HDFC Bank Complaints & Reviews

I applied hdfc fastag through online my application no:hfr028461 dt 01.02.2018 all my documents uploaded portal.

Still now response from hdfc fastag end. I tried many times customer care no proper response.

Let me know my application status.

Hdfc bank this area very very poor response on this product.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Bangalore, Karnataka, 560102

I bought few products from a online shopping site in december first week 2017 and the payment was made by net banking via hdfc debit card.
Due to size mismatch i returned the products and claimed for refund from the shopping vendor. The shopping vendor confirmed that the refund has been initiated and shared necessary proof of refund with me.
I waited for 5 business days to reflect the amount in my account as it usually takes 3-4 working days to reflect the amount in account. After this period i reached out to hdfc net banking nodal officer for bangalore - mr binod.
He advised me to drop a mail with all necessary proofs to hdfc grievance redressal cell and i did the same.
And it all started from there the chain of follow ups. I followed up almost 5-6 times with the grievance redressal cell and every time i got auto generated mails that the issue is being worked upon and will be responded in 5 working days but they never came back with any resolution nor did the amount reflect ed in my account. When i again followed up on the mail chain, the response came that they have raised a charge back and the amount will reflect by feb 1. However nothing happened by feb 1. When i again followed up, they responded that they are working upon it and will respond by 5 working days.

Its been almost two month that i am chasing hdfc bank for refund of my money.
Below is the complaint no - hbl[protected] and hbl[protected].

I have attached the e-mails received / the communication made.

Please refer to the same.

Looking for a solution on this.

Mar 15, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concerns vide ref no:[protected] and will get back to you in 3 working days.

-Manoj
HDFC Bank Customer Assistance

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To:
The branch manager,
Hdfc bank
Delhi.

Sir,

Sub:- a/c no: [protected], nehru place – axis bank atm
Operated on 09.02.18 at tirkha colony, ballabgarh – transaction declined but
Amount deducted from a/c - request for correction of transaction – reg

()

I (Pushpander goel) am submitting the following few lines to your notice for favour of kind consideration.

I have a saving a/c no: [protected] in hdfc bank at nehru place branch.
.
I have operated the axis bank atm on 09.02.18 08:29 pm at tirkha colony, ballabgarh vide record no: 77 for with drawl of rs. 7, 000/- amount. The transaction was declined but the amount of rs. 7, 000/- was deducted from my hdfc bank account with out receipt of cash.

Hence it is requested to kindly arrange to correct the above transaction and transfer the amount of rs. 7, 000/- to my account. The necessary transaction slips are also here with enclosed for favour of kind perusal please.

Thanking you sir,

Yours faithfully,

(Pushpander goel)
Encl:
1 nos transaction slips.

HDFC Bank customer support has been notified about the posted complaint.

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M

Mikka Goel

from Dindigul, Tamil Nadu

Feb 16, 2018

when will refund my account balance...?

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Dear sir,
Ref my credicard no[protected] for which a fraud transaction of rs. 3849.99 towards expressvpn.com was carried out on 09 feb 2018 at 2100 hrs.in this regard complain lodged to customer care vide no [protected] feb /09. Card and pin is with me and fraud transaction was carried out without otp number. How?
Pls take the matter serious and sort out immediately. Dissatisfaction may lead to closing the account and loosing the faith in your bank. Pls intervain for early solution.
Syed nehal imam

Mar 21, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2018

HDFC Bank Customer Care's response Dear Mr. Imam,

We confirm that we had already responded to your e-mail on February 12, 2018, 05:28 PM. We regret to note the same missed your attention. For further clarifications please reply to our e-mail. The reference number for this interaction is [protected].

-Manoj
HDFC Bank Customer Assistance

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Address: Mumbai City, Maharashtra, 400080

I am a customer of the bank holding its credit card also.in november i travelled to amristsar and booked my hotel through make my trip. I was promised a cash back of rs.1000/- which i have not received till date. On[protected] i made purchases through tanishq and was promised a cashback of rs.4000/- which has not been received till date. I am customer with hdfc bank mulund west client id :290785. This is downright unethical on the part of hdfc bank credit card division.

Mar 16, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

Feb 10, 2018

Updated by khushkid Mr.Manoj,
I have already specified my customer id and I am an account holder with HDFC bank Mulund West Branch.I think I need not give my account no for security reasons.

