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HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 1195

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N
Nilesh Sapkal
from Morjim, Goa
Jul 6, 2017
Resolved
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Address: 415508

I received call from [protected].
She says she from visa department. She asking mi card expire date or cvv no
I don't given any details
But he has my more details like temporary address, card number, my old card details, she also known that I will change my old card which I submit in bank or only familier with bank only.
How my details with her
How my card details goes outside the bank
Is a hdfc is safe bank for transactions
Need a reply
Aug 18, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 07, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete issue along with your City/caller details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
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    A
    Ammanigirl
    from Coimbatore, Tamil Nadu
    Jul 6, 2017
    Resolved
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    Address: 411014

    Respected Sir/Madam

    This mail is regarding the cash back scheme on purchase of Apple iPhone on march 23 2017 .
    As mentioned above, I purchased a iPhone 5s with IMEI no:[protected] through my HDFC card no. [protected] and bill code :[protected] from Vijay sales, address: PMT bldg, sadhu vaswani chowk, Pune station RD, Pune.

    I would like to inform you that the cash back was promised within 90 days and as it's already been 100 days, I am still not credited with the said amount in my account.

    Kindly look into the matter and try to resolve my issue as soon as possible . Please take this into consideration

    Thank you
    SHAJI GEORGE
    HDFC BANK customer
    Aug 10, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 07, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    We have taken note of your comments expressed with regard to Iphone Cash Back offer. We request you to confirm the statement in which the transaction is reflecting to enable us to investigate further. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

    -Anay
    HDFC Bank Customer Assistance
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      P
      purva p trimbakkar
      from Mumbai, Maharashtra
      Jul 6, 2017
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      Address: Thane, Maharashtra, 421202

      I Pramod V Trimbakkar is availed personal loan of Rs. 243166/- from your bank on 17.03.2015. EMI is 6863/- I have paid all regular EMI up todate. But still now I have not received the statement of account.

      I have not yet received Loan Account No.
      Kindly furnish Loan account statement at following email

      [protected]@gmail.com

      Pramod V Trimbakkar
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        Srikanth Rao Padala
        from Pune, Maharashtra
        Jul 6, 2017
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        Address: 560066

        I have used ATM(HDFC ATM) to withdraw the amount(RS-10000), the amount was debited from my axis bank but cash did not come out from HDFC ATM, i went to the HDFC and they disregard my concern saying that it was technical issue and nothing can be done about it.

        HDFC ATM Transaction ID:CASH-ATM/S1ACBU72
        Branch Location: hdfc bank, near forum signal, whitefield, bangalore.
        HDFC Bank customer support has been notified about the posted complaint.
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          N
          n h jayantha
          from Bengaluru, Karnataka
          Jul 6, 2017
          Resolved
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          Address: 570016
          Website: [email protected]

          Please send me a Copy of the "NO OBJECTION CERTIFICATE" for the Settlement that was done on my HDFC Bank Credit Card# [protected].
          i paid rs.4450/- on 21.06.2017. I haven't recieved any Response from the Bank.
          this for information i receive comp lent id 1607049 & 1608142 dated :22.06.2017.
          I would also request you to please Clear my Name from CIBIL as the settlement was Successfully Closed in a Single Payment .My Details are mentioned below.
          Name: JAYANTHA N H
          Credit Card Number : [protected]
          PAN # ACUPJ9822B
          MOB:[protected]
          Aug 10, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 10, 2017
          HDFC Bank Customer Care's response
          Dear Customer,
          This is with reference to your concerns raised regarding your credit card account. In this regard, you may look forward to receiving a response in 3 business days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at: [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected]
          -Anay
          HDFC Bank Assistance
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            A
            ashirwadchemicals
            from Veraval, Gujarat
            Jul 6, 2017
            Resolved
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            Address: Junagadh, Gujarat, 362001

