HDFC Bank Complaints & Reviews

Address: Bareilly, Uttar Pradesh, 243003

Website: www.ownzoonline.com

Hello sir,

Greetings from ownzo!!!

We are working on an commerce website and we took payment gateway service from hdfc lucknow branch but from last 2 months continuously trying to integrate payment gateway but your team is unable to respond properly and not working satisfactory. Our work is getting so delay because of payment gateway. Kindly check out and short this issue asap.

Regards,

Anvesha irani
(Administrative officer)
Mob: [protected]
Ownzo online pvt. Ltd.

www.ownzoonline.com

Mar 31, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share the screenshot of the error with your complete issue, account no and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Address: Bangalore, Karnataka, 560017

Website: Hdfc net banking

Hdfc has deducted cash without my knowledge on feb 23rd 2018.

1) rs 323 deducted towards 3rd party cash txn inc gst 150218-mir[protected]

2) rs 177 deducted towards inter-brn cash chg incl gst 140218-mir[protected]

Please check why the cash was deducted without my knowledge. For more details contact my husband, mr jino jose

Ph:[protected]
Kindly do the needful.

Apr 3, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id, registered contact details and complete issue to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: New Delhi, Delhi, 110085

I have wrote this thing to hdfc many times, but no action has been taken from your side, if we have bought your policy are we fools?

There is a person named mr. Vidhur chandna who works in your ashok vihar hdfc life branch, he is ruining hdfc's image by his acts. He opened a firm and recruits students for internship and explains the hdfc policies by saying that hdfc will give 20 times bonuses and other benefits on each policy. He forces the students to buy the policies, he conducts fraudulent activities which ruins hdfc's image. I am one of the victim of him, he fooled and forced around 5 students to buy hdfc policy. He never showed the form, he just asks for a sign on aadhar card photocopy or any identity proof. And after 5 days he calls to hdfc life customer care and does the verification from his side by becoming the policy holder.
It was my duty to tell this thing to hdfc as i was having a good image of hdfc in my eyes.
Thank you

Name - anmol sharma
Mob - [protected]

Apr 1, 2018

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2018

HDFC Life Customer Care's response Hi, if you are an existing policy holder of HDFC Life, do write your issues to us at [protected]@hdfclife.com from the registered Id to have the same looked into and to get the things investigated.

Mar 02, 2018

Updated by Anmol783 have tried that many times sir.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I have Snapdeal HDFC credit card and i want to convert my payments to emi but they are not doing that.they are deducting almost 3500 every month for different different charges but not ready to convert in Emi. One of the customer service representative told me that do not pay till 3 months then the collection team will call you and then settlement will be done but it will ruin your cibil .if they can tell me this why cannot they convert it into emi so that i can pay the amount, its 60000.I am having this card more than 3 years and then also this is the result I am getting this is worst card do not take it.one executive told me take personal LOAN and then pay amount for card.rather tha n helping me with emi they are giving me these suggestions.I am so pissed off.
People say right that hdfc bank is the worst and really ### as they apply so many charges without any reason.

Apr 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Feb 27, 2018

Updated by neharawat09021991 I WANT SOME RESOLUTION, I WANT TO PAY THE MONEY BUT YOU CAN ALSO UNDERSTAND THE CUSTOMER, PLEASE MAKE EMI SO THAT I CAN PAY ANY WHATEVER INTEREST IS APPLICABLE ON EMI I AM READY TO PAY THAT.

Verified Support

Mar 01, 2018

HDFC Bank Customer Care's response Dear Customer,

We wish to clarify that we offer like Smart EMI conversion, Insta loan, Balance Transfer, etc., will be available on the card account from time to time basis the usage and payment pattern on the card account and the same is not a standard product offering. Currently, there is no offer for EMI conversion on your card account. Hence we regret to inform you that we are unable to accede to your request for conversion. However, we request you to check with the merchant at the time of transaction for offer availability. We wish to clarify that settlements are offered basis prevailing outstanding on the card account and the same is as per the discretion of the bank and as per bank terms only. We request you to contact our Debt Management officers at[protected]/66668102 for further clarification.

-Manoj
HDFC Bank Customer Assistance

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Address: 533001

Inst-alert chg inc gst, hdfc bank is charging and deducting 35.4/- in each quarter (Inst-alert chg inc gst jul-sep2017-mir[protected] and inst-alert chg inc gst oct-dec2017-mir[protected].. Would like to know the reason for deduction. And there is no intimation or justification from hdfc bank when discussed to hdfc support center.

