HDFC Bank Complaints & Reviews

I recived sms from hdfc bank that rs 2999/-deducted from my credicted to one assit plan on 07/02/2018 without my permision idont even know the company and this kind o[censored]nsolicited chering of my credit card i m contiousaly on protected and producter but they not cancolling the service please deactive the service and refund my money asap
Date of incident 07/02/2018
Hdfc credit card no xxxxxxxxx9800

Sir. I had take used car loan by your bank (Hdfc) but that time i was very critical problem, my doughter"s was very critical and after few days she has expired. So i was unable to deposit the emi. And i surrendered the vehicle. Now i want to take any credit card and loan but cibil scores is very low. Please tell me any suggest. How improved cibil scores. My loan no. 40773216. Manoj pandey noida i sending you doughter"s medical reports

Hi,

I am NRI Customer. I am also facing the same problem. I am trying to send money to other bank's account, but not getting OTP on registered number. Also, When I am trying net banking through on desktop / laptop getting error "tempered data found".

What is this..Please resolve this asap. My number is +1-[protected]

Pos id was for both transaction - [protected]

Transaction id for 10000/- inr - payzapp wallet load txn#[protected]

Transaction id for 4980/- inr - payzapp wallet load txn#[protected]

My account number is 32xx3753xx2. Hereby i want to inform you that 7th of december, 2017 at 5:34 p. M i received two messages from bz-atmsbi. That message informed me that there were two transactions which were held using my debit card details as a purchase on hdfc payzapp wallet load from bangalore. Which was totally unauthorized. My debit card no. - 4786-7xx0-0xx8-0034 (Sbi visa card). On that time debit card was in my hand & the mobile no. Which is linked to my bank account that mobile connection was with me too.in fact, i didn't share/receive any otp for those transactions. If you notice in my transaction history you can understand who withdraw those amounts, he/she tried several times to withdraw 10000/- rupees but fortunately, that person succeeded in two times.

On the day when the incident happened i immediately call two organisations one was state bank of india & second was payzapp customer care..

Within 15 min of the transaction, i tried to inform payzapp about that. I called them through payzapp customer care number[protected] which i find out from google.
So my horrible experience was that which female hindi medium executive attend my call, her verdict was 'payzapp don't even take any primary action against this as per their term & condition with customers'. She doesn't even inform me about their cyber cell.

Somehow i was not convinced of her problem-solving attitude that's why i called again to that same customer care no. After one day. This time i have chosen english & looking for an english medium executive. Fortunately that executive suggest me to write a mail at this mail id which belongs from your cyber cell - [protected]@payzapp.in

Beside other legal action, i took immediate action here again & wrote my first mail to payzapp cyber cell on 9th december 2017 at 5:24 p. M with all details including my police complaint & bank complaint details.

Payzapp cyber cell doesn't even reply & note took that seriously because i didn't get any reply of that mail. So 13th december 2017 i mailed them again as my personal query what is the status of my case which i informed them.

I got my first reply from their side on 21st december 2017 & informed me that - "we regret to inform you that the complete amount has been utilized by the user."

They are responding after 12 days of my first mail & after 8 days of my follow up mail. That means that fraud hacker is getting 12 days more to manage that money.

I beg to payzapp, sir please give us few more importance. As a common middle-class man, this 14980/- inr amount is much bigger in front of me. It almost my two month's salary.

This crime was taken place through online so it was not a physical crime. Till date, payzapp can easily take action & track the money to help me to bring back.

If people will do everything as per rules but it needs few times so i believe, payzapp should hold that money to verify the complaint if complainer failed to claim that money then give him/ her that money holder a clean cheat & give him that amount. At least keep that money & account under observation.

If they take those action properly i hope we will be in a position to identify that victim & it will also help my police cyber crime branch to solve this case as quickly as possible. Most important sir i will get back my money which is more important to me..!!

If we just do our duty then the victim will not get his proper judgement & fraud people will not get any punishment. Maybe today, when i am writing you this or payzapp executive reading this, that fraud people looking for his new target or someone is being another victim of him like me.

As a lighter note, i want to know from you that is there any possibility to get my money back??

