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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32898
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HDFC Bank reviews & complaints page 1195

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J
Jeeva Murugan
from Chennai, Tamil Nadu
Jul 3, 2017
Resolved
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I have recharged my docomo sim for 50 rs through hdfc netbanking (I tried four times) and tried my ideal sim for 20 rs. But the recharge amount is not credited. I thought there was a network problem. I was in a bit urgent.. All the times the recharge amount only debited from my account. But there is not recharge happened. Finally i went a recharge shop and i recharged my phone. The ref# are[protected],[protected],[protected],[protected],[protected].. I have contacted the hdfc customer support through web forum. But i was really disappointed with their reply towards my concern. They are asking me to contact bsnl customer care. So i thought this is the best way to communicate with them. If this issue is not resolved, i am going to change my bank for sure.
Aug 14, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2017
HDFC Bank Customer Care's response
Dear Customer,

Kindly mail us at [protected]@hdfcbank.com from registered email ID along with Customer Id, issue details, transaction details, date/time of transaction and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.

-Bejoy
HDFC Bank Customer Assistance
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    D
    from Raha, Assam
    Jul 3, 2017
    Resolved
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    Resolved

    RD Account open without my Consent(Consumer Id-43732806)

    Address: Araria, Bihar, 854318

    Hi My Consumer Id is 43732806.
    Rs 5000 has been debited from my saving account without my consent to open RD. Pl credit my amount. I don't want RD account.
    Who has given the right to open the RD account without my Consent. I want complete action against such type of activity. Even Bank not provided their branch no to contact. Pl resolve my issue immediately...
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    C
    from Roorkee, Uttarakhand
    Jul 3, 2017
    Resolved
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    Resolved

    Address: Saharanpur, Uttar Pradesh
    Website: [email protected]

    HDFC Bank deducted balance in my current account last ten months. I'm complaint so many times to branch manager. He said continuesly reverse a charges but till now no balance reverse. And now branch manager said, firstly upgrade your account than we will reverse the charges. And now they all talked very rudely. Finally Branch Manager saying we will nothing to do anything for this matter. Branch Manager name - PARAS ARORA Branch HDFC BANK - 3 ANSARI ROAD SAHARANPUR.
    Aug 4, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 04, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your complete issue, account details, charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

    -Bejoy
    HDFC Bank Customer Assistance
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      C
      cb.suresh07
      from Mumbai, Maharashtra
      Jul 3, 2017
      Resolved
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      Resolved

      Website: HDFC

      I have used the card in outside India. After getting card statement I was surprised. They have charged 3.5 % additional charges on all Transactions made outside India .this is not corcet & Other banks are not charging like ICICI /INDUSIND.
      I have made complaint & escalated but so far no proper reply.

      Such additional levvy on customer is not justifiable. It should be sorted out.
      But no proper reply from HDFC.
      Aug 5, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Jul 03, 2017
      Updated by cb.suresh07
      My Card no is [protected]. name C.B SURESH
      Verified Support
      Jul 04, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 7 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

      -Anay
      HDFC Bank Customer Assistance
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        N
        nikSudhanshu
        from Gurgaon, Haryana
        Jul 3, 2017
        Resolved
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        Resolved

        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

        I am sudhanshu sharma holding a salary account in hdfc bank and on 27th june at 9:13 to 9:24 someone done 6 transactions to indian railways worth rupees 32300, i however filed an fir with cyber crime office noida sector - 6. and filled the customer dispute form. i have blocked my card and account on the same day within 15 minutes of the fraud incident. i never shared my password or account details to anyone in the past. and still i am victim. i have emailed to each and every department of hdfc whether it is board of directors email id or [protected]@hdfcbank or grievance redressal email id. apart from it i have also raised this issue on twitter and facebook as i have lost my hard earned money and want to get it reversed as it wasn't my fault at all.

