HDFC Bank Complaints & Reviews

I was recently charged an amount of INR 826 for a txn I did not do. It's mentioned as DC INTL POS TXN MARKUP +ST. I did not use my card anywhere and neither did any txn.. Why was I charged with this amount. please refund the amount and check into it....

Have a salary account with hdfc bank. I have started with sip in mutual funds (Groww) using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 40.38 are deducted from my account on 23 Nov 2022.
Please help me regarding this issue.
how a bank can charge any money without any notification or information, i want my money bank also i will cancel the autopay service, also if required i will close the account in hdfc just because of their poor customer service.

I have a hdfc bank credit card with credit card no [protected] .
While applying for the card as per bank confirmation given there is no joining and annual charges in the credit card.

It's a lifetime free credit card.

After the credit card reached me they made the credit card account dormant.

On 29/10/2022 they have charged me rs 590 as first year membership fees.

The amount charged to me is unauthorized.

Kindly help to reverse the charges

There are some issues going with my account for last one month .

On 17.10.2022 I had received a sudden massage form bank saying my mobile number has changed( later I understood, it got changed during addition of 3rd account holder to my account), I immediately blocked all my account and cards, and after few days I had given one application for unblocking my accounts, mobile number change and debit card application to the bank.

Unblocking and mobile number change successfully done but my permanent and mailing address automatically changed( to some location, where I never been neither I applied for any address change, attached), and the debit card and address change letter sent to that address and got undelivered .

I have changed my mailing address through net banking, but permanent address could not able to change so I got my debit card.

But due to address change letter undelivered, presently my account is blocked ( it is showing unblocked but money send and receive is restricted).

I visited branch several times for last 7 days but nothing done yet.

Kindly do the needful at the earliest as I am suffering for something which I had not done.

I need immediate reply on this.
When I raised complaint you guys promised me that bank never does anything to defame the customer however it's not what's happening. I need call immediately from your team and your team threatened me to murder and sharing my details with each and every person when I am not present there. Your Twitter team specifically promised me that I will never ever face this problem however you guys doesn't seem to understand the same. I will not a single penny to you guys and you are going to pay me now. I am gonna give defaming charges on your bank and let's see who is coming to defame .
CALL ME BACK AS SOON AS POSSIBLE.
5 person went to the address where I am not even present and shared my pictures with each and every one there saying that I am a criminal and shared my photographs.
The person is not revealing his identity and harassing me asking me to suicide or they will keep on defame me in front of neighbours. I need immediate attention on this

Hdfc bank have deducted Rs 209 from my account today for absolute no reason. I am already short on money like seriously. I have been your customer for so many years and you are treating me like to this. I WANT MY MONEY BACK AS SOON AS POSSIBLE.

I hope to get positive answer from you.

Dear HDFC Bank my account ACH D- TP ACH GRAMSEVAMICRO[protected] [protected] 10 Nov 2022 570.00 28.61
10 Nov 2022 ACH D- TP ACH GRAMSEVAMICRO[protected] auto debit -1600 is my account plz refund my account manage plz help you

I know there is a 3.5% transaction rate for international transaction. That does not mean you get to deduct out money without even transaction taking place. I have not done any transaction from nov 21-23 and still the money is getting deducted without any reason. What is happening? We trust HDFC whole heartedly but things like these makes you lose trust in your customers.

Also Nov 15- 221.64rs
Nov 16- 405.06rs

Nov 21- 23: how can you even keep deducting the amount with any transaction?
Please HDFC bank look into this issue. PLEASE!

Thank you,
Manasa Prasad

My number is [protected] from my credit card 1098000 fraud transction done, but hdfc bank not refunded my money

Policy no. 21628789 and 21628712
Me and my husband we both are trying hdfc customer service number[protected] their mail id to cancel this auto debit
But not able to connect, everytime they say contact from you registered mail id or phone no...Heights guys when i had activated this auto debit that time you people didnt ask that do this from your registered mail id kr phone no.
Listen to your customers and their concern. Very unpleasant response from hdfc and the team.
I want to cancel this auto debit from our child plan policies as simple as that...why dont you cancel it online when you can activate it online.
You just cancel this auto debit from our child policies otherwise i ll quit all my accounts, investments everything.

