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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
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HDFC Bank reviews & complaints page 1031

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S
shankar2708
from Chennai, Tamil Nadu
Feb 1, 2018
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Address: Chennai, Tamil Nadu, 600040

Three transactions I made for which the IRCTC refunded the amount, since it's failure one. But I didn't get any refund yet. I contacted payzapp customer care. They told, I have to raise a request to Merchant site. ie. Credit Card team. But as of now, no response.
HDFC Bank customer support has been notified about the posted complaint.
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    Siyanselvan
    from Madurai, Tamil Nadu
    Feb 1, 2018
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    Address: 624202

    Dear One Assist Team You says,

    Request number 2769387 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.
    But still now not clear in my problem. Some amount credited but balanced amount not credit .

    What about my request application status???

    My mobile no: [protected]
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      pawan ranganathan
      Feb 1, 2018
      Resolved
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      Resolved

      Address: 560048

      I have reward points in my hdfc credit card ending 7227. But i am not able to redeem it. When ever i am trying to redeem points it is showing no items are available, even though i have 4500+ points. Even after calling Hdfc customer care people many times they could not able to help me regarding this. No one is helping me regarding this. Please resolve this as soon as possible.

      regards,
      Pawan
      [protected]@gmail.com
      Ph:[protected]
      Mar 9, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Feb 03, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We regret to assist you further in the absence of the credit card details. We request you to share the following credit card details for us to look into the matter to enable us to check and assist you further. 1. Name as mentioned in the card account, 2. Contact number as updated in the card account 3. Registered e-mail address. 4. First and last four digits of your card number. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you.

      -Manoj
      HDFC Bank Customer Assistance
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        H
        Heron
        from Darbhanga, Bihar
        Feb 1, 2018
        Resolved
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        Resolved

        Address: Kolkata, West Bengal, 700001
        Website: [email protected]

        Avinash Kumar
        Payzapp toll-free no
        [protected] (Toll free for BSNL/MTNL) (Mon-Fri, 8 to 8 pm, Sat & Sun, 8 to 4 pm)

        [protected](Toll free for BSNL/MTNL) (For Credit Card related queries) (24X7)

        0 (Toll free for BSNL/MTNL) (For Mutual Fund or Investment Services) (Mon-Sun, 9:30 to 9:30 pm,

        [protected] (Toll free for BSNL/MTNL) (Mon-Fri, 8 to 8 pm, Sat & Sun, 8 to 4 pm)

        [protected](Toll free for BSNL/MTNL) (For Credit Card related queries) (24X7)

        [protected] (Toll free for BSNL/MTNL) (For Mutual Fund or Investment Services) (Mon-Sun, 9:30 to 9:30 pm,
        Feb 1, 2018
        Complaint marked as Resolved 
        Avinash Kumar Payzapp 08294168315 (Toll free for BSNL/MTNL) (Mon-Fri, 8 to 8 pm, Sat & Sun, 8 to 4 pm) 07321879443(Toll free for BSNL/MTNL) (For Credit Card related queries) (24X7) 07321879443 (Toll free for BSNL/MTNL) (For Mutual Fund or Investment Services) (Mon-Sun, 9:30 to 9:30 pm, 07633880921 (Toll free for BSNL/MTNL) (Mon-Fri, 8 to 8 pm, Sat & Sun, 8 to 4 pm) 08294168315(Toll free for BSNL/MTNL) (For Credit Card related queries) (24X7) 08294168315 (Toll free for BSNL/MTNL) (For Mutual Fund or Investment Services) (Mon-Sun, 9:30 to 9:30 pm,
        HDFC Bank customer support has been notified about the posted complaint.
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          Vallabhan
          from Bengaluru, Karnataka
          Feb 1, 2018
          Resolved
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          Resolved

          Address: Chennai, Tamil Nadu, 600061

          I have applied for Fastag, submitted all the required documents. I received SMS stating that the account has been created with details of Customer ID and Wallet ID.

          I tried calling the customer care number but it is turned off and as well tried both mobile number. For the first number, nobody attended and for the second, it is turned off.

          I even mailed my details and queries to the mentioned Email ID but still no reply.

