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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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B
babu335
from Bengaluru, Karnataka
Jul 12, 2017
Resolved
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Address: 560037
Website: leads.hdfcbank.com/applications/webforms/apply/HdfcBank_PlatinumCreditCard/CCSEM/Index.aspx?cards=&a

I got a call from one of hdfc credit card executive stating that there is pre approved hdfc credit card as i am working for xxxxx company. I said i don`t have any intrest in credit card as i already have 2 credit cards, she is insisting me to take the credit card. Also offering me that i will get american tourister bag.
She initially said while submitting documents i will be getting american tourister bag. When the other executive came to collect the documents he said that he is not aware of it, then i make a call to initial person she said i will be getting once credit card get approved.

Once i got the credit card i have asked delivery guy he said there is no such offers. When i call to the initial cheater lady ([protected]) she never picks my call...

I want to complain on hdfc credit card executive for making false promises to reach their target.
Aug 20, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 13, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, credit card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
Jul 13, 2017
Updated by babu335
@Bejoy/HDFC Bank Customer Care Team,

I have send all my details as requested and waiting for an update .

Let me know if any thing is required from me.

Thanks,
My name is Ganesh Dilip Narvane from. PUNE..
My complaint is :

173 rs hdfc bank deducted as 3RD PARTY CASH TXN INC ST
Dear sir,
One assist service was renewed to my credit card without my prior permission and charged 1799. Last year i had a same issue and got my sevice cancelled.
Please make them to refund my amount
Name-Dharmendra Kumar
Bank- HDFC
Accnt no- [protected]
Ifsc code- HDFC0001481
Mobile- [protected]
I have contacted HDFC bank customer care to inquire about Fixed deposit but she is shouting at me. I faced very poor response from that representative. She is a girl. Bad experience.
@Bejoy/HDFC Bank Customer Care Team,

I have send all my details as requested and waiting for an update .

Let me know if any thing is required from me.

Thanks,
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    M
    Mahezabin
    from Yavatmal, Maharashtra
    Jul 12, 2017
    Resolved
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    Resolved

    Address: 392001
    Website: Hdfc bank ltd

    I am an employee of hdfc bank bharuch branch gujarat. My employer number is m1139. Pl provide me the status of my provident fund. I am calling the call center and trying to contact the hr but they are not contactable or not giving proper reply ki pl provide the detail of my provident fund on urgent basis my pf number is m1139x.
    Pl provide the status of the same on urgent basis
    Aug 14, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 13, 2017
    HDFC Bank Customer Care's response
    Dear Customer,
    Please write to pad.[protected]@hdfcbank.com or sagar.[protected]@hdfcbank.com for assistance.
    -Anay
    HDFC Bank Assistance
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      A
      Avadhootpatil
      from Mumbai, Maharashtra
      Jul 12, 2017
      Resolved
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      Resolved

      Address: Mumbai City, Maharashtra, 400057
      Website: www.hdfcbank.com

      Hi,

      This is against my hdfc bank personal loan account no. 29001682. Emi for month of june was not deducted due to insufficient balance so it was paid to hdfc collection executive through receipt no.[protected] on 10th july 2017. After settlement again june emi was deducted by bank along with july emi on 12th of july 2017. I called to hdfc loan recovery person who coordinating to collect the june emi. The revert come from them that the person with whom you coordinating went on the leave for 1 month call after 1 month name was ashwini and number was [protected].

      I dont know why this type of discrepancy coming with a world's leading bank.

      I request you to please take necessary action on this.