Sarita

Dear Madam/Sir - My account has been fraudly and silently charged with some unknown source starts with MIR and have been deducting money continously from my account.

I have attached latest reference number - .DC INTL POS TXN MARKUP+ST[protected]MIR[protected]
.ACH Debit return charges[protected]MIR[protected]

Also, I've read complaints by others regarding similar issue and HDFC has replied saying that the charges were by amazaon - how come amazaon charges 15 or 30 or 60 days after the sale. Amazaon point of sale - pay and purchase, why will someone hide some charges and charges at a later point? Amazon has clarified that they have not deducted any amount from my bank.

Please help me with this alien and fraud charges by HDFC BANK.

Looking forward to hearing from you.

Thank you,

Rajesh

I have ordered the product on 17/9/2022.which is a T-shirt of Red tape company.The price of product was 559.My ordered id was[protected].
19/9/2022 was the date of initiation of the refund.RRN number is[protected].
Please refund my amount in my bank account.thanks.

I have some issue with HDFC BANK they are not resolving my issue of Rs-3500₹ they kept on hold from so many days.
Account no-[protected]
Branch-SHAMSHABAD ROAD, AGRA

I have a salary account with hdfc bank. I have started with sip in mutual funds using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 590 (2 times) and
531 (2 times) amount is deducted from my account on 09/11/22 and 21/11/22

I have called customer care multiple times but as soon as tell them my issue they disconnect my call

I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

Please please help me resolve this and return my money.

Amount 25 is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.

Phone Number : [protected]
Date...

I am maintaining account in HDFC BANK MONTIETH ROAD Egmore, Chennai since Sep 2011.
On, 18/10/22₹295 had been deducted from my account as ISA QMC charges
It had been told that I am maintaining Mutual Fund account since 01/04/2014and this is maintenance charges. When I looked back they have been deducting regularly since then.
I have not given any consent to open MF account and I have not taken any MF through them
I need explanation and entire debited amount to be credited back

I am maintaining account with HDFC BANK Montieth road Egmore, Chennai since Sep 2011.
I have noticed ₹295 had been deducted from my account as ISA QMC charges on 18/10/22. When I discussed with bank I was told this as Mutual fund maintaining charges. The account had been opened on, 01/04/2014. Then onwards tgey have been deducting on quarterly basis.
I have not given any consent to open MF account and I have not maintained any MF through them.
I need explanation and the entire deducted amount to be credited back

Can you please stop this all ###?

You had already taken extra payments from me and charged me high interest rates whereas the HDFC home LOAN interest rates went down. I requested several times to send me a link to pay the outstanding and you never sent that.

Now you are incurring additional interest without making any sense. I had paid all the LOAN and for this only payment that is still not acceptable, you are putting me in NPA. There are millions of defaulters who don't pay their LOAN and you guys negotiate with them to pay the lesser amount and foreclose it.

And for an honest CUSTOMERs, you don't leave a chance to loot. I need the answer why my LOAN's interest rates were lowered from several years and you kept charging me high interest rates. I wasn't on the fixed interest rate LOAN but on the variable. You increased the interest rate when needed but didn't lower it when it went down.

Being a reputed bank, If there is no legitimate dealing or courtesy, what example are you setting up? I will be going to the Consumer court and also to the press if needed if that's not sorted fairly.

I need an answer immediately.

On 17th Nov 2023; I made an IMPS fund transfer ( 1, 00, 000/-) after some time HDFC application showed my transaction as a timeout. ( RRN =[protected].
MY RM ( relationship manager) = Peddaraju.[protected]@HDFCBANK.com

#) I called RM, and he said revert will take 3 days and suggest to make another transaction to my beneficiary. which I did use NEFT.
#) after three days I called RM, now he said to wait for 1 day more
#) Called RM again after the day, now he will check and revert...
#) Called RM again, he says will raise a complaint request, and will get an SMS.
#) SMS not received, Called RM Again to check, seems he has not raised a complaint yet; now lost my patience, when asked strong we said will take another 5 working days to get my funds back.

[protected]STILL WAITING... for MY MONEY ( 1, 00, 000/-) BACK[protected]

RM: Not taking responsibility for Customer requests/complaints; NOT a good listener.

Why is my amount has been put to hold, Need a clarification on this.

This is the second time i am raising the complaint.

Still no respons.

Please revert back on urgent basis.