HDFC Bank Complaints & Reviews

Address: Kamrup Metropolitan, Assam, 781003

Website: www.hdfc.com

Mr. Panchal buragohain,
Hdfc hfl,
Guwahati

Apropos the file no.[protected] and the subsequent withdrawal of application due to a extreme delay on the part of hdfc hfl and extremely poor customer services, we notice that you have only refunded inr 5, 538.00 of the deposited processing fees of inr 10, 000.

We demand a refund of inr 4, 462 failing which we would be taking this case to the banking ombudsman, as a first legal step. All other legal actions remain open.

We demand a complete written explanation to your arbitrary deduction of inr 4, 462 as a reply to this email, with a breakup, at the earliest.

Hdfc hfl is solely at fault here for failing to process the loan. There is no reason whatsoever for you to deduct any part of the processing fees, while the loan has not be availed and the application withdrawn.

Please treat email sent to you as a service of notice.

As a point of record, i would like to stress the extremely poor customer services provided by hdfc hfl, guwahati. While i requested you to provide me with the branch manager's email, for further feedback, you refused to do so.

Rahul

Feb 16, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2018

HDFC Bank Customer Care's response Dear Rahul,

Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans

Verified Support

Jan 12, 2018

HDFC Bank Customer Care's response Dear Customer,

As we understand that the Home loan was sourced by HDFC Ltd; your query/complaint pertaining to the housing loan is being forwarded to HDFC Ltd for redressal. You are henceforth requested to be in touch with HDFC LTD. At e-mail ID - [protected]@hdfc.com for resolution of your query/complaint. Alternatively, please Click here (Link - https://www.hdfc.com/write-to-us/complaints?submode=HDB_WEBSITE ) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

-Manoj
HDFC Bank Customer Assistance

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S

Sridhar Sr Sr.

from Bagalkot, Karnataka

Jan 10, 2018

Dear sir/madam
My clearing cheques return by your bank
I so worried about retn charges.pls just u see my seal and siignature amount in figures.not amount in words .
I hope u kindly do the needfull .

Thankingyou

Date.[protected]
Arsikere-573103
My branch code 2386.

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Address: 560032

Website: www.hdfcbank.com/htdocs/common/fastag/pay-toll-online.html

I have purchased the hdfc fast tag through hdfc fast tag online portal, ref: : hfr023185 on[protected] and uploaded the final documents as required. But the customer care no. Is not getting through and there is no information on what next after uploading the final document. Really i made a mistake through with hdfc. At least icici fast tag has the customer care who is responding to inquiries. The only reason i went to buy with hdfc i had an account with them. Not sure if i wasted my money. Please, no one use the hdfc fast tag service if there no proper response from them. I will repost if my issue is resolved.

Feb 23, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2018

HDFC Bank Customer Care's response Dear Customer,

Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance.

-Bejoy
HDFC Bank Customer Assistance

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Address: 641003

Website: HDFC Fast Tag

I have applied the fast tag and still have not received any for the same.

My customer id :[protected]

I am trying to reach to call customer service – "[protected]" for last 3 days but no one is answering and ends up with busy.

Feel bad as i should have opted for icici as they are having good support.

Also raised service request in the portal but no action for 2 days.

Feb 14, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jan 02, 2018

Amarnathkrishnaswamy's response From Amarnath Krishnaswamy
Relationship Manager - Halagouda Patil
HDFC Bank Branch - Kasturba Road, Bangalore

Verified Support

Jan 12, 2018

HDFC Bank Customer Care's response Dear Customer,

We request you to kindly write an Email to [protected]@hdfcbank.com along with your Fastag application details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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A

Amarnathkrishnaswamy

from Bengaluru, Karnataka

Jan 10, 2018

Debit cards he been repeatedly issued with the wrong name despite the Relationship Manager making specific requests. There is no response from the bank on when this would be rectified despite repeated calls from me and the Relationship Manager

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H

himanshu1995kohli

from Noida, Uttar Pradesh

Jan 10, 2018

I have apply credit card on 18 dec. after applying within 2 days i recived verification call and E referance ID no.[protected]. after that till date No status is showing on thier website. Even customer care is also not responding.Can somebody from bank side they can contact me ASAP.

