HDFC Bank Complaints & Reviews

I would like to complain regarding a fraudulent transaction that happened from my hdfc bank account on the 12th of january 2018, for inr 17666.16 for a booking on agoda in a budapest accommodation at about 11:00pm. The transaction number is[protected], as per my bank account. The card was with me at all times before, during and even after the transaction was complete neither have i shared the details of the card with anyone. Moreover the transaction happened outside india.

The details of the card with which this booking was made are as follows:
Card number - [protected]
Validity till - march 2022

I had got a call immediately from the bank after receiving an alert on sms to which i mentioned that the transaction was not done by me. I got my card deactivated immediately and submitted the cdf form at the bank.

I request you to please investigate about this matter with the merchant from your side as well and help me get a refund for a transaction that never happened from my end.

I purchased product using my credit card. I could not able to convert to emi. Whenever i am purchasing using card, not possible to convert to emi.
I spoke with customer care. They saying there is no offer for my card. Really its very difficult to convert to emi. If i want to convert to emi. I want to beg customer care everytime. Other credit cards are very good compare to hdfc.
Please do the needful.
I am planning to deactivate my credit card.

Dear sir,
Please mention below already cancel the health insurance and mail done.
Why not information reactive the health insurance and late fine.
Kindly refund the total pay. And cancel the health insurance. & credit card.

Kindly help & feedback debasis bhattacharya phone no-[protected].
Wrongly active pol no-[protected] already cancel date 12/08/2017.
Reference number for this correspondence is [protected]
Regards,
Debasis bhattacharya / [protected]

Hi, i have a hdfc fastag account for which i forgot the login details including wallet id. I have my rfid number but from the website looks like i cannot do anything with rfid. Tried reaching the customer care number but it rings for a while and then says busy. There is no option to email/any other number for raising this issue and their website sucks to the core.in one of the links it says quick top-up but no response after submitting details. Please help me out on this asap.

Dear hdfc,

This is regarding my credit card disput with hdfc bank.
In the year of 2016 there was total outstanding amount for my credit card, approx 50k, then i called hdfc customer care for the card settelment, and they told me, it will be 25 k, and then in the month of aprail they deducted approx 22.5k from my hdfc saving account, without informing me, they put lien on my account, then i visited hdfc branch to get clarification and asked to get clousure of my account, then they denied for closing my account.
I called customer care, that you have been told me to settle my credit card in 25k, and you without informing me, have already been deducted 22.5k from my account, please release settlement letter and i will pay remaining25k-22.5= 2.5k9 (As per commitmnet done by hfdc custoner care executive telephonic, ful final card settlement will be in 25k), so they told me that now you card can will not be settled any more (Beacuse now it is not in collection deaprtment, and they have already deducted 22.5k from my account so will not provide me settlement letter of 25k), and then again i visited hdfc branch to get closure of my account, they told me, you account is in under lien, so they can not provide me closure of my hdfc saving account (Term from salary to saving)>
So this was the case of :
1. Fraud done by hdfc.
2. False/ wrong commitment.
3 money was taken from my account without my permission.
4 hdfc denied to close my account.
5 i am not using any service of hdfc bank, because my account is under lien, still i am getting message of fine for not maintaing minimum balance in the account, and i have already given my account closure application in written to the bank.
6. Its been 2 years, they keep on call me on monthly basis, now they are asking me, total outstanding balance approx 60k.
7 every month i gets call from hdfc credit card department, i request them to close my credit card account, my saving account, but they are not agree (I tells them, i will pay only what you have done commitment me in the year of 2016), i will not pay fine that you are adding every month from last 2 years.
8 why hdfc bank is fail to provide me closure of my hdfc saving account?
9. Why, till now my account is under lien?
10. Why they done fraud commitment to me?
11. Why they deducted money from my account, without my permission, and then start telling that now your card can not be settled any more?
Its really case of mental harassment, i hope hdfc will take this case on priority list, before taking my any action, because they done false commitment, and keeps on calling me/disturbing me.

My self kiran mainekar had my salary account with hdfc bank... But 1 year before i left my job and has a new salary account with other bank... But as i checked a few months after the account has charged me -4816 without informing me or warning me. Although my registered no. Was closed but my mailid was registered with the bank... Offers and home loans add were being mailed to me.. Bt no one informed for the account balance... So i kindly request to check the following.. And kindly close my account.. I wont be paying any charges..

I have applied for hdfc fastag on jan 18th, its been 4 days already and i haven't got any mail or update from them since then. I tried, but there is no way to check the application status. I'm in need of it by this thursday, will i be able to get it by then? I heard many people are facing same issues with the delivery of fastag.
My application reference no. Is hfr025462.

