HDFC Bank Complaints & Reviews

I had made a purchase at Poorvika for an Ipad of 26999, the amount was deducted at Poorvika and for some reason my account shows 2 smart emi options when I had opted only for one and I had received a refund of a previous order but both are not reflecting and my available credit shows -21K and outstanding still shows 26K which is incorrect and the outstanding amount should be around 2K please help! Sharing screenshots of the statements below

Dear sir /Madam
I have hdfc bank account in chennai cit nagari branch.my account number is [protected].59.i have idfc bank two wheeler loan ecs amount deducted 3038 rs every month 2nd.sept 2nd one ecs bounced due to jobless.I don't have money that time. September month 6 time deducted 530 *6 = 3180. Yesterday 5th November also one time 530 charged. Totally 3710 rupees deducted from my hdfc account .sir I am a poor family and till now I don't have job.I am totally depressed about this issue. Please 🙏🙏 kindly help me for this issues. I have some money problem, but this time amount deducted unreasonable from my hdfc savings account. I really humble request to each everyone please kindly help me.hereafter I can't pay loan emi due to job issue.please refund my deducted money as soon as possible. And then I have attached my all evidence to your reference.
Regards
Ganesan Nanthakumar

Dear sir /Madam
I have hdfc bank account in chennai cit nagari branch.my account number is[protected].my cus id is 1117159.i gave idfc bank two wheeler loan ecs amount deducted 3038 rs every month 2nd.sept 2nd one ecs bounced due to jobless.I don't have money that time. September month 6 time deducted 530 *6 = 3180. Yesterday one time 530 charged. Totally 3710 rupees deducted from my hdfc account .sir I am a poor family and till now I don't have job.I am totally depressed about this issue. Please 🙏🙏 kindly help me for this issues. I have some money problem, but this time amount deducted unreasonable from my hdfc savings account. I really humble request to each everyone please kindly help me.hereafter I can't pay loan emi due to job issue.please refund my deducted money as soon as possible. And then I have attached my all evidence to your reference.
Regards
Ganesan Nanthakumar

They have charged me illegally twice for the transactions i have made

They have charged me illegally twice for the transactions I have made

Hi,
On 26/10/2022, i received an email stating that "We regret to inform that the address change letter with reference to your customer ID XXXXXX409 has been returned undelivered". on the next day am unable to use any phonebanking, upi, netbanking, debit card etc. I Have branch as well many times but bank employee also dont know how to unblock my account. in their system it is showing regular active account, but i am unable to use...

Sir, I have paid Rs 65400/- on dated 07.11.2022 for the payment of my HDFC Credit Card vide Order Id 5633R1LRQE9G, but the same is not reflected in card account. Today is the last day of this payment, so please dissolve this issue on priority base to avoid any delay.

Thanks & Regards

Ashish Jain

I gave forms to my RM at Airport Road, Indore branch for processing the Preferred Banking upgrade 1 month ago, but it has not been processed yet.
Ideally, it takes 5-7 working days.

RM is not receiving calls and not responding to messages.
While visiting the branch, they just give assurances.

Even talking to the branch manager (Anmol Kumar) was not fruitful. RM is not listening to him or something else.

I took the HDFC INSTA JUMBO loan for 2LAC amount. I made pre closure. on October 2022.

I did not get any loan closure letter/ No dues letter from hdfc bank. I tried number of time contacting hdfc bank through call phone banker & number of email, reminder to hdfc loan department but did not get any response even visited branch but branch people saying that I need to contact customer care only.

Kindly send me the Insta jumbo loan closer latter (No dues letter) ASAP.

Please find attached screenshot for your reference.

Thanks & Regards,
Senthilnathan. P
Insta jumbo loan A/C 47180252

I took the HDFC INSTA JUMBO loan for 2LAC amount. Loan was completed last month in October 2022.

I did not get any loan closure letter/ No dues letter from hdfc bank. I tried number of time contacting hdfc bank through call phone banker & number of email, reminder to hdfc loan department but did not get any response even visited branch but branch people saying that I need to contact customer care only.

Kindly send me the Insta jumbo loan closer latter (No dues letter) ASAP.

