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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
Complaints 32944
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HDFC Bank reviews & complaints page 1009

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A
ashdcj
from Sivakasi, Tamil Nadu
Mar 7, 2018
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Address: 600100

Payzapp has asked for Kyc I have provided my pan...then it allowed to Load money I have loaded 5k...then I am not able to transfer to account or another app it is asking to update Kyc...And I am hdfc credit card holder and they said it will be automatically updated... My money is still in wallet only.it has been 3 days since I have mailed to their support but no support
HDFC Bank customer support has been notified about the posted complaint.
Payzapp has asked for Kyc I have provided my pan...then it allowed to Load money I have loaded 5000...then I am not able to transfer to account or another app it is asking to update Kyc...And I am hdfc loan holder My money is still in wallet only.I have mailed to their support & customer care but no contionus phone busy please solve my problem.
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    J
    Jogendra Tomar
    from Raipur, Chhattisgarh
    Mar 7, 2018
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    Address: Bhopal, Madhya Pradesh, 462003

    Bank is not issue no objection certificate to me...my account current and saving in hdfc bank m.p nagar branch zone II Bhopal madhya Pradesh..I have no loan against my agriculture land I 'm submit an application to branch on-23feb2018 with revenue record ( khasra -khatoni) photocopy...
    HDFC Bank customer support has been notified about the posted complaint.
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      R
      Ravi Mahendrakar
      Mar 7, 2018
      Resolved
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      Resolved

      Address: Bangalore, Karnataka, 560081

      HDFC third party person said interest 10.99% and tenure 3 years and .5% processing fee but completely cheated me with 12.49% interest 4 years tenure and 9% processing fee, I spoke with a irresponsible person Srikant ([protected]) he closed my complaint without asking to me. again I called to customer care they told we cant help.
      Still awaiting solution . else start to publish in social media

      Conclusion : HDFC is not a good bank to believe don't go for loans with HDFC.
      Apr 18, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 09, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your Loan account no. with registered contact details & the issue to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

      -Anay
      HDFC Bank Customer Assistance
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        M
        Muhammad arham
        from Kanpur, Uttar Pradesh
        Mar 7, 2018
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        Address: Gorakhpur, Uttar Pradesh, 273165

        Jun 2017 me jab Mai HDFC bank cash deposit Karne Gaya tha tab bank employee ne bataya ki apke a/c pe life time free credit card ka offer h aap Lele
        Mujhe zaroorat ni thi lekin bank employee ke request Karne per Mai taiyaar ho gya.fir unhone bank ke hi credit card department k employee ko Mera online credit card apply Karne ko kaha. Credit card department k employee se bhi online apply karte waqt kisi bhi tarah k charge na hone k baare me pucha tha unhone bhi credit card free hone ki baat batai thi.
        1st August 2017 ko jab mere a/c se 561.05 rupya kata to iss bare me Mai bank se pucha to bank ne bataya ki apke credit card pe Oneassist ki ek service suru Hui h jiska 1399 rupya apke a/c se credit card k through Autopay ke zariye 3 instalment me katega jiski pahli kist apke a/c se Kat gai h.
        Jab Maine credit card department ko bataya to unhone Oneassist service ko band karwane k liye Oneassist k coustomer care pe call karwa ke use band Karne aur kata gya Paisa refund Karne ko kaha.
        Aisi koi bhi service (Oneassist) suru Karne ki request Maine ni ki thi. Credit card department ke jiss employee ne credit card online apply Kiya tha usi ne Oneassist service ki request pe trike Kiya hoga jiski mujhe bilkul bhi zankari ni thi.
        Actually Bank ke credit card department ke employee card bechne ke target ko Pura Karne ke liye coustomer se facts ko chupaya jata h jaisa ki mere case me h.
        Jab se credit card mujhe Mila h tab se (Jun 2017--March 2018)Ab Tak Maine credit card ka pin bhi genrate nahi Kiya h.
        Chuki 1st August 2017 ko mere a/c se jab 561.05 rupya kata gya to Maine apne a/c me sufficient fund rakhna band Kar Diya taki aur rupya na Kate. iss matter ke bare me Mai 7 baar bank ke chaker lagata Raha aur apni pareshani bank ke Kai employee ko batata Raha lekin pareshani door ni Hui. Aur iss antral me pata ni kaise Mera A/C aaj ki date me -9659.01 ho gya h.Aur haal hi me bank ki traf se mujhe ek legal notice bheja gya h.iss bare me bhi jab Mai bank se pucha to wo setelment department me baat Kar bakaya Paisa jama Karne ko kah rahe h.
        Maine koi bhi aisa transaction ni Kiya h jiska main bank ka udhaar rahu. Iska pata A/c stetment aur credit card ke stetment se pata chal gayega.Bank manager se request h ki A/c se Kate RS.561.05/-refund karwayen aur one assist ki service band Kare taaki Mai apna A/c sahi se Chala sakun.Thank you.
        Arham Khan, credit card no.******4326
        Coustomer id 62223336
        Mob.(protected)
        HDFC Bank customer support has been notified about the posted complaint.
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          M
          Muhammad arham
          from Kanpur, Uttar Pradesh
          Mar 7, 2018
          Resolved
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          Resolved

