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HDFC Bank Complaints & Reviews

2.9

Updated: Feb 20, 2026

Complaints 32944

Resolved

18420

Unresolved

14524

Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍

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Address: Hyderabad

HDFC Bank officials making fraud transactions in my credit card [protected]. They are disclosing Rewards points data to gangsters in collusion with them, later sending SMS like " if you dont redeem these points by tomorrow reward points will expire". After that HDFC Bank officials hacking phones and making fraud transactions in credit cards by entering OTP's. All this is done by HDFC Bank officials to avoid redeeming of my 10, 000 reward points and fraud transactions worth Rs.50, 052/- on 16th October 2022. Later they will conduct a biased and wasteful enquiry saying that transactions are as per norms. All this is a scam by HDFC Bank. I will brought these issues to RBI also because history of exact redeem rewards points which i earned does not know to gangsters unless bank officials will collude with them. Pl dont believe in HDFC any more. I expect at least now a fair enquiry and do justice to me

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M

madugundu parmila

Nov 18, 2022

HDFC Bank does not have and not responding to its customers

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A tele caller called saying she is from HDFC and did not respond for long, when I asked her to not call again she is sending me texts calling me "cheap lady" . Why should I face this HDFC?

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 11, 2022

Verified Support

Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 12, 2022

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the screenshot of the message, caller details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: Delhi

My EAW was charged 4000 without my notice . How HDFC Bank could do this. Pathetic and unprofessional. I demand my money back which is stolen. Without any information current account without Signature, Illegal act by HDFC bank

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 11, 2022

Verified Support

Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 12, 2022

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and details of the charges for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: Moghalrajpuram

The hdfc bank has put a hold on my funds of rupees 817.74as mi revenue hold through gefu, ac number is
Account number: [protected]
Ifsc: hdfc0000010o
Branch: moghalrajpuram
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 11, 2022

Verified Support

Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the account details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 12, 2022

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: Coimbatore

Dear sir

It's very urgent
Plz released my fund as soon as possible.
Pls amount release

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 11, 2022

Verified Support

Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 12, 2022

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and details of the charges for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Dear customer care,

Without any information bank has deducted 236 rs from my account. I want my money back and the reason also why it is deducted.

Kindly reply as soon as possible

Hdfc account details :
Account number : [protected]
Customer id :[protected]

Transaction details :
Reference number : mir[protected]
Narration : si fail due to insuff bal
Deducted date : 09 Nov 2022
Amount : 236

I am waiting for reply.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 12, 2022

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the details of the charges for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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I have been charged 215 from my fastag wallet [protected] on[protected]T18:10:47 at ALEP Main Plaza 21 for my vehicle UP80DW1536 even though I have not been passed through the toll.

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 11, 2022

Verified Support

Dear Customer,

For FasTag transaction dispute kindly send an email (mentioning FasTag wallet ID, transaction date, Actual transaction amount and disputed amount) at fastag.[protected]@insolutionsglobal.com Also attach duly signed scaned copies of the following documents:

1. Vehicle RC

2. Vehile Image.

3. Cash slip

Note: Transaction dispute needs to be reported within 15 days of the date of transaction.

-Anay
HDFC Bank Customer Assistance

HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 12, 2022

Verified Support

Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

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I had made a purchase at Poorvika for an Ipad of 26999, the amount was deducted at Poorvika and for some reason my account shows 2 smart emi options when I had opted only for one and I had received a refund of a previous order but both are not reflecting and my available credit shows -21K and outstanding still shows 26K which is incorrect and the outstanding amount should be around 2K please help! Sharing screenshots of the statements below

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 11, 2022

Verified Support

Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 11, 2022

Verified Support

Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 12, 2022

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: 1 st main road Cit nagar chennai 600035

Website: hdfcbank.com

Dear sir /Madam
I have hdfc bank account in chennai cit nagari branch.my account number is [protected].59.i have idfc bank two wheeler loan ecs amount deducted 3038 rs every month 2nd.sept 2nd one ecs bounced due to jobless.I don't have money that time. September month 6 time deducted 530 *6 = 3180. Yesterday 5th November also one time 530 charged. Totally 3710 rupees deducted from my hdfc account .sir I am a poor family and till now I don't have job.I am totally depressed about this issue. Please 🙏🙏 kindly help me for this issues. I have some money problem, but this time amount deducted unreasonable from my hdfc savings account. I really humble request to each everyone please kindly help me.hereafter I can't pay loan emi due to job issue.please refund my deducted money as soon as possible. And then I have attached my all evidence to your reference.
Regards
Ganesan Nanthakumar

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 12, 2022

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and details of the charges for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: Cit nagar chennai 600035

