[Resolved] HDFC Bank — IMPS transaction timed out | |
Today I made a IMPS transaction from HDFC bank to Canara Bank. The RRN number is[protected]. The transaction says it's timed out. The amount is debited from my account but it has not credited to the beneficiary account. When reached out to beneficiary bank, they said the amount has not been credited and to contact HDFC Bank. This is really not acceptable from HDFC bank, I tried reaching out to HDFC customer care, but I couldn't get connected even after trying for more than 45 mins. I tried reaching out to my customer relationship manager, no response. Is this your service? I'm customer of HDFC bank since 2011, now I might have to think of choosing other banks if this is the pathetic service Was this information helpful? | |
Apr 2, 2021 Complaint marked as Resolved It's not resolbed | |
 4 Comments | |
Comments
Issue is not resolved
I did the transaction of IMPS from hdfc bank to PNB bank
the transaction was timed out and amount debitted from hdfc bank and not creditted to pnb bank.
I called both banks, PNB rejected that amount not reached yet and HDFC side earlier they told to wait for 24 hours now Monday EOD that is 5 April 2021
This is IMPS transaction and 1 lakh amount is debitted and not refunded back yet
Please help to resolve the issue as early as possible
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the transaction was timed out and amount debitted from hdfc bank and not creditted to pnb bank.
I called both banks, PNB rejected that amount not reached yet and HDFC side earlier they told to wait for 24 hours now Monday EOD that is 5 April 2021
This is IMPS transaction and 1 lakh amount is debitted and not refunded back yet
Please help to resolve the issue as early as possible
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Support ticket ref number : HBL=[protected]