          Address: Gorakhpur, Uttar Pradesh, 273165

          Jun 2017 me jab Mai HDFC bank cash deposit Karne Gaya tha tab bank employee ne bataya ki apke a/c pe life time free credit card ka offer h aap Lele
          Mujhe zaroorat ni thi lekin bank employee ke request Karne per Mai taiyaar ho gya.fir unhone bank ke hi credit card department k employee ko Mera online credit card apply Karne ko kaha. Credit card department k employee se bhi online apply karte waqt kisi bhi tarah k charge na hone k baare me pucha tha unhone bhi credit card free hone ki baat batai thi.
          1st August 2017 ko jab mere a/c se 561.05 rupya kata to iss bare me Mai bank se pucha to bank ne bataya ki apke credit card pe Oneassist ki ek service suru Hui h jiska 1399 rupya apke a/c se credit card k through Autopay ke zariye 3 instalment me katega jiski pahli kist apke a/c se Kat gai h.
          Jab Maine credit card department ko bataya to unhone Oneassist service ko band karwane k liye Oneassist k coustomer care pe call karwa ke use band Karne aur kata gya Paisa refund Karne ko kaha.
          Aisi koi bhi service (Oneassist) suru Karne ki request Maine ni ki thi. Credit card department ke jiss employee ne credit card online apply Kiya tha usi ne Oneassist service ki request pe trike Kiya hoga jiski mujhe bilkul bhi zankari ni thi.
          Actually Bank ke credit card department ke employee card bechne ke target ko Pura Karne ke liye coustomer se facts ko chupaya jata h jaisa ki mere case me h.
          Jab se credit card mujhe Mila h tab se (Jun 2017--March 2018)Ab Tak Maine credit card ka pin bhi genrate nahi Kiya h.
          Chuki 1st August 2017 ko mere a/c se jab 561.05 rupya kata gya to Maine apne a/c me sufficient fund rakhna band Kar Diya taki aur rupya na Kate. iss matter ke bare me Mai 7 baar bank ke chaker lagata Raha aur apni pareshani bank ke Kai employee ko batata Raha lekin pareshani door ni Hui. Aur iss antral me pata ni kaise Mera A/C aaj ki date me -9659.01 ho gya h.Aur haal hi me bank ki traf se mujhe ek legal notice bheja gya h.iss bare me bhi jab Mai bank se pucha to wo setelment department me baat Kar bakaya Paisa jama Karne ko kah rahe h.
          Maine koi bhi aisa transaction ni Kiya h jiska main bank ka udhaar rahu. Iska pata A/c stetment aur credit card ke stetment se pata chal gayega.
          Arham Khan, credit card no.******4326
          Coustomer id 62223336
          Mob.(protected)
          Apr 16, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 12, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We note that your recent interactions with the bank have not been to your satisfaction. We request you to share the details of the executive and other details to us at [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

          -Anay
          HDFC Bank Customer Assistance
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            M
            muzeebjmsd
            from Bhongir, Telangana
            Mar 7, 2018
            Resolved
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            Resolved

