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HDFC Bank Complaints & Reviews

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Updated: Jun 7, 2026
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HDFC Bank reviews & complaints page 472

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S
Shiv Raghav
Feb 24, 2020
Resolved
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not received dd after completion of 10 days

Address: Flate No-25 D block D4, sector 82 noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi team,

I have booked loan account number-[protected], but i have not received still dd, i called to customer care but they are using abusing language instead of help.

Kindly resolved the issue instantly, because i have to pay intrest from loan booking date which already expired 10 days,

Who will bear the cost of such days and if you are not able to resolved the issue, kindly cancel loan...
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ramana12345
Feb 24, 2020
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Hi, i got a call from hdfc agent to apply for a hdfc credit card. I have applied credit card and i have received the card with the limit of 48000.

I have made transacation 48000. I thought this is normal credit card like other banks. But it is automatically converted to emi with out information.
I didn't get a call from bank. Without permission it is converted to emi.
Who will pay emi amount bank has to pay emi amount.
This is not fair with out informing to customer amount has been converted to emi. I didn't get any message also for this emi conversion. Please look into it please do the needful.

[protected]
[protected]@gmail.com
Mar 27, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2020
HDFC Bank Customer Care's response
Dear Customer,

We wish to inform you that as per the product feature, •All transactions of ₹10, 000 and above will be auto converted to EasyEMI for 9 months (Processing Fee of ₹99 + GST and ROI of 1.67% per month will be levied). Please visit the following link for further clarification. http://bit.ly/2HRM87d

-Nadia
HDFC Bank Customer Assistance
Google pay ke dwara ek payment ki thi joh glt ho gyi h mere vastav nahi ka tha aur glti se hdfc se ho gya jo ki amount 400 hai aur uska utr no.Your a/c no. XXXXXXXX0998 is debited for Rs. 400.00 on[protected]:42:01 (UPI Ref no[protected]. Ye amount mujhe cancel karwani thi agar aap isse wapis kr sake toh aapki ati mehrbani hogi dhnyawad
Why my amount 150 rs detected I want reason and refund my amount
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    danishahmeddx
    Feb 24, 2020
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    Address: VILLAGE GHISSUPURA POST OFFICE DHANPURA HARIDWAR, Haridwar, Uttarakhand, 249404

    In 2018 my salaried account opened but in some condition i could not convert my other salary account to this hdfc account and now my balance is in negative and im not in any condition to pay that negative balance. I already lost 1k in hdfc bank when i didnt know about all maintenance balance thing. Pls let me know how to close this negative balance account?
    Apr 1, 2020
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Feb 24, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Bejoy
    HDFC Customer Assistance
    Payment done by bank but your site not received
    202.12rs
    Date:-27/11/2019 12:00:00
    Credits card :-4477********1396
    My car-DL8CV2511 was passing through Rohod toll plaza on 18 February, 2020 at 17:09:31. But the amount was deducted twice 60+60 in just two seconds at 17:09:33.Please look into the matter and refund the amount 60 as soon as possible.
    The Bank has charged me Rs 1000+ for Depository charges and other on Demat account which isn't used by me. Please take the needful action or let me know what needs to be done from my side. Reference Number as provided by the bank and I attached all screenshot

    Looking forward to cooperation from HDFC Bank and team
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      Whenever we use this online redemption process, everything works ok till you place order.. I. E. You select the product, add it to cart, click on cart, you see the item then you click on the checkbox for terms and condition for redemption and click on "proceed to redeem"... Here another box displays asking confirmation for placing order. It has two options. And ideally your order is confirmed after clicking on "ok".. But nothing happens on...
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      vilastile
      Feb 24, 2020
      Resolved
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      Address: 04 mittal park appt near rto nashik, Nashik, Maharashtra, 422004