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K

Kaushik Rana

from Ahmedabad, Gujarat

Jan 10, 2018

My name is kaushik Rana at ANAND Gujarat
Dear sir
Please help me to cancel my one assist member ship and given my money credit to my account
My card no last four digit is 2088
My number is [protected]

Reply

OneAssist Consumer Solutions Customer Care's response, Jan 11, 2018

Dear Kaushik,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [email protected]

Should you require any further assistance, please reach us at 1800-123-3330.

Regards,

Brijesh

Team OneAssist.

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Address: 600005

Dear hdfc bank team,

Hi i'm gunasekar purushothaman my policy no.17613690 starting from 2015 already 3 years premium paid till now (Total amt paid rs.32500) but my policy lapsed information from hdfc standard life department. Why lapsed??? My policy offering from hdfc perungudi branch and i already medical treatment done & policy form sign with ecs clearing but not automatic debited my account so every year policy due i asked to hdfc life pls. Debited through ecs, but no response from hdfc dept. Last two weeks back calling from hdfc (Mobile no.[protected]) for please checkup medical another treatment, why??? I already medical treatment done and policy sanctioned. Why another treatment checkup??. Please understand my situations, my credit card no. [protected] credit card loan (Emi option) and every month paid within due date so please request cancel my policy and refund amount for rs.32500/- so i have paid credit card payment after refund amount received done. But credit card collection dept. Daily call and credit cad payment status for paid or not? But i asked already informed the above problem. Please note my problem and resolve the issues. But no records your side.

So i totally health mentally upset.

Please my problem resolve and this regards.

Regards by
Totally mind upset p gunasekar.

Feb 19, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jan 09, 2018

Updated by artsguna Dear HDFC Bank Team,

Hi i'm Gunasekar Purushothaman my policy no.17613690 starting from 2015 already 3 years premium paid till now (total amt paid Rs.32500) but my policy lapsed information from HDFC Standard life department. why lapsed??? my policy offering from HDFC Perungudi Branch and i already medical treatment done & policy form sign with ECS clearing but not automatic debited my account so every year policy due i asked to HDFC Life pls. debited through ECS, but no response from HDFC dept. last two weeks back calling from hdfc (mobile no.[protected]) for please checkup medical another treatment, why??? i already medical treatment done and policy sanctioned. why another treatment checkup??. please understand my situations, my credit card no. [protected] credit card Loan (EMI option) and every month paid within due date so please request cancel my policy and refund amount for Rs.32500/- so i have paid credit card payment after refund amount received done. But credit card collection dept. daily call and credit cad payment status for paid or not? but i asked already informed the above problem. please note my problem and resolve the issues. but no records your side.

so i totally health mentally upset.

please my problem resolve and this regards.

Regards By
Totally mind upset P Gunasekar.

Verified Support

Jan 10, 2018

HDFC Bank Customer Care's response Dear Customer,

As your query pertains to HDFC Life, please email your query to [protected]@hdfclife.com for the best assistance.

Anay,
HDFC Customer Service Assistance.

Jan 11, 2018

Updated by artsguna Sir

Thanks for your reply, mail forwarded to [protected]@hdfclife.com, but already due date for my credit card payment (with Interest & Finance charges). HDFC Life policy paid through my credit card for Rs.32500/- (3 years complete..) but policy lapsed, so please refund or adjust my credit card payment.

waiting for your valuable reply...

Regards
P Gunasekar

Jan 16, 2018

Updated by artsguna Sir

now till date, no reply from your side, please situation my problem.

Thanks for your reply, mail forwarded to [protected]@hdfclife.com, but already due date for my credit card payment (with Interest & Finance charges). HDFC Life policy paid through my credit card for Rs.32500/- (3 years complete..) but policy lapsed, so please refund or adjust my credit card payment.

waiting for your valuable reply...

Regards
P Gunasekar

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B

Balaji Srinivasan Iyengar

from Pune, Maharashtra

Jan 10, 2018

Today around 10 am I got a incoming call from the number [protected].