Regards,
Anil T Khushalani

Verified Support

Feb 13, 2018

HDFC Bank Customer Care's response Dear Customer,

We note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card, registered mobile number, and e-mail id, to enable us to do the needful. You may write to us at [protected]@hdfcbank.com and we shall assist you.

-Manoj
HDFC Bank Customer Assistance

Feb 13, 2018

Updated by khushkid Dear Manoj,
The last four digit of my card are :xxxx xxxx xxxx 0930.My mobile no is [protected] and registered e- mail id is [protected]@gmail.com

Regards,
Anil T Khushalani

Feb 20, 2018

Updated by khushkid No reply from HDFC Credit Crads till date.

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K

khushkid

from Mumbai, Maharashtra

Feb 10, 2018

Mr.Manoj has not read the complaint properly. I have already provided my customer id.,

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Address: New Delhi, Delhi, 110031

I pooja gupta my credit card no. Is
[protected]. I spend 95000 in hospital. Before due date i try to many times summit payment by online through billdask but server is down. I also out of town otherwise i summit by cheque. After all 1january 2018 night 12:15 my payment was summit. Now i received statement. There is charges of late fee and finance charges. Please waive off these charges

HDFC Bank customer support has been notified about the posted complaint.

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I was making an online payment for a travel website-easemytrip. Money got deducted and the transaction failed. Please refund the money back to my account. Transaction id[protected].

I was trying to book a flight from the website-ease my trip. The amount of 2823 has been deducted from my account and i got transaction failed error citing reasons that the bank failed to authorize.

Mar 12, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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EaseMyTrip.com Customer Care

from Delhi, Delhi

Nov 15, 2018

Dear Customer,
We are sorry for the inconvenience caused.
Please WhatsApp us on [protected] with your booking details so that we can assist you better on the same.

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Address: 140603

Website: [email protected]

A sum of rs 72 debited to my account has not been reserved but the other amounts debited have been reversed. I am being given wishy washy answers by hdfc staff. Please reverse this amount immediately
I have been writing to hdfc for last two months but this amount is not being reversed
Should i not get redress
As a matter of principle you will be compelling me to take legal action for this small sum of rs 72
Best regards
Arvind kumar
Captain
Ll. B (Mumbai) (Ll. M (Imo-imli) (Malta)
International law and international maritime law
+91-[protected]

Mar 22, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Feb 09, 2018

Updated by arvindkoomar Rs 72 debited from my credit card account on 7 Nov 2017 and not being reversed

Verified Support

Feb 12, 2018

HDFC Bank Customer Care's response Dear Customer,

we confirm that, we had already responded to your e-mail on February 10, 2018. We regret to note the same missed your attention. For further clarifications please reply to our e-mail. The reference number for this interaction is [protected]

-Manoj
HDFC Bank Customer Assistance

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From the past one week everyday they are calling me and asking one stupid question have you paid the life insurance premium? In reply i told them that i have paid my premium on time and you can check it in your bank. After saying that also they are still calling me everyday like stupid and asking me sir whether you have paid the premium or not. What do you think we don't have any job to do or we leave our business aside and attend your stupid calls everyday.

Mar 12, 2018

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2018

HDFC Life Customer Care's response Hi, apologies for the inconvenience caused! You may report your issues to us at [protected]@hdfclife.com from the registered Id.

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Dear sir/madam
My name is bhagwandas baheti. My policy number is 18836269. I has been cheated by your agent mr. Abhishek sharma, neha varma & rajat mehta. Firstly i want to clear that i am a diabetic patient from 1990.in 2011 i went under bypass surgery.in starting of december 2016 i received a call from mr. Abhishek he said he is calling on behalf of hdfc life insurance co. Ltd & told that hdfc is providing a special pension plan...

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Address: Pune, Maharashtra, 411003

I have an transaction dine from pavana co bank on 1 feb the transaction was not processed and git amt deduction msg. Called bank and raised complaint against it comp no1495518 was given and was told that the amt will be reversed in 7 days now it's 9 days still the amt not reveresed. And i[censored] call to their call center which keeps u on hold for half an hour and says contiously that u are imp to us pls hold the line... I have called around 10 times and was on hold that is also an chargeable call... Pathetic customer service hdfc

Mar 13, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2018

HDFC Bank Customer Care's response Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID & registered contact details. Mention this Ref No. TW[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

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Rajiv saxena proclaiming hdfc relationship manager called me on 9th feb, 2018. He said that we had taken some policy in 2010 and submitted 50000. If we deposit 1 lac now then we can take out 2, 08, 000 money after 90 days. Or we can get double money by 2020.
I just want to tell you guys about this incident. I did not pay him anything or fell in the trap even for a second. All thanks to the other similar post from 2016. I urge people to write here small paragraphs explaining such attempts so save people in future.