      Dear sir/mam,
      I am from nashik is holding car loan account :43639553 and my cid ; 41075281.
      Now already a period of more than 3years i have repaid emi's regularly.
      Also i proudly wanted to mention that i am customer of hdfc for consecutive third car. Keeping a good record. Only noe 2 to 3 emi have bounced by only a fractional time of hours due to salary late deposited.
      My request is plse consider overall period record. And please waive those foreclosure charges that has been asked at bodhalenagar branch nashik. Please help me sir. So that i will keep in always with hdfc bank in future also. Next car will also be purchased with your hdfc bank loan. Send me some emi to put in front of them as proof for waiver.
      Regards,
      Vilas tile
      Mo no. [protected] email; vilas. [protected]@gmail.com
      Apr 2, 2020
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Feb 25, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      We understand that you have also raised your concerns at Loansupport vide Reference Number[protected] and you will receive a response from them to your e-mail ID within 5 working days. Your association is greatly valued by the Bank and will spare no efforts to resolve the matter quickly. Looking forward to your patience and cooperation in the interim.

      -Nadia
      HDFC Bank Customer Assistance
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        S
        Sachin Sonkatale
        Feb 24, 2020
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        My name is sachin sonkatale. I use hdfc bank credit card since four to five years. I used it to it's limit. I am making minimum due payment from last three years. And in last few months i paid some amount to reduce the principle. I had bought mobile also on credit card. But i have niticed that it principle is not reducing. I think they had cheated me.
        Mar 27, 2020
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Feb 24, 2020
        HDFC Bank Customer Care's response
        Dear Customer,

        With regard to your query on credit card please feel free to contact our Phone Banking officers at any of our Phone Banking numbers mentioned in the following URL https://cutt.ly/Br9rwmI

        -Zubin
        HDFC Bank Customer Assistance
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          K
          Kirit@123
          Feb 23, 2020
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          Address: ATPO MOTIREL EAST TQ FATEPURA DI DAHOD, Panchmahal, Gujarat

          Hello sir,

          Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card# #-2475
          I would also request you to please clear my name from cibil as the settlement was successfully closed in a single payment. My details are mentioned below.

          Name: kiritkumar katara
          Credit card number : #-2475
          Mo. No. [protected]
          Pan: bnzpk8428h
          Mar 31, 2020
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 26, 2020
          HDFC Bank Customer Care's response
          Dear Customer,

          We request you to contact our Debt manager at[protected]. Alternatively, please feel free to write to us at PriorityRedressalRPM.[protected]@hdfcbank.com, we shall assist you.

          -Nadia
          HDFC Bank Customer Assistance
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            S
            shohamteb
            Feb 23, 2020
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            Address: Ambience Mall, Gurgaon, Haryana

            Cashback of 1500 rs not received on purchasing mi phone. The date is 14th december 2019. The transaction id is 13116480 at sneh communications new delhi at mi store in ambience mall.

            It was promised that cashback of inr 1500 will be provided but so far nothing has been received on my account and it has been more than 1.5 months. I also have a copy of the bill.
            Mar 26, 2020
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 23, 2020
            HDFC Bank Customer Care's response
            Dear Customer,

            We can help you with that. Please click on https://bit.ly/2Lzhyn3 to submit the last four digits of your Credit Card No., along with the registered mobile number & email ID for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

            -Anay
            HDFC Bank Customer Assistance
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              Aniket Tiwary
              Feb 23, 2020
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              Resolved

              Address: Dhanbad, Dhanbad, Jharkhand, 828129

              Sir, i am aniket i get call from naukari.com that my profile is selected by hdfc bank for office staff job. They ask for 1399 rupees for process fee. They tell that bank will call you that you are selected for interview. Bank call me. Then they ask for money i give him money by phone pe app. Sir i am very poor my condition is not so good please do something. I am single person who want employment. Please do something.
              Apr 1, 2020
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 23, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              HDFC Bank doesn't charge applicants any recruitment fee for gaining employment / ask you to deposit any money for giving you job offers; authorize any third party (such as vendors, placement services, recruitment agencies, etc.) to make any employment offers to applicants/candidates and does not collect any fee/registration/recruitment charges, etc for referring and placing applicants/candidates with them. If any such entity fraudulently representing HDFC Bank approaches you, please refrain from responding to them and do not pay any fee/charges/payment to them.

