Claimed

HDFC Bank Complaints & Reviews

2.9
Last updated Apr 22, 2024
Complaints 32724
Resolved
18404
Unresolved
14320
Quick Links
Statistics
Share
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HDFC Bank
Customer Service Contacts

HDFC Bank Phone Numbers

Toll free
1800 425 4332
2791
1352
1800 221 006
1060
653
Phone
+91 22 6160 6161
1090
599
+91 22 2498 8484
362
302
+91 22 6652 1000
262
305

HDFC Bank Website

HDFC Bank Head Office Address

Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

HDFC Bank reviews & complaints page 70

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
SoumyaMukherjee
from Ranaghat, West Bengal
Sep 18, 2022
Sep 19, 2022
This thread was updated on Sep 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card application declined

I applied for a credit card on 03/09/2022 for which I had to make a FD of about 10, 000 Rs. respectively. I have completed all the verification process needed for that. I was tracking the status everyday it was saying - "Your application is in process" its been 15 days I applied, but when I checked today it is saying -"Your application is declined". I am a salary account holder in HDFC bank and I applied for a card compatible with my salary....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Johny vinoth
Sep 18, 2022
Report
Copy

Unauthorised transaction

Suddenly my account debited with unauthorised amount and HDFC bank doing some fraud....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
KoshyO
Sep 18, 2022
Report
Copy

Incorrect charges

I have sent several emails regarding incorrect charges, but all the charges have still not been reversed despite several months of chasing.
HDFC bank is not responding to all my questions and thus being evasive and hence not transparent in its dealings....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nagu_J
from Chennai, Tamil Nadu
Sep 17, 2022
Report
Copy

Lost of Gift card

I have received Gift cards from my company .But unfortunately i have lost my gift card and the amount is lying in the card. I have recently received a mail from HDFC to approach nearest HDFC bank and apply for New card as the card is going to approach on 30/09/22 and also mentioning the amount which is still lying in the card .But when i approach the bank there is no response from the bank officials and the same cannot be done at their end.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nagu_J
from Chennai, Tamil Nadu
Sep 17, 2022
Report
Copy

Expiry of My Gift Card

I have received Gift cards from my company .But unfortunately the cards got expired and when i approach the bank for renewal/New card the officals confirmed it cannot be done.Still amounts are lying the cards.
Kindly consider and reissue new cards for the same....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Debashree D.M.
from Bengaluru, Karnataka
Sep 17, 2022
Report
Copy

Welcome kit returned still now not got welcome kit

Its been 2 weeks i didn't receive my welcome kit and i have visited nearest branch they said my welcome kit has been returned but it will come eventually. What kind of service is this that hdfc is providing? I don't know what next to do already i have visited the nearest branch for two days they are not at all helping. My account will get blocked . I can't receive my salary then what to do ? What kind of service is this ? The delivery person...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
molaka chandra
Sep 17, 2022
Report
Copy

Chandra M EMI RTn Charges

I have hdfc sal account and get car loan from hdfc bank i paid every month emi 14077 but once i coudn't maintains balance in account and that time i was charged with overdue charge which is around 530. Now, after four month they charge me 236 rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hvchetan
Sep 16, 2022
Report
Copy

SMS services not working

When ever there is a debit or credit in the account, Self is not receiving any SMS from the HDFC BANK although am getting Emails.

Have raised customer complaint and been to branch as well(they say sometimes u may or may not get for small values, are they even aware of the value of money??) such a insane answer from the branch. Later they have taken form request from me.

Being largest Private sector bank, i didn't...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rasith Ali
Sep 16, 2022
Sep 16, 2022
This thread was updated on Sep 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect deduction

Address:Chennai

I took personal loan for 5 years and i am paying my EMI correctly. However, bank deducted 236 EMI RTN charges today (Sep). I don't know why because I paid my due correctly without fail. This isn't correct without any notifications banks are taking charges in different modern names. I don't know why. We really need to look at this ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kanhaiya Lal Singh
Sep 16, 2022
Sep 19, 2022
This thread was updated on Sep 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Imps transaction timed out due to technical reasons

I initiated a transfer of 200000 on the 15th of Sep 2022. The amount was debited from my account and the beneficiary bank still does not recognize the transaction. It has been t+1 day and still, the funds are not credited back to the account. Below is the message

Failed: Your money transfer of INR 2, 00, 000.00 on 15-09-22 timed out. (HDFC Bank IMPS Ref no. Xxxxxxxxxxxx). If this transaction is not done by you, call xxxxxxxxxxxx....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kalaiselvi A
from Neyveli, Tamil Nadu
Sep 16, 2022
Report
Copy

