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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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K
kumarrajesh007
from Aurangabad, Bihar
Jan 26, 2018
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Address: Mumbai City, Maharashtra, 400059
Website: www.hdfcergo.com

Subject: to waive off the emi of my car loan
Claim under critical illness

Ref :- the reply of hdfc ergo, mumbai by email dated 15/12/2017 with regard to application dated 08/12/2017 of my father on above subject.

Loan account number :[protected]
Claim no - c[protected]
Policy no[protected]
Policy type - sarv suraksha policy

Dear sir,
The reply of hdfc ergo, mumbai by e-mail dated 15/12/2017 "we treat the claim as no claim" is not at all justified and satisfactory. The base of your reply is clearly showing that as if my stroke in the year 2014 is still continuing. The real fact is that i had mild stroke in 2014 that i. E before 3 years as also observation made by my neuro-physician at cims hospital at ahmedabad. I was recovered from the mild stroke in 2014 within one week and mentally and physically 100% alright and doing job in mnc continuously till my serious stroke (Paralysis) in jan 2017.
Hence, please do not misinterpret the diagnosis-please do not treat this stroke of 2014 as pre-existing disease knowing fully well the hdfc bank officer at ahmedabad granted me car loan.
Kindly reconsider this application again since i am still critically ill and the mnc company had already terminated me from the job since january 2017 after this serious stroke (Paralysis). Kindly give me relief from payment of emi futher.


Thanks & regards!
Kumar neelesh
Patna
Dated : 26th jan 2018
Mob : [protected] (Father)
HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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    A
    Amit Goswami G
    from Jetpur, Gujarat
    Jan 26, 2018
    Resolved
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    Resolved

    I came to know that my saving account has been debited for rs. 118.00 on 25-jan-18 towards adhoc stmt chgs incl gst 210118-mir[protected] without any information. I don’t remember going to any branch for requesting any statement. When i reach to customer care they cant provide proper solution.
    Kindly clarify why i have been debited with the above said amount.
    Mar 4, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Feb 01, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We understand that our Branch Manager Mr. Animesh Raj has contacted you and also emailed you on January 30, 2018, to address your concerns. Please feel free to speak to Mr. Animesh Raj on [protected] for any further clarification or assistance.

    -Bejoy
    HDFC Bank Customer Assistance
    I have HDFC bank account from last 14 years. From my account Rs 115 & 118 was debited without informing me. I never started any extra services in my account. I have complained about that at local branch but thay still not replying properly. So please revert this in my account and immediately stop to deduct in future
    I am using HDFC account for past six month. til that i have no issue in it. but now i had a issue is that 236 is debited from my account without my knowledge. so please help me out with these issues
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      R
      Richaroy
      from Nawada, Bihar
      Jan 26, 2018
      Resolved
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      Address: Bhagalpur, Bihar, 813001

      I richa roy have applied for two wheeler loan in hdfc bank tilkamanjhi branch bhagalpur. All the said documents were deposited and the executive and manager confirmed me about the approval of loan and i have received the approval message and the loan account no. Issued is 54409746. But after an hour they said that we can't provide u the loan above all the behaviour of the staff was very rude. I am very much disappointed by the behaviour of the staff. They said that itr for royal enfield is not mendatory but now they told that itr is required. By seeing such kind of negative attitude of the bank i am shocked. I am running a factory here and it staff has visited my factory and house both and he assured that we will get the loan. So i decided to build a relationship with it bank and opted hdfc rather than our bank i. E sbi and i regret on my decision and now by seeing the attitude of the bank i want to close all my family members account running in your bank because it is very humiliating from it side.in my case after getting approval of loan ur branch has rejected my loan of just one lac rupees.
      Mar 13, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jan 29, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We wish to update that your personal loan application XXXX746 has been has been approved and authorized representatives of our Sales Division will get in touch with you (if not already done so) to complete the post sanction documentation so that the loan can be disbursed at the earliest. All loan applications are put through a rigorous process of credit underwriting and additional conditions may be prescribed by the Bank. It is our constant endeavor to fulfill each case at the earliest, but there are instances o[censored]n-anticipated delays, this being one such case. For any further assistance and for all your Banking needs, you may please contact your Sales Manager Mr. Debajyoti Dutta on [protected].