              -Manoj
              HDFC Bank Customer Assistance
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                007Sunnyrai
                Feb 23, 2020
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                I had purchased an 2 iphone 11 pro max 1 iphone 11 pro and 1 apple watch series 5 using hdfc cashback offer on 14/10/2019
                The offer stated that within 90 days the cashback will be credited in the bank account but it's already 128 days yet i have not received the cashback and hdfc helpline are not providing sufficient details
                Its a fraud!
                Hdfc bank is a scam...
                My email id [protected]@gmail.com
                Nov 14, 2020
                Complaint marked as Resolved 
                Cashback received
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Feb 24, 2020
                HDFC Bank Customer Care's response
                Dear Customer,

                Kindly write to us at https://bit.ly/2HPQSKU along with the offer details to enable us to check and assist further. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                -Zubin
                HDFC Bank Customer Assistance
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                  R
                  ravikiranvaddi
                  from Chennai, Tamil Nadu
                  Feb 23, 2020
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                  Resolved

                  Term life policy was chosen by self on nov' 2019 and the payment was made in nov'19, but since i had rejected the proposal by hdfc life in dec'19, the refund should have been received by me long back, but even after 2 months my refund is not received and the customer care is quoting the same phrase every time i contact them, instead of resolving the issue. Request a speedy action on the same.
                  Mar 30, 2020
                  Complaint marked as Resolved 
                  HDFC Life customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 28, 2020
                  HDFC Life Customer Care's response
                  Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.
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                    S
                    Shayam Sundar
                    Feb 22, 2020
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                    Resolved

                    Address: 9/46, Subulakshmi Nagar, Manikapuram, kundrthur., Chennai, Tamil Nadu, 600 069

                    Sir, my hdfc credit card debt rs 2000 some amount no any information before renuval, and lost year all so debited rs2000some amount iam called your customer service i tell him to do not renuval my membership. Thay said this time only 1000rs balance amount credited to your account. But no credit my a/c. So this year also debited amount so please don't renuval my membership. Pls return my money.
                    Apr 1, 2020
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 25, 2020
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    As per our records, your credit card ending 5645 has been issued to you as a priced card. However, the renewal fee will be auto reversed when your card usage spend during the previous 12 months period exceeds Rs. 50, 000.00. Our records indicates that you have not used the card for transactions as per the spend criteria. We regret our inability to accede your request for reversal. We request you to use your credit card for the aforesaid spend limit to get the renewal fee waiver on future renewals.




                    -Nadia

                    HDFC Bank Customer Assistance
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                      Gorisha Soni
                      Feb 22, 2020
                      Resolved
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                      Resolved

                      Address: 182 Soni Maheshwari Bhawan, Ganga Sagar A Karni Palace Road, Vaishali nagar, Jaipur, Rajasthan, 302021

                      Vehicle is at home but i am going to chomu from my two wheeler & register mobile no. Is with me & amount has been deducted from fastag wallet without fastag qr code at toll plaza manesar.

                      We received message today i. E[protected] for this deduction.

                      Please find below attachment for more details:-

                      Vehicle no.:- rj14ca4990
                      Customer id :[protected]
                      Wallet id:- [protected]

                      Thanks & regards
                      Govind maheshwari
                      (Hdfc bank customer)
                      Apr 1, 2020
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 22, 2020
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                      -Anay
                      HDFC Bank Customer Assistance
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                        Tfariq
                        Feb 22, 2020
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                        Address: NEW COLONY PULWAMA, Pulwama, Jammu and Kashmir, 192301

                        I received sms from hdfc bank today that rs-1299/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and

                        Please deactivate and refund my money asap
                        Name: tanveer ahmad thokar
                        One assist relationship no: [protected]
                        Hdfc credit card no. Xx5183
                        Mobile no: [protected]
                        Email : [protected]@yahoo.com
                        HDFC Bank customer support has been notified about the posted complaint.
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                          unpluged house
                          Feb 22, 2020
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                          Resolved