He introduced to be HDFC staff enquring on the details quoting history of transaction made from my debit card as well online payments.

1) Is that directed by you?

2) Why such calls? How my transaction is leaked?

SI Balaji
[protected]

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M

Maheta Jagdishchandra

from Mumbai, Maharashtra

Jan 10, 2018

Hello dear sir,
last week i applied hdfc credit card bus i not satisfied for his status i want to answer for my credit card disapproval information plz help me

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Dear sir please tell the status of my fastag. I tried to call on your toll free number i. E. [protected] but its not working. The call gets automatically disconnected. Please help and tell the current status of my application. I applied for fastag on 07.1.18

Reference number hfr022640

When my walled id shall be created and when will i get my fastag.

Jan 9, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 12, 2018

HDFC Bank Customer Care's response Dear Customer,

Kindly email at hdfc.[protected]@sahaj.co.in or reach the Fastag Team on[protected] for any assistance/clarification with regard to your Fastag application.

-Anay
HDFC Bank Customer Assistance

Jan 12, 2018

Updated by karan0990 How to reach your team.. neither you reply to the email which was sent on the above mentioned email nor your TOLL FREE NUMBER is working.. please look into this issue and tell the status.

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Address: 781005

I have been refused to deposit an ammount of rupees of 35000/- by the hdfc bhangarh, abc, gs road branch. While inquiring the matter the officer including the manager of hdfc bhangarh, abc, gs road branch said the bank cannot take more then 25000/- from a non branched account. I have asked the mannager to show if they have any circular of this type of rule, he faild - then i asked him to give me in writing that he cannot accept beoynd 25000/-, that also he refused with hostile. It is giving me a tremendous set back as i have issued a cq and i am not in a possition to go to my home branch to deposit the money. If the cq bounced not only my prestige but i may also go to jail.
In such situation i want to aske a question why hdfc is making such rule which can be a big trouble to the coustomer may at medical need. If not please take it as complain against the hostile branch manager of abc, bhangagarh, gs road guwahati, assam

Feb 12, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2018

HDFC Bank Customer Care's response Dear Customer,

We have investigated in the matter and found that third-party (non-account) holder had visited the branch for cash deposit transaction. HDFC Bank offers the customer, convenience of anywhere banking in any of our branches along with the extensive ATM network.However to deter indiscriminate deposits and to offer the service in a controlled manner, third-party cash transactions are permitted at a nominal charge. Levy of this service charge, as with all other service charges levied by the Bank, is at the sole discretion of the Bank. Third Party cash transactions (deposits and withdrawals), at any branch through teller counters, would be accepted in Savings accounts up-to a limit of Rs. 25, 000 per transaction per day. This service would be offered at a nominal charge of Rs.150 per transaction, plus applicable taxes irrespective of the amount deposited/withdrawn.

-Manoj
HDFC Bank Customer Assistance

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S

Sasi Reka

Jan 9, 2018

I got my Fastag after a month but to recharge its asking me for a wallet id which I was not communicated.

RF ID - [protected]

Please let me know the process to get the wallet Id

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P

Pintu gour

from Karauli, Rajasthan

Jan 9, 2018

Please do not like the product please give me back my money

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Address: 500036

Website: www.olacabs.com

A fraud transaction has been done without my notice through my hdfc credit card ending with 4395. The following are the details:
27.06.2017 - 10, 000.00
27.06.2017 - 6, 000.00
06.07.2017 - 300.00
Due to this transaction, my credit card limit is crossed and i am facing huge interests, processing, finance charges, etc., from the successive months til date.

Kindly resolve the issue at the earliest.

With regards

P. Jayalakshmi
+91 [protected]

Feb 10, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2018

HDFC Bank Customer Care's response Dear Customer,

we note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card, registered mobile number and e-mail id, to enable us to do the needful. You may write to us at: [protected]@hdfcbank.com and we shall assist you.

