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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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R
Rajeev_1979
from Noida, Uttar Pradesh
Jun 26, 2017
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Address: New Delhi, Delhi

Hi
This is rajeev kumar jha, my credi card no is [protected], on 29th sep got the settlement letter from the bank, i am receiving the call from rajouri garden branch & tel no is [protected] for the payment & regularly i paid all the instalment & last payment sent on 19/6 amount 7903/= i have all the audio recording of the bank, last week i have rcvd he credit card statement date is mentioned 13june & due amount is showing 71, 296/=, & every month when i rcvd the statement i called to rajouri garden branch & they confirmed when your last instalment will pay after that you will get the noc from the bank, but still not rcvd the noc from the bank,
On 24th i called to rajouri garden branch & mr. Nikhil confirmed that he will check & update me after one hours, ater several call to mr. Nikhil but still he is not coming on the phone or not getting update from the bank.

Pls. Do the needful as soon as possible

Thanks & regards
Rajeev
[protected]
Jul 29, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2017
HDFC Bank Customer Care's response
Dear Customer,

we are looking into your query and will revert back in 3 working days. In the event if you wish have any further details / assistance, please feel free to write to us at [protected]@hdfcbank.com The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance
Dear Sir

I have been trying to settle my amount with HDFC bank but they are not respond at all. Shall I complaint to media about this. Please suggest.
I swiped my today for 2510 amount it got deducted from my account but transaction got canceled. Transaction Id-TS002073 store- lakshmi narayani medical stores place - safilguda.
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    V
    varun var
    from Jaipur, Rajasthan
    Jun 26, 2017
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110035

    Hi,

    My wife credit card is been blocked and we actually paid as suggested by customer care. They have given us a no [protected]/02/03/04 but these no are not connecting. Don't have clue that we would continue with the payment or stop giving you the rest of payment cuz nobody assisting us regarding this. We believe that no customer care is there to attend these type of services.

    Cards details
    Prerna
    Card no. - [protected]
    Emai; - [protected]@gmail.com
    Ph - [protected]
    Jul 29, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Jun 27, 2017
    Updated by varun var
    We are getting Fraud calls after listing our complaint here. I request all other users. Don't list your no here and don't share all the info with the caller.
    Jun 27, 2017
    Updated by varun var
    please remove my no from this listing. i keep on getting fraud calls. I hope admin can see this
    Verified Support
    Jun 28, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    we have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

    -Bejoy
    HDFC Bank Customer Assistance
    Personal loan statement not recd.pl.send immediately which is required me for Balance sheet purpose
    Dear sir,

    i issue a credit card by your side
    but due to out of service area card not deliverd yet

    please deliver my Credit Card in Below Mention Address

    PLOT NO. C-65
    ROAD NO. 1C
    VKI AREA
    JAIPUR
    PIN-302013

    docket no. [protected] dt.16.06.2017

    plz intimate to blue dart caourier

    my bank updated address in out of service
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      G
      Geetam Shukla
      from Pune, Maharashtra
      Jun 26, 2017
      Resolved
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      Resolved

      Address: 201301
      Website: hdfc.com

      My salary account (In hdfc bank) was created in my first company jan 2013, so once i left the company in the months of jan 2015 and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me). It is showing - ve balance of -5454.
      I am not using this account from last 2 years niether do i have debit card for this account. Still every month it is deducting -700 resulting the whole account balance as -5454. Please suggest me what should i do regarding this issue. Please take necessary steps against the bank as it is totally a fraud from their end
      Jul 28, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 27, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your account details, charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Bejoy
      HDFC Bank Customer Assistance
      Dear Sir/Madam,
      My account number is [protected]. My email id is smit.[protected]@gmail.com and my contact no. has changed from [protected] to [protected]. Please provide me cheque book to my given address.

