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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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S
SHEIKH AZHARUDDIN
from Kolkata, West Bengal
Jul 1, 2017
Resolved
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Address: Mayurbhanj, Odisha, 757037
Website: www.hdfcbank.com/corporate/tcs

I checked my transactions and found Rs. 5.75 was deducted for IMPS transfer although I have a salary account and I am working in TCS. As per the site http://www.hdfcbank.com/corporate/TCS and it is clearly mentioned there is no fee for any kind of transfer for TCS employee. I called your CC executive and they clearly denied about the site. While opening the account branch manager also assured me there won't be any charges... If you are still going to deduct money I am going to transfer all my money to my old salary account(ICICI) and not use Hdfc account or simply close it. Please assist on priority.
Aug 19, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Jul 01, 2017
Updated by SHEIKH AZHARUDDIN
Customer ID: 73829839
Verified Support
Jul 11, 2017
HDFC Bank Customer Care's response
Dear Customer,

Request you to write to [protected]@hdfcbank.com along with your complete issue, transaction / charges details, account/customer Id and registered contact details. Please mention Ref ID-TTU[protected] in the subject line for me to track your mail and assist you better.

-Anay
HDFC Bank Customer Assistance
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    Monika Naman Bhadouia
    from Pune, Maharashtra
    Jul 1, 2017
    Resolved
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    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

    Left my job from artech info system noida in 2016 Jan my hdfc account was a salary account of artech, but after some month I lost my Sim card and I have no update regarding my account and also I had a word with customer care regarding closure of account but they didn't gave any response when in 2017 may somehow I found my Sim. Then I got many pended msg that hdfc is charging 7627 something for non maintenance of my account. Just tell me one thing when It was a salary account no company member told us about this and because of no response from ur side I thought my account has been closed but wen I got my Sim then I am all these messages.
    Please provide assistance because iam not gonna pay that amount bcz I did nt get any msg regarding that I really want to close this account but because of negative balance iam not able to do it also I have lost my account details, atm card nothing I have regarding this account.
    Please help I'll be very grateful to you.
    Thanka
    Monika bhadouria
    Aug 5, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 02, 2017
    HDFC Bank Customer Care's response
    "Dear Customer,

    I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

    -Bejoy
    HDFC Bank Customer Assistance"
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      suhanya@24
      from Chennai, Tamil Nadu
      Jul 1, 2017
      Resolved
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      Address: New Delhi, Delhi, 110045

      Dear Sir

      I am having a plan of HDFC SL Crest having policy No 14567903 client id 58013891, against which i have submitted an application for partial withdrawl of Rs. 1, 50, 000 on 17.06.2017. It was informed to me that the claim shall be settled within 07 days. On 19.06.2017 Rs.1, 50, 000/- was deducted from my fund. On 24.06.2017 I received a call regarding submission of current address proof which i submitted on 24.06.2017. It was informed to me that my funds will be transferred to my bank within 2-3 days but till today i have not received any money.
      I had prematurely withdrawn my money due to urgency but i have not received any money & my fund has been debited on 19.06.2017 due to which i have suffered double loss firstly i have not received the money & secondly my fund value was deducted.
      It is requested to kindly pay me interest for the period till i receive my money & also inform by when i will get my money.

      An early action is anticipated.

      Regards

      Nitin Verma
      [protected]
      Aug 8, 2017
      Complaint marked as Resolved 
      HDFC Life customer support has been notified about the posted complaint.
      Verified Support
      Jul 03, 2017
      HDFC Life Customer Care's response
      Hi Nitin, I will have a check on your concern and would respond to you shortly. -- Manish.
      Verified Support
      Jul 08, 2017
      HDFC Life Customer Care's response
      Hi Nitin, please note that as our systems were undergoing the transformational work in accordance to the new tax rule, the payout was not processed. Now, post systems go settled, the partial withdrawal amount has been processed by us and the same would be received by you shortly. Apologies for the delay caused in this regard. Also, no interest would be paid out to you.
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        P
        ppooja10
        from Mohali, Punjab
        Jun 29, 2017
        Resolved
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        Address: Pune, Maharashtra
        Website: www.hdfcbank.com/personal/products/cards/credit_cards

        I bought a credit card from HDFC bank around 4 years ago. I never used it and never even gave any request to generate a PIN. i got a message 2 years back that due to non usage my credit card account will be closed. So 6-7 months befor, i tore the card into multiple pieces and threw it and all of the sudden i got a statement in June from HDFC bank that payment is due with late payment charges.

