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Updated: May 26, 2026
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R
Rajoo123
Apr 3, 2021
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Dear Sir / Madam,
My recent IMPS transactions performed on April 2nd, 2021 are getting timed out alerts. The transaction amount has been debited from my account and not transferred to the beneficiary account still even not reversal back to my HDFC account.

This transaction is for medical emergency and it is most urgent.

I called customer care but no one providing correct information.

Can someone please check and expedite to fix the problem at the earliest.
Hope you understand on the need on emergency.

Thanks.
HDFC Bank customer support has been notified about the posted complaint.
Apr 03, 2021
Updated by Rajoo123 Is anyone live in HDFC Bank... Can some one have a look on this... My money is stuck and no one is bother to looking on this issue.
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    dinesh ganeshen
    Apr 3, 2021
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    Dear Sir / Madam,
    My recent IMPS transactions performed on April 2nd, 2021 are getting timed out alerts. The transaction amount has been debited from my account and not transferred to the beneficiary account still.

    The cheque/ref no.[protected]

    Can you please check and expedite to fix the problem at the earliest.

    Regards,
    Dinesh.K.G
    HDFC Bank customer support has been notified about the posted complaint.
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      R
      Rajath S Jagatap
      Apr 3, 2021
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      My IMPS deposit transaction of 15000 rs is showing as timed out. Amount has been deducted from my account but not deposited in beneficiary account. It says transaction timed out. Can you please help as it is very urgent and important.
      HDFC Bank customer support has been notified about the posted complaint.
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        M
        Maqsood Sait
        Apr 3, 2021
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        I have done IMPS transaction of Rs 63, 400 on 2nd Apr 2021 around 12:30 AM, amount is not credited to destination bank. Later I got SMS stating as the transaction is timed out and customer care assured that the amount will revert back to source account by EOD 2nd March. But the amount is not yet reversed. Could you please reverse the amount as soon as possible.
        HDFC Bank customer support has been notified about the posted complaint.
        Apr 03, 2021
        Updated by Maqsood Sait         I have done IMPS transaction of Rs 63, 400 on 2nd Apr 2021 around 12:30 AM, amount is not credited to destination bank. Later I got SMS stating as the transaction is timed out and customer care assured that the amount will revert back to source account by EOD 2nd April. But the amount is not yet reversed. Could you please reverse the amount as soon as possible.
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          B
          Bharath568
          Apr 2, 2021
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          I have made 50000 rs IMPS transaction from my HDFC account to my own SBI account today morning 02-Apr-2021. The money is debited from the account but it is not yet credited to SBI account . The status now shows as processor down..what exactly meant by it ..when will it be credited to my sbi account or when will it be back to my account if it's not successful .
          HDFC Bank customer support has been notified about the posted complaint.
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            N
            Nidhi V. Mittal
            Apr 2, 2021
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            Address: Ludhiana punjab

            I performed the imps transaction of amount 32000 and 3000 My RRN Number is[protected] from my hdfc current account to other bank account via netbanking.

            I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.
            HDFC Bank customer support has been notified about the posted complaint.
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              R
              Rajasekhar Reddy Koduru
              Apr 2, 2021
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              Address: Bannerghatta, Bangalore

              I have done the imps transaction of amount RS.30000 from my hdfc savings account to other bank account ICICI via netbanking on 1st April 2021.

              I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

              Why dont you credit it back when Transaction timed out and money debited from account??? What if its very urgent like hospital purpose and dont have any extra money.???

              Please check and refund my money Rs.30000 back.
              HDFC Bank customer support has been notified about the posted complaint.
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                R
                rajlenin7
                Apr 2, 2021
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                I performed the imps transaction of amount 1002, from my hdfc savings account to other bank account via IMPS (MOBILE BANKING)

                I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.
                HDFC Bank customer support has been notified about the posted complaint.
                Apr 02, 2021
                Updated by rajlenin7                 Please resolve soon
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                  S
                  Sathishsree1993
                  Apr 2, 2021
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                  Address: Chennai

                  I have transferred amount of rs.26000 today morning 02/04/2021. Amount got debited from my account. But receiver didn't get the amount. It's 12 hours now. I didn't even get a single message hdfc stating that amount will be credited back. Am really having an emergency of paying hospital bills. Hdfc doesnt even have customer care to speak about this . Only the IVR is working all the time. What I will do for the money. Does they give me penalty for paying late
                  HDFC Bank customer support has been notified about the posted complaint.
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                    R
                    riyazden
                    Apr 2, 2021
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                    Address: HDFC Bank, Selaiyur branch, Chennai

                    Dear Sir / Madam,
                    My recent IMPS transactions performed on April 2nd, 2021 are getting timed out alerts. The transaction amount has been debited from my account and not transferred to the beneficiary account still.

