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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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M
msaravana
from Chennai, Tamil Nadu
Mar 6, 2018
Resolved
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Address: Chennai, Tamil Nadu, 600116

My personal loan application no 55401028

I have applied personal loan 15 days back in hdfc nungambakkam branch chennai thro marketing rep : jeevetha and i have followed every day they told me same answer is my application under process

Suddenly today 06.03.2018 my application is rejected that is also after my contact over phone they are collected my personal documents up 10 details also signed cheque leaves if rejected my personal loan applicatiion kindly return my all documents along with cheque leaves

And i am a credit card holder in your bank i surrender my card immediatly

Very poor customer care your side..
Apr 20, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2018
HDFC Bank Customer Care's response
Dear Customer,

We also regret our inability to return the loan application form (bank document's) as these are considered Bank's property and retained as per the internal process of the Bank. In this connection, you may also refer to the declaration on page-2 (Most Important Terms and Condition and declaration by the customer) of our loan application form (available on www.hdfcbank.com>> Our Corporate Commitment>> Loan application form>> Personal Loan-Salaried Individuals). Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

-Manoj
HDFC Bank Customer Assistance
Mar 07, 2018
Updated by msaravana
MR -Manoj
HDFC Bank Customer Assistance
Complaint comments 0 Com

SIR

My personal loan application no 55401028

YOU ALSO NO MENTIONING MY APPLICATION RETURNED REASON

GENERALLY ALL ARE NORMALLY DOING

BEFORE APPLY PERSONAL LOAN ORALLY ASKING ONLY EITHER SIDE

GENERALLY ANY BODY NO READING TERMS AND CONDITION BEFORE SIGN

WHAT I ASKING YOU IF NOT ELIGIBLE MY APPLICATION

KINDLY RETURN MY SUBMITTED DOCUMENTS WITH MY SIGNED CHEQUE

WITH YOUR BANK COVERING LETTER AND MENTION THE REASON THAT IS

OFFICIAL PROCEDURE

IF LOAN SANCTIONED YOUR BANK ARE CHARGING PROCESSING CHARGES RS.7500/- COLLECTING BY ME, WHY YOU COLLECT THIS AMT - FOR THIS SERVICE ALSO

THANKS
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    S
    Sai18
    from Badvel, Andhra Pradesh
    Mar 6, 2018
    Resolved
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    amount deducted from my salary account every month

    Address: Pune, Maharashtra, 411028

    I have salary account in hdfc bank and every next day an amount of 29.50/- rupees is deducted from account balance and when i tried to find the reason behind the deductions in my account statement it says deducted for pos-declined payment, were as i never paid a through card and even if i did payment was never declined. So to enquire about this i tried calling the hdfc customer care services for like billion times they did not bother to connect...
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    S
    Sowmya CG
    Mar 6, 2018
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    Address: Bangalore, Karnataka, 560085

    I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 0789 without my concern on date:18/08/2017. When i was going thru the previous old statements i come across this issue, i am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-
    HDFC Bank customer support has been notified about the posted complaint.
    Mar 08, 2018
    Updated by Sowmya CG
    please need your updates asap.
    Hi, sir/madam,
    I have received a credit card from your bank. My salary date is 10th, due to some financial problem. I'm unable to pay the amount at the exact date. I would request you to change my due date.
    My card number of last 4digit : 5726
    My cust ID[protected]
    Sir i didnt receive my credit card as blue dart service is not giving there service to my area.
    Please send my credit card to my office address jalandhar cantt so i can take my credit card from there.
    My application number is [protected]N7
    My name is G.srinivasulu1802151
    12/27 AD regt
    C/o 56 APO
    Ph no [protected]
    Customer care not attend my phone from last one week. My mobile no. Is [protected]. Pls help me
    Sir my customere id yeh hai or meri id se foreighn site se 3114 rupye charge kiye hai maine complaint bhi dali hui h pr abhi tk kuch nhi hua please jldi se mera paise mujje refund kr do
    Dear Soumya,

    Greetings from OneAssist..!

