HDFC Bank Complaints & Reviews

Although i am having a personal loan from this bank (Solely because of interest rate) i am very much disappointed in dealing with its executives and personnel. The ground level folks are the worst. They try treating us like them (Illiterates and unprofessional at every stage) and rude.

I have all the details and is willing to share personally if some senior folk is willing to take some responsible action and decision on this matter.

Dear sir,

This is to bring to your notice that i, rajkumari, am a card holder of hdfc bank.
Date, 12/07/2017, 07.37 pm my card was used for rs. 68336.91 inr without my notice/otp.
The followings are the details of the credit card:

Card issued to: rajkumari
Card no. Details: xxxx-xxxx-xxxx-7768
Card type: diners
Merchant name - germanwings

I received sms alert, email that rs. 68336.91 inr amount has been debited from my credit card. I called customer care (Within 1 hr), and asked them to cancel because i haven't done this transaction, bank executive
Told me that transaction has been approved from our side. Next process is you need to fill dispute form after that we will investigate and get back to you.
I asked bank executive to write complain but they told me that we dont have athority. Please email your complain 'customerservices. [protected]@hdfcbank.com'. We are blocking your card from here.
I have filled 'dispute form' and send to hdfc bank within 3, 4 hour and send email to hdfc (Riskcontrol. [protected]@hdfcbank.com, customerservices. [protected]@hdfcbank.com) but didn't get any reply/any action from bank.

I have also registered my complain in cyber cell office noida.
Request you to acknowledge this matter and do the needful at the earliest. I’m willing to extend my full cooperation to all concerned authorities for this matter.

Thanks
Rajkumari
Mob:[protected]

Hi. I had paid my june months full payment on time and even got acknowledgement. It was not reflecting in the credit balance which usually happens in 3 days. However, it did not happen this time. My july bill has come with the previous month payable as well, even though in the statement the entry that i have paid is there, in net payable, for some reason hdfc chose to re charge what is already paid. This is a form of cheating guys. Look into it asap

Sar mene 02 /2017 ko mere interest rate kam karne ke liye ajay ji kamra ko mene document or 500 ka chaque diya or agreement bhi singh kar ke se deye abhi tak mere interest rate kam nahi hui he in se bhut bar bat hui bhi for bhi ajay gi ka reply ata he ki ab kam ho jaegi 3 month be ab muje vo kahte he ki 5900 ka chaque lo or fir se agreement singh kara ke lo muje ye. 02 month me bata dete to abhi take to mera 3 month ka intereste kam lagta. Plz sar ajay gi kamra per action or muje update deve

Hello there

I received sms from hdfc bank rs-1299/- deducted from my credit card to one assist membership fee. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. Dont dare again to do this.
Kindly refund my money and close my credit card.

Please deactivate and refund my money asap
Name: abhishek dubey
Date of incident : 12/07/2017
Hdfc credit card no. Xx7656
Mobile no: [protected]
Email :[protected]@gamil.com
Details
14/07/2017 igst-vps[protected]rate 18.0 -07044 18.00 dr
14/07/2017 emi processing fee-smartemi ln# 290283 100.00 dr
13/07/2017 dial an emi 1299.00 cr
12/07/2017 one assist mfee 1299.00 dr

Hi,
I had applied for the personal loan in hdfc bank, pune (Bundgarden road branch) a month back.
Though i received the loan, i have been asked by the bank employee (Pournima rakate) for the money. Initially i neglected as the amount was already disbursed but since dd disbursement for the existing loan transfer was in process and i received too many calls demanding the money. I paid rs 3000 to the hdfc bank employee so that she does not create hurdles in loan processing.

I understand that concern should have been raised to the responsible person at hdfc but since i was in need of money, i avoided to escalate.
I expect hdfc bank to take stern action against the employee as well supporting peoples.
My loan account no: 48050656
Contact me at : [protected]@hotmail.com i shall provide you the online transaction details for transfer of money.

My personal banker of HDFC BANK Thulasi Prasanna Kumari P S request me to take credit card as it have free, no annual fee. After so many request i told her ok because of trust created by other personal banker since 2001, Then bank issue me credit card with annual charge of Rs 2500.00. Now I tried to contact my personal banker but she is not coming on line. I cheated by bank because of her, she may get some commission .
Earlier I had very good personal banker but now trusting on personal banker is very difficult. Still I confused she doing at personal level or she doing with consent of HDFC Bank.