      -Anay
      HDFC Bank Customer Assistance
      Today i recieved an email of a transaction of rs44000 approved on my reglia credit card ending 8385 . The card was temporary blocked but transcation money is approved. kindly revert the money due to this transaction as soon as possible.
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        P
        Pankaj2818
        from New Delhi, Delhi
        Jan 26, 2018
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        Address: Ghazipur, Uttar Pradesh, 233226

        Sir mera salary har manth 15 ko aati ha. Please mera bill date change date 01&02ko bill banane and due date 20&21 ko ho sir mai date 07 ko jama nahi kar sakta meri salary date 15 ko aati hai esliye mera bill date kuchh aisa kijiye ki mera bill payment 16 & 20 me mere account se kut jaye mai date 07 ko payment karane me asamarth hu isliye mera bill
        Jan 26, 2018
        Updated by Pankaj2818
        Bill date change date 07 due to date 20 ko
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          A
          aqib ali
          from Banposh, Odisha
          Jan 26, 2018
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          Address: Patna, Bihar, 800001

          I have applied hdfc credit card refence no-[protected]eb all process by hdfc team completed but when we track hdfc site it show disapproved when i call hdfc customer care he say plz visit branch where you apply when i visit branch then hdfc credit team says your office address not verify by verification team then again process by hdfc credit team again i chek hdfc credit track site it show disapproved i cant understand how hdfc verification team verify and why 2time it fail to verify office address totally hdfc team fail and not proper way to response why disapproved so plz chek and verify
          HDFC Bank customer support has been notified about the posted complaint.
          Sir,
          3 days ago i have transferred 22000 to uco bank account.the money got debited but its not get transferred to beneficiary account.and when i see the details of transaction it shows processor down.
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            R
            rajesh2018
            from Chennai, Tamil Nadu
            Jan 25, 2018
            Resolved
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            Address: Chennai, Tamil Nadu, 600005

            Hi Sir,

            I have a salary account with HDFC Bank from 2008 and the account number is [protected].
            I have taken a Life Insurance and Medical policy from LIC for 20 years tenure. The EMI is Rs. 2648 and Rs. 1510 respectively and the deduction date is 15th of every month.
            I also have the personal loan with HDFC bank of 5 Lakh for 60 months tenure and the EMI is 11313 RS and deduction date is 4th of every month.
            Unfortunately I have not maintained the balance on 15th for the month December, 2017.
            The bank has deducted several charges for LIC EMI and the balance went to -1112.75.
            Following are the total deductions on my account: Balance moved to negative = 1112.75

            ECS DR Return Charges ( 21/12/2017) = 200.25
            ECS DR Return Charges ( 02/01/2018) = 134.00
            ECS DR Return Charges ( 11/01/2018) = 12.48
            ECS DR Return Charges ( 11/01/2018) = 66.24

            Other deductions also happened which is not displayed in statement. Available balance is zero but the CUR balance is showing as the amount in negative.

            In all the above deductions, I not even received any intimation via call/email/sms from the bank before deductions. I attached the screen shot of statement and the negative balance message which I received from the bank.

            Request you to consider my complaint and help me to get my money back and also to avoid further deductions in my account.

            Thank You,
            Rajesh
            Mar 3, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 31, 2018
            HDFC Bank Customer Care's response
            Dear Customer

            We have taken up the matter with concerned team and will respond to you on your registered email id within 5 working days. The reference number for your query is[protected].

            - Bejoy
            HDFC Customer Assistance
            Today i recieved an email of a transaction of rs44000 approved on my reglia credit card ending 8385 . The card was temporary blocked but transcation money is approved. kindly revert the money due to this transaction as soon as possible.
            Hi Susan / Team,

            Reverse the said charges levied in my account immediately.

