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HDFC Bank Complaints & Reviews

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Updated: Jun 7, 2026
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S
Santosh Kuchi
Feb 8, 2020
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money deducted from account but not dispensed by atm machine

Address: Gwalior, Madhya Pradesh, 091

I went for withdrawal of cash at bank of india atm, railway station, gwalior, mp. I entered the amount of rs. 5000.00 after completing the formalities of the atm. The process of counting the amount was in process in the atm meanwhile there was power cut in the atm and when it was restored after about 15 -20 minutes my money was not dispensed but deducted from my account....
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Ramanocha
from Noida, Uttar Pradesh
Feb 8, 2020
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Respected madam/sir,

I am getting threaten on my door step from hdfc employee suman jaiswal. I made his complaint last year as well, and in between as well. I guess hdfc has nothing to do with the life of people. They need their money and can go to any level.

Suman jaiswal came to my place on 7th feb, 2020 and said "jisko bulana bula le, main nahi darta. Monday ko police complaint leke aunga sharafat se sign kardiyo". Wow this is hdfc "the so called reputed bank". I told this guy so many times, we don't even have food to eat. I sold my jewlery and with that i got my last month grocery, milk, and medicine with that. You people are so shameless and insensitive. I am not running anywhere, attending your threatening calls.

This guy suman jaiswal has threatened me if i will not pay him, he will go to my locality people, relatives and tell about all this. Talking to third party is illegal. What do you want that i commit suicide as suman jaiswal is destroying my mental peace.

I have 5 yeard old grandson, he got so afraid of such threats that he was admitted in the hospital.
Who is responsible. Have patience i am not running anywhere. I don;t have money to pay, kill me and take money.

Your executive suman jaiswal is purposefully spoiling my name in front of my neighbors. Sit on the stairs and screem loud. Yesterday without my permission, that too when i was alone at home, he took pictures, and my video. He said "humein bank mein, aur police station me ye deni hoti hai:. Kick this person out from the company. After this i will lodge a complaint against your bank, this guy in women cell, nhrc, and twitter.

Sumjan jaiswal - [protected]

You people are doing all illegal things.

My number : [protected]
Email: [protected]@rediffmail.com

I need a call back on this, adn action against suman jaiswal
HDFC Bank customer support has been notified about the posted complaint.
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    M
    Manibaweja
    Feb 10, 2020
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    Address: 9888877646, 140109

    Sir, i have bought two iphones one on 9october that is iphone 11, other on 14 october that is iphone 11 pro and i haven’t received any of the promised cash back ..
    kindly help me getting my money as soon as possible
    Contact details [protected]
    [protected]@gmail.com
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      R
      Rxnjith
      Feb 7, 2020
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      Address: Chennai, Tamil Nadu

      I have made an online payment of application fee for rs 11000 as on february 2, 2020 using my hdfc debit card. The same got processed successfully as on same day (And it was an otp-based debit), than after this transaction an auto-debit by hdfc bank has been made stating 'mctf 16/01' for the whole / same amt. Of rs 11000 (For which i am totally unaware for which purpose, it has been deducted from my savings a/c)'.

      I confirmed from original beneficiary about the same, but they said only 16/01/2019 is charge is applicable to them. Rest they are also unaware of 18/01/2019 deduction of rs 11000/- which has no reference no. As stated in my bank a/c statement.
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        Report
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        Address: Gopalpur ,cuttack, Cuttack, Odisha, 753011

        Dear concern

        My immediate supervisor mr. Shakti ranjan swaim (Asm) auto loans odisha is forcing me to resign and harrasshing me by not giving petrol bills, no system and already issued me a termination letter which is not issued by hr. I was working as sales manager auto loans cuttack. One of his colleagues mr. Satyasis mohanty is also entangled with this and mr. Naba mullick is also entangled with this even mr. Rakesh jain is also entangled with this. They have forced me to take hdfc bank car insurance when buying my own car last year in the delivery if car time the showroom manager yltold me that mr. Shakti has told that if i will not take hdfc insurance then i can not take delivery of vehicle then my brother asked him where is the rule if someone is not taking hdfc car insurance then his vehicle will not be delivered though his loan has already been approved through normal process not hr loan. From the very after that day without any valid reason he started harassed me in many ways and dismapped my all channels and harassed me in either or way. He has spoiled my career
        Kindly look into the matter and do the needful.