      Regards,
      Smita Thorat.
      [protected]
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        D
        Durgeish R Shrivastava
        from Pune, Maharashtra
        Jun 26, 2017
        Resolved
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        Resolved

        Address: 412307

        Dear sir/madam,

        I am a credit card holder of hdfc since last five years and i am paying payments whenever they are due. I understand that i am not able to clear my accounts, but in last five years i have paid thousands of rupees as penalty and even then i pay with penalties whatever amount it could be. But people sitting in mumbai office namely ms. Namrata and her supervisor mr. Jai prakash are harassing me for last three days even after informing them that i have paid it by the ch. No..., dated..., bank name... Amount... They asked me that why i have paid amount by cheque and not why other mode of payments. Many a times i receive threatening messages that your account is being sent to cibil and you will not be able to procure any loan, to avoid this pay your outstanding amount in this period only. I requested them they this month it is difficult for me to pay it online. I would request you to kindly give me the complete amount with discount or whatever consideration you can offer for to settle my account and closure of the credit card. My card no. Is [protected]. This has happened in the past also but not with these people but some other hdfc staff as they are highly arrogant and rude people.

        Durgesh shrivastava,
        [protected]
        Aug 5, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 29, 2017
        HDFC Bank Customer Care's response
        Dear Customer,
        We are looking into your query and will revert back in 3 working days. In the event if you wish have any further details / assistance, please feel free to write to us at [protected]@hdfcbank.com. The reference number for this interaction is [protected].
        -Manoj
        HDFC Bank Customer assistance
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          P
          prateek bhatnagar
          from Kota, Rajasthan
          Jun 25, 2017
          Resolved
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          Address: Sonbhadra, Uttar Pradesh, 324005

          Sub: For Not given Life Insurance policy of Loan Proctor Policy¬¬¬ Rs.60594/- from HDFC life Insurance.
          Sir,
          Regarding sanction of loan of Rs.120 lacs, taken from HDB financial services in favour of M/s Kanha INN address 11 laxman vihar kunhari kota (rajasthan) 324008, in this reference you have deducted Rs.60594/- against loan protection charges (Policy) for which No Policy has been issued from your side till date. This amount has been deducted by you and after other deduction like ECS charges Rs.115/-, HDFC Ergo Premium Rs.10958/- and processing fees Rs.137400/- thus total deduction was Rs.209067/- was made out of my above set loan amount.

          You are therefore kindly requested in case any policy issued kindly given to me as soon as possible.
          This may kindly treated as most urgent to this personal effect. Waited for your early and needful action.
          Details
          Anoop Kumar singhal Dob 15/08/1970
          Shalini Agarwal Dob 29/04/1972
          Hdfc Slic credit protect plus Rs 60594 deducted in the name of group Insurance
          Jul 28, 2017
          Complaint marked as Resolved 
          HDFC Life customer support has been notified about the posted complaint.
          Verified Support
          Jun 27, 2017
          HDFC Life Customer Care's response
          Hi, kindly provide your loan account no. for us to track your details. Alternatively, incase you do not wish to reveal your loan account no. here being a third party platform, you can email us to [protected]@hdfclife.com. Post receipt of your email, the concern raised by you will be checked and replied accordingly by us.
          Please tell me how to close my policy and what would be the amount I will get.
          Policy No. 12397244
          Name Vijay Raghav Tiwari

          Since I had become the member of the NPS, now I dont need this policy. Please close it and refund my money immediately. I had moved from Allahabad to Kolkata in 2015 itself.
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            R
            RAMADAS S
            from Chennai, Tamil Nadu
            Jun 25, 2017
            Resolved
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            Address: Theni, Tamil Nadu, 000776
            Website: www.hdfcbank.com