    We deeply regret for the inconvenience caused to you & appreciate your patience.

    We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

    Should you require any further assistance, please reach us at[protected].

    Regards,

    Brij

    Team OneAssist
    Sowmya CG's [Complaint's author] reply, Jun 18, 2018
    Hi,

    I have sent out a mail with details.
    Please do the needful asap.

    Thanks,
    Sowmya
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      A
      Akula Satya Srinivas
      from Khammam, Telangana
      Mar 6, 2018
      Resolved
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      Resolved

      Address: Hyderabad, Andhra Pradesh, 500001

      I have gone to pay my son fees (Lfhs) at bank and after paying fees had an physical injury (Cut) on nose due to half shutter of bank and started bleeding from cut/injury on my nose, immediately bank security has attended, gone inside and alerted officer and searched for first aid box (Mandatory) and not found even after 10 min and officer came with normal plastic box with out any requirements (It is not a first aid box) so i have left the place and searched for my medical support.
      Apr 7, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 06, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your account/customer Id, the Complete address of the Branch, date and time of the visit and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Manoj
      HDFC Bank Customer Assistance
      Mar 06, 2018
      Updated by Akula Satya Srinivas
      Dear Mr. Manoj

      Pl find bank address as follows
      Hdfc bank

      5/9/211/1, JD Arcade, Chirag Ali Lane, Abids, Hyderabad, Telangana 500001

      Provision of first aid kit

      Best regards

      Srinivas
      [protected]
      Verified Support
      Mar 06, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We apologize for the inconvenience. we will be sure to send this feedback to our line of business. Should you have future banking needs, please reach out to us

      -Manoj
      HDFC Bank Customer Assistance
      Dear me. Manoj
      Bank address as follows

      Hdfc bank 5/9/211/1, JD Arcade, Chirag Ali Lane, Abids, Hyderabad, Telangana 500001

      Regards
      Srinivas
      [protected]
      Message received:

      Dear Customer Mandate reference no:
      HDFC[protected] issued to ICICIBANKLTDRAOG with value Rs. 1177380.00 and frequency ADHO is received today for processing. In case of any issue please get in touch with your branch.

      Can you please guide me over this message as what it means?

      CONTACT NO [protected]
      Can you please tell what steps need to follow to get the money back to my salary account? They have debited 412 rs for this ACH.
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        V
        vedhakoti
        from Chennai, Tamil Nadu
        Mar 6, 2018
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        Address: Chennai, Tamil Nadu, 600040

        Loan account 516109
        last payment 6-3-2007
        loan amount 95000
        due amount 7603
        90DPD
        Above loan is in the name of Mohan krishnan which is wrongly mapped to my account and showing as 90DPD. because of this my cibil score is low and also from HDFC BANK Audit has sent mail regarding this to clear the same.
        HDFC Bank customer support has been notified about the posted complaint.
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          A
          Adil Nadim Shaikh
          from Mumbai, Maharashtra
          Mar 6, 2018
          Resolved
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          Address: Mumbai City, Maharashtra, 400016

          Hello
          I have a bike loan with hdfc bank
          N my kotak bank is connected with it for emi this month i have been charged first 500 onnfeb 18 for december ecs return then again 2march 300&200 again 500 all for 1 time late emi that for der mistake when ull have written 350 is a charges ur callcenter is saying 590 n ur charged me so much for what
          Plus ur service is fab we are on call with customer service they hang up the phone in middle of conversation is this for what we pay
          Apr 9, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 07, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your loan number, your contact number, and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information.

          -Manoj
          HDFC Bank Customer Assistance
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            G
            Govt. of India
            from Bengaluru, Karnataka
            Mar 6, 2018
            Resolved
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            Resolved

            Address: Bangalore, Karnataka

            Notice to pay rs. 20 lakh for your default & failure

            Dear hdfc team

            Please refer all my earlier mails & verbal discussions with your executives on this subject.

            I have taken a new sim recently from airtel.

