HDFC Bank Complaints & Reviews

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 8834 without my concern on date:25/03/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

UPDATE: Your money transfer of INR 15, 000.00 on 31-03-21 timed out due to technical reason. (IMPS Ref No. xxxxxxxxxxx). If this transaction is not done by you, call [protected].

The above message is what I have received from HDFC bank. Money has been debited from my account but not credited to the beneficiary account.

I can see that my bill statement is viewing the OFFUS EMI PRIN status with around 3k and offus emi interest with 382 rupees from last few months.

Above thing is getting included in my bill statement and why would I pay the due charges if they are not being used by me at all.

I have reached out to HDFC customer care regarding the same issue they have stated that my due charges were of 0 Rupees for last month as...

Customer name: C P MAHESHA Wallet ID:[protected] Customer ID:[protected]

I had provided a written request to HDFC Bank on 17th Nov, 2020 along with all necessary documents to close the current bank account of my company, Zoctr Health pvt. Ltd. Some charges were applied to the bank account to the tune of Rs. 66, 100/- for which I had requested a detailed break-up and expressed my willingness to settle the matter after getting the details. Based on a decade long relationship the branch manager had also assured me of approving necessary waivers to minimise the expenses and close the matter amicably.

The bank has till date not responded to my request inspite of repeated follow-ups at multiple bank branches in person, over phone and email and has illegally kept on applying charges even after the closure request and the current charges stand at Rs. 1, 02, 000/-. The financial year is over and the bank account is still open and the matter is not being resolved by the bank officials. I also have my personal bank account with the saiid bank from where my monthly EMIs go and I am concerned they might misappropriate funds in an unauthorised manner from the same. Please advisee.

There’s a room built on a building sco which is no passed through huda building no. Is 203 jind, haryana, urban estate

My salary account blocked without a single notification because of -VE CPV, House was vacated due to Covid Work from home and working from Native.
I am an HDFC bank account holder for the past 12 years and also using an HDFC credit card also many loans, Never delayed EMI or Credit card payment, and never paid a single Rupee as penalty for delay.
How come without a small notification blocked my account?
The following account...

Since 1 yr, I've been trying to resolve this issue with HDFC. I had requested HDFC for my CC cancellation. However, they still renewed my CC & wrongfully charged me renewal fee. Here are details
-15 Mar 2020-Last usage of my CC; I never used the CC again
-18 Mar 2020-Contacted Customer Care via phone asking to “CANCEL” my CC. The rep informed that PhoneDesk is short-staffed due to covid & can't take my cancellation request
-Between 18 & 19 Mar 2020, I spoke with 3 different reps on phone. However, they kept convincing me to keep using the CC & NOT cancel it
-23 Mar 2020-I sent email to customerservices.[protected]@hdfcbank.com & [protected]@hdfcbank.net requesting to CANCEL my credit card. No response from HDFC
-1st April 2020- I sent another email to HDFC asking for status on my CC cancellation request; No response
-24 April 2020- I sent email asking for status; No response
-13 June 2020- I rec'd email HDFC. However, the email had no response to my CC cancellation request. Instead, this was a mass email sent to all HDFC customers saying “due to prescribed COVID-19 protocols, our offices are operating with limited staff. Please use our digital channels to address your needs”
-14 June 2020- I responded to above email & informed that neither HDFC's website, nor email & phone communication have been able to help me. Please look into my CC cancellation request. No response
-21 June 2020-I sent email to the bank asking Why no action has been taken on my CC cancellation + instead of cancelling, why HDFC renewed my membership & put charge of Rs 2500+GST+Finance charges. No response
-25 June 2020- I got email from HDFC. Again, it was a mass email sent to all HDFC customers & had no mention of my pending request for CC cancellation
-28 June 2020- I sent follow up email; No response
-2 July 2020-I sent follow up email; No response.
-After above email, there was no communication for the next 6 months until Dec 2020
-4 Dec 2020- I received email from HDFC's CC team. However, there was no mention of my CC issue. Instead, HDFC offered that they will roll back GST charges but I will have to pay the card renewal fee.
-10 Dec 2020, I replied asking HDFC to pull out all my previous emails. I had requested cancellation in March through email. Still, HDFC did not cancel & rather renewed the membership forcefully without my consent.
-15 Dec 2020- I sent email asking HDFC why they're not investigating & reversing membership renewal fee, which was wrongly put by them.
-16 Dec 2020, I sent another email asking if there's someone in the CC team that I can speak with or meet at HDFC branch to settle this matter. No response from HDFC.
-Between Jan 2021 & Feb 2021, I started receiving calls from HDFC’s Collection Department asking me to pay the renewal fee + the interest fee put by the bank. I tried explaining the reps that this was actually a mistake from the bank’s end, but there was zero level o[censored]nderstanding. Within a month and a half, I received more than 160 calls from HDFC’s collections department, sometimes at 6:30 am in the morning. The Collections Department harassed me by constantly calling and not listening to what I had to say about the wrong charges put by the bank.
-Till date, there's no response from HDFC reg:
1.Why my request for CC cancellation was not acted upon?
2.Why my CC was forcefully renewed even after requesting cancellation?
3.Wrong billing of CC renewal fee+Interest+Financial Charges+GST.
4.Mental agony & continuous harassment through Collection Agents & Wrongfully impacting my CIBIL Score.
5.Wrong reporting to Credit Information Bureau which lowered my CIBIL score.
6.If the bank was short staffed in March 2020 & could NOT work on my cancellation request, why should i pay the renewal fee for the card which has been wrongly put on my account by HDFC?
I have complete Documentary Evidences in this regards. Please help me in getting a logical response from the bank and get them to correct their mistake.