        Complaint number is mumc[protected]. my mobile number is [protected].
        Account number [protected]

        Request you to further assist me on what investigation you are doing otherwise i will file this case to ombuds
        Jul 6, 2017
        Complaint marked as Resolved 
        d
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 10, 2017
        HDFC Bank Customer Care's response
        Dear Customer,
        You email has been received and our team is investigating in the matter. Our team will revert to you in 10 working days.

        -Anay
        HDFC Bank Assistance
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          A
          ajay5518
          from Chennai, Tamil Nadu
          Jul 3, 2017
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          Address: Bangalore, Karnataka, 560048

          Hi,

          25 days back I lost my credit card, I blocked it through net banking, now still didn't receive my new credit card. I tried with many time with phone net banking. they are asking my credit card number. how can I provide them this? when I don't know. my last payment due date was 30/06/2017.

          please help me on this

          Thanks,
          Ajay
          [protected]
          Aug 4, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 04, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your complete issue, caller details, date and time of the call and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Bejoy
          HDFC Bank Customer Assistance
          I want to delete my surname from my account because my all id proof are of only in my name as SATYAWAN
          I hAVE RECEIVED MY DEBIT CARD.
          I can able to do online payment and transation but i cant able to do ATM transation because ATM pin is not correct.
          I Was informed hdfc but still not received pin
          [protected]
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            R
            RNakai
            from Pathankot, Punjab
            Jul 3, 2017
            Resolved
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            Resolved

            Address: Panchkula, Haryana, 134112

            HDFC bank is deducting charges from my account without any information. They never informed before deducting charges from my account. I checked that on June 16th 2017 and found charges of Rs 1814, so I wine to bank Andy talked to Sheetal and she promised me refund for same but till today there was no refunds so I went to bank again to talk and he Manager Pawan over there talked so rudely to me..
            Bank is HDFC Bank, sector 11 branch, Panchkula.. Haryana
            Aug 5, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Jun 27, 2017
            MD.RAFIQ SHAMNABHAI's response
            Plz dispatched my courier
            Verified Support
            Jul 04, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your complete issue, charges details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Bejoy
            HDFC Bank Customer Assistance
            Ingalgondi plot kaginelle-581110 District. Haveri Taluk. Byadgi state.Karnataka

            For contact number. [protected]
            I got call from no.[protected], He want my ATM pin details, As i am refuse to give, He using abusive words.As i am warned him for FIR in police, He is not be sacred from this. Might be He is not scared from complain.

            Hope you taken action before some one badly effected from his fraud activity
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              S
              Srikanth040485
              from Coimbatore, Tamil Nadu
              Jul 3, 2017
              Resolved
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              Resolved

              Complaint against Vizza insurance services Pvt ltd

              Address: Tiruvallur, Tamil Nadu, 60121

              Here iam writing this complaint against my life insurance policy.

              From November 2016 onwards your colleagues(Mr. Subramanyam, Ms. Nisha and their team)([protected], [protected], [protected]) I received calls for life insurance and they promised me that amount will be credited from my credit card on monthly EMI basis, based on their confirmation, I submitted my documents on December’2016 and requested them to process and in...
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              V
              vineet168
              from Kolkata, West Bengal
              Jul 3, 2017
              Resolved
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              Resolved

              Amount deducted but cash not received from the atm

              Address: 201301

              I used my pnb debit card in hdfc atm located in barola noida sec-49 on 13th may 2017 time 8.45am for rupee 10020/, the system shown message for transaction timeout, the amount was deducted but cash was not received,
              I raised may complaints but they are not replying.

              Please help

              Debit card no. [protected]
              Amount - 10020/
              Date & time - 13 may 2017 8:45am
              Atm - hdfc - barola...
              +2 photos
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              J
              jaath
              from Delhi, Delhi
              Jul 3, 2017
              Resolved
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              Resolved

              Address: New Delhi, Delhi, 110076
              Website: hdfcbank.com

              Dears,

              This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

              Kindly be informed that an amount of rs 862.50/- was deducted from my savings/salary account on 1st July 2017 under the name of depository charges.

              Request you to please refund the deducted amount to my savings account.Please help and give me an update on [protected]@gmail.com

              Waiting for your positive answer !