            I received this irrelevant message at midnight and it disturbed my sleep:

            Rs.4905.00 was spent on ur hdfcbank credit card ending 2926 on[protected]:22:40:17 at paytm. Avl bal - rs.32723.78, curr o/s - rs.15276.22

            I do not own the above mentioned credit card.

            You have linked my number to a credit card, which i do not own.
            I am getting these irrelevant messages everyday and every night and my health has deteriorated because of them.
            I have requested enough number of times verbally and in writing to stop these messages.
            I have sent mails to many officials of hdfc bank.

            But no action has been taken by you till now. On the top of it, your two executives called me and told that i should continue to bear this disturbance and harassment till the original owner of the credit card responds to your calls/mails.

            It is a ridiculous argument and does not stand in any court of law. I should not be made to suffer for no fault of mine because someone else is not responding.

            I request you to pay me rs. 20 lakh as a compensation for harassing me like this, for disturbing my peace, for spoiling my health and for causing mental agony to me.

            This compensation is for the pain suffered till now and is subject to further enhancement depending upon the further pain caused by you (If any). I will give the details of my back a/c, once all arrangements for payments are made by you.

            If no reply is received within 24 hrs, it is deemed to be understood that you have accepted your failure and i will proceed legally to obtain the above payment (Already more than 7 days have passed since my initial complaints and hence i cannot give you more time).

            Copy to: 1. Reserve bank of india, 2. Secretary, ministry of finance
            Apr 6, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 06, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your contact details on which the message was received and the screenshot of the message to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Bejoy
            HDFC Bank Customer Assistance
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              S
              suniel074
              from Banga, Punjab
              Mar 5, 2018
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              I have raised a request for fastag with hdfc bank in jan/18 and got my customer and wallet id next day. I have transferred rs 1000/- to my wallet on the same day. However i am yet to receive my fastag. There is no email id or portal to track/escalate the case. Call center response is very poor and always get the response that they are waiting for the back office to update the case. Hope the issue will be resolved asap or else revert my rs. 1200 /- to my hdfc account.
              HDFC Bank customer support has been notified about the posted complaint.
              Feb 27, 2018
              Saravanan Boobalakirishnan's response
              I have missed my noc for my two wheeler
              LegalResolved assures redressal of a plethora of legal issues without the time and efforts of pursuing litigation, through sending Legal Notice to the defaulters and inducing them to make amends to you. You will not only receive that defaulted payment, or compensation, but will also be able to retrieve the interest and legal costs as well. Hurry and get in touch with us on Contact no [protected] or visit www.legalresolved.com. Assured remedies without many scuffles!
              I have missed my noc for my two wheeler
              Respected sir,

              I forgot my hdfc credit card pin number. Kindly send new pin number to my registered mobile number or email.
              Dear team

              Myself Myakala Bharath Kumar, As I have applied for the credit card last week in our website it was showing INPROCESS. Please let me know the current status and when iam going to receive my card.
              MY DETAILS:

              1.Registered mobile No : [protected].
              2.Customer ID : 61683159.
              3.Credit Card Application Ref No:[protected]S7.
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                R
                rvnujeti
                Mar 5, 2018
                Resolved
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                Resolved

                Really having issue with imps in hdfc from past few days, while i do the transactions to andhra bank i am facing this kind of issues and also i was able to do this kind from other bank successfully without any issue.

                But i am having my money missing.

                Amount debited and not reversed or credited in beneficiary account. Please can you help getting my money back.

                Transactions details: status processor down

                Rrn reference no.[protected]
                User reference no.[protected]
                Amount: 23100 rupees
                Apr 5, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 05, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your complete issue, customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Bejoy
                HDFC Bank Customer Assistance
                LegalResolved assures redressal of a plethora of legal issues without the time and efforts of pursuing litigation, through sending Legal Notice to the defaulters and inducing them to make amends to you. You will not only receive that defaulted payment, or compensation, but will also be able to retrieve the interest and legal costs as well. Hurry and get in touch with us on Contact no [protected] or visit www.legalresolved.com. Assured remedies without many scuffles!
                I have applied to RRB exam and paid the fees, but the transaction failed and registration could not complete.
                Money got deducted form my account and is not yet refunded.
                I would like to know when will my money got refunded and what should i do.
                The transaction has been done on 02/25/2016 and not yet refunded.
                Kindly help me here .
                Dear Madam / Sir

                We have made payments online for payment of Food and Drug Renewal License fee, but they do not receive the amount (Rs.7500/- seven thousand five hundred only ) and debit from our account, but even today, my account still has not been refunded.