            Address: Chittoor, Andhra Pradesh, 517001

            This # hdfc bank always deducting amount, how many time will you deducted and what is rules you are following as per rbi guidlines, refund money as soon as possible other wise i will go court. For every thing you are deducting the money from customer, you don't have common sense if there are poor customer also open the account for their personal loan or gold loan, at that time how will you deducted the money from their account without proper reason.
            Apr 14, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 07, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your account/customer Id, registered contact details and the issue to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Manoj
            HDFC Bank Customer Assistance
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              A
              ANSHU PAL
              from Mohali, Punjab
              Mar 7, 2018
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              Address: 147003
              Website: oneassist.com

              One assist service has been activated automatically on my credit card. I have not been opted for this service without my permission this service has been activated.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing. I have called several times on oneassist customer care but they are directly refusing to deactivate my service.

              Please deactivate and refund my money asap

              Hdfc credit card no. Xx1174
              Membership id :- [protected]
              Register mob is :- [protected]
              HDFC Bank customer support has been notified about the posted complaint.
              Hi,

              On 1st March 2018, Rs 177 had deducted from my hdfc account number [protected]. When i checked the deduction why its happening than this detail is showing there — "hdfc bank — 3RD PARTY CASH TXN INC GST 190218-MIR[protected]". I don't know about this deduction? Why this deduction happen without my knowledge how would they can do?
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                R
                Rashmi_ingale
                from Delhi, Delhi
                Mar 7, 2018
                Resolved
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                Resolved

                Date: 7th march 2018
                I tried adding new beneficiary to transfer amount within hdfc. I am not receiving otp.
                I have tried multiple times to add a beneficiary for transferring within hdfc
                My registered mobile number is correct with +91 prefix.
                Because of this i am not able to do transactions.
                I need transfer amount on urgent basis.
                Please do the needful asap.
                Apr 21, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 07, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We request you to reinitiate fresh transaction and confirm the below details through email at [protected]@hdfcbank.com for further investigation: 1. Date/time of transaction 2. Step by step screen shot of the transaction 3. Your registered mobile number 4. Beneficiary details. Kindly mention reference id TTU[protected] in the subject line.

                -Manoj
                HDFC Bank Customer Assistance
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                  J
                  jotti
                  from Basi, Punjab
                  Mar 7, 2018
                  Resolved
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                  Resolved

                  Address: Ludhiana, Punjab, 141202

                  Hi -

                  I have a salary account with hdfc bank and the customer id is 72040298

                  Hdfc bank has deducted rs. 413.00 in the above deductions, i not even received any intimation via call/email/sms from the bank before deductions.

                  Request you to consider my complaint and help me to get my money back and also to avoid further deductions in my account. Thank you.
                  Apr 21, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 07, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Your account is registered for payment through ACH against UPMoney Ltd. The ACH towards UPMoney Ltd was returned on February 15, 2018, due to insufficient funds. Hence ACH return charge along with applicable taxes have been recovered from your account. Pls visit below URL for more information on service charges: https://www.hdfcbank.com/personal/products/accounts-and-deposits/salary-accounts/regular-salary-account?accordname=accordian2

                  -Manoj
                  HDFC Bank Customer Assistance
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                    R
                    rocky_rajesh
                    from Mumbai, Maharashtra
                    Mar 7, 2018
                    Resolved
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                    Resolved

                    Address: Chennai, Tamil Nadu, 600044

                    I send the credit card closer form to hdfc card division on saturday, till now no reply nothing happens, i called customer care number after waiting 30min call getting disconnected with any information, before sending closer letter i called customer care and checked the total outstanding amount and paid all single rupees, no out standing now, why hdfc not allowing us to close formal way. I know this formal complaint also not work in india
                    Apr 21, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 07, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We note that you have sought clarification with regard to your credit card account. We observe that with the details shared in the post we are unable to locate your card details. In this regard, we request you to provide the Last four digit of your credit card, registered mobile number, and e-mail id, to enable us to do the needful. You may write to us at [protected]@hdfcbank.com and we shall assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                    -Anay
                    HDFC Bank Customer Assistance
                    Mar 13, 2018
                    Updated by rocky_rajesh
                    1146 last four digit my mobile number [protected]
                    Mar 13, 2018
                    Updated by rocky_rajesh
                    my email [protected]@yahoo.in
                    I want to get my noc again i lst it due to an accident please send it to my email [protected]@gmail.Com and my customer id is 37623287 and my vechile no is d15ch7025
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                      A
                      Aloysious Durairaj
                      from Bengaluru, Karnataka
                      Mar 7, 2018
                      Resolved
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                      Resolved

