Submit a Complaint
Claimed

HDFC Bank Complaints & Reviews

www.hdfcbank.com
2.9
Updated: Dec 16, 2025
Complaints 32898
Resolved
18416
Unresolved
14482
Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
HDFC Bank

HDFC Bank reviews & complaints page 261

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vinit8511
Apr 2, 2021
Report
Copy

UPDATE: Your money transfer of INR 50, 000.00 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected]
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    Vaneet07
    Apr 2, 2021
    Report
    Copy

    I did IMPS transaction of 40k, amount has been deducted from my account however beneficiary haven't received any amount.

    Received below message an hour back :-
    UPDATE: Your money transfer of INR 40, 000.00 on 02-04-21 timed out due to technical reason. (IMPS Ref No. xxxxxxxxxxxx). If this transaction is not done by you, call xxxxxxxxxx.
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      Karan Jauhari
      Apr 2, 2021
      Report
      Copy

      Got message this morning that my IMPS transaction timed out.

      UPDATE: Your money transfer of INR XXXX.00 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].

      HDFC team please assist.

      Contact me @ [protected]
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Abhishek Trayambak
        from Thane, Maharashtra
        Apr 2, 2021
        Report
        Copy

        Due to some financial emergency I have surrendered my policy on 18th March 21 and as per HDFC life data the surrender date is 19th March, anyway HDFC life representative assured me that surrender you will get you money within 10days from surrender date . I have forwarded all the documents as per the requirement on 18th itself. In service request tracker it is showing pay-out is in processes. But after 13 days when I contacted customer care, they told that it will take another 15days to revert back.
        I do not know with this type service how it can support their customer in emergency.
        HDFC Bank customer support has been notified about the posted complaint.
        View replies
        Hi, we wish to inform you that refund has been processed via NEFT and same will be credited shortly.
        Reply
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Ramanamurthy.kondeti
          Apr 2, 2021
          Resolved
          Report
          Copy
          Resolved

          IMPS transaction amount is not transferred to my beneficiary account

          Address: 104/8, Bayanna layout, Anekal, Bangalore

          Dear HDFC Bank Team,

          I am Ramanamurthy Kondeti and I am your HDFC bank customer since 11 years.

          Name: Ramanamurthy Kondeti,

          Account No: [protected]

          Date of IMPS transaction: 01/04/2021

          IMPS Reference No:[protected]

          Amount: Rs. 10000/- (Ten Thousand Rupees)

          Phone No: [protected]

          I did IMPS transaction on 01/04/2021...
          +2 photos
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy
          P
          Prabhu3105
          Apr 2, 2021
          Report
          Copy

          I have done an IMPS transaction of 15000 . The money was debited from my account . but not credited into beneficiary account . I have received message like,

          UPDATE: Your money transfer of INR 15000 on[protected] timed out due to technical reason.

          IMPS REF NO :[protected]

          Kindly reverse the transaction and send my money
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            J
            Jayakrishna99
            Apr 2, 2021
            Report
            Copy

            Dear HDFC,

            I have made IMPS transaction of 50, 000/- on[protected] at 6:21 AM it was showed successful at HDFC end but beneficiary bank not received the money when see history it was showing under process what do you mean by under process it is not a NEFT transaction to show under process right?

            After 4 hours the transaction is showing as timeout due to technical reason how to process further i am trying to connect customer care from past 2 hours it telling like executives are busy... and busy... from 2 hours with what they are busy

            Since i have some auto debits from that beneficiary account How will i get my money back please Look into this issue and resolve it as soon as possible

            Regards
            Jayakrishna P
            Account Number : [protected]
            IFSC Code : HDFC0003689
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              sbalasundaram
              Apr 2, 2021
              Report
              Copy

              Address: Chennai

              I initiated a transfer of 82, 190 on today (2nd of April 2021). The amount was debited from my account and the beneficiary bank still does not recognize the transaction.
              Tomorrow is EMI date, Kindly Credit the amount to beneficiary account or revert back to my account ASAP to avoid unnecessary NACH Debit return charges.

              Below is the message received to my registered mobile number

              Update: your money transfer of INR 82, 190.00 on 02-04-21 timed out due to technical reason. (Imps ref no. Xxxxxxxxxxxx).
              If this transaction is not done by you, call xxxxxxxxxxxx.
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Rajan123456
                Apr 2, 2021
                Report
                Copy

                Hello, I did an imps transfer today morning. The amount got debited. But, after an hour I receive a message that the imps transaction is timed out due to technical reasons. The debuted amount is still not credited back to my account .