-Bejoy
HDFC Bank Customer Assistance

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Address: 636004

Website: [email protected]

My reference is [protected] and
Credit card no is [protected].
With reference to my request i have
Received duplicate copy credit card
Statement for[protected] for submission to income tax department. Which is very poor and
No printing properly. It is blank. Last
Two months iam contacting and
Sent request but net result is very
Poor. Hence i request you kindly
Send to my email address immediately.
Withkindregards
Kumarasamy

Feb 15, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2018

HDFC Bank Customer Care's response Dear Customer,

we wish to inform that we have sent the duplicate statements from 2015 to 2016 through courier the Awb number C991Z4344445 to your mailing address. We wish to inform that it would be difficult to send it as an e-mail attachment owing to the size of the document. For further clarification You may write to us at: [protected]@hdfcbank.com and we shall assist you.

-Bejoy
HDFC Bank Customer Assistance

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K

kumaran65

from Hosur, Tamil Nadu

Jan 10, 2018

Dear sir,
I wish to state that your statement is very poor printing, if you need it I will return the same.Hence
please send[protected] statement again in good quality so as able to submit to income tax departments immediately.
With kind regards
V.kumarasamy
Salem
10/1/18

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Address: 560049

Website: www.hdfcbank.com/htdocs/common/fastag/pay-toll-online.html

It's been 10 days and not yet received anything yet im trying to contact the customer care and there is no response from the customer care number. I have already made the payment and i dunno what's gonna happen. My reference number is hfr021564 and dunno whom to contact it would be better if i just get the refund i would take from a better provider who's customer care is better.

Feb 21, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2018

HDFC Bank Customer Care's response Dear Customer,

Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance.

Anay,
HDFC Customer Service Assistance.

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Address: New Delhi, Delhi

Hdfc bank card division,
Po box no. 8654,
Thiruvanmiyur p. O.
Chennai – 600041

Credit card no..[[protected]]
Name:.. Dharmendra singh

We would like to inform you that i am utilizing your bank’s credit card for last 8 months however last 6-7 months, we are receiving credit card statement on 14th to 15th of every month. I had received my statement 14/09/2017, 14/10/2017 and 14/11/2017. I noticed that you have finance charged rs741.27 on month of september, rs 750 (Late fee) +708 (Finance charged) on month of october and rs 120 (Finance charged) on month of november. I called to customer care before 3 months and i told him that i am new credit card user i did not know very well how to use credit card so please waive late fee and financial charges. Customer care person told me that i have done from side your request and he did not give me complaint number.

I kindly request you to waive the late fee and financial charges as well all tax as a good will gesture to a loyal customer of yours.

Incase you are not making waiver of the above charges, then i will surrender the credit card which please note

Please do the needful.

Thanking you,

Yours faithfully,

Dharmendra singh
H_17a, single stoery
Vijay nagar delhi
Pin-110009
Mob. [[protected]]
Email. Dharmendra. [protected]@gmail.com

Feb 10, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2018

HDFC Bank Customer Care's response Dear Customer,

We wish to clarify that, as you are aware payment of at least the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. Being fully sensitized, we have reversed the bank charges of Rs.1561.11 billed to your October and November 2017 statement and this credit will reflect in your January 2018 statement. Further, effective July 01, 2017 Service Tax, KKC & SBC of 15% is replaced by Goods&Service Tax (GST) at 18%. GST for Fee & Charges / Interest transactions Billed on the statement will not be reversed and the same remains payable by you.

-Manoj
HDFC Bank Customer Assistance

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Address: Salem, Tamil Nadu, 636141

Hdfc credit card section do many things oppose to us. Previously i struggled to cancel hdfc - ergo policy.
But now a new way to debit our amount is smartpay...
Who activated this?. What a foolish way to make me a fool.?
Please shut down all these unusual activities of stealing the amount from all your valuable customers.
Also i want the amount of ₹100 to refund which was debited from your side of smartpay..???

