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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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A
Arif1296
Nov 5, 2022
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There is complaint of deduction of EMI 2 times on a same month
Yesterday and today.
Kindly refund the amount after considering single time EMI payment alone
+1 photos
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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    P
    pam123@
    from Kolkata, West Bengal
    Nov 5, 2022
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    Resolved

    Address: Kolkata

    I did the payment of Rs 1769.75 for service charge. But still it is on hold. Please clear my hold balance.
    Feb 1, 2023
    Complaint marked as Resolved 
    Solved
    HDFC Bank customer support has been notified about the posted complaint.
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      O
      Omkar Dounde
      from New Delhi, Delhi
      Nov 4, 2022
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      There is ongoing complaint with HDFC since Aug 2022 that I had mistakenly used my Credit card to withdraw money for amount 2000 from ATM which didn't withdraw and I received the charges in my statement for 2000 withdrawal amount and 500 withdrawal charges

      Now the scenario here is I have HDFC savings + Credit card
      Credit card is already disabled for any ATM withdrawals for security reasons from the start by me

      Yet there is no common sense in this people and yet they are not able to resolve a simple query that a Card which is disabled for ATM withdrawals can't withdraw money still they are disputing back with proof as if they don't have any records in there end.

      Already escalated to Grevience team yet they still not able to get any details.

      Date of incident attached proof
      +2 photos
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        B
        bathuluru mahesh
        from Bengaluru, Karnataka
        Nov 4, 2022
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        Regarding Jumbo Loan Pre Closure Charges

        I have taken an Jumbo load (540000 Rs\-) against my credit card on March 2022 and now i am planning to pre close the loan.

        With help of customer care i have taken loan and before taking they said there is no pre closer charges, and now when i am planning to pre close they are saying Need to pay Pre closer charges, Loan GST amount, Loan Interest amount which they never said such kind during the loan processing .

        I...
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        S
        Shakeel Ahamad
        from Palwal, Haryana
        Nov 4, 2022
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        Hii Sir'
        मेरे 1478 रुपये एक बार काटे
        और दूसरी बार में 27/10/2022को
        5130 रुपए काट लिए बैलेंस
        चेक करा तो Amb चार्ज लगा ना कोई sms ना कोई कॉल

        नाम शकील अहमद
        HDFC Bank customer support has been notified about the posted complaint.
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          M
          Manakshrag
          Nov 4, 2022
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          Hi HDFC Bank,

          Again and again i am getting calls, Inspite of insisting HDFC Bank not to trouble me for personal loan I am still getting the calls. I am once again requesting you not to call and Harass me for any personal loan. I am sharing you the details below from the number I received the call.

          Hope you will understand and stop calling me in future.

          The number on which the call was received----[protected]
          ▪️ Date and Time of the call--03/11/2022 at 10:37 AM
          ▪️ Caller’s Number / Number from which the call was received---[protected]
          ▪️ A product which was marketed during the call--Personal Loan
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
          Hi HDFC Bank,

          This is disgusting and frustrating that inspite of so many emails being sent to you to stop the personal loan calls, i am still getting the calls and If this is not stopped immediately then i will be forced to close the account in HDFC Bank.

          Hope you will understand and make a note of it.

          The number on which the call was received----[protected]
          ▪️ Date and Time of the call--03/11/2022 at 10:37 AM
          ▪️ Caller’s Number / Number from which the call was received---[protected]
          ▪️ A product which was marketed during the call--Personal Loan
          Hi HDFC Bank,

          This is disgusting and frustrating that inspite of so many emails being sent to you to stop the personal loan calls, i am still getting the calls and If this is not stopped immediately then i will be forced to close the account in HDFC Bank.

          The number on which the call was received----[protected]
          ▪️ Date and Time of the call--09/11/2022 at 09:57 AM
          ▪️ Caller’s Number / Number from which the call was received---[protected]
          ▪️ A product which was marketed during the call--Personal Loan
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            P
            parveen ganganalli
            from Bengaluru, Karnataka
            Nov 4, 2022
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            Hello sir,

            This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

            Kindly be informed that an amount of rs 796.31/- was deducted from my savings/salary account on 3rd nav 2022 under the name of depository charges

            Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 796.31/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.

