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2.9
Updated: May 26, 2026
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V
vijay potdar
Apr 2, 2021
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Address: Pune

I had IMPS 20000 amount from my hdfc bank account to SBI account but the amount is deducted from my hdfc account and not credited to SBI with the timeout msg

Its very needy amount and i am not waiting for 3 more days

kindly help me out
HDFC Bank customer support has been notified about the posted complaint.
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    K
    Kartik Khetan
    Apr 2, 2021
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    I had transferred 32584 to my SBI ACCOUNT from my hdfc account but the status is showing transaction timed out but the money got debited fron my account.
    HDFC Bank customer support has been notified about the posted complaint.
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      A
      Anulal VS
      Apr 2, 2021
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      Hi, I have made an IMPS transaction with Ref No.[protected] from my HDFC account. The amount got debited and after some time I got a message saying the transaction is timed out due to technical reasons. The amount is neither reversed back to my account, nor transferred to the receiver. Kindly check and Resolve the issue as soon as possible
      HDFC Bank customer support has been notified about the posted complaint.
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        N
        Nitish Mohapatra
        Apr 2, 2021
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        I performed the imps transaction of 15K from my hdfc savings account to other babk account via netbanking.After 3hrs i received message stating transaction timedout on my register mobile, however the money deducted & not credited to other end.

        Please check & refund amount.

        Net banking id 42813387
        HDFC Bank customer support has been notified about the posted complaint.
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          M
          Mohit Neeraj Sharma
          from Bengaluru, Karnataka
          Apr 2, 2021
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          UPDATE: Your money transfer of INR 6, 000.00 on 02-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].

          This is the message I received and the beneficiary didn't even received the amount.
          When and how will I get the amount back.
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            S Devanand
            Apr 2, 2021
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            I performed the imps transaction of amount 30, 000, from my hdfc savings account to other bank account via netbanking.

            I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

            Message is as below :

            Update: your money transfer of inr 30, 000 on[protected] timed out due to technical reason. (Imps ref no.[[protected]].

            Account no : [protected]

            Please check and refund the amount.
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              S Devanand
              Apr 2, 2021
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              I performed the imps transaction of amount 30000, from my hdfc savings account to other bank account via netbanking.

              I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

              Message is as below :

              Update: your money transfer of inr 30, 000 on 01-04-21 timed out due to technical reason. (Imps ref no.[[protected]].

              Account no : [protected]

              Please check and refund the amount.
              HDFC Bank customer support has been notified about the posted complaint.
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                N
                Nikitha Ravi
                Apr 2, 2021
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                Address: Chennai

                HDFC Bank — imps transaction timed out due to technical reasons.
                I initiated a transfer of 57000 on 1st of April 2021. The amount was debited from my account and the beneficiary bank still did not recognize the transaction. It has been 1 day and still the funds are not credited back to the account. Below is the message

                Update: your money transfer of inr 57, 000.00 on 01-04-21 timed out due to technical reason. (Imps ref no. Xxxxxxxxxxxx). If this transaction is not done by you, call xxxxxxxxxxxx.
                HDFC Bank customer support has been notified about the posted complaint.
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                  P
                  Phanikumar Kopparaju
                  Apr 2, 2021
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                  Dear HDFC Preferred Banking,

                  I have made an IMPS transaction of INR 50, 000 from my HDFC Bank account to my ICICI Bank account. Later I got a message from HDFC Bank that
                  "UPDATE: Your money transfer of INR 50, 000.00 on 02-04-21 timed out due to technical reasons. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected]".

                  When I check the status in netbanking, it shows status as Processor error. Money is debited from my HDFC Bank account but not yet credited to my ICICI Bank account. please kindly look into this issue on urgent basis

                  User Reference Number for your transaction is :[protected]
                  RRN Reference Number for your transaction is :[protected].

                  Please kindly look into this matter on an urgent basis and help me to either refund money back into my HDFC account or to my ICICI bank account.

                  Thanks and Regards
                  Phanikumar
                  +91-[protected]
                  HDFC Bank customer support has been notified about the posted complaint.
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                    K
                    kunalsgc1989
                    Apr 2, 2021
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                    I do a IMPS transaction of rs 16000 rs today but amount debited from my account but not credited to beneficiary account.at first show pending from bank after 2 hours msg come your transaction is time out.yet amount not credited to my account or beneficiary account.please solve a problem as soon as possible.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      P
                      Pawan2013
                      Apr 2, 2021
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                      Imps txn RRN no[protected], Date - 01.04.2021 of amount 3000 is failed and got txn timed out message. Didn't credited in beneficiary Account.
                      HDFC Bank customer support has been notified about the posted complaint.
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                      Dear team even I'm also faced the sam issue of transaction timeout error.
                      UPDATE: Your money transfer of INR 2, 000.00 on 02-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].
                      So please do ASAP.
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                        A
                        azeez_khan97
                        Apr 2, 2021
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                        ALERT:You've withdrawn Rs.3000.00 via Debit Card xx2134 at NEHRU ROAD KURNOOL BR on[protected]:22:32:09.Avl Bal Rs xxxx.Not you?Call [protected].

