HDFC Bank Complaints & Reviews

From

S. Umarani,
9/1, annai sathiya street,
V. V. G. Nagar,
Vengamedu,
Karur-639 006
Cell :[protected]

Respected sir,
I have savings account in hdfc bank, 183, trichy main road, pettavaithalai, trichy district. (Account no. [protected]) from 2013. I got credit card loan rs.50000/- on 02.03.2017. (Credit card no. [protected]) at the same time i have applied for hdfc ergo premium insurance policy no.[protected]Individual personal accident plan 1) for 7718/-. They gave detail in phone to pay rs.2348/- for credit card loan and rs. 378/- for insurance policy total rs. 2726/- for 24 months but didn’t give other details. I have paid the loan and insurance due amount for six months. Every month i have noted that they are debiting more than rs.700/- from my account. I got worried and mental stress, because they collected amount in the name of autopay return charges, finance charges, service tax, cess tax, over due loan recovered, third party cash txn inc st & ec, gst and noted that the above charges are more than private finance interest charges and the above charges will affect the middle class people. I paid loan for six months and on 19.09.2017 i wrote letter to hdfc bank, credit card division, thiruvanmiyur branch, chennai to give details about balance loan amount to close the hdfc credit card loan. But till date they didn’t give the balance details. Every month bank agents calling me to pay the monthly due and i request them to tell the balance amount to close the entire loan. I wrote letter to above bank to cancel my ergo premium insurance policy and they sent message that they have cancelled it immediately but didn’t send my loan details. Sir, please help me to close the hdfc credit card loan and come out of my worries and problems.

I have used my credit card in april 2017 and paid rs.10472/- to bank and the amount was debited from my account. For 7 months i didn’t use the credit card. I request you to help me to cancel my credit card because without using my card, the bank is sending me message to pay the amount.
Thanking you,
Yours faithfully,

S. Umarani.

Hi...
Myself ranjan srivastava. I have an hdfc credit card. My card no is ending with 7301. Your customer service activated one assist membership on my credit card account without any information, so i request you to please deactivate one assist membership. And refund my money.

Name - ranjan srivastava
Credit card - ending with 7301
Mobile -[protected]

I had applied for hdfc fastag (Hfr013620) almost 2 months back. On december 6th i had received a message about creation of wallet id & customer id

Since then i have tried calling multiple times and not got any response regarding the fastag. I was given a landline number to call regarding courier details, when i called that number one mr. Salman said he has no details about the same.

All the charges have been debited, i have created my log in. Whereas i have not received the fastag as yet.

Hey, i am using hdfc card no.4375 20xxxx xxxxxx for last 5 years with more than 2 lakhs limit. Recently i found that there is an extra annual charge of 799 in 6 months. Actually when i get the credit card they told renewal charge will not be added since i had purchased more than 50k in first 3 months.
Please resolve the issue. My cvv startin from 5xx. Mobile no. [protected]

Dear sir/madam,,

With due respect, i'd like to inform you that we have applied for the hdfc bank fastag for our vehicle no : hr 01aq 5117 almost one month back. We got our customer id:[protected] also got the wallet id.
But still we didn't get the tag via courier.
We got a message almost one month back that our courier has returned due to non available customer on location.in fact we niether got any call from courier person nor any courier delivery boy came at my place. And the main issue is we didn't informed from your side about the dispatch of courier having fastag or didn't get any docket number..
Just directly got the message that courier having fastag has returned and so on...

We have also attached a picture of the messages received from your side.

Kindly look into the matter and provide us the tag on most prior basis..

Waiting for your positive reply...

I receive relentless calls from hdfc bank enquiring about personal loans. even after a complaint with leads. hdfcbank. com the issue is not resolved. also asked the callers to remove my number from hdfc bank, they did not oblige. Received calls from [protected], [protected], [protected], [protected].These may not be exhaustive list of the numbers i would have received the calls from as i have marked them as blocked and continuing to block them till date.