            Please do the needful as earliest.
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              A
              Avantika Raniwala
              from Pilāni, Rajasthan
              Nov 4, 2022
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              Merchant has made the refund transaction but I have not received it yet, it's been 15 days. Please look into this.
              HDFC Bank customer support has been notified about the posted complaint.
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                A
                Abhishek Kumar 1984
                from Muri, West Bengal
                Nov 4, 2022
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                Address: Panipat

                Hume blackmail kiya gaya aur apke bank me uska account hai.jisme Maine paise diye
                Barcode niche bhej raha hu
                Thanks sir
                +1 photos
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  A
                  Aishwarya5795
                  from Mangalore, Karnataka
                  Nov 3, 2022
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                  My card was charged 4342.70 INR on Oct 26th which is converted to emi with the emi charges of 199 INR. This wasn't initiated by me. I got a email from termloans.creditcard.com saying there was emi on your card. I ignored thinking its scam unless I noticed this transaction on my credit card summary on net banking. I raised complain on Facebook even called them and they are just giving scripted answers and more over adamant that the transaction was made on amazon when the transaction is named OFFUS. I see this transaction is posted as OFFUS transaction and loan type is OFF which is really fishy. I checked online and noticed it's already a known issue with hdfc credit card
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details, the last four digits of your credit card no., and details of the charges for us to help you with the solution.

                  -Varun
                  HDFC Bank Customer Assistance
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                    M
                    Mimi0p
                    from Koraput, Odisha
                    Nov 3, 2022
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                    My credit card is showing a charge: offus emi 2212 and additional charges 229 automatically i didn't do anything so no please solve the issue and remove that emi i also tried to contact care but they didn't help me with this issue now what to do
                    +1 photos
                    HDFC Bank customer support has been notified about the posted complaint.
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                      N
                      Naveen555kk
                      from Tirupur, Tamil Nadu
                      Nov 3, 2022
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                      Address: HDFC BANK LTD, Peelamedu ,Coimbatore

                      Hi Team,

                      I am Naveen.K from tiruppur.

                      Account no: [protected]
                      IFSC code : HDFC0009639
                      Branch code :9639
                      Branch Name : Peelmedu, coimbatore.
                      Branch address : HDFC BANK LTD.
                      NO 6 MK PALAYAM ROAD,
                      PEELAMEDU.
                      COIMBATORE-641004

                      This bank account has been charged RS.5534.02 without any prior notice
                      due to non-minimum funds. thIS Debit regANow I have maintained a minimum monthly balance.

                      Besides that I am doing EMI transactions in this account.
                      I have register the complaint in hdfc support they are not give proper response and reply.
                      Stiil now my complaint was pending .
                      Note this my CASE ID :22328665

                      It's been more than a month now it is showing as unhold.

                      I have not received any sms nor any communication regarding the same.

                      Kindly unhold and refund the amount for my bank account it ASAP.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        A
                        Aishwarya5795
                        from Mangalore, Karnataka
                        Nov 3, 2022
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                        My credit card is showing a charge: offus emi,
                        for INR 4541.70 and it is converted to emi for which there is charges of 199 INR. I haven't heard name OFFUS and this was not initiated by me. When I looked up on internet, I see that it's a known issue for all the customers of HDFC Bank, HDFC bank still haven't resolved it. SCAMMERS!!!

                        I want it to be reversed as early as possible and the emi loan has to be closed
                        +1 photos
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                          R
                          rinuthomasliya
                          from Thiruvananthapuram, Kerala
                          Nov 2, 2022
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                          Address: Thiruvananthapuram, Kerala

                          Hi HDFC Bank,

                          My name is Rinu Thomas. My account number is [protected]. This was my salary account and now I am not using it as a salary credit account. I have been settled in London for the last 6 months and am having some issues with this account now. Amount 29.5 is getting deducted and I don't have any idea about this. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this. Request to reverse the charges. I am having 2 loans with you so that I am keeping this account. If things are happening the same and I am debiting hidden charges, I should transfer my loan to another bank which leads me to close an account with you. Also you are holding an amount of 29236 rupees for something I couldn't understand. I need that money back in my account as well. I tried many times to connect with you and did not find a solution. As I am abroad I send my siblings to the bank. but the bank said they do not know the proper reason and they asked me to come to India which is hard on these days.

                          Only after I get a solution from your side, I can add my loan amounts every month. Do something immediately or else I should think of having an account with you. Also I should say HDFC has a bad connection with people who live abroad.