Unauthorized credit card and debit card charges

Dear Customer Care,

Without any information, the bank has done Debit transactions in many times from my account. I want my refund and the reason also why it is deducted

Kindly reply as soon as possible
HDFC BANK Details:
Customer ID:[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hi Team,

Rupees 590 debited from my account on 14 Sep 2022 with narration "INTER-BRN CASH CHG INCL GST 080822-MIR[protected]

ref no : MIR[protected]
Acc no : [protected]
MOb No : [protected]

Can you please check and update the reason for debiting the amount from my account.

Thanks
Sai Kishore...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Muzammil Kazi
Sep 15, 2022
Sep 16, 2022
This thread was updated on Sep 16, 2022
Report
Copy

Transferring money to bank account

Address:MUZAMMIL N KAZI

This is serious matter that any money transfer agent transferring money through partner bank (e.i. HDFC bank limited) taking so much time to transfer. Like a fraud case while doing transaction they have deposited Rupee one instead of transferring the total amount of 30k. Account no. is correct all details filled by agent is correct but due to technical issues bank is unable to do the transfer the whole amount but Rs. 1 got transferred to...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sukriti Sonal
Sep 15, 2022
Report
Copy

Unable to surrender my policy no 19396719

I sent the mail to [protected]@hdfclife.com for the resumption of my policy and attached all the required documents along with the mail (Aadhar, pan, cancelled cheque). They provide me the link for the online resumption. I clicked on the link and one new page opened where one executive video called me. I was in the hospital due to my leg fracture. He convinced me first to continue with the policy. And after wasting my 15 mins he finally provided...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manakshrag
Sep 15, 2022
Oct 31, 2022
This thread was updated on Oct 31, 2022
Report
Copy

Personal loan Harassment calls

I would like to inform you that I am getting too many calls in a day on daily basis from HDFC Bank for personal loans where I have been telling the them that I do not need any loan, Inspite of informing them I still keep getting calls regularly. Hope you people understand and stop calling / disturbing/ irritating me from now onwards. I do not want any loan.

Kindly remove my number +91-[[protected]) from your database. Hoping...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sakshi0565
from Raipur, Chhattisgarh
Sep 15, 2022
Sep 19, 2022
This thread was updated on Sep 19, 2022
Report
Copy

MIREVENUE hold through GEFU

Bank as made my account balance negative to -16000 and same is not be mentioned in my statement. the reason behind it. Also I have some funds to be credited in my account which is less than the negative amount. I really need it to be cleared as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
smitaa royy
Sep 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hold payment not released

Address:Sector 110 noida

I have a salary account in hdfc bank. Few months ago 590rs was put on hold from my bank account. Don't know the reason why it was put on hold tried to contact bank for this but never got the reply. Now again 815 rs has been put on hold from my account and again don't know why it has been put in hold and now the tial hold amount reflecting is 1400. I don't know why it is being put on hold and never released the payment. Bank customer care...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
A
Arjun Gangwani
Sep 14, 2022
Oct 21, 2022
This thread was updated on Oct 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue Relating to delay of Converting Account from Minor to Major

Address:HDFC Branch- Dhamtari, Chhattisgarh

I have asked an HDFC bank employee to convert my account from minor to Major and he said that it will done by evening but It has not been done so I went to HDFC Branch next day and ask the about it but he was saying that it will take more than 5 days but I need it within 2 days or within a day, they were very careless and providing very slow services.

It's a humble request to the head of the HDFC to take actions as soon as...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tdppnr
Sep 14, 2022
Report
Copy

Unethical selling practices by agents

Hi,
I hold HDFC bank savings account for 14 years. I recently applied for a personal loan. The personal loan department made it clear that I need to mandatorily buy HDFC Life Sanchay plus policy to avail the personal loan. They asked my credit card details before informing this. When I saw the charge of premium on my card I was shocked. I have to now surrender the policy within 15 days and pray god that your will refund the amount....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nikhil Bhondale
Sep 14, 2022
Report
Copy

Non- Maintenance charges

I have salary account with HDFC bank which got converted into saving account on September 2018 when I left my job. After opening my salary account with HDFC bank through Hexaware technologies Nagpur, I had to settle back to my hometown due to my father's health issue. Since then I was not able to visit home branch where I have my account. I visited local branch (warora, district- chandrapur, Maharashtra) and called customer service in regards...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy