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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 64

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R
RohiniSangireddy
from Hyderabad, Andhra Pradesh
Nov 28, 2022
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Address: Champapet, hyderabad

This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

Kindly be informed that an amount of rs 807.33/- was deducted from my savings/salary account on 18 sept 2019 under the name of depository charges.

Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 885-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.. If they would had communicated that even if i don't use the account, still would be charged then i would have closed the account.

And after all we are working hard and earning money. Kindly suggest how do we proceed with the same to ensure that in future, no such issue is encountered.

Also, i request you to please refund the deducted amount to my savings account.

Thanks and regards,
Sangireddy Rohini
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance
Akhil212's reply, Mar 24, 2023
Dear HDFC Bank,

You are very clever, for deducting Depository charges you are not giving any reference number.

My self Akhilesh, randomly I checked march month statement, there I found sone depository charges deducted. The great HDFC bank this is unfair wit out informing customer you deducted 885 rupees. In this complaint you mentioned raise a complaint with reference number, In my deduction you did not maintained any reference nuber.

Please suggest me a solution on this.

Thanks,
Akhilesh
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TW[protected] along with the requested details and details of the charges for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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    Udya Patel
    Nov 28, 2022
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    Address: Rajgir, Bihar

    Hi HDFC Bank Team,

    "INTER-BRN CASH CHG INCL GST 101022-MIR[protected]."

    The amount of 2, 596.00 was debited from my account no - [protected] on 29th Oct 2022 without any notice. Please explain which type of charge this is or why you would deduct this huge amount.
    Please revert back the money asap.

    Really I got frustrated with your service. How can you deduct the money without intimating me?

    Thanks,
    Udya Kumari,
    Mob No - [protected],
    Email- udya.[protected]@gmail.com,
    Cust id[protected]
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    -Anay
    HDFC Bank Customer Assistance
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      M
      Myashg
      Nov 28, 2022
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      I had a good transition history with your but your bank is repeatedly cutting amount from my account even now 1090 is showing as negative balance not even showing in statement please remove this feeling exhausted with this approach
      Please remove it, unnecessary paying to the bank frequently thank you
      MY details

      Customer id[protected]
      Account number: [protected]
      Phone number [protected]
      Mail id: chitteti.145.[protected]@gmail.com
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

      -Anay
      HDFC Bank Customer Assistance
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        M
        Myashg
        Nov 28, 2022
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        Address: Sri Kalahasthi

        I have opened a salary account in your bank and I had a good transition history with your but your bank is repeatedly cutting amount from my account even now 1090 is showing as negative balance not even showing in statement please remove this feeling exhausted with this approach
        Please remove it, unnecessary paying to the bank frequently thank you
        MY details

        Customer id[protected]
        Account number: [protected]
        Phone number [protected]
        Mail id: chitteti.145.[protected]@gmail.com
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

        -Anay
        HDFC Bank Customer Assistance
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          A
          aliraza94
          from Bhagalpur, Bihar
          Nov 28, 2022
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          I am a NRI account holder and sent email for closing ISMAQ account, But still it is not closed, They are saying to visit branch, I cann't visit branch as I am not in country.
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

          -Anay
          HDFC Bank Customer Assistance
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            A
            avanishsingh2502
            from Samastipur, Bihar
            Nov 28, 2022
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            Ear Sir,
            My name is Avanish Chandan, I have a bank account in Hdfc Bank with Account number [protected] whose IFSC code is HDFC0009033 I want to invest so that I get some amount as monthly interest .

            Two Bank employee came to my home and explained Hdfc Life Sanchay Par Advantage that u have to pay 300000 yearly for 3 year after then u will get 5400 every month from starting month for 3 years after 3 year locking period ur whole principal amount will be refunded back i[censored] want I have his voice recording as proof of my saying, but when I talk to hdfc life customer executive they told me that after 3 years I will get only 30% of my principal amount this is a nightmare for me when I hear this my priority was that I should not loose my principal amount .

            So this is clear cheating with me they should have told me that if I break in between I will get lesser amount how can the bank staff give me the wrong information about such crucial thing .
            They were so desperate to sell me their plan may be they have to fulfill their target to sell their plan .

            Sir please help me i want my principal amount back i am ready to pay the whole amount back which i received during this 9 months as interest but i want my principal amount back, customer go by what bank officials say this kind of cheating can't be tolerated please help me i am only person earning for my family plz refund my money I will pay the received intrest back.

            Name -Avanish Chandan
            Bank- HDFC BANK (Samastipur, Mohanpur)
            Branch- Mohanpur Branch Samastipur
            IFSC- HDFC00009033
            POLICY - HDFC Life Sanchay Par Advantage
            Policy Number[protected]

            BANK EMPLOYEE NAME AND NUMBER

            Mr Sarin
            [protected]

            Mr Saumya kumar
            [protected]
            HDFC Bank customer support has been notified about the posted complaint.
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              M
              Mala.sen
              Nov 27, 2022
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              Address: 356/20A nsc bose road kolkata 700047

              Even if you want to withdrew your money from bank, you have to step into your home branch other than home branch they will give you 25k. though your step into home branch there you want get money, Sorry Sir, No cash available today at branch.
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer

              Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

              Anay
              HDFC Bank Customer Assistance
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                kavya cheerala
                Nov 27, 2022
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                I am trying to add beneficiary to my hdfc net banking to trasfer the funds with the other bank account, while adding the beneficiary i am not able to add the Ifsc code and not able to search the record with ifsc code it is displaying no records found .Please check the below screenshot.
                +1 photos
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer

                Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TW[protected] for us to promptly respond to you via e-mail.