      Thanks
      Avadhoot
      Jul 17, 2017
      Complaint marked as Resolved 
      got the refund today
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 13, 2017
      HDFC Bank Customer Care's response
      Dear Customer,
      We are looking into the issue and will respond to you with e-mail reference number[protected] within 2 working days.
      -Anay
      HDFC Bank Assistance
      Jul 17, 2017
      Updated by Avadhootpatil
      Still not receive any revert on the issue
      Jul 17, 2017
      Updated by Avadhootpatil
      being a premium customer if this is happening then what will happen to a normal customer as per the hdfc bank if i am a premium customer
      Verified Support
      Jul 20, 2017
      HDFC Bank Customer Care's response
      Dear Customer,
      Our official has made several attempts to contact you, however, these attempts were not successful. You may contact Ms. Indu Joshi on[protected] for further clarification.
      -Anay
      HDFC Bank Assistance
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        R
        Rajender Arcot
        from Hyderabad, Telangana
        Jul 12, 2017
        Resolved
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        Resolved

        Address: 500047
        Website: [email protected] , [email protected]

        I am a senior citizen wanted to take a policy with my 3 years old grand daughter an american citizen as nominee. The official asked the birth certificate and passport copy and also my daughters details, like job particulars and salary. I gave the salary as 60000 us dollars alonwith email id. The official instead of putting by grand daughter as nominee inserted my name as nominee and kept my daughter name as policy holder.

        Since my daughter is an nri the official as given details in the application her local address and instead of nri he mentioned as resident indian. He had mentioned the bank name correctly as fifty third bank but salary, he mentioned as rs.2, 40, 000 per annum instead of 60, 000 us dollars as given by me.

        Further the mobile number was given as [protected] which neither mine nor my daughter. He has taken photocopy of my credit card no.[protected] and debited an amount of rs.24998/-

        The only authenticated data given was by daughters email. Id. Had he given any other email id like mobile number (Some others), i could have been in dark. Since with the fraudulent mobile number they manipulated to received welcome call, but because of deficiency the authorities at head office asked some clarification from my daughter through email. Then only the fraud came to light.

        Than i asked the official to cancel my application form. They informed that since the application is in may daughters name, she should give reply for cancellation. My daughter has sent reply with a remainder through mail.
        The official told it will take 2 to 3 days. But more than10 days no reply has come from local office. But the head office are asking my daughter who is an nri, that their medical team will contact her with the details of the appointment in 48 hours which is not possible

        Alll the documents details of my daughter and grand daughter required by the hdfclife official was given from my what'sup.

        Client id[protected] mail id of my daughter ar. [protected]@gmail.com

        I request the authorities to cancel above application and refund the amount.

        Yours sincerely

        Ac rajender
        Aug 23, 2017
        Complaint marked as Resolved 
        HDFC Life customer support has been notified about the posted complaint.
        Verified Support
        Jul 13, 2017
        HDFC Life Customer Care's response
        Hi, we request you to write your concern to [protected]@hdfclife.com from the registered email ID or submit a letter to the nearest HDFC Life branch. Thanks - HDFC Life
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          K
          karu456
          from Bengaluru, Karnataka
          Jul 12, 2017
          Resolved
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          Address: 560027

          I applied for a hdfc insta loan through my credit card over net banking on friday 9th june-2017 for which i didn't get the credit on same day.
          So i called hdfc customer care on saturday 10th of june to enquire about the same, one of hdfc lady executive spoke to me and said that due to mismatch of cust id my loan is still not processed i will be getting the dd in 7 working days.
          So i told her i was in some emergency i was expecting the credit same day, so she told she will be taking the new request and the old one will get cancelled automatically (No where she informed me processing fee will be charged for old one also) for which i said ok.
          Moreover she also told me to take up one health policy which is mandatory if the loan request need to be processed for which i clearly refused.

          On 12th june both the loans has been processed and i have got the credit for both the loans, when i called customer care they are saying they can take the request to cancel one of the loan but they will not be able to reverse the processing fee.

