HDFC Bank Complaints & Reviews

Hi i missed making two credit card payments and my funds on hdfc account is on hold. Now i cant even make payment to credit card. Made some partial paymrnt though to make the complete oayment will need the funds to be unblocked. Raised a concern with hdfc and was told a call back eill be arranged. Three fays to go, nobody has called back to resolve the issue. I dont understand what needs to be done

Apr 23, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2018

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

-Manoj
HDFC Bank Customer Assistance

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Unable to fathom the apathy of the HDFC Bank Credit Card division towards loyal customers wrt non-reversal of finance charges [Dtd 12/02/2018, SR # [protected]] even if the payment is delayed unintentionally for a few days ! All this, despite consistent month-on-month payment record for years !!

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Address: Bhiwani, Haryana

Sir, i have the pay cbse neet form fees rs. 1400 on[protected] by netbanking by hdfc gateway. Money is debit from the account but fees is not paid. Please refund the fees. Detail of transaction is as below:
Transaction identifier -[protected]
Request id [protected],
Payu id [protected]
Bank ref. No. 9792113
Amount: 1405.90
So, please refund the money as soon as possible.

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D

dpnishad

from Mumbai, Maharashtra

Mar 19, 2018

same here pls help me too i[censored] had solution [protected] plllls

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K

kgk1937

from Mumbai, Maharashtra

Jul 23, 2018

Sir,
I had made a payment of Rs 1010/- twice to shri saibaba sansthan on 06/07/2018.The amount was debited to my credit card account but was not received by them.Kindly revert my money back to my credit card account.Thanks.

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Address: Kolkata, West Bengal, 700074

Website: [email protected]

This is to inform that i received one call from [protected] at 05:19 pm today claiming detail of my debit card of hdfc bank, in the plea that my card would be closed within a week and a new card would be delivered instead. On enquiry of his office details and authority, he was annoyed and switched off his phone.
Please, inquire the source of the fake call from [protected].

Thanks.

Apr 14, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2018

HDFC Bank Customer Care's response Dear Customer,

Vishing is one such attempt where fraudsters try to seek your personal information like Customer ID, Net Banking password, ATM PIN, OTP, Card expiry date, CVV etc. through a phone call. Never share any personal information like Customer ID, ATM PIN, OTP etc. over the phone, SMS or email. Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

Anay,
HDFC Customer Service Assistance.

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Address: Kaithal, Haryana, 136.27

Website: HDFC BANK

Dear sir/mam
i have two account which is loan and limit account but problem is that theese account is joint with my brother.
I want to close theese accounts and open with different - different account so i have to close this.
On 26.12.2017 i have deposited amount 1880000 for closing my account but after that bank said to deposit 22000 rs. For noc.
After bank statement i deposited 22000 rs. On 2.2.2018. And now bank said again to deposit 8000 rs. And i am still waiting for noc since 3 month.
I am in problem for money so i request you to provide me noc immedately.
Thanks
regards.
Balwan singh & pirthi singh
a/c no [protected] (kaithal)
second a/c no. [protected] (kaithal)
mob. [protected], [protected]

HDFC Bank customer support has been notified about the posted complaint.

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Address: 641035

Website: www.hdfcbank.com

Hi,

I think i will get justice through this platform. Myself dinesh using hdfc credit card my due date was on 8th using autopay, i paid my due on 6th itself and amount got credited in my credit card for the same on 8th they tried to autopay due to lack of funds it got bounced and they reduced my cibil score, i paid my dues but i was not a defaulter. I planned to take house loan next month due to reduction in my cibil score i can't avail it even it is not my fault. Kindly provide a solution and i have proof for my payment.

Regards
Dinesh

Apr 8, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2018

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed and you may look forward to receiving a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected]

-Bejoy
HDFC Bank Customer Assistance

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V

vikas Lonkar

from Nashik, Maharashtra

Mar 8, 2018

Two Wheeler Loan — My loan details & payment statement

sir,

I have need my two wheeler loan a/c details and statement.Please give the statement immediatly.
Plz mail me on this my mail id-:
[protected]@gmail.com

Thanking you

Yours
Vikas Lonkar
Hadapsar Railway station,
Mundhwa, pune 411036.

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Address: Siddharthnagar, Uttar Pradesh, 272153

RAVI PRAKASH
A/C No. [protected]

DEAR SIR,
My savings account is running in your branch I wanted to close the said account for which I had given the application on February 02, 2018 in the branch, but my account has not been closed so far. I went to the branch several times and I am being run today by saying To take appropriate action.

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I am getting unwanted calls from hdfc bank people asking me to take personal loan. This is happening since last few years. Almost each day someone from hdfc bank is calling me. I don't want any loan from anybody. So please stop calling me otherwise i will be forced to go to court. Is there any other way to make you stop calling me. Pls let me know.

Apr 21, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2018

HDFC Bank Customer Care's response Dear Customer,

Please share the caller details and your contact details on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

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R

Rajkumar54006935

from Pune, Maharashtra

Mar 12, 2018

RRN Reference number :[protected]
User Reference number :[protected]
Amount Rs:920

Transaction is not successful, status shows as "Processor Down"
Neither money is credited back to my account nor credited to beneficiary.

