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HDFC Bank Complaints & Reviews

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Updated: Apr 15, 2026
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HDFC Bank reviews & complaints page 477

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D
debkumarkar
from Mumbai, Maharashtra
Feb 12, 2020
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Address: BWSSB OFFICE, CAUVERY BHAVAN, 9TH FLOOR, TATA CONSULTING ENGINEERS LTD., K.G.ROAG, BANGALORE 560009, 560009

To,
The customer service team,
Hdfc bank, credit card division
Kindly note that my previous hdfc credit card no [protected] was lapsed in the month
Of may 2019. During may 2019 i have used previous hdfc prirority pass against card
No [protected] for lounge access costing rs 1885+gst. After the month of may
2019 my old hdfc card [protected] expired.
Since i was transferred to bangalore on 21st february 2019 from gandhinagar, gujarat to
Bangalore so new hdfc card 430570xxxxxx2943 returned undelivered &
Returned to hdfc only.
Till now i have not received new hdfc credit card 430570xxxxxx2943.
Now, hdfc card department harassing me continuously over phone, letter asking an hefty amount of
Rs 16576.
Enclosed letter from lawyer of hdfc and copy of my previous card asking me to pay rs 16576.11.
This charge is against a lounge access cost of rs 1885 occurred in the month of may 2019. Even
Hdfc downgrade my cibil score too. Since i have did not have new hdfc card, so i am not able to
Pay rs 1885 + gst in june 2019.
Why should i pay rs 16576.11 in place of rs 1885+gst without my fault.
It was communicated to hdfc so many times but nothing happen.

Now i need your help.

Regards,

Deb kumar kar
Email: [protected]@gmail.com
Mobile: [protected]
Mar 19, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2020
HDFC Bank Customer Care's response
Dear Customer,

We request you to contact our Debt Management officers at[protected] with regard to your credit card outstanding or for any further clarification.

-Nadia
HDFC Bank Customer Assistance
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    Amit Fichadiya
    Feb 12, 2020
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    Address: Rajkot, Gujarat, 360001

    Some bank employees are very rudely behavior with customer when card was despatched without verification and hdfc bank employees behavior is very rudely they say you do anything anywhere I don't care do complaint please i hope give me such a good response bank employees SM name is Parth
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      H
      Hgujar
      Feb 12, 2020
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      Address: Flat No 302, Riddhi Enclave, Narayan Park Society. Near Novino , Makarpura Road , Makarpura, Vadidara, Vadodara, Gujarat, 390014

      Cancellation of one assist membership
      I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 0057 without my concern on date:10.02.2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

      Oneassist relationship number :
      Name :- hansraj manohar gujar
      Mobile no. :- [protected]
      Credit card number ending :- 0057
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        Shihabu deen
        from Mumbai, Maharashtra
        Feb 12, 2020
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        Address: 641008

        Respected sir,
        My account balance is rs.2932 on feb 3 and the ecs cheque amount rs.2874 but the cheque is returned by bank side

        Again my account balance is rs. 2932 on feb 4 and the ecs amount is rs.2874 but returned by the bank side

        And now my account balance is rs. 3232 on feb 6 and the ecs amount is rs.2874 and also returned by the bank side

        What's wrong with the bank side.. Kindly solve this issue and now finance side asking rs.972 extra for the cheque bounce who is responsible for this..

        Here i attached my bank statement and complaint letter given to bank..

        There is no action taken by the bank also
        Mar 14, 2020
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Feb 12, 2020
        HDFC Bank Customer Care's response
        Dear Customer,

        We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

        -Nadia
        HDFC Bank Customer Assistance
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          L
          Lalit Mohan Kar
          Feb 12, 2020
          Resolved
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          Resolved

          eaw decchg 02-02-20 cardend 1045 030220-mir2003989983451

          Hdfc bank — eaw - amount deducted


          Amount 29.5 is getting deducted with the description eaw dec chg (Atm withdrawal charges) on dated 11.02.2020 eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from atm other than hdfc. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide...
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          45 found this helpful
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          M
          Mani Kumar Alluri
          Feb 12, 2020
          Resolved
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          Resolved

          Address: 500034

          The hdfc bank has put a hold on my funds of rupees 511 as "mi revenue hold through gefu" on 11 feb 2020,

          I need clarification about negative money in my account.

          Account details:
          Account no: [protected]
          Ifsc : hdfc0001554
          Branch: sri nagar colony, hyderabad.

          The customer service is not able to give any info on this.
          First of all it's hard to reach customer service because it takes a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
          Mar 14, 2020
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 12, 2020
          HDFC Bank Customer Care's response
          Dear Customer,

          We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days.