+1 photos

Feb 22, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jan 15, 2018

Updated by raghuatr But till now there is no response from HDFC credit bank section.
I am clearly saying them to don't disturb us like these unwanted activities.
Please deactivate the SmartPay system of debiting amount without my knowledge and permission.
Let we live patient, help us

Verified Support

Jan 16, 2018

HDFC Bank Customer Care's response Dear Customer,

We note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card, registered mobile number, and e-mail id, to enable us to do the needful. You may write to us at [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. and we shall assist you.

-Manoj
HDFC Bank Customer Assistance

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Address: 600126

I have taken gold loan from hdfc bank at selaiur branch. Bank was refused to provide the gold when i was ready to pay the gold. At the time they are telling that noc not came so we cant provide the gold. Then they sold gold after 2 month.

Note: the loan amount paid with interest and returned to my account. I have a transaction ref no for both cr/ dr for gold

Gold worth is 2l+

Please assist me...

Feb 12, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Bejoy
HDFC Bank Customer Assistance

Jan 18, 2018

Updated by Rajapriyan Karikalan Not yet get any response from hdfc

Jan 24, 2018

Updated by Rajapriyan Karikalan No Response yet

Feb 12, 2018

Updated by Rajapriyan Karikalan Not yet solved

Apr 20, 2018

Updated by Rajapriyan Karikalan not use complaint in this portal

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M

manish7797

from Udaipur, Rajasthan

Jan 9, 2018

HEGIC-CRDT SHLD & FL CVR- please check and update my balance amount 900 in refunded in call me my no [protected] please refund my balance

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Address: Alwar, Rajasthan, 301019

I have paid an amount of rs. 2270 and rs 4760 as a premium of lic policy no[protected]and[protected]through cheque on 13/12/2017. After 25 days, rs 2270 and 4760 has auto debited through hdfc smartpay from my credit card ending 6368 on 07/01/2018. I have lodged a complaint on hdfc customer care bearing complaint no-[protected] on 07/01/2018. But till today, my money has not been refunded to my account.
Therefore, i request you kindly do the needful so that i get my amount back.
With regards
Mr. Pardeep kumar rustagi
Bhiwadi, rajasthan (301019)

Feb 24, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2018

HDFC Bank Customer Care's response Dear Customer,

We note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card, registered mobile number, and e-mail id, to enable us to do the needful. You may write to us at [protected]@hdfcbank.com and we shall assist you.

-Manoj
HDFC Bank Customer Assistance

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Address: Amritsar, Punjab, 143205

Website: Hdfcbank.com

The above said employee misbehaved me when i visited hdfc bank g. T. Road beas (Amritsar) for getting a bank statement on 6th dec2018. He said that he has punched a request for the same but did not given me any request number. But he said me to visit again on next day at11am. The hdfc bank beas is 29kilometers from my residence ghoman (Gurdaspur). When i visited. Ank on 7th december2018. Mr. Narinder singh employee said me that senior manager mr. Vivek is out of station. And said me to come at 3.00pm. But at 3pm they could not give me the bank statement. When i asked for delay mr narinder saini written a. Customer care number on my cheque book and misbehaved with me and said that do his complaint where ever i can do the complaint. Till date they have not issued me the said statement. I have surrendered my hdfclife policy & now i will. Close my saving bank account permanently. My account was opened on 7/1/11 & a hdfclife proposal form was filled by hdfc beas branch manager in his own hand writing. But i do not know the insurance advisor (An other person)

Feb 13, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2018

HDFC Bank Customer Care's response Dear Customer,

I understand the inconvenience. Please share your Account No., Branch Details with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

Anay,
HDFC Customer Service Assistance.

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Hi,
I had once applied for a personal loan with hdfc bank and however i was told that there no offer for my account currently so will have to wait. Since then hdfc people have been trying to apply for personal loan from their end continuesly which has reduced my cibil score by almost 50 points. They aren't even contacting me regarding the same and have been applying on my behalf. This has adversely affected my credit score which may lead me to a very low score where i wouldn't get any kind of loan. I have requested a cibil enquiry on the hdfc bank for the same. I don't think that would help much as the hdfc bank people are holding my documents with them which would be a proof for them. I always had a bad experience from hdfc bank.

HDFC Bank customer support has been notified about the posted complaint.