            The reported issue is not resolved and am not satisfied with HDFC service.

            There is no intimation via sms/email before Debit of my account.

            Even today I have faced problem with HDFC bank. When I deposited 11400 amount the CUR balance showed less than the amount deposited.

            When I check with HDFC bank, why the account showed less balance of deposited amount.

            Very worst service and no proper response in HDFC bank.

            Regards,
            Rajesh
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              N
              Naveena kulandaivel
              from Jalakandapuram, Tamil Nadu
              Jan 25, 2018
              Resolved
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              Resolved

              I have cancelled order on amazon and they have refunded money to bank which was debited from my debit card. I also received sms that - "ur transaction on hdfc bank debit/atm card ending 9977 for rs. 9999.00 has been credited/reversed by amazon on[protected]:09:17:03". But till now i didn't received money in my bank account.
              My bank saving account number is [protected].
              Feb 25, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jan 25, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              Please write to [protected]@hdfcbank.com with the date of transaction and Account number from which the transaction took place.

              Anay,
              HDFC Customer Service Assistance.
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                S
                Sunny Pyne
                from Mumbai, Maharashtra
                Jan 25, 2018
                Resolved
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                Address: Ii

                I hold a credit card from hdfc. For the last 3 months due to severe financial constraints i have bern unable to pay the minimum due. Regardless of my situation the rude goons from hdfc are harassing me constantly even threatening that if i dnt pick up there calls in one ringthey would harass my family.

                Please help because if this continues i would have to commit suicide.
                Feb 25, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jan 25, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card, registered mobile number and e-mail id, to enable us to do the needful. You may write to us at: [protected]@hdfcbank.com and we shall assist you.

                -Manoj
                HDFC Bank Customer Assistance
                Whatever it is but hdfc credit card system is worse they torcher their customers like hell. Even after Payment of my credit card dues ( delayed few days) they visited my home and said my dues are not clear. I got the news after I was back from office. I was stunned and told my mom what the hell.

                Dear credit card customers of hdfc bank we need to take some serious steps against hdfc harrashment unnecessarily.
                Please stop harrasing, i took a credit card from HDFC bank last year, , they sent an uneducated, dont know anything about the charges, i apply and got the card after 1 month...my amount given was 50000...i have used all, and paid again around 20000...and now tge statement has come around 85000...and some guys from hdfc bank keep on harrasing and frightening me through phone call. ...will you guys please stop doing this or you better sent me the proper charges...reply me asap, , ..what best can be done...
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                  C
                  Chikonbose
                  from Balurghat, West Bengal
                  Jan 25, 2018
                  Resolved
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                  Resolved

                  request for cancellation of card protection plan if activated

                  Address: Purba Medinipur, West Bengal

                  I have a hdfc credit card which is upgraded and ending no 8242, i had received a massege is that my relationship no 3619631 and for card protection plane rs 1899 will deduct from my credit balance. I was so misguided and i do not requir it, and wrong information was given to me, please cancel the same if activated, and i request you to back the amount if deducted and cancel my membourship.

                  My name - rajeshwar bose
                  Relationship...
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                  A
                  akashsingh1991
                  from Bengaluru, Karnataka
                  Jan 25, 2018
                  Resolved
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                  Address: Bangalore, Karnataka, 560037

                  On 4th jan 2018, my mobile, debit card were stolen.

                  A fraud transaction total worth 54000 happened through upi as per below screenshot.

                  Date narration cheque/ref. No. Value date withdrawal deposit closing balance
                  04 jan 2018 upi-[protected]-[protected]@sbin0011746. Ifsc. Npci-pay[protected]upi [protected] 04 jan 2018 14, 000.00 435.12

                  04 jan 2018 upi-[protected]-[protected]@sbin0011746. Ifsc. Npci-pay[protected]upi [protected] 04 jan 2018 40, 000.00

                  I hotlisted my debit card and called customer care and complain number is mump[protected].

