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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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HDFC Bank reviews & complaints page 1013

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N
navendra raghuwanshi
from Delhi, Delhi
Mar 1, 2018
Resolved
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Address: Bhopal, Madhya Pradesh, 462038

3rd party cash txn inc gst 160218-mir[protected]
On 16th february, rs 20000 deposit in non home branch in hdfc bank. According to bank norms... Rs. 150 + gst deducted when deposit amount is more than 25000/-, but my amount is rs. 20000/- only. When i checked rs 177 had deducted from my hdfc account. Why its happening than this detail is showing there — "hdfc bank — 3rd party cash txn inc gst 120118-mir[protected]. I don't know about this deduction? Why this deduction happen without my knowledge how would they can do? I need the reason why it deducted.
Apr 1, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete issue, along with your account No, charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
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    A
    Anki Cool
    from Delhi, Delhi
    Mar 1, 2018
    Resolved
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    Resolved

    Address: Faridabad, Haryana, 121001

    Hi i have raised a request for upadtion of mobile no in credit card. Have been following from last 2 days but no update till now. My credit card last digit 8656
    . Please look into he matter as for updation of mobile number in credit card will take 10 days as u are the no 1 bank your process for updation is too long and showing a negative imapct to costumers not to apply for a credit card in hdfc as for updation of number it takes apprx 7 to 10 working days. Please improve your process it should be done within 2 days or there should be team for that
    Apr 1, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 01, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We have reviewed your comments and do not observe any written request received for mobile number updation. Having said this, we request you to send a duly filled & signed MID ( Most Important Document ) seeking change in your mobile number to enable us to do the needful. The application form is available in our website under the following path: Forms Center > Credit Cards > Change of address, mobile number and email Ids The address for communication is: HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur Chennai – 600 041

    -Bejoy
    HDFC Bank Customer Assistance
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      P
      Prashant Gupta 085
      from Mumbai, Maharashtra
      Mar 1, 2018
      Resolved
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      Resolved

      Address: Agra, Uttar Pradesh, 282001

      I was ex employee with hdfc bank. I was as a good performer in bank. Every year i got good rattling but no promotion. Finally i got a good opportunity work at another sector. As per opportunity i don't want to loss this opportunity so i have resigned from my bank and before of resigned i have mark more than 10 mails for earlier reliving related also i was fully interested for paid my charges as if i m not survive my notice period charges but no approval finaly after many of reminder mail. I have quit the job and join new company. As since last two month i am marking mail to every seniors and related person for my reliving letter but they are not taking any task as reliving letter is very use ful for me in my career effect. Rather i have paid my all dues amount as credit card, loans with in time.. But no action taken
      So please do the needful
      Prashant gupta (P7878)
      Agra
      [protected]
      Apr 1, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 01, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

      -Manoj
      HDFC Bank Customer Assistance
      On 24 Feb 2018, Rs. 177 has been deducted from my account. When i was checking the statement it shows the detais as follow Narration3RD PARTY CASH TXN INC GST 150218-MIR[protected] . I dont have any idea about why it was happened without my knowledge. How come HDFC bank deducting cheating customers without their knowledge.
      Sir,
      I do not hv any account in HDFC bank.. I came to deposit a challan for Aldine Pvt Ltd.. The lady there was so rude that she did not responded to what I was asking... No just took her bag n walked out of the office... Is this kind of services we expect from so reputed banks??
      How many times u r charging me as loan overdue amount. Customer id 8225849, going to consumer court for harrasment
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        D
        Dhananjaya Mund
        from Balasore, Odisha
        Mar 1, 2018
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        I am a credit card holder of hdfc bank vide xxxxxx9969. I got a message from hdfc bank as well one assist that amount has been debited for one assist without taking my consent. The credit card is creating inconvenience by this procrss. Last year also some amount has been deducted without my consent. Please deactivate the plan and refund my money or else i will surrender my credit card to avoid for further inconvenience. Ranjushree mund. Card holder. One assist no. 1744141
        HDFC Bank customer support has been notified about the posted complaint.
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          V
          Vinod_33
          from Gudalur, Tamil Nadu
          Mar 1, 2018
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          I am a hdfc credit card holder. The bank has auto debited rs 1899/- from my credit card ending with 7485 on[protected] without my consent. Last year also similar thing happened. I had requested the oneassist not to renew my membership in december 2017 but inspite of that it is renewed. Cancel my renewal and credit back the amount
          Relationship no. 292608
          Name vinod khajuria
          Mob. [protected]
          Credit card ending. 7485
          HDFC Bank customer support has been notified about the posted complaint.
          Date - 26 feb
          While paying for ACM membership through my Debit Card, the transaction got failed but an amount of Rs.1024 was deducted from my account of Corporation Bank.
          Please revert back my money.
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            I
            indra1964
            Mar 1, 2018
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            Address: Kolkata, West Bengal, 700017