            Respected sir
            My name is ramadas, loan a/c no 48735151. From a madurai hdfc bank loan section a person call me. She asked to me whether you need a loan with 13.5 percent rate of interest, i accepted. Then she said that mr prabakaran would contacted me. On next day, mr prabakaran contacted me through a phone and he asked to me if anybody from madurai spoken to me about a loan. I explained him that they told me to get a loan with 13.5 percent rate of interest. They said that he could help me to get a loan with same interest. I accepted to get a loan with 13.5 % interest and also i accepted to repay the loan within 3 yrs. They also accepted and he got a signature from me in all documents. On 23.6.17, in my canarabank account loan sanction amount was credited. On 24.6.17, i called to a hdfc banks complaint section and told that a process fee was taken very highly in my loan amount. He or she asked to me whether executive explained or not. I replied him, didn't said about this to me. Then i asked detail about the rate of interest. After that, he said that a rate of interest is 14.75% and the loan amount should be repay within 5 yrs. If he explained all this before i couldn't accept to get this loan. So i request, as you said before, you should give me a loan with 13.5% interest and in a 3 yrs repay plan otherwise i request you to cancel this loan
            Thank you
            By ramadas msc, mphil, bed, ml.,
            Aug 5, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Jun 25, 2017
            Updated by RAMADAS S
            Respected sir
            My name is Ramadas, loan a/c no 48735151. From a Madurai HDFC bank loan section a person call me. She asked to me whether you need a loan with 13.5 percent rate of interest, I accepted. Then she said that Mr Prabakaran would contacted me. On next day, Mr Prabakaran contacted me through a phone and he asked to me if anybody from Madurai spoken to me about a loan. I explained him that they told me to get a loan with 13.5 percent rate of interest. They said that he could help me to get a loan with same interest. I accepted to get a loan with 13.5 % interest and also i accepted to repay the loan within 3 yrs. They also accepted and he got a signature from me in all documents. On 23.6.17, in my Canarabank account loan sanction amount was credited. On 24.6.17, I called to a HDFC banks complaint section and told that a process fee was taken very highly in my loan amount. He or She asked to me whether executive explained or not. I replied him, didn't said about this to me. Then I asked detail about the rate of interest. After that, he said that a rate of interest is 14.75% and the loan amount should be repay within 5 yrs. If he explained all this before I couldn't accept to get this loan. So i request, as you said before, you should give me a loan with 13.5% interest and in a 3 yrs repay plan otherwise I request you to cancel this loan
            Thank you
            By Ramadas Msc, MPhil, BEd, ML.,
            Verified Support
            Jun 29, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            We understand that our Sales Manager Mr. Mohamed Rafi J has contacted you and has addressed your queries and concerns. For any further clarification or assistance, please feel free to speak to Mr. Mohamed Rafi J at [protected].

            -Manoj
            HDFC Bank Customer assistance
            Hi, yesterday (24/06/2017), I have booked 2 movie tickets from Paytm. Money was deducted from my account but transaction was failed. I waited for half an hour after that Paytm shows your transaction has been failed, but money was deducted from my account.
            Ankur Talwar
            [protected]@gmail.com
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              M
              murugaiyan mariappan
              from Mannargudi, Tamil Nadu
              Jun 25, 2017
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              Address: 614001

              I am not a hdfc bank account holder. Wrong loans shows in my cibil report date:25/06/2017
              Dear sir/madam,

              I have found wrong loan details in my cibil. My control number is : 82, 36, 78, 968. Name :murugaiyan mariappan. Pan no : ajbpm1458l. Wrong details of loan are as follows :

              Member name :hdfc bank
              Account type : housing loan
              Account number :[protected]
              Ownership :joint
              Account details
              Credit limit -
              Rate of interest -
              Sanctioned amount :41, 22, 000
              Repayment tenure - 180 month
              Current balance 40, 53, 687
              Emi amount - 40, 833
              Cash limit -
              Payment frequency monthly
              Amount overdue
              Actual payment amount -

              Date opened/disbursed :[protected] date of last payment :[protected]
              Date reported and certified[protected]
              Payment start date[protected]
              Payment end date[protected]
              Payment history (Up to 36 months)
              Dd-mm-yyyy dd-mm-yyyy
              Kindly request you to please clear this wrong loan information from my cibil asap, i have face lots of problems to get loans. You can contact me on email: [protected]@gmail.com and mob : [protected]
              Thanking you
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                V
                Vikas330
                from Delhi, Delhi
                Jun 25, 2017
                Resolved
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                Resolved