                  I registered fir in marathahalli police station on 5th jan and with the fir copy i went to bellandur hdfc branch in bangalore.

                  There i met operational manager named vidisha and she told lie that the it was not bellandur branch, it is marathahalli branch.

                  I filled dispute form there and till now no response i have received.

                  On 6th jan, i went with police to sbi bank and they hold the amount 54000 in the account to whom my money get transferred.

                  On 9th jan i got phone call from named sathish and i also send fir copy and share other details with him and till now no response from him.

                  This is worst experience i faced in the bank. Sbi bank hold the amount 54k and my own hdfc bank is unwilling and making delay in support.

                  Kindly decline the transaction and refund my money back 54000.

                  Please look into this issue, so that the investigation will be quick and faster and immediate action is expected.

                  I received mail from manish aggarwal from bellandur branch bangalore that to take up the matter with law enforcement agencies.

                  Please help.

                  Custumer id: 63379112
                  Name : akash singh
                  Mobile registered with bank : [protected]
                  Feb 25, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 25, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  RE:'HBL=[protected] We have already received your email and matter is under investigation. Our team will update you within 5 working days.

                  -Manoj
                  HDFC Bank Customer Assistance
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                    A
                    Anil Hasani
                    from Noida, Uttar Pradesh
                    Jan 24, 2018
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110065

                    Hello

                    I have charged this brn charges almost every month and i am not aware what is this about? My monthly balace is also above rs. 10, 000 as per bank instruction. Please have a look on below transactions.

                    21 dec 2017 inter-brn cash chg incl gst 161217-mir[protected] mir[protected] 21 dec 2017 442.50

                    4 jan 2018 inter-brn cash chg incl gst 200118-mir[protected] mir[protected] 24 jan 2018 1, 180.00

                    Bank : hdfc
                    Account no. : [protected]
                    Customer id : 69076167
                    Register phone number : [protected]

                    Waiting for your response.


                    Best regards
                    Anil hasani.
                    Feb 25, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 25, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

                    -Bejoy
                    HDFC Bank Customer Assistance
                    Verified Support
                    Jan 25, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Your email has been received vide ref id[protected]. Our team will investigate the matter and respond to you within 5 working days.

                    Anay,
                    HDFC Customer Service Assistance.
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                      S
                      Sandeep_05
                      from Delhi, Delhi
                      Jan 24, 2018
                      Resolved
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                      Address: New Delhi, Delhi, 110046

                      Hi,
                      I want to know that why bank deduct amt from my account without any information to me it deduct 701 amt from my account and charge for some amb i want why bank deduct it is my salary account then why bank deduct it. Pls solve it as soon as possible... Due to some reason i m not able to credit it then why bank deduct amt.???

                      I am using it since more then 2 year and why bank deduct charge from my account.?

                      Now i am switch to another company and want to use the same account if bank charge me this kind then it is not possible for me to maintain it and use it of this kind of charge i cant manage at all.

                      So resolve it or give a valuable answer as soon as possible.
                      Feb 25, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 25, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      The average monthly balance requirement for your account is Rs. 10, 000.00. As this AMB was not maintained charges have been levied. The special facilities offered on the Salary Account is pursuant to the arrangement between the employer / company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank and subject to regular salary credit. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit: http://www.hdfcbank.com/common/hdfcbank_tnc.htm (For Terms & Conditions) http://www.hdfcbank.com/personal/product/productdetails/regular-savings-account/gts8mio3 (On charges applicable for the Regular Savings Account)

                      -Manoj
                      HDFC Bank Customer Assistance
                      Jan 25, 2018
                      Updated by Sandeep_05
                      Hello Sir,
                      So now can you tell me the process to convert back to salary account because i want to use this account to with my new company so can you tell me process and i what is the process to check that my account is salary account or savings account any! Because i call the hdfc number but they don't respond regards information about my account type, if i appy to change it again to salary account so within how many days it will change and how i can check that account has been change?? Because normally we don't get any notification for anything changes!
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                        E
                        erbalaji66
                        from Delhi, Delhi
                        Jan 24, 2018
                        Resolved
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                        Resolved

                        Address: 605004

                        I was in need of loan, i approached a hdfc bank loan agent named subramani (Contact no: [protected]).