          When hdfc executive has misguided and mislead-ed why i should take the debit of processing fee.
          Aug 18, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Jul 12, 2017
          Updated by karu456
          i have sent so many mails and made so many calls to HDFC.but they are telling they will not be able reverse the processing fee
          Verified Support
          Jul 13, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your complete concern, card/loan details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Bejoy
          HDFC Bank Customer Assistance
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            O
            oyasawes
            from Mumbai, Maharashtra
            Jul 12, 2017
            Resolved
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            Resolved

            Address: 560024

            Hi,

            This is sandeep my credit card number ends with 9327 and am not happy with the service that you provide the customers.

            I have tried calling credit card team for 3times and all my attempts are waste, your people say that my card is not eligible for emi.

            If it is not eligible for emi there is no point o[censored]sing your card.

            Its completely useless. So please provide me the information how to clear my total amount and get rid for your credit card asap.

            Regards,
            Sandeep kumar
            Aug 23, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 13, 2017
            HDFC Bank Customer Care's response
            Dear Mr.Kumar, we note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card, registered mobile number and e-mail id, to enable us to do the needful. You may write to us at: [protected]@hdfcbank.com and we shall assist you.The reference number for this interaction is 6127389.

            Bejoy,
            HDFC Bank Customer Assistance
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              A
              aristobarani
              Jul 12, 2017
              Resolved
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              Resolved

              Address: Chennai, Tamil Nadu, 600073
              Website: www.hdfc.com

              My home loan A/C no –[protected], Project - Meha homes, Gowriwakkam, Chennai. I got my pre - approval as on Nov’2016, and still waiting for loan sanction. After several follow up in different level with different staff of HDFC, now I am reached here. I was there in Chennai(I am working in Saudi) in June’17 (whole month), for my property registration as committed by HDFC staff. But end up with disappointment by HDFC, every time very simple and confident answer “ all work done, in next few days you can have registration” just false commitment.

              Simply they wasted my one month time, now I am back to Saudi. Still the same story every day I am listing. Expecting swift action towards the approval.
              Jul 24, 2017
              Complaint marked as Resolved 
              Loan sanctioned.
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 13, 2017
              HDFC Bank Customer Care's response
              Dear Aristobarani,

              We assure you that our team is looking into your concerns & will get back on the same.

              Regards,
              Team HDFC Home Loans
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                G
                gadapasrinivas
                from Lakshettipet, Telangana
                Jul 12, 2017
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                Address: 505301

                Sir, One Assistant is assigned for my hdfc account number [protected] in the name of Gadapa srinivas R/o of sircilla . but I don't want One Assistant and previously I complaint through mobile to custmer care and he told me that I am deactivating your One Assistant . but now it is not deactivated. now its premium amount is Rs 1299 is ready to debit in my account. please deactivate one assistant as early as possible. thanking you sir.

                by
                Gadapa Srinivas
                HDFC A/C [protected]
                Mobile : [protected]
                Sicilla
                HDFC Bank customer support has been notified about the posted complaint.
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                  M
                  Mangesh Deodhar
                  from Mumbai, Maharashtra
                  Jul 12, 2017
                  Resolved
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                  Resolved

                  Address: Mumbai City, Maharashtra, 400051

                  On 9/5/2017 i have open my account on bandra east branch. On same day i have sign the form for opening demat ac. I wanted open demat ac for applying cdsl and au financial ipo. Till date the dmat ac is not open nor i have received any well come kit. I feel because of delay in process opportunity loss by me. Other bank giving be better service. So wish to close the account now.
                  Aug 13, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 13, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your complete concern, account details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Bejoy
                  HDFC Bank Customer Assistance
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                    S
                    Somayajulu Cherukuri
                    from Hyderabad, Telangana
                    Jul 12, 2017
                    Resolved
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                    Resolved

                    Address: 500009

                    I have a credit card with last ending numbers 4283. Soon after i got up in the morning i found a sms of otp generated @11.32 pm valid till 11.42. I did not initiate any transaction by any means with my credit card. I checked up at around 6am from hdfc credit card backend by phone. Luckily no transaction happened. Why at all an otp was generated needs to be investigated and alert me.

