HDFC Bank Complaints & Reviews

I dnt know how HDFC opened my trading acoount by it self. I got call from hdfc and she said that 999 rs will be detuct from my account. Today my salry is to be credit if i found any detuction my account i will quit my relation with HDFC. Kindly stop this stupid work and do your work. Vineet bisht Cutomer ID[protected]

Sub: Complaint against the HDFC Collection agent harassment- [protected]/[protected]Dear Sir/Maam, As per my conversation with you I need to bring to your attention my experience as an ICICI Bank customer.My name is Bipin Dubey at 73 Jumbo house okhla phase 3 new delhi had availed of an hdfc Bank Personal loan . my salary account [protected] in HDFC bank account branch okhla New Delhi.[protected] which isComplaint against the hdfc Collection agent harassment..i have already applyed for personal loan amount50000/- on base our salary account .when bank provide loan amount inmy salary account then after 5 days hold my loan amount and transferto another without any information.again after one month bank holdmy 2500/- amount from my salary account.After 2 year recover started getting calls( [protected]/[protected])from collection officials day in and day out who were very rude, unprofessional and it seemed if you are talking to illiterate people. I explained them the situation but these guys were not ready to listen. They then started calling my family members, friends. They called up my parents and told them "non bailable warrants have been issued against your son" and "he will be arrested", If he is out of country then his "passport will be taken away" and "visa will be cancelled" and also "the concerned police of that country" will arrest him, bring him to India and put him in Jail...I mean...Seriously!...For a personal Loan!!!...They even told my parents that "you people are also involved with him in taking loan from the bank and must have distributed the money among yourself". I mean, how much can you degrade yourself to get money out of a person who already is suffering...they told my mother "you are a pathetic mother" subjected to an endless barrage of calls asking them to deposit the money cash 'immediately'.other wise saying to kill me and collect money. Even after informing the caller of the situation, the calls did not end and at times were threatening in nature.This is a serious concern, I and my aged mother has been harassed by these people of hdfc bank A collection Agency of hdfc Bank). The mobile of the executive is [protected]. Infact he refused to show his identity proof and any contact information related to him. He also refused to give his supervisor's number.1.Shouted at my mother and gave her mental torture.2.Used foul and raw languages3.Gave threats and was very abusive.4.Taunted and tried to humiliate.5.Done some indecent act –snatched my mother's mobile to talk to me.6.He was adamant and said that he will come in the night time to disturb till the time we do not pay him.7.He was very rude and harsh and kept on shouting- even though she (my mother) said him that she is a heart patient.My mother gave him a date to come and collect the payment but he was shouting and saying that he would sit at my place all day till the time we don't pay him.And to mention a few words that he used, have a glance at the following utterances of that person –These are not the only statements that the bank executive used, but were also accompanied by an offensive and abusive behaviour and language, which is legally and ethically against the Human Rights and Indian Penal Code. I am also filing a case in Banking Ombudsman site www.bankingombudsman.rbi.orgI am attaching a said rules released from RBI so that consumers can get awareness where to go if they are facing same traumatic tensions or experiences due to financial institutes. Wise bankers should not consider every client as cheat or slave. During such situation if the client fells, Bank should cooperate and not traumatize and humiliate their customers. During such destiny laid stages, if the bank could not support the hospitalized client (loan taker) on ventilators at least it should also not try to pull the tubes of oxygen.In all fairness, Hdfc Bank should have at least checked our credit worthiness before going on this harassment and hounding 'rampage' till we had no option but to carry out our own investigation and point out the problem your Bank.We hope that you take note of this experience and prevent the same from occurring again. Yours faithfully, Bipin dubey [protected] Email id:[protected]@gmail.com

I am HDFC bank credit card holder since last 1 year and have never been paid credit card bill late a s well as my credit card validity is also up to 11/2016 on[protected] without any notice and without any call Rs 335.96 Debit to my credit card bill please refund my same amount immediately

I am US Citizen I have HDFC Insurance policies # 00268150, # 00268151 # 00268148 for my three children from[protected].I have been paying in US $ through State Bank Of India and agent Mr.Ganesh Shanbhag of SMS financial.I have been going to HDFC Khar office frequently but have not got any positive feedback.HDFC needs letter from SBI as if they do not have records of my payment in US Dollars? How can I get my check in US $? HDFC must know that we come on visit and do not have time to waste like their employees!