                Address: 122001
                Website: Hdfc

                Hello,
                I have applied for loan with reference no. 48702912. And all the documents and verification has been done. Just now i got to know from care number that it's been rejected by the bank. Can anyone let me know what's the actual reason to decline it. If you don't want to give then why anyone from your bank has collected my documents, taken my time for verification despite i was in office still i came for verification but what's the outcome for it aa its been rejected and it hurts a lot also i'm not getting for address verification really, i have my account in hdfc bank since january 2013.
                But as per these scenarios now i come to know that it doesn't matter you are in need or not or you have account in hdfc.
                Let me know if anything can be done or it's just as it is.

                Thanks
                Vikas singh
                [protected]
                Jul 29, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 27, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                Please feel free to speak to our Sales Manager Mr. Dharmendra Sachan on [protected] for any query with regard to your loan application.

                -Manoj
                HDFC Bank Customer assistance
                Kindly update on the rupees 44, 000 /- consumer loan details on my credit card.

                If you have any thing related above mentioned consumer loan kindly provide the

                brief details of summary of the same.
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                  A
                  advokundan
                  from Padrauna, Uttar Pradesh
                  Jun 25, 2017
                  Resolved
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                  Address: Ballia, Uttar Pradesh, 273007
                  Website: HDFCBANK.COM

                  Hi,

                  I'm abhimanyu chaudhary, 2 year ago, i opened a salary account in hdfc with zero balance. And after 1year i resigned. Now they levied inr -4993.41rs from my account without any intimation. While at a/c opening time they said to me if three consecutive salaries not fall into a/c. My a/c services will be block now there is more than 10 months to non credition of salary in my a/c then why my a/c services not blocked /disable & service charge imposed unauthorised manner. I want no more relation with this bank in future in any manners.

                  When i queried them through mail, they are not giving proper response and they reply the mail with the content copy & paste from hdfc website. I mailed them 6 times but not replying with proper answer. All the times i got a same message (That to copied from hdfc website) from the customer service people. When i went in person they are asking me contact through mail. But while communicating in mail, there is no proper answer & also no proper response through phonebanking custmer care no.[protected]

                  But in they mail stated, the salary account will be converted to regular savings account without any intimation/notice. If so converted then we need to maintain minimum balance and since i was not intimated, i didn't maintain the minimum balance. Because i want to block this a/c due to resigination of my job as they (Bank staff) said to me if three consecutive salaries not fall into account my a/c services will be block automatically. Now what imposing charge by unauthorised manner they are trying to say that it was my blunder mistake to open account in their hdfc bank. So you will be bear.

                  If they intimated while converting, then i would have mainted the minimum balance or closed my account permanantly. They have systems and time to send around 10 emails/week regarding credit cards, loans, offers, mutual fund, etc. But i didn't ask/subscribe any email services like this except account statement why can't they send emails while converting along with or instead of these unwanted mails.

                  Finaly, it seems that they don't want to intimate the customers about such imp. Information (About their fraud tool) except their promo, offer, & such many more nonsense unwanted ads by hdfc hence so they can take money from our account as much they required and giving some improper reasons like amb charges etc. They want to earn money by cheating & using fraudulant manner & tools to lose their valuable customers.& so they also loose their credibility among people & banking market.
                  I'm also having account in 2 other bank, while comparing hdfc is a big cheater bank
                  Plz take action regard this... Thanking you
                  My account no:[protected] branch name : townhall ballia
                  Aug 5, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 27, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We are working on your concerns vide ref no:[protected] and will get back to you in 3 working days.

