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Updated: Dec 16, 2025
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B
Boom@432
Apr 2, 2021
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I did IMPS transaction of 50k on 1st april 2021, amount has been deducted from my account however beneficiary haven't received any amount.

Received below message an hour back :-
UPDATE: Your money transfer of INR 50, 000.00 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].
HDFC Bank customer support has been notified about the posted complaint.
Apr 02, 2021
Updated by Boom@432 Issue is marked as Resolved. I didn't received my refund and my beneficiary also didn't received any fund.

NOT RESOLVED
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I did IMPS transaction of 12k on 2nd april 2021, amount has been deducted from my account however beneficiary haven't received any amount.

Received below message an hour back :-
UPDATE: Your money transfer of INR 50, 000.00 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].
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    thaseen1
    Apr 2, 2021
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    Today i attempted to perform an IMPS transaction from my hdfc bank saving a/c to a savings a/c that i have at sbi, using hdfc mobile app.I have done this a couple of times in the past and there were no issues.However today morning the transaction failed with a request timed out error but the money was debited from my account
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      Vinit8511
      Apr 2, 2021
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      UPDATE: Your money transfer of INR 50, 000.00 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected]
      HDFC Bank customer support has been notified about the posted complaint.
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        V
        Vaneet07
        Apr 2, 2021
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        I did IMPS transaction of 40k, amount has been deducted from my account however beneficiary haven't received any amount.

        Received below message an hour back :-
        UPDATE: Your money transfer of INR 40, 000.00 on 02-04-21 timed out due to technical reason. (IMPS Ref No. xxxxxxxxxxxx). If this transaction is not done by you, call xxxxxxxxxx.
        HDFC Bank customer support has been notified about the posted complaint.
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          Karan Jauhari
          Apr 2, 2021
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          Got message this morning that my IMPS transaction timed out.

          UPDATE: Your money transfer of INR XXXX.00 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].

          HDFC team please assist.

          Contact me @ [protected]
          HDFC Bank customer support has been notified about the posted complaint.
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            A
            Abhishek Trayambak
            from Thane, Maharashtra
            Apr 2, 2021
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            Due to some financial emergency I have surrendered my policy on 18th March 21 and as per HDFC life data the surrender date is 19th March, anyway HDFC life representative assured me that surrender you will get you money within 10days from surrender date . I have forwarded all the documents as per the requirement on 18th itself. In service request tracker it is showing pay-out is in processes. But after 13 days when I contacted customer care, they told that it will take another 15days to revert back.
            I do not know with this type service how it can support their customer in emergency.
            HDFC Bank customer support has been notified about the posted complaint.
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            Hi, we wish to inform you that refund has been processed via NEFT and same will be credited shortly.
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              R
              Ramanamurthy.kondeti
              Apr 2, 2021
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              Resolved

              IMPS transaction amount is not transferred to my beneficiary account

              Address: 104/8, Bayanna layout, Anekal, Bangalore

              Dear HDFC Bank Team,

              I am Ramanamurthy Kondeti and I am your HDFC bank customer since 11 years.

              Name: Ramanamurthy Kondeti,

              Account No: [protected]

              Date of IMPS transaction: 01/04/2021

              IMPS Reference No:[protected]

              Amount: Rs. 10000/- (Ten Thousand Rupees)

              Phone No: [protected]

              I did IMPS transaction on 01/04/2021...
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              Prabhu3105
              Apr 2, 2021
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              I have done an IMPS transaction of 15000 . The money was debited from my account . but not credited into beneficiary account . I have received message like,

              UPDATE: Your money transfer of INR 15000 on[protected] timed out due to technical reason.

              IMPS REF NO :[protected]

              Kindly reverse the transaction and send my money
              HDFC Bank customer support has been notified about the posted complaint.
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                J
                Jayakrishna99
                Apr 2, 2021
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                Dear HDFC,

                I have made IMPS transaction of 50, 000/- on[protected] at 6:21 AM it was showed successful at HDFC end but beneficiary bank not received the money when see history it was showing under process what do you mean by under process it is not a NEFT transaction to show under process right?

                After 4 hours the transaction is showing as timeout due to technical reason how to process further i am trying to connect customer care from past 2 hours it telling like executives are busy... and busy... from 2 hours with what they are busy

                Since i have some auto debits from that beneficiary account How will i get my money back please Look into this issue and resolve it as soon as possible

                Regards
                Jayakrishna P
                Account Number : [protected]
                IFSC Code : HDFC0003689
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  sbalasundaram
                  Apr 2, 2021
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                  Address: Chennai

                  I initiated a transfer of 82, 190 on today (2nd of April 2021). The amount was debited from my account and the beneficiary bank still does not recognize the transaction.
                  Tomorrow is EMI date, Kindly Credit the amount to beneficiary account or revert back to my account ASAP to avoid unnecessary NACH Debit return charges.