                        I got rs.30000/- from me saying that he will get me a personal loan from hdfc.
                        My loan got rejected.

                        It has been nearly 8-9 months and he didn't return me my amount.

                        I am really shocked to see such a great bank having such fraud as agents cheating people and getting money from them.

                        Please help me to get me back my 30000/-.
                        Feb 25, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 25, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your complete issue, loan application no, staff detail and contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          K
                          kamalanathan vijayakumar
                          from Chennai, Tamil Nadu
                          Jan 24, 2018
                          Resolved
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                          Resolved

                          Respected Sir,

                          I am writing this complaint in great pain and depression.

                          I am being harassed by Mr.Logesh (manager), HDFC Aminjikarai branch, No 110 Ceebros Building, 1st Floor, personal loan collection department, Nelson Manickam Road, Aminjikarai, Chennai - 600030, Near HCL,

                          Sir, while i am paying my personal loan dues regularly and when i lost the job in 2008, from then on, i missed few dues but they charged more. Now working as real estate agent and After demonetisation the industry was very poor and unable to pay the due and HDFC has charged unnecessary charges on personal loan again which i was already paid. I asked for clarity, they never responded for more than a year but now they have started aggressively calling past 6 months continuously and abusing me.

                          Also they visited my home and started scaring my family on daily basis they called many times at my office place and use abusive languages to my colleague, i am very frightened right now due to this collection manager Mr.Logesh and HDFC Bank collection department, Please save me from this torture and scary life threatening situation.sometimes they are driving me to suicide and restless.

                          The manager Logesh Frequently calling Contact number to whom we spoke was mobile no.[protected] / [protected] / [protected] / land line no. [protected],

                          kindly help me from this grave situations.

                          thanking you,
                          Feb 25, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Jan 24, 2018
                          Updated by kamalanathan vijayakumar
                          Respected Sir,

                          I am writing this complaint in great pain and depression.

                          I am being harassed by Mr.Logesh (manager), HDFC Aminjikarai branch, No 110 Ceebros Building, 1st Floor, personal loan collection department, Nelson Manickam Road, Aminjikarai, Chennai - 600030, Near HCL,

                          Sir, while i am paying my personal loan dues regularly and when i lost the job in 2008, from then on, i missed few dues but they charged more. Now working as real estate agent and After demonetisation the industry was very poor and unable to pay the due and HDFC has charged unnecessary charges on personal loan again which i was already paid. I asked for clarity, they never responded for more than a year but now they have started aggressively calling past 6 months continuously and abusing me.

                          Also they visited my home and started scaring my family on daily basis they called many times at my office place and use abusive languages to my colleague, i am very frightened right now due to this collection manager Mr.Logesh and HDFC Bank collection department, Please save me from this torture and scary life threatening situation.sometimes they are driving me to suicide and restless.

                          The manager Logesh Frequently calling Contact number to whom we spoke was mobile no.[protected] / [protected] / [protected] / land line no. [protected],

                          kindly help me from this grave situations.

                          thanking you,
                          Kamalanathan
                          Jan 24, 2018
                          Updated by kamalanathan vijayakumar
                          I am writing this complaint in great pain and depression.

                          I am being harassed by Mr.Logesh (manager), HDFC Aminjikarai branch, No 110 Ceebros Building, 1st Floor, personal loan collection department, Nelson Manickam Road, Aminjikarai, Chennai - 600030, Near HCL,

                          Sir, while i am paying my personal loan dues regularly and when i lost the job in 2008, from then on, i missed few dues but they charged more. Now working as real estate agent and After demonetisation the industry was very poor and unable to pay the due and HDFC has charged unnecessary charges on personal loan again which i was already paid. I asked for clarity, they never responded for more than a year but now they have started aggressively calling past 6 months continuously and abusing me.