Please help me getting my money back

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Address: 520007

Website: payzapp.biz.hdfcbank.com

I added money in payzapp wallet thru hdfc credit card rs 4500. I want to transfor that money to another account but it showing update kyc. I updated my kyc and again its showing "update kyc".. Even customer care also not responding. Please solve this problem. This type of issues leads to inconvinience so please make sure customer satisfaction.

A azeem
Voice: [protected]

HDFC Bank customer support has been notified about the posted complaint.

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T

tejangad

from Hyderabad, Telangana

Mar 8, 2018

An amount was deducted from my account balance, I want to know the reason. kindly revert me soon.

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V

[email protected]

from Delhi, Delhi

Mar 8, 2018

I widrawl Rs2000 from HDFC ATM sector 26Noida Branch, using my SBI ATM, one Rs 2000 faulted note retrieved from it. Please let me know you are going to compensate it.

Note Number - 1AH 308033

Thanks
[protected]

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I had hdfc bank account as my salary account and 8 months back i changed my job and started another account in a different bank. 2 days back also when i checked my balance it was in positive figures. All of a sudden when i credited some money into the account today, it got automatically debited and now my account shows a negative figure of rs.14396. There was no intimation at all from the bank that it will be turned into negative figures. Also i have lost 5500 rupees which i deposited in it. How can the bank without even a single email or message debit my amount and levy such a huge amount all of a sudden.

How can the bank charge such huge amounts for not maintaining the minimum balance that too without any intimation!!! I am really disappointed with these private banks.

I really need to get it resolved.

Mar 9, 2018

Complaint marked as Resolved

I got the reason immediately from the customer support of HDFC why it went negative balance as they have marked a lien for my payment due. Also after deducting the minimum due I got the rest of the amount back and now my actual balance is seen. Thank you so much for the customer service team HDFC for sorting it out.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2018

HDFC Bank Customer Care's response Dear Customer,

We observe from our records, your card has been registered with Autopay facility towards Total Amount Due and our attempt to claim the same from your savings account was not successful for the reason " Insufficient Funds". We request you to maintain sufficient funds in your savings account to claim the credit card dues. As you are aware, in the absence of payments for your card account towards the total amount due lien was placed by the bank and same is mentioned in the card . In the absence of a positive revert / payment being received, the Bank was constrained to place a hold on funds on your bank account. We also invite your attention to our cardmember usage guide where it is clearly mentioned that the Bank, at any time will have a lien and right of set off on all monies belonging to the cardmember standing to their credit in any account whatsoever with the bank or in the possession or custody of the bank. Please do get in touch with our debt management executives at the following number at[protected] / 23748702 for any further clarification in this regard.

-Bejoy
HDFC Bank Customer Assistance

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S

shridhar harnal

from Bengaluru, Karnataka

Mar 8, 2018

I had ordered for a HDFC fast tag but it was never delivered

Customer care number is always dead. There was no reply to my email as well.

Horrible experience.

Please get in touch with me and refund the amount I have paid.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I had a auto loan of 7.5 lakhs from hdfc bank. The hdfc bank agent had taken all the necessary documents from me. I was said that my monthly emi of 15639 will be automatically deducted from my citibank account via ecs. But i got a message from citibank saying "ecs mandate not received".

My hdfc bank loan a/c no. Is 54976685

I don't want to pay any extra dues on my loan. Please resolve this problem.

Apr 9, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

-Manoj
HDFC Bank Customer Assistance

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Address: Alwar, Rajasthan, 301019

Website: refound my money

I dinesh tripathi i have a salaried account with hdfc bank and last fue month i got a deduction of sum sum amount rs (Approx 60, 000) from my account in the name of paytm and i just want to verify that why i had to pay this amount without any prior notice on my contact number as well as on my email address. I tried adding new beneficiary to transfer amount within hdfc. I am not receiving any otp. I have not purchase any item through paytm. This hdfc bank always deducting amount, how many time will you deducted and what is rules you are following as per rbi guidlines, refund money as soon as possible other wise i will go court.
Yours faithfully
Dinesh tripathi
Cont. No [protected]

Apr 9, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2018

HDFC Bank Customer Care's response Dear Customer,

Kindly email us at [protected]@hdfcbank.com and share us the date and amount of the transactions that you are referring to so that we can check and assist you with your query. You can also contact our Phonebanking Team at 61606161. After choosing the language, choose option 3 on the IVR to speak to our Phonebanker.

-Anay
HDFC Bank Customer Assistance

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Address: Mumbai City, Maharashtra, 400050

Website: www.hdfcbank.com

Hi,

I had received a phone cal from hdfc bank in feb'18 saying that my credit card is suspected to be under threat and that i should block my credit card and re-issue a new one. I immediately complied with the message and blocked the card and got a new one.

However my credit bill which i received today (8th march'18) for the feb'18 billing cycle seems to have 6 entries which are not tallying with my usage & have a high ticket size of expenditure. Please help me solve this matter.

Regards,
Kaushik kopalle

Apr 13, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2018

HDFC Bank Customer Care's response Dear Customer,

Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

Anay,
HDFC Customer Service Assistance.