                  -Manoj
                  HDFC Bank Customer assistance
                  Jun 27, 2017
                  Updated by advokundan
                  I WANT CLOSE MY AFORESAID HDFC SALARY A/C NO [protected] WHICH IS MALICIOUSLY CONVERTED TO REGULAR ACCOUNT BY HDFC BANK BRANCH DUE TO NON CREDIT OF SALARY . I LEFT MY JOB SO I CANT CREDIT SALARY. PLZ HELP ME TO CLOSE MY A/C & AGAINST WRONG DUE CHARGE OF SERVICES. THANK YOU.
                  Verified Support
                  Jul 05, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Our official tried contacting you, however, was unable to reach you. Please contact Mr. Krishna Kumar Mishra on [protected] for assistance.

                  -Anay
                  HDFC Bank Customer Assistance
                  Hi,

                  i had been charge 3rd party cash txn inc st & ec inr 170.31 on 17th june 2017.
                  What is this transaction and why its been charge without my knowledge ...

                  Babita
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                    Y
                    yatendra meena
                    from Lucknow, Uttar Pradesh
                    Jun 25, 2017
                    Resolved
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                    Address: Bharatpur, Rajasthan, 321001
                    Website: Hdfc bank.com

                    श्रीमान जी मेरा, hdfc bank bharatpur rajasthan में बचत खाता ([protected]) है। जिसमे आए दिन ऑटो विभिन्न कटौतियां होती रहती है। जबकि वित्त मंत्रालय के अनुसार कटोटियों के लिए कई बार मना किया जा चुका है, फिर भी में उक्त अपने बचत खाते की कटौती से परेशान हूँ। जिसके सन्दर्भ में जानकारी के लिए बैक में भी गया लेकिन जवाब सन्तुष्टपूर्वक नही दिया गया, इसलिए आपसे निवेदन है कि इस मामले में उचित कार्यवाही करवाने की कृपा करें। साथ ही की गई कार्यवाही से मुझे अवगत करवाने की कृपा करें।
                    Jul 28, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 27, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,
                    We have taken up the matter with concerned team and the reference number for your query is[protected]. We will revert to you on your registered email id in 5 working days.
                    -Manoj
                    HDFC Bank Customer assistance
                    My credit card [protected]. I had deposited Re.15500/- on account of Bill payable by 23rd June 2017 on 20th June through my debit card of HDFC Bank. I have not received any sms reg receipt of amount in my credit card account. My mobile No. [protected].
                    Please send confirmation and SMS.
                    Virender Kumar Sharma
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                      R
                      rajesh kumar ji
                      from Dehra Dun, Uttarakhand
                      Jun 25, 2017
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                      Address: Jaipur, Rajasthan, 302020

                      मैने ने 25th april 2014 को home suraksha plus की insurace policy ले रखी है, जिसमें नौकरी छूट जाने या स्वेच्छा से छोड़ देने पर hdfc ergo, 3 months की home loan की emi देगा।और भी बहुत सारी सुविधाएं हैं, जैसे मेडिकल claim, किसी प्रकार आपदा आने पर सुरक्षा etc.

                      मैंने आजतक claim file नहीं किया था, वैसे चाहता तो मेडिकल claim ले सकता था।

                      अब जाकर मैंने job loss claim file किया है। claim number: c[protected]है।जब insurance करा कर पैसे लेने थे तो कंपनी ने कोई document नहीं मांगी, ना ही शर्त बतायी, और अब जब हमने claim file किया तो उसे बहुत सारे documents चाहिए।

                      उसमें से भी अधिकतर हमने दे दिए जैसे salary slip, aadhar card, release letter, electricity bill, cheque etc. अब hdfc ergo हमसे last working institute का joining letter मांग रहा है।सच्चाई यही है कि bokaro pace के director mr. Ds rajpoot ने joining के प्रथम दिन ही agreement paper हमसे sign करवा कर रख लिया था, और बोले कि ये मुम्बई से kuldeep tyagi sir का sign होकर आयेगा तब आपको, आपकी प्रति मिल जायेगी।जब 3 months के बाद भी मुझे मेरी प्रति नही मिली, तब मैंने अपना विरोध भी व्यक्त किया था, फिर जिसके बाद ds rajpoot ने कुछ दिनों में मेरी प्रति मिल जाने का आश्वासन दिया था। उस meeting में vijay srivastava sir भी उपस्थित थे।पर फिर कभी भी मेरी प्रति मुझे नही दी गई।