Hi i had contactrd customer service onl july 1st and tried to opt and od against my card balance they first said optio is not available visit a branch. Then i contacted again on 2nd of july i was told you dont need ti visit branch currently you cant opt od against your limit but you can ppurchase and convert it into emi. Further i co tacted on 8th and was iformd emi conversion is possible. I did a transaction of 41k on 10th july i received a call to convert it into emi with 1.5% rate of interest for 12 months was explained the emi periods and price i opted 12 months now on 13th july i get a message stating emi coversion failed.. I called the customer care they said option is not available why are you guys cheating the customer. I cant pay in full due to my medical problems thats why i asked to convert it into emi ehat shall i do now you guys have cheated me and now i am stuck in trap. I need a resolution on this as i cant pay 40k in full as already paying emi for an od on same card. Kindly assist.

Regards
Naveen ksharma
Card ending 4 digit - 5173
[protected]@gmail.com

Hi sir,

I have transferred rs.19, 900 on jul 1st 2017 from my account to icici bank account. But i have transferred with wrong beneficiary name. So systematically a complaint raised from my account to beneficiary account that "the amount is credited to wrong beneficiary account so kindly hold the amount". Now beneficiary is not able to take the amount. So kindly revert the amount to my account

I was promised free moneyback hdfc credit card. But a membership fee of 575 rs is automatically charged wrongly on it on 3rd july 2017.
Complain number :hbl=[protected]
Please consider my points on it:

1. The credit card was sent to my hometown while i was in pune.
So logically i have not got the card in my hands yet and due to which i was not able to use it and activate it as well.
2.. The calls were very frequent for accepting some digital form the person did called called me more than thrice to accept it. At that time i asked for any terms and condition but nothing was told then and was also said that with credit card package you will get terms and condition and if you don't agree then don't use it. The package was sent to home while i was in pune so never got chance to see those.
3. I was also told that card was free for wipro employees, the membership charge is for non employee. But last month amount of 575 rs has been cut as membership fee.
4. I tried to contact customer care but they didn't listened my any of the query. And also requested to discuss about this on phone call so that i can clear my further doubts easily. But none of the customer care personnel contacted me.
5. Due to these issues i panicked and de-registered my credit card from my hdfc account but i am still not sure any further charges will be charged on it as i got today message from hdfc bank that product charges and features are revised on my credit card. I want to get further information on it and discuss but can get on a phone call with customer care.

I am very saddened with these cunning services of hdfc which i trusted with my 1st salaried account.

Please take a look into the matter and refund my 575rs money.

My boss misbehave
I am sunil kumar from two wheeler loan sales executive (Mk0063) sangaria (Sri ganganagar hub). I am working as sales executive from six years in your bank. My boss is mr. Gagan arora (G4208). Now i have issue from my boss rm mr. Gagan sir. He is doing misbehave from me without any reason. I am doing my job honestly and respectfully. I don't know why they are behaving like that. I am very disappointed. Whenever i try to call sir not responding...
So i respect you sir please sort out this issue. I am junior if there is mistake from me i agree to say sorry but without any reason treat misbehave i complain this issue 17 feb 2017 but he do this again.. He is not learning.. (He give my files other employee & my april manth 2017 salary not giving) i can't understand what should i do. Plz help me thanks... Ji

My self gazal singla [ hdfc bank customer].
On 5th july at 2 a. M fraud transaction of rs 16, 409 done at london using my credit card. My credit card is with me and i haven't shared any information with anyone.
I informed to bank regarding this at 2:30 am and hot-listed my card.
I just got system generated email that bank with contact me in 7 days. It's more than 10 days there is no response from bank.
Complaint no;- hbl=[protected] and 'hbl=[protected]'
Email reference no :- [protected]

I spoke to their customer care. Every time they assure me that bank will connect me 2 days. But no one has respond yet.

Now bank has just send me a bill of amount "18547" including the fraud transaction.
When i have not done that and i informed in less than 24 hours. It's a credit card payment. Why bank has cleared the payment and now they are forcing me to pay the bill.

Please help me.