                  Below is the message received to my registered mobile number

                  Update: your money transfer of INR 82, 190.00 on 02-04-21 timed out due to technical reason. (Imps ref no. Xxxxxxxxxxxx).
                  If this transaction is not done by you, call xxxxxxxxxxxx.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    R
                    Rajan123456
                    Apr 2, 2021
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                    Hello, I did an imps transfer today morning. The amount got debited. But, after an hour I receive a message that the imps transaction is timed out due to technical reasons. The debuted amount is still not credited back to my account .

                    Imps ref number[protected]
                    HDFC Bank customer support has been notified about the posted complaint.
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                      B
                      balaji2312
                      Apr 2, 2021
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                      I have an hdfc account [protected] and made a transfer of Rs. 5000 from this account to another account of Yes bank on 1st April, 2021.

                      Now I got the sms that the IMPS transaction no.[protected] is timed out. I could not understand the reason for delay.

                      Need to know the status of my transfer. my email id: [protected]@rediffmail.com
                      HDFC Bank customer support has been notified about the posted complaint.
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                        R
                        RAfikhan4u
                        Apr 2, 2021
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                        UPDATE: Your money transfer of INR 5, 000.00 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].
                        HDFC Bank customer support has been notified about the posted complaint.
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                          G
                          Gatti Jagga Rao
                          Apr 2, 2021
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                          I performed the imps transaction of amount 30000, from my hdfc savings account to other bank account via netbanking.

                          I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

                          Message is as below :

                          UPDATE: Your money transfer of INR 30, 000.00 on 02-04-21 timed out due to technical reason. (IMPS Ref No. Protected). If this transaction is not done by you, call [protected].

                          Account no : [protected]
                          Transaction reff :[protected]

                          Please check and refund the amount.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            A
                            Ajju187
                            Apr 2, 2021
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                            Dear Sir,
                            My customer ID is[protected]. I transacted money to an SBI account yesterday. Money has been debited but was not credited into benificiary account
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                              V
                              Viswanadha Sandeep
                              Apr 2, 2021
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                              I initiated a transaction of 15000 on Apr1st 2021. Amount got deducted from my account. However, Recipient account didn't received the amount. Also, amount was not credited back into my hdfc account.

                              IMPS Transaction number:[protected]
                              Account name: Viswanadha Sandeep
                              HDFC Bank customer support has been notified about the posted complaint.
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                                S
                                Sinthai TV Chinthamani
                                Apr 2, 2021
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                                I initiated a payment of Rs30000 by yesterday and the amount was debited from my account however the same has been not credited into beneficiary account and received the below message. Kindly check and reverse back the amount as soon as possible.

                                UPDATE: Your money transfer of INR 30, 000.00 on 01-04-21 timed out due to technical reason. (IMPS Ref No. *********). If this transaction is not done by you, call [protected].
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  M
                                  mks.mrityunjay
                                  from Chennai, Tamil Nadu
                                  Apr 2, 2021
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                                  Resolved

                                  I have done transaction of amount 150000 but transaction has been timed out but it has not reversed.

                                  Details:
                                  UPDATE: Your money transfer of INR 1, 50, 000.00 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].
                                  Apr 3, 2021
                                  Complaint marked as Resolved 
                                  Money transferred to respective account.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                  initiated a payment of Rs 34, 338 on 01 April 2021 through the HDFC net banking, I then received this message, (Your money transfer of INR 34, 338 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected]. )

                                  Bank IFSC - HDFC0001996
                                  Request Refund
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                                    A
                                    AdityaRaj30
                                    Apr 2, 2021
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                                    I have made a transaction of 15000 rs to other bank account. Money got deducted from my account immediately I got message after few hours "UPDATE: Your money transfer of INR 15, 000.00 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected]."
                                    I have checked with beneficiary bank. They haven't received any amount.
                                    Please resolve this asap. Its urgent.
                                    +1 photos
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                                      D
                                      dega devendra
                                      Apr 2, 2021
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                                      Address: 9840014207

                                      From HDFC net banking IMPS done for 4800 not credited still now sir. RRN Reference[protected] and user reference number[protected]. its been 6 hours please help
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