            Dear Sir,
            We are having total five current a/c. and ten saving a/c. at your junagadh - Gujarat motibaug branch. We are very satisfy with all type of banking transaction with HDFC bank. But since three to four month there is so many miss behavior from cash counter officer particularly from (Mr. deep karia) at motibaug branch of junagadh, gujarat.
            On dt.[protected] i personally visited HDFC bank- motibaug branch for cash withdrawal, at that time also i personally noted miss behave from Mr. deep karia. at the time of withdrawal . There was no person was waiting at cash counter for any type of work, then also i waited approx 45 minute ( From 10.00 am to 10: 45 am) for only cash withdrawal.
            You are requested to look in to the matter. Otherwise we are thinking to transfer our all fifteen a/c. to another bankers.
            Aug 10, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 07, 2017
            HDFC Bank Customer Care's response
            Dear Madhav,

            Request you to write to [protected]@hdfcbank.com along with ur complete issue, satff details, account/customer Id/card and registered contact dtls. Please mention Ref ID- TTU[protected] in the subject line for me to track ur mail & assist you better.

            Bejoy
            HDFC Bank Customer Assistance
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              S
              saikomatireddy
              from Hyderabad, Telangana
              Jul 6, 2017
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              Address: Hyderabad, Andhra Pradesh, 500068
              Website: Hdfc

              Hi Dear Concern,

              Firstly I wanna thank you for giving me a credit card, I was using it from two years and from past two months I am not paying bill because I lost my job, so when I was really fine I paid the bills but now I can't unless I get a job and once I get and become stable I will pay it .

              But I wanna question you people whether you hdfc employees value your parents or not, one of your executive a lady called my mom and spoke to her in this way ", is this the way you and your son take all loans and leave without paying, "is this your family business, " till now how many banks you looted ?
              I want to know who is that lady who doesn't respect a women of her mothers age, answer me all my questions till then I am not going to pay and I want a sorry from her, till then I won't pay the credit card bill .
              I will store this complaint for further use .

              My details : [protected]
              Komatireddy saikiran
              HDFC Bank customer support has been notified about the posted complaint.
              Jul 06, 2017
              Updated by saikomatireddy
              Need a very bad revert on urgent basis
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                J
                JainUjjwal
                from Tohana, Haryana
                Jul 6, 2017
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                Address: Firozabad, Uttar Pradesh, 283203

                Dear HDFC Bank
                I did a payment of Rs.30000 on 15th May 2017 from my Axis Bank Account. It was a wrong transaction done by me, i do not use any credit card of HDFC Bank and payment has been done for HDFC Credit Card No. (]removed]).
                Payment Ref. No.: [removed]
                Ref No.: [removed]

                I request you to refund money to my Axis Bank A/c no. [removed].

                I'm tired of mailing and calling again and again to your customer care. Please take corrective action and refund money as early as possible.

                Regards
                Ujjwal Jain
                [removed]
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 07, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                We have taken note of your comments expressed with regard to refund of your payment and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

                -Anay
                HDFC Bank Customer Assistance
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                  J
                  Jatin Gohil1
                  from Delhi, Delhi
                  Jul 6, 2017
                  Resolved
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                  Address: New Delhi, Delhi, 110059

                  I have purchased an iphone 7 on 19/02/17 in offer of rs 6000 cash back which supposed to credit after 90 days on my card account but its more then 120 days now and i am still awaiting for the same.

                  I am attaching scanned copy of charge slip which was got fade in these many days, if you can't able to read pls let me know.

                  Date of purchase 19/02/17
                  Mid [protected]
                  Batch number 000163
                  Txn id[protected]
                  Apr code 062101
                  Amount 50, 000
                  Aug 10, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 07, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Request you to write to [protected]@hdfcbank.com along with ur complete issue, account/card, transaction and registered contact dtls. Please mention Ref ID-TTU[protected] in the subject line for me to track ur mail & assist you better.

                  -Bejoy
                  HDFC Bank Customer Assistance
                  I have a made fund transfer of Rs 5000 from PAYZAPP app to another account on[protected] the transaction got failed and money didn't credit to my PAYZAPP wallet. I have tried calling on customer support no. [protected] and for clarification to refund, But the number is always busy.

