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HDFC Bank Complaints & Reviews

2.9
Updated: Nov 26, 2025
Complaints 32872
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HDFC Bank reviews & complaints page 63

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A
amitkumar a shukla
from Mumbai, Maharashtra
Nov 24, 2022
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Address: Mumbai

My number is [protected] from my credit card 1098000 fraud transction done, but hdfc bank not refunded my money
HDFC Bank customer support has been notified about the posted complaint.
Dear customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TW[protected] for us promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance
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    S
    Sheriyn
    from Mhow, Madhya Pradesh
    Nov 23, 2022
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    Policy no. 21628789 and 21628712
    Me and my husband we both are trying hdfc customer service number[protected] their mail id to cancel this auto debit
    But not able to connect, everytime they say contact from you registered mail id or phone no...Heights guys when i had activated this auto debit that time you people didnt ask that do this from your registered mail id kr phone no.
    Listen to your customers and their concern. Very unpleasant response from hdfc and the team.
    I want to cancel this auto debit from our child plan policies as simple as that...why dont you cancel it online when you can activate it online.
    You just cancel this auto debit from our child policies otherwise i ll quit all my accounts, investments everything.

    Sarita
    HDFC Bank customer support has been notified about the posted complaint.
    Dear customer,

    Thanks for connecting with us. We are happy to help. Click on https://bit.ly2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us promptly respond to you via e-mail.

    -Anay
    HDFC Bank Customer Assistance
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      R
      Rajeshkuba
      from Hyderabad, Andhra Pradesh
      Nov 23, 2022
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      Dear Madam/Sir - My account has been fraudly and silently charged with some unknown source starts with MIR and have been deducting money continously from my account.

      I have attached latest reference number - .DC INTL POS TXN MARKUP+ST[protected]MIR[protected]
      .ACH Debit return charges[protected]MIR[protected]

      Also, I've read complaints by others regarding similar issue and HDFC has replied saying that the charges were by amazaon - how come amazaon charges 15 or 30 or 60 days after the sale. Amazaon point of sale - pay and purchase, why will someone hide some charges and charges at a later point? Amazon has clarified that they have not deducted any amount from my bank.

      Please help me with this alien and fraud charges by HDFC BANK.

      Looking forward to hearing from you.

      Thank you,

      Rajesh
      HDFC Bank customer support has been notified about the posted complaint.
      Dear customer,

      Thanks for connecting with us. We are happy to help. Click on https://bit.ly2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TW[protected] for us promptly respond to you via e-mail.

      -Anay
      HDFC Bank Customer Assistance
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        D
        Deep Payalia
        Nov 23, 2022
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        Address: Payal,Dist-Ludhiana,state-Punjab.

        I have ordered the product on 17/9/2022.which is a T-shirt of Red tape company.The price of product was 559.My ordered id was[protected].
        19/9/2022 was the date of initiation of the refund.RRN number is[protected].
        Please refund my amount in my bank account.thanks.
        +1 photos
        HDFC Bank customer support has been notified about the posted complaint.
        Dear customer,

        Thanks for connecting with us.CWe are happy to help. Click on https://bit.ly2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TW[protected] for us promptly respond to you via e-mail.

        -Anay
        HDFC Bank Customer Assistance
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          S
          Sugam sabharwal
          from Agra, Uttar Pradesh
          Nov 23, 2022
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          I have some issue with HDFC BANK they are not resolving my issue of Rs-3500₹ they kept on hold from so many days.
          Account no-[protected]
          Branch-SHAMSHABAD ROAD, AGRA
          HDFC Bank customer support has been notified about the posted complaint.
          How much HDFC BANK will take just resolve my problem or else I’m clossing my account from your bank.
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            N
            Nikhil_1906
            Nov 23, 2022
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            I have a salary account with hdfc bank. I have started with sip in mutual funds using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 590 (2 times) and
            531 (2 times) amount is deducted from my account on 09/11/22 and 21/11/22

            I have called customer care multiple times but as soon as tell them my issue they disconnect my call

            I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

            Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

            Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

            Please please help me resolve this and return my money.
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 25, 2022
            HDFC Bank Customer Care's response
            Dear customer,

            Thanks for connecting with us. We are happy to help. Click on https://bit.ly2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us promptly respond to you via e-mail.

            -Anay
            HDFC Bank Customer Assistance
            Nov 26, 2022
            Updated by Nikhil_1906
            Can't open the link you have provided !!!
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              B
              balasiva422
              Nov 23, 2022
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              NWD DEC CHG - Amount Deducted

              Amount 25 is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.

