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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
Complaints 32944
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18420
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HDFC Bank reviews & complaints page 64

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S
sandip halpati
from Rajkot, Gujarat
Dec 6, 2022
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Hi,

i have not asked for any loan on hdfc card still got credit card limit reduced to 11000 on 3rd december without my knowledge .

there is no clear way to address this issue,

why bank should drag into technicality which is customer dont understand. 2nd worst banking experience with hdfc bank.

please help me to resolve this issue.
Dec 6, 2022
Complaint marked as Resolved 
still i have registered complaint in toll free helpline complaint number is 22340980565 still not resolved but waiting for positive result
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

Thanks for connecting with us. We are happy to help. Click on http://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Lease mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance
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    D
    Drruchita Sharma
    Dec 5, 2022
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    Address: Chhatarpur

    I request for the reissue of my fastag
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    Thanks for connecting with us. We are happy to help. Click on http://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    -Anay
    HDFC Bank Customer Assistance
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      B
      Bekkem Chandrashekar Reddy
      Dec 5, 2022
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      My account was debited with an amount of 627.18/- without my approval.
      when I checked my transaction history it says the following.

      INTER-BRN CASH CHG INCL GST 281122-MIR[protected]

      Ref Num:MIR[protected]
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      Thanks for connecting with us. We are happy to help. Click on http://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

      -Anay
      HDFC Bank Customer Assistance
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        V
        Vikas Khade
        Dec 5, 2022
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        Address: Pune

        I have opened saving account in HDFC bank, after completing the KYC welcome kit was dispatched to my address. But on the delivery of welcome kit through bludart, i was out of town...After that the status was Delivery unattempted on bludart. And welcome kit is returned to Chennai HDFC.

        Please check the issue and Do the needful.

        My details -
        Name - Vikas Dattatray Khade
        AC no. - [protected]
        Customer id[protected]
        IFSC - HDFC002524

        Bludart Waybill no - [protected]
        Location - Pune Branch
        Dec 14, 2022
        Complaint marked as Resolved 
        Hdfc bank attempted address re verification after that they sent me the welcome kit for second time..now i have received welcome kit successfully.. Thanks
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        Thanks for connecting with us. We are happy to help. Click on http://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

        -Anay
        HDFC Bank Customer Assistance
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          7
          774499
          Dec 5, 2022
          Resolved
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          I am Rushikesh appasaheb salunke ( Employ code- R24467) Ex Personal bankers in FC Road Pune branch join on January 2022 but suddenly I face serious health problem that's why I am giving my resignation from my job and I have not serving my notice period. I am informed my supervisor And HR team also send my medical report. So I have humble request to you please helps me.
          Dec 8, 2022
          Complaint marked as Resolved 
          Issues the my relieving letter in as soon as possible.
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          Thanks for connecting with us. We are happy to help. Click on http://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

          -Anay
          HDFC Bank Customer Assistance
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            D
            Disha h
            Dec 4, 2022
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            It isnt letting me make any kind of online bank transfers. I have done it before and just a few days back so i know all the details are proper.
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

            -Anay
            HDFC Bank Customer Assistance
            Dear Customer,

            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              K
              Kshama05
              Dec 4, 2022
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              Hi, I am not able to receive OTP on my mobile [protected], I am currecntly in dubai. Kindly help. account number is [protected], besant nagar chennai
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              Thanks for connecting with us. We are happy to help. Click on http://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

              -Anay
              HDFC Bank Customer Assistance
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                A
                Akshay017
                from Trivandrum, Kerala
                Dec 4, 2022
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                Address: Tc 38/2165 BNRA 48 MURUGABHAVANAM, CHENTHITTA Power House Road Trivandrum(04)

                Hi, my name is akshay. I had paid credit card bill twice. For first time when I paid it showed as error so 2 time also I tried to pay it got success but when I checked the account statement 2 times the money has been debited. I need the money that paid the 2 time
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                Thanks for connecting with us. We are happy to help. Click on http://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                -Anay
                HDFC Bank Customer Assistance
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                  D
                  Docamitgupta
                  from Mumbai, Maharashtra
                  Dec 4, 2022
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                  Rs 31082/- was deducted from my hdfc account no [protected] on 23.08.21 . It was upi transaction as per bank sms but i cannot find any such transaction in my gpay account which is the only upi i am using . I called at customer care number and they asked me to visit branch.I have gone to branch and they asked me to do email at customer support. Email from bank helpline says they cannot provide me details older than 6 months.
                  Need urgent help to know details of beneficiary and whether it was authentic transaction
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  Thanks for connecting with us. We are happy to help. Click on http://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                  -Anay
                  HDFC Bank Customer Assistance
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                    S
                    Shihad Salam
                    from Kollam, Kerala
                    Dec 4, 2022
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                    Resolved