Dear sir /Madam
I have hdfc bank account in chennai cit nagari branch.my account number is[protected].my cus id is 1117159.i gave idfc bank two wheeler loan ecs amount deducted 3038 rs every month 2nd.sept 2nd one ecs bounced due to jobless.I don't have money that time. September month 6 time deducted 530 *6 = 3180. Yesterday one time 530 charged. Totally 3710 rupees deducted from my hdfc account .sir I am a poor family and till now I don't have job.I am totally depressed about this issue. Please 🙏🙏 kindly help me for this issues. I have some money problem, but this time amount deducted unreasonable from my hdfc savings account. I really humble request to each everyone please kindly help me.hereafter I can't pay loan emi due to job issue.please refund my deducted money as soon as possible. And then I have attached my all evidence to your reference.
Regards
Ganesan Nanthakumar

HDFC Bank customer support has been notified about the posted complaint.

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They have charged me illegally twice for the transactions i have made

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 11, 2022

Verified Support

Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 12, 2022

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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They have charged me illegally twice for the transactions I have made

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Hi,
On 26/10/2022, i received an email stating that "We regret to inform that the address change letter with reference to your customer ID XXXXXX409 has been returned undelivered". on the next day am unable to use any phonebanking, upi, netbanking, debit card etc. I Have branch as well many times but bank employee also dont know how to unblock my account. in their system it is showing regular active account, but i am unable to use...

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Sir, I have paid Rs 65400/- on dated 07.11.2022 for the payment of my HDFC Credit Card vide Order Id 5633R1LRQE9G, but the same is not reflected in card account. Today is the last day of this payment, so please dissolve this issue on priority base to avoid any delay.

Thanks & Regards

Ashish Jain

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 11, 2022

Verified Support

Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 12, 2022

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: Airport Road, Indore

I gave forms to my RM at Airport Road, Indore branch for processing the Preferred Banking upgrade 1 month ago, but it has not been processed yet.
Ideally, it takes 5-7 working days.

RM is not receiving calls and not responding to messages.
While visiting the branch, they just give assurances.

Even talking to the branch manager (Anmol Kumar) was not fruitful. RM is not listening to him or something else.

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 10, 2022

Verified Support

Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 12, 2022

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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I took the HDFC INSTA JUMBO loan for 2LAC amount. I made pre closure. on October 2022.

I did not get any loan closure letter/ No dues letter from hdfc bank. I tried number of time contacting hdfc bank through call phone banker & number of email, reminder to hdfc loan department but did not get any response even visited branch but branch people saying that I need to contact customer care only.

Kindly send me the Insta jumbo loan closer latter (No dues letter) ASAP.

Please find attached screenshot for your reference.

Thanks & Regards,
Senthilnathan. P
Insta jumbo loan A/C 47180252

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I took the HDFC INSTA JUMBO loan for 2LAC amount. Loan was completed last month in October 2022.

I did not get any loan closure letter/ No dues letter from hdfc bank. I tried number of time contacting hdfc bank through call phone banker & number of email, reminder to hdfc loan department but did not get any response even visited branch but branch people saying that I need to contact customer care only.

Kindly send me the Insta jumbo loan closer latter (No dues letter) ASAP.

Please find attached screenshot for your reference.

My loan account number: 47180252

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 12, 2022

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the last four digits of your credit card no. for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

senthilnathan258's [Complaint's author] reply, Nov 17, 2022

I think, it's waste of time. Because I can't find my query there. Than how I can raise it .

S

senthilnathan258

from Chennai, Tamil Nadu

Nov 17, 2022

Check image

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I had purchased a MacBook Air on 3rd July 2022 and was informed that I would be receiving INR 6000 cashback as per the offer, but I have not received the cashback yet. The transaction was done with my Regalia first credit card on 3rd July 2022.
Please help with the same.

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 10, 2022

Verified Support

Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 12, 2022

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the cashback details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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I have done my payment but payment not reflection in credit card

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 12, 2022

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details, the last four digits of your credit card number and the payment details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: Hyderabad

Website: HDFC Creditcard

HDFC Bank officials making fraud transactions in my credit card. They are disclosing Rewards points data to gangsters in collusion with them, later sending SMS like " if you dont redeem these points by tomorrow reward points will expire". After that HDFC Bank officials hacking phones and making fraud transactions in credit cards by entering OTP's. All this is done by HDFC Bank officials to avoid redeeming of my 10, 000 reward points and fraud transactions worth Rs.50, 052/- on 16th October 2022. Later they will conduct a biased and wasteful enquiry saying that transactions are as per norms. All this is a scam by HDFC Bank. I will brought these issues to RBI also because history of exact redeem rewards points which i earned does not know to gangsters unless bank officials will collude with them. Pl dont believe in HDFC any more. I expect at least now a fair enquiry and do justice to me

HDFC Bank customer support has been notified about the posted complaint.

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