            Its a really ridiculous for such big bank for granting home loan too much delay even we applied 2-3 months. I was not interested but your sales guy approached me to switch over my existing home loan from sbi to hdfc since i have relocated in kolkata. I had applied in nov-dec but still no result. I have been wasted my time of providing all details and visited your branch in brook house but no result even the sales guy to whom i agreed now no phone call. I paid already 3650/- towards charges. Please help please help...
            I am calling existing numbers like [protected], 7690, 7692, 7695, 7696, 7689 since 1 hour to know about some repayment details with my existing loan account. All the phone numbers are ringing but no one responded since last 1 hour. This is irritating and I want to know the reason why ??
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              R
              rajamanikkam22
              from Chennai, Tamil Nadu
              Feb 28, 2018
              Resolved
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              Resolved

              Dear sir,

              I have tried to do the online payment for the post of assistant engineer (Civil/electrical) in the tangedco website.in payment page, i was using credit card to pay the amount using hdfc bank gateway, where the amount rs.590/- has been got deducted but got failure result in payment.

              When i have tried to check the payment status, it was not reflected and it was awaiting banking confirmation.

              Since today is the last day, i could not able to complete the application because of the payment issue (Even though payment got deducted).

              Application no: a0205573.

              So kindly check and do activate the payment status of my application, or please give me the confirmation for the refund, so that i will proceed with challan payment.

              Kindly note the last date for challan payment is 03.03.2018.

              Thanks & regards,
              Rajamanikkam s,
              [protected].
              Apr 3, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Feb 28, 2018
              Updated by rajamanikkam22
              uploaded awaiting banking confirmation image

              Verified Support
              Mar 03, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We infer that you have sought clarification with regard to your Credit Card account. In this regard, we regret to assist you further in the absence of the card details as the provided card number is incorrect. Having said this, we request you to provide the following details to the below e-mail id to enable us to do the needful. 1. Name as mentioned in the card account, 2. Contact number as updated in the card account, 3. Email address as updated in the card account. You may write to us at: [protected]@hdfcbank.com and we shall assist you.

              -Manoj
              HDFC Bank Customer Assistance
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                P
                Premchand K
                from Chennai, Tamil Nadu
                Feb 28, 2018
                Resolved
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                Resolved

                I am premchand. K, using hdfc credit card since 2015. I have availed full credit (40000) twice and successfully paid on time.
                I have been requesting, begging them to provide me an emi option to pay the credit dues. They are not providing me nore over when i call them they speak very rudely on call and disconnects on face. Hence now i am not in a situation to pay them hence bcoz of high interest rate. I am paying minimum billing amount since 4 months. Now i am very serious about this concern for not providing me an emi option from bank, i am gonna a file a case against you guys in human rights and i am loosing my peraonal ambience for calling u guys multiple timea where no one ready to help me.

                I am just asking u guys to provide me an emi option yaar. So that i can pay ontime properly wih oht any delay. Y the hell u guys r sucking money from me like blood. Feel like getring suicide yaar.. # bank hdfc. I am using kotak mahindra credit card they r providing emi option from day 1 onwards.. Hdfc is useless and they r ready to suck and lick middle class guys money like a blood in the form of interest.

                Regards
                Premchand k
                Jun 3, 2018
                Complaint marked as Resolved 
                Not given any solution. Useless felows
                HDFC Bank customer support has been notified about the posted complaint.
                Feb 28, 2018
                Updated by Premchand K
                I am Premchand.K, using hdfc credit card since 2015. I have availed full credit(40000) twice and successfully paid on time.
                I have been requesting, begging them to provide me an EMI option to pay the credit dues. They are not providing me nore over when i call them they speak very rudely on call and disconnects on face. Hence now i am not in a situation to pay them hence bcoz of high interest rate.i am paying minimum billing amount since 4 months. Now i am very serious about this concern for NOT PROVIDING ME AN EMI OPTION FROM BANK, I am gonna a file a case against you guys in human rights and i am loosing my peraonal ambience for calling u guys multiple timea where no one ready to help me.

                I AM JUST ASKING U GUYS TO PROVIDE ME AN EMI OPTION YAAR. SO THAT I CAN PAY ONTIME PROPERLY WITH OUT ANY DELAY.Y THE HELL U GUYS R SUCKING MONEY FROM ME LIKE BLOOD.Feel like getring suicide yaar.. ### bank HDFC. I am using kotak mahindra credit card they r providing emi option from day 1 onwards.. HDFC IS USELESS AND THEY R READY TO SUCK AND LICK MIDDLE CLASS GUYS MONEY LIKE A BLOOD IN THE FORM OF INTEREST.