                    With regards
                    Csjr somayajulu
                    Rmn [protected]
                    Credit card xxxx xxxx xxxx 4283
                    Aug 13, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 13, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,
                    we have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected]

                    -Anay
                    HDFC Bank Assistance
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                      P
                      Prajyesh Yadav
                      from Kanpur, Uttar Pradesh
                      Jul 11, 2017
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                      Address: Ambala, Haryana, 133001

                      I have received multiple calls from [protected], [protected], [protected] they have offer me in the behalf of hdfc for a lame insurance policy they have told me that they are from hdfc also given no of hdfc kol for personal assistance [protected] mr shoma they have told me lil emi around 577 and hidden benefits for life te free credit card and amount will be adjusted on 25 th month. Next day 11000/- was deducted from my account. This scam includes hdfc officials who is providing our name card no and also authorised contact no. I need my refund and stop that unessasery hdfc ergo i never authorised them to deduct 11000/- how can they. I need my refund hdfc persons has scamed me and lost my trust. I have been with hdfc from the bigenning of my career but now i think i need to think another options.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        V
                        vedkore
                        from Chandigarh, Chandigarh
                        Jul 11, 2017
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi

                        Hello sir, i am ved and i regulary receiving the call from
                        [protected] mr. Nitan and mr. Rohit sharma and his personal mob. No. Is [protected] and this person introduce himself from hdfc bank. He told me about interest free loan against future generali ltd insurace company policy plan. He is telling me he is senior manager of hdfc life insurance/loan dept. He told me about and convinced me fully on it.

                        By several follow up with these people they convinced me to get 10 times of loan of insurance value at 0% interest for ten years. Ie-if i will paid 50000 then hdfc will give rs 500000 for 10 years with 0% interest and benefit of insurance policy will go to hdfc bank.
                        Please tell me now what do. And how i solve this matter.
                        Aug 14, 2017
                        Complaint marked as Resolved 
                        HDFC Life customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 13, 2017
                        HDFC Life Customer Care's response
                        Hi, we request you to write your concern to [protected]@hdfclife.com from the registered email ID or submit a letter to the nearest HDFC Life branch. Thanks - HDFC Life
                        My policy number 16180625 hdfclife Sampooran premium paid in September 2016 recipt not received
                        Rukmani Krishnan
                        HDFC Life Customer Care's response, Jul 18, 2017
                        Hi, please note that the premium receipt can be downloaded via online mode from your My Account portal. As per our records, you are already registered on the My Account portal. Incase you face any issue in downloading the receipt, kindly let us know about it. Please visit our website to access the My Account portal www.hdfclife.com.
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                          R
                          ramricha
                          from Roorkee, Uttarakhand
                          Jul 11, 2017
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                          Address: Bareilly, Uttar Pradesh, 243122

                          My name is pulkit sharma i was previous employee of hbl globel pvt ltd.
                          My employee code is p03639, bareilly (U. P)
                          Please send me the p. F a/c no. And p. F statement on this email id (Pulkit. [protected]@gmail.com) or ([protected]@rediffmail.com)
                          Location bareilly (U. P)
                          Designation-executive
                          Employee code-p03639

                          Kindly accept the request.

                          Regards
                          Pulkit sharma
                          HDFC Bank customer support has been notified about the posted complaint.
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                            rajkishore.tyagi
                            from Mumbai, Maharashtra
                            Jul 11, 2017
                            Resolved
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                            Resolved

                            Address: Ghaziabad, Uttar Pradesh, 201010

                            I have maintaining a saving bank account no [protected] at hdfc bank rdc, ghaziabad (Up). On 11 jul 2017 i have received a sms regarding deduction of inr 7126/- towards micr cts. It is not understood on what account the amount was deducted. This is for your kind information that i may please be communicated on priority to avoid any legal complicacy. Please let me know the details for which amount was deducted.
                            Aug 21, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 13, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We are looking into the issue and will respond to you with e-mail reference number[protected] within 3 working days.