        I replied on that email 4-5 times but did not get any call back or any email acknowledging my grievience. I also called on the number provided in their email but they said that they are collection department and gave some vague information.

        I also send an email to their customer care and also escalated the matter using their online services. i got a reply after 1 week that filled my LIC autolink while submitting application for credit card. My question is that why the payment is made after 3 years when the LIC payment is every year. They are now lying and making excuses

        I am receiving reminder emails from them repeatedly. I tried so hard to contact them but they are not helping me and just harassing me for the payment. I do not have any card details. Please help me.
        +2 photos
        Aug 5, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 03, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

        -Anay
        HDFC Bank Customer Assistance
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          Gowtham VG
          from Coimbatore, Tamil Nadu
          Jun 29, 2017
          Resolved
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          Address: 641006

          Hi

          My Credit Card doesn't enable the EMI option. that time i called to customer care they redirect to corresponding bank. Once i reach the bank about this issue they gave me the credit card executor name and number. I contact the person he told to call the customer care.

          I am highly disappointed with the kind of response your customer care executive give to customers even Instead of giving me a solution he is arguing with me and telling me that i am misleading him when i am giving the correct piece of communication this is the kind of service HDFC give to customers.

          Now i want EMI facility on my credit card so that i can pay and maintain my CIBIL

          I want a senior person to intervene and speak to me in this regard

          Regards
          Gowtham V
          [protected]
          Aug 1, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 01, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your complete issue, city and number you called, card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Bejoy
          HDFC Bank Customer Assistance
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            Gowtham VG
            from Coimbatore, Tamil Nadu
            Jun 29, 2017
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            Address: 641006

            In the Month of July i dont transfer any IMPS in my net banking. but deducted neft charges from my account, please let me know the reason.

            IMPS P2P[protected]#[protected]Rs.5.75 was deducted)

            in before like this didnt happened.
            ...
            Thanks
            Gowtham V
            [protected]
            gowtham.[protected]@gmail.com
            +1 photos
            HDFC Bank customer support has been notified about the posted complaint.
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              A
              Arafat2014
              from Chennai, Tamil Nadu
              Jun 29, 2017
              Resolved
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              Address: 600118

              I have applied for housing loan with HDFC Housing Loan Egmore branch and processing fee was paid by me in full INR.11, 600. They have not processed the application from Legal Department due to individual Patta was not there. Which is fine.
              So i have spoken to customer care[protected] for refund of my processing fee (INR.11, 600) and sent mail to [protected]@hdfc.com on 06/06/2017 11:47 AM and after 2nd remainder he has forwarded the same to Rama Srinivasan on 8/06/2017 12:01 PM.
              I have again sent a remainder mail on 23/06/2017 4:49 PM. Its been more than 20 days after my mail but still no refund has been processes nor any response from HDFC.
              I have attached my mail copy with this complaint. Kindly look into this issue and process refund immediately.

