HDFC Bank Complaints & Reviews

I had applied for a hdfc fastag on 23/11/2017 and just didn't care about it anymore coz the customer care number was not working and so on.

All of a sudden i got a courier with this tag. I called the care number and someone did answer my call this time and found how to login and recharge my card and tried using it today in a etc lane and to my embarrassment my car was stopped as my fastag was blocked. Really!!! Omg!

My card wallet has an opening balance of 100.00 and the card is blocked even before i could use it.

Again tried calling[protected] and[protected] but no one takes the call. I think "it's hdfc fastag's who cares for a customer" number. Thanks again team hdfc.

My fastag sequence number is 13058.

Can you really provide a customer care number that is answered or can you share a mail id to reach the unreachable hdfc fastag team.

Br
Sivakumaraswamy

Hi team,

Applied credit card through hdfc, collected all the docuements requested.
Payslips, aadhar, pan, company id proof..
Your credit card application reference no. [protected]si
Got calls from various agents informing that my card is approved an will be dispatched in a week and requested to subscribe card security plan and etc.

When i opened my email id here is the suprise message "we wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank."

What are you guys are doing? Should i trust you? If so why did you share my details to agents for rest services? Please explain yourself and look after it...

This is against transactions made on swap machine on 14 dec 2017 at mahabaleshwar of rs 25k, 4k and 10k I.e total rs 39000/- to club jiva (account in HDFC Bank Mumbai) from my canara bank debit card for rs 29000/ (25000+4000)and union bank credit card rs 10000/-, as some concepts were not clear I had to cancel the agreement with them, and they agreed for the same and made the transactions VIOD SALE within 10 minutes, but till date I have not received my money back to my accounts. As the A/C is on Holiday kart pvt ltd with ac no- [protected] at juhu branch, pls resolve it at ur earliest..Rajesh Telgaonkar

I have applied for a Fastag Application Number : HFR013735 on the below site ...https://www.hdfcbank.com/htdocs/common/fastag/pay-toll-online.html//

An amount of Rs 300 was paid for the same . After that am not able to track my application .The toll free no. does not work neither email id or physical address.It seems like a fake site. i have given my vehicle RC book copy and all relevant ID proofs . Now because of this am not able to apply for FASTAG through other banks.
It seems HDFC is not at all trusted organisation

​Dear sir,
with due respect i would like to state that my father (satyavan Bhardwaj) had purchased a life insurance from your esteemed organization on 19309961 the policy no is as mentioned.

the policy premium was of 30000 and we made the policy premium payement on due date 18 may on 22nd may my father expirienced sevear pain in heart and on diagnosis at rml hospital it was diagonised as a major heart attack but after operation and stud fixing he got recoverd and was released from hospital.in 30 th of may he again felt the same problems and that time angioplasty was done, and released from hospital well on 13th june a routine checup was done and all was found satisfactory, all reports i am attaching below, and earlier also

i have submitted the same.

on 14th june around 6pm again he felt chest pain and while driving him to esi hospital but before we reach there he got expired. on 15th the final rituals were performed and cremation was done.

after that we applied for the death claim o[censored]r policy, and after few days one investigation officer from ur organisation visited us and investigated with our neighbours and found that my father met with and accident and he wants to see the reports.but that was a minor accident and his leg got fractured so didnot thought to keep the pepers .

but he asked us the same papers again and again.then after searching a lot i found few papers of handa hospital bone specialist which i submitted to him.

then he asked us the hospital papers and we submitted the same, then he told us that i want to tell u something frankly that if you want i can help u out with your settlement as u have messed with a private policy (aapne private agency se panga liya hai), , , , , , , , , , , , , , ,

i[censored] can give me 10, 000 rupees so i will help u with your policy settlement that to within 20 date, as our company closing date is 20th. you can pay me when you will receive the money, but i straightforward declined him, he even gave his contact no to me.

his name is mahesh and his contact no is [protected]

after somedays i received a msg that kindly submit your documents near ur hdfc life office.so again i sent the documents.

but few days back on 08OCT i received a msg stating that 30131.16 rs has been transfered in my mother's account. i am unable to understand how and why it happend when i have submitted all medical reports, i was expecting the total sum assured 2, 10, 000. with other policies

Why people again purchase hdfc life policy, sir please help me,
My contact number is [protected], Mail I'd [protected]@gmail.com

Dear hdfc team

I am very disappointed to your customers executive,
She doesn't know how to talk to the customer, 2 time my 59rs cut in my account because of you.
Your people called me talk to misbehave,
The exutive number [protected].
I hope you're understand my problem.

I'm working and can't go your bank and as executive and manager are using misbehaves.
I will complaint in delhi police.

Regards
Rahul
Loan numbers 52622269

I have purchased some clothes from a store kanan enterprises, sundergarh on 25th november 2017 at 3:51 pm. My account has been debited but not credited on receiver end. I had registered a complain. Refno is 1450561. I got a message that, the query on review & i will get an updated message within 15 days. But still not received any information.

Please help.

Hi i have already rajistered a complain on 14th of december. I didnt get any respond till now. I am discouraged by today incident.
Today when i went hdfc home branch which is in (A12, the shopping mall dlf kutub enclave phase 1. Gurgoun. Haryana 122002). I ent there because the customer care representative told me to visit directly your branch for waving off the negative balance. Its been more than 20 days that i m not getting the solution from hdfc side. Finally when i visited the branch directly i went in the morning somebody from bank told me to meet "ashish" the branch manager. The moment i told him about the problem i am facing to wave off my negative balance he bluntly denied without even checking and asked me to leave that they cannot help me onto that. I am really disappointed by the beviour of hdfc bank dlf phase 1 branch. They even dont know how to behave with a customer.