          I need to know when will I get the Fastag and kindly improve the customer care service as incase of emergency, it will be difficult to contact.
          Mar 15, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 05, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We note that the tag was dispatched vide DTDC courier vide AWB: Z40526828 on February 01, 2018 and delivered to your address on February 03, 2018.

          -Manoj
          HDFC Bank Customer Assistance
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            D
            dilip ridh
            from Mumbai, Maharashtra
            Feb 1, 2018
            Resolved
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            Resolved

            Address: Mumbai City, Maharashtra, 400706
            Website: my refund are credit to closed account . how i will get refund

            I have account with hdfc bank, due to some reason bank closed my account when reach to branch . 3 to 5 time I email to hdfc [protected]@hdfcbank.com they reply in seven working get refund but . account was closed how I get . even bank staff also agar estimate aye ga toa mile jaye gay paise . but account he band hai toa kaise milay gay paise muje by third party doing neft on my closed account and amount also 2000 rs they given refund 1000 rs . showing below . my customer id of hdfc bank is 62184060. in photo upload transaction done in delhi 23 November .


            Dear Customer, NEFT Transaction with reference number N[protected] for INR 1, 000.00 has been credited to the beneficiary account on[protected] at 09:04:10. Regards, HDFC Bank.
            Mar 16, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 03, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            Please forward the earlier sent e-mail to [protected]@hdfcbank.com for us to check and assist you further.

            -Manoj
            HDFC Bank Customer Assistance
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              S
              Sruthilaya91
              from Namagiripettai, Tamil Nadu
              Feb 1, 2018
              Resolved
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              Resolved

              I have taken a Policy at HDFC life and I was given an offer that the Premium amount paid yearly will be converted monthly via Credit card which is Interest Free but I have been paying interest for the whole year . When I rasied a complaint with HDFC life, they point the Bank when I contacted the bank they point the HDFC life. Nobody is ready to take responsible. Its a waste to have a policy with HDFC they are not Genuine. Not Trust worthy.
              Mar 6, 2018
              Complaint marked as Resolved 
              HDFC Life customer support has been notified about the posted complaint.
              Verified Support
              Feb 03, 2018
              HDFC Life Customer Care's response
              Hi, you may write your issues to us on the escalation Id If incase you are not satisfied with our earlier response. It will be checked and accordingly, you shall be responded by us.
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                Saurabh4485
                from Pune, Maharashtra
                Feb 1, 2018
                Resolved
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                Resolved

                Address: Satara, Maharashtra, 411007

                Hi,

                I got a weird call from HDFC Finance company Sr manager[protected].
                They were offering interest free loan min 3 Lacs to 20 lacs rupess based on civil check but they will purchase one Life insurance policy with bharti AXA company. Suppose, if i agree to take 3 Lacs loan, I need to give 30K/year rupees as EMI and Aadhaar, pan card xerox.They also confirmed HDFC have a tie up with Bharti AXA life insurance company. They are not morgaging anything. They will only morgage this policy.
                So, I have to pay 30K/year as installment till 10 years, After that our relation with hdfc closed but policy will continue till 15 years. After 15 years they will get maturity amount and profit from that policy. From buyer point of view we don't harm as we will receive full 3 Lacs rupees in few days, but it seems it is big fraud or a new scam of india.

                I wanted to know from HDFC -

                1) Are they offering such interest free loans ?
                2) Are they having tie ups with Bharti AXA Life insurance company for giving such loans against policy ?
                Mar 6, 2018
                Complaint marked as Resolved 
                HDFC Life customer support has been notified about the posted complaint.
                Verified Support
                Feb 03, 2018
                HDFC Life Customer Care's response
                Hi, please note that HDFC does not have any such tie up with Bharti Axa Life Insurance. Further, do raise this issue with Bharti Axa and HDFC Bank for further investigation.
                Dear sir
                My policy number 17333837 not yet renewal

                My account has enough money
                HDFC Life Customer Care's response, Feb 7, 2018
                Hi, it will be checked and you shall be responded by us on it.
                HDFC Life Customer Care's response, Feb 7, 2018
                Hi Tanweer, please note that the Bill pay facility was received by us for Activation in our records on 01.02.2018. Hence, the premium amount shall get auto deducted from next premium due date. For the previous month, kindly make the payment by any other alternate mode. You may make the payment via online mode by visiting our website www.hdfclife.com.
                share your number regarding your issues
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                  K
                  kapilkapoor84
                  from Delhi, Delhi
                  Feb 1, 2018
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 110062