              Loan Account Number :[protected]
              Bank : HDFC Bank
              Branch : Egmore
              +2 photos
              Aug 4, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 03, 2017
              HDFC Bank Customer Care's response
              Dear Arafat2014,

              Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

              Regards,
              Team HDFC Home Loans
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                K
                Kohli_Laveena
                from Pune, Maharashtra
                Jun 29, 2017
                Resolved
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                Address: Pune, Maharashtra, 411028
                Website: www.hdfcbank.com

                My A/c Number: [protected]

                I deposited 90, 000 in my savings account and they have deducted 172.50 Rupees without any reason.
                This is my first account in HDFC bank and it seems it was not a good decision to open an account with them.
                Please look into this, I need the refund of my money asap.
                I have been an ICICI customer since so many years, they have nevere deducted amount for such lame reasons. Didnt expect this thing from HDFC Bank

                Please refer below attached screenshot for that the transaction details
                Expecting the response soon.
                Aug 4, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 04, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                We understand that our official Mr. Sumit Malhotra contacted you through e-mail and assisted you.

                -Anay
                HDFC Bank Customer Assistance
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                  S
                  shivanka010
                  from Jabalpur, Madhya Pradesh
                  Jun 29, 2017
                  Resolved
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                  Address: 462016

                  To whom so ever it may concern,

                  I have a savings bank account in hdfc bank (arera colony branch, bhopal) from 2014
                  For which i gave an application for closing in may2016 in the same branch At that time the bank employe MR.AMIT told me that please take out all the money and sign an form so he will be closing the bank account
                  Later on he stopped picking up the phone and the bank messages started comming for not maintaing the minnimum balance in the bank account.
                  Afterwards after 3-4 months when i again visited the branch the help desk transferred me to MR.MONU MEHRA then i signed the bank account closure form again and gave them the form then he assured me that the account will be closed in a week or two.
                  Then also the minnimum account notification began to come. So i notified the same to mr monu
                  And he said that he will be looking after it
                  As after sometime one of my colleague mistakenly (imps)
                  Deposited an amount of ₹4500 in. That account so the first case in that is if the account should have been closed than the money could not be transferred but as the account was not closed by the bank so the account was running and the money came and the bank deducted all the amount as minnimum account balance charges
                  After that when i went to bank so MR MONU MEHRA told me that he must be solving my problem in a week or two and had put up an request for the waiver of the charges
                  But since i am waiting from last month nothing has been done and now MR .MONU MEHRA is not answering my call and his senior MR . RITESH is also not answering the call so i cannot understand that for the mistake of MR AMIT, MR MONU should i have to pay an amount of ₹4500 and if i am calling MR RITESH for the same issue so he is not answering my call

                  Thanking you

                  Shivank agarwal
                  [protected]
                  [protected]@gmail.com
                  Aug 5, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 01, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                  -Anay
                  HDFC Bank Customer Assistance
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                    A
                    aaditya londhe
                    from Morjim, Goa
                    Jun 29, 2017
                    Resolved
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                    Resolved

                    Address: Pune, Maharashtra, 41109
                    Website: Hdfc

                    Amount 28 is getting deducted 2 times with the description NWD DEC CHG (ATM Withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.
                    Aug 1, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 01, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your complete issue, along with charges details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                    -Bejoy
                    HDFC Bank Customer Assistance
                    Https://m.facebook.com/story.php?story_fbid=[protected]&id=[protected]
                    My personal loan ref.no is 48908548. I got the money from other sources.so please reject my application.thanking u.
                    Hi
                    Myself Soumyadip Hazra and I have a salary account on hdfc bank.
                    In my account statement I can see that 5.75 rs charged multiple times as IMPS transfer fee I haven't even done. Can anyone please explain the reason behind it?
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                      S
                      sanjeevbounty
                      from Thrissur, Kerala
                      Jun 29, 2017
                      Resolved
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                      Resolved

                      Address: Thrissur, Kerala, bountysanjeev
                      Website: [email protected]

                      Sir i am sanjeev p p an a/c holder in hdfc bank m g road thrissur kerala my a/c no: [protected]. A customer sent me rs. 500000 from Saudi Arabia transfer to international bank via Fransi Plus on 20th june 2017 but till this date i can't receive the fund in my account they give us ref no: #068TT32144617 . please take immediate action and release my fund i have so many commitment in my business .
                      Aug 1, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 01, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We request you to write to [protected]@hdfcbank.com with the following details to enable us to check the status of your remittance:
                      Name of Remitting Bank
                      Our Correspondent Bank name and Swift code number through which you have routed the transfer
                      Amount of Remittance
                      Date of remittance
                      Transaction Reference Number (if any)
                      Beneficiary Account Number
                      Beneficiary Account Name
                      A copy of the Telegraphic Transfer instruction (MT103 format) which the remitting bank has provided to our correspondent bank