                    Invalid PVR Cinemas Voucher Provided

                    HDFC Bank cheated my by providing invalid voucher code for PVR cinemas. I have redeemed by Credit Card points to purchase two PVR Vouchers of INR 1000 (2 number of 500 INR voucher). Both of the vouchers are not working, I'm getting "Invalid Voucher" message. I spent almost 3000 points to purchase the two vouchers, please provide me the valid vouchers asap.
                    Details below:
                    Name: SHIHAD SALAM
                    Mobile: [protected]
                    Voucher...
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                    S
                    sanjay2611
                    from Ahmedabad, Gujarat
                    Dec 3, 2022
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                    With Reference to the above Service Request Number, i have paid total amount of Rs.63555 to HDFC credit card Ending with 7974 & my excess amount is Rs.32069.00 so I am totally disappointed by giving half information provided by your executive Ms Riddhi & Ms Binal & the Resolution provided by HDFC Bank, as a long relationship to HDFC bank & since 7 years i am i am Using credit card, I never paid any amount which was refunded in my credit card against transaction though bill was generated, i just pay balance amount after deducting returned amount, though as guided by Ms Ridhi as you pay full amount we will refund access amount to your HDFC saving bank, with trust on HDFC i paid full amount by taking help from Friends, now when it is time to refund access amount, they said to do new transaction against this or give application for demand draft, i am really disappointed & it seems such way Bank is keeping customer amount in their account for earning interest, my strict request you to refund my access amount to my HDFC saving account mention in trail mail within 2 days, else i will have to go to consumer forum, PG portal for taking it with interest earned on this amount by Bank .
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      sri1991
                      Dec 3, 2022
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                      HDFC has charged me debit card emi for a cancelled product on amazon. They are constantly harassing me and not stopping the EMI. I have also gotten emails from amazon and shared the same with HDFC but to no vail. They have become cheaters!!!
                      I have shared emails after emails and talked to customer care exs too.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Y
                        Yogeeti
                        from Chandigarh, Chandigarh
                        Dec 2, 2022
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                        Loan no 24981914
                        HDFC Bank customer support has been notified about the posted complaint.
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                          R
                          rakhidhiwar
                          Dec 2, 2022
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                          Hi Team,

                          Pls remove my pan card from irda portal. On immediate basis as I am unable to apply new job now.
                          Name - Rakhi Dhiwar
                          Pan no. BNYPD4527P

                          I have tried through ENVOY portal also as my registered no is not working now unable to get otp for the deactivation.

                          Already raised request many times but not getting response
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Khanashfaq
                            from Alibag, Maharashtra
                            Dec 1, 2022
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                            Address: Alibag

                            I have salary account with hdfc bank. I have started with sip in mutual funds. But i didnt maintain sufficient balance in one months. I have been charged ach debit return charges of rs 990 in 18th November and again 796 in 23 November 2022

                            I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

                            Hdcf bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

                            Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me on the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

                            Please please help me resolve this and return my money.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Khanashfaq
                              from Alibag, Maharashtra
                              Dec 1, 2022
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                              Address: Alibag

                              I have salary account with hdfc bank. I have started with sip in mutual funds. But i didnt maintain sufficient balance in one months. I have been charged ach debit return charges of rs 501 or 490 in 18th November and again 794 in 23 November 2022

                              I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

                              Hdcf bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

                              Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me on the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

                              Please please help me resolve this and return my money.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                chandan.jana
                                from Thavarekere, Karnataka
                                Dec 1, 2022
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                                Address: Kolkata

                                I have done the imps transaction of amount RS.8300from my hdfc savings account to other bank account via mobile app.

                                I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

                                Why don't you credit it back when Transaction timed out and money debited from account??? What if its very urgent like to pay bills in hospital and don't have any extra money.???

                                This is pathetic process from HDFC.
                                EVEN I COULDN'T CONNECT TO CUSTOMER CARE DUE TO TECHNICAL PROBLEM ON BANK END.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  chandan.jana
                                  from Thavarekere, Karnataka
                                  Dec 1, 2022
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                                  Address: Kolkata

                                  I have done the imps transaction of amount RS.83000 from my hdfc savings account to other bank account via hdfc mobile app.

                                  I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

                                  Why don't you credit it back when Transaction timed out and money debited from account??? What if its very urgent like to pay bills in hospital and don't have any extra money.???

                                  This is pathetic process from HDFC.
                                  EVEN I COULDN'T CONNECT TO CUSTOMER CARE DUE TO TECHNICAL PROBLEM ON BANK END.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    naveensinghcr21
                                    from Powai, Maharashtra
                                    Dec 1, 2022
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                                    Address: Qr. No E-1/46,inner campus, B.I.T Mesra,ranchi, R&D building

                                    Hi team,
                                    I was trapped in an online fraud case so i had to block card, upi and everyting related and freezed my account. I reached out to bank to get back things normal, they asked me to fill a form and finally everything is working fine..i got new debit card, my account got unfreezed, my net banking working fine. But unable to use UPI payment, bank is saying they can check that my UPI is working fine, but i am unable to make any upi payments. Please help(attached screenshot for reference, when i use hdfc phonebanking to make any upi payment)
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      naveensinghcr21
                                      from Powai, Maharashtra
                                      Dec 1, 2022
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                                      Address: Qr. No E-1/46,inner campus, B.I.T Mesra,ranchi, R&D building

                                      I am unable to make any upi payments, in otger upi apps like phonepe it says "your bank declined this payment", and on hdfc phonebanking it says " we are unable to carry out your instruction". Somedays back i was scammed with fraud case so account was freezed but everything got resumed, only upi payment is stuck.Nearby bank is also unable to help as they say your UPI is also enabled, they also cant help. I am fed up now with this thing now.
                                      HDFC Bank customer support has been notified about the posted complaint.
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