Custmer id 72121701

Mar 31, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2018

HDFC Bank Customer Care's response Dear Customer,

Effective 1st April 2013, customer's registered for InstaAlerts service with 'SMS' facility, would be charged as follows: Salary/Savings Account: Rs. 15/- per quarter Current Account: Rs. 25/- per quarter Additional Information: Customer's who are registered only for 'Email' alerts facility for receiving InstaAlerts will not be charged. Debit/Credit Card Transaction alerts sent as per regulatory guidelines and NetBanking transaction alerts do not form part of InstaAlert Service. Customers who are not registered for InstaAlert service will continue to get these alerts free of charge. All fees and charges mentioned above will attract Goods and Services Tax (GST) @18%.

-Anay
HDFC Bank Customer Assistance

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R

rafiq2010

from Mumbai, Maharashtra

May 2, 2019

Hi,

My account has been debited of rs 17.70 without any information "INST-ALERT CHG INC GST JAN-MAR2019-MIR[protected]" hdfc bank is charging and deducting 17.70/- in each quarter (INST-ALERT CHG INC GST JAN-MAR2019-MIR[protected] I am not getting a proper reason for the deduction. And there is no intimation or justification from the hdfc bank when discussed to the hdfc support center.

Very much disappointed by the service and support from such a brand name, I am going to discontinue this account asap.

Rafique Shaikh

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V

VidyaT

from Bengaluru, Karnataka

Aug 1, 2019

Hi,
Even I am charged 17.70 every quarter.
What is the option to stop this InstaAlerts service with 'SMS' facility.
I checked from netbanking login, could not find anything to remove.
Please suggest.

Thanks

Reply

S

spee

Oct 17, 2019

First of all it is ridiculous to charge money for SMS alerts. HDFC bank should be ashamed. On top of that there is no way to disable the alerts online. And the customer supports sucks.

I have been charged with this charge several times. Please let us know how to stop this nonsense.

Reply

S

spee

Oct 17, 2019

Actually there is a "Insta Alerts" link on the top of the page when you login into online account. You will be able to change or disable alerts. Still I think the bank should not be charging anything for this kind of service. They are just Greedy !!

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Dear Sir,
I pait total amount of Rs. 21275/- through HDFC bank net banking for Get a job by Consulting service WWW.CHANGE2JOB.COM
But they are not responding after payment I think it is a fake
Please arrange me to get return of my amount, I request you to revise the pament as soon as possible
Payment details:Ref no[protected],[protected],[protected]
M y account details,
Name:-- R.Venkatesan
M/No. -[protected]/[protected]
HDFC Bank Account No. [protected]

Apr 14, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2018

HDFC Bank Customer Care's response Dear Customer,

We have checked at our end and wish to confirm that the said payment transaction done by you are successful from our end. You are therefore requested to liaise directly with your merchant/vendor with regard to the status/refund of the said payment. Mentioned below is the merchant email ID: [protected]@gmail.com.

-Manoj
HDFC Bank Customer Assistance

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Hi this is Dhanesh kumar V

Ph:[protected]

I have transfer the amount from payapp wallet to my hdfc saving bank Account [protected] however it has been deducted from the payapp wallet & it has not been credited to my saving bank account...& the Amount is 4990.06 on[protected] ...please refund the Amount to my payzapp wallet...Humble request to u Sir

I[censored] r not correctly response to my complaint I will be taking necessary action .

thank you
dhanesh Kumar V

HDFC Bank customer support has been notified about the posted complaint.

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I received sms from hdfc bank today that rs-1399/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
And who the hell are you to care about me.. I want my money back. Dont dare again to do this.

Card endin no-5523 xxxx xxxx 6868
Mobile no -[protected]
[protected]@gmail.com

HDFC Bank customer support has been notified about the posted complaint.

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P

perumalla satya mohana krishna

from Mumbai, Maharashtra

Mar 1, 2018

Please respond immediately

Oneassist members ship no-365454

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Address: Nashik, Maharashtra, 422005

Website: www.consumercomlaints.in

Dear sir
I have taken centurion bank loan for my two wheeler bajaj pulsure 200es dtsi,
No mh15 by3271
Model no. 2007 and the loan is already completed in 2008 year. I have not received noc/rc from bank. Please let me know where can i collect it.
Because centurion finance limited company, s branch closed in nashik.

