HDFC Bank Complaints & Reviews

Hi team,

I have paid toll charges 173 rs manually as i was not in fastag lane on 19th jan 2020 16:22 at khalapur toll plaza mumbai pune express way.

After that when i reached talegaon toll plaza again they deducted the 173 rs from fastag account. I showed them the receipt also but still they deducted.

So please refund the charges which was deducted from fastag account.

I have shared the receipt, rc copy and below is the deduction sms from hdfc to email id of fastag 'fastag. [protected]@insolutionglobal.com'

"dear customer, your fastag a/c has been debited for rs. 173 for transaction by vehicle mh# at toll talegaon toll plaza on[protected]t17:52:26. Balance amount in the a/c is rs. 281 - hdfc bank ltd.

Please refund the money asap. There is no response on this. I have raised this on fastag portal and sent email also but no luck. This is very pathetic service by hdfc bank. Fastag portal also is very rediculous.

Cancellation of One Assist Membership,
I am SANDEEP KUMAR.M, HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 4069 without my concern on date:30/01/2020. I am not interested about this service and I need to clear huge amount of credit card bill already. So I don't want this membership any more. Please I request you to cancel the membership and refund this debited amount of Rs.1899/- as soon as possible.

On 11/feb/2020, hdfc fastag charged me an adjustment entry of 150/- wrongly for my car ts15eq3113. When i check my transactions list, there is no reference of this adjustment entry in report generated in hdfc fastag portal for my car.

I expect refund of the deducted amount or information on why 150/- was deducted with transaction reference.

As i do not have transaction reference, i cannot attach image of the transaction.

Today, 11.02.2020, rs 177 had deducted from my hdfc account. When i checked the deduction the detail is showing there as "3rd party cash txn inc gst". I am not aware about this deduction? Why the account has been deducted on such an amount without informing to the customer? It is really unsafe to keep funds in account.

On 28/11/19, i have swiped my card in KLM airways Delhi airport for extra baggage (Rs.7150) and extra weight (Rs.7150). total Rs.15020.
The transaction was successful and amount has been debited from my account successfully.
Next on 01/12/19, i have not swiped my card anywhere and i have not used my card. But suddenly i received two messages saying that amount Rs.7510 was debited twice. so total Rs.15020 was debited from my account without any authorization.
I have contacted HDFC customer care for last 2 months, but no proper response and i tried mailing them.
Receiving only acknowledge mail and there is no action taken from their end to refund my amount and there is no proper root cause for the issue is found.

Dear Cocern,

I am very sorry to inform you two staff of hdfc life fraud me name harish singh bisht and Prashant singh employee of HDFC life branch durga city centre haldwani-263139.They had taken rs-3000/- cash from me against home loan process on october-2019 along with documents.Till date they are not sanction any loan and not returns by document and rs-3000/-.They are not responding our call also.Kindly punished such type employees who spoiled name of your organization/bank.

Thanking You,

Your truly,

Harish Singh Bisht,

[protected], [protected]

Hi,

Today (11/02/2020), rs 177 had deducted from my hdfc account number [protected]. When i checked the deduction why its happening than this detail is showing there — "hdfc bank — 3rd party cash txn inc gst - 070220 mir[protected]". I don't know about this deduction? Why this deduction happen without my knowledge how would they can do?

Thanks

I purchased realme 3pro for 10999 inr at realme store by my hdfc card on 07 oct 2019..
Offer was 10% discount using hdfc debit card.
Transaction order number was[protected]. It was stated to be recently within 90 days but i dont see that in my account..
Kindly clarify about this..
It has been more than 90 days..

Hoping to get this issue resolved..

I was frustrated with the experience using hdfc fastag, eventhough my fastag had more than 500 it was always blacklisted and everytime i ask them, it is due to non-usage which is false because i use it very frequently.
Finally decided to close and get fastag from some other bank, raised a request to close. Found out that they closed my account as blacklisted. Now i am not able to get another fastag. Tried to call customer service for more than a month and they are not reachable. Need resolution immediately.

