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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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S
ShrihariN
from Salem, Tamil Nadu
Nov 8, 2022
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Website: HDFC credit card

Customer ID[protected]
Registered Contact Details/Email ID:
[protected]@gmail.com
Credit Card Number: ending with xxx6127

I booked a airticket on 17th October through paytm for an amount if 5601 rupees for 3 months EMI. I got the ticket and generated an invoice with EMI transaction no/banking ref no.[protected]. But in the statement there no conversion of EMI as my bill generates on 18th every month. Its been more than 10 days there is EMI procees in my statement. Full amount is being billed instead of EMI amount. I raised a complaint on 25th October via email, for that i was said I will recieve a resolution on 27th oct, then on 31st. And again on 4th Nov . On 5th they said 14th. My due is on 8 Nov . I also tried converting manually which I no need to do because you have only 6 months from you side that is already looting the customer, because problem is on the bank, for that also they said today there is a conversion problem, Kindly take a loan. Why should i take loan because you could not convert from you side.
The email reference is 18202203.
This is just forum . Nexy im going to the consumer court itself.
+1 photos
Nov 8, 2022
Complaint marked as Resolved 
The company has done nothing they want me take a loan and take more Interest . I dont know why they can't convert my emi
HDFC Bank customer support has been notified about the posted complaint.
I have paid my hdfc credit card payment rs. 46000 on 27th july from lakshmi vilas bank through gpay but it is not reflected in hdfc credit card statement, and it is shown like not paid
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    shrutika shingare
    Nov 7, 2022
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    Recently I purchased a TV worth 72000and paid amount using hdfc credit card and after 5-6 days they credit the amount and convert it into offus EMI without my knowledge.

    Purchase date: 30/10/2022
    AGGREGATOR EMI - OFFUS Date: 04/11/2022

    I have paid the whole amount the next day i.e 31/10/2022 after purchasing the TV but still, they do it. Please resolve it as soon as possible.
    HDFC Bank customer support has been notified about the posted complaint.
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      Rakesh55b
      Nov 7, 2022
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      I came to know that my saving account has been debited for Rs. 118.00 on[protected] towards ADHOC ATMT CHGS INCL GST 180717 - MICR[protected] . I don't remember going to any branch for requesting any statement. Kindly revert my money to my account.
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      HDFC Bank customer support has been notified about the posted complaint.
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        Rakesh55b
        Nov 7, 2022
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        I came to know that my saving account has been debited for Rs. 118.00 on[protected] towards ADHOC ATMT CHGS INCL GST 180717 - MICR[protected] . I don't remember going to any branch for requesting any statement. Kindly revert my money to my account.
        +1 photos
        HDFC Bank customer support has been notified about the posted complaint.
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          U
          utan
          from Bengaluru, Karnataka
          Nov 7, 2022
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          Address: No 56, Sai Arcade, DB Halli, Sarjapur Ring Road Marathahalli Bengaluru - 560103

          Hi,

          My name is Madhuri Shankarappa, My HDFC Account No [protected]

          I have an salaried account in hdfc Marathahalli Junction

          When i checked my account statement, I see a transaction of 1475Rs deducted from my bank account in the name of INTER-BRN CASH CHG INCL GST 191022-MIR[protected]

          I tried calling the telephone banking but there is no options to speak to customer care .
          HDFC Bank customer support has been notified about the posted complaint.
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            P
            Pvkuma
            from Bengaluru, Karnataka
            Nov 7, 2022
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            Hi Team,

            This is to report that HDFC Bank continues to call me for personal loans and credit cards even though my number is on the National Do Not Call for more than around 5 years now.
            They claim that their DND list does not have my number and their website does not give an option to register the numbers on their DND list.
            It is a way to reach out to all customers.
            I would hereby request the concerned authorities to instruct the Axis Bank team not to call or sms the users registered on National DND.
            Infact, they change the numbers daily and call from different numbers daily through their 3rd patries also.
            All that is required is to register on the National DND list as per the TRAI regulations.