                  Txn ID is displayed in the screenshot.
                  My transaction through Payzapz app failed and the money is gone from both bank account and from payzapp balance. I have called customer care but they are not cooperating nicely. I need the money back as soon as possible.
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                    S
                    sameer54321
                    from Sirsilla, Telangana
                    Jul 6, 2017
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                    Address: 500039

                    Hi I have an existing personal loan with HDFC bank. I do understand that the payments have not been made on time but I do accept the late charges and penalties and agree to clear them off as well. And every person who reached out from HDFC was understanding enough. However today I got a call from miss MADHURI from HDFC bank Hyderabad who was very unprofessional and was harassing me and my mother continuously which is not acceptable. It came to a point where my mother who does not even say a word could not hold herself back. This person behave like we owed her the amount and not to the bank and was not professional at all. I would request you to kindly look into this matter and help me out with the same.
                    My loan account number is 26975539. Thanks
                    HDFC Bank customer support has been notified about the posted complaint.
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                      A
                      Amit Lahari
                      from Krishnanagar, West Bengal
                      Jul 6, 2017
                      Resolved
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                      Resolved

                      Sir,

                      On 2nd July I tried to make a transaction at 'MAX' shopping store for rs. 606 by using my debit and the transaction was not successful due to some technical problem and then I had to punch my debit card again. So 2nd time the transaction was successful and I got my bill for rs. 606 only from the store.

                      Later I checked my HDFC account transaction details and found that I have been charged twice for the purchase for the same amount and I did not get any refund for the same.

                      The cheque/ reference no. for the 1st transaction is 003862
                      and the 2nd transaction is 003863.

                      Please look into this matter and refund the overcharged amount of rs. 606 to my account.

                      Thanks
                      Aug 6, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 06, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Request you to write to us at [protected]@hdfcbank.com along with your account/customer Id/ transaction details & registered contact dtls. Kindly mention Ref ID-TTU[protected] in the subject line. We will take it up.

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        V
                        vivekPandey343
                        from Noida, Uttar Pradesh
                        Jul 6, 2017
                        Resolved
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                        Resolved

                        Myself Vivek Pandey customer of hdfc bank

                        My a/c number : [protected]
                        .
                        As without my knowledge any prior intimation bank have deducted inr 172.50 from my account on date 30.06.2017 and i want the reason for detection and i want my money back. This is not the way without any prior intimation bank have deducted balance from account.
                        This is the reference code : "inter-brn cash chg incl st & ec 280617"
                        Regards,
                        Aug 7, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 06, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,
                        The charges pertains to cash transaction done on June 28, 2016. Please visit the URL below to know the fees and charges applicable to your account:
                        http://www.hdfcbank.com/personal/fees_charges/fees_charges
                        -Anay
                        HDFC Bank Assistance
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                          R
                          R K.Tiwari
                          from Nagpur, Maharashtra
                          Jul 5, 2017
                          Resolved
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                          Address: ३९००२४
                          Website: www.complain hdfc life.com