I am waiting for a fruitful action with a hope that i will receive a fruitful answer... Thank you.

Received sms from hdfc bank that rs-1299/ on feb 2017 deducted from my credit card to one assist membership fee. I spoke to hdfc credit card customer care, and complaint them regarding this matter they said speak to one assist team, they will refund your amount and cancel this service, then i spoke to one assist customer care for cancel my service, on that time they confirm me that i am cancel your service and refund your amount whatever we charged, i said ok, then i stop using hdfc card due to this activities. But after six month i got mail that they dont reverse my amount and hdfc also charged for not paying that amount, now this amount became around rs.6000, hdfc credit card persons now touchier me to pay this amount, i dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
And who the hell are you to care about me.. I want my money back. Dont dare again to do this.
Even i got confirmation by one assist that they reverse all the payment, then still hdfc send me legal notice. Please do the needful on urgent basis

Please please resolve this problem asap
Name: nikee kumari
Date of incident : feb. 2017
Hdfc credit card no. [protected]
Mobile no: [protected]
Email : [protected]@gmail.com

I am a hdfc bank credit card holder. The bank has auto debited rs. 2999/- from my credit card number ending with 3963 without my concern on date:07/02/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2999/-

Oneassist relationship number : 762063
Name :- abdul hakkem
Mobile no. :-
Credit card number ending :- 3963

Have a credit card in hdfc bank
They have been charging me for transactions i have not done and have no explanation about the same
Now i wanna raise a settlement request. They dint even do that saying i am not eligible for reasons unknown
Worst bank hdfc
I will not pay any money unless my card is proceeded for settlement
This has been happening from many months
There are many transactions and taxes and interest whic are not legitimate and customer care people are damn unprofessional and have not explaination for the sams
Worst bank ever this is

Friends, please dont ever think of taking home loan with hdfc, hosur branch. You will repent if you go there...
For getting loan you need to wait for 1month, and to get any other service, you should be running behind these guys.
When interest rate is raised, without notifying you they will increase, but if its reduced, you need visit the branch to do this. Just think how many will track of this.

I applied hdfc fastag through online my application no:hfr028461 dt 01.02.2018 all my documents uploaded portal.

Still now response from hdfc fastag end. I tried many times customer care no proper response.

Let me know my application status.

Hdfc bank this area very very poor response on this product.

I bought few products from a online shopping site in december first week 2017 and the payment was made by net banking via hdfc debit card.
Due to size mismatch i returned the products and claimed for refund from the shopping vendor. The shopping vendor confirmed that the refund has been initiated and shared necessary proof of refund with me.
I waited for 5 business days to reflect the amount in my account as it usually takes 3-4 working days to reflect the amount in account. After this period i reached out to hdfc net banking nodal officer for bangalore - mr binod.
He advised me to drop a mail with all necessary proofs to hdfc grievance redressal cell and i did the same.
And it all started from there the chain of follow ups. I followed up almost 5-6 times with the grievance redressal cell and every time i got auto generated mails that the issue is being worked upon and will be responded in 5 working days but they never came back with any resolution nor did the amount reflect ed in my account. When i again followed up on the mail chain, the response came that they have raised a charge back and the amount will reflect by feb 1. However nothing happened by feb 1. When i again followed up, they responded that they are working upon it and will respond by 5 working days.

Its been almost two month that i am chasing hdfc bank for refund of my money.
Below is the complaint no - hbl[protected] and hbl[protected].

I have attached the e-mails received / the communication made.

Please refer to the same.

Looking for a solution on this.

To:
The branch manager,
Hdfc bank
Delhi.

Sir,

Sub:- a/c no: [protected], nehru place – axis bank atm
Operated on 09.02.18 at tirkha colony, ballabgarh – transaction declined but
Amount deducted from a/c - request for correction of transaction – reg

()

I (Pushpander goel) am submitting the following few lines to your notice for favour of kind consideration.

I have a saving a/c no: [protected] in hdfc bank at nehru place branch.
.
I have operated the axis bank atm on 09.02.18 08:29 pm at tirkha colony, ballabgarh vide record no: 77 for with drawl of rs. 7, 000/- amount. The transaction was declined but the amount of rs. 7, 000/- was deducted from my hdfc bank account with out receipt of cash.