Lastly, don't ever fall for fake calls claiming unbelievably huge returns in short span. Had it been true then they would have done it for themselves without informing you. Rest.. Dyor

Mar 13, 2018

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2018

HDFC Life Customer Care's response Hi, kindly do not act on any such informations received on the name of HDFC Life. No such calls are made from HDFC Life or IRDAI. Further, you may share the contact no. to us at [protected]@hdfclife.com to have the investigation done on the no.

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K

karan_khair

from Delhi, Delhi

Feb 9, 2018

share your number regarding your issues

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J

jayesh@65

from Mumbai, Maharashtra

Feb 14, 2018

I paid a premium of Rs 13282/- on 11th Jan 2018 via online, so request send me receipt of same on my mail id ie [protected]@gmail.com

Jayesh Kulkarni
[protected]

Reply

HDFC Life Customer Care's response, Feb 14, 2018

Hi, kindly write your request to us at [email protected] from the registered to share the receipt with you. Alternatively, the receipt can also be downloaded via online mode from the My Account portal.

M

manojkunduuuu

from Noida, Uttar Pradesh

Mar 5, 2018

Dear Sir,

I wish to complain about the fake call received by me from the so called Termination department of HDFC Life Insurance.
The person told me that I had taken a policy in the year 2010 and paid a premium of Rs.50000/- towards the same, I was also
given the policy number[protected] policy name HDFC classic assure plus) and told that since the policy has a lock in period of
3 years and I have paid the premium for only 2 year, my policy had gone to their department for termination. If I pay the premium for
2 more years that is Rs. 100000/- my policy would be regularized and I will be getting an amount of Rs. 240000/- within 90 days.
Then he was given Rajiv Saxena Hdfc life relation manager Mob No[protected].. He once again explained the procedure to me and
also said same thing.When I say I forget about this policy send me details through mail, I will pay online through net banking.
He told hdfc customer service call me, after 1 hour call come from mobile no[protected]. she tried to convince me I should provide
Cheque to her representative, I do not agree.So she said your insurance terminated. we canot send details to you through mail because
your mail is not registered.

Please look into the matter & investigated at your end . This is very serious matter.Some body will loose huge amount
due to this type of fake call

Call details is as below, mobile number showed HDFC Life Ins in my Truecaller

First call mobile no[protected] True caller showing >Riddma Sharma Hdfc R Deptt Manish Chouan (dated 2/3/18 & 5/3/18)
2nd call mobile no[protected] True caller showing > Rajeev Saxena, Mumbai Mahalaxmi, Delhi India (today)
3rd call mobile no[protected] True caller showing > Karan Sharma Hdfc Life (today)

Reply

HDFC Life Customer Care's response, Mar 6, 2018

Hi, the no.'s shared by you from which the calls are being received would be investigated and accordingly you shall be responded by us.

HDFC Life Customer Care's response, Mar 9, 2018

Hi, please note that post conducting the investigation and verification of the above mentioned contact no.'s by us, we have reached out to this conclusion that the mentioned contact no.'s are not associated and neither are registered with HDFC Life. Further, you are requested to be cautious and on guard against such unwanted calls. Also, do not act on any such informations received in the name of HDFC Life, or IRDAI. Please refer the IRDAI Notice on Spurious Calls by following the mentioned link: hdfclife.com/irda-public-notice-on-spurious-calls.

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Address: Chandrapur, Maharashtra, 713212I got a call f

I got a call from hdfc bank on 3rd of feb 2018 regarding increase of credit limit, points related to hdfc credit card and also for hdfc egro accidental insurance policy. The representative called, told me i need not have to panic because everything she is providing is free of charge and no amount will be deducted from my credit card.