                          Also they visited my home and started scaring my family on daily basis they called many times at my office place and use abusive languages to my colleague, i am very frightened right now due to this collection manager Mr.Logesh and HDFC Bank collection department, Please save me from this torture and scary life threatening situation.sometimes they are driving me to suicide and restless.

                          The manager Logesh Frequently calling Contact number to whom we spoke was mobile no.[protected] / [protected] / [protected] / land line no. [protected],

                          kindly help me from this grave situations.

                          thanking you,
                          Kamalanathan
                          Jan 24, 2018
                          Updated by kamalanathan vijayakumar
                          I am writing this complaint in great pain and depression.

                          I am being harassed by Mr.Logesh (manager), HDFC Aminjikarai branch, No 110 Ceebros Building, 1st Floor, personal loan collection department, Nelson Manickam Road, Aminjikarai, Chennai - 600030, Near HCL,

                          Sir, while i am paying my personal loan dues regularly and when i lost the job in 2008, from then on, i missed few dues but they charged more. Now working as real estate agent and After demonetisation the industry was very poor and unable to pay the due and HDFC has charged unnecessary charges on personal loan again which i was already paid. I asked for clarity, they never responded for more than a year but now they have started aggressively calling past 6 months continuously and abusing me.

                          Also they visited my home and started scaring my family on daily basis they called many times at my office place and use abusive languages to my colleague, i am very frightened right now due to this collection manager Mr.Logesh and HDFC Bank collection department, Please save me from this torture and scary life threatening situation.sometimes they are driving me to suicide and restless.

                          The manager Logesh Frequently calling Contact number to whom we spoke was mobile no.[protected] / [protected] / [protected] / land line no. [protected],

                          kindly help me from this grave situations.

                          thanking you,
                          Kamalanathan
                          Verified Support
                          Jan 25, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Please mail us at [protected]@hdfcbank.com from your registered email id along with your complete issue details, contact details and loan account number for further assistance.Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                          -Manoj
                          HDFC Bank Customer Assistance
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                            sabarinath12
                            from Bengaluru, Karnataka
                            Jan 24, 2018
                            Resolved
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                            Resolved

                            Has not received any acknowledgement mail after uploaded the application for fastag with reference number hfr026810

                            Has paid rs.300 online

                            Not able to reach the toll free number [protected] provided in the website. Even their own emergency service team has not able to contact this divission

                            Please help to let me know the application status
                            Feb 24, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 24, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Kindly email at hdfc.[protected]@sahaj.co.in along with your tag and contact details and our team will assist you.

                            Anay,
                            HDFC Customer Service Assistance.
                            Jan 24, 2018
                            Updated by sabarinath12
                            Thanks for quick response. Has provided the Application Reference number HFR026810 which is the only available information with me now. Not sure about the tag you mentioned. But has sent a mail with my contact details
                            I am a HDFC Bank credit card holder.The bank has auto debited rs1450/- from my credit card number ending with 0755 without my concern.Iam not interested about this service and don't want this membership anymore.so cancel the membership and refund the debited amount 1450/-
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                              soora54
                              from Bengaluru, Karnataka
                              Jan 24, 2018
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                              Address: Lucknow, Uttar Pradesh, 226010
                              Website: www.hdfcbank.com

                              Despite making all the payment bank is charging interest charges, there is a pathetic services, I completely wasted my 9 years relationship with bank even the team and the leadership team of bank are not bothered with customer issues & request. Really pathetic.
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                                doc23
                                from Alampur, Telangana
                                Jan 24, 2018
                                Resolved
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                                Address: 501101