                Imps ref number[protected]
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  balaji2312
                  Apr 2, 2021
                  Report
                  Copy

                  I have an hdfc account [protected] and made a transfer of Rs. 5000 from this account to another account of Yes bank on 1st April, 2021.

                  Now I got the sms that the IMPS transaction no.[protected] is timed out. I could not understand the reason for delay.

                  Need to know the status of my transfer. my email id: [protected]@rediffmail.com
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    RAfikhan4u
                    Apr 2, 2021
                    Report
                    Copy

                    UPDATE: Your money transfer of INR 5, 000.00 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      Gatti Jagga Rao
                      Apr 2, 2021
                      Report
                      Copy

                      I performed the imps transaction of amount 30000, from my hdfc savings account to other bank account via netbanking.

                      I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

                      Message is as below :

                      UPDATE: Your money transfer of INR 30, 000.00 on 02-04-21 timed out due to technical reason. (IMPS Ref No. Protected). If this transaction is not done by you, call [protected].

                      Account no : [protected]
                      Transaction reff :[protected]

                      Please check and refund the amount.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Ajju187
                        Apr 2, 2021
                        Report
                        Copy

                        Dear Sir,
                        My customer ID is[protected]. I transacted money to an SBI account yesterday. Money has been debited but was not credited into benificiary account
                        +1 photos
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          Viswanadha Sandeep
                          Apr 2, 2021
                          Report
                          Copy

                          I initiated a transaction of 15000 on Apr1st 2021. Amount got deducted from my account. However, Recipient account didn't received the amount. Also, amount was not credited back into my hdfc account.

                          IMPS Transaction number:[protected]
                          Account name: Viswanadha Sandeep
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sinthai TV Chinthamani
                            Apr 2, 2021
                            Report
                            Copy

                            I initiated a payment of Rs30000 by yesterday and the amount was debited from my account however the same has been not credited into beneficiary account and received the below message. Kindly check and reverse back the amount as soon as possible.

                            UPDATE: Your money transfer of INR 30, 000.00 on 01-04-21 timed out due to technical reason. (IMPS Ref No. *********). If this transaction is not done by you, call [protected].
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              mks.mrityunjay
                              from Chennai, Tamil Nadu
                              Apr 2, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              I have done transaction of amount 150000 but transaction has been timed out but it has not reversed.

                              Details:
                              UPDATE: Your money transfer of INR 1, 50, 000.00 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].
                              Apr 3, 2021
                              Complaint marked as Resolved 
                              Money transferred to respective account.
                              HDFC Bank customer support has been notified about the posted complaint.
                              View replies
                              initiated a payment of Rs 34, 338 on 01 April 2021 through the HDFC net banking, I then received this message, (Your money transfer of INR 34, 338 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected]. )

                              Bank IFSC - HDFC0001996
                              Request Refund
                              Reply
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                AdityaRaj30
                                Apr 2, 2021
                                Report
                                Copy

                                I have made a transaction of 15000 rs to other bank account. Money got deducted from my account immediately I got message after few hours "UPDATE: Your money transfer of INR 15, 000.00 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected]."
                                I have checked with beneficiary bank. They haven't received any amount.
                                Please resolve this asap. Its urgent.
                                +1 photos
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  dega devendra
                                  Apr 2, 2021
                                  Report
                                  Copy

                                  Address: 9840014207

                                  From HDFC net banking IMPS done for 4800 not credited still now sir. RRN Reference[protected] and user reference number[protected]. its been 6 hours please help
                                  +1 photos
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Mohd_smr
                                    Apr 2, 2021
                                    Report
                                    Copy

                                    I have done the imps transaction of amount RS.1600 from my hdfc savings account to other bank account via netbanking.

                                    I received transaction timed-out, however the amount was deducted from my account and was not delivered to other end.

                                    This is worst issue from HDFC. Why dont you credit it back when Transaction timed out and money debited from account??? What if its very urgent like to pay bills in Somewhere and dont have any extra money.???
                                    +1 photos
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      L
                                      lisee
                                      Apr 2, 2021
                                      Report
                                      Copy

                                      Address: HDFC bank mount road sadar Ground Floor, Fidvi Tower Sadar Nagpur-440001 Opposite Saraf Chambers Mount Road
                                      Website: HDFC NET BANKING

                                      I initiated a payment of Rs 20000 on 01 April 2021 through the HDFC net banking, I then received this message, (Your money transfer of INR 20, 000.00 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected]. )

                                      Bank IFSC - HDFC0001248
                                      Request Refund
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        United Bank of India [UBI]
                                        1
                                        (1340)
                                        Globus Staffing Solution
                                        1.8
                                        (12)
                                        State Bank of Mysore
                                        1.4
                                        (222)