Dear sir,

I am not able to pay my credit card bill because of my company his shed down with out paying 3 month salary. Now its very difficult to live only. And also i stopped using credit card from last 07 month and am not received any single bill copy or mail copy but now people start calling & forcing me to pay the very big amount of bill which am not used that much, and also almost they deducted from my account more then i used credit card, i called many time customer care people they also not helping to the canceled the card, now i sincerely requesting to you cancel my credit card and due the need full please,

Yours sincerely

Bylaraju k b
Bangalore

I have to reset my net-banking pin. There are 2 options :

1) registered number + debit card — i can't use this because i have the debit card, but i have not created it's otp (By that green otp method)

2) registered number + e-mail : now the problem is 3 digit otp comes to the registered number but the email never arrives, i dunno why is it happening.

Ps: this used to work earlier, i have had...

This is to inform you that we have been a customer since 2008 of hdfc life and have previously also lodged a complaint in respect of Policy No:12119248 in which My brother received a call regarding the profit of his Policy No: 12119248 was availed by the agent in form of commission. He was informed that if We want to receive that profit Hewill have to pay 50, 000/-(rupees fifty thousand only) for a new policy which will be further merged with the policy[protected] and after that I came to know that inspite of merging the policy a seperate policy was issued to him.he had not signed for the seperate policy and the signature's on this new Policy No: 17238060 are all fake and for this fraudery He nd i have already mailed several number of times and even visited several times to HDFC LIFE, Hazratganj, Lucknow. After several visits i was provided Bankers Verification Form and Specimen Signature Form. I took the neccessory steps and provided the bankers varification form attested by The Branch Manager, CANARA BANK, Aminabad Branch, Lucknow along with the specimen signature form signed by me on 1st July 2017 to HDFC LIFE, Hazratganj, Lucknow and the copy of the documents are duly attached.
We were given the assurity for the payment within 10 working days from 1st of July 2017 and till now no action has been taken again and after that I visited HDFC LIFE and I was informed by the manager that they have done their neccessory steps and cannot further help me in this matter. They further informed me to mail the whole case to G.M. HDFC LIFE for a positive result and so I did the same but no action was taken.
Sir it's been 3 years, I have been running after this case and even requested several times through mail and through walking in, still no action has been taken on this. I have even mailed to the escalation department of hdfc life with reference to this matter and in revert we got to know that our amount cannot be refunded because we didn’t informed them in the due mentioned time, sir as soon as we came to know about the fraud we reported to them, i just want my 50000 rs back sir plz help me to resolve this issue i am just requesting for my 50000 nd even forego the interest amount on it
Sir it is my humble request to please take the neccessory steps otherwise I have to take a legal action against HDFC LIFE.
I am even attaching all the conversation which i had with hdfc life agents. Kindly contact me on [protected]@gmail.com or [protected]@gmail.com or call us on [protected], [protected]

I am unable to liquidate fixed deposit through netbanking. Still I am getting the below message when i tried online.

We are unable to liquidate your Fixed Deposit since the source account from which your FD was originally booked is closed/blocked. Please visit your HDFC Bank Branch for liquidating the Fixed Deposit.

I contacted so many times phone banking and send emails also but still the representative ask me to try online or visit the branch.

Reference Number - HBL=[protected]

I tried so many times through online but it's failure.I am unable to visit the branch.

It should be fixed online because I booked FD through online only

customer ID : 61038024

FD account Number : [protected]

Sir it is very sorry to say that on natioanl festival days like 26 january your keeping the offices open and you are operating business to disturb the customers who have taken the insurance policy from your company and your callcentres and bpo which are operating business keep on disturbing every day and on sundays also plz stop the such business and keep your officies and call centres close atleast on national festival and important festival of india it is humble request if any excallation happened on 26 january it is your resposibility.

Sir,
1. I have taken home loan insurance policy with this hdfc ergo insurance company in 2015. Their representatives convinced me that the policy cover is there for loss of jobs. But when i have applied for claim on lossing my job because of more mental torture with the previous instituton principal, this insurance company has not paid any amount to me.

2. Next, when i have closed my policy with this company, they have taken away around rs.70, 000 from my premium amount. Their representatives have not told anything about this when i have taken this policy initially. Their representatives tactfully avoided to answer this question and made a huge loss to me.

Kindly help me to your level best to recover this amount from this company.

With regards,
Dr. B. Gnanasundarajayaraja,
[protected]@yahoo.com
[protected]

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 4464 without my concern on date:03/01/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Name :- krishnendu saha
Mobile no. Link with hdfc and oneassist :- [protected]
Credit card number ending :- 4464

Kindly help me hdfc banker, i have been operating last seven years hdfc bank credit card, and pay more than 1.5 lac interest last two years. I would like to inform you due to some my health problem i had unemployed 2 years. Although i have been regularly paid hdfc bank minimum payment, i have been requested to hdfc bank last 2 years for installment payment so that my principal amount reduce, but various request i do not get any help in spite of his harassment by his out source agency. My humble request to you please give us your precious time to brief my problem to you.