                    The cheque/ref no. is[protected] and this transaction is for medical emergency and it is most urgent.

                    Can you please check and expedite to fix the problem at the earliest.
                    Hope you understand on the need on emergency.

                    Thanks.
                    HDFC Bank customer support has been notified about the posted complaint.
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                    Worst customer care support,
                    Reply
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                      A
                      Anusha Madhabhattula
                      Apr 2, 2021
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                      I had initiated a IMPS transfer and the money got deducted from hdfc but did not credit in the beneficiary account.
                      It's been already a day and the status is still the same.
                      Need assistance asap.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        A
                        Aravind91
                        Apr 2, 2021
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                        I have sent sum amount of 1.1 lakh to the beneficiary account. But it says transaction timed out from beneficiary bank end. Still beneficiary didn't get the amount. What is the problem of this? Its an emergency situation. This money i habe to pay to the hospital. Pls understand the situation and give me feed back.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          G
                          Guruprasanth
                          from Kochi, Kerala
                          Apr 2, 2021
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                          I did mobile banking money transfer to my another bank savings account. I received message from HDFC bank that your transaction has been completed and deducted the amount. But later at evening when I checked my another bank account, money didn't receive. Please help on this.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            R
                            Raja Mallik
                            Apr 2, 2021
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                            Apr 2, 2021 Apr 2, 2021

                            Today I made a IMPS transaction from HDFC bank to ICICI Bank.

                            The amount is debited from my account but it has not credited to the beneficiary account.

                            What is the issue with HDFC bank?

                            When will they resolve this ?
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              shrivas3
                              Apr 2, 2021
                              Resolved
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                              Resolved

                              I did IMPS transfer from hdfc bank to sbi.

                              But this is timedout. Please help in getting refund. My email id is gourav.[protected]@oracle.com
                              Apr 3, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Apr 03, 2021
                              Updated by shrivas3                               Its not resolved, how can you do that? I didnt get my money bqck still
                              Apr 03, 2021
                              Updated by shrivas3                               Why no one responds?
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                                R
                                Rahuliconite
                                Apr 2, 2021
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                                Resolved

                                I tried to transfer a huge amount through IMPS. The money got debited but Transaction status is showing "Transaction Timed Out". The beneficiary has not received the amount too. HDFC Bank, do you have any comment on the issue. The RRN is[protected]. I tried to reach out to you via mail through, I just received an automated mail with reference number 'HBL=[protected]'.
                                Apr 4, 2021
                                Complaint marked as Resolved 
                                The amount got credited to the beneficiary's account after 2 days.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Apr 03, 2021
                                Updated by Rahuliconite                                 Hdfc, Can I have some updates on this?
                                Apr 03, 2021
                                Updated by Rahuliconite                                 The amount is huge and needed on urgent basis for medical expenses. Please do the needful.
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                                  K
                                  kalai vani ganesan
                                  Apr 2, 2021
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                                  02 April 2021
                                  Today morning I did an IMPS funds transfer of Rs.30, 000 from my HDFC bank account to my another bank's loan account. The amount got debited from HDFC account and not yet credited to the beneficiary account. The loan due date is 03 April and I have not yet received the refund in my account. This might cause a problem for me if I am not paying the loan amount before due date. Request you to take immediate action and refund the amount to my HDFC account.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Apr 02, 2021
                                  Updated by kalai vani ganesan                                   The RRN reference number is[protected]
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                                    N
                                    Nitin sai 99
                                    Apr 2, 2021
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                                    This is the second time the money is being deducted from my hdfc account withoit providing any information. No information is provided on why the money is being deducted from the savings account. The statement doesn't provide any information as well.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Customer,

                                    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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                                      S
                                      shrivas4
                                      Apr 2, 2021
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                                      Hi

                                      I transferred 32000 today from HDFc to SBI account but it timedout and my money didnt go to SBI neither it came back to HDFC

                                      My registered mail id is gourav.[protected]@oracle.com

                                      Please help.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        S
                                        sugumar k13
                                        Apr 2, 2021
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                                        Today I transferred one lakh amount through IMPS from my hdfc account to my ICICI account. The amount got deducted and not credited in ICICI account. When I re check the transaction status, it shows transaction timed out. Kindly check and resolve the issue as soon as possible. Transaction ref no:[protected]
                                        HDFC Bank customer support has been notified about the posted complaint.
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