                          My register number is [protected] i'm hadfc bank. Hdfc bank block my account without any conformation even i am not a defaulter it's almost 2 years old account and and when i contact nobody give me answer why the blocked it. Now i want to know the reason why hdfc bank block my account please help me asap. Customer service people said visit branch and branch people said talk to customer service. This kind of mental harassment they are doing with me.
                          Feb 29, 2020
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 24, 2020
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We understand that you have also raised your concerns at the office of the Managing Director vide Reference Number[protected] and you will receive a response from them to your e-mail ID.

                          Your association is greatly valued by the Bank and will spare no efforts to resolve the matter quickly. Looking forward to your patience and cooperation in the interim.

                          -Zubin
                          HDFC Bank Customer Assistance
                          Verified Support
                          Feb 24, 2020
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                          -Nadia
                          HDFC Bank Customer Assistance
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                            M
                            mecabhishem
                            Feb 21, 2020
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                            Sir,

                            I would like to say that i have a fasttag of axis bank. I have intiated a recharge of 500 through upi id which is netc. [protected]@hdfcbank but the amount not credited to my axis bank fasttag. As i told amount has been gone to hdfc bank fasttag ltd. So kindly refund my money or credit the amount to my axis bank fasttag account.

                            Receiept of recharge attached.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              M
                              Madhusudhana Reddy Pan
                              from Bengaluru, Karnataka
                              Feb 21, 2020
                              Resolved
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                              Resolved

                              Address: 560076

                              Hi,

                              My credit card has been closed, could you
                              Please send me a copy of the “no objection certificate” for closed hdfc bank credit card.
                              My details are mentioned below:

                              Name : madhusudhana reddy p
                              Credit card number : [protected]
                              Registered mobile number : +91 [protected]
                              Email id : madhu. [protected]@gmail.com
                              Date of birth : 10/01/1983 (Dd/mm/yyyy format)
                              Pan : apvpp4447a
                              Mar 26, 2020
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 24, 2020
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We request you to refer to the below link and write to us on the queries to enable us to assist you. http://bit.ly/2MJmrJQ

                              -Zubin
                              HDFC Bank Customer Assistance
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                                D
                                dsurajit
                                Feb 21, 2020
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                                Address: Kolkata, West Bengal, 700107

                                I ordered for hdfc fastag on 9.1.20. Application reference no hfr01343534. I received no confirmation mail. On calling customer care they gave a confirmation mail. Today is 43rd day. I till have not received hastag. Everytime i enquired, they told that it is under process. My one friend applied through paytm, he received within 7 days. I am doubting the authenticity of hdfc.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  gomtisharan paliwal
                                  Feb 21, 2020
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                                  Hi my name is gomtisharan and i have one hdfc bank credit card since 3 years. Hdfc bank always charge heavy extra amount on each month statement either in the form of interest or late fee. I am fed up today when i look at the statement even after making full amount payment of this card before generating the statement after making call to customer care. They have charged 1830 as a finance charges and when i call to customer care they said sir i am taking your request for reversal but it is depend on bank if they reverse this amount or not. Now my question is if you impose the finance charges even for a single day then how customer can close this card because if he make the payment and after that atleast 48-72 hours required to update this payment in their ststem. During these 2-3 days they again charge interest so it means you can not close this card because always there is some amount due for payment. I would like to request you please provide me contact number of consumer forum so i can call him and can register my complaint for this bank.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    fawkes
                                    Feb 21, 2020
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                                    Resolved

                                    Smartbuy website flight deals are way different from what the travel website shows. For eg, a flight costing 10k in travel website is shown as 15k in smartbuy and then 20-30% offers are given. Also there is a price surge always only after you enter all details and are seconds away from payment.
                                    Such a cheating and fraud website, luring customers in name of offers
                                    Mar 24, 2020
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 21, 2020
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
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