                So please this matter resolved and give amount credit to my account immediately.
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                  S
                  singh tejpal
                  from Nawanshahr, Punjab
                  Mar 5, 2018
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                  Address: Mohali, Punjab, 140607

                  Sir

                  I had applied loan from for take over purpose which I already told to agent It was take over from KOTAK of Rs500000 But that amount has been credit in my account and with deduction of rs 20000. Now I request yrself either take over the amount from Kotak or take refund of the amount from me

                  Hoping for speedy answer

                  Thank Tejpal singh sajwan
                  [protected]
                  HDFC Bank customer support has been notified about the posted complaint.
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                    K
                    Karan Nirgun
                    from Chennai, Tamil Nadu
                    Mar 5, 2018
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra, 400055

                    Dear sir/madam,
                    In the past i have been through horrible experience with hdfc bank. It takes almost 10-15 mins to connect to their customer t advisor. Since last two months some amount has been debited from my account. I tried to call the customer service & i was on the phone for 33 mins and the call wasnt connected. I called them up again, after 20 mins my call got through. The customer service agent of hdfc mr. Ashutosh mishra was rude & i was just informing the process of the company which was not hassle free.
                    Apr 5, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 05, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your account no and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                    -Manoj
                    HDFC Bank Customer Assistance
                    I applied HDFC Fastag on 1.2.18 my application No HFR028461. I tired many time on call center not resolve issue.

                    How long to solve this issue.

                    HDFC BANK particularly this FASTAG product very very worst service in their history .
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                      R
                      Ravi pithadiya
                      from Ahmedabad, Gujarat
                      Mar 5, 2018
                      Resolved
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                      Resolved

                      received sms with mandate reference number..

                      Address: Ahmedabad, Gujarat, 382350

                      Hi there,

                      I received an sms yesterday and i dont know what it is talking about.

                      "dear customer mandate reference no: hdfd[protected] issued to hdfcltd with value of rs. 20000 and frequency mnth is received today for processing incase of any issue please get in touch with your branch"

                      God knows what the msg is about.

                      What is mandate reference number?...
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                      N
                      Nayankumar Shah
                      from Ahmedabad, Gujarat
                      Mar 5, 2018
                      Resolved
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                      Resolved

                      Address: Ahmedabad, Gujarat

                      Though i have paid the due payment of the month january 2018 on 25/01/2018, the late payment charges are applied in the statement of the month february 2018. I have sent my bank account statement which shows the transaction details. My complain hasn't been solved for a long time. I am really surprised to see the negligency of this reputed bank in solving my complaint.
                      +1 photos
                      Apr 19, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 06, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have reviewed your comments expressed and confirm having responded to your email id on March 02 2018. The reference number for this interaction is [protected].

                      -Manoj
                      HDFC Bank Customer Assistance
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                        S
                        Saujitkumar29
                        from Ranaghat, West Bengal
                        Mar 5, 2018
                        Resolved
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                        Resolved

                        Address: 737134
                        Website: hdfc

                        Dear sir
                        My self saujit kumar
                        I was in need of home loan transfer from icici bank to hdfc bank (In my salary account), i approached a hdfc bank staff named arun gupta (Dpty manager contact no: [protected]).

                        After that he promised me to try transfer my home loan and he told me takes hdfc life insurance policy for improved cibl score.
                        Then i agree to take this policy for improved my cibl score. Then he take my sign on policy documents in 15 jan 2018.