Your obidiently
Amjad ali
Altaf husain khan
Mb. [protected]
Email. [protected]@gmil.com

Apr 3, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 27, 2018

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Loan Account No with your contact information on [protected]@hdfcbank.com. Mention this Reference No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

Manoj
HDFC Bank Customer Assistance

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Address: 560040

I have got no updates about the fast tag registration. I have got an email confirmation from hdfc saying that i will get a call from a representative in 7 days and that my fastag will be dispatched by dtdc but after that no response.
I am trying to reach the hdfc fast tag customer care for the last 2 days but the number is always busy and i am not able to contact anyone. Is there a escalation point where i can reach out to? How do i get the fast tag delivered? No one seems to be able to help me out here

Mar 31, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Feb 27, 2018

Updated by vikramr611 Also, there is no tracking number generated to track with the courier partner

Verified Support

Feb 27, 2018

HDFC Bank Customer Care's response Dear Customer,

Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance

-Bejoy
HDFC Bank Customer Assistance

Feb 27, 2018

Updated by vikramr611 what do you mean by [protected] and [protected]. I am trying[protected] and it is always busy.. I must have tried atleast 100 times

Mar 07, 2018

Updated by vikramr611 It is coming close to a month since I have paid for fast tag. I have not got any help from the mail mentioned above. The toll free number is always busy.

How to get this issue escalated to higher managements (if any)?

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P

Pratap Gandhi

from Gurgaon, Haryana

Aug 17, 2018

@ HDFC Fastag

It`s been 20 days that i haven`t received any updated from you guys.

Poor, pathetic service.

Customer representatives don`t know the process, will keep you on hold and if they are unable to find any answer they`ll disconnect the call.

Earlier i applied for the Fastag, waited for 10 days, no revert. Ask them to cancel the same, now its more than a week, still no revert on the mail.

On calling them they said you will receive a DD on the address mentioned on Aadhar Card. When applied initially already sent out the mail with updated address and supporting document, the lady (Fatimah) told me that new address would be updated don`t worry.

Tell me if no one lives on the same address how the hell will i receive the DD. Should have informed earlier by the team that even you cannot update any new address. Why the support team is not clear about the process.

Have already sent in the mail and i want my money in my HDFC bank account through which i have paid or else send DD on the address mentioned in the mail.

Don`t make fool out of people and keep their hard earned money in your pocket.

Your application’s reference number is HFR071548

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G

gunass07

from Bengaluru, Karnataka

Aug 21, 2019

I have applied fastag on 22 July 2019, still not received my fastag and dropped mail to this mail ID many times but not getting any response, please let me know when I will receive my fastag.

APPLICATION Reference number - HFR190481

If you are not able to process please cancel my application and refund my money.

If you want me to wait I am ready to wait but you guys are not responding.

I have 10 years relationship with HDFC and now I have to check whether to continue or move all my transaction to different bank.

Let me know if you need any more information

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N

Nithi Anandhan

from Delhi, Delhi

Aug 28, 2019

+1 for above comment ( I have applied on 14th April 2019, but ...)

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S

Shaila Kumar

from Bengaluru, Karnataka

Nov 1, 2019

Very worst support from HDFc, pathey service. Money looters. They don't have proper process and escalation point. Kindly do not apply in Hdfc bank.

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Address: Paschim Medinipur, West Bengal, 721302

We (10 people) applied for credit in 10 jan 2018 in our iit kharagpur campus. After fews day later they called us and verify name and other details then again 2 days later one hdfc credit card employ came and verify the residual addrees. After 15 days some student got the credit card but some didnt while we check for credit card status on hdfc web site they show us "disapproval of the credit card application does not reflect in anyway on your credit standing or your financial stability" but i dont understand that we all student have same finicial stability why bank gives credit to that student why not us. Kindly solve the problem.
Application number : [protected]fi
Place : iit kharagpur
State : west bengal

Apr 1, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2018

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed and you may look forward to receiving a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance

Mar 01, 2018

Updated by Kamlesh kd As you have mentioned "We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank."
So my question to you is that how come other 20 students who had applied along with me for credit card are getting credit card but not me. Also the financial conditions stated by your bank applies same to them as well as me as we all are students in the same college. I am not able to understand your terms and conditions. That's a very bad service of hdfc bank. I therefore want my documents back which I had submitted earlier to be sent to my address.

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K

Kamlesh kd

from Kharagpur, West Bengal

Mar 1, 2018

Always hdfc bank say this words but they didnt said a valid reason they said that " We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank." but my question is that we all are student there we all have same financial eligibilty the why soem student got the credit card. why this is not applied on other student... worst experince with hdfc bank really itss very bad.

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Address: Agra, Uttar Pradesh, 282003

Dear sir

I done payment of rs 83072.96 on 26-feb-2018 20:22:57 wide merchant ref no./order id:[protected]

Merchant name: jila abkari adhikari lucknow
Transaction id: wl[protected]-15082099
Order id:[protected]
Powered by worldline e-payment services
Through punjab national bank payment gateway team

I have done payment through my hdfc visa card for up excise e-lottery.