                  I had paid my property tax to SDMC of Rs. 959/- but on website it was clear mentioned HDFC will charge 1.8% as service charges as i agreed to paid to them i received a sms of rs 975/- spent on my credit card but today as i checked my online statment the amount is changed to 989.63/-.'

                  same informed to the bank but were saying if you do transaction on irctc or any other govt website merchant will charge extra amount bank has no relation with this. as i told them i have all the proof will inform in RBI in and in consumer also.

                  i told them while making a payment to any govt site all charges will be included if not included then u can charge. i have all the proof of my transaction.
                  Mar 10, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 03, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have taken note of your comments expressed and you may look forward to receiving a response to your e-mail id within 3 working days. The reference number for this interaction is [protected]. We request you to bear with us in the interim.

                  -Anay
                  HDFC Bank Customer Assistance
                  Feb 08, 2018
                  Updated by kapilkapoor84
                  Bank concerned person not accepting their mistake now let me take this fraud in notice of rbi website complaint form will attach all the documents there n lets c whats come out of there

                  N now there is no sense to having banking relationship with hdfc fraud bank .
                  They created same fraud in past now again they doing this better leave this bank no more interested with them now. 😥😕😔😑🤐😲🤒😤😖😞😟😵
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                    S
                    savitri4321
                    from Delhi, Delhi
                    Feb 1, 2018
                    Resolved
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                    Address: Mumbai City, Maharashtra

                    Hdfc staff were behind me for having hdfc free credit card, as i have a salary account with them. As it was free card i obtained it, but after having the card within 3 months i have received the annual maintenance bill of rs.600/-.

                    Without any shopping, i paid rs.600, & asked them to cancel my card, called phone banking they asked me to visit nearest branch of hdfc, wherein i have visited & filled the cancellation application & also called toll free number from there branch. They were not ready to give me acknowledgement, asked me to put the form in drop box, & my card will get cancelled automatically within 8 days. After 15 days when i called hdfc, i got a reply, they haven't received the form, & i have follow the procedure again.

                    Sincere advice, please don't go for hdfc credit card. Worst in my life.
                    Mar 7, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 01, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We regret to assist you further in the absence of the credit card details. We request you to share the following credit card details for us to look into the matter to enable us to check and assist you further. 1. Name as mentioned in the card account, 2. Contact number as updated in the card account 3. Registered e-mail address. 4. First and last four digits of your card number. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                    -Bejoy
                    HDFC Bank Customer Assistance
                    Trying to recharge airtel mobile on 26th Jan'18 with transaction id[protected]. Balance deducted from HDFC bank account but recharge got failed. Not yet received the deducted amount of Rs. 179
                    HDFC Bank Customer Care's response, Feb 2, 2018
                    Verified Support
                    Dear Customer,

                    We are receipt of your request for closure of credit card. We confirm that the same has been taken up for review and you shall receive a separate response in lieu of the same. We seek your patience in the interim.

                    -Manoj
                    HDFC Bank Customer Assistance
                    Sir, I recharge my vodafone number through my HDFC net banking. But recharge not done but same time deducted rechargeable amount 458/-.
                    Pls I need refund my deducted amount.
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                      R
                      radhika777
                      from Bengaluru, Karnataka
                      Feb 1, 2018
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                      Address: Bangalore, Karnataka, 560103

                      While applying IPO I am redirected to same page again again without any error pop up. and i have enough balance to apply IPO. tried many times and issue is with many IPO application not like first time.
                      this is happening for many IPO. and same issue again and again even if i tried after 1 -2 days.

                      intend of submit it is redirecting the same page after "confirm".
                      HDFC Bank customer support has been notified about the posted complaint.
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                        @tul
                        from Mumbai, Maharashtra
                        Feb 1, 2018
                        Resolved
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                        Resolved