                        I tried withdrawing money from ATM but atm did not have enough cash the ATM transaction was failure and I did not withdraw money from ATM
                        But money got debited from my account
                        HDFC Bank customer support has been notified about the posted complaint.
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                          N
                          Naseem Mohammad Abdul
                          Apr 2, 2021
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                          Resolved

                          Address: Fernandez School of Nursing Banjara hills Road number 12 pin 500034

                          I initiated a payment of Rs 34, 338 on 01 April 2021 through the HDFC mobile App, I then received this message, (Your money debited of INR 34, 338 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[]. If this transaction is not done by you, call [protected]. )

                          Bank IFSC - HDFC0001996
                          Request Refund
                          Apr 2, 2021
                          Complaint marked as Resolved 
                          Not Resolved
                          HDFC Bank customer support has been notified about the posted complaint.
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                            B
                            Boom@432
                            Apr 2, 2021
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                            I did IMPS transaction of 50k on 1st april 2021, amount has been deducted from my account however beneficiary haven't received any amount.

                            Received below message an hour back :-
                            UPDATE: Your money transfer of INR 50, 000.00 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].
                            HDFC Bank customer support has been notified about the posted complaint.
                            Apr 02, 2021
                            Updated by Boom@432                             Issue is marked as Resolved. I didn't received my refund and my beneficiary also didn't received any fund.

                            NOT RESOLVED
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                            Not Resolved
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                            I did IMPS transaction of 12k on 2nd april 2021, amount has been deducted from my account however beneficiary haven't received any amount.

                            Received below message an hour back :-
                            UPDATE: Your money transfer of INR 50, 000.00 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].
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                              T
                              thaseen1
                              Apr 2, 2021
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                              Today i attempted to perform an IMPS transaction from my hdfc bank saving a/c to a savings a/c that i have at sbi, using hdfc mobile app.I have done this a couple of times in the past and there were no issues.However today morning the transaction failed with a request timed out error but the money was debited from my account
                              HDFC Bank customer support has been notified about the posted complaint.
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                                V
                                Vinit8511
                                Apr 2, 2021
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                                UPDATE: Your money transfer of INR 50, 000.00 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected]
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  V
                                  Vaneet07
                                  Apr 2, 2021
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                                  I did IMPS transaction of 40k, amount has been deducted from my account however beneficiary haven't received any amount.

                                  Received below message an hour back :-
                                  UPDATE: Your money transfer of INR 40, 000.00 on 02-04-21 timed out due to technical reason. (IMPS Ref No. xxxxxxxxxxxx). If this transaction is not done by you, call xxxxxxxxxx.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    K
                                    Karan Jauhari
                                    Apr 2, 2021
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                                    Got message this morning that my IMPS transaction timed out.

                                    UPDATE: Your money transfer of INR XXXX.00 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].

                                    HDFC team please assist.

                                    Contact me @ [protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      A
                                      Abhishek Trayambak
                                      from Thane, Maharashtra
                                      Apr 2, 2021
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                                      Due to some financial emergency I have surrendered my policy on 18th March 21 and as per HDFC life data the surrender date is 19th March, anyway HDFC life representative assured me that surrender you will get you money within 10days from surrender date . I have forwarded all the documents as per the requirement on 18th itself. In service request tracker it is showing pay-out is in processes. But after 13 days when I contacted customer care, they told that it will take another 15days to revert back.
                                      I do not know with this type service how it can support their customer in emergency.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                      Hi, we wish to inform you that refund has been processed via NEFT and same will be credited shortly.
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                                        R
                                        Ramanamurthy.kondeti
                                        Apr 2, 2021
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                                        Resolved

                                        IMPS transaction amount is not transferred to my beneficiary account

                                        Address: 104/8, Bayanna layout, Anekal, Bangalore

                                        Dear HDFC Bank Team,

                                        I am Ramanamurthy Kondeti and I am your HDFC bank customer since 11 years.

                                        Name: Ramanamurthy Kondeti,

                                        Account No: [protected]

                                        Date of IMPS transaction: 01/04/2021

                                        IMPS Reference No:[protected]

                                        Amount: Rs. 10000/- (Ten Thousand Rupees)

                                        Phone No: [protected]

                                        I did IMPS transaction on 01/04/2021...
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