                      Address: Bangalore, Karnataka, 560048

                      I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 5852 without my concern on date:02/03/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

                      Oneassist relationship number : 1753918
                      Name :- aloysious durairaj
                      Credit card number ending :- 5852
                      Aug 17, 2018
                      Complaint marked as Resolved 
                      resolved
                      HDFC Bank customer support has been notified about the posted complaint.
                      Purchased macbook
                      date of purchase 24/07/2017
                      cashback must recieve period:-3 months
                      cashback of rs 8000 not recieved yet
                      mobile number [protected]
                      required cashback of rs 8000 urgent
                      it must be recieved till 24/10/2017
                      and its late by near to 4 months
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                        manvindersingh
                        from Mohali, Punjab
                        Mar 7, 2018
                        Resolved
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                        Resolved

                        Address: Chandigarh, Punjab, 160030

                        I have a salaried account with hdfc bank and this month i got a deduction of rs 885 from my account in the name of inter-brn cash chg incl gst 220218 and i just want to verify that why i had to pay this amount without any prior notice on my contact number as well as on my email address. Moreover the hdfc bank claims to be the number one bank in the industry and still it tries to sell unnecessary products to the customer by misguiding them with the false information because i have been receiving such kind of calls from one of your department. I usually pay all my credit card and loan bills on time. So kindly help me with some accurate information for this unknown transaction of rs 885 as it seems to be a scam to me because its a huge amount and i hope to get some decent information from hdfc bank. Other information is mentioned below...

                        Name - manvinder singh chauhan
                        Account number - [protected]
                        Branch - hdfc bank sector - 32 d chandigarh
                        Apr 11, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 09, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Our branch official has made multiple attempts to contact you, however, could not get through. Please share your alternate contact number or contact our branch official Mr Arpan Sood on [protected] for further assistance in this regard.

                        -Manoj
                        HDFC Bank Customer Assistance
                        Mar 10, 2018
                        Updated by manvindersingh
                        My number is [protected]
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                          J
                          Jahnavi pullela
                          from Tiruvalla, Kerala
                          Mar 7, 2018
                          Resolved
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                          Resolved

                          Address: Hyderabad, Andhra Pradesh, 500084
                          Website: Hdfc bank

                          Inr 12, 398.78 dr to a/c no xxxxxx towards. Dc intl pos txn markup+st[protected] val 06-mar-18. Clr bal inr xxxx. I’ve suddenly received a message like this. Why did you debit such a large amount. I need my money back. I need a proper m explanation also to this or else i would need to take further actions. Is there any point in deducting that much amount.
                          Apr 12, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 07, 2018
                          HDFC Bank Customer Care's response
                          Hi Jahnavi,

                          I request you to share your account/customer Id and registered contact details with transaction details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                          -Manoj
                          HDFC Bank Customer Assistance
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                            A
                            Ap3993
                            from Surat, Gujarat
                            Mar 7, 2018
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                            Address: Vadodara, Gujarat, 390010

                            Hi,
                            My name is amar phadke and today dtd 06/03/18 i had called on ur customer care num in afternoon and talked with priya. I told her to not renew my policy she said until i made a call for my policy renewal, it will not be renewed. Though my policy got renewed today evening at 07:36 pm and i got a transaction msg from bank. I need my money back.
                            HDFC ERGO General Insurance customer support has been notified about the posted complaint.
                            Feb 25, 2018
                            Amitvaghani's response
                            I have want to duplicate copy for car insurance
                            I have want to duplicate copy for policy in car insurance
                            Dear Hdfc Ergo Team

                            The matter about Refund amount.
                            Cancellation Policy No.[protected]
                            Refund Amount - 3403
                            This amount has not received in my account so far.
                            Please refund this amount ASAP.

