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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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S
sukanchan
Nov 24, 2022
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There are some issues going with my account for last one month .

On 17.10.2022 I had received a sudden massage form bank saying my mobile number has changed( later I understood, it got changed during addition of 3rd account holder to my account), I immediately blocked all my account and cards, and after few days I had given one application for unblocking my accounts, mobile number change and debit card application to the bank.

Unblocking and mobile number change successfully done but my permanent and mailing address automatically changed( to some location, where I never been neither I applied for any address change, attached), and the debit card and address change letter sent to that address and got undelivered .

I have changed my mailing address through net banking, but permanent address could not able to change so I got my debit card.

But due to address change letter undelivered, presently my account is blocked ( it is showing unblocked but money send and receive is restricted).

I visited branch several times for last 7 days but nothing done yet.

Kindly do the needful at the earliest as I am suffering for something which I had not done.
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 25, 2022
HDFC Bank Customer Care's response
Dear customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance
Nov 25, 2022
Updated by sukanchan
link is not working.
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    J
    Jaiswalsimran
    from Kolkata, West Bengal
    Nov 24, 2022
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    I need immediate reply on this.
    When I raised complaint you guys promised me that bank never does anything to defame the customer however it's not what's happening. I need call immediately from your team and your team threatened me to murder and sharing my details with each and every person when I am not present there. Your Twitter team specifically promised me that I will never ever face this problem however you guys doesn't seem to understand the same. I will not a single penny to you guys and you are going to pay me now. I am gonna give defaming charges on your bank and let's see who is coming to defame .
    CALL ME BACK AS SOON AS POSSIBLE.
    5 person went to the address where I am not even present and shared my pictures with each and every one there saying that I am a criminal and shared my photographs.
    The person is not revealing his identity and harassing me asking me to suicide or they will keep on defame me in front of neighbours. I need immediate attention on this
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      Shivangi 27
      Nov 24, 2022
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      Hdfc bank have deducted Rs 209 from my account today for absolute no reason. I am already short on money like seriously. I have been your customer for so many years and you are treating me like to this. I WANT MY MONEY BACK AS SOON AS POSSIBLE.

      I hope to get positive answer from you.
      HDFC Bank customer support has been notified about the posted complaint.
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        D
        Nov 24, 2022
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        Address: Bazar chowk chhui kahniwara seoni Madhya 480990

        Dear HDFC Bank my account ACH D- TP ACH GRAMSEVAMICRO[protected] [protected] 10 Nov 2022 570.00 28.61
        10 Nov 2022 ACH D- TP ACH GRAMSEVAMICRO[protected] auto debit -1600 is my account plz refund my account manage plz help you
        HDFC Bank customer support has been notified about the posted complaint.
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          M
          Manasa Prasad
          Nov 24, 2022
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          I know there is a 3.5% transaction rate for international transaction. That does not mean you get to deduct out money without even transaction taking place. I have not done any transaction from nov 21-23 and still the money is getting deducted without any reason. What is happening? We trust HDFC whole heartedly but things like these makes you lose trust in your customers.

          Also Nov 15- 221.64rs
          Nov 16- 405.06rs

          Nov 21- 23: how can you even keep deducting the amount with any transaction?
          Please HDFC bank look into this issue. PLEASE!

          Thank you,
          Manasa Prasad
          +2 photos
          HDFC Bank customer support has been notified about the posted complaint.
          Dear customer,

          Thanks for connecting with us. We are happy to help. Click on https://bit.ly2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TW[protected] for us promptly respond to you via e-mail.

          -Anay
          HDFC Bank Customer Assistance
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            A
            amitkumar a shukla
            from Mumbai, Maharashtra
            Nov 24, 2022
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            Address: Mumbai

            My number is [protected] from my credit card 1098000 fraud transction done, but hdfc bank not refunded my money
            HDFC Bank customer support has been notified about the posted complaint.
            Dear customer,

            Thanks for connecting with us. We are happy to help. Click on https://bit.ly2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TW[protected] for us promptly respond to you via e-mail.

            -Anay
            HDFC Bank Customer Assistance
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              S
              Sheriyn
              from Mhow, Madhya Pradesh
              Nov 23, 2022
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              Policy no. 21628789 and 21628712
              Me and my husband we both are trying hdfc customer service number[protected] their mail id to cancel this auto debit
              But not able to connect, everytime they say contact from you registered mail id or phone no...Heights guys when i had activated this auto debit that time you people didnt ask that do this from your registered mail id kr phone no.
              Listen to your customers and their concern. Very unpleasant response from hdfc and the team.
              I want to cancel this auto debit from our child plan policies as simple as that...why dont you cancel it online when you can activate it online.
              You just cancel this auto debit from our child policies otherwise i ll quit all my accounts, investments everything.

