HDFC Bank Complaints & Reviews

I have applied hdfc fastag through online and made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr016958. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 4 years now (Saving acc, loans, hdfc life) and this is the worst moment with them.

The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

I had applied for the fastag from hdfc online on december 4, 2017.

I am also unable to reach their sales number:[protected], as they are always busy.

Their customer care number[protected] as well as emergency call number[protected] both are not working.

My account has already been deducted with the fees and other charges.

It is hard to believe that such a reputed bank having such a lousy service. Their numbers don't work. And they are also not worried about customer care at all and doesnt provide means to communicate.

My application reference no. Is hfr014911

Hello,

I bough a phone from flipkart using 0% emi and had to cancel the order as they could not deliver the product on time. The bill of my credit card got generated before they processed the refund, and bank changed interest. Now both hdfc and flipkart are denying refunding the interest they charged.
Hdfc is saying that they have given emi amount to flipkart, but flipkart has given me in writing that they did not receive the emi part, which clearly shows that hdfc is lying and they are not in mood to refund the amount.

I am tamilarasi, i applied personal on online my application number 53165730. I submitted my documents on 05/12/2017, at ramanathapuram hdfc bank, they rejected because of cheque bounce, but my cibilscore is 761, it says no bounce records, please immediate steps and provide me the loan, hereafter any such compliants may not be rise i am a government high school teacher, i am in of money very urgently, if the company provide the same me and my family would be very grateful
Thanks

My hdfc salary account no. [protected] has been charged twice stating 3rd party cash transaction
Transaction details:
3rd party cash txn inc gst 121217-mir[protected] on dec 18th &
3rd party cash txn inc gst 211117-mir[protected] on nov 27th without my knowledge.

Please look into it and please refund my deducted amount

Contact details
Gowtham
[protected]

Sir I m ANKIT Gupta my cell no [protected] sir mera account close nahi kiya gaya Abhi tak jabki meine closer form 6 baar de diya bhar kar bank me mera ac close kar do per Abhi tak nahi kiya mera ac close har months sms aata hai maintenance charge ka plz is ac ko close kar do plz aapki mahan daya hogi hdfc00001903 [protected] hai thanku

Hi team,

I have done the recharge of rs. 5300/- on 16th november, 2017 using payzapp application mvisa for my tatasky dth recharge.

The payment is already released from payzapp side but not received on tatasky side yet and my subscription got deactivated for a while because of this.

I tried to reach out to both the parties (Payzapp and tatasky) several times but yet not received the satisfactory resolution from any. We have the successful transaction id and rrn # from payzapp with which we tried to solve the issue but yet not succeed. Both are blaming on one another and i am as a customer got stuck in between with my money already spent and not getting any services so far.

Tatasky nodal team had already submitted the written note that the payment has not been reflected on their side and is with payzapp only.

Payzapp team is asking for more 45 days to just get my re-payment of rs. 5300 to my payzapp account.

Below are the transaction details for your reference:

Date: 16/11/2017

Tatasky id: [protected]

Transaction id: 19847400

Amount: rs. 5300/-

Payzapp card #: [protected]

Rmn:[protected]

Rrn #:[protected]

Approval id: 462307

Can you both please get me the correct resolution at earliest or i will have the only option to go to customer forum and get my case filed.

I received statement from hdfc bank that rs-1399/- deducted from my credit card to one assist plan on 16/12/17. Without my permission. I also got a mail and a post from one assist team. I don't even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they are not cancelling the servicing.

Please deactivate and refund my money asap.
Date of incident : 16/12/2017
Hdfc credit card no. Xx2160
Account no: [protected]
Phone:[[protected]]

I am a new account holder and have only deposited my savings once. I received a message saying 6018 inr has been deducted in the name of ‘inter branch transaction charges’ which is charged at 3 rupees per 50, 000.

I’m not bothered by this fee structure but by the fact that at the time of depositing my savings i was not informed of any such fees. As a customer, who engages your bank’s services, it is your legal duty to inform me of the charges involved before performing a service.

I would like to know what hdfc bank has to say about this and help me understand why i should continue depositing my savings from abroad to their bank and not another after this experience.

I have been trying to register my number on payzapp account.
I have tried it for more then 3 times but it throw-ed an error for which i mailed the customer support team. It's been more then 7 days they haven't really able to figure out that the problem is. I mailed them clearly mentioning that, "same number on same device, tried for more then 3 times". My friend send me 3k on this number using payzapp. I am trying to install it so that i can get my wallet money. His transaction was successful. Money got debited from his account. But i didn't received any money nor he got any refund back. Its really pathetic and frustrating that bank experts are behaving like typical dumb bpo people. They are not even calling me. I have mentioned that if you have trouble understanding the issue kindly call. But instead of calling they sent auto generated mails. Seriously, your service sucks.

Hai today i received an sms as below i need to know without my confirmation hos u can proceed this i need to stop processing this before i take legal action.