Please find attached screenshot for your reference.

My loan account number: 47180252

I had purchased a MacBook Air on 3rd July 2022 and was informed that I would be receiving INR 6000 cashback as per the offer, but I have not received the cashback yet. The transaction was done with my Regalia first credit card on 3rd July 2022.
Please help with the same.

I have done my payment but payment not reflection in credit card

HDFC Bank officials making fraud transactions in my credit card. They are disclosing Rewards points data to gangsters in collusion with them, later sending SMS like " if you dont redeem these points by tomorrow reward points will expire". After that HDFC Bank officials hacking phones and making fraud transactions in credit cards by entering OTP's. All this is done by HDFC Bank officials to avoid redeeming of my 10, 000 reward points and fraud transactions worth Rs.50, 052/- on 16th October 2022. Later they will conduct a biased and wasteful enquiry saying that transactions are as per norms. All this is a scam by HDFC Bank. I will brought these issues to RBI also because history of exact redeem rewards points which i earned does not know to gangsters unless bank officials will collude with them. Pl dont believe in HDFC any more. I expect at least now a fair enquiry and do justice to me

Dear sir,
I was paying my credit card bill time to time but due to covid i was in financial crises and my HDFC credit card due or pending since 5 months.
Sir your HDFC Bank credit card recovery excutive harrassing me that hume pata he pese kese nikalwana h apka office me jakar le kar aege, they are telling that word, sir I am undergoing mentally harrassing by your executive, sir i will do sucide if they did any or create any situation at my home.
Please do take action against this.

I got an email from cc.[protected]@hdfcbank.com on 4.11.2022 with reference no as [protected]. In which i came to known that HDFC Bank is closing my complaint o[censored]nauthorised transactions for an amount of Rs.50, 052/- in 3 transactionsoccured on 16th Oct 2022 in my credit card No [protected] .

After the fraud transactions which might have been taken place in co-ordination with HDFC bank officials, i immediately complained to Bank officials and raised complaint by enclosing all the supportive documents and Cyber crime police complaint which i furnished to the bank for reference.

HDFC Bank is trying to close the complaint without any proper investigation. Because as per the police enquiry it is found that the fraud has occured in co-ordination with HDFC Credit card officials. Because they only sented me an SMS on 15th oct containg subject " if i cannot reedeem reward points worth 9850, they will expire by tomorrow". How can one knows the reward points which i have got credited by bank . Without the knowledge of bank officials this incident could not been taken place

Pl do the justice by conducting proper enquiry. I have paid entire my due amount within stipulated time excluding these fraud trasactions. If Bank does not look into my request i have no solution except i) going to lodge complaint in RBI regarding the role of HDFC Bank in disclosing reward points to the Gangsters ii) never take HDFC Card in lifetime iii) closing of HDFC bank account immediately which is of 13 years old iv) to tell all my friends and relative circles about mischievers in HDFC bank officials