Its a request to you please help me out and sort out this situation.

Account no - [protected]
Mobile no - [protected]
Customer id[protected]

Hi,

On 18 DEC, rs 177 had deducted from my HDFC account number [protected]. When I checked the deduction why its happening than this detail is showing there — HDFC bank — 3RD PARTY CASH TXN INC GST 121217-MIR[protected]. I don't know about this deduction? Why this deduction happen without my knowledge how would they do?

Thanks,
Rajeswari vendra.

I have got new mobile number [protected] from past 3 months. I am getting call from hdfc bank and they are enquiring about mr. Falgun panchal. Even after informing them that the number has been changed they are harrasing to give number of mr. Falgun. Even after informing them i don't know they keep on calling and are saying we can't do anything. They are asking me ti change details online and everyone knows it's not possible as i don't have any details about falugun

177.00 has been deducted from my salaried account on 16 Dec 2017.
Why it happens?

Date of incident: 16 Dec 2017
Transaction name is : 3rd party cash txn inc gst

Can you please return my amount.

How it happens without my permission/involvement?

Can you please tell the reason?

Suggestion you that don't debit amount from any customer without intimation.

Thanks,
Edanna.

I have applied hdfc fastag through online and made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr016958. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 4 years now (Saving acc, loans, hdfc life) and this is the worst moment with them.

The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

I had applied for the fastag from hdfc online on december 4, 2017.

I am also unable to reach their sales number:[protected], as they are always busy.

Their customer care number[protected] as well as emergency call number[protected] both are not working.

My account has already been deducted with the fees and other charges.

It is hard to believe that such a reputed bank having such a lousy service. Their numbers don't work. And they are also not worried about customer care at all and doesnt provide means to communicate.

My application reference no. Is hfr014911

Hello,

I bough a phone from flipkart using 0% emi and had to cancel the order as they could not deliver the product on time. The bill of my credit card got generated before they processed the refund, and bank changed interest. Now both hdfc and flipkart are denying refunding the interest they charged.
Hdfc is saying that they have given emi amount to flipkart, but flipkart has given me in writing that they did not receive the emi part, which clearly shows that hdfc is lying and they are not in mood to refund the amount.

I am tamilarasi, i applied personal on online my application number 53165730. I submitted my documents on 05/12/2017, at ramanathapuram hdfc bank, they rejected because of cheque bounce, but my cibilscore is 761, it says no bounce records, please immediate steps and provide me the loan, hereafter any such compliants may not be rise i am a government high school teacher, i am in of money very urgently, if the company provide the same me and my family would be very grateful
Thanks

My hdfc salary account no. [protected] has been charged twice stating 3rd party cash transaction
Transaction details:
3rd party cash txn inc gst 121217-mir[protected] on dec 18th &
3rd party cash txn inc gst 211117-mir[protected] on nov 27th without my knowledge.

Please look into it and please refund my deducted amount

Contact details
Gowtham
[protected]

Sir I m ANKIT Gupta my cell no [protected] sir mera account close nahi kiya gaya Abhi tak jabki meine closer form 6 baar de diya bhar kar bank me mera ac close kar do per Abhi tak nahi kiya mera ac close har months sms aata hai maintenance charge ka plz is ac ko close kar do plz aapki mahan daya hogi hdfc00001903 [protected] hai thanku

Hi team,

I have done the recharge of rs. 5300/- on 16th november, 2017 using payzapp application mvisa for my tatasky dth recharge.

The payment is already released from payzapp side but not received on tatasky side yet and my subscription got deactivated for a while because of this.

I tried to reach out to both the parties (Payzapp and tatasky) several times but yet not received the satisfactory resolution from any. We have the successful transaction id and rrn # from payzapp with which we tried to solve the issue but yet not succeed. Both are blaming on one another and i am as a customer got stuck in between with my money already spent and not getting any services so far.

Tatasky nodal team had already submitted the written note that the payment has not been reflected on their side and is with payzapp only.

Payzapp team is asking for more 45 days to just get my re-payment of rs. 5300 to my payzapp account.

Below are the transaction details for your reference:

Date: 16/11/2017

Tatasky id: [protected]

Transaction id: 19847400

Amount: rs. 5300/-

Payzapp card #: [protected]

Rmn:[protected]

Rrn #:[protected]

Approval id: 462307

Can you both please get me the correct resolution at earliest or i will have the only option to go to customer forum and get my case filed.

I received statement from hdfc bank that rs-1399/- deducted from my credit card to one assist plan on 16/12/17. Without my permission. I also got a mail and a post from one assist team. I don't even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they are not cancelling the servicing.

Please deactivate and refund my money asap.
Date of incident : 16/12/2017
Hdfc credit card no. Xx2160
Account no: [protected]
Phone:[[protected]]

I am a new account holder and have only deposited my savings once. I received a message saying 6018 inr has been deducted in the name of ‘inter branch transaction charges’ which is charged at 3 rupees per 50, 000.

I’m not bothered by this fee structure but by the fact that at the time of depositing my savings i was not informed of any such fees. As a customer, who engages your bank’s services, it is your legal duty to inform me of the charges involved before performing a service.

I would like to know what hdfc bank has to say about this and help me understand why i should continue depositing my savings from abroad to their bank and not another after this experience.