HDFC Bank Complaints & Reviews

I initiated 1000 rs imps fund transfer to my another bank account, amount debited but not credited to other account. After few hours I received sms stating your transaction is timed out but I have not got my money credited back. It happened on 1st April 2021.

HDFC Bank customer support has been notified about the posted complaint.

Apr 02, 2021

Updated by Abul Kalam Azad Thaha Mohammed Please resolve asap

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Hdfc your money transfer of inr 1, 50, 000.00 on 01-04-21 timed out due to technical reason yesterday(1st April 2021)

HDFC Bank customer support has been notified about the posted complaint.

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Today I made a IMPS transaction from HDFC bank to Canara Bank. The RRN number is[protected].
The transaction says it's timed out.
The amount is debited from my account but it has not credited to the beneficiary account.
When reached out to beneficiary bank, they said the amount has not been credited and to contact HDFC Bank.
This is really not acceptable from HDFC bank, I tried reaching out to HDFC customer care, but I couldn't get connected even after trying for more than 45 mins.
I tried reaching out to my customer relationship manager, no response.
Is this your service? I'm customer of HDFC bank since 2011, now I might have to think of choosing other banks if this is the pathetic service

Apr 2, 2021

Complaint marked as Resolved

It's not resolbed

Apr 02, 2021

Updated by Shari Krishna Issue is not resolved

Apr 02, 2021

Updated by Shari Krishna Why is the complaint marked as resolved as soon as it's raised??

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A

Ashish Kamath

Apr 3, 2021

I too have same problem and sent an email to support team. No response from anyone yet and amount is not credited too.

Support ticket ref number : HBL=[protected]

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T

Tan124

Apr 3, 2021

Issue is not resolved

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L

luckymonu007

from Bengaluru, Karnataka

Apr 3, 2021

I too had the same issue and have raised the complaint.

HDFC bank is becoming pathetic bank now.

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J

jaismit87

Apr 3, 2021

I did the transaction of IMPS from hdfc bank to PNB bank
the transaction was timed out and amount debitted from hdfc bank and not creditted to pnb bank.

I called both banks, PNB rejected that amount not reached yet and HDFC side earlier they told to wait for 24 hours now Monday EOD that is 5 April 2021

This is IMPS transaction and 1 lakh amount is debitted and not refunded back yet

Please help to resolve the issue as early as possible

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Please resolve the case as my 15000 rs. Deducted from hdfc account while performing online transcation.

Meassge received as follows.

UPDATE: Your money transfer of INR 15, 000.00 on 02-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].

HDFC Bank customer support has been notified about the posted complaint.

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Address: no 19, pv rajamannar salai, vijayaragavapuram, KK nagar, Chennai -600078

I made payment through upi amazon paly on 19th march 2021 to purchase zasco gps device their upi operator is razorpay i maid payment and it got canclled immideately and i got redund 2nd time i made payment money got deducted but razorpay denies getting money from bank and product remained unpaid but money got deducted razorpay says to escalae this issue with the bank for refund soo i am telling u m grevences i have talked to amazon pay they say to talk to bank for this isue i am facing please help ill attach bank statement and transaction id below, plese see whats the issue and refund the money back to my account
account number : [protected]
date of purchase : 19th march 2021
UPI used to make payment : Amazon pay
registered mobile number : [protected]
transaction id :[protected]

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Imps txn RRN no[protected], Date - 01.04.2021 of amount 15000 is failed and got txn timed out message. Didn't credited in beneficiary Account.
Not returned in my account also.please resolve asap

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Today 02/04/2021, I transferred 8000/- from my HDFC account to my own Sbi account through IMPS Fund transfer, money was debited from my account but not credited(deposited) in beneficiary account. When i check the status of IMPS transaction it's says the Processor Down. I need my money back immediately as i have to pay my credit card bill today, and i don't have other money to deposit in bank and pay the credit card payment, if i miss my payment...