                            Bejoy
                            HDFC Bank Customer Assistance
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                              J
                              Jyoshri
                              from Dahod, Gujarat
                              Jul 11, 2017
                              Resolved
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                              Resolved

                              Address: 380015
                              Website: www.hdfc.com

                              The payment for reliance infocom worth amount 1807 was paid without my knowledge on 11-07-17 at 2.08 pm. I called the phone banking team to stop the payment immediately but the request was not attended and they said that the complaint can be taken once the payment is successful. We shall not stop the transaction.

                              It is a fraudulent transaction but the bank is not ready to help.
                              Aug 18, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 13, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your complete concern, transaction details, account/card details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                O
                                Oku
                                from Gobardanga, West Bengal
                                Jul 11, 2017
                                Resolved
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                                Resolved

                                Address: Kamrup Metropolitan, Assam, 784001
                                Website: www.hdfcbank.com

                                Dear sir/madam,
                                With due respect i want to give a comlaint against the emplyee from hdfc bank assam guwahati khanapara branch, his name is siful haque, i am a very old customer to the hdfc bank, i have already took byke loans, car loans which alredy got closed, also i took two personal loans which i do payment till date, but when i was in service the payment got deducted from my salary account, but now i am servicless, so that the payment i give through collection agent, now a days i am financially in critical situation due to i am not in service, hence i am makinh the payement anyway, and very minimum amount left in my loans. I will preclosed that two loans by next month or the next month. So that give me the time which i mentioned above, and the emplyee from guwahati siful haque and ranjit pandit from tezpur assam, they mishaved me very badly today, and they did not try to listen anything the problem of a customer, i am feeling very bad for it. Please take the needful action against them so that i will be a good customer for hdfc bank in future.

                                Thanks
                                Regards,
                                Pratim goswami
                                Tezpur assam
                                Ph.[protected]
                                Jul 11, 2017
                                Complaint marked as Resolved 
                                Complain against Mr.Siful haque, hdfc bank khanapara branch. Guwahati, Assam.He did not try to listen anything and behaved like a bus driver.I am very disappoint for it.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Jul 11, 2017
                                Updated by Oku
                                Hence I am making the payment any way
                                Verified Support
                                Jul 13, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your complete concern, loan details, employee details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  Y
                                  Yatendra Jain
                                  from Delhi, Delhi
                                  Jul 11, 2017
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                                  Address: 110092

                                  Hi team, my credit card no-[protected]. June month bill generated. There are mentioned many finance charge and service tax. Sir i have some financial problem. That's why delay payment. Please reversal charge. I will pay bill diffently asap. Today i called your customers department. He is not attending call. Sir what type service there are. I am requesting you please reversal charge.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    S
                                    suku_mca
                                    from Bengaluru, Karnataka
                                    Jul 11, 2017
                                    Resolved
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                                    Resolved

                                    Address: Thiruvananthapuram, Kerala, 695681
                                    Website: RP Techsoft International Pvt Ltd

                                    Hi,

                                    Hdfc bank is cheating customer by giving bad service. I am working in a it company in trivandrum and every month my salary will be credited in my personal account (Not salary account). I got a good an offer with more than 42% in some other company and i resigned my job but my hod advised not to resign and assured me for the same hike.

                                    But after 2 months nothing was happened and he advised me to take my own decision and agreed for the same date as my date of resignation. So i informed to hr thru email.

                                    But she didn't accept it and asked me to work again 2 months for serving notice period and put my salary on hold in bank account even though i have used some amount from my salary..

                                    So in this case how a bank can accept a hr request to hold one's personal account.

                                    I checked with bank branch manager, he also told the bank hold any one's amount with out any information without any reason.