        Emp id-u1602
        Sales manager
        Auto loans
        Cuttack.
        HDFC Bank customer support has been notified about the posted complaint.
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          R
          Rajiv_mtp
          Feb 7, 2020
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          Address: Tirupur, Tamil Nadu, 641302

          My self rajiv kumar residing in tirupur, tamilnadu using various hdfc services including banking, home loan, personal loan, jumbo loan and have both savings and current account.

          Based on local aristo branch employees request and guidance i had booked hdfc fastag through online on 27th nov 2019.

          I got sms on 30th nov 2019 stating that the order is confirmed and i will get the tag within 4 days. But even after 66 days now 7th feb 2020 i havent recieved my tag and ending up stading in big q in tolls.

          I even contacted my local branch and there is no proper response. They asked me to contact toll free number and no one picks the call in that. Also the branch employee says it is normal that tag delivery is getting delayed by 1 month and u might get anytime in future. What a iresponsible answer they give to customers.

          There is no proper tracking in hdfc websites. I was really shocked by the way hdfc handled fastag implementation. Which is completly a negative remark for such a fantastic banker in records.

          Kindly do the needful deliver my tag else return the money so that i shall proceed other options to get.

          My customer id:[protected]
          Wallet id: [protected]

          Regards
          Rajiv
          [protected]
          HDFC Bank customer support has been notified about the posted complaint.
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            R
            Rambabu Pandit
            Feb 7, 2020
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            Address: Uchhti biraul darbhanga, Darbhanga, Bihar

            I am ram babu pandit. From my account 1383 something money debited my account without any information. I am requested to you sir my money credited hurry up pls... And inform that what is the reason of dedused money. Without any information money is debited is prove that hdfc is not believable bank. I requested to you. Pls my complain will be solved fast.
            HDFC Bank customer support has been notified about the posted complaint.
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              anuj128
              Feb 7, 2020
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              Address: Mumbai City, Maharashtra, 400050

              I have bought an item through myntra app through bhim upi and they have processed the refund and the bank hasn't validated the refund yet thus it is not reflected in my account.
              Amount - rs. - 1295.00 - bank reference number is[protected]

              This is what they quoted me when i complained-

              "dear anuj,
              I understand your concern regarding the refund of nike men grey flip-flops.

              The refund has been successfully processed into bhim upi on 12 dec, 2019 and the amount should have reflected in your account by 12 dec, 2019.

              I request you to get in touch with your bank support team with the following reference number/s and request them to validate the refund transaction/s. The contact details of the bank support team will be printed on the flip side of the debit/credit card issued.

              Amount - rs. - 1295.00 - bank reference number is[protected]

              Some nationalized banks may take more time than normal to credit the amount. If your bank support team is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed' with them. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund."
              HDFC Bank customer support has been notified about the posted complaint.
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                anuj128
                Feb 7, 2020
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                Address: Mumbai City, Maharashtra, 400050

                I have bought an item through myntra app through bhim upi and they have processed the refund and the bank hasn't validated the refund yet thus it is not reflected in my account. I have tried resolving it with them and they have generated this reference number which is connected with the refund amount.
                Amount - rs. - 1295.00 - bank reference number is[protected]
                They have quoted me this -
                Dear anuj,
                I understand your concern regarding the refund of nike men grey flip-flops.

                The refund has been successfully processed into bhim upi on 12 dec, 2019 and the amount should have reflected in your account by 12 dec, 2019.

                I request you to get in touch with your bank support team with the following reference number/s and request them to validate the refund transaction/s. The contact details of the bank support team will be printed on the flip side of the debit/credit card issued.

                Amount - rs. - 1295.00 - bank reference number is[protected]
                Some nationalized banks may take more time than normal to credit the amount. If your bank support team is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed' with them. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  SmGg
                  Feb 7, 2020
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                  Address: New Mandi, Muzaffarnagar, Uttar Pradesh, 251001

                  I have a hdfc fasttag for which i paid 500 rs/-, i received the fastag and after about a month i started receiving methods on money getting dueducted from my fastag account. Upon checking with customer care, they told that wrong fastag has been delivered by mistake. They asked me to write an email with all walletid/customerid/registered vehicle number and mobile number details to fastag. [protected]@insolutionsglobal.com to get it closed and for dispatching a new one.