                          माननीय मेनेजर साहेबजी,
                          मैने एच डीएफ सी लाईफ प्रो पोलीसी ली, दिनाक २० जून २०१७. ओनलाईन से रूपये जमा किये।किन्ही कारण से बैन्क कर्मचारी के द्वारा मेरे एकाऊन्टसे ५०, ०००/-ज्यादा कट गया।आज पंन्द्रह हो गये पर अभी तक मेरा रूपया वापस मेरे खाते मे जमा नही हुआ???
                          मेरा रूपया कब वापस मिलेगा? और कितने दीन लगेगे???
                          ओन लाईन बैन्किग से भी जल्द काम क्यो नही हो पा रहा? ईसमे ग्राहक मै चिन्तीत हैरान व परेशान हू।
                          Aug 6, 2017
                          Complaint marked as Resolved 
                          HDFC Life customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 06, 2017
                          HDFC Life Customer Care's response
                          Hi, kindly share your policy no. for us to check your details. Alternatively, you may write to us at [protected]@hdfclife.com or can submit the complaint letter duly signed by you to any of your nearby HDFC Life branch. If the excess amount has been received by us, then it will be processed and reversed to you.
                          Jul 07, 2017
                          Updated by R K.Tiwari
                          Sir,
                          I didn't got my money back, yat
                          My We wish to inform you that my documents policy no.[protected]__.
                          And My Policy No.19393965.
                          Jul 07, 2017
                          Updated by R K.Tiwari
                          Sir,
                          I didn't got my money back, yet.
                          My We wish to inform you that my documents policy no.[protected]__.
                          And My Policy No.19393965. 17 days ago i have kept my money but not got it back yet.
                          Jul 07, 2017
                          Updated by R K.Tiwari
                          HDFC BANK LTD.
                          OFFICER,

                          Sir,
                          I didn't got my money back, yet.
                          My We wish to inform you that my documents policy no.[protected]__.
                          And My Policy No.19393965. 17 days ago i have kept my money but not got it back yet.
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                            M
                            Mahender Mehta
                            from Delhi, Delhi
                            Jul 5, 2017
                            Resolved
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                            Resolved

                            Address: Gurgaon, Haryana, 122018

                            Following message has been given to branch manager - mr. Aakash chawla of hdfc branch, sector 39, gurgaon

                            Dear sir, while we respect and appreciate your efforts, however we have been put to great loss. On friday i got the remittance of 3000 cad from kushall account through icici bank and i got the amount of rs. 149550 that is why you saw me in your bank on saturday. Going by today's rate of hdfc, for 3000 cad i would have got 145550. This has made me a loss of rs. 4000 on equal comparison of 3000 cad. The loss is bigger for 4000 cad and still bigger for 7000 cad. You are a man of finance and you can understand this loss of 20k just because the girl ms. Avanita was sleeping and did not take any action for the foreign remiitance which came to bank on 28th june, 2017. Will she bear this loss.

                            Moreover had she credited on thursday when money landed actually, the average quarterly balance would have been better and as bank pays interest on 30th june. She deliberately did not take action on thursday (28th) to save bank interest. She was selfish for bank and not customer centric as she made us to lose 30k including interest.

                            I have documentary evidence of credit of friday from icici and credit of hdfc on monday.

                            I am sure you will agree that small error or laziness on her part costed us a lot. If i add the opportunity cost of meeting other financial committment like credit card payments, the loss will be higher as most of the bank charge 43% interest on delay in credit card payments.

                            We are confident that that you will take suitable action and compensate this loss.

                            Our respect for you will never go less because we know you are one of the finest gentlemen we met. With my best regards. Mahender mehta
                            Aug 7, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 06, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Request you to write to [protected]@hdfcbank.com along with your account, transaction and registered contact dtls. Please mention Ref ID-TTU[protected] in the subject line for me to track your mail & assist you better.

                            -Bejoy
                            HDFC Bank Customer Assistance
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                              R
                              R K.Tiwari
                              from Nagpur, Maharashtra
                              Jul 5, 2017
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                              Address: ३९००२४