                        Address: 422013

                        Dear sir,
                        I wish to complain about the fake call received by me from the so called termination department of hdfc life insurance, delhi. The person told me that i had taken a policy in the year 2010 and paid a premium of rs.30000/- towards the same, i was also given the policy number and told that since the policy has a lock in period of 3 years and i have paid the premium for only 1 year, my policy had gone to their department for termination. If i pay the premium for 2 more years that is rs. 60000/- my policy would be regularised and i will be getting an amount of rs. 123000/- within 90 days. Then i was directed to one rajiv saxena (Mob no. [protected]) who was introduced as my relationship manager. He once again explained the procedure to me, i can take the policy against the last one to make last policy complete by paying rs. 60000/- and the same would be merged with my terminated policy which would then be regularised or i will be getting rs. 123000/- within 90 days.
                        Since the call was supposed to be from hdfc life i fell into the trap and allowed him to send a person to collect the relevant papers.in the mean time i received a call from a broker from noida. He too explained the entire policy details and arranged to send a representative to my house to pick up the documents. I handed over the required documents and filled up the form and also handed over the cheque for rs. 60000/-. During that time received another call from some mr. Virender gupta (+91 [protected]) he verified about the policy and confirmed about policy detail information passed by mr. Saxena.
                        I even received the new policy but later on during my several follow up after completion of 90 days mr. Saxena didn't pick the call then it come in my doubt and suppose am traped. I wish to complaint to the concerned team of hdfc who misguide and sale their product.
                        Mar 5, 2018
                        Complaint marked as Resolved 
                        HDFC Life customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 02, 2018
                        HDFC Life Customer Care's response
                        Hi, kindly inform the customer to write his issue/ concern to us at [protected]@hdfclife.com from the registered Id to have the case investigated. Alternatively, the complaint letter duly signed by the customer can also be submitted to any of the nearby HDFC Life branch.
                        Exact same thing happened with me. One Nalini Mathur called and relationship manager was Vandana Vora. Did your cheque clear? Who was it made out to? I asked the caller and she said it has to be made out to HDFC. If HDFC is recieving the money, arent they liable too?
                        HDFC Life Customer Care's response, Feb 5, 2018
                        Hi, if you have any concern related to HDFC Life policy, kindly write to us at [email protected] from the registered Id to have a look into it.
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                          M
                          manishamalge
                          from Savantvadi, Maharashtra
                          Feb 1, 2018
                          Resolved
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                          Resolved

                          Address: Pune, Maharashtra, 411057

                          Hi there,

                          I am tcs employee. I have my lost food card of hdfc bank.

                          Please block my food card as soon as possible. Once i will get new card please transfer old card amount to new one.

                          Someone is using my card.

                          I am getting messages of transaction. Or please tell me the procedure to block the card.

                          I don't have card number.

                          Email id: manisha. [protected]@tcs.com
                          Mar 4, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 01, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                          -Manoj
                          HDFC Bank Customer Assistance
                          Feb 02, 2018
                          Updated by manishamalge
                          Card Noumber
                          Sir still I didn't receive noc. Loan has been closed on March 2017, so kindly do the needful.
                          Credit card blocked due to nonpaymen how to re-active my credit card
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                            V
                            vijaychavda
                            from Delhi, Delhi
                            Feb 1, 2018
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                            Address: Rajkot, Gujarat, 360005

                            Feb 1, 2018
                            Respected sir/madam
                            Kindly inform you that i have complained policy of hdfc ergo which was provided by miss guide from hdfc ergo last 3 months, i am mentally disturbed to take these policies please help me and refund my hard money i am not capable to continue these policies i have putted already this concern i ñ front of hdfc ergo, please help me
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              Subramanian Valliappan
                              Feb 1, 2018
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka, 560097

                              I had submitted an online application for fastag. An amount of inr 300 was paid in this regard on 23-jan-2018. The amount was transacted from my hdfc savings account. On 24th jan, the signed, scanned application along with payment details was uploaded at hdfc fastag portal. To which neither a confirmation was received for successful submission of application nor the tag is received till date. Also, unable to find any help centre details to reach out.
                              Mar 4, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Jan 29, 2018
                              Updated by Subramanian Valliappan
                              The application reference number (HFR026588) under which netbanking transaction was done for INR 300 on 23-Jan-2018 and the scanned, signed soft-copy was uploaded on 24-Jan-2018. Neither a confirmation nor the tag is received.
                              Feb 01, 2018
                              Updated by Subramanian Valliappan
                              The application reference number for the above case is HFR026588
                              Verified Support
                              Feb 01, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance.