                      यह बात बताने पर hdfc ergo ने मुझे दूसरा विकल्प दिया। उसने कहा कि हम mail करते हैं आपके hr departmentको । अगर उन्होंने जबाब दिया तो claim, accept हो जायेगा। अब पिछले फरवरी माह के मेल का जबाब अब तक नहीं दिया जा रहा है bokaro pace द्वारा। hdfc ergo की नियत भी स्पष्ट है, वह चाहता है किसी भी तरह claim ना देना पड़े। वह कोई भी कोशिश नहीं कर रहा है mail का जबाब प्राप्त करने का। बस एक mail डाल कर बैठ गया चुपचाप।

                      इधर bokaro pace से लेकर paceiitian, mumbai तक के कर्मचारी झूठ बोलकर मामले को रफादफा करने मे लगे हुए है। kuldeep tyagi sir भी मामले को टाल रहे हैं, ds rajpoot, reply ही नहीं कर रहें हैं।

                      सवाल यह है, जो insurance, मैंने लिया, क्या वह मेरे institute के मर्जी से reimburse होगा? दूसरी बात: अगर insurance समय पर काम ही नहीं आया, तो फिर उसका क्या फायदा, पैसे किस बात के लिए? अगर hdfc ergo को joining letter चाहिए था तो उसी वक्त क्यों नहीं मांग लिया, जब insurance, issue कर रहा था। ये insurance के नाम पर ठगी के अलावा कुछ नहीं है।
                      HDFC ERGO General Insurance customer support has been notified about the posted complaint.
                      I have got car policy in 25 November .but confirm policy paper not receive.
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                        M
                        mayur.it
                        from Ahmedabad, Gujarat
                        Jun 24, 2017
                        Resolved
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                        Resolved

                        Unnecessary membership fees charged on my hdfc life time free credit card without informing me.

                        Address: Ahmedabad, Gujarat, 380015

                        Hi,

                        I have get a new HDFC Life Time Free Credit Card. But out my surprise Rs. 570/- charged on my credit card account without any kind confirmation/intimation to me as Membership fees. Now I am struggling with HDFC Customer Care to get it deactivated for this unwilling membership fees reversal.
                        I need a help to get this membership deactivated and do a reversal of membership fees.

                        My Complain was:
                        br...
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                        V
                        vapdkataria
                        from Noida, Uttar Pradesh
                        Jun 24, 2017
                        Resolved
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                        Address: Yamuna Nagar, Haryana, 135001
                        Website: hdfcbank

                        Hbl global — p. F. Details required.
                        Dear sir/madam,
                        Name - sandeep bist,
                        Grade - g4,
                        Appoinment letter no.- hbl/ap/in/13484.
                        Issued date: 30.10.04.
                        I was the employee of hbl global pvt. Ltd since 30th oct. 2004. Now i need my pf no. So that i can transfer that pf amt.in my current pf account. Please send my all pf deatil on bist. [protected]@gmail.com or call me on [protected]. Please do the needful asap.
                        Thanks,

                        Regards,
                        Sandeep bist,
                        26-b, rani bagh,
                        Ambala cantt-133001.
                        Jul 28, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 27, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,
                        Kindly write to exit.[protected]@hdfcbank.com with your contact details, branch location and supervisor details for further assistance
                        -Manoj
                        HDFC Bank Customer assistance
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                          D
                          Dhivya Radhakrishnan
                          from Coimbatore, Tamil Nadu
                          Jun 24, 2017
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka, 560029
                          Website: Consumer complaints

                          I deposited 44, 000 rupees in my salary account and they have deducted 172.50 Rupees, teller didn't convey me that charges will be there for depositing the money could you please state the reason for deduction.
                          Didn't expect this thing from HDFC Bank
                          Also there is no reference number for the same.
                          Expecting positive response from you

                          email- [protected]@gmail.com @gmail.com
                          Jul 25, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 24, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your account, charges and registered contact details to [protected]@hdfcbank.com with ref ID-FB[protected] in the subject line. Will assist you better.