                              आदर्णीय मेनेजर साहेबजी,
                              मेरे A/C मेसे दिनाक २०-०६-१७ को मैने पोलीसी खरीदी, एच डीएफ सी प्रो ग्रोथ-५०, ०००/- की ।।लेकिन मेरे एकाऊन्ट से रूपया १, ०००००/- काट लीया गया। अब जबकी मैने ५०, ०००/- रूपये की पोलीसी ली। आज ५ जुलाई है अभीतक मेरा पैसा वापस नही मिला है।क्यो ??
                              आप के बैन्क वाले मुझे धक्के खिला रहे है क्यो?आपके यहां कोई सरकारी नितीनियम नही है क्या सर.
                              HDFC Life customer support has been notified about the posted complaint.
                              Jul 05, 2017
                              Updated by R K.Tiwari
                              श्री मान प्रधान मंन्त्रीजी,
                              मोदीजी ने भारत को डीजीटल ईन्डिया बनाने को कहा है। और कहा है।कि सारा काम काज बैन्क का मोबाईल द्वारा होगा।अब बताईये, हम किसतरह भरोसा करें? बैन्क कर्मचारी के द्वारा डबल क्लिक से मेरा ५०, ०००/- कीजगह १०००००/- कट गया। और ईतने दिनो से कोई सही जवाब नही दे रहा? अब बतलाईये मै क्या करू????????????मेरा तो एच डी अफ सी बैन्क पर से वि श्वास ऊठता नजर आ रहा है?????- सर मेराफसा हुआ रूपया वापस दीजिये!!!
                              कब मिलेगा???????
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                                H
                                Hina Rajput
                                from Delhi, Delhi
                                Jul 5, 2017
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110025

                                Sir/madam, I am a HDFC credit card holder and facing some problems with your credit card division people which compelled me to surrender my card and finish all relations with the bank. Some time back I have been told by the bank to update my KYC documents with the bank because the bank blocked my card. On 13 June 2017 I sent my KYC form, card reactivation form with photo, copy of pan card and adhaar card through courier. After 10 days I checked with the bank about my documents, they said documents are not complete as name mismatch with the pan card and adhaar card which was not true. The spelling of my name is exactly the same what is on my credit card and on documents which I sent to the bank. Then I requested the manager customer care to look into the matter. Today is 5th July 2017 I received a call from Mr. Satish from the bank saying that in my documents there is no KYC form and I need to send the documents all over again. Now this is high time. After sending all documents and waited for such a long time only for a mere KYC documents. I m sorry the bank should not harass customers like this. I am a very old customer of the bank. And my payments were always on time. Even before sending the documents I went to NFC HDFC bank branch to submit my forms but they completely refused to take my forms and told me that my card is blocked for ever.
                                Now if someone can help me in this matter. Otherwise I have no choice rather to surrender the card and make my full and final payment to the bank. And will never ever will be in touch with HDFC bank.
                                Hina Rajput
                                [protected]
                                New Delhi
                                Aug 13, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 06, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Request you to write to us at [protected]@hdfcbank.com with account details/branch details and registered contact details with ref ID TTU[protected] in the subject line

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  anil_ksaluja
                                  from Chennai, Tamil Nadu
                                  Jul 5, 2017
                                  Resolved
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                                  Resolved

                                  Address: Ludhiana, Punjab, 141001
                                  Website: WWW.HDFCBank.Com

                                  Hi

                                  I have a CAR Loan from Kotak Mahindra Bank and ESC made through HDFC Bank since I had my salary account in HDFC Only, This Loan has started in 2012 and my ESC was automatically deducted from my Salary account, However It was never the pain until I was getting my salary into HDFC but due to some issues with HDFC my company has shifted the salary account from HDFC to Axis and now the real trouble started, I tried to maintain a sufficient balance in HDFC but sometimes ESC amount got deducted and sometimes it wasn't, I never checked my hdfc bank account since it seems a smooth account & ESC's but one fine day i came to know that every ESC Bounce has charges that too even after i have amount in my bank, 2-3 month there were chances where in I couldn't pay EMI's and cleared the same with kotak via Cash payment & MY Emi with kotak was never stacked.

                                  I have been charged around 850+ Taxes multiple times, where in I have paid all my EMI's to Kotak on time.

                                  Please help to get the charges reversed since I was not aware about the same.

                                  Please contact on [protected]@yahoo.com for further details.