Respected Sir,
Myself Amit Kumar Sharma, resident of Mehkar (PIN-443301)Dist.- Buldhana (Maharashtra). I am having a savingaccount in HDFC Bank at HDFC Mehkar Branch whose no. is [protected] and the IFSC code is – HDFC0009549.
On 18th May 2022, Booked a bus ticket from Mehkar to Nasik worth Rs. 2625 and due to some change in plan cancelledthe same ticket on the same day. The ticket was booked from GOIBIBO app, which is a travel booking company.GOIBIBO send message that cancellation confirmed and return initiated for worth Rs. 2495 after deducting cancellationcharge of Rs. 130.
We as a family were following them for the refund since 25th May after 7 days of cancellation. They told that will be doneby 2nd June. But when not get received they told to contact HDFC after providing the RRN number [protected]. Ipersonally what’s app this to Mr. Kulkarni sir on 9th June to check but didn’t got any reply.
We were totally frustrated after following with GOIBIBO for not getting the refund. On 27th June again talked withGOIBIBO customer care, they again asked to wait for 48 hours.
On 28th June 2022 got a call from having number
[protected]
saying that he is calling from GOIBIBO, his true calleridentity was also showing GOIBIBO refund team, importantly he was totally aware regarding the ticket, amount, refundamount, HDFC bank account etc., so this didn’t created any doubt on my mind. During the long conversation with him hetold me to download GOIBIBO refund app from Google Playstore in my mobile & after that he debited Rs. 99000 frommine above said account at 15:24.
My concern is that apart from downloading that app I didn’t share any OTP to him and nor shared my customer ID orpassword for the transaction.
Secondly the fake app downloaded on my mobile and the HDFC bank SMS comes onwife's mobile as that number is registered with my account. Than how the amount get deducted? As How thehacking of wife's handset done?
Immediately after getting the debit message I with my wife rushed to bank at around15:40 (Can check bank camera ) and asked Miss Dipali to stop that transaction but she said that already deducted andcan’t help and go to Police Station to lodge FIR.
I
have lodged a FIR at PS after that. But having questions that -
1.Why HDFC didn’t act immediately to stop or pull back the transaction? Acted only after next day when BM came atbranch.
2.HDFC staff also didn’t told to contact HDFC customer care to block account. Why? This was done only after PoliceStation officer told.
3.Why didn’t provided the account detail, where the amount deposited? If it’s an wallet than surely that will be connectedwith account or app? And if I am not wrong anyone can't transfer money from wallet in minutes.
4. Is the security of the HDFC is so loose that anyone can hack the OTP n transfer amount from anyone’s account?
5.Why & How without sharing the OTP fund get transferred?
6.For a minute I have done the mistake by downloading the app but this does mean that HDFC will allow the culprits to dothe fraud?
Sir, I am from middle class family and only the bread butter earner, Have to take care of another 2 family i.e. My in laws(atNasik, & both are senior citizen & no son ) and sister(at Aurangabad alone as Brother in law passed away) as no one is intheir family employed or earner, as residing alone. The fund was saved literally by cutting expenses from my hard earnedsavings
I am sure someone leaked my data too, otherwise how he knows all information regarding me?, How he knows that I amhaving more than 1 lacs in my saving and pulled 99000 only? Why not more?
Gone through the RBI circular too as per that, (PDF attached and link shared below), I am entitled to get the amount backas it's being banks responsibility to complete the insurance formalities from the cyber fraud insurance.
https://www.rbi.org.in/scripts/NotificationUser.aspx?Id=11040
I request you to please check as it’s being my negligence & HDFC bank’s fault also and reverse back the fund to myaccount. I hope will understand and take care of that, and take necessary steps to get refund of the same.

I send 500 rs on date 22/10/2022 5:27pm on abha stationery transection was successfully but receiver side not recive so I request please refund ony account

Thanks
TARUN KUMAR SEN
[protected]

I send 500rs on 22/10/2022 5:27pm on abha stationary transection was successful but receiver side not recive I request please refund my account

Thanks
TARUN KUMAR sen
[protected]

Customer ID[protected]
Registered Contact Details/Email ID:
[protected]@gmail.com
Credit Card Number: ending with xxx6127

I booked a airticket on 17th October through paytm for an amount if 5601 rupees for 3 months EMI. I got the ticket and generated an invoice with EMI transaction no/banking ref no.[protected]. But in the statement there no conversion of EMI as my bill generates on 18th every month. Its been more than 10 days there is EMI procees in my statement. Full amount is being billed instead of EMI amount. I raised a complaint on 25th October via email, for that i was said I will recieve a resolution on 27th oct, then on 31st. And again on 4th Nov . On 5th they said 14th. My due is on 8 Nov . I also tried converting manually which I no need to do because you have only 6 months from you side that is already looting the customer, because problem is on the bank, for that also they said today there is a conversion problem, Kindly take a loan. Why should i take loan because you could not convert from you side.
The email reference is 18202203.
This is just forum . Nexy im going to the consumer court itself.

Recently I purchased a TV worth 72000and paid amount using hdfc credit card and after 5-6 days they credit the amount and convert it into offus EMI without my knowledge.

Purchase date: 30/10/2022
AGGREGATOR EMI - OFFUS Date: 04/11/2022

I have paid the whole amount the next day i.e 31/10/2022 after purchasing the TV but still, they do it. Please resolve it as soon as possible.