              Phone Number : [protected]
              Date...
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              G
              ganesanv57
              from Chennai, Tamil Nadu
              Nov 23, 2022
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              Address: HDFC, MONTIETH ROAD EGMORE, CHENNAU

              I am maintaining account in HDFC BANK MONTIETH ROAD Egmore, Chennai since Sep 2011.
              On, 18/10/22₹295 had been deducted from my account as ISA QMC charges
              It had been told that I am maintaining Mutual Fund account since 01/04/2014and this is maintenance charges. When I looked back they have been deducting regularly since then.
              I have not given any consent to open MF account and I have not taken any MF through them
              I need explanation and entire debited amount to be credited back
              HDFC Bank customer support has been notified about the posted complaint.
              Dear customer,

              Thanks for connecting with us. We are happy to help. Click on https://bit.ly2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us promptly respond to you via e-mail.

              -Anay
              HDFC Bank Customer Assistance
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                G
                ganesanv57
                from Chennai, Tamil Nadu
                Nov 23, 2022
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                Address: HDFC BANK, MONTIETH ROAD EGMORE, CHENNAI

                I am maintaining account with HDFC BANK Montieth road Egmore, Chennai since Sep 2011.
                I have noticed ₹295 had been deducted from my account as ISA QMC charges on 18/10/22. When I discussed with bank I was told this as Mutual fund maintaining charges. The account had been opened on, 01/04/2014. Then onwards tgey have been deducting on quarterly basis.
                I have not given any consent to open MF account and I have not maintained any MF through them.
                I need explanation and the entire deducted amount to be credited back
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  sareen2809
                  from Delhi, Delhi
                  Nov 23, 2022
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                  Resolved

                  Can you please stop this all ###?

                  You had already taken extra payments from me and charged me high interest rates whereas the HDFC home LOAN interest rates went down. I requested several times to send me a link to pay the outstanding and you never sent that.

                  Now you are incurring additional interest without making any sense. I had paid all the LOAN and for this only payment that is still not acceptable, you are putting me in NPA. There are millions of defaulters who don't pay their LOAN and you guys negotiate with them to pay the lesser amount and foreclose it.

                  And for an honest CUSTOMERs, you don't leave a chance to loot. I need the answer why my LOAN's interest rates were lowered from several years and you kept charging me high interest rates. I wasn't on the fixed interest rate LOAN but on the variable. You increased the interest rate when needed but didn't lower it when it went down.

                  Being a reputed bank, If there is no legitimate dealing or courtesy, what example are you setting up? I will be going to the Consumer court and also to the press if needed if that's not sorted fairly.

                  I need an answer immediately.
                  Dec 26, 2022
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 25, 2022
                  HDFC Bank Customer Care's response
                  Dear customer,

                  Thanks for connecting with us. We are happy to help. Click on https://bit.ly2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us promptly respond to you via e-mail.

                  -Anay
                  HDFC Bank Customer Assistance
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                    S
                    sumanthrb
                    Nov 22, 2022
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                    Address: HDFC BANK - BRANCH BEGUMPET

                    On 17th Nov 2023; I made an IMPS fund transfer ( 1, 00, 000/-) after some time HDFC application showed my transaction as a timeout. ( RRN =[protected].
                    MY RM ( relationship manager) = Peddaraju.[protected]@HDFCBANK.com

                    #) I called RM, and he said revert will take 3 days and suggest to make another transaction to my beneficiary. which I did use NEFT.
                    #) after three days I called RM, now he said to wait for 1 day more
                    #) Called RM again after the day, now he will check and revert...
                    #) Called RM again, he says will raise a complaint request, and will get an SMS.
                    #) SMS not received, Called RM Again to check, seems he has not raised a complaint yet; now lost my patience, when asked strong we said will take another 5 working days to get my funds back.

                    [protected]STILL WAITING... for MY MONEY ( 1, 00, 000/-) BACK[protected]

                    RM: Not taking responsibility for Customer requests/complaints; NOT a good listener.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      P
                      Prashant Nish
                      Nov 22, 2022
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                      Address: 79 old mangammanpalya Bommanahalli bangalore

                      Why is my amount has been put to hold, Need a clarification on this.

                      This is the second time i am raising the complaint.

                      Still no respons.