              Sarita
              HDFC Bank customer support has been notified about the posted complaint.
              Dear customer,

              Thanks for connecting with us. We are happy to help. Click on https://bit.ly2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us promptly respond to you via e-mail.

              -Anay
              HDFC Bank Customer Assistance
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                R
                Rajeshkuba
                from Hyderabad, Andhra Pradesh
                Nov 23, 2022
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                Dear Madam/Sir - My account has been fraudly and silently charged with some unknown source starts with MIR and have been deducting money continously from my account.

                I have attached latest reference number - .DC INTL POS TXN MARKUP+ST[protected]MIR[protected]
                .ACH Debit return charges[protected]MIR[protected]

                Also, I've read complaints by others regarding similar issue and HDFC has replied saying that the charges were by amazaon - how come amazaon charges 15 or 30 or 60 days after the sale. Amazaon point of sale - pay and purchase, why will someone hide some charges and charges at a later point? Amazon has clarified that they have not deducted any amount from my bank.

                Please help me with this alien and fraud charges by HDFC BANK.

                Looking forward to hearing from you.

                Thank you,

                Rajesh
                HDFC Bank customer support has been notified about the posted complaint.
                Dear customer,

                Thanks for connecting with us. We are happy to help. Click on https://bit.ly2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TW[protected] for us promptly respond to you via e-mail.

                -Anay
                HDFC Bank Customer Assistance
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                  D
                  Deep Payalia
                  Nov 23, 2022
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                  Address: Payal,Dist-Ludhiana,state-Punjab.

                  I have ordered the product on 17/9/2022.which is a T-shirt of Red tape company.The price of product was 559.My ordered id was[protected].
                  19/9/2022 was the date of initiation of the refund.RRN number is[protected].
                  Please refund my amount in my bank account.thanks.
                  +1 photos
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear customer,

                  Thanks for connecting with us.CWe are happy to help. Click on https://bit.ly2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TW[protected] for us promptly respond to you via e-mail.

                  -Anay
                  HDFC Bank Customer Assistance
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                    S
                    Sugam sabharwal
                    from Agra, Uttar Pradesh
                    Nov 23, 2022
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                    I have some issue with HDFC BANK they are not resolving my issue of Rs-3500₹ they kept on hold from so many days.
                    Account no-[protected]
                    Branch-SHAMSHABAD ROAD, AGRA
                    HDFC Bank customer support has been notified about the posted complaint.
                    How much HDFC BANK will take just resolve my problem or else I’m clossing my account from your bank.
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                      N
                      Nikhil_1906
                      Nov 23, 2022
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                      I have a salary account with hdfc bank. I have started with sip in mutual funds using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 590 (2 times) and
                      531 (2 times) amount is deducted from my account on 09/11/22 and 21/11/22

                      I have called customer care multiple times but as soon as tell them my issue they disconnect my call

                      I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

                      Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

                      Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

                      Please please help me resolve this and return my money.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 25, 2022
                      HDFC Bank Customer Care's response
                      Dear customer,

                      Thanks for connecting with us. We are happy to help. Click on https://bit.ly2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us promptly respond to you via e-mail.

                      -Anay
                      HDFC Bank Customer Assistance
                      Nov 26, 2022
                      Updated by Nikhil_1906
                      Can't open the link you have provided !!!
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                        B
                        balasiva422
                        Nov 23, 2022
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                        NWD DEC CHG - Amount Deducted

                        Amount 25 is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.

                        Phone Number : [protected]
                        Date...
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                        G
                        ganesanv57
                        from Chennai, Tamil Nadu
                        Nov 23, 2022
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                        Address: HDFC, MONTIETH ROAD EGMORE, CHENNAU

                        I am maintaining account in HDFC BANK MONTIETH ROAD Egmore, Chennai since Sep 2011.
                        On, 18/10/22₹295 had been deducted from my account as ISA QMC charges
                        It had been told that I am maintaining Mutual Fund account since 01/04/2014and this is maintenance charges. When I looked back they have been deducting regularly since then.
                        I have not given any consent to open MF account and I have not taken any MF through them
                        I need explanation and entire debited amount to be credited back
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear customer,

                        Thanks for connecting with us. We are happy to help. Click on https://bit.ly2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us promptly respond to you via e-mail.

                        -Anay
                        HDFC Bank Customer Assistance
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                          G
                          ganesanv57
                          from Chennai, Tamil Nadu
                          Nov 23, 2022
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                          Address: HDFC BANK, MONTIETH ROAD EGMORE, CHENNAI

                          I am maintaining account with HDFC BANK Montieth road Egmore, Chennai since Sep 2011.
                          I have noticed ₹295 had been deducted from my account as ISA QMC charges on 18/10/22. When I discussed with bank I was told this as Mutual fund maintaining charges. The account had been opened on, 01/04/2014. Then onwards tgey have been deducting on quarterly basis.
                          I have not given any consent to open MF account and I have not maintained any MF through them.
                          I need explanation and the entire deducted amount to be credited back
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            sareen2809
                            from Delhi, Delhi
                            Nov 23, 2022
                            Resolved
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                            Resolved

                            Can you please stop this all ###?