                  I have not received any response till date, now the customer care says they can only close it over call but there systems are down so they cannot close it. I have lost an amount of rs 1600 in this process. I want my money back and a new correct fastag.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    G
                    gargmona
                    Feb 7, 2020
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                    The bank has put an unnecessary hold of 50778.15 rs on my salary account. Please remove the hold.
                    And i am not able to do any transaction from this account. Also my amount has been debited as well. I have to take care of medical treatment of my mother in law but since there is a hold on my account which is not linked to any loan or other type of service... I am not able to manage my household expenses. Also i am not able to do any transaction with it. I have been following up from bank since a month but no solution.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      G
                      Gopi Perumalla
                      Feb 7, 2020
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                      Resolved

                      Dear team,

                      I mr. Perumalla govindayya one of the your hfdc credit card customer.

                      On feb 10th i received one sms from hfdcbk i. E "your hdfc bank giftcard iii y card ending with xxxx2887 has been reloaded wiht inr 10000 on 10-feb-2020 (06.01) pm" without my any request and moreover this is not my present credit card number..

                      And yesterday night one more message received from hdfcbk like " thanks for using hdfc bank visa gift card iii y card xxxx2287 for inr 10000 at shaja e services on 6-feb-20 (7.02 pm) card bal inr : -0, not you? Call[protected].

                      This not related my credit card transaction.. Hence i request u pls check and clarify the same immediately.

                      Regards
                      Govindayya
                      [protected]
                      Mar 13, 2020
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 11, 2020
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We are unable to investigate this further since you have provided only 9 digits of your mobile number. Kindly email us with your issue again at Grievance.[protected]@hdfcbank.com and share with us your complete 10 digit mobile number at which you have received the SMS. Also, share with us the complete texts of the SMS received by you.

                      -Zubin
                      HDFC Bank Customer Assistance
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                        D
                        dinesharedost
                        Feb 7, 2020
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                        Address: GREAT MOUNT RESORT BY COCO LAGOON ,VAZHAI KUMBHU NAGOOR PIR, Coimbatore, Tamil Nadu, 642103

                        I got a massage today morning stating that rs.999.00
                        Got debited from my hdfc credit card at amazon1258399
                        . I did not made any such transaction from my card, ita a fraud and i need my money back, how any one can make transaction from my card without my knowledge. Its a fraud and you guys should attend it immoderately.
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                          Y
                          Yogesh jamwal
                          Feb 7, 2020
                          Resolved
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                          Resolved

                          Address: Village bhanala po and tehsil shahpur distt kangra himachal pradesh, 176206

                          I had purchased a mi tv using hdfc cashback offer on 25/10/2019 on flipkart site. It was 10% cash back by using hdfc debit card + 5% by using hdfc smart buy.
                          My debit card number is [protected]. My transction reference number is [protected].
                          The offer stated that within 90 days cashback will be credited in my bank account.
                          Earlier i had made a complain on this platform on 25th jan2020, then bank confirm that cashback for the eligible transaction will be credited by the end of jan 2020.
                          But till date date i had received only 5% cashback on your payzapp app. Did not received remaining 10% cashback in any form.
                          Mar 13, 2020
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 11, 2020
                          HDFC Bank Customer Care's response
                          Dear Customer,


                          We would like to inform you that the cashback of Rs.899.95/- has been credited to your PayZapp wallet on 31-Jan-2020 towards SmartBuy 5% cashback Oct’19. For any further assistance required with regards to your query, you may email us at [protected]@payzapp.in or call us at[protected]Toll-Free) to enable us to assist you further.



                          -Nadia

                          HDFC Bank Customer Assistance
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                            J
                            Jitendra2020
                            Feb 6, 2020
                            Resolved
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                            Resolved

                            Address: Mithakali Six road Navrangpura Ahmedabad., 380009

                            Hello, i have my account balance 566.06 is on hold and reason showing revenue hold through gefu. What is this deduction.

                            I already visited my branch mithakali six road navrangpura ahmedabad

                            But they don, t have enough knowledge. I contacted in branch with vishal and maulik bhavshar. But getting resolved my issue.

                            Ifsc: hdfc0000006
                            Account *7921
                            Mar 8, 2020
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 06, 2020
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                            -Anay
                            HDFC Bank Customer Assistance
                            HDFC Fraud karti hai vo sabka mab charge ke name pe paise kat leti hai.

