HDFC Bank Complaints & Reviews

Dear executive, please take necessary action for my concern below :
I have used my debit card for filling my fuel tank. As per my card offer, the fuel surcharge was refunded back. (Debiting first and crediting back itself is rubbish thing. Better not to debit at first time itself). It was held during february almost 4 months back. But, now that surcharge was debited and there was no intimation provided to me. After long queue, contacted customer care executive and received cool wordings that wrongly the surcharge was refunded during february and their clever team found this error and debited the same in june without intimation.

To know this irresponsible reply i spend 15 minutes of my valuable time and money for making a call to customer care.

My concerns are 1) debiting amount without intimation, 2) there is no toll free number for customer care, 3) even after ivr verification, customer care exective themselves asking all the verification details again.

Please take necessary action and do the needful.

Thanks

Prabhu

Respected sir i have a credit card in hdfc bank, on 21st october 2016 evenig i have got a message the amount 2000 has been debited from your credit card.
Then i have called hdfc phone banking also, some has used my credit card with out my permission taotal 7000 rupees has been debited from my credit card, and i have written a letter to r. B. I ombusmen cell also but there is no response from hdfc and r. B. I also please solve my problem and give my money back sir

I have purchased hdfc life term insurance policy online on 6th june 2017. Apllication no.[protected]. I submitted the document online and mailed also on 7th june. I was told once document are submitted i will get a call for medical but no call cam eyet. Whenever i call customer care they don't have a clear answer why it is delaying and they will just say that it will be on priority and anything.

This was really not expected from hdfc but today is 21st june and i am feeling helpless.
If now they are doing like this, what they will do with sum insured in future i am not sure.

Hi,

It is absolutely astonishing to see how hdfc bank is still in business considering your voice response is extremely inconvenient and non accessible. I needed some information urgently to apply for an ipo but it seems that this bank is absolutely incapable to handle basic customer queries.

I would suggest you to shut shop immediately else please call me at [protected] and get my account setup. I would also need to speak with some one who can book an ipo before it release date ie: tomorrow.

Best, karunjit singh

On may 17 i ordered a titan watch from flipkart using hdfc credit card and on 20th may i have cancelled the order. The refund also completed from flipkart, but from may billing am getting that refunded amount also in my billing, then icontacted to ur customer care also they confirmed that i need not to pay the refunded amount. Then i payed only min due amount, but in the june 19th billing also i got the excess billing. What i have to do now?

Dear sir,
My credit card was used from un know last month have given complaint to bank also with local police station but nobody is taking action on this we request your intervention to look into this matter, we are not responsible for fraud using, this is happen due to bank irresponsibility kindly do the need ful

Transaction no 1may 23rd 2017 amount 19223/-
Transaction no2 may 23rd 2017 amount 19223/-

Regards
Vivek

Some # from hdfc bank calls me and start abusing me very badly, he has got number of each and every person in my family and he is calling to each and every person in my family and abusing them. His phone no is [protected]. Please take strict action against him. I want to see taht person in front of me. I dont know how that person dare to call like this. I have also file a complain against thta person and also against hdfc bank for this neusence.

I applied for a personal loan online. I got a call for the confirmation and document pickup. I confirmed the time. But the person didn't turn up so far for the document pickup. Instead of that i am getting some spam calls from hdfc atleast 15 times a day, when i pickup the call no one speakes either they put me on hold or disconnects the call. It is happening from last three days. Once i blocked one no they call from a different no. Please look in to the matter on priority. I am also attaching the screenshots of those spam calls for the ref.

I was not able to make a payment due to being financial unstable. Intimated my family to provide my new number as i recently moved to a different state. However hdfc bank calls my family up, provides my personal details to hdfc without id and verification abuses them mentally and when the call got disconnected, she then again called and specifically asked for m father to again do the same. When the concern was raised with hdfc hey are just beating around the bush from last 21 days however have not got any resolution.

I have activated a my moneback platinum credit card in around last week and i found that 1299/- rs was debit and i had the other mail which states that i have taken loan of 1299/- rs loan on 1.5% interest for 3 months (Smartemi they call).
Why this service is even started? And how my payment is decided through smartemi?
I dont want this service at all.
I called oneassist they said they will call me in next 48 hours, activation was done keeping customer in dark so why cancellation is taking so much time.
And will cancellation charges will be applied?
My details
Name swapnil warke
Your oneassist relationship number : 2232110
Valid upto : 12/06/2018
Mobile no. : [protected]

To hdfc,
Please dont apply such services by default or with silent note
If cancellation charge is applied that is customers loss. These kind of thing will build some bad reputation
Please revert on this.

Hi team,

Transaction date 03 may 2017

Time 20:10
20000/- cash not withdraw from boi atm (Atm cnd8006) cash not received from atm but amount deducted.

My hdfc current a/c no is [protected] and debit card no 4987*4605.
Mobile no - [protected]
I had 3 time complaint raises but yet not resolve this issue below mention my complaint no...

My transaction date 3 may 2017

4-may 1308166
30-may delc[protected]
12-jun delc[protected]

I did not get any help from home branch.
Really sad that there has been no call no response from any of the executive or any e-mail wherein my problem remains the same...
I am again reminding hdfc team for the problem that i am facing & i want to get the problem resolved asap

My emp. No is k2875, i have resigned before 2 years i need relieving letter and experience letter. All my settlement has been finished but still my relieving and experience letter not yet received. I worked for 5 years in this company. I respect the company, please favour my requisition. Kindly help in this regard.