                        Premium: inr 31350 amount is deducted on 16 jan 2018.
                        But till date i don't received any document from regarding hdfc life insurance

                        Then i got a mail regarding hdfc life insurance such as below
                        Application no.:[protected] | premium: inr 31350
                        Plan: hdfc life classicassure plus| uin: 101n089v03 is debited

                        After near about 45 days mr arun told me lone transfer is not able in this financial year.

                        Then i told his manager sabyasachi. Ganguly to resolved my problem & kindly cancelled my policy & refund my amount.
                        He told the policy cancel period is 15 days. After cancel period is 15 days is over i never got full amount try to contact hdfc life insurance gangtok branch or costumer care [protected].
                        After contact costumer care he conformed me i never got single rupees

                        I am really shocked on costumer care response. Till date i never got any document from bank. I fill bank is cheat me. Bank is never resolved my problem & created one another problem.

                        So, my humble request to you to please look into this matter and please regarding refund deducted amount 31350.0 inr and cancel hdfc life policy.

                        Thank you,
                        Saujit kumar
                        [protected]
                        Apr 6, 2018
                        Complaint marked as Resolved 
                        HDFC Life customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 06, 2018
                        HDFC Life Customer Care's response
                        Hi, kindly inform the customer to write to us at [protected]@hdfclife.com from the registered Id to have the same looked into and to provide him the expected resolution. Once the email is sent, do share the interaction Id for us to track the same.
                        Apr 10, 2018
                        Updated by Saujitkumar29
                        dear sir right now they are not resolved the problem
                        kindly do the need full action
                        regards
                        saujit kumar
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                          Dinu_Susi
                          from Bengaluru, Karnataka
                          Mar 5, 2018
                          Resolved
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                          Resolved

                          Address: 560046

                          Dear sir/mam,
                          I have swiped an amount of rs. 830/- through hdfc bank credit card to purchase an item from mahalakshmi cosmetic stores on[protected]. The amount was deducted from my account at that time, but the transaction was not processed. Please do your best for return of my amount.
                          My personnel details as follows :
                          Name: — dinesh
                          +1 photos
                          Apr 18, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 07, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Dinesh, we infer that you have certain reservations regarding the charge of Rs.830.00 on 05/03/18 at M/s.MAHALAKSHMI FANCY ST as unsuccessful transaction. We wish to inform you that, we had received authorization request for the above-mentioned transaction amount and the same was approved. However, our records indicate that the transaction has not been processed to your credit card account as on date. In absence of the transaction being billed to your card account for 03 days, the authorisation amount blocking the credit limit will be released automatically and the same will be available for your usage. In the event, the transaction gets billed to the credit card account, revert us with the duly filled and signed(Cardholder Dispute Form (CDF) ) available in the below-mentioned ink to our address to enable us assist you further in this regard. https://www.hdfcbank.com/personal/form_centers/form_centers

                          -Manoj
                          HDFC Bank Customer Assistance
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                            S
                            Samrora
                            from Chennai, Tamil Nadu
                            Mar 5, 2018
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                            Address: New Delhi, Delhi, 110019

                            Hdfc ltd. Is not at all transparent in their online system although they boast of online consumer portal. The principal outstanding is never visible. They refuse to accept prepayments in the last days of the month. Even if a cheque is deposited during the last 1-2 days prior to month end, it is not accounted for and customer is not given credit. The home loan executives misguide and misrepresent the facts and force the customers availing housing loan to take insurance policies that too term plans etc which are very high in cost for the customer. Hdfc ltd. Is not at all customer friendly. They are not accepting prepayments online in the last days of the month is never shown on their website nor there is any such mention in the loan documents. They do not even accept prepayments of loan online in this digital world. The customer is forced to visit their branch to hand over the cheque and then also it is their prerogative to accept it or not.
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                              R
                              Ramsagarkumar
                              from Delhi, Delhi
                              Mar 5, 2018
                              Resolved
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                              Resolved

                              I was applied for hdfc credit card i have sended the business declaration form along with address proof via courier dtdc awe no - z50038102 but while tracking am getting the response given below.