Hello HDFC Team,

First of all i did not get any mail regarding this and since last 2 weeks it is showing -1768 by MiREVENUE HOLD THROUGH GEFU.
As this is a salaried account and while opening the account itself it was earlier mentioned to me like we can make it to 0 as it is salaried account .
Then why this things happening now.
Remove this type of things or else i expect a call from HDFC team on this and try to fix it asap.
What the heck is this as no one told and now showing this type of stuffs.
Is this a way to handle salaried customer like that.
Resolve this issue asap please.

Thanks & Regards
Shashi Singh

Hi I have recently purchased a product and I did not choose any EMI option but it automatically transferred to EMI and I have received a mail

Hello,

I am a hdfc bank credit card holder. The bank has auto Generated Rs 1899/- in my credit card number ending with 463917XXXXXX1372.

I don't want to avail this type of membership, so cancel the membership and remove the auto generated amount i.e. Rs 1899/- Please take the necessary action as soon as possible. otherwise i will have to take action against this illegal fee charged without intimation.

Regards,
Hansraj Meena

Hello,

I am a hdfc bank credit card holder. The bank has auto debited Rs 1899/- from my credit card number ending with 463917XXXXXX1372 without my authorization.

I don't want this membership, so cancel the membership and refund the same. Please take the necessary action. otherwise i will have to take action against this illegal fee charged without intimation.

Regards,
Hansraj Meena

I have booked an FD on 2nd-July-2020 through netbanking,
FD account number is [protected], ( customer id[protected]
saving account number is = [protected] (HDFC bank, Aundh branch, Pune)
now the issue is while i am trying to break this FD then i am unable to liquidate it because it is TAX saving FD and i can not break it before 5 years. by mistake i have booked it as TAX saving FD, i have an emergency medical issue...

Hi Team,

My Name is NagaRaju.

I just received a message as ALERT:Rs.199.00 spent via Credit card xx3436 at AMAZON1258399 on[protected]:21:50:57 without PIN/OTP. Not you ? call [protected].

I didn't make any transaction and without my consent I received a message.

I was trying to reach HDFC helpdesk but no use, it looks like a scam, HDFC should look in to the issue very seriously and if you are not able to solve the i am ready to cancel the credit card.

Hi,

This is in reference to the transaction made into my account without intimating me by HDFC bank.

An amount of Rs 885 has been debited for the month of FEB 2021 and Rs 147.50 for the month of DEC 2020 from my salary account, mentioning about 'DEPOSITORY CHARGES FEB 2021' and 'DEPOSITORY CHARGES DEC 2020' - with regard to my demat account Which I have never used this account.

When the account...

We own a small mini truck super carry which runs in mumbai
Yesterday its fastag ac got deducted by rs 25 4 times by adjustment entry. How does it happens without passing toll. Or should we stop using fastag?

Vehicle No : MP04SB2703
Name : Nilesh Jain, bhopal
contact No: [protected]
Email: [protected]@gmail.com
Loan start date : 5th July 2007
Loan end date : 5th june 2008
Loan EMI : 2150/-
Bank: Centurion bank of Punjab, bhopal branch. ( which later on was acquired by HDFC)
Need NOC of This Loan, Have been to HDFC Bank Vijaynagar HO multiple Times but no luck

My Fastag Customer Id is[protected]
My registered Mobile [protected] (presently Vodafone is not working in my area, i have given another no Airtel No: [protected]

How can I cross the same toll in a matter of 7 seconds?
I have been charged twice.

Dear Customer, Your FasTag A/c has been debited for Rs. 40 for transaction by Vehicle TS09FG0060 at Toll Shamshabad on[protected]T14:53:27. Balance amount in the A/c is Rs. 4388.61 - HDFC Bank Ltd.

Dear Customer, Your FasTag A/c has been debited for Rs. 40 for transaction by Vehicle TS10EV0060 at Toll Shamshabad on[protected]T14:53:20. Balance amount in the A/c is Rs. 4348.61 - HDFC Bank Ltd.

If this is not the correct mail id, Kindly guide me to whom should I complain or send me the mail id where I can take up my issue.

Kiran Mody

HELLO SIR,

I HAVE SIGNED IN QUKER.COM, one of employee hdfc bank called an offered me for a back office work. They charged me 1500/- for registration and I PAID RS 5500/- FOR 2nd for documents verification for 5500/- to Mr. lOKENDRA ceLL NO [protected].

NOW I M VERY CONFUSED BECAUSE

one mr aman kumar verma has candidate already register complaint on 30/10/2019 for the same fraud, and when i get cross check to all with my contacts. i founded the SIGNATURE OF MR. B SAI KRISHANA IS SAME . DATE IS SAME AND THE LETTER WHICH I RECEIVED FROM THEM THIS WAS ALSO SAME.

It is genuine or its totally fraud on behalf of HDFC BANK

THEY PRESSURIZER'S ME AGAIN FOR THE NEXT PAYMET REGARDING TRAINING ON BELAF OF HDFC BANK

Please help me out urgently.

I am not sure why mi revenue on hold is applied on my salary account. This is really frustrating.