                      -Bejoy
                      HDFC Bank Customer Assistance
                      Please close my hdfc bank account no [protected]

                      Fund not received - Comment #2772869 - Image #0
                      10000 ru0ee deduct but transection is not completed

                      HDFC Bank — New credit card no details available

                      Dear Sir,

                      I am HDFC Bank Credit card Holder. Last 1 year ago my previous credit card closed, which is ending number 8466

                      But still they can not provide me New credit card. and that's the reason I have not utilize my available balance.

                      Kindly do the needful.
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                        K
                        krupa k
                        from Bengaluru, Karnataka
                        Jun 29, 2017
                        Resolved
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                        Resolved

                        Address: 560076
                        Website: www.hdfclife.com

                        HDFC life is delaying my maturity payout with out any valid reason. When contacted at [protected]@hdfclife.com they keep asking for documents again and again same set of documents. Once they asked for documents and sent by me was accepted but no progress. When I asked for progress of my payout they ask for same set of documents again. It clearly shows they are holding public money intentionally. My maturity payout is on hold since Feb 2017.
                        Aug 19, 2017
                        Complaint marked as Resolved 
                        HDFC Life customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 01, 2017
                        HDFC Life Customer Care's response
                        Hi Krupa, regret the inconvenience caused. Kindly share the email interaction Id for us to track your details.
                        Verified Support
                        Jul 15, 2017
                        HDFC Life Customer Care's response
                        Hi, kindly share the email interaction Id for us to track your details.
                        Today when I asked for the status of payout, again I got email to send document. I lost count how many times they asked for documents and how many times I sent. Very funny matter is they acknowledge receipt of documents, when asked for status they again ask for same documents. How don't know how to deal with this type of Bank. Whoever reading this can you please suggest me. It is taking my time and effort and I am losing interest on my amount.

                        @HDFC Life Customer Care: I will send my registered email id to [protected]@hdfclife.com
                        Yes, HDFC LIFE is known for delaying maturity payouts by giving exactly the same reason to thousands of customers.
                        They think that by delaying, they would earn some extra interest on the corpus.
                        Also by delaying, they think customers would come to their office and then they would try to sell policies with your payout funds!
                        Shame on HDFC Life.
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                          Rajeshwari Basu
                          from Bengaluru, Karnataka
                          Jun 29, 2017
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                          Address: Pune, Maharashtra, 411057
                          Website: netbanking.hdfcbank.com/netbanking

                          Transaction Failed but account has been deducted from HDFC Bank account.

                          The transaction was made on 06/27/2017 for AIR India flight ticket booking.

                          My money has not yet been refunded.

                          Transaction reference number :[protected]

                          I had made a complaint already.

                          Complaint Reference ID : 1346496

                          The disputed amount is Rs 2705.00

                          HDFC Bank account Branch : Hinjawadi
                          HDFC Bank customer support has been notified about the posted complaint.
                          I am HDFC customer from past 15 months, every month 100 rs are cutting from account for "MOPSOTHDRCARD ".i don't know what is this.can i know why they are cutting from my account.
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                            S
                            shams dolly sharma
                            Jun 29, 2017
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                            Address: New Delhi, Delhi, 110032