                                  Regards
                                  Anil
                                  Aug 8, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 08, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,
                                  Kindly mail us at [protected]@hdfcbank.com from registered email ID along with Customer Id, charges details, and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.
                                  -Manoj
                                  HDFC Bank Customer assistance
                                  Jul 22, 2017
                                  Updated by anil_ksaluja
                                  I have replied to said it. Please support
                                  Aug 01, 2017
                                  Updated by anil_ksaluja
                                  I am still waiting for the resolution for my issue.
                                  Aug 03, 2017
                                  Updated by anil_ksaluja
                                  No one have reverted to me, Seems HDFC has lost even courtesy to address the complaint and revert to its customer.
                                  Aug 21, 2017
                                  Updated by anil_ksaluja
                                  Still waiting for a revert.
                                  Even I faced same kind of issue with HDFC. So, gradually I am planning to move away from banking with HDFC. Its a worst experience with HDFC.
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                                    A
                                    amit.hirapara
                                    from Surat, Gujarat
                                    Jul 5, 2017
                                    Resolved
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                                    Address: Surat, Gujarat, 394230

                                    Hello Team,

                                    I have opened about 9 Accounts in HDFC bank with one current account and 8 saving account. From 8 saving accounts 6 accounts were opened with demat account.

                                    When I have opened these accounts, the branch manager told me that there will be no charge for demat accounts and saving and current accounts.

                                    From last one year I havn't used my demat accounts and saving and current accounts.

                                    Now I wants to close my all accounts so I went to the bank today to close my accounts but when I contacted the bank they are saying that all my accounts have negative balance and they are refraining from closing it saying I have to fill the fine.

                                    Where should i approach now. Please help.

                                    Please help me in closing the accounts.

                                    Thanks and Regards,
                                    Amit Hirapara
                                    Ph No: [protected]
                                    Aug 6, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 06, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Request you to write to us at [protected]@hdfcbank.com with account details and registered contact details with ref TTU[protected] in the subject line.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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                                      Paras_Satija
                                      from New Delhi, Delhi
                                      Jul 5, 2017
                                      Resolved
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                                      Address: New Delhi, Delhi, 110088
                                      Website: Hdfc bank

                                      Dear sir or mam,

                                      I got the call on 4th june 2017 from pooja regarding the personal loan and i told her to call me on 5th june 2017 and i will give the documents and today suddenly my senior came for meeting and since morning i am in the meeting even i didn't got the time for lunch and again and again i am getting back to back calls from pooja, jeevan, akansha even agter telling that i am in a very serious and important meeting but they didn't understand amd calling again and again.

                                      Even i ask for the email id and i told pooja that once i will get free then i surely send the documents positively but then also i received the 4-5 call from these all executives and stating that their boss is asking them to call me again and again.

                                      I don't understand that why your ataff is not having the patience as i told them that once i will get free i will send all the documents positively for sure. It's very bad thing that you are not goving time to your clients and i got 20 calls since morning and now i get frustrated thats why i asked my senior to me give me 10 minutes for sending this mail.

                                      And i want your rsm email id as well kindly please share the same and also resolve the issue that why they are not having patience and not listening to their clients thoroughly.

                                      Waiting for positive reply...

                                      Regard
                                      Paras satija
                                      Email - [protected]@gmail.com
                                      Aug 9, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 08, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      I request you to share your complete issue, along with caller details, loan details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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                                        Niharika Basrani
                                        from Mumbai, Maharashtra
                                        Jul 5, 2017
                                        Resolved
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                                        Address: 122001

                                        Hi,

                                        I have done payment at AGARWAL BANGLES in Jhansi on 25th of June 2017 with my debit card. The card was swiped twice since the shopkeeper claimed that it had not received the payment.I have submitted one mroe complaint today, Also i went to the HDFC Bank near to me, teller there also registered a complaint to Phone Banking regarding Rs.900 debited twice from my account and amount Rs.900 should have been refunded/credited to my account at this time since it has been 7 complete working days since then.
                                        Please keep this complaint on priority and help me get the amount back.
                                        Aug 15, 2017
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 06, 2017
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        I request you to write to [protected]@hdfcbank.com along with your account, transaction dtls and registered contact dtls with ref ID-TTU[protected] in the subject line. Will get back to you.

                                        -Bejoy
                                        HDFC Bank Customer Assistance
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