            Regards,
            P V Rajesh Kumar.
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              satishdurgam
              Nov 7, 2022
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              I have made a payment from CRED to HDFC credit card on 31st Oct, it got failed. Got refund on 3rd and again i made same payment on 4th, CRED took 3 working days to complete the payment and HDFC charged me 550/- rs as late payment fee.

              expecting late payment fee from CRED
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

              -Anay
              HDFC Bank Customer Assistance
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                D
                Dinesh Dilli
                Nov 7, 2022
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                Address: Singapore

                Hi Sir

                For some reason My UPI ID was not working suddenly and i tried to get help from bank to fix. But till now no luck.

                I can be able to see balance but when i tries to send money i am getting error "Money not debited".

                Can you please help me to fix this. You can reach me on [protected]@gmail.com
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                -Anay
                HDFC Bank Customer Assistance
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                  S
                  shanbhag.sheela
                  from Mumbai, Maharashtra
                  Nov 7, 2022
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                  Address: Mumbai
                  Website: hdfcbank.com

                  Hi
                  I am noticing an ISAQMC debit every quarter. I dont remember subscribing to anything like this.

                  Please can you stop these charges to my account?

                  Thanks
                  Sheela Shanbhag
                  Customer ID:[protected]
                  HDFC Bank customer support has been notified about the posted complaint.
                  ear Customer,

                  Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                  -Anay
                  HDFC Bank Customer Assistance
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                    A
                    Arun10111995
                    Nov 7, 2022
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                    Address: Hyderabad -HiTech city

                    I have a salary account with hdfc bank. I have started with sip in mutual funds (NJ wealth) using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 2200 is deducted from my account

                    I have called customer care and they told me that this amount is deducted because of payment bounce.

                    I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalize so harshly for not having balance.

                    Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

                    Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient, you will be charged. Nothing was there.

                    Please please help me resolve this and return my money.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                    -Anay
                    HDFC Bank Customer Assistance
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                      P
                      Palak Rai
                      Nov 7, 2022
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                      Address: Hyderabad

                      On logging in phonepe after my 1st transaction HDFC freezed my transactions upto 12 hours & even after 24hours not allowing me to use it through any means.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                      -Anay
                      HDFC Bank Customer Assistance
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                        A
                        abir840
                        Nov 7, 2022
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                        I bought something from my HDFC debit card EMI option in the previous month. To avoid late payment charges I already paid the amount for this month, in the same date the EMI was deducted again from my bank account for the same month.
                        I am not sure how they are able to deduct the amount from my linked account
                        I contacted my HDFC bank, but I didn't receive any positive feedback
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                        -Anay
                        HDFC Bank Customer Assistance
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                          Ketan nayak
                          from Surat, Gujarat
                          Nov 6, 2022
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                          Address: Surat

                          My wife holds 2 cards hdfc regalia and priority pass. We travelled from mumbai airport n used the card for economy class lounge. No charges were charged. We went to istanbul, while returning, we specifically asked the lady at the counter which card will get us free access to the lounge. She took the card swiped and without charging anything, we were allowed inside the lounge. After we came back, hdfc credit card dept charged us for both entries. However after lot of arguments they have returned us the amount deducted but not the taxes. The second amount of approx 3.5k has not been returned. I have 4 cards 2 icici and 2 hdfc. I showed all to the lady on the counter but she choose to take the hdfc card only. I think this is breach of trust. They should not charge us from backend. Card number is in the name of sonal card number 4639 xxxx xxxx 3855. I can be contacted on [protected]
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Balaji_0202
                            Nov 6, 2022
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                            I have charges hdfc Rs.12800 for ach debit returns, every month they are charging me the amount like this I was not able to pay my previous 2 month emis because I didn't received a salary so, but for that they have charged me almost 30k for this few months

                            I request you to please provide me at least 40% charges back to me .