                            I also recieved a call from hdfc life insurance department and told me for providing a loan of 3 lakh against hdfc classic assured plus policy for which intially i have to submitt a check of 30k on the name of hdfc bank, the loan is given for 10 years and i have to pay 9 emi of amount 30k per year with no interest, now i got it that they all are fake they just make their own incentive by selling their policy and want to complete their monthly target by making people fool, i am very thankful to all of you guys for sharing this information and thanks too to consumercomplain.in for this helpful website for consumers .
                            Thank you once again guys
                            HDFC Life customer support has been notified about the posted complaint.
                            I also recieved a call from hdfc life insurance department and told me for providing a loan of 7 lakh against hdfc classic assured plus policy for which intially i have to deposite via net banking 70k hdfc bank, the loan is given for 10 years and i have to pay 9 emi of amount 70k per year with no interest, N ALSO they tell me 30% of means 21000 less in 1st emi as commision, please tell me is this true or not as soon as possible
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                              karthik vishwanthan
                              from Bengaluru, Karnataka
                              Jun 29, 2017
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka, 560021

                              Hi This is Karthik . I am using Hdfc credit card . I have raised en number of request to converting my balance to emi option but everytime they are making false commitment.. and more over when they gave the card they said you can convert any time to emi .. but I'm requesting I can't make the payment please emi no one is responding to my request since 3yrs ...
                              Complaint# [protected], [protected], [protected], [protected]..
                              Jul 30, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 29, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,
                              We have taken note of your comments expressed with regard to EMI and wish to clarify that, HDFC Bank offers several promotional offers such as Smart EMI, Balance transfer etc. to its card holder's from time to time basis certain parameters set by the Bank and is at its discretion. These offers are intimated to the customer's vide mailers, statement inserts, Bank's website, etc. and is followed as a standard procedure across all card account. Please feel free to write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is 6119553.
                              -Manoj
                              HDFC Bank Customer assistance
                              I was use last 1 and half year saving account in HDFC bank but this time in my account no third party cash deposit or transaction so why diduct transaction fees in my saving account

                              Please rewart me
                              Yogesh
                              [protected]
                              Am Dhanapal online booking my credit card was not success why..?
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                                SabarinathS
                                Jun 28, 2017
                                Resolved
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                                Resolved

                                Address: Thiruvananthapuram, Kerala, 695581
                                Website: netbanking.hdfcbank.com

                                Amount 28 got deducted with the description nwd dec chg (Atm withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from atm other than hdfc.

                                Eaw decchg 06-06-17 cardend xxx

                                Still there is no transaction hapened on 06-06-17.

                                Thanks,
                                Sabarinath
                                Ph# +[protected].
                                Jul 30, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 29, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Request you to write to [protected]@hdfcbank.com along with ur complete issue, account/customer Id/charges and registered contact dtls. Please mention Ref ID- TTU[protected] in the subject line for me to track ur mail & assist you better.

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  debabrat83
                                  from Guskhara, West Bengal
                                  Jun 28, 2017
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                                  Address: Khordha, Odisha, 751015

                                  Kindly deactivate one assist plan

                                  One assist has charged me rs.1299 on 28th jun 2017 without my permission. I don't understand how my credit card can be accessed like this without my consent, and as of now i don't want any of the services provided by one-assist.

                                  Please deactivate the account and refund my money.

                                  Name - debabrat mishra
                                  Mob-[protected]
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Deenadayal Deena
                                    from Bengaluru, Karnataka
                                    Jun 28, 2017
                                    Resolved
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                                    Resolved

                                    Address: Chittoor, Andhra Pradesh, 517501

                                    I applied credit card on may 30. But still i doesn't receive my card.
                                    My reference id is [protected]sd.
                                    My application no: cc31563716.
                                    I am maintaining sb account in hdfc since feb 2017 with good abb and i deposited fixed amount 50000/.
                                    My sb account is [protected].
                                    Your bank offers me card that's why i applied for credit card.
                                    But since so many days i am waiting for the status of my application.
                                    Why your people misguiding customers and why taking application from customers, why don't given status to applicant.
                                    By applying card card i lose my credit score also.
                                    Please update my status immediately on priority basis.
                                    Jul 30, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 29, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,
                                    We confirm that your application has been taken up to the next stage of processing as per the laid down parameters of the Bank. We would revert to you upon completion of processing of the credit card application. In the interim period, you may also track your credit card application status in our Bank's website : www.hdfcbank.com under the following path : Personal Products - Cards- Credit Cards - Track your Credit Card. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is 6119558.
                                    -Manoj
                                    HDFC Bank Customer assistance
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                                      S
                                      Sony2503
                                      from Bengaluru, Karnataka
                                      Jun 28, 2017
                                      Resolved
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                                      Resolved