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E

enravichandra

from Bengaluru, Karnataka

Jan 9, 2018

Dear team,
please contact me, my no [protected] Ravichandra.N my i am need to pay credit card payment .my old phone no [protected] this not working.
thank you
Ravichandra.N
[protected]

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G

Gowtham RamRaj

Jan 9, 2018

Hi,

Rs 177 got debited from my HDFC account in narration its mentioned as 3rd party cash transaction charges. I didnt get any alert in SMS/email regarding debited amount.
I didnt find any transaction as per HDFC chargeable norms. suggest any option to revert the debited amount.
Can anyone explain this ?

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R

rama2009

from Chennai, Tamil Nadu

Jan 9, 2018

I have a car loan customer guarantor hdfc collection staff Mr. Muthupandian form sivakasi cell No: [protected] is wrong word and illegal murder threat in me so take action on the issue for muthupandian

if you do no take action me to the Human Rights Council

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Hi,

I did not get any call to activate this one assist membership, but one assist m fee of rs. 1899 is automatically debited from my hdfc credit card ending with 2833 on 26/12/2017.

I don't want to activate this plan and why this is forcefully activated..

Don't activate this kind of subscription in future without any knowledge/consent.

In view of the above, i request the hdfc team to refund the amount of one assist m fee of rs 1899.

One assist id: 1579296 plan: enhanced wa privilege single plan

Hdfc account with the following details:

Registered email: [protected]@gmial.com

Registered mobile no: xxxxxx3819

Alternate no; xxxxxx6720

Regards,
Manogna

Feb 23, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2018

HDFC Bank Customer Care's response Dear Customer,

Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

Anay,
HDFC Customer Service Assistance.

Jan 09, 2018

Updated by Manogna Koduru Hi I got a email from a guy addressing himself Rahul Tripathi([protected]@india.com) stating he is from the One Assist and he needs my contact number for further assistance. Later he called me and took all my card details and done transaction of Rs 2499 one time and 1400 an other and when I am asking him the reason for the debit he stated that he is checking if cards are working as he is not able to refund the amount and the money debited will be refunded by midnight and cancellation of membership will be done but I didn't receive any email or SMS stating that cancellation is done and any status on my refund.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jan 9, 2018

Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2751674 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)

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Address: 560036

Hi, i have submitted my aadhar card details more that 5 times but its keep asking me to update whenever i am login to netbanking. So please have a look and stop displaying this notification where as other banks are not even showing me popups once i have updated. I have recently updated my aadhar card details and attached is the reference of screen shot.

+1 photos

Feb 10, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2018

HDFC Bank Customer Care's response Dear Customer,

Please confirm the mode through which you have updated your Aadhar number, along with the details and date o[censored]pdating it.

-Manoj
HDFC Bank Customer Assistance

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Address: 500028

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 3389 without my concern on date: 22/12/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 1575354
Name :- suhasini v
Mobile no. :- [protected]
Credit card number ending :- 3389

Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jan 9, 2018

"Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2751653 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)
"

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Website: [email protected]

I have car loan customer in hdfc a/c no. 27710082 & 32973638 & ucic: 89378674, today i have go to close my car loan account, there is only (2emis) & (6emis) pending, i have repaying the amount through my salary account (Sbi) every month without delay. When i approach my hdfc branch they have charging 3.54% of pre-payment charges to me, why you are charging like that, there is no i am defaulter, you have already charged interest on me for last 46 & 32 months, give me explanation without delay.
- a. Ashok kumar, ph.[protected], mahabubnagar city. Telangana state

HDFC Bank customer support has been notified about the posted complaint.

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Address: Bangalore Urban, Karnataka, 560064

My fast tag[protected] is not yet activated or not working. I have charged rs.1000/- prior to going for interstate travel. At all the toll it was showing blocked or black listed. It was insane on part of the company or agency putting customer with lot of inconvenience.
Several time i called their toll free number for several days no body answering this is despite waiting long time on phone.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Jan 8, 2018

Verified Support

Dear Customer,

Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance.

-Bejoy
HDFC Bank Customer Assistance

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