                          -Bejoy
                          HDFC Bank Customer Assistance
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                            V
                            vinilkumar.pro
                            from Chennai, Tamil Nadu
                            Jun 24, 2017
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                            PayZapp Bank transfer checks only A/C number but not Name and IFSC code!

                            Address: Mumbai City, Maharashtra, 400013
                            Website: payzapp.biz.hdfcbank.com/HDFCPayZapp/Account/Login.aspx

                            Hello,

                            I have made a bank transfer from PayZapp to my ICICI Bank on 21 June 2017 for 5000/-. But I entered one digit wrong

                            (instead of[protected] I entered[protected] and I got a message that transaction has been failed. But PayZapp team

                            said that the amount went to some other person even though the IFSC code and the Name doesn't match. So PayZapp just

                            checks Account number...
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                            RAMADAS S
                            from Chennai, Tamil Nadu
                            Jun 24, 2017
                            Resolved
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                            Resolved

                            Address: Theni, Tamil Nadu, 606702

                            Respected sir
                            I got 6 lac personal loan from your bank yesterday. But your bank credited my account 5, 79, 251 only. I feel like it is too much of amount for loan processing.They didn't give details regarding such amount of processing fee and other like that. So I will be reluctant to get loan from your bank. Now I ask how to cancel a borrowed loan. Thank u by Ramadas
                            My phone no [protected]
                            Aug 4, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Jun 24, 2017
                            Updated by RAMADAS S
                            Respected sir
                            I got 6 lac personal loan from your bank yesterday. But your bank credited my account 5, 79, 251 only. I feel like it is too much of amount for loan processing.They didn't give details regarding such amount of processing fee and other like that. So I will be reluctant to get loan from your bank. Now I ask how to cancel a borrowed loan. Thank u by Ramadas
                            My phone no [protected]
                            Verified Support
                            Jun 27, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,
                            We regret that we are unable to find the account details basis the information provided in your post. We request you to write back to us with the following details on [protected]@hdfcbank.com from your registered e-mail ID to enable us to check and revert to you:
                            Loan Application Number
                            Complete Name of applicant on whose name Loan is disbursed
                            Date of birth (as provided in Loan Application form)
                            Correspondence address with Pin code ( as provided in Loan Application form)
                            Loan taken from HDFC Bank Ltd. OR Centurian Bank of Punjab Ltd.
                            Loan amount
                            EMI amount
                            Mode of payment (Electronic Clearing Service / post dated cheques / Standing Instructions)
                            Incase post dated cheques(Cheques numbers for last 3 Equated Monthly Installments ) debited from your bank account
                            Account number from which the Equated Monthly Installment is collected
                            Bank Name from which the EMI is collected
                            Date on which the EMI is collected
                            Vehicle Number(incase of Vehicle loan)
                            PAN Number
                            Contact Number
                            Kindly mention reference ID TTU[protected] in the subject line.
                            -Manoj
                            HDFC Bank Customer assistance
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                              A
                              Ashish1232208
                              from Noida, Uttar Pradesh
                              Jun 23, 2017
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                              Address: Bangalore, Karnataka, 560100
                              Website: www.hdfcbank.co.in