Thank you
Rajesh

.

I applied for hdfc credit card 2 months back. On 23/11/2017 i got a message saying that "dear applicant your hdfc bank credit card app ref no [protected]w2 is approved in principle subject to internal checks".
And i still didn't get that credit card.
Whenever i check for its status it says in process. How many more days will need to process that?? When will i get the credit card?

Sir,
I want to inform you that, i purchased a product from flipkart with 6 emi from credit card with the option of no emi cost inspite of that they have charged me interest and will continue for every month.

Kindly let me know whome to contact or request for claiming back the interest amount which it is charging against no emi interest. Is this belongs to flipkart mistake or hdfc credit card department. Kindly let me know to proceed further.

Eagerly waiting for your reply.

Thanking you

Regards,
Irfan ali.

My accident happen 28/9/2017 then i went in hdfc bank for debit & credit card personal accidental cover but they refuge me to give me any form and tell that your card not suitable for this, while my card is used frequently before accident and i intimate to bank about accident with in 90 days. My debit card is titanium debit card but bank told me that this service is available on only platinum debit card.
Customer id[protected]
A/c no-[protected]
Ifs code - hdfc000250

Hi my name is trishul ambhure
I am resident of pune maharashatra.

I had hdfc credit card which i used for several months in 2014.. One monthly suddenly i received bill and had double the changers when i called to customer care they said it was interest. I told them it is not correct and ask them to make correction of bill they didnt do it. For several months they were just adding the interest. So till date they are just adding interest to the basic amount of 1500.

Finally last year i did settlement with back and paid 7000 one time amount.

Till date they have not given me the clearance letter.

No one is replying to my emails. My account is settled, still i can see that my cibil score is going down because of hdfc back

Let me know if you need additional information. Hi samith,

When you are going to send me the lettre.

Its now many months and till date you have not send lettre.

As discussed i have man=de a payment.

Also i have send email to grievance and support however i have not got any reply from the, m too.

Let me know

Trishul ambhure

From: trishul ambhure
Sent: monday, october 16, 2017 9:29 am
To: grievance. [protected]@hdfcbank.com
Subject: fwd: fw: credit card payment

Hi
Good morning

I am not sure if i am sending this email to correct id or not. I just wanted to know about my payment status confirmation letter. As discussed you were suppose to send my settlement letter. However i have not yet received any update. I have made payment last month still my cibil score going down because of hdfc credit card due which i have already paid.

Please call me at [protected]
Trishul ambhure
— forwarded message —
From: samitas. [protected]@hdfcbank.com
Date: 29 sep 2017 12:56
Subject: fw: credit card payment
To: trishul. [protected]@live.com
Cc:

Dear sir

Please make imps on the card account & confirm the same on priority,

Regards,
Samita
— forwarded by samita shrikant panchal/debt management/kapurbawdi-thane/hbl on 09/29/2017 12:55 pm —

From: trishul ambhure
To: "samitas. [protected]@hdfcbank.com"
Date: 09/29/2017 12:50 pm
Subject: re: fw: credit card payment

Once i will make a payment i will send the screenshot of it.. To you

On 29 sep 2017 12:48, trishul ambhure wrote:

Thank you for confirmantion.. For sure by evening i will make payment..

Thank you
Trishul

On 29 sep 2017 12:13, samitas. [protected]@hdfcbank.com wrote:
Dear sir,

As discussed, settlement approval received for rs 7000/- in 1 shot,

Request you to make cash payment for the letter to valid,

On realization of the same settlement letter will be courier at your mailing address,

Regards,
Samita
— forwarded by samita shrikant panchal/debt management/kapurbawdi-thane/hbl on 09/29/2017 12:11 pm —

From: trishul ambhure
To: "samitas. [protected]@hdfcbank.com"
Date: 09/29/2017 12:09 pm
Subject: re: credit card payment

Please confirm that you have received my email.. Also if i pay you will close my account.

Thank you
Triahul

On 27 sep 2017 16:55, trishul ambhure wrote:
Hi

Please send me the on this id regarding my credit card settelment.
Card no [protected]

Trishul

Dear sir,

I am using a credit card of hdfc bank.in this month statement they added a transaction of 6418 rs. This amount deducted without my permission. I already communicated to hdfc customer care. I have told to hdfc insurance people cancellation of policy. Kindly resolve the issue.
Account no [protected]

Regards
Prasanna g dhanakshirur