                Please yaar kindly provide me an EMI option. See my records there is delay only not having an Emi option for me. instead of loosing long lasting customers give me an EMI option. Think like a human yaar.

                REGARDS
                PREMCHAND K
                Verified Support
                Mar 03, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We are fully sensitized to your comments expressed and regret for the inconvenience caused to you in this regard. We wish to clarify that, payment of at least the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. Further, HDFC Bank offers several promotional offers such as Smart EMI, Insta Jumbo Loan, Balance transfer etc. to its card holder's from time to time basis, certain parameters set by the Bank and is at its discretion. These offers are intimated to the customer's vide mailers, statement inserts, Bank's website, etc. and is followed as a standard procedure across all card accounts..

                -Anay
                HDFC Bank Customer Assistance
                Mar 11, 2018
                Updated by Premchand K
                Just shut up
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                  M
                  Mano77
                  from Ernakulam, Kerala
                  Feb 28, 2018
                  Resolved
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                  Resolved

                  I'm not receiving OTP to proceed further...im just stuck there ...kindly solve this problem...my application number is : HFR036276...i even clicked on resend button twice...yet not getting any otp in my number...i also called hdfc customer care number for this fastag...they told me to restart the mobile...i even restarted it ..then also im not receiving otp..again i called them back ..its telling line is currently busy ...tried calling for more half an hour...then also the computer voice is telling line is busy ...so kindly resolve this issue for me...thank you
                  Apr 1, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 01, 2018
                  HDFC Bank Customer Care's response
                  Dear customer,

                  We request you to kindly e-mail at hdfc.[protected]@sahaj.co.in or reach the Fastag Team directly at [protected] and [protected] for any further clarification / information.

                  -Manoj
                  HDFC Bank Customer Assistance
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                    U
                    Uday Cric
                    from Mumbai, Maharashtra
                    Feb 28, 2018
                    Resolved
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                    Resolved

                    Address: 560103

                    I have made a recharge of 399 five times and all the five times it got failed and havent received the recharge and still now the refund hasn't processed.

                    07/02/2018 WWW AIRTEL IN GURGAON 399.00
                    07/02/2018 WWW AIRTEL IN GURGAON 399.00
                    07/02/2018 WWW AIRTEL IN GURGAON 399.00
                    07/02/2018 WWW AIRTEL IN GURGAON 399.00
                    07/02/2018 WWW AIRTEL IN GURGAON 399.00
                    Apr 1, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Feb 28, 2018
                    Updated by Uday Cric
                    Payment has made through airtel app and payment gateway was payuindia
                    Verified Support
                    Mar 01, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your account/card details, registered contact details and the transaction details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                    -Bejoy
                    HDFC Bank Customer Assistance
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                      K
                      Kmalesh
                      from Coimbatore, Tamil Nadu
                      Feb 28, 2018
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                      Address: Chennai, Tamil Nadu, 600100
                      Website: one assist hdfc

                      I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 3672 without my concern on date:17/02/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

                      OneAssist Relationship Number :
                      Name :- Kamlesh Kumar
                      Mobile No. :- [[protected]]
                      Credit Card Number Ending :- 3672
                      HDFC Bank customer support has been notified about the posted complaint.
                      Feb 28, 2018
                      Updated by Kmalesh
                      I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 3672 without my concern on date:17/02/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-
                      I got a confirmation letter. Please tell me is this correct or a fake letter
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                        M
                        Mughees Ahmed
                        from Noida, Uttar Pradesh
                        Feb 28, 2018
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                        Address: New Delhi, Delhi, 110025

                        Aapki kaushambi ghaziabad utter pradesh ki branch ke deputy manager sanjiv aur anuj ne mujh se loan dilane ke liye 5000 cash aur cheque liya lekin mera loan bhi nahi hua aur mujh se rupay bhi le liye aur cheque bhi clear kar wa liya ab mai loan ke liye fon karta hun to fon hi nahi uthate please help karen.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          R
                          rajesh kannan Sarika
                          from Chennai, Tamil Nadu
                          Feb 28, 2018
                          Resolved
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                          Resolved

                          Address: 560067
                          Website: HDFC fastag

                          Hi,

                          I made a recharge of Rs.300 to the account –[protected] on 24th Feb 2018 using SBI credit card. The transaction ID is 004140.

                          However, the amount has not been credited to my fastag account[protected].