                Anay
                HDFC Bank Customer Assistance
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                  E
                  Edenstacey
                  from Porvorim, Goa
                  Nov 27, 2022
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                  I have been facing an issue while using online UPI payments such as google pay with a message saying contact your bank with error code YC. I have visited HDFC bank Porvorim Branch 3 times but their customer care is useless and haven't been able to resolve my issue since the last 1 year. Please please help me to solve this issue at the earliest
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer

                  Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TW[protected] for us to promptly respond to you via e-mail.

                  Anay
                  HDFC Bank Customer Assistance
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                    A
                    Akash Maddheshiya
                    Nov 27, 2022
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                    Hi team, , ,

                    I’m doing cash withdrawals at my home branch but there is charge deducting from my account name (inter brn charge incl gst )
                    1st amout is 1770 and 2nd is 2950 kindly please refund it
                    +1 photos
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer

                    Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                    Anay
                    HDFC Bank Customer Assistance
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                      Tasfia Anjum
                      Nov 26, 2022
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                      I have noticed that my account is getting into negative balance from past month i thought it was due to my emi late payment but then realised it's being held due from bank in the name of mi revenue hold
                      My account balance is now -2309 once it was deducted as 400 once 600 once 1k ...i don't know what is happening but request for unholding or refunding immediately
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
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                        @AKothari_SG
                        Nov 26, 2022
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                        My credit card was charged an annual membership fee of Rs. 10000, plus GST of Rs. 1800, on 25/5/2022, under ref. no. 19999999982525999629130. The membership fee of Rs. 10000 was reversed on 27/06/2022. However, the GST has not been reversed despite my complaint to the Credit Card customer service. This is most unusual practice compared with other product or service retailers who refund the full value of any refund (inclusive of GST). I request assistance to obtain a refund of Rs.1800.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          sandy2704
                          Nov 26, 2022
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                          Address: bangalore

                          I have a salary account with hdfc bank. I have started with sip in mutual funds (IND money) using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 590 and 260.69 is deducted from my account and now my balance is showing -300.31 rs on 25/11/2022.

                          I have called customer care and they told me that this amount is deducted because of payment bounce.

                          I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

                          Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

                          Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.HDFC bank, Sahakarnagar branch.

                          Please please help me resolve this and return my money.
                          +1 photos
                          HDFC Bank customer support has been notified about the posted complaint.
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                            sandy2704
                            Nov 26, 2022
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                            Resolved

                            Address: bangalore

                            I have a salary account with hdfc bank. I have started with sip in mutual funds (IND money) using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 590 and 230.69 is deducted from my account and now my balance is showing -300.31 rs on 25/11/2022.

                            I have called customer care and they told me that this amount is deducted because of payment bounce.

                            I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

                            Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

                            Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

                            Please please help me resolve this and return my money.
                            HDFC bank, sahakarnagar branch.
                            Dec 29, 2022
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 28, 2022
                            HDFC Bank Customer Care's response
                            Dear Customer

                            Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TW[protected] for us to promptly respond to you via e-mail.

                            Anay
                            HDFC Bank Customer Assistance
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                              Mohiricha Chodhary
                              Nov 26, 2022
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                              Loan department

                              I am irritated by hdfc loan and pay monthly 1 emi bounced in october but I pay 12 october and they call me for due payment and i also pay 531rs but they call me and message me again and again my loan account no[protected]...
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                              R
                              Nov 25, 2022
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                              My ac. debited 4602 rs as amb charges by the bank without any perior notice kindly refund this money otherwise iam closing this ac.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Njk51
                                Nov 25, 2022
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                                Address: Banglore

                                I have bought my ipadpro 11 with hdfc bank debit card on 10/07/2022 in orion Banglore. As mentioned by hdfc bank (To receive cashback of 4000 within 90 days from the transactional month end) i haven’t received my cashback till now, it is more than 90 days. I have asked in orion, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  chetansm6
                                  from Bengaluru, Karnataka
                                  Nov 25, 2022
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                                  Golden edge personal loan foreclosure charges

                                  Address: Bengaluru

                                  I had taken personal loan ( golden edge) in 2020. loan acc no is 97971067 Now i want to close it. In November 2022 i had been to HDFC bank ( CMH road indiaranagar bangalore branch), they said 3.54% foreclosure charges are applicable on outstanding principle amount. But when applying for loan they said there will nil foreclosure charges. kindly bound to the offers which made while giving loan....
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                                  SRkgupta
                                  Nov 25, 2022
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                                  I am very unhappy to write this to hdfc from my registered email id as there is unnecessary chages has beed charged from my account of Rs 177 ( BRN CASH TXN CHGS INCL GST) without any notification nor did I received an SMS or Email for this charge which is very much anoying . Reference number for this transaction charge is MIR[protected].
                                  I hope that this charge will be refunded back as soon as otherwise i have to look for other bank
                                  Attaching the screenshot for your reference.
                                  Sir/Mam
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                                    Maran.i
                                    Nov 25, 2022
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                                    I am not able to add new beneficiary because I cannot receive OTP near 4 months
                                    HDFC Bank customer support has been notified about the posted complaint.
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