Thanks
Gazal singla

Hello there

I received sms from hdfc bank rs-1299/- deducted from my credit card to one assist membership fee. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. I want my money back. Dont dare again to do this.

Please deactivate and refund my money asap
Name: mangesh chandrakant gaikwad
Date of incident : 07/07/2017
Hdfc credit card no. Xx1171
Mobile no: [protected]
Email :[protected]@gamil.com
Details
07/07/2017 one assist mfee 1299.00 dr

My credit card block last month, how to unblock my credit card i don't no how to unblock and re activate my card, please give me suggestion, where i contact and how to contact, if any contact phone number or address give me. This is very helpful

I am giving my details

G madhusudhana sastry
Cell [protected]
Card no [protected]

Thanking you

Hi hdfc,

I am not your customer but still i am getting messages from you. Don't you verify customer number before registering it. I want you stop sending such messages and harassment calls else i will legal complaint against you.

Dear customer, your curr mnth emi for hdbfs loan has bounced. It will be re-presented in your acc on 14th jul'2017. Pls ensure funds are available.. Sms y for confirmation or c for call bk on [protected].

I have a loan account which i give letter and information to closed my loan account from collateral security due to finance break and fraudulent service on my credit card, when hdfc representative come to visit my home and several call attended informed through same. But instead of closing my loan they increased and harassing me by sending my unknown people to my home.
Unknown because, they stats hdfc representative but when i go to bank till date non of the person/staff i able to find. Hdfc manager says all person are change. They are not available.
Through this way they neither closed my loan and credit card. I forward online request of closed and formally visited hdfc bank guwahati khanapara branch several time like 10 times.

2013, i logged first to closed the credit card. My credit card death and no transaction still they are increasing my bill on zero transaction.

My loan account facing same problem. This is 4th month i forwarded formal letter to close the loan but they didn't processed it till date.

Loan account: 26384884
Credit card : 489377xxxxxx1986

Dear sir,

1. I have deposited state bank of india, nanak nagar, near gurudwara, gandhi nagar, jammu cheque bearing machine no 260939 amounting to rs 10, 000/- vide pay-in-slip dated 10 jul 2017.

2. Inspite of personal visits to bank manager and the dealing staff, the said cheque has not been credit in our account.

3. May i request you to kindly direct the dealing staff to credit the ibid cheque on my account or intimate reasons as to why the same has not been credited so far.

4. My firm named master capital services ltd and account number - [protected].

Regards

Hardivinder singh sethi
[protected]

Hi,

I'm using hdfc credit card. I have deducted the amount of 4201 from my credit card. It's unfortunately created pls cancel it.

Kindly cancel this plan and request you to refund the amount of rs:4201.

Thankyou.

Date of incident:2/7/2017
Policy no:[protected]
Name:durgakumar kunchala

I had initiated a mutual fund online investment from my hdfc bank account on 8th june 2017 for an amount of rs.80000. But later when i checked the account i could see two debits of rs.80000 and it considered as two different investment of same amounts which i had not initiated twice. I have raised the complaint to reverse 1 transaction on the same day itself and have been following up with bangalore nodal officer mr. Binod, ms. Pushpa the so called rm, sebastian and ekta from hdfc itpl branch in bangalore and till date all are passing the parcel and have no courtesy to resolve the issue. I have raised the issue in hdfc twitter handle and still there's no response. I had infact informed the branch head nithya sambandham about this issue and have no response yet. I am currently in hong kong and could not visit the branch in person. I have made a lot of isd calls to check the status of issue and the branch 2nd incharge ms. Ekta told they don't even know about the problem and cut the phone abruptly. Can some one help to resolve the issue from the bank before i proceed legally to fight to get my reversal of transaction which had caused due to system error.

Harish

I had a loan in 2006 which was been paid off and only a small amount of rs1000 was left to be paid to the bank which was not in my knowledge. I went to the bank twice asking abt my account if i am due of anything.. They said its fine and closed my account.. But after 11years hdfc calling to harrass me and using foul languages.. Then i went to branch n took out statement.. Then the branch told me hdfc delhi branch not closing ur loan account n putting innumerable charges and harrassing you. They cant do anything abt it. So i am helpless.. I wish hdfc bank closes its business as they doesnt close loan only to eat the interest.