In case of hdfc egro accidental policy rs 11, 743 was deducted from credit card and rs 1, 899 as one assit mfee. The representative told me that this policy is free for 1 year and after one year i may or may not continue. Seeing the deducted amount i immediately send a mail on 5th of feb 2018 to cancel the policy and to refund the money.

After checking my credit statement i came to know that rs 11, 743 was returned to my credit card account but rs 1899 was still pending.

Some smat fee for rs 117.43 was also added to my credit statement.

I have been a loyal customer for hdfc bank for more than 15 years. Seeing these transactions i doubt to remain a customer of hdfc bank.

I am not willing to pay or bear any charges for this misleading commitments by your hdfc customer care representative.

So, kindly write off these charges from my credit card account or do the necessary at your earliest

HDFC Bank customer support has been notified about the posted complaint.

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P

Pallavi Wasule

from Arambol, Goa

Feb 9, 2018

I have not applied for any mandate. Still got massag for Rs 100000. Frequency Monthly.

Account No: [protected]
msg received:
Dear Customer,
Mandate reference no...with Value Rs 100000 issued to HDFCLTD and frequenct MNTH is received today for processiong. In case of query please contact your branch.

Please resolve the same asap.

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Address: Salem, Tamil Nadu, 636010

I was transaction in my account to another third party unfortunately to send money. I have send money from 08.02.2018 6.00pm on next transact in my net banking... Immediately i am going to my near by branch raise complaint... But that branch offical not response proper way... Please do immediate action my complaint... Amount rs 25900.

Mar 15, 2018

Complaint marked as Resolved

Verified Support

Feb 09, 2018

HDFC Bank Customer Care's response Dear Customer,

Please write to [protected]@hdfcbank.com and confirm the complete address of the branch that you visited and the issue regarding the mentioned transaction.

-Manoj
HDFC Bank Customer Assistance

Verified Support

Feb 12, 2018

HDFC Bank Customer Care's response Dear Customer,

We find your fund transfer through NEFT is successful. Request you confirm us the reason for the recall of funds in order to assist you further.

-Manoj
HDFC Bank Customer Assistance

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I had requested for personal loan from hdfc last month 21st. Application received sms i received. But after that there was no information or update on the same till today.

I again went to the bank and submitted the docs and requested for a personal loan. Now i am not able to get the loan because of some reason which the bank people said. They said reason is last month i submitted the request and it got rejected. Now they told me to wait till this month 22nd.

They say quick processing... But this has taken so much time now... Im giving my documents each and every time. Finally some or the other reason and keeping it pending.

Mar 13, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Loan Application No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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My loan account is 53948725
this morning I received below sms :
Your ECS request dated 08-FEB-18 towards MOHAMMED ASIF for Rs. 1**01 from your Citi account XXXXXX5443 was dishonored. Reason : ECS MANDATE NOT RECEIVED
I submitted all documents to HDFC representative. I Dropped mail to [protected]@hdfc.cm. I DON’T WISH TO PAY EXTRA CHARGES

HDFC Bank customer support has been notified about the posted complaint.

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Address: Chennai, Tamil Nadu

Hi there
I am getting a continuous call from an agent named swetha. Regarding hdfc providing personal loan against insurance policy with bharti axa.
Is it true.
She is reachable with [protected].
Is this true
The caller is asking to take a loan of 25 lakh for which insurance will be paid 15 years each year 1 lakh. The interest for 25 lakh is 6%. The maturity am out will be 28 lakhs.in which 25 lakhs will be paid initially and 3 lakhs will be paid at the end of 15 years. The interest of 6% will be paid for 3 years only.
They are asking pay rs 100000 init all which after 20 days 2500000 will be provided as a loan.
Is this is true. Advice on this please. If this is fraudulent kindly take necessary action

Mar 12, 2018

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2018

HDFC Life Customer Care's response Hi, kindly do not act on any such informations provided to you on the name of HDFC Bank or HDFC Life. Further, HDFC Life being the sole insurance company does not sell or endorse any other companies policy against loan. For mode details, you may write to HDFC Bank at [protected]@hdfcbank.com to report the issue.