                                I have opened a savings account in hdfc bank vikarabad recently with an opinion that hdfc would offer better service when compared to public sector banks. I have also applied for credit card. But to my agony i have not got any reply from hdfc even after 1 month of submitting my application. The worst thing is that one of the bank personnel stopped attending my call. And when i finally called the manager thrice he told me my application got rejected. This is quite surprising. I have not got any mail regarding the same and i was not told reg. D rejection until i called them so many times. Now i am not even sure if my application was processed or is it just lying in the bank because i was not provided with application no.
                                When i opened the account i was suggested to opt for some monthly savings scheme in hdfc for which i said no. Probably this could be the reason they are least interested in processing my requests.
                                Is this the service u offer, hdfc???
                                I know you are on an expansion spree but with such attitude you ll become worse than sbi. Now i feel like closing down my account with hdfc.
                                Feb 24, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Jan 15, 2018
                                Sudip20188's response
                                Closed credit card or closed converr it to emi
                                Verified Support
                                Jan 24, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your Card Application No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                -Manoj
                                HDFC Bank Customer Assistance
                                Jan 25, 2018
                                Updated by doc23
                                I do not know my application no. I filled up the form in the bank and thought the branch staff would update me with the status.
                                Jan 25, 2018
                                Updated by doc23
                                Vicarabad branch 501101
                                I want to closed the credit card
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                                  Pradeep Aji
                                  from Bengaluru, Karnataka
                                  Jan 24, 2018
                                  Resolved
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                                  Address: Bangalore, Karnataka, 560043

                                  Hi,

                                  I have applied for hdfc fastag on 22nd of december. Finally i have my fastag delivered on january 5th. Since then, am trying to contact hdfc customer care since the online registration for first time is not working. Its asking for customer id, wallet id and all. As per the registration site, all these will be in the welcome e-mail. I have not received any welcome mail yet. No response on the customer care number [protected], i have tried countless times and seems like a fake number.

                                  Such an established bank is giving this kind of pathetic services is quite unbelievable. I have seen lots of complaints regarding this and only reply is to contact sahaj email id. This is again found useless. I wonder i made a mistake on taking this very common service from a wrong vendor!
                                  Feb 24, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Jan 24, 2018
                                  Updated by Pradeep Aji
                                  Application number :- HFR018922 (this is the one and only information i have recieved)
                                  Verified Support
                                  Jan 24, 2018
                                  HDFC Bank Customer Care's response
                                  Hi Pradeep,

                                  Kindly email at hdfc.[protected]@sahaj.co.in along with your tag and contact details and our team will assist you.

                                  -Manoj
                                  HDFC Bank Customer Assistance
                                  Account closing form submitted by me in hdfc bank Banda UP India two times but related bank had not done any action since last 9 month.
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                                    Pramod Kumar P
                                    Jan 24, 2018
                                    Resolved
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                                    Resolved

                                    Address: 560095

                                    Date 19/01/2018
                                    Product: hdfc fastag
                                    Application no: hr[protected]
                                    I order the fastag on 19/01/2018 with application hr[protected]. Still there no communication from bank side about the status of my application. And customer care number given when i call getting busy.
                                    Please provide me the status of my order.
                                    Please provide the link to check my status of my application.
                                    Feb 25, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 25, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We request you to kindly e-mail at hdfc.[protected]@sahaj.co.in or reach the Fastag Team directly at [protected] and [protected] for any further clarification / information.

                                    -Manoj
                                    HDFC Bank Customer Assistance
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                                      Billa Deepz
                                      from Coimbatore, Tamil Nadu
                                      Jan 24, 2018
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                                      Address: Chennai, Tamil Nadu, 600114

                                      My name is deepak raja still my complaint is not resolved or my money is not reversed. I am already frustrated because of the hdfc bank. Loan & credit card department people are calling me to pay their funds. Please give me a solution or else i won't pay loan amount and credit card bill hereafter. Anyone please resolve my problem amount has been dedicated last month still no reversal was made on my complaint. Hdfc bank people didn't recognise me or else they haven't looked my complaint. Please reversal my amount 12000 or else i won't pay loan amount and credit card bill hereafter.

                                      Thank you.
                                      HDFC Bank customer support has been notified about the posted complaint.
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