Dear sir
This is in reference to the loan on mobile i have received defective product and also complained the company but not been resolved so I would like to request charge back
Please find the attached loan statement and also the image of the screen
I would like you to request to raise a issue on my behalf as I will not be paying further emi till the issue is resolved

I hv been receiving continuous calls from an individual from hdfc collection dep and he wants me to contact my friend who is or was an hdfc loan or cc holder. I don't hv any link to that and this rep is contacting me as my friend has defaulted. Is it legal to harass me? What action can be taken? How did hdfc get my number? Number I am receiving the calls is [protected]. Please advice

Received a call from HDFC life stating that I have taken a policy in 2013, for which I paid Rs. 50000 premium but haven't paid the next premiums so it has been terminated. I was wondering they have complete personal details like DOB, address and making such fake calls .

I again received a call from number [protected], stating that i purchased this policy in 2012 and policy has come for termination as I have paid only one premium...

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 3976 without my concern on date: 07/02/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-
Name :- dilip gahalot
Mobile no. :- [protected]
Credit card number ending :- 3976

I bought iphone 11 128 gb from ivenus store (Authorized dealer) on 6th october 2019. I am entitled to a cashback of 6000 inr within 140 days.
I have not received the same till date, i. E 10th feb 2020.
I checked in the cards section - net banking for the cashback and it is still not there.
I paid 69, 900 upfront and am entitled to a cashback which is yet not received. Please help

Hi
This is vamsi
I'm using hdfc cc since 14-15months earlier is use to pay dues on time and if at all any late payments happens i use to pay full amount at a time within 2days
As i'm suffering from medical problem i lost my job and i'm taking treatment for that as i was unable to pay my bills i use to get calls collection agents use to call me and i make sure that i attends the call and asks them for time and tries to explain my situation but never ignored them at that time a person named siddeshwar amrutham and his mobile number:[protected] use to call me and use to talk rashly but i ignored as it was my mistake but he use to call me informes me that he is going to my home and not even wait for my reply and cut the call i use to call him several times after that but he ignores my calls and after a week again he called me and told me that i can settle ur amount for 40000 rs and for that u need to pay 5000 rs intially to bank and after reflection of payment i'll call u we will make sure issue to be sorted out. On his words i payed 5000 sent him screen shot he was okay with that and after he is not even lifting my calls after 15days he called me back and telling that i'll try i can't guarantee u about payment and proceed legally while i was talking to him in between he is scolding me and he is very rude on me and he is stating that i will come to your home and we will see there... This guy promised me that if i make payment he i'll calls me back and cnf the amount for settlement and he is scolding in our local language telugu and dropping my calls i'll see ur
I will come to ur home and he is threatening me...
I[censored] want i have every call recording... I can prove...
Please consider my request...

I make minimum balance due on my credit card thru, net banking in regular & on or before due date. For last two months i made he payments but bank against debited the minimum balance thru' auto pay even after a massage "please avoid if paid" to registered mobile. I have not applied or instructed hdfc for auto payment of credit card dues. Credit card also charges finance fees, igst without any reason. I try to give a complain to customer care over phone. The reply always, i dont here you (Veru much intetional). The local bank official at khandagiri branch, bhubaneswar also not interested to resolve my problem.

Hi,

My concern is regarding refund not reflecting in my bank account.
I placed an order on amazon on 09/02/2020 but cancelled it later for which i was suppose to be refunded as i had already paid for the order. The next day, i recieved a message from hdfc bank stating "ur transaction on hdfc bank debit/atm card ending * for rs. 2699.00 has been credited/reversed by amazon on[protected]:05:14:53".
I request you to look into the matter urgently and do the needful.

Thanks.

I had purchased an iphone 11 using the hdfc cashback offer on 03/11/2019 from my hdfc debit card. The offer stated that within 90 days the cashback will be credited in the bank account but it has been more than that and still i have not received the cashback. I am attaching necessary details

Txn id - [protected]
Tvr - [protected]
Email address - [protected]@gmail.com
Ph - [protected]

I have applied for hdfc bank fastag on 222/01/2020 and remitted rs.500/- by online payment. I have recived an email message stating that your fastag has been issued successfully. My application ref. Number. Hfr01423864 till date i have not received the fastag. I am unable to contact them by email nor toll free no. Since both are faulty. Such a poor service from hdfc bank never expected.

I have settled my hdfc credit card in 2014. Now i opened a new account with hdfc and they have put a hold on my account. I spoke to collections team and recovery they don't see any outstanding for me. And nobody is able to get the hold removed from my account.
I am really pissed off and u want to file an fir against hdfc bank as inspite of paying my account is on hold.
I need a resolution for this issue.