Hence it is requested to kindly arrange to correct the above transaction and transfer the amount of rs. 7, 000/- to my account. The necessary transaction slips are also here with enclosed for favour of kind perusal please.

Thanking you sir,

Yours faithfully,

(Pushpander goel)
Encl:
1 nos transaction slips.

Dear sir,
Ref my credicard no[protected] for which a fraud transaction of rs. 3849.99 towards expressvpn.com was carried out on 09 feb 2018 at 2100 hrs.in this regard complain lodged to customer care vide no [protected] feb /09. Card and pin is with me and fraud transaction was carried out without otp number. How?
Pls take the matter serious and sort out immediately. Dissatisfaction may lead to closing the account and loosing the faith in your bank. Pls intervain for early solution.
Syed nehal imam

I am a customer of the bank holding its credit card also.in november i travelled to amristsar and booked my hotel through make my trip. I was promised a cash back of rs.1000/- which i have not received till date. On[protected] i made purchases through tanishq and was promised a cashback of rs.4000/- which has not been received till date. I am customer with hdfc bank mulund west client id :290785. This is downright unethical on the part of hdfc bank credit card division.

I pooja gupta my credit card no. Is
[protected]. I spend 95000 in hospital. Before due date i try to many times summit payment by online through billdask but server is down. I also out of town otherwise i summit by cheque. After all 1january 2018 night 12:15 my payment was summit. Now i received statement. There is charges of late fee and finance charges. Please waive off these charges

I was making an online payment for a travel website-easemytrip. Money got deducted and the transaction failed. Please refund the money back to my account. Transaction id[protected].

I was trying to book a flight from the website-ease my trip. The amount of 2823 has been deducted from my account and i got transaction failed error citing reasons that the bank failed to authorize.

A sum of rs 72 debited to my account has not been reserved but the other amounts debited have been reversed. I am being given wishy washy answers by hdfc staff. Please reverse this amount immediately
I have been writing to hdfc for last two months but this amount is not being reversed
Should i not get redress
As a matter of principle you will be compelling me to take legal action for this small sum of rs 72
Best regards
Arvind kumar
Captain
Ll. B (Mumbai) (Ll. M (Imo-imli) (Malta)
International law and international maritime law
+91-[protected]

From the past one week everyday they are calling me and asking one stupid question have you paid the life insurance premium? In reply i told them that i have paid my premium on time and you can check it in your bank. After saying that also they are still calling me everyday like stupid and asking me sir whether you have paid the premium or not. What do you think we don't have any job to do or we leave our business aside and attend your stupid calls everyday.

Dear sir/madam
My name is bhagwandas baheti. My policy number is 18836269. I has been cheated by your agent mr. Abhishek sharma, neha varma & rajat mehta. Firstly i want to clear that i am a diabetic patient from 1990.in 2011 i went under bypass surgery.in starting of december 2016 i received a call from mr. Abhishek he said he is calling on behalf of hdfc life insurance co. Ltd & told that hdfc is providing a special pension plan...

I have an transaction dine from pavana co bank on 1 feb the transaction was not processed and git amt deduction msg. Called bank and raised complaint against it comp no1495518 was given and was told that the amt will be reversed in 7 days now it's 9 days still the amt not reveresed. And i[censored] call to their call center which keeps u on hold for half an hour and says contiously that u are imp to us pls hold the line... I have called around 10 times and was on hold that is also an chargeable call... Pathetic customer service hdfc

Rajiv saxena proclaiming hdfc relationship manager called me on 9th feb, 2018. He said that we had taken some policy in 2010 and submitted 50000. If we deposit 1 lac now then we can take out 2, 08, 000 money after 90 days. Or we can get double money by 2020.
I just want to tell you guys about this incident. I did not pay him anything or fell in the trap even for a second. All thanks to the other similar post from 2016. I urge people to write here small paragraphs explaining such attempts so save people in future.

Lastly, don't ever fall for fake calls claiming unbelievably huge returns in short span. Had it been true then they would have done it for themselves without informing you. Rest.. Dyor