                          Thank you
                          +3 photos
                          HDFC Bank customer support has been notified about the posted complaint.
                          Nov 07, 2022
                          Updated by rinuthomasliya
                          I didn’t geny updates for this
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                            M
                            from Dharamsala, Himachal Pradesh
                            Nov 1, 2022
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                            Address: HDFC

                            I maid a transaction of approx 9500 using credit card, and used the EMI option. Now this amount was debited from my card, and I repaid the whole amount in same day.

                            Now, after some days they add this extra same amount in my card, convert it as an EMI and expect me to pay the same amount again. Outrageous.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              M
                              Manakshrag
                              Oct 31, 2022
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                              Hi HDFC Bank,

                              Inspite of insisting HDFC Bank not to trouble me for personal loan I am still getting the calls. I am once again requesting you not to call and Harass me for any personal loan. I am sharing you the details below from the number I received the call.

                              Hope you will understand and stop calling me in future.

                              The number on which the call was received----[protected]
                              ▪️ Date and Time of the call--31/10/2022 at 02:37PM
                              ▪️ Caller’s Number / Number from which the call was received---[protected]
                              ▪️ A product which was marketed during the call--Personal Loan
                              HDFC Bank customer support has been notified about the posted complaint.
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                                K
                                Krish_17
                                Oct 31, 2022
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                                Dear Sir/Mam,

                                I had used HDFC Bank credit card which comes to me with my salary account. I used the card for 4 years and paid on time. But my company closed south region branch (Techzone). So that I got fired from job. On next couple of months i paid minimum dues because of no job. Then i contacted customer care and asked for settlement, they said me to pay minimum due for the month and they will make my dues as EMI. But after paid minimum due when i contacted them, they said it's not possible. And i asked for settlement also they said, if bank want only they will close the settlement. After couple of months i got cal from one agency and he met my mother and asked them to pay however. My mother promised for 50k as i used and late payment everything was around 1, 23, 000. But they made settlement of 1, 05, 000. I rejected that, then i got cal from the same person and shouting me for rejecting the settlement. They asked me to accept the same. And i promised of paying 50k in 6 month slot. Then i paid rs. 43500 in 5 months. Last month no one contacted me, even i called they didn't responded. But after that they are asking me to pay 60k. I explained them. But currently they are asking me to pay 2, 82, 000. Even I'm not having a proper job still I'm struggling they are threatening me. Because of the threatens my mom itself not well too. Currently I'm able to pay only 35k. That was also my previous organisation PF amount. I am searching for permanent job. So i request to help me to close.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Nov 02, 2022
                                Updated by Krish_17
                                Still now no update from Bankside. Really I'm feeling depressed because of the way they are treating me.
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                                  Hi Team,

                                  Control Number : 5, 139, 523, 436

                                  I have applied only one credit card through HDFC bank only. But recently I have checked in my CIBIL report there are multiple enquiries made by HDFC bank. To remove the below enquiries please send the updated report to CIBIL team to remove the enquiries.
                                  HDFC BANK 30/01/2013 Credit Card 1, 000
                                  HDFC BANK 23/12/2015 Personal Loan 3, 20, 000
                                  HDFC BANK...
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                                  A
                                  Anitta Ancel
                                  from Chennai, Tamil Nadu
                                  Oct 30, 2022
                                  Resolved
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                                  Resolved

                                  Address: Kalpetta

                                  My salary account has been blocked due to undelivered welcome kit. But they didn't intimate till now. I updated the address correctly. I don't know why it's been blocked. Now my salary is hold. Please do the needful.
                                  Dec 11, 2022
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 01, 2022
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    A
                                    arunalo
                                    from Kolkata, West Bengal
                                    Oct 30, 2022
                                    Resolved
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                                    Resolved

                                    I received a PVR Gift Voucher using my HDFC credit card, but it didn't work when I tried to redeem it at http://www.pvrcinemas.com (I also tried at bookmyshow, and it didn't work). While booking ticket from the site, I received this error message (screenshot attached)- "Invalid promocode". The voucher value was Rs. 200.

                                    I tried to call customer care while booking my ticket, but the call center is not active 24 hrs so nobody replied. It was not a pleasant experience at all. Still, as a fair compensation, I am requesting you to credit Rs. 200 to my bank account and mark the voucher code as used. Below are the details:

                                    Brand: PVR
                                    GC ID: GNM29349692

                                    Please let me know if you need any other details to verify and make the payment.
                                    +1 photos
                                    Dec 4, 2022
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 01, 2022
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                    -Anay
                                    HDFC Bank Customer Assistance
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