          -Nadia
          HDFC Bank Customer Assistance
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            M
            Mukesh Sreerama
            Feb 12, 2020
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            Address: Hyderabad, Telangana, 500037

            Actually in my account money has been hold
            By hdfc bank I don't know the reason so please kindly release my money to withdrawal this is a humble request to u help me fast regarding that I'm requesting you please help me fast I'm in some problems please understand i
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              S
              seemaakhter
              Feb 11, 2020
              Resolved
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              experience letter

              Address: Site No 42 & 44, SD Cplx, Prabhava, Garvebhavipallya, Hosur Main Rd, Bengaluru, Karnataka 560068, 560068

              Dear sir/madam,
              I am seema akhter, worked in atlas documentary facilitators company pvt. Ltd, (Hdfc bank) as a phone banker from 01/02/2013 till date 10/04/2016 my employee code is adfc56280, and branch is phone banking bangalore -1163, bommanahalli branch, while i am grateful for the opportunities the company has given to me, because of my personal problem, i decided to leave the company, but i did not get my experience letter,...
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              M
              Meet Rathod
              Feb 11, 2020
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              Address: Pune, Pune, Maharashtra, 411015

              Hi team,

              I have paid toll charges 173 rs manually as i was not in fastag lane on 19th jan 2020 16:22 at khalapur toll plaza mumbai pune express way.

              After that when i reached talegaon toll plaza again they deducted the 173 rs from fastag account. I showed them the receipt also but still they deducted.

              So please refund the charges which was deducted from fastag account.

              I have shared the receipt, rc copy and below is the deduction sms from hdfc to email id of fastag 'fastag. [protected]@insolutionglobal.com'

              "dear customer, your fastag a/c has been debited for rs. 173 for transaction by vehicle mh# at toll talegaon toll plaza on[protected]t17:52:26. Balance amount in the a/c is rs. 281 - hdfc bank ltd.

              Please refund the money asap. There is no response on this. I have raised this on fastag portal and sent email also but no luck. This is very pathetic service by hdfc bank. Fastag portal also is very rediculous.
              Mar 14, 2020
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 12, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

              -Anay
              HDFC Bank Customer Assistance
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                S
                sanlinkin
                Feb 13, 2020
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                Address: #1, K.R.S Road METAGALLI, Mysore-570016, Mysore, Karnataka, 570016

                Cancellation of One Assist Membership,
                I am SANDEEP KUMAR.M, HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 4069 without my concern on date:30/01/2020. I am not interested about this service and I need to clear huge amount of credit card bill already. So I don't want this membership any more. Please I request you to cancel the membership and refund this debited amount of Rs.1899/- as soon as possible.
                HDFC Bank customer support has been notified about the posted complaint.
                Feb 13, 2020
                Updated by sanlinkin
                ONE ASSIST RELATIONSHIP NUMBER: 6194015
                NAME: SANDEEP KUMAR.M
                HDFC CREDIT CARD NUMBER: 4069
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                  S
                  sudhibe
                  Feb 11, 2020
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                  Resolved

                  Address: Flat-503, A-Block, Divine Homes, Friends Colony, Chandanagar, Hyderabad, Andhra Pradesh, 500050

                  On 11/feb/2020, hdfc fastag charged me an adjustment entry of 150/- wrongly for my car ts15eq3113. When i check my transactions list, there is no reference of this adjustment entry in report generated in hdfc fastag portal for my car.

                  I expect refund of the deducted amount or information on why 150/- was deducted with transaction reference.

                  As i do not have transaction reference, i cannot attach image of the transaction.
                  Mar 14, 2020
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 11, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                  -Anay
                  HDFC Bank Customer Assistance
                  Dear customer mandate reference no: HDFC[protected] issued HDFCLTD with value Rs.11498.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch.
                  During airtel payment using net banking, an amount of 506 was deducted but payment was unsuccessful, afterwards again i did the payment of 506 and was successful, but i didn't receive the payment which was unsuccessful till date. Payment was done on 30th January 2020.
                  I'm apply HDFC fastag 12/1/20 but not receive, no any response by customer care executive who responsible my botheration and loss.
                  Sukhpal Grewal's reply, Feb 4, 2020
                  My HDFC fastag application number HFR01358489
                  Vehicle no PB 10fu 0320
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                    S
                    Silambarasan simbu
                    from Erode, Tamil Nadu
                    Feb 11, 2020
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                    Address: Perandapalli, 635109

                    Today, 11.02.2020, rs 177 had deducted from my hdfc account. When i checked the deduction the detail is showing there as "3rd party cash txn inc gst". I am not aware about this deduction? Why the account has been deducted on such an amount without informing to the customer? It is really unsafe to keep funds in account.
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                      Pradeep Kumar Logandurai
                      Feb 11, 2020
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                      Address: W.31 2J/6, Gandhi nagar, L F Road, Cumbum, 625516

                      On 28/11/19, i have swiped my card in KLM airways Delhi airport for extra baggage (Rs.7150) and extra weight (Rs.7150). total Rs.15020.
                      The transaction was successful and amount has been debited from my account successfully.
                      Next on 01/12/19, i have not swiped my card anywhere and i have not used my card. But suddenly i received two messages saying that amount Rs.7510 was debited twice. so total Rs.15020 was debited from my account without any authorization.
                      I have contacted HDFC customer care for last 2 months, but no proper response and i tried mailing them.
                      Receiving only acknowledge mail and there is no action taken from their end to refund my amount and there is no proper root cause for the issue is found.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        shri balaji roofing systems
                        Feb 11, 2020
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                        Address: 00 KAPIL COMPLEX, PILIKHOTHIHALDWANI, Nainital, Uttarakhand, 263139

                        Dear Cocern,

                        I am very sorry to inform you two staff of hdfc life fraud me name harish singh bisht and Prashant singh employee of HDFC life branch durga city centre haldwani-263139.They had taken rs-3000/- cash from me against home loan process on october-2019 along with documents.Till date they are not sanction any loan and not returns by document and rs-3000/-.They are not responding our call also.Kindly punished such type employees who spoiled name of your organization/bank.