Pfb sms and my cus id 51396217 mob [protected] need call back

Dear customer mandate reference no: hdfc[protected] issued to sharekhan limited with value rs. 10000.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

My wife was transferring a sum of inr 1, 00, 000 to my savings bank account and by mistake she ended up transferring it to one of my old inactive credit card. I have been paying my bills every month for the credit card i hold for hdfc bank now they say the excess payment would be adjusted to my outstanding balance and they will not reverse the transaction. The customer care is pathetic and they hang up the phone every now and then. I am in dire need of money and need the transaction to be reversed in full as i pay my credit card bills every month (Minimum due). I am not in a position to pay off my credit card balance now, and the incorrect transfer need to be reversed in full. Please help. My name is indranil mukherjee and my contact number is [protected]

I made online payment for nielit ccc registration fee Rs 591.47 through hdfc debit card.my transaction was failed with error'Reasons', sorry!we are unable to process your transaction...what to do now??
Rs 591.47 hasbeen deducted from my account and simultaneously my registration fee is not done..please refund me that much of amount.help me

Hi i am praveen from coimbatore, i lost my hdfc credit card along with my wallet on nov 19, 2017 and it's been a month i had given my address details along with signature mismatch form actually sent them twice but still they say signature mismatch, even though i had submitted my signature mismatch form with present id proof with the same signature.

This is worst experience i ever had with a bank in my entire life.

And i don't hold a hdfc account, they don't do proper investigation simply pushing the application.

Please raise an serious action on this, it's not only to me but am seeing this issue faced by lot of other people as well.

I have been holding hdfc bank credit card superia,,, number -[protected] valid from 12/14 to 12/17, in the name of krishan kumar sood, resident of, 120 siddharth enclave, new delhi 110014., as my billing address.
I have always been getting my credit card statements and have been paying in time. (No default, whatsoever.).in november 2017 i have made a payment of rs. 105702/- on 20.11.2017 (As per my billing cycle), as demanded,. But i have not received the itemised statement,
I would make payments, as demanded again,. For december 2017, as per my billing cycle (Which normally falls due on 26th date of the month.
Ihereby request to send me the itemised statement, as usual,,,,,,.
Thanks, ([protected].). Krishan kumar sood.

Amount 29.50 is getting deducted with the description nwd dec chg (Atm withdrawal charges) even though my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from atm other than hdfc. This was my first atm transaction in this month. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.

My name is peterson pius, i hold an nre and an nro account in hdfc.
My hdfc account has been frozen for more than a month; hdfc bank claims that they want the kyc information renewed before they can unfreeze my account.
Despite submitting the required documents 5 times now, through different mechanisms,
Emailing to - [protected]@hdfcbank.com and
Hdfc website - netbanking request confirm kyc details download form scan upload.
My account is still frozen.
I spoke to the call center thrice (After waiting almost an hour on the line every time) first and the second time, they told me there is an existing rule from rbi that accounts should frozen until kyc documents are renewed, but last time i checked there has been no such rule. I informed them that i have submitted the documents anyways, the third time they told me they have not received the documents and opened a complaint case number 06427096 and ([protected]@hdfcbank.com) ref no-tw[protected] for me. However, there has been no help from them yet.

I have an ecs attached to my hdfc bank account and i have lapsed two due dates of my loan due to irresponsible service from hdfc bank. This bank has made lives of nris really difficult. I would like to get this issue resolved as soon as possible and a compensation for the loss i incurred due to them.

Hi team i am using your card from last 2 years vide your card ending number 3686 international diners club card. From last 2 months i am not able to pay amount on time due to some financial crisis but you guys messed up my life. It's only delay of 7 days one of your agent sending my warning messages. I am also attaching up here snapshot. When i called this number [protected] one of a lady picked up the call and start using abusive language and harassing me that we have full rights that whatever we can do with you and saying to one of his member picked up this guys. I was in office otherwise i will teach that lady a lesson because i also know how to handle these vulgar peoples

My concern i am a regular user of credit card is this your service when i already requested?

I have not been asking for settlement or any waive of in my account but you guys messed up my life in only two months,

I am requesting you to deeply look into this matter and take necessary action against this otherwise i will go with senior authorities in the case of mentally harassing and using abusing languages.

My details are :- anupam tiwari
Email id :- [protected]@gmail.com

Mobile no :- [protected]

My credit card :- diners international card ending no 3686

I am also going to post in social media and on twitter

I applied for hdfc credit card. All necessary documents submitted. Residential and office verfication were done. I got confirmation call, otp verification, email verification were done. While tracking it is showing in process. Mine application :[protected]s2. Kindly let me know how many days it will take for approval. What is next process. I applied on dec 2. Hdfc people responce is good.
Looking forward awaiting for your response.br...

I have made a transaction using hdfc credit card to avail an offer in flipkart which lasts today. The bank however failed to process the transaction successfully due to which i am not able to avail the offer, in addition to that customer care people are not even bothered to respond to any of my calls continously since 3 hrs. When i have no complaints customer care people calls repeatedly and disturbs me but when i am in real trouble and need their immediate assistance, they failed even to respond my call. This is how hdfc bank works. Simply playing a blame game with customers