Balance deducted from bank but payment status is still showing fees pending

Kindly refund my amount on urgent basis

Please find the attachment of screenshot of payment and transaction status

Regards
Rakesh shivhare
[protected]/ [protected]

Mar 30, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 27, 2018

HDFC Bank Customer Care's response Dear Customer,

Please mail us at [protected]@hdfcbank.com from your registered email id along with the card details, transaction details and issue details for further assistance. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail. We'll help sort it out.

-Bejoy
HDFC Bank Customer Assistance

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Address: 411048

My hdfc credit card number [protected] was out standing with total amount 53.636.9 which i paid rupees 32000 on 19th feb and on 26th feb rupees 21637+90 total amount paid 53.727.
Which i have received sms on my registered mobile number [protected] to pay before 21st march 2018 and same has been paid.
Now when i called customer care on 26th feb 2018 time 15:15 to inform them to close the card, but instead of giving guidance they are asking me to pay more 1000 for overdue.
Card limit is 52.000 and 1637 is for over limit which i have paid.
Now again unessarary why should i pay more 1000.
I can't afford to pay more other than selling my kideny.

Apr 3, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 27, 2018

HDFC Bank Customer Care's response Dear Customer,

We observe from our records that your card usage has exceeded the credit limit assigned to your card account and hence over limit fee has been levied. To explain it further, when the total outstanding on your card account (including the balance principle loan amount if any) exceeds your assigned credit limit, an over limit fee of 2.5% of the over limit amount subject to a minimum of Rs. 500.00 plus GST as applicable would get levied. Further, the total amount payable as per February 2018 statement is Rs. 53, 636.91 with payment due date as March 01, 2018. We acknowledge receipt of your payment of Rs. 32, 000.00 on February 20, 2018, and we request you to effect payment towards the remaining outstanding to avoid levy of further charges. Please visit https://www.hdfcbank.com/assets/pdf/cc_common_MITC.pdf for further clarifications.

-Manoj
HDFC Bank Customer Assistance

Feb 28, 2018

Updated by zulfi76 Before replying check my comments.
which i paid rupees 32000 on 19th feb and on 26th feb rupees 21637+90 total amount paid 53.727.
Rather paying again better I kill my self and you can sell my body parts and recover the amount.

Feb 28, 2018

Updated by zulfi76 by when are you going to close my credit card ?

Mar 02, 2018

Updated by zulfi76 Still no response what am I suppose to do if I get unbilled again on 9th March

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Z

zulfi76

from Nagar, Rajasthan

Feb 28, 2018

Manoj,

Read my comments carefully and then reply.

Which i paid rupees 32000 on 19th feb and on 26th feb rupees 21637+90 total amount paid 53.727.
still how much money do you people eat from common man.
I rather paying again will kill my self and you better take my body parts and sell it.

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Address: 700135

I had applied for the hdfc credit card on february 16th 2018. I also received this message stating-"dear applicant your hdfc bank credit card app ref no [protected]e1 is approved in principle subject to internal checks". But now the status is shown as disapproved as they couldn't verify my address. This is the second time i'm applying for a credit card and the same error happened before as well. They have come for the verification during office hours and there's no one to verify my address. I live alone and all my neighbours are working it professionals like myself. Please look into the same. A simple call before verification is enough so that i can be available for the formalities. I wasn't able to get any support from the representatives from credit card division and customer care.

Mar 3, 2018

Complaint marked as Resolved

I went and talked to the nearest bank branch again yesterday, they said the application is being processed with the declaration form. An official came for the verification today.

HDFC Bank customer support has been notified about the posted complaint.

Feb 26, 2018

Updated by KokilaDevan The phone number associated with the application is [protected]. The phone number associated with my account is [protected]

Verified Support

Feb 28, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments and in order to enable us further review your application, we request you to send the duly filled/signed form available at the below link for confirmation of your residence address along with proof to the below mentioned address to enable us to assist you in this regard. https://www.hdfcbank.com/assets/pdf/RCA_Residence_delcaration.pdf HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur Chennai – 600 041

-Anay
HDFC Bank Customer Assistance

Feb 28, 2018

Updated by KokilaDevan I have filled the form and have submitted it at the HDFC Bank near my location [HDFC Bank, Gr Flr, Tower A 3, IT/ITES SEZ, Action Area ID New Town North 24 Parganas - 700156]. But there has been no response so far.