                            You had already taken extra payments from me and charged me high interest rates whereas the HDFC home LOAN interest rates went down. I requested several times to send me a link to pay the outstanding and you never sent that.

                            Now you are incurring additional interest without making any sense. I had paid all the LOAN and for this only payment that is still not acceptable, you are putting me in NPA. There are millions of defaulters who don't pay their LOAN and you guys negotiate with them to pay the lesser amount and foreclose it.

                            And for an honest CUSTOMERs, you don't leave a chance to loot. I need the answer why my LOAN's interest rates were lowered from several years and you kept charging me high interest rates. I wasn't on the fixed interest rate LOAN but on the variable. You increased the interest rate when needed but didn't lower it when it went down.

                            Being a reputed bank, If there is no legitimate dealing or courtesy, what example are you setting up? I will be going to the Consumer court and also to the press if needed if that's not sorted fairly.

                            I need an answer immediately.
                            Dec 26, 2022
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 25, 2022
                            HDFC Bank Customer Care's response
                            Dear customer,

                            Thanks for connecting with us. We are happy to help. Click on https://bit.ly2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us promptly respond to you via e-mail.

                            -Anay
                            HDFC Bank Customer Assistance
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                              S
                              sumanthrb
                              Nov 22, 2022
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                              Address: HDFC BANK - BRANCH BEGUMPET

                              On 17th Nov 2023; I made an IMPS fund transfer ( 1, 00, 000/-) after some time HDFC application showed my transaction as a timeout. ( RRN =[protected].
                              MY RM ( relationship manager) = Peddaraju.[protected]@HDFCBANK.com

                              #) I called RM, and he said revert will take 3 days and suggest to make another transaction to my beneficiary. which I did use NEFT.
                              #) after three days I called RM, now he said to wait for 1 day more
                              #) Called RM again after the day, now he will check and revert...
                              #) Called RM again, he says will raise a complaint request, and will get an SMS.
                              #) SMS not received, Called RM Again to check, seems he has not raised a complaint yet; now lost my patience, when asked strong we said will take another 5 working days to get my funds back.

                              [protected]STILL WAITING... for MY MONEY ( 1, 00, 000/-) BACK[protected]

                              RM: Not taking responsibility for Customer requests/complaints; NOT a good listener.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Prashant Nish
                                Nov 22, 2022
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                                Address: 79 old mangammanpalya Bommanahalli bangalore

                                Why is my amount has been put to hold, Need a clarification on this.

                                This is the second time i am raising the complaint.

                                Still no respons.

                                Please revert back on urgent basis.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Address: 16/14 Durga Devi Nagar, Tondiarpet,Chennai 81, Tamilnadu

                                  I want to my money back
                                  Net PI to HSL Sec A/C
                                  4442636-[protected]

                                  Dear Sir / Madam,

                                  Without my notice, the below transactions have been executed by HDFC securities. We would like to know the reason and why its not been inform to us in the beginning.

                                  later they have debited 1178.82. How come this possible without my knowledge ? We kindly request HDFC securities to return the...
                                  +1 photos
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                                  Prem madhavan
                                  Nov 21, 2022
                                  Jun 12, 2025
                                  This thread was updated on Jun 12, 2025
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                                  HDFC Bank Securities charges debited from my account - net pi to hsl ltd. Net PI to HSL Sec A/C 4442636-00602340029434

                                  Address: 16/14 Durga Devi Nagar Tondiarpet,Chennai -81

                                  D.premkumar
                                  from Chennai, Tamilnadu
                                  Hi,

                                  I m a regular customer of hdfc bank. Running saving account, for salary account with hdfc from last 11years. I have been charged 1178.82 rupees for hdfc securities trading. Without my notice, the above transactions have been executed by HDFC securities. We would like to know the reason and why its not been inform to us in the beginning. Net PI to HSL Sec A/C
                                  4442636-[protected]br...
                                  +2 photos
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                                  cleanworld
                                  from Hyderabad, Telangana
                                  Nov 21, 2022
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                                  Address: hyderabaad, Telangana

                                  I suppose to file my GSTR3B but I am not getting OTP to submit my payments .
                                  I am having hard time since last 3 days,

                                  Trying to reach bank and emailed at [protected]@hdfcbank.com but no response.

                                  Now i have to pay with penalty, thou its not my fault.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                  -Anay
                                  HDFC Bank Customer Assistance
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