My name is Sachin Pawar an NRI, I have following observations : 1. For policy no. 10013932, I have we only paid premium 3 times due to Internet error in May 14. The same was highlighted to your local representative in nashik ( Mr. Chetan Goyal ) and he asked to come with all documentation which I fulfilled, in that process I have visited 3 times in 15 days. After 15 days he diverted me to your main branch at Old Agra Road in Nashik, where your people again asked for diff. document which I have given them. They promised me that my money will be refunded in 15 days. Till date no money refund refunded Nor any communication 2. So, finally again I contacted HDFC Customer care by mail ( [protected]@hdfclife.com), There also no response in last 14 days in spite of reminders. 3. If I search your site there no customer care no. for NRI. How do we contact HDFC life . This is puzzle for me 4. Then, we have paid the excess money why it takes long for HDFC life team and customer care to respond leave a side paying money back. 5. This is very frustrating and not expect such a service from HDFC. 6. If my claim.is genuine, I am expecting interest on my money, since last 7 months HDFC has not refunded my money. 7. In my opinion, this is cheating and if anyone misses to pay premium these guys levy huge penalty and if our money is with them they don't even respond to our complaints.

Hello Team, My Name is Syed Ur Rehman, and I am a HDFC account user. I have been using the HDFC services more than 2 years and when the account was opened the executive told me that the Demat account also will be opened and if we are not interested we can close it after a month. As I was not satisfied, I closed My Demat account within 2 months by giving a request in the nearest HDFC Branch (Jayanagar 9th Block). Soon after a year the on 24/12/2013 the Demat account was reopened and an amount of Rs. 842:00 was deducted from my savings (salary) account. Hence, I called the customer care and gave the request and after 4 to 5 working days I got a call from customer care center or the Branch Manager and they took my request and told me that the Demat account will be closed permanently and the deducted amount was reverted back to my account. Now again on 29/12/2014 I got a SMS stating that "Dear Customer an amount of Rs. 842.70 is due for your Demat A/c XXXXX9485, till date. Kindly fund your bank A/c suitably. Please ignore if funded. I have given an authorization to close My Demat A/c long time back and today 30/12/2014 when I contacted the Demat customer care the representative told that the amount is a service charged to keep the Demat account existing and I have to pay the amount. It is not the fault of the agent. I have closed the Demat A/c long time back and the account is still existing. If the amount is getting deducted from my account I will go LEGAL and I will write a mail to your CEO and the higher authority. Regards, Syed +91-[protected]

Myself Rakesh Kumar underwent a surgery two years ago in CMC vellore and spent my two years there for treatment sake.Meanwhile HDFC bank deactivated my account-[protected] including the cash present in it without letting me know.I request you to take appropriate measure even if account is not activated at least i get my money back.My contact details are as follows; House no -1200 Sector -19 part -2, HUDA KAITHAL, HARYANA-136027 Phone no-[protected]

Few months back we bought HDFC Bank credit card known as Times card.By doing various malpractices company is cheating/looting their customers. Around 2 months back due to carelessness of the co.I was forced to make payment 3 times for same bill and 2 cheques got debited from my account even after such blunder next month theycchareged me fiance/late fee. Again this month even after making payment of bill before due date they charged me finance charge. When i bought i was told it is lifetime free card and still they charged me membership fees so in less than a span of year 3 times they tried to extract extra money fraudulently. So i request you to do in depth audit of the company to find everyday how much they are extracting from other customers. I am expecting with your help: that they refund all bogus charges they took from me and mental harassment charge of Rs5000 along with apologize letter. So i request you to do in depth audit of the company to find everyday how much they are extracting from other customers

I would like to inform you that your credit card recovery team are calling me back to back for credit card payment. This is not a kind of behavior accepted at all.Your call centre guys are abusing while on the calls. Such behavior should not be accepted at all. If you guys want me to walk to consumer court please let me know?? Let me clear my point of view, it's not my pending outstanding it's for one of mine colleague who just updated my no. in ref. Call centre no ([protected], [protected], [protected]) Expecting for resolution from you guys. Regards, Khem +91 [protected]

your's employee's just open an a/c and than forget the customer.{ what kind of behavior is this } Last one month i regularly visiting to branch but your employee's say yes sir today we will do yours work every day i go they say i m busy so i will do tomorrow | promise. last one month they just making fool what is this sir is this. Is this your bank status is. such a shame my a/c no:- [protected] (current a/c ) i also done complain 2 days ago but i didn't get any reply so take some action my contact no :- [protected]