                          When I contacted the bank, they told me that, the transaction was successful and HDFC has taken the amount on 25th Feb. however, it is not reflecting in my fastag account.

                          Please credit the amount to my fastag account (OR) refund the transaction to my credit card.

                          Regards
                          Rajesh
                          Apr 1, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 01, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We request you to kindly e-mail at hdfc.[protected]@sahaj.co.in or reach the Fastag Team directly at [protected] and [protected] for any further clarification/information.

                          -Manoj
                          HDFC Bank Customer Assistance
                          Dear Customer, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 25695 in your mail to enable us to address your concern on priority.
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                            T
                            Tamil 719126
                            from Mumbai, Maharashtra
                            Feb 28, 2018
                            Resolved
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                            Resolved

                            Hi,

                            The amount of rs. 3142.63 was deducted from my account on 02/28/2018 :14:05:45. I didn't get any message or any other authentication process. I got a message for the amount of rs 3142.63 was debited from your account through debit card, but i did't done any transaction through debit card. So, can you please refund the amount asap.

                            Thanks
                            Tamil
                            Mar 6, 2018
                            Complaint marked as Resolved 
                            The money was refunded from to my account from who was debited. So, now the problem has been resolved.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 28, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your Account No/Customer ID, charged details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                            -Anay
                            HDFC Bank Customer Assistance
                            Feb 28, 2018
                            Updated by Tamil 719126
                            Hi Anay,

                            I have shared the above mentioned details to [protected]@hdfcbank.com through mail. May i know when the amount will be refunded approximately.

                            Thanks
                            Tamil

                            Regards,
                            Tamilarasan Dhamodiran
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                              lPradeepnaidu
                              from Bengaluru, Karnataka
                              Feb 28, 2018
                              Resolved
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                              Resolved

                              The hdfc relationship manager "manjunath" has said to take the credit card even after i said i dont need a credit card, he said it is lifetime free card no need to pay any annual charges so just keep it and if required you can use it. So i have believed his words and taken the credit card and after one month now he is saying i need to pay annual fee so i asked him to close my card and he said i need to clear all the outstanding amount so in 15 days i made the payment for the total outstanding balance and now they are saying i need to send an application for closure to chennai office i dont understand why should i send these kind of letters i was the reletionship manager who gave me the wrong information and i made full payment now i want the crad to be closed please help me on this.
                              I have got the card in dec-2017 and i got to know regarding the annual fee in jan-2018 and i am closing in feb-2018.

                              Thanks
                              [protected]@yahoo.com
                              Apr 3, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 28, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              For security reasons, we would be unable to process card closure request received through e-mail / Post. We request you to forward us a duly signed letter seeking closure of credit card to the following address to enable us to do the needful. HDFC Bank Cards Division, PO BOX # 8654, Thiruvanmiyur P.O., Chennai 600 041. Also, we request you to clear the dues which pertain to the purchases incurred in the card account to enable us to assist you further. We do not observe that Membership fee has been billed to your card account till date.

                              -Anay
                              HDFC Bank Customer Assistance
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                                B
                                b.k.sahu
                                from Thakurdwara, Uttar Pradesh
                                Feb 28, 2018
                                Resolved
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                                Resolved

                                Address: Kolkata, West Bengal

                                I had transferred fund of 12000/-on 3-2-2018 through net banking imps system. But till date the amount has not been credited to receipient account. Recepient details:-minati jana. A/c[protected]. Ifsc-utbi0phlf54. Ubi peerless hospital branch. My account-[protected] tranx. Ref.[protected]. Belgharia branch kolkata. Approached my branch but was told that only central imps. Branch can clarify the position. Kindly solve the problem and reply. Bikash sahu
                                Mar 31, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 28, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                As per our records, the said transaction has been successfully processed from our end. If the beneficiary claims non-receipt of funds, please share the beneficiary account statement on [protected]@hdfcbank.com for further assistance. The statement should be from transaction date till current date.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  P
                                  pgnithin
                                  Apr 29, 2018
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                                  Address: Hyderabad, Andhra Pradesh, 500040

                                  Hello,
                                  HDFC bank is deducting money with out even informing the customer

                                  INST-ALERT CHG INC GST, HDFC Bank is charging and deducting 17.70/- in each quarter.. Would like to know the reason for deduction. And there is no intimation or justification from HDFC bank when discussed to HDFC support center.

                                  This is not the first time multiple time they have deducting money from account with out even informing
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    K
                                    Krishna582
                                    from Bengaluru, Karnataka
                                    Feb 28, 2018
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                                    I am unable to recharge my fastag provided by hdfc as my login credentials are not getting thru. The toll free no does not work at all, how do you i get my recharge done?