              Thanks
              Arun Yadav
              +[protected]
              Aug 5, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Jun 27, 2017
              mani gadi's response
              Please save me from HDFC ERGO
              Verified Support
              Jul 03, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              I request you to share your account details, charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

              -Bejoy
              HDFC Bank Customer Assistance
              ADHOC STMT CHGS INCL ST & CESS 270617
              Rs. 375 got deducted from my account and don't know the reason for that also and bank is also not providing any clarification regarding the same

              Unexpected deduction ! - Comment #2775197 - Image #0
              FRAUD FRAUD FRAUD just posted one complaint regarding credit card and got so many BIHAAARIES call and they were saying they called from hdfc bank and plz share your credit card number i[censored] dont have then share your debit card number... really.. oh my god... its totally wastage of time... please be aware from this fraud website...
              Complaint for GAJULA RAMBABU ELURU BRANCH
              He is suggesting HDFC ERGO insurance company for me but he typed wrong names HDFC ERGO stopped my claim
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                N
                Nitebhar
                from Gurgaon, Haryana
                Jul 2, 2017
                Resolved
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                Resolved

                Address: 122101

                Amount 28.75 is getting deducted on two times with the description NWD DEC CHG (ATM Withdrawal charges) even though my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.
                +1 photos
                Aug 6, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 04, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your complete issue, along with charges details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                -Bejoy
                HDFC Bank Customer Assistance
                Personal Loan no[protected]
                I need noc certificate my credit card no [protected]
                Santhosh
                [protected]
                [protected]@gmail.com
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                  D
                  dsdevsingh09
                  from Jaipur, Rajasthan
                  Jul 2, 2017
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 110037

                  I have my salary account in hdfc bank kailash colony then my company got blacklisted and i didn't get my salary continuation after jan 2016 then i have joined in punjab. i have shifted my company then i don't use hdfc account when i use it in october 2016 then i saw that it is getting in minus -690 every month and continously getting it in negative till the time. I want to activate my account again if this negtive baance can be rectified...kindly look after it in this matter..

                  Dev singh
                  [protected]
                  Aug 5, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Jun 27, 2017
                  Bakulesh Mehta's response
                  B J MEHTA

                  credit card no [protected]
                  Jun 27, 2017
                  Birendra Prafulla Kumar Minz's response
                  From last six months i am not getting the crdit card statements.So it is very difficult to access the actual amount reflected in message.
                  It is requested to send the last six months credit statement.
                  Thanking you.
                  Verified Support
                  Jul 03, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your account details, charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Bejoy
                  HDFC Bank Customer Assistance
                  Hi
                  I tried to mark ASBA for AU Finance but unable to do so as there is no error still i'm unable to get Application number after confirmation.

                  Negative balance account - Comment #2775201 - Image #0
                  Please send me the hdfc credit card statement of last five months
                  Mail me my outstanding credit card statement
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                    S
                    swarupad
                    from Chennai, Tamil Nadu
                    Jul 2, 2017
                    Resolved
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                    Resolved

                    Address: Aurangabad, Maharashtra, 434003
                    Website: www.consumercomplaints.in/new_complaint

                    Dear sir,
                    Yesterday i got one in relevant sms on my reg mobile as shown below.in msg i am not dealing with any transaction with bse with r's 2500000.

                    Dear customer mandate reference no: hdfc[protected] issued to bse limited with value rs. 2500000.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

                    Please look into matter and check if any frauds happen and stop transaction

                    Thanks
                    Amol deshpande
                    [protected]
                    Aug 3, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 03, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your account details, screenshot of the message and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                    -Bejoy
                    HDFC Bank Customer Assistance
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                      S
                      shaan97
                      from Hyderabad, Telangana
                      Jul 2, 2017
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                      Address: Hyderabad, Andhra Pradesh, 500085

                      I have been HDFC credit card customer for more than 6 years plus. recently in May I purchased online tickets for 560/-. Unfortunately I forgot to pay the payment and My card was blocked for mere 560/- where as my credit card limit is 3 lakhs.