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Hi,
My name is chand mittal
I am a customer of hdfc bank. I received a call from hdfc bank and they said that your credit card limit is getting increased from 20, 000 to 60, 000 but there is a policy where all your cards get secured and for this you have to submit total of 1900 something rupees in credit card charges. They did not give me any clarification that is this compulsory or not.
So now i got to know that taking this policy is not a compulsion for increasing the credit card limit
Now i am not using that credit card and so i am not liable to pay any amount
Please deactivate my one assist account.
My relationship number is 3778575

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Address: Bangalore, Karnataka

Hello
Without my intimation amount is deducted from my cc card num ending 1662 today 06 03 2018..im not interested in one assist plan n i feel its very inconveniency costing to me if this is the service we get than the review about hdfc is gonna b very bad with hdfc..i request you to cancell the plan and refund my amount asap..take the request on a priority basis..

Membership num:3918346
Rgd email:[protected]@gmail.com
Rgd num:[protected]

Regards
Ruksar

HDFC Bank customer support has been notified about the posted complaint.

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Address: 560102

Hello - I have applied for Fastag via application reference no. HFR037219. I am an existing HDFC customer and have uploaded all KYC documents and made the requisite payments. Unfortunately, there is no way for me to check for status as the customer care number is always busy.

Please let me know the status and by when can I get the tag.

Thanks

Mar 07, 2018

Updated by rahjain104 I have already sent an email to the hdfc.[protected]@sahaj.co.in. And the telephone number is always busy..I might have tried about 50 times. Still no update.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Mar 9, 2018

Verified Support

Dear Customer,

Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance.

Anay,
HDFC Customer Service Assistance.

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R

rahjain104

from Bengaluru, Karnataka

Mar 9, 2018

Hi Anay - this was already done 2 daud back. Still no response from them.

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Address: New Delhi, Delhi, 110059

My name is vikas porwal recently i applied hdfc bank credit card luckily i got the credit card after eligibility check. After one week rs 900 got deducted my card for hdfc credit shield insurance premium.

I did not opt for credit shield insurance premium. I don't know why hdfc being such a reputed organization cross sell these insurance products in these unauthorised manner.

So i request hdfc ergo to please refund rs 900 which are charged my credit card. Please cancel all the policy from my card. I don't want buy any as of now

Name - vikas porwal
Mob -[protected]

Apr 7, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Card No, Complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: New Delhi, Delhi, 110002

Today I tried to contact your customer care executive to finish the emis of my cell phone that I have been finance by your bank some girl picked up the call and she didn't tell me anything what I have to do whit that. How would I finish my loan and she hanged up the call and get away. Now I dont know what to do. And now I have dicide to not to pay any of the emi of your bank the lady who hanged up my call she will the rest of the emi. What ever I want to do but I wont pay any single penni for my rest of the emi.
Thank you
shoaib khan
My loan account number- [protected]

Apr 22, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2018

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, your contact number, Complete Complaint details and the reference id TTU[protected] in the subject line. A bank representative shall contact you as soon as we receive this information

-Manoj
HDFC Bank Customer Assistance

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Address: Bangalore, Karnataka, 560076

I have been charged without my knowledge & signature ; on enquiry at pp entry point in bangalore airport, they say that, it has been charged by hdfc bank. On checking with hdfc relationship manager, i was told that, it was charged by priority pass issuer. I have been charged as per following details:

Priority pass charged without my signature and knowledge
Date of charge date o[censored]sage ref no amount in rs.
07-11-17 pp...

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Address: 395002

Dear hdfc,
Mere pass aap ke m. E ka call aaya or unke bolne s mane credit card k liye apply kiya.
Phale to aap ke m. E. Ka call continous 3 daye aaya. Fir 5 days k baad m maine call kiya to aap ka excutive aaya papper lene. Papper lane k baad m 3 days k baad login hua.
1 month ke baad m massage aata h ki card disapproved ho gaya h...
Plz muze battayenge ki mera credit card kyu disapproved ho gaya h...
Aap ke yaha s koi v excutive na to mere office aaya or nahi mere ghar aaya verification k liye to
Fir mera credit card kese disapproved ho gaya...

Rajkumar thakur
From surat
A format of the copy of letter sent to you has been attached for your reference. Pls
Fulfill the requirement and respond to us for processing the application further. Thank you

Apr 7, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2018

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your application number, specify the mode of application, date of application, complete address of branch if you applied, complete name and your contact details on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 1008

hdfc account is put on hold on missed credit card payments

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finance charges reversal

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net banking fee payment to cbse

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false claim of replacing debit card

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hdfc noc

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credit card payment problem

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account closing

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unnecessary calls asking to take loan

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payzapp concern

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hdfc - negative balance without single intimation from the bank

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ecs mandate was not received

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refund money

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credit card fraudulent transactions in bill

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one assist policy

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deactivate one assist plan to my cc number 1662

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no customer care number/ no response to application

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i am complaining about why are activate the credit shield insurance policy

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loan issue

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charges for using pp lounge without my credit card & signature

credit card

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