                                    The response level from hdfc is pathetic and unacceptable, i had raised this issue with road transport minister nitin gadkari and yet nothing seems to be working on this regard.

                                    I even emailed the email id provided in some of the similar issues and guess what it is as bad as the toll free no.
                                    Dear Customer,

                                    Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance.

                                    -Manoj
                                    HDFC Bank Customer Assistance
                                    On date 12.03.2018 my a/c is debited for rs 160/-. when i call to toll free number many times for 4 to 5 hours always the lines are busy. please send me detail why the company deducted my balance of rs 160

                                    contact me Amit kumar bansal
                                    mobile no [protected]
                                    car no hr 16Q 2468
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                                      V
                                      venkat murari
                                      from Bengaluru, Karnataka
                                      Feb 28, 2018
                                      Resolved
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                                      Resolved

                                      Address: 500039
                                      Website: hdfc netbanking

                                      I have transferred inrupees 45100.0 through my netbanking via account no.[protected] named venkateshwara rao murari on 24th feb 2018 with reference number: # the message received as transaction unsuccessful but amount debited/deducted from the account and still we did not received the amount back into my account, it has been three days.
                                      We already raised complaint in hdfc branch, wave rock.

                                      Please transfer the amount or credit back in my account.

                                      The same thing happened previously and the amount was inr12000 on date11th august 2016 with reference number :#. This amount was not credited back till now, the issue was same transaction failed.

                                      We went several time to account branch office hdfc uppal, but they didn't take any action.

                                      An now this is second time.

                                      Please take some action and credit back our amount.
                                      Apr 1, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 28, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      The transaction has been successfully processed at the Bank's end. In case if the final status of the transaction is not known, we would request you to check with the merchant. It may take 2-3 working days for the payment settlement to the merchant end. In case if the merchant denies of having received the funds for the said transaction or there is no revert from the merchant, do write back to us with the merchant confirmation of non-receipt of funds.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
                                      Verified Support
                                      Mar 01, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      The amount has been reversed on March 01, 2018.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
                                      Hi,
                                      You can send a person from hdfc bank or Police person for verification, this amount was not transferred to Margadari chit funds, tarnaka branch.

                                      It already completed 5 working days, its still didn't reach the amount to them(Margadarsi Chit Fund Pvt Ltd) nor credited back to my account ...
                                      What Is the proof you have that the transaction is successful? when we got a pop-up message as Transaction unsuccessful!

                                      thanks
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                                        S
                                        Sarikabhor
                                        from Mumbai, Maharashtra
                                        Feb 28, 2018
                                        Resolved
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                                        Resolved

                                        Address: 411026

                                        My self sarika bhor, from pune, after to much requests from hdfc credit card executive i applied for credit card, also i got it easily, i did not generate its pin or i didn't use it till date,

                                        Activation date - 28-mar-2017.
                                        Policy no[protected].

                                        I dont know how credit shield activated for my card, i didn't select it while filling form. But its activated, so i called customer care of hdfc bank they give me another num of hegic care, (17-june 2017) i also call them they said it will be deactivated soon, but amount not credited in my card acc, also hdfc taking finance charges till date. Amount on may 2017 is about 1000, but after taking too much follow up its not deactivate. Today i got statement, bill is 4900. Also my cibil score gon very down, i applied for loan but no one giving me loan due to this. I have mailed 3 times to credit card customer care, also called about 6-7 times but no one giving positive feedback. I need money urgent but thins thing too much irritating.
                                        Today[protected] also i called hdfc ergo customer care, they said it is deactivated on[protected], then why hdfc credit card not refunding my amount & why not taking action on my requests from calls and emails??
                                        Mar 31, 2018
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 28, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        In case you have approached any of our communication channels, kindly help us with the complaint/reference number you may have received for us to look into the matter. We request you to elaborate your concerns in detail to [protected]@hdfcbank.com.

                                        -Manoj
                                        HDFC Bank Customer Assistance
                                        ergo said they refund it on[protected],
                                        but HDFC are still applying me finance charge,
                                        Ergo mailed me-

                                        ''We wish to inform you that we have processed the refund for your proposal number 52448862 for amount Rs. 675/- on dated 21st June 2017.
                                        Further we request you to check your bank statement for month of June and July 2017.''

                                        Today your customer care not gives me positive response as usual, you people wasting my time, this is very irritating, I cant bear it now, I need loan but this thing is big path-hole.
                                        My card also permanently deactivated some months ago as your executive said.

                                        I going to file your complaint consumer forum..

                                        Attaching image of statement of july17.
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