                              I am too much frustrated with your process of credit card application, it's been over 8 weeks since i have applied for the credit card. But you guys are having some or the other issue every now and then. Today i received an email that "you already have a hdfc credit card issued on your name so your current application is put on hold." fraud alert!!!
                              Now, when i don't have any credit card (Any bank/subsidiary) issued on my name so far and i get this email from you, i have no other choice than moving to police for help. I want you guys to furnish me the credit card number which is issued on my name or i will move to court for the reason that you guys have issued a credit card on my identity to someone else without my information. This is serious now.
                              And even your employees have created my bank account with hdfc with wrong date of birth (They interchanged the month and the date). Pathetic!!
                              HDFC Bank customer support has been notified about the posted complaint.
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                                V
                                Vibhash Singh
                                from Delhi, Delhi
                                Jun 23, 2017
                                Resolved
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                                Address: 122001

                                Hi, i have hdfc credit card which will expire on july 2017. I received so many calls from bank for renewal but i never confirm. I don't want to continue the card.
                                Already have another bank credit card.
                                Now i received hdfc credit renewal message.
                                "your hdfcbankcard has been renewed & converted, new card ending 3406 will reach you shortly. Pls change any debit instruction given to service providers on old card to new card."
                                I don't know how the hdfc credit department work. They issued or renewed old card with new one without my permission. Please let me know, how to stop receiving this.
                                Just simply say, i don't want the hdfc credit card.
                                Thanks,
                                Vibhash kumar singh.
                                Aug 1, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Jun 23, 2017
                                Updated by Vibhash Singh
                                I have HDFC bank account also but I stop using it. HDFC bank charging every month for not mantaining minimum balance on account from last year. They debited Rs1200/- from account on February 2016 without any notice. So I called the HDFC bank regarding this.they refunded the amount in March 2016 and said they will not debited again. But next month April 2016 again debited . When I called to customer care they said it'll charge as EOD.

                                But my question is how the HDFC bank charging without any notice????
                                So I decided to stop using the HDFC bank account and till now never logged in or deposit any amount in my account. But HDFC bank charging every month EOD in this account and send the message.
                                That's the main reason to not believe HDFC Credit card, now happen with Credit card.
                                Thanks
                                Vibhash Kumar Singh

                                Verified Support
                                Jun 25, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your account/card, issue details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  M
                                  Malay B Shah
                                  from Jamnagar, Gujarat
                                  Jun 23, 2017
                                  Resolved
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                                  Resolved

                                  Address: Ahmedabad, Gujarat, 380001
                                  Website: WWW.HDFCBANK.COM

                                  Dear all

                                  I have worked in hdfc bank from october-2011 to april - 2017.

                                  I have give the resign from my job and till time complete 02 months for the same but till time i have not received my reliving certificate cum noc as well as i have worked in hdfc bank as 05 years 07 months and as per rules i have a preferred for taking gratuity for the same. Till time i have not received my noc as well as gratuity. Kindly do the needful as well as arrange the pf withdrawals for the same.

                                  Emp code : adfc 46743
                                  Name : malay shah
                                  E mail : shah. [protected]@rocketmail.com / [protected]@gmail.com
                                  Jul 29, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 28, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Please write to pad.[protected]@hdfcbank.com or sagar.[protected]@hdfcbank.com for assistance.

                                  -Bejoy
                                  HDFC Bank Customer Assistance
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                                    V
                                    vineet111082
                                    from Pune, Maharashtra
                                    Jun 23, 2017
                                    Resolved
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                                    Resolved

                                    Address: Pune, Maharashtra, 412207

                                    I have taken a home loan from hdfc limited and they are charging the interest rate of 9.5% although existing rate is 8.5%, they are charging 5000+taxed to reduce the rate. What is the purpose of taking the floating rate option then if we have to pay the fees to reduce the interest rate. Request you to take it up with them. Even they are asking 500+taxes for list of document which none of the bank charge as i would like to transfer it to the different bank.
                                    Jul 31, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 28, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We request you to write to [protected]@hdfc.com for resolution of your query/complaint. Alternatively, please visit the link - https://www.hdfc.com/write-to-us/complaints?submode=HDB_WEBSITE for any Queries / Feedback / Complaints pertaining to HDFC LTD.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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