                      Please revert back on urgent basis.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Address: 16/14 Durga Devi Nagar, Tondiarpet,Chennai 81, Tamilnadu

                        I want to my money back
                        Net PI to HSL Sec A/C
                        4442636-[protected]

                        Dear Sir / Madam,

                        Without my notice, the below transactions have been executed by HDFC securities. We would like to know the reason and why its not been inform to us in the beginning.

                        later they have debited 1178.82. How come this possible without my knowledge ? We kindly request HDFC securities to return the...
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                        Address: 16/14 Durga Devi Nagar Tondiarpet,Chennai -81

                        D.premkumar
                        from Chennai, Tamilnadu
                        Hi,

                        I m a regular customer of hdfc bank. Running saving account, for salary account with hdfc from last 11years. I have been charged 1178.82 rupees for hdfc securities trading. Without my notice, the above transactions have been executed by HDFC securities. We would like to know the reason and why its not been inform to us in the beginning. Net PI to HSL Sec A/C
                        4442636-[protected]br...
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                        cleanworld
                        from Hyderabad, Telangana
                        Nov 21, 2022
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                        Address: hyderabaad, Telangana

                        I suppose to file my GSTR3B but I am not getting OTP to submit my payments .
                        I am having hard time since last 3 days,

                        Trying to reach bank and emailed at [protected]@hdfcbank.com but no response.

                        Now i have to pay with penalty, thou its not my fault.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                        -Anay
                        HDFC Bank Customer Assistance
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                          S
                          Shivam9068
                          from Firozabad, Uttar Pradesh
                          Nov 21, 2022
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                          Address: Vimal Tower, Firozabad, Uttar Pradesh

                          I have a loan for a phone I purchased for that the bank not deducted the amount of emi I paid the emi amount of Rs 1850 but again on 19 nov 2022 Rs 1926 deducted from my bank account automatically Through NACH by HDFC Bank my loan agreement number is[protected] my registered mail address is [protected]@gmail.com
                          Please refund my extra amount of 1926.00 rupees which is not reflected in my loan account statement .
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                          -Anay
                          HDFC Bank Customer Assistance
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                            V
                            vikas70067
                            Nov 21, 2022
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                            Hi,

                            Someone has stolen my ATM and phone from my flat & did a transaction of 1.60 lakhs on AMAZON from my HDFC salary Account on 15th November 2022. I have raised a complaint in HDFC bank within 3 hours and logged FIR also in cyber police and Indirapuram police station.

                            Please provide me details of items ordered delivery, if possible kindly stop the delivery ASAP

                            CRM case no. 23123674

                            Fir copy and Transaction details are attached for your reference
                            but no action has been taken by bank till date 21nov 2022
                            HDFC Bank customer support has been notified about the posted complaint.
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                              A
                              Anand Bhakre
                              Nov 20, 2022
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                              Address: Bhandarkar Road ,Law college Branch Rd Pune 411004

                              Hi

                              I have HDFC bank account number [protected] from Bhandarkar Road, Law college Branch Rd Pune 411004 and I am not using any HDFC credit card ending 0406.
                              Yet i am receiving billing amount for credit card ending 0406 from last 03month.
                              I am the customer of HDFC bank from last 12years. I immediately wrote to HDFC bank first time on 16th Aug2022 and 16th Nov 2022. Yet i receive response that bank is investing the issue and nothing more.

                              Kindly take my complaint to wave off/cancel whatever charges of Rs 5055 bank is applying for cerdit card ending 0406.

                              Thanks
                              Anand Bhakre
                              Contact :+91-[protected]
                              Pune -411004
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the last four digits of the credit card no. for us to help you with the solution.

                              -Manoj
                              HDFC Bank Customer Assistance
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                                A
                                Amaljose612
                                Nov 20, 2022
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                                For the past few days i am unable to make payments through UPI i have tried paytm, phonepey, Gpay and everything but some or the other issue comes up the main issue that they are showing is error YC and to contact bank kindly help me to resolve the issue.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  rattan64
                                  from JAMMU, Jammu and Kashmir
                                  Nov 20, 2022
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                                  Address: 719 MAIN ROAD DIGIANA

                                  4 transactions of 25000 each debited from my account on[protected] at 2.03 to 2.05pm when i first recieve msg of 25000 debited i quickly call the bank RE he didnot pick up the phone and the i call customer care of hdfc they pic the call after 2 attempt till then 75000 was also debited

                                  i m priveleged imperia account customer of hdfc
                                  so bank hold the full reponsibility of my account safety.

                                  no transaction or online activity was done by me while amount debited
                                  +3 photos
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                  -Anay
                                  HDFC Bank Customer Assistance
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