                              We believe that you deserve to have a hassle-free banking experience with hdfc bank. Therefore, to ensure that you are aware of your credit card application status, we have introduced a simple process to track the progress of your application.
                              Application reference number
                              [protected]s2
                              Status
                              Disapproved
                              Remarks
                              A format of the copy of letter sent to you has been attached for your reference. Pls fulfill the requirement and respond to us for processing the application further. Thank you

                              Kindly look into it asap

                              Awaiting for your response

                              Application reference number - [protected]n1

                              Thank you
                              Apr 19, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 05, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              we have reviewed your comments and in order to enable us further review your application, we request you to send the duly filled / signed form available at the below link for confirmation of your office address along with self-attested proof to the below mentioned address to enable us assist you in this regard. https://www.hdfcbank.com/assets/pdf/OCD_Office_declaration.pdf HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur Chennai – 600 041

                              -Manoj
                              HDFC Bank Customer Assistance
                              Mar 13, 2018
                              Updated by Ramsagarkumar
                              After waiting of 6 days again it show your credit card is disapproved, Why it happens again & again, All the documents has been sended as you required, why bank not declare the exact reason for cancellation.
                              I not satisfied the working experience of HDFC Bank and I promise never take or apply any type of loan/credit card/bank account. My feedback with the HDFC Bank is 0 out of 10.

                              Thanks
                              Dear Manoj

                              My office address along with self-attested proof has been Already sended through DTDC courier AWB no -Z50038102, I am sended all the documents on 26th of Feb and it will already reached you on 1st March as per courier tracking details for your reference u can also check the details via AWB no. The address which I have been sended Hdfc bank card division, post box no - 8654, Thiruvanmiyur P. O., Chennai – 600 041

                              All the details has been already given to you
                              Please do the needful as soon as possible

                              Application reference number - [protected]N1

                              Thank you
                              Ramsagarkumar's [Complaint's author] reply, Mar 15, 2018
                              After waiting of 6 days again it show your credit card is disapproved, Why it happens again & again, All the documents has been sended as you required, why bank not declare the exact reason for cancellation.
                              I not satisfied the working experience of HDFC Bank and I promise never take or apply any type of loan/credit card/bank account. My feedback with the HDFC Bank is 0 out of 10.

                              Thanks
                              Dear Madam/Sir

                              Kindly cancel oneassist and debited amount credit me without concern OneAssist membership fee has been debited from your end, card ending 3700. Rs.1399 Membership Fees,
                              so please cancel and refund the amount

                              Regards

                              Gopi K C
                              [protected]
                              This is a fraudulent message, Kindly look into it and take proper action, as no such mandate is given to any body. Kindly block all mandates immediately. and proceed as per law against the message sender.
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                                R
                                rahulk007
                                from Mumbai, Maharashtra
                                Mar 5, 2018
                                Resolved
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                                Resolved

                                Address: Jaipur, Rajasthan, 302001
                                Website: hdfc customer care

                                Dear sir,

                                I did one transaction in hdfc bank credit card before i swap i called customer care for emi facility they conform me you could do emi after swap they are not convert my amount in emi and i called again customer care they told there is no offer for emi and misguide me i have doing continue paid minimum due but still no reply and i have stop the minimum due because of no reply of bank side now they are charged continue and i paid 33000 rs charges against 65000 swap still i m reday to pay but request to reduce my some charges but no one is giving reply and deduct fund from my bank account kindly do the needful for me and plz provide me salutation i am ready to pay
                                Apr 19, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 06, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We wish to clarify that, HDFC Bank offers several promotional offers such as Smart EMI, Insta Jumbo Loan, Balance transfer etc. to its card holder's from time to time basis certain parameters set by the Bank and is at its discretion. These offers are intimated to the customer's vide mailers, statement inserts, Bank's website, etc. and is followed as a standard procedure across all card account. Further, payment of atleast the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. Hence, we request you to effect payment towards the total amount due within the payment due date to avoid levy of charges. In the event, you seek any further clarification in this regard, we request you to write to us from your registered email id to [protected]@hdfcbank.com and we shall assist you.