Thanks & regards
S. Kamesh
[protected]

Dear sir,

I really have a very worst experience with hdfc bank while closure of my saving bank account no [protected], home branch bangalore, phase 1.
I am not using that ac, that ac created by company, i left that. Still i am getting messages, i left that place allso, i cant able to go close my ac.
They are charging more amount, i dint know why.
Please close my ac : [protected]
Branch code‎: ‎003781
Bank‎: ‎hdfc bank

I have cancelled my health suraksha policy my policy number is[protected]. I have cancelled it on 31/3/2017 i have got cancellation msg also but again after cancellation of my policy my money again got deducted on 14/04/2017 amounted 13, 481.
We have complained we got only 5370 instead of 13, 481. I didn't still got my remaining amount. Please kindly refund my remaining amount as soon as possible.

We have deposited a amount of rupees 6450 on 13/6/2017 and rupees 20 on 19/6/2017 full n final payment as advised by civil lines kanpur branch against my credit no [protected] but they have not ready to issue no dues certificate so kindly give us a certificate that no any outstanding against my above mentioned card
Shiv kumar
G-691 awas vikas no-1 kalyanpur kanpur
Pin no 208017
Mob no.[protected]

I have issued a credit no [protected] which i didn't yet used for atleast one time bt still i get a bill amount of nearly 6000 i hv that bill too n asked for no dues certificate they refused to give n next day they again called n telled me that 15 rupees more left i don't know the real statement of my bill i want but no one is helping me my contact no [protected] hope u will contact soon for my help

I owe a credit card from hdfc and was specifically taken for the installment of my iphone and all the payment should be covered within 11 months. I was actively doing all the payments and usage of this credit card for 1.5 years. Then i had stopped using the card actively. They never sent any mail updating me regarding the credit card statements. Suddenly from sep 2016 they started calling me and telling i owe 70000 of credit card payment. I asked them to send me hardcopy/soft copy of credit card statement but they use to say mam make this minimum payment and we will send you the documents. They took 6 months to send me the documents and send me finally in feb 9 i remember). There are many faults in the statement regarding the payment. Now they are calling me and asking me to settle with 56000.

Hi
I am having salary account with hdfc electronic city, bangalore branch. Without my knowledge, they have created an demat account along with salary account. Now they have charged 860 as a depositary charge for that. I called customer care and raised a complaint, but they are simply giving me the reasons not the solution. They have asked me to go to the bank directly for closure of demat so that i can get the refund. Even i walked to the nearest branch and submitted the letter, they failed to accept it and asked me to send a mail to [protected]@hdfcbank.com, but when i sent the mail, its not delivered since there is no email id existing. I don't know why the bank people is so irresponsible and cheating us by stealing our own money. I am going to transfer my salary account to other bank if this issue is not getting solved. Also i am going to suggest my company management and employees not to prefer hdfc account as a salary account.

Hi all,

My name is snehal bhosale. Using hdfc credit card from past one year. I was never defaulter for any payment. Post taking credit card i got a call from hdfc for availing mediclaim for my parents. I have processed for the same and installments are still coming. Yet i haven't received mediclaim card. I cant use this benefit. Also i haven't received any statement which i can use to save my tax. Not sure what is happening. To verify details hdfc can reach home but to handover card they don't have time to do it and no courtesy to keep us inform.
I haven't received my credit card statement from past more than 6 months. Just a sms. I am not aware about my itemized statement. How can you expect me to pay an amount, every month post receiving calls from credit card recovery team i do share all my issues with them. But its just a fake assurance which i have received every time and they just made me to pay minimum due with promise to share my complain to hdfc. From past 6 months hdfc just making me fool and unnecessary every month generate big amount of bill. If you will check my card statement for past 6 months i haven't swiped it at any place. Not sure how come bill is generating. I need whole explanation as soon as possible.

If you will sum up all my issues then it will look like below.
1. No statements from past 6 months
2. No credit card usage by me from past 6 months still unnecessary bill is generating and its amount is increasing.
3. No mediclaim card has received after completing whole year for my mom.
4. No mediclaim statement/certificate received to get tax benefit.
5. Telecallers are very rude and with lack of knowledge about process.

Please do look into this and let me know by when all these problems will resolve. I am seriouslly feeling its lot of mental torture. Without using card unnecessary fake bills are generating. Because of this i am scared to use card.

Thanks,
Snehal

Hi team,

Account no : [protected]
Cust id : 53789869
A/c open date : 08/02/2014

Rs. 3662.50/- has been detected from my account in the name of amb chrg incl st & cess.
I didn't even get an intimation regarding this either through mail or even text messages, with out any proper communication money is deducted from my account, i request you to refund the amount to my account.
If not i will approach rbi regarding this and will raise a complaint.

Pfb deductions.

Amb chrg incl st & cess for dec2016 06/02/17 690.00
Amb chrg incl st & cess for jan2017 06/02/17 517.50
Amb chrg incl st & cess for feb2017 06/03/17 690.00
Amb chrg incl st & cess for mar2017 11/04/17 499.66
Amb chrg incl st & cess for mar2017 06/05/17 190.34
Amb chrg incl st & cess for apr2017 15/05/17 690.00
Amb chrg incl st & cess for may2017 06/06/17 345.00

Regards,
Manasa sunkara