I have a problem related of wrong deduction of toll from my wallet, tried calling and emailed my problems but no reply from hdfc
Wallet id [protected]
Customer id : [protected]
Following email/ contacts not working :
1) [protected]@hdfcbank.com
2) hdfc. [protected]@sahaj.co.in
[protected]
Please provide me solution as soon as possible, otherwise i will surrender my fastag because i cannot...

Hdfc card was my first credit card and had received it in the year 2005. I had used the card and could not repay completely. Hence, i chose to settle it. One such agency had called me and they asked me to pay rs. 32, 000/- as a settlement figure. I had agreed and in 8 easy instalments i repaid the settled amount. I was told that the settled amount will be as good as closed and there wont be any issues going forward. I had closed my card in the year 2010. However, the card is showing as settled even now, and this is hampering my credit score. Even after my score being 659 i am not able to apply for a new credit card or even a personal loan.

Last month on november i ordered some products from jabong for which i paid online for all the items, some products were delivered on various date but three items were cancelld on different time and date. The refund was initiated by jabong as i received 3 various text of refund initiated by particular date but still more than couple of days have passed but still no sign of receiving the refund as i hav contact to jabong service, they preferred to check the issue related with bank

Hello,

I have applied for a credit card from hdfc bank and as per the information i have submitted all documents to the bank agent who had come and collected the details from my workplace. I had attended multiple calls for security verification and also i also verified security at my residence. At office address, the bank agent who came for verification came on my week off and i was at home. I had informed them to come again the next day but they did not. The next day i called and noone answered. I was checking the credit card status for a week and it was showing as in progress and suddenly i see that it changed to disapproved, with no reason mentioned. For a week you guys harass me by calling for verification and in the end this is what you give. I need a clear information for this. I learned that this will also affect my cibil score. This is very disappointing. If no action is taken on this, i would apply for credit card with other banks and i am not sure if i would recommend hdfc to anyone hereafter

Respected sir,
I had been blocked my hdfc jet previlage platinum credit card 4 months back due to some security reasons. Now i want to unblock my credit card & make it functional. Please do the needful. I shall be very thankful for that.

Thanking you
Soumya c das
#3124A Sector24D
Chandigarh
Pin:160023
Mib-[protected]

I have a couple of priority passes from other banks that give free access (Unless there is a guest). Never had a debit charge on my statement. Hdfc bank almost forces me to take an additional regalia card with no charges and gives another priority pass along with it. I haven’t used the card at all and haven’t had any charges or payments for 1-2 years. They sneak in a email sometime this year on changes rules and in the last 3 months, i have received charges of close to 40k at close to 2000 per lounge visit. These are so backdated that i have no way of verifying or correcting action of not using the pp card. Neither does the bank help me in identifying the pp associated card - so that i can destroy it. Blocking the card hasn’t helped as the bank has issued another card (Which i haven’t received) and debiting more backdated charges! Relationship manager, as usual, doesn’t pick up the call. All this scam for an imperia customer who didn’t need the card in the first place!!
If anybody is interested in resolving this, my email is [protected]@gmail.com

This is in reference to the transaction made into my account without intimating me by hdfc bank.

An amount of rs 724.24 has been debited on 11th dec 2017 from my salary account, mentioning about 'depository charges depository charges nov17 [protected] on demat account. I have never used this account.

I am aghast to see this has happened second time inspite of me not using the demat servies and when the account was given to me it was told that it would be absolutely free. This is clear exploitation of customers.