                            AMB CHRG INCL GST FOR JAN2020-MIR[protected]

                            ye last 6 month se parsen kar rahe hai .puchne koi bhi bank employye thik thik jabab nahi deta.
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                              H
                              hemanth ramaka
                              Feb 6, 2020
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                              Resolved

                              Address: 505467

                              The hdfc bank has put a hold on my funds of rupees 2100 as mi revenue hold through gefu, ac number is
                              Account number: 5010*13*
                              Ifsc: hdfc0004170
                              Branch: husnabad
                              The customer service is not able to give any info on this.
                              I contacted my home branch and phone banker also
                              They were not given any solution for that how can i get my money back in my account i could not maintained monthly balance but now i able to maintain balance but when i will get back then i will maintain

                              Please help me on this
                              Mar 8, 2020
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 06, 2020
                              HDFC Bank Customer Care's response
                              Dear Customer,


                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.



                              -Manoj

                              HDFC Bank Customer Assistance
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                                K
                                kalai arasan2020
                                Feb 6, 2020
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                                Resolved

                                Address: chennai, Chennai, Tamil Nadu, 602026

                                I have recently raised my concern loan support team an customer support team 2 ticket for this concern over phone but still my problem is not resolved.

                                My loan account no : 92893946
                                Total amount - 108099
                                EMI Amount -2418

                                First of all i would like to say I am interested to receiving this amount after long delay of more than 45 days and conveyed this message loan service center "Dont Disburse the Amount".Suddenly i have received this amount 99896 from HDFC NEFT payment.I have raised ticket for waiver the insurance amount to customer care center at the same time i have cancelled the loan after 2 days repay the whole amount 103782 with Sr.No. [protected] date of[protected].After 7 days loan insurance amount has waiver and credited to my account and my First EMI date of[protected] has been deducted after that 3 consecutive EMI i did't pay.Recently they were deducted the EMI amount from my account date of[protected].If you require Insurance amount 4099 but i have repay more than that 2 EMI Auto debit amount is 4836.Kindly arrange close my loan account no 92893946 and refund the amount 832 rupees to my account.
                                Mar 14, 2020
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 07, 2020
                                HDFC Bank Customer Care's response
                                Dear Customer,


                                We regret to assist you further in the absence of the credit card details. We request you to share the following details on https://bit.ly/2Lzhyn3 and kindly mention reference number TT[protected] along with the requested details for us to help you with the solution.. 1. Name as mentioned in the card account, 2. Contact number as updated in the card account 3. Registered e-mail address. 4. First and last four digits of your card number.



                                -Zubin

                                HDFC Bank Customer Assistance
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                                  C
                                  Cynthia Partheeban
                                  Feb 6, 2020
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                                  Resolved

                                  Address: 61,Mettu Street, St.thomas Mount, Chennai, Tamil Nadu, 600016

                                  Harassment call from hdfc
                                  I have been receiving continuous solicitation calls from callers stating either they are calling from hdfc bank or on behalf of hdfc bank. Each time i request to speak to the manager, i have been spoken to rudely and un parliamentary language. Following are the numbers i am receving calls from, please remember these are the number which i was able to save on my mobile :

                                  [protected]
                                  [protected]
                                  [protected]
                                  Mar 8, 2020
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 06, 2020
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with caller details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Mu fastag sticker damegd pls new fastag sticker give me
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                                    Punya Murthy
                                    Feb 6, 2020
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                                    Resolved

                                    Address: Lotus view apts, 500049

                                    The hdfc bank has put a hold on my funds of rupees 10.60 as mi revenue hold through gefu,

                                    The customer service is not able to give any info on this.
                                    First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
                                    Mar 11, 2020
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 06, 2020
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the necessary details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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                                      @Ngeal456
                                      Feb 6, 2020
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                                      unknown transaction happened many times

                                      Address: RR ISPAT URLA, 492001

                                      Hi hdfc team,

                                      I had purchced an item from amazon on emi which was supposed to be no cost emi, i understant that the interest on emi was reduced by amazon from the device price. But now in my e statement i could see that i have been charged with two components namely mer emi int nbr and finance charges. According to me it should have been only a single charge rather than two things.
                                      Please clarify!
                                      23/12/2019...
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