Hai my name is Mahesh on 16th Dec 2014 i have applyaid for Credit card the Exicutive came and taken all my Documents but its almost 13 days over still i did not get any Conformation or Reference no. Please do the need full to get the status of my credit card application. details mentioned below. Date of Apply :16/12/2014 HBL/DSA Name :Srinivas HBL/DSA Mobile No :[protected] Application No :CC20662565

I have been charged Rs 280.90 per month from Jan-2014 to Aug- 2014 (Total Rs 2, 247.20) as AMB charges from my S/B A/C no [protected]. Though Insta Alert charges are deducted from my account, I have not recd any sms/email alert for min balance throughout this period. In absence of the same I could not maintain minimum balance in my account. Hence this is to request you to waive the AMB charges deducted from my account with immediate effect. SIBABRATA AICH [protected] JAMSHEDPUR

Sir, I had applied for home construction loan in hdfc limited in Ghaziabad city at office address SF-CS 32, ANSAL PLAZA COMPLEX, VAISHALI, GHAZIABAD U.P.about 15 days ago & submitted all required documents & processing fee Rs. 5616 by cheque but no positive response was found so far. So you are requested to take action against bank to return my processing fee & documents. Regds Dev Narain Chaturvedi HDFC Home Loan Application No.[protected] Contact No. [protected]

Hi, Policy number: 15626816 HDFC Life can send in people to collect Cheques whenever the policy payment is due. But they do not help us update the address. I want to update my address by sending a scanned copy of the form that they want me to fill, sign and submit. However, HDFC Life just wants to waste my time. They want me to visit their branch and submit the form. I am going abroad for some time and I do not have time to visit the branch. I hereby request you to instruct HDFC Life to allow me to either update the address online or via sending an email with the scanned copy attached. Please help. Thanks and regards, Rajeev Arora

There any scared to display contact numbers of branches? Just i tried to contact trichy branch their is no way to communicate if connect with customer care IVR means they wont let to give any contact numbers of branch what should i do, if any solution to connect with branch directly. reply me [protected]@gmail.com

Hi I was working with Wipro and when i joined Wipro my salary account with HDFC and after leaving wipro there was some charges i dont know why and apart from this as of now it showing around -98, 000/- in minus you can say charges so why the hell is this and in last week it was showing around -5 thousand but now -98000 so i want answer from HDFC that if customer not doing any thing legal then they do like that and never recommand HDFC to any body... why from last week to this week charges from -5000 to -98000 why...? Kapil Soni

i want to make a complaint against Hdfc Bank ltd.the Employees in this bank are harrased and the life becomes hell after joining this bank. employees are not allowed to take leave even if they have sufficient balance also they have been told by the Branch Managers" leave is not your right" i think HDFC bank Hr has forgotton that there exist Labour office. Employees has to work till late hours from 9 to 10-11-12 which is against the employement rule and they even don't get any overtime allowance for that. i would like to get this into notice of the MD of the bank Mr.Aaditya Puri. HDFC bank has forgotton that it has established the topmost position only because of their employees and they r least bothered... HDFC bank has started the new policy now a days they ask their employees to close the "batch" exactly on 7.00 but they ask employees to work late after that.the idea behind closing batch is employees should leave branch by 7.00 but there is not a single day when employees can go home on 7.00. specially in shani dev mandir branch pathankot punjab.this harrasment has reached at the highest point employees are fed up and searching for the new job or just quitting. honarable Mr.Aditya Puri please take a look at this situation otherwise it will be very dangerous for the coming future. cantact me :- [protected]

i want to make a complaint against Hdfc Bank ltd.the Employees in this bank are harrased and the life becomes hell after joining this bank. employees are not allowed to take leave even if they have sufficient balance also they have been told by the Branch Managers" leave is not your right" i think HDFC bank Hr has forgotton that there exist Labour office. Employees has to work till late hours from 9 to 10-11-12 which is against the employement rule and they even don't get any overtime allowance for that. i would like to get this into notice of the MD of the bank Mr.Aaditya Puri. HDFC bank has forgotton that it has established the topmost position only because of their employees and they r least bothered... HDFC bank has started the new policy now a days they ask their employees to close the "batch" exactly on 7.00 but they ask employees to work late after that.the idea behind closing batch is employees should leave branch by 7.00 but there is not a single day when employees can go home on 7.00. specially in shani dev mandir branch pathankot punjab.this harrasment has reached at the highest point employees are fed up and searching for the new job or just quitting. honarable Mr.Aditya Puri please take a look at this situation otherwise it will be very dangerous for the coming future.