                      When am given a 3 lakhs of credit limit how can they block my card for simple 560/- rupees it is so weird. It as good as credit card in the dustbin when they are blocking for simple Rs.1/- to 560/-. I don't understand the logic in giving 3 lakhs credit limit.

                      Second thing Am unsatisfied with the executives Ms. Padmavathi and Rhohini who handled the calls and also my querry went unanswered. When i said i want to speak the floor manager they did not allowed me to speak and they are adamant on their stand to pay or stay blocked.

                      Previously when I had Rs. 60000 due i used to pay in regular intervals every month that time it was not block ed, now they say as i have not paid they blocked my card. new rules every day. this is clear "Breach of trust" between the bank and customers.

                      Or make it a point in your so called website that after purchasing any thing our card will be blocked until our payment is done. such a worst rules i never head.

                      Balaji Shankar
                      [protected]
                      HDFC Bank customer support has been notified about the posted complaint.
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                        K
                        Keshariram
                        from Mumbai, Maharashtra
                        Jul 4, 2017
                        Resolved
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                        Resolved

                        Address: Thane, Maharashtra, 400604
                        Website: www.hdfcbank.com

                        I have apply one hdfc credit card since 20 days before but still not receive yet...
                        I had applied hdfc bank credit card on subbimition of application form on date 10th june and prson (Hdfc bank) told me your apllication form is under process & also we receive confertaion message from bank side that your hdfc credit card application is complete and post but still i have not receive any credit card..
                        Please help us to receive my credit card..
                        We are unable to contact customer care for this..
                        Please help us.
                        Aug 12, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 04, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your complete issue, credit card application details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Bejoy
                        HDFC Bank Customer Assistance
                        Respected Sir/Madam,

                        I am unhappy to your employee service. So I decied, my all hdfc bank account are disconnect from your HDFC Bank.
                        Bank Employee- Tej partap
                        Employee Code - T2478

                        Thankyou
                        Mohit Gupta
                        [protected]
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                          M
                          Mahender Mehta
                          from Delhi, Delhi
                          Jul 1, 2017
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                          Address: Gurgaon, Haryana, 122018

                          Dear Sir,

                          We want to lodge strong complaint against Ms. Awanita - her mobile number [protected], who did not credit the foreign remittance which came to our accounts on Thursday morning - 28th June, 2017

                          With lots of follow up with Scotia Bank Canada, my both sons Kushall K Mehta and Harshall M Mehta, managed to have wire transfer of funds to their respective account in HDFC.

                          Infact the money was sent to Canada through HDC bank under Student GIC account in Scotia Bank Canada.

                          The wire transfer of funds arrived in HDFC bank account on Thursday morning i.e. June 29, 2017. The respective amount was 4000 CAD in Kushall's account and 7000 CAD in Harshall's account.

                          Initially she did not transfer on 29th June and then she called up on 30th June to assure that funds will be credited on 30th. Again she did not credit on 30th as well.

                          On Saturday - 1st July, when we enquired, she mentioned that it will be credited on Monday - 3rd July, 2017. We complaint the matter to branch manager Mr. Aakash Chawla, who explained that Saturday first July Forex is closed. We respected his inputs but questioned him also thatwhy she did not do on Thursady morning.

                          In our opinion, she did not do it deliberately, if she would have done it on 28th June - Thursday, it would have improved the average monthly balance. As the bank gives quartely interest on 30th June, she evaded the transfer for gaining interest cahrges. She looked after the interest of bank and did not look after the interest of customer.

                          We felt very bad her selfish motive and we also put to heavy losses as we could not meet other obligations of financial committments for which this wire transfer was initiated on urgent basis. The Scotia Bank Canada was very supported and accepted our request as assured that funds will be in our account on Thursday morning (we have written confirmation from them) but we did not know that HDFC Bank employee will do these dirty tricks and made the customer to suffer.

                          We recommend a very strong action against her so that other customers should not suffer and we also seek damages for delay on crediting the funds to our respective HDFC account.