                                -Manoj
                                HDFC Bank Customer Assistance
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                                  D
                                  dannydanya
                                  from Coimbatore, Tamil Nadu
                                  Mar 5, 2018
                                  Resolved
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                                  Resolved

                                  Website: www.hdfcbank.com/htdocs/common/fastag/pay-toll-online.html

                                  I have submitted my fastag application (Vide ref no. Hfr035179) on 23.02.2018 ; i have not received the fastag till date. It has been more than 7 working days; the customer care number is always busy. I managed to reach them once and they gave a wrong courier tracking detail.
                                  After that i have been trying to reach the customer care. But it is always busy.
                                  Kindly solve my issue.
                                  Apr 16, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 07, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We like to confirm that tag is sent to your address On February 28, 2018, through DTDC courier Vide AWB number Z40527884. You will receive the same within 7 working days from the date of dispatch.

                                  Anay,
                                  HDFC Customer Service Assistance.
                                  Verified Support
                                  Mar 07, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We like to confirm that tag is sent to your address On February 28, 2018, through DTDC courier Vide AWB number Z40527884. You will receive the same within 7 working days from the date of dispatch. Anay, HDFC Customer Service Assistance.

                                  Anay,
                                  HDFC Customer Service Assistance.
                                  Mar 07, 2018
                                  Updated by dannydanya
                                  Please Track the same on DTDC ; The destination shows Thandalam (PIN CODE:602001) ; That is not my destination pincode . Also, DTDC Works on saturday and sunday (status updates are available on the attached image) - therefore, today(07/03/2016) is the 7th working day - the courier has not reached me still.
                                  Please understand we use online services to make our work easier and quicker ; i have applied for the fastag on 23.02.2018 and it has not reached me still . This is highly disappointing .

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                                    P
                                    Parvinder Kour Apk
                                    from Bansi, Uttar Pradesh
                                    Mar 5, 2018
                                    Resolved
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                                    Resolved

                                    Address: Burhanpur, Madhya Pradesh

                                    Date of deduction - 04/03/2018 sunday 9:30 am
                                    I parvinder kaur hdfc bank holder, the amount of 24900/- has been deducted from my account on 04/03/2018 sunday at 9:30 am without any information to me.
                                    Resolution - please refund the amount of 24900/-.

                                    On 04-mar-2018, at 2:50 pm, apple wrote:

                                    Apple
                                    Tax invoice
                                    Apple id - [protected]@yahoo.com
                                    Billed to
                                    Visa... 6857
                                    Parvinder kori
                                    Mva
                                    Mva
                                    Mva
                                    Burhanpur, mp 450331
                                    Ind total
                                    ₹ 24, 900
                                    Invoice date
                                    04 mar 2018 sequence no.
                                    [protected]
                                    Order id
                                    Mlx159l34w document no.
                                    [protected]
                                    Mac app store type purchased from price
                                    Final cut pro final cut pro
                                    Apple
                                    Write a review | report a problem app mac ₹ 24, 900
                                    Inclusive of igst at 18%
                                    Igst charged at 18% ₹ 3, 798
                                    Total ₹ 24, 900
                                    Get help with subscriptions and purchases. Visit apple support.

                                    Learn how to manage your password preferences for itunes, ibooks and app store purchases.

                                    Service accounting code: 00440153.

                                    Place of supply: mp

                                    Apple
                                    Apple id summary • terms of sale • privacy policy
                                    Copyright © 2018 apple distribution international
                                    All rights reserved
                                    Hollyhill industrial estate, hollyhill, cork, ireland. Gstin registration number - 9917irl29001osk.
                                    Authorised signatory:
                                    Pauline crinion

                                    Thank you.
                                    +3 photos
                                    Apr 5, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 05, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Let us look into it for you. Please share your account no, transaction details, registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                    -Manoj
                                    HDFC Bank Customer Assistance
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