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Address: Mumbai City, Maharashtra, 400012

I do not receive messages on my mobile number for my food card or mails on company mail id used during registration of food card.
Food card number is: [protected]
Mobile number: [protected]
I have also been not able to connect to hdfc bank executives through phone banking as there is no menu item to take me to the food card prepaid related section.
Kindly resolve this at the earliest.

HDFC Bank customer support has been notified about the posted complaint.

Mar 08, 2018

Updated by Annie Dhairiamani Please attend to this complaint

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Address: 770001

Sir/madam
I am anima naik my cust id 32212592. I have receive a credit card from your branch and as per teliphonic disscusion with your staff that the card is life time free. So that i agree to receive a credit card. But i have receive a bill of rs 2950.
Bill ref-0214932nphc00734084. I am very hurt to knowing that your staff are lyer. So pl keep your wards refund the amount and if not possible than close the credit card and weaver the amount. Sir my e mail id is [protected]@gmail.com.

Apr 2, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 27, 2018

HDFC Bank Customer Care's response Dear Customer,

We observe that your Diners Rewardz credit card was issued as a priced credit card. You may visit the below link for details on the same. https://goo.gl/rBqLZy In the event, you seek any further clarification, we request you to write to us with the name and contact details of the executive from your registered email id to [protected]@hdfcbank.com and we shall assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail. We'll sort this out for you.

-Bejoy
HDFC Bank Customer Assistance

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Address: Indore, Madhya Pradesh, 1122

Website: [email protected]

Please provide my noc or sibil sudhar my two wheeler loan account no. 28819467 for close please my cibil status fresh than i expected to have a new car for sale by owner to purchase i hope you are doing my help with this matter and help me with this process and i am looking for a new car for this week so i can get the other things to do in the past

Apr 3, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 27, 2018

HDFC Bank Customer Care's response Dear Customer,

We have taken up the matter with concerned team and will respond to you on your registered email id in 5 working days. The reference number for your query is[protected].

-Manoj
HDFC Bank Customer Assistance

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Address: 560103

They deduct by money debit card pur adj dt 15, and also they deduct 3200 for website called radiuniverse.com pls do help me out from dis issue, the 3200 is a heavy amount for low class families.pls do favour it's so difficult to urge how one of THE BEST bank do dis ### to customers and this can't be bearable to the low class families like ours pls do the favor and tell them to do refund as soon as possible

Apr 3, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 27, 2018

HDFC Bank Customer Care's response Dear Customer,

Your email has been received with reference id[protected]. Our team is investigating the matter and will update you in 7 working days.

-Manoj
HDFC Bank Customer Assistance

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Address: 600026

Hi,

I was supposed to receive a neft transfer of rs.13, 000/- vide neft confirmation n[protected] dated[protected], which is yet to be received by me to my bank account with icici.

This was transferred from my tenant who is holding hdfc bank account no : [protected].

Would highly appreciate if you could check whether the neft transfer happened or money returned back to the account holder.

Regards

Ramesh

Apr 3, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2018

HDFC Bank Customer Care's response Dear Customer,

Kindly note that due to a temporary technical issue on February 12, 2018 the NEFT transactions failed and the funds were recalled and were credited back to the remitter accounts. Kindly instruct your tenant to re-initiate the fund transfer.

-Manoj
HDFC Bank Customer Assistance

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Address: Bangalore, Karnataka, 560100

I am using HDFC credit card from 03/2014 expire date is 03/17, and i am not using the card for last 3 months (starting of the year 2017) and paid all the dues, when after the expire date 03/17 HDFC charged me 500 Rupees, when i called the customer care they told me it is for Annual fees, but i am not interested to continue the credit card. so i asked them to close the card, Customer care representative side already my new credit card was sent. But i was relocated to Bangalore 2 years back. the card went to Hyderabad and returned back to bank. now i cant able to login to my account, not able to redeem my points, not able to change my address even online.

#1, Why do HDFC bank is asking me to send a hard copy of my credit card details for the closure of my credit card? is this is confidential.
#2, Why not they send the representative to my location for closure formalities? As they can able send the representative while opening the new credit card account.

Apr 5, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 27, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 1014

complaint regarding dissatisfied service of payment gateway

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cash deducted

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fraudulent act of hdfc life agents.

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hdfc snapdeal credit card

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inst-alert chg inc gst

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wrong payment done, need to refund immediately

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payzapp transaction refund

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cancel the one assist account

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two wheeler noc

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fastag

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card is disapproved

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balance deducted from bank but payment status is still showing pending

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unnecessary charges on credit card after paying total outstanding amount

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credit card application

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food card

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credit card bill

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sibil sudhar

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I'm complaining about deduction of my account balance

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neft transfer not received

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I want to close my credit card expiry date 03/17

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