                              -Bejoy

                              HDFC Customer Assistance
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                                shiv.4usharma
                                from New Delhi, Delhi
                                Feb 1, 2018
                                Resolved
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                                Resolved

                                20 lac loan not received against hdfc life classicassure plus policy

                                Address: Mumbai City, Maharashtra, 400011
                                Website: www.hdfclife.com

                                I got call from [protected] (Jaishree yadav). This lady introduce herself from hdfc insurance/loan dept. She told me about interest free loan against hdfc life insurance policy.

                                She told me that i have to take a hdfc life insurance policy of 20 lac (Policy term -15 years & premium term -10 years) that means just i have to pay
                                2 lac rupees per year as a policy premium for 10 years and they will provide me a loan of...
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                                Parmeshwar j
                                from Solapur, Maharashtra
                                Feb 1, 2018
                                Jul 20, 2023
                                This thread was updated on Jul 20, 2023
                                Resolved
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                                Resolved

                                refund depository charges - 885rs

                                Address: Pune, Maharashtra

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                                Hello sir,

                                This is in reference to the transaction made...
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                                D
                                divyarns
                                Feb 1, 2018
                                Resolved
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                                Resolved

                                need to update my international number

                                I have an account with hdfc bank for last 3 years and it has been a terrible experience for me in trying to change or update my registered phone number.
                                As i need to change from my indian number to an international number as i am staying in europe.

                                I had to deactivate my indian number and so i have now reached a dead end where i stand helpless in making any transactions online.

                                Please advice what is to...
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                                Prabhat Kumar swift
                                from Sambalpur, Odisha
                                Jan 31, 2018
                                Resolved
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                                Resolved

                                Address: 854301
                                Website: [email protected]

                                Dear, sir/Medem
                                I am a customer of your bank my car, loan and personal loan in your bank and my emi cut in my salary ac, but today I was shouted bank deduct my all salary from today but I commit yor tele caller Jan mnth both emi my cut today this amount is my ac balance show me -13045 so I cut this my ac salary but I shouted I'm check ac blnce by missed call avl blnce show me 0(zero). Please give me right answer from your bank detpt. I am a only one earning member my family. So please refund my balance am 10000.its my humble request
                                Yours
                                Prabhat Kumar
                                Customer id[protected]
                                A/c no- [protected]
                                Mobile no- [protected]
                                Mar 4, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 01, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have taken note of your query and will respond to you on email within 5 working days vide email Interaction ID:[protected].

                                -Anay
                                HDFC Bank Customer Assistance
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                                  S
                                  sekarthi
                                  from Ernakulam, Kerala
                                  Jan 31, 2018
                                  Resolved
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                                  Resolved

                                  Address: 625002

                                  Hi Sir,
                                  I am M.DHANASEKARAN, I had a two wheeler loan with HDFC bank (Loan No:[protected] and it was fully closed on 21th OCT 2013. I had obtained NOC also from the Bank. This is for your kind attention that later two months back, I had applied a personal loan from other bank but it was rejected due to low CIBIL score (Score-406). I humbly request you to kindly look in to my concern and resolve my CIBIL problem at the earliest to get a new loan from other bank. Thanks!

                                  M.dhanasekaran
                                  Mob:[protected]
                                  dhanasekaran.[protected]@gmail.com
                                  Mar 4, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 01, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Kindly email at [protected]@hdfcbank.com and share us your Personal Loan Application number that was declined.

                                  -Bejoy
                                  HDFC Bank Customer Assistance
                                  Feb 02, 2018
                                  Updated by sekarthi
                                  Dear sir,
                                  I had not in personal loan .i have in two wheeler loan only with HDFC bank (Loan No:[protected] and it was fully closed on 21th OCT 2013. I had obtained NOC also from the Bank. This is for your kind attention that later two months back, I had applied a personal loan from other bank but it was rejected due to low CIBIL score (Score-406). I humbly request you to kindly look in to my concern and resolve my CIBIL problem at the earliest to get a new loan from other bank. Thanks!

                                  M.dhanasekaran
                                  Mob:[protected]
                                  dhanasekaran.[protected]@gmail.com

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