                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                      The credit card in question were issued by my husband in my name as he wanted to invest in his business. He has been maxing out the cards since then and since otp and other info is sent to his number, i have never been aware of any debt till now.

                                      Please consider here that i am the sole earning member of my family which consists of my mother, father and younger brother. I have been paying the fees for my brother's education since 2014, along with the taking care of my maternal family.in my previous job, the majority of the salary went in paying the emis of my husband's credit cards, loan, etc, and the remaining was divided between my brother's educational and my family's monthly expenses.

                                      Currently my husband and i are filing for divorce for the reasons mentioned above, as he has been harassing me for more money and has refused to help me in any remaining payments. He has left me even before the legal settlement. I am living alone with no money for now, which has caused serious financial difficulty for my family. My situation is unlikely to improve for the next few months.

                                      I do not have the available funds to make my credit card payment. I am going for a financial settlement with my husband, out of which, he will pay me a fixed amount. I still want to make this debt right. I fully intend come to a settlement with the bank for my debts, but i need a bit more time.in the meantime, it would be helpful if you could hold action on my account.

                                      Hoping for a positive reply here.

                                      Soni rajput.
                                      No-[protected]
                                      Jun 29, 2017
                                      Complaint marked as Resolved 
                                      Still Unresolved
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 29, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      I request you to write to [protected]@hdfcbank.com along with ur complete issue, card and registered contact dtls with ref ID-TTU[protected] in the subject line. Will get back to you. -Manoj

                                      -Bejoy
                                      HDFC Bank Customer Assistance
                                      Jun 29, 2017
                                      Updated by Sony2503
                                      I have sent the mail to [protected]@hdfcbank.com with subject line-Debt Letter for a Settlement, ref ID-TTU[protected] with details. Please help with this.

                                      Thanks.
                                      Jul 03, 2017
                                      Updated by Sony2503
                                      I have not yet been contacted by the bank for any help. Please help me here.
                                      Verified Support
                                      Jul 11, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,
                                      We regret to assist you further in the absence of the card details. Please provide the following details to enable us to do the needful. 1.Name as mentioned in the card account, 2.Last four digit of your credit card (xxxx xxxx xxxx 1234), 3.Contact number as updated in the card account and latest contact number. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is 6119576.
                                      -Anay
                                      HDFC Bank Assistance
                                      Jul 13, 2017
                                      Updated by Sony2503
                                      I have sent the mail at [protected]@hdfc.com. Please assist me here, and help me in coordinating withthe bank.
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                                        anujjain1985
                                        from Delhi, Delhi
                                        Jun 28, 2017
                                        Resolved
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                                        Resolved

                                        Address: 110094

                                        Hi team
                                        I have a credit card no.[protected], on this credit card there was a offer that if you done your first transaction vide payzapp application, you will get 1000 reward point in your credit card. I have done my first transaction vide payzapp on 12.06.17 but my reward point still not received.
                                        I have contact on customer care but they ask me for call to payzapp customer care and when i call to payzapp customer care, they ask me for hdfc credit card customer care. I am very disappointed with hdfc credit card.
                                        So, you are requested plz do the needful and give me my reward point 1000.

                                        Regards
                                        Anuj jain
                                        Jul 30, 2017
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 29, 2017
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        This isn't the kind of experience we want our customers to have so please provide us your registered contact details & transaction details on the below Link: http://bit.ly/2aJ9wGW. So that we can assist you better

                                        -Bejoy
                                        HDFC Bank Customer Assistance
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