                            This is my hard blood money so I am requesting that please return Mr at least 40 charges.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              jeremiah rakesh
                              Nov 6, 2022
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                              I paid my credit card bill via CRED pay to hdfc bank on 5th November. Nov 6 is my due date. But the amount I paid (₹64, 399) is not reflecting on my hdfc account . I’m tired of trying to reach to both the parties hdfc and CRED pay. The UTR number is HGA6P11A[protected]. Hdfc bank is denying to talk to me because they are mandating me to talk in Hindi instead of English. What kind of customer support is this. And I have no means of resolving this . I have attached proof of successful transfer of amount to the credit
                              +1 photos
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                              -Anay
                              HDFC Bank Customer Assistance
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                                Arun10111995
                                Nov 6, 2022
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                                Address: Gachchi Bowli ,HiTech city ,Hyderabad

                                I have a salary account with hdfc bank. I have started with sip in mutual funds (NJ wealth) using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 2200 is deducted from my account

                                I have called customer care and they told me that this amount is deducted because of payment bounce.

                                I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalize so harshly for not having balance.

                                Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

                                Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient, you will be charged. Nothing was there.

                                Please please help me resolve this and return my money.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Sumitkumar999
                                  from Kaithal, Haryana
                                  Nov 5, 2022
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                                  Address: Village Bakal District Kaithal Haryana

                                  HAB CHGS INC GST APR-SEP2022-MIR[protected]
                                  Im hdfc bank holder on my account about 1060 Rs. is deducted for unknown reason this very ridiculous i want my money back or else i will with another bank really unsatisfied with hdfc bank services i also called customer care but they didn't answering me what is this for. Please give my money back

                                  Sumit Kumar
                                  Ac - [protected]
                                  Bank branch - City Pundri District Kaithal Haryana
                                  Contact No. [protected]
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    Hritika Hariani
                                    from Powai, Maharashtra
                                    Nov 5, 2022
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                                    Address: HDFC Life

                                    In 2016, i took a home loan from L&T finance and I was mandated to buy a term insurance from HDFC life. I submitted the DD of Rs. 60000 issued from ICICI bank to loan officer. However, I have not received policy and later in nov 2021, i received the communication from ICICI bank that the DD amount is unclaimed. To claim the amount I need a NOC from HDFC life. In March 2022, I submitted the letter issued by ICICi Bank regarding the details of the DD and proof that it was issued to HDFC Life to HDFC life Goregaon branch. However, I have still not received any NOC from them and it is not even updated, everytime I get the same response.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Hritika Hariani
                                      from Powai, Maharashtra
                                      Nov 5, 2022
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                                      Address: HDFC life, Goregaon branch

                                      In 2016, I took a home loan from L&T finance, where I was informed to buy a term policy from HDFC life as a package deal. I submitted DD issued by ICICI Bank of Rs.60000 to the agent. However, did not receive any policy and later in nov 2021, I got the message from ICICI bank that the DD is unclaimed & I need to produce NOC from HDFC life to claim this money back. In March 2022, I submitted letter to HDFC life Goregaon branch issued by ICICI Bank regarding the details of DD. I have requested for NOC from HDFC life, but not getting any update from them and also have not received any NOC.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        Nikita Shukal
                                        from Powai, Maharashtra
                                        Nov 5, 2022
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                                        Got a call from HDFC they aske to pay 1500 rs for interview and after aptitude and HR interview they asked me to pay 7500 rs I told them I will not pay but she told me to talk to HR, when I refuse to pay she told this company is not a joke, your file update to senior. When I told her it's also not joke to pay you for the verification, she threaten me and told me that wait for 45 days, I ask her for what she is not replying. Please take some action against this. And resolve my problem.
                                        +14 photos
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        We sincerely regret the inconvenience. We requested you to write to us from your registered e-mail ID at http://leads.hdfcbank.com/applications/webforms/apply.MoneyPlus_Benefits_SM_Comp... mentioning your complete concern along with caller details for further assistance

                                        -Anay
                                        HDFC Bank Customer Assistance
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