                            Rohit Sharma
                            ([protected]@yahoo.co.in) Please contact only mail.
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                              R
                              raman2727
                              from Jaitaran, Rajasthan
                              Mar 6, 2018
                              Resolved
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                              Resolved

                              Address: Jaipur, Rajasthan, 302004

                              Hello, ive purchased samsung note 8 via cashback offer on 2/11/2017 through hdfc credit card but till the time i didn't get my cash back amount.120 days (5/03/2018) completed and i have already escalated to all concerns of hdfc bank but till the time not revert received. Even i've contacted merchant many time as well as bank but there is no response.
                              Apr 12, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 07, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your Card No and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                              -Manoj
                              HDFC Bank Customer Assistance
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                                A
                                adhiraj01
                                from Bengaluru, Karnataka
                                Mar 6, 2018
                                Resolved
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                                Resolved

                                Address: 560102

                                Hi Sir,

                                I've received a message from HDFC Bank stating that a mandate has been received from National Securities Clearing Corpn Ltd with value 50, 00, 000/-

                                I have not submitted any mandate, especially of such a high value. I have attached the screenshot of the message as well.

                                Please have this issue resolved at the earliest.

                                Thanks,
                                Adhiraj Singh
                                Apr 15, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 07, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your complete concern, a screenshot of the message, account no./customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  S
                                  shubhambeniwal
                                  from Delhi, Delhi
                                  Mar 6, 2018
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka, 91

                                  Hi

                                  I have transferred Rs.15066 from hdfc bank account to citi bank. But the transaction status is processor down and the amount is not credited to beneficiary. However amount is debited from my account.
                                  Please reverse back the transaction or get it transferred to the beneficiary as this amount has to be transferred very urgently.

                                  Please help me as the amount is required by the beneficiary urgently.

                                  Ref no.[protected]

                                  Regards
                                  Shubham
                                  Apr 15, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 07, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We note that the transaction is timed out and will be transferred to the beneficiary account within 2 working days from the date of the transaction. In case the funds are not transferred to the beneficiary account within 2 working days, the same will be reversed to your account within 5 working days from the date of the transaction. We request your patience in the interim. Please email us at [protected]@hdfcbank.com with your account and transaction details if do not receive any status of the funds after 5 working days.

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    K
                                    KS rana
                                    from Chandigarh, Chandigarh
                                    Mar 6, 2018
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                                    Address: Panchkula, Haryana, 134204
                                    Website: www.hdfc.com

                                    My name kuldeep Singh Rana my card no is 2724 .Hdfc say me that life time free card offer for you no any type charges applied on card but after some days card bill show 900 RS charges and 427 RS deducted on 4.2.18 now next emi show due on account and my complaint no is [protected].policy no is 52669290 kindly refund my money on card
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                                      S
                                      Sandeep Raveendren
                                      from Tiruchirappalli, Tamil Nadu
                                      Mar 6, 2018
                                      Resolved
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                                      Resolved

                                      Dear sir,
                                      I have been trying to contact the customer care of HDFC for long time and i have lost lots of money from my phone without response from HDFC Bank customer care executives. i have been maintaining one salary account with HDFC for long time. I had a query regarding my credit card limit and could not communicate with them. Kindly do needful.

                                      Regards,
                                      Sandeep
                                      [protected]
                                      Apr 21, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 07, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      I request you to share your Card No, Complete issue/query and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                      -Manoj
                                      HDFC Bank Customer Assistance
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                                        G
                                        Gimu
                                        from Gurgaon, Haryana
                                        Mar 6, 2018
                                        Resolved
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                                        Resolved

                                        Sir, i belong to a town named malout in punjab. I wanted to close my credit account permanently regarding this i gave application to bank manager but he has not closed the account and do not listen to us and keep us giving me payments.
                                        It will be very kind o[censored] i[censored] listen to us and close the credit account

                                        Yours faithfully,
                                        Amar singh rana
                                        Apr 13, 2018
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 07, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We have reviewed your comments expressed and confirm that your credit card was canceled on February 07, 2018 and request you to effect payment towards the total amount due within the payment due date to avoid levy of charges.

                                        Anay,
                                        HDFC Customer Service Assistance.
                                        Dear sir,
                                        Today I have paid all my dues and have closed the account and submitted passbook, cheque book and card .
                                        It would be kind o[censored] i[censored] tell us that the account is closed now after paying all dues today .
                                        Yours faithfully,
                                        Amar singh rana
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