Please help and give me an update on
[protected]@gmail.com

I am not signed or accept any sheme on buying credit card. But you active one assist plan to my credit card without my knowledge. Now my account balance is automatically reduced. So you will re-access the reduced amount and otherwise i will go to consumer court.
I am also deactivated one assist plan by massage on stop oa

My hdfc credit card last 4 digits:4820
Registered email id: [protected]@gmail.com
My mobile nbr: [protected]

Hello,

On 19th december 2017, i transferred 3000 rupees to a wrong icici account from my hdfc payzapp account. It was supposed to be sent to my account[protected] but it got transferred to another account[protected].
Transaction id[protected]ta78zv6.
Hdfc payzapp team said, as the transaction has completed, they cannot raise the request and icici bank has to support.
I visited both the banks on 21st december 2017 and told them the incident in details and i complained through letter regarding this issue.
But no bank is ready to take the responsibility and solve the issue.
Icici bank customer care gave me the details of account but said as hdfc is the initiator of the transaction; they have to raise the request.

Hdfc bank said, as the transaction has completed, they cannot raise the request and icici bank has to support.

Please help me and refund the money or at least contact to that person and ask him to send it back.

Madam,
I am kamal kumar s/o shri satish kumar currently resident at a - 28, sainik nagar, nr. Nawada metro station, uttam nagar, new delhi-110059, india and in my aadhar card, my address is d-20, nr m c d dispensary, nawada village, uttam nagar, new delhi 11059 (Permanent address). My dob is 06.02.1987 in all documents. I am living in delhi since my birth. My pan card no. Is axapk9675n. My aadhar no.[protected]. From one week ago...

I've contacted customer service today regarding inquiry about my credit card and the customer agent talked to me rudely by giving answers which is irrelevant to me. He interacted as if he is offering credit card to me. I'm extremely dissappointed with the service. I like hdfc bank personally but this service made me to think alternative. Feedback should be given to the agent and let him know that customers are important first.

Hi,

I am a hdfc bank credit card holder. The bank has auto debited rs 1399 from my credit card number ending with 545964xxxxxx8539 without my authorization on date:21/12/2017.

Got these messages:
15/12/2017 thanks for choosing oneassist plan!
Your hdfc bank credit card will be charged with plan fees of rs1399.
Send stop oa to [protected] in next 48 hours to opt out

15/12/2017 dear customer! We have taken your request. Your hdfcbank-oneassist plan will not be activated.

21/12/2017
Dear pranob thachanthara, welcome to oneassist! Your relationship no. Is 3301815. Register your all credit/debit cards via the oneassist app

I was charged even after opting out. I don't want this membership, so cancel the membership and refund the same.

Ph: [protected]

Hi i was having a salary account with hdfc with the branch of (12, the shopping mall dlf kutub enclave phase 1. Gurgoun. Haryana 122002) two years back. I left the company now i want to change my branch to (Unitech cyber park sec 39) where i am working right now my company salary account is with it.

I want to change my address because the address which is mentioned in my netbanking account that was of the previous company and because of it i am not able to get my bank kit my debit card, passbook and other things.

Respected sir/m'am/support team

I have been your customer since 2006. Earlier i had home loan and now my salary account and hdfc credit card.

I have been happy overall with the service provided except the worst experience i recently had with hdfcgastag.

On 16th oct i applied online for hdfc fastag by paying 700 rupees. The fasttag got delivered somewhere in the month of nov. Before i began my holidays in dec i recharged the fastag by 800 rupees.

When i arrived at first toll the error shown was blacklisted tag.
When i tried to contact the customer care at [protected] nobody picks up. I must have tried atleast 50 times and was really worst experience.
I the narrated all issues to amol shinde who is my relationship manager
He doesn't have any idea and asked me to. Call the same non existent customer care which has never served any customer.
On the hdfc fastag contact us page there is another no for hdfc roadside assistance. Assuming both are related i called the no. They provided me another no. Which turned out to be icici fastag call entre no and they flatly declined to support hdfc customer.

This is really bad experience. I am going get this infomation to all my friends through fb, twitter as well as to national highway authority and rbi.
This is the worst experience with hdfc bank and if not addressed i will definately move away from all hdfc products i am currently using like salary account, credit card and homeloan.