                          Thanking you,

                          Mahender Mehta
                          [protected]
                          Father of Kushall K Mehta and Harshall M Mehta

                          We three along with my wife are customer of HDFC account holder but did not expect this cheating from HDFC Bank
                          HDFC Bank customer support has been notified about the posted complaint.
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                            A
                            Anilsavina
                            from Murwara, Madhya Pradesh
                            Jul 1, 2017
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                            Address: Rewa, Madhya Pradesh, 486001

                            I have received a offer letter on dated 24-Apr-17 through mail I'd [protected]@outlook.com but the joining letter is not received in present date Offer letter is provided for designation cashier reference id: CT25019855 Mr.Akash Singh, I have talking to Mr.Akash our joining letter is received till 30-june-17& 1-july-17 joining & then all mobile number will be switch off.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              K
                              karanseth5093
                              from Delhi, Delhi
                              Jul 1, 2017
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 110088
                              Website: www.hdfcbank.com

                              HDFC bank is the worst and useless bank I have ever bank with
                              Yes Bank is far better
                              You guys are good for nothing I will go to consumer court
                              You have worst IVR I can't get connected to phone banker IVR is so irritating
                              Why the hell you people deducted my 2000 rupees
                              My Dad told me I had 20, 000 in my bank account
                              He withdrew 17000 I should
                              Have left with 3000
                              Your IVR doesn't state any transaction
                              Where the hell is that amount gone
                              Dammit I want my money back
                              You hire for bloons
                              I need my 2000 rupees
                              I just never wanted to bank with HDFC bank
                              I just have to bank with you because my company has a tie up with HDFC
                              Don't have any other option
                              But I never use debit card I transfer all
                              The funds to my yes bank and bank with it
                              Make purchases with it
                              You are hell
                              HDFC bank should close down their operations and sell the business to someone who can handle it well
                              Banks o[censored]S and Australia are far better
                              My name is Karan Seth
                              Number [protected]
                              Account number ends 6006 savings
                              Aug 5, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Jul 01, 2017
                              Updated by karanseth5093
                              HDFC ban called me back regarding complaint they disconnected the call see how useless this bank is
                              Verified Support
                              Jul 04, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Please visit the URL below to know the option available to obtain mini statement through a missed call or sms banking:
                              https://www.hdfcbank.com/sme/ways-to-bank/bank-with-your-phone/smsbanking

                              Call[protected] to get your Mini statement
                              OR
                              Type "txn" and send it to to 5676712 for Mini statement.

                              -Anay
                              HDFC Bank Customer Assistance
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                                K
                                Krishna Budhelu
                                from Mumbai, Maharashtra
                                Jul 1, 2017
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra, 400025
                                Website: www.consumercomplaints.in

                                Hold funds of about 32680rs have been added to my account and an amount of 17775 have been debited directly from my account and on top of that an extra negative balance of -14617rs has been charged on my HDFC account no and i am terribly upset about the HDFC services of my account# [protected] and please revert to me as soon as possible or call on my phone no. and i want my money back as soon as possible.
                                Aug 5, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 04, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                This is with reference to your queries raised regarding your credit card account. In this regard, you may look forward to receiving a response on your recorded email ID in 3 working days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at: [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected].

                                -Anay
                                HDFC Bank Customer Assistance
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                                  ravinderpalsingh27
                                  from Chandigarh, Chandigarh
                                  Jul 1, 2017
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110002
                                  Website: ug.du.ac.in/app/Account/Login

                                  Got message that transaction was successful but doesn't show so on the site we paid to. We are depositing my daughters college fee and it is time sensitive. I thought HDFC being a private bank would be more reliable. Right now all I want is to solve this issue.

                                  Date:1 July 2017
                                  Reference no:978897
                                  Amount: 17646.55Rs
                                  Narration: EAZYPAY ICICI BA POS DEBIT
                                  Aug 6, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 02, 2017
                                  HDFC Bank Customer Care's response
                                  "Dear Customer,

                                  I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                  -Bejoy
                                  HDFC Bank Customer Assistance"
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