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I have done IMPS transaction on 2nd April 2021. Money is deducted from my account but not transferred to beneficiary account. Got msg from HDFC like transaction timed out but amount is not reversed.

HDFC Bank customer support has been notified about the posted complaint.

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Address: [email protected]

I have initiated Imps transfer from HDFC to SBI but time out error came. The amount got debited from my main account but didn't get credit to beneficiary account.

Now how much time HDFC bank would need for the settlement. I need the amount to be credited back to my base account or to the beneficiary account.

Apr 3, 2021

Complaint marked as Resolved

Amount got credited back automatically to the base account.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Gopalapuram chennai

Please be note that I have paid two of my payees today about Rs.5000 so after two hours I got this message saying that the transaction was timed out and bank needs to check the beneficiary for the same.

This is not even acceptable!! I would like to add that both my payees are from different banks.

How could I check my beneficiary bank if my bank is not responsible for their customer accounts.

Instead of raising complaints it would be much easier when there is a message saying that your money will be refunded or credited to your beneficiary account within some XX days.

Quick response would be very much appreciable

Please respond to this query ASAP

HDFC Bank customer support has been notified about the posted complaint.

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I have started imps transaction for amount Rs. 90000.
In mobileapp showed its successful, money is debited from my account.
But money is not credited to beneficiary account.

After 2-3 hours, I have received message
your money transfer of inr 90, 000.00 on 02-04-21 timed out due to technical reason. (Imps ref no. Xxxxxxxxxxxx). If this transaction is not done by you, call xxxxxxxxxxxx.

All call center numbers seems busy of HDFC bank.

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Address: Vasco da gama branch, South Goa

I have transfered Rs.20000/- on 1st Apr2021 and transfered Rs. 5000/- twice to two different account. How ever after all transaction successfully message received as " Your moneh transfer timed out due to technical reason". Total Rs.30000/- blocked as benefeciary is not credited . Please kindly advice to resilve this problem. This is quite urgent.

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I have transferred 40000 from hdfc bank to another bank and the transfer has timed out. I have not yet got my money remitted back to my account yet.

Customer service number for Delhi is unresponsive.

It was urgently needed.u work is getting delayed because of this. Terrible service. Please resolve fastly.

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Address: Pune

I had IMPS 20000 amount from my hdfc bank account to SBI account but the amount is deducted from my hdfc account and not credited to SBI with the timeout msg

Its very needy amount and i am not waiting for 3 more days

kindly help me out

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I had transferred 32584 to my SBI ACCOUNT from my hdfc account but the status is showing transaction timed out but the money got debited fron my account.

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Hi, I have made an IMPS transaction with Ref No.[protected] from my HDFC account. The amount got debited and after some time I got a message saying the transaction is timed out due to technical reasons. The amount is neither reversed back to my account, nor transferred to the receiver. Kindly check and Resolve the issue as soon as possible

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I performed the imps transaction of 15K from my hdfc savings account to other babk account via netbanking.After 3hrs i received message stating transaction timedout on my register mobile, however the money deducted & not credited to other end.

Please check & refund amount.

Net banking id 42813387

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UPDATE: Your money transfer of INR 6, 000.00 on 02-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].

This is the message I received and the beneficiary didn't even received the amount.
When and how will I get the amount back.

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I performed the imps transaction of amount 30, 000, from my hdfc savings account to other bank account via netbanking.

I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

Message is as below :

Update: your money transfer of inr 30, 000 on[protected] timed out due to technical reason. (Imps ref no.[[protected]].

Account no : [protected]

Please check and refund the amount.

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I performed the imps transaction of amount 30000, from my hdfc savings account to other bank account via netbanking.

I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

Message is as below :

Update: your money transfer of inr 30, 000 on 01-04-21 timed out due to technical reason. (Imps ref no.[[protected]].

Account no : [protected]

Please check and refund the amount.

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 262

Amount debited but not credited to other bank

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IMPS Technical issue

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HDFC Bank IMPS transaction timed-out but amount debited

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