                                    Is it ethics of a bank!???
                                    Aug 25, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 13, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your complete concern, account details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
                                    Jul 19, 2017
                                    Updated by suku_mca
                                    Hi,

                                    Still the issue is pending and no resolution provided still.
                                    ### all bank eating hard earned money from their customers.
                                    #### as worse as it can get. They deducted 690 from my account without any intimation and the reason they give is that they send mail prior to deduction.

                                    Is it my mistake that out of the 1000 #### spam mails that they send i did not read this?.
                                    After reading this kind of comments all should avoid to bank with HDFC...!
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                                      Manoj Kakade
                                      from Delhi, Delhi
                                      Jul 11, 2017
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                                      Address: Solapur, Maharashtra, 413401
                                      Website: www.consumercomplaints.in/new_complaint

                                      Hdfc bank — cancell membeship of one assist & refund my money mob [protected]
                                      Cancel my credit card your are looting
                                      1 review
                                      Ma manoj kakade on jul 11, 2017 mark as resolved

                                      Dear sir,

                                      Respected sir, /madam

                                      Subject: cancel one assist & refund my money (Credit card)

                                      I don't get any call or access to activate this one assist membership.. But they are automatically debited my hdfc credit card account rs ₹1299 without my knowledge. I am already call to one assist customer care service.. Regarding that my cancellation of one assist membership.. And immediately refund my debit amount.₹1299. My card no ending 2145.

                                      Thanking you
                                      Manoj ramling kakade
                                      [protected]
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Jul 11, 2017
                                      Updated by Manoj Kakade
                                      CREDIT CARD CANCELL BEFORE POSTING
                                      how is it possible

                                      CREDIT CARD NOT ACTIVATING & YOU DEBIT AMT 1399/-

                                      I AM NOT HAPPY ??????????????????????????????

                                      Subject: Cancel One Assist & refund my money (credit card)

                                      I don't get any call or access to activate this one assist Membership.. But they are automatically debited my HDFC credit card account RS ₹1299 without my knowledge. I am already call to one assist customer care service.. regarding that my cancellation of one assist Membership..And immediately Refund my debit amount.₹1299. MY CARD NO ENDING 2145.
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                                        M
                                        Manoj Kakade
                                        from Delhi, Delhi
                                        Jul 11, 2017
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                                        Address: Solapur, Maharashtra, 413401
                                        Website: www.consumercomplaints.in

                                        Dear sir,

                                        Respected sir, /madam

                                        Subject: cancel one assist & refund my money (Credit card)

                                        I don't get any call or access to activate this one assist membership.. But they are automatically debited my hdfc credit card account rs ₹1299 without my knowledge. I am already call to one assist customer care service.. Regarding that my cancellation of one assist membership.. And immediately refund my debit amount.₹1299. My card no ending 2145.

                                        Thanking you
                                        Manoj ramling kakade
                                        [protected]
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Jul 12, 2017
                                        Updated by Manoj Kakade
                                        HDFC Bank — Cancell membership of one assist & refund my money mob [protected]

                                        2 Reviews
                                        Ma Manoj Kakade on Jul 11, 2017 Mark as Resolved

                                        Dear sir,

                                        Respected sir, /madam

                                        Subject: cancel one assist & refund my money (Credit card)

                                        I don't get any call or access to activate this one assist membership.. But they are automatically debited my hdfc credit card account rs ₹1299 without my knowledge. I am already call to one assist customer care service.. Regarding that my cancellation of one assist membership.. And immediately refund my debit amount.₹1299. My card no ending 2145.

                                        Thanking you
                                        Manoj ramling kakade
                                        [protected]


                                        Complaint Status
                                        Jul 12, 2017
                                        Updated by Manoj Kakade
                                        give my complaints status
                                        Dear Manoj,

                                        Greetings from OneAssist...!

                                        We deeply regret for the inconvenience caused to you.

                                        As per your request, we have cancelled your plan vide service request No. 2145678.

                                        The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

                                        Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                                        Regards,

                                        Deepali

                                        Team OneAssist
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