                        Thanking You,

                        Your truly,

                        Harish Singh Bisht,

                        [protected], [protected]
                        HDFC Life customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 19, 2020
                        HDFC Life Customer Care's response
                        Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.
                        Feb 19, 2020
                        Updated by shri balaji roofing systems
                        issue not resolve
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                          D
                          Dheeraj k sharma
                          Feb 11, 2020
                          Resolved
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                          Resolved

                          Address: New sanganer Jaipur Rajasthan, Jaipur, Rajasthan, 302019

                          Hi,

                          Today (11/02/2020), rs 177 had deducted from my hdfc account number [protected]. When i checked the deduction why its happening than this detail is showing there — "hdfc bank — 3rd party cash txn inc gst - 070220 mir[protected]". I don't know about this deduction? Why this deduction happen without my knowledge how would they can do?

                          Thanks
                          Mar 14, 2020
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 11, 2020
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details along with the details of the charges. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                          -Anay
                          HDFC Bank Customer Assistance
                          I am not received debit card card Emi cash back 1300
                          I'm your HDFC card holder.Mr barendra nath giri card ending-9065.I will pay 1899/- for one assist membership.
                          so I request to cancel the one assist membership & refund my money.

                          Regards
                          Barendra nath giri
                          Every month why nagetive my balance why give me return my money
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                            B
                            Bharatsharma666655
                            Feb 11, 2020
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                            Resolved

                            I purchased realme 3pro for 10999 inr at realme store by my hdfc card on 07 oct 2019..
                            Offer was 10% discount using hdfc debit card.
                            Transaction order number was[protected]. It was stated to be recently within 90 days but i dont see that in my account..
                            Kindly clarify about this..
                            It has been more than 90 days..

                            Hoping to get this issue resolved..
                            Feb 14, 2020
                            Complaint marked as Resolved 
                            Thank you for helping me...i got the cashback points today
                            HDFC Bank customer support has been notified about the posted complaint.
                            Feb 11, 2020
                            Updated by Bharatsharma666655
                            Customer ID:[protected]
                            Contact no:- [protected]
                            Verified Support
                            Feb 11, 2020
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
                            TID : 41199955

                            Getback on : naina.[protected]@gmail.com
                            I didn't register in anywhere for the Loans calls I am getting a lot of calls from HDFC Bank. I had informed a lot of time to the callers. But again and again, I am facing the problem. its really irritating
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                              A
                              AravindBoss
                              Feb 10, 2020
                              Resolved
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                              Resolved

                              I was frustrated with the experience using hdfc fastag, eventhough my fastag had more than 500 it was always blacklisted and everytime i ask them, it is due to non-usage which is false because i use it very frequently.
                              Finally decided to close and get fastag from some other bank, raised a request to close. Found out that they closed my account as blacklisted. Now i am not able to get another fastag. Tried to call customer service for more than a month and they are not reachable. Need resolution immediately.
                              Mar 13, 2020
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 11, 2020
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                              -Anay
                              HDFC Bank Customer Assistance
                              As you said. I mailed to given mail Id. Yet there is no response
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                                S
                                shafiq khan
                                from Pune, Maharashtra
                                Feb 10, 2020
                                May 10, 2024
                                This thread was updated on May 10, 2024
                                Resolved
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                                Resolved

                                Dear sir
                                This is in reference to the loan on mobile i have received defective product and also complained the company but not been resolved so I would like to request charge back
                                Please find the attached loan statement and also the image of the screen
                                I would like you to request to raise a issue on my behalf as I will not be paying further emi till the issue is resolved
                                Mar 19, 2020
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 13, 2020
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
                                Not been resolve
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                                  S
                                  Stephen_srm
                                  Feb 10, 2020
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                                  Resolved

                                  I hv been receiving continuous calls from an individual from hdfc collection dep and he wants me to contact my friend who is or was an hdfc loan or cc holder. I don't hv any link to that and this rep is contacting me as my friend has defaulted. Is it legal to harass me? What action can be taken? How did hdfc get my number? Number I am receiving the calls is [protected]. Please advice
                                  Mar 14, 2020
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 11, 2020
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    Received a call from HDFC life stating that I have taken a policy in 2013, for which I paid Rs. 50000 premium but haven't paid the next premiums so it has been terminated. I was wondering they have complete personal details like DOB, address and making such fake calls .

                                    I again received a call from number [protected], stating that i purchased this policy in 2012 and policy has come for termination as I have paid only one premium...
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