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karan_khair

from Delhi, Delhi

Feb 9, 2018

share your contact number regarding your issues

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Address: Bhiwani, Haryana, 127021

Dear sir,
My bank a/c is in hdfc bank bhiwani, i link my aadhar with my bank a/c th net banking, i confirm my bank the aadhar number link with my account but at the aadhar site my account not link with aadhar, at aadhar site my another account which is in icici bank and not active account is linked with my aadhar. Now i want to my hdfc bank account linked
With my aadhar. So i take my benefit of my gas subsidy under dbtl scheme. Please help me. My active bank and aadhar as given as follows:-

Name renuka devi
Bank name:hdfc bank-479, meham chowk, bhiwani-127021
Bank account no. [protected]
Ifsc code: hdfc0000479
Aadhar no.[protected]
Lpg consumer unique id:[protected]
Lpg consumer no:51859

Mar 12, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2018

HDFC Bank Customer Care's response Dear Customer,

We wish to inform you that there is a change made on NPCI mapper due to Airtel Payment Bank issue. The NPCI has stopped accepting Addition and modification request in the NPCI from the banks, till the request is received along with mandate changes. The Bank is in the process of making the necessary changes as required by the NPCI and the same would complete by the end of March. We request the patience in the interim.

-Bejoy
HDFC Bank Customer Assistance

Feb 09, 2018

Updated by Mudgil52 Dear sir,
My bank a/c is in hdfc bank bhiwani, i link my aadhar with my bank a/c th net banking, i confirm my bank the aadhar number link with my account but at the aadhar site my account not link with aadhar, at aadhar site my another account which is in icici bank and not active account is linked with my aadhar. Now i want to my hdfc bank account linked
With my aadhar. So i take my benefit of my gas subsidy under dbtl scheme. Please help me. My active bank and aadhar as given as follows:-

Name renuka devi
Bank name:hdfc bank-479, meham chowk, bhiwani-127021
Bank account no. [protected]
Ifsc code: hdfc0000479
Aadhar no.[protected]
Lpg consumer unique id:[protected]
Lpg consumer no:51859

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Address: 606601

Website: COMPLIANT

I pay the amount in my credit card account in 6/1/2018 rs 17000 on h d f c bank in tiruvannamalai branch and revise the interest amount and penalty for me sir take my request and clear that outstanding amount in my credit so u will help for me i am customer of h d f c bank till 9 years here after i cannot use cash in credit card balance outstanding amount adjust

Mar 22, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Feb 08, 2018

Updated by Samsudin Samsudin adjustment for penalty interest for me and add my amount rs 17000 in credit card

Verified Support

Feb 09, 2018

HDFC Bank Customer Care's response Dear Samsudin,

We observe that we have responded to your e-mail on February 08, 2018. We request you to review the same and reply to our e-mail for any clarification. The reference number for the interaction is[protected].

-Manoj
HDFC Bank Customer Assistance

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R

Rahul8801

from Alampur, Telangana

Feb 9, 2018

My loan agreement no : 54651762. I got an sms on sat evening at 5:30 that my loan got disbursed but I still have not got my money credited.

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Address: Khordha, Odisha, 751012

I have blocked my food card which was with number [protected] issued on 03-aug-2016 and blocked on 05-jul-2017 as it was lost but my balance which was present before block is still present in the blocked card. I do not intend to go for a new food card can the balance amount present then in the blocked food card transferred into my other bank account[protected].

Mar 13, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2018

HDFC Bank Customer Care's response Dear Customer,

You may visit below link and contact our phone banking center in order to submit your request for cash-out on prepaid card Phone banking link: https://goo.gl/DGSfS6

-Bejoy
HDFC Bank Customer Assistance

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P

Plabit Medhi

from Guwahati, Assam

Feb 9, 2018

I got a call from HDFC Bank asking me to apply for a credit card.I applied and on 02/02/2018 I received a card.But when i called their customer executive for pin change they told me that the card was sent by mistake and to destroy the same.This is a harassment .

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 1025

hdfc fastag not received

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non refund of money by bank

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axis bank atm complaint transaction declined but amount deducted from my account

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fraud transaction

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credit card cash back

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late fee and finance charges

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refund of money, transaction failed

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a sum of rs 72 on & nov 2018 debited but entry not reversed

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harassing the customer

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mis selling of insurance policy

amount not refunded

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rajiv saxena renewing policy scam

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unauthorised transaction by hdfc bank

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neft transaction

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personal loan application

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ecs mandate not submitted !

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hdfc bharti axa life insurance

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aadhar linking with my bank account

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adjustment for interest amount and penalty interest

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food card

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