[Resolved] HDFC Bank — hdfc fastag charged adjustment entry of 150 wrongly

sudhibe

Address:

Flat-503, A-Block, Divine Homes, Friends Colony, Chandanagar, Hyderabad, Andhra Pradesh, 500050

On 11/feb/2020, hdfc fastag charged me an adjustment entry of 150/- wrongly for my car ts15eq3113. When i check my transactions list, there is no reference of this adjustment entry in report generated in hdfc fastag portal for my car.

I expect refund of the deducted amount or information on why 150/- was deducted with transaction reference.

As i do not have transaction reference, i cannot attach image of the transaction.

Was this information helpful?

No (0)

Yes (0)

Mar 14, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

Related HDFC Bank reviews

View all 32731 HDFC Bank Reviews

Comments

adesh1970

Dear customer mandate reference no: HDFC[protected] issued HDFCLTD with value Rs.11498.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch.

Maruti Dutta

During airtel payment using net banking, an amount of 506 was deducted but payment was unsuccessful, afterwards again i did the payment of 506 and was successful, but i didn't receive the payment which was unsuccessful till date. Payment was done on 30th January 2020.

Sukhpal Grewal

I'm apply HDFC fastag 12/1/20 but not receive, no any response by customer care executive who responsible my botheration and loss.

Sukhpal Grewal's reply, Feb 4, 2020

My HDFC fastag application number HFR01358489
Vehicle no PB 10fu 0320