I AM USING YOUR BANK MASTER CARD SINCE SEVEN YEARS. MY CARD NO. IS [protected]. I HAVE DEPOSIT MY CHEQUE NO. 099250 DATED 31.10.14 FOR RS. 167100/- DRAWN ON PNB RAJENDERA PLACE AS ON 31.10.2014 IN HDFC BANK, DEEPALI BRANCH DROP BOX. BUT AS PER YOUR STATEMENT MY CHEQUE WAS CLEARED ON 8TH NOVEMBER 2014, SO YOU HAVE CHARGED LATE FEE AND FINACE CHARGES FORM ME. SIR THIS IS NOT MY MISTAKE. I HAVE ALWAYS DEPOSIT CHEQUE ON 1ST OF EVERY MONTH AND NO BOUNCE TILL DATE WAS INCURRED. I HAVE MADE COMPLAINT TO CUSTMOR CARE AND MY COMPLIANT NO [protected] IS REJECTED BY YOUR CUSTOMER CARE CELL. I AM SURPRISED. THERE IS NO FAULT OF CUSTOMER AND YOU ARE CHARGING AMOUNT. THIS IS NOT GOOD BEHAVIOUR ON YOUR PART. SO I REQUEST U TO PLEASE WAIVE OF CHARGES. IF YOU CAN DO I OBLIGED. THANKING YOU. PLEASE DO THE NEEDFULL

Dear Sir, I am writing this to you in the confidence of have a justness from you. I had written the same to all authorities of Grievance Cell of HDFC Life but they didn't even reply to my complaint. Thus forward the same to you for necessary action to be taken at your end. I am hereby furnishing relevant details:- Policy Holder's Name: Vivek Kumar Rajput Policy No. 14810407 Insurance Plan : HDFC SL YoungStar Super Premium Phone No. +91-[protected] Address: 2138, Janta Flats, GTB Enclave, Shahdara, Delhi-110093 Complaint:- This policy was sold to me with an offer of paying the premium in EMI through my credit card with 0% interest. I was informed that, this (YoungStar Super Premium) is the best fit for my needs and will provide me higher returns. I declared to agent that I was not married neither I had kids and I wanted to take this investment plan for my future savings. All the features of this plan is designed in such a way that it suits to the parents who take this plan for their children and make them beneficiary. In case of the unfortunate death of the parents, beneficiary gets the advantages of this plan. All your sales brochures call it a "Children Insurance Plan". The screen shot of your website detailing this service plan is attached herewith for your kind reference. Now I released that I was made fool and sold the wrong plan, which doesn't meet with my requirement. In this plan Father should keep his child as a beneficiary and pay the premium. But this is the contrary / opposite case, here I am paying the premium (son / child) and my father is beneficiary. This seems to be joke. Now if I continue paying the premium till it gets mature then as per the term & conditions of this plan, the entire maturity amount will go to my father (beneficiary). That time I will be married and will have my own family. I am the youngest in the family and post my marriage, all my siblings will be separated. All my father's property (heritage) will be distributed among all my siblings proportionally. And I will get only the part of of the amount, which I will be investing in this policy for next 10-15 years. Moreover I also would like to point out that your agent has not only cheated me by selling the wrong plan but also done the forgery by making my fake signature. On the last page of the proposal form, it is not my signature. Thus I request you to investigate on that aspect too. To help you out with the verification of the signature, I am also attaching herewith the following documents, 1) Copy of my PAN having my signature 2) Copy of Credit Card issued from HDFC (having my signature) 3) You may also verify my signature from the proposal form this policy (Signature on first three pages are mine but on the last page, it is signed by someone else) The above mentioned concern are very serious in nature and I anticipate appropriate resolution from your end. You may feel free to contact me in case you need any further information from my end. Thanks & Regards, Vivek Rajput