HDFC Bank Complaints & Reviews

Last month on november i ordered some products from jabong for which i paid online for all the items, some products were delivered on various date but three items were cancelld on different time and date. The refund was initiated by jabong as i received 3 various text of refund initiated by particular date but still more than couple of days have passed but still no sign of receiving the refund as i hav contact to jabong service, they preferred to check the issue related with bank

Hello,

I have applied for a credit card from hdfc bank and as per the information i have submitted all documents to the bank agent who had come and collected the details from my workplace. I had attended multiple calls for security verification and also i also verified security at my residence. At office address, the bank agent who came for verification came on my week off and i was at home. I had informed them to come again the next day but they did not. The next day i called and noone answered. I was checking the credit card status for a week and it was showing as in progress and suddenly i see that it changed to disapproved, with no reason mentioned. For a week you guys harass me by calling for verification and in the end this is what you give. I need a clear information for this. I learned that this will also affect my cibil score. This is very disappointing. If no action is taken on this, i would apply for credit card with other banks and i am not sure if i would recommend hdfc to anyone hereafter

Respected sir,
I had been blocked my hdfc jet previlage platinum credit card 4 months back due to some security reasons. Now i want to unblock my credit card & make it functional. Please do the needful. I shall be very thankful for that.

Thanking you
Soumya c das
#3124A Sector24D
Chandigarh
Pin:160023
Mib-[protected]

I have a couple of priority passes from other banks that give free access (Unless there is a guest). Never had a debit charge on my statement. Hdfc bank almost forces me to take an additional regalia card with no charges and gives another priority pass along with it. I haven’t used the card at all and haven’t had any charges or payments for 1-2 years. They sneak in a email sometime this year on changes rules and in the last 3 months, i have received charges of close to 40k at close to 2000 per lounge visit. These are so backdated that i have no way of verifying or correcting action of not using the pp card. Neither does the bank help me in identifying the pp associated card - so that i can destroy it. Blocking the card hasn’t helped as the bank has issued another card (Which i haven’t received) and debiting more backdated charges! Relationship manager, as usual, doesn’t pick up the call. All this scam for an imperia customer who didn’t need the card in the first place!!
If anybody is interested in resolving this, my email is [protected]@gmail.com

This is in reference to the transaction made into my account without intimating me by hdfc bank.

An amount of rs 724.24 has been debited on 11th dec 2017 from my salary account, mentioning about 'depository charges depository charges nov17 [protected] on demat account. I have never used this account.

I am aghast to see this has happened second time inspite of me not using the demat servies and when the account was given to me it was told that it would be absolutely free. This is clear exploitation of customers.

Please help and give me an update on
[protected]@gmail.com

I am not signed or accept any sheme on buying credit card. But you active one assist plan to my credit card without my knowledge. Now my account balance is automatically reduced. So you will re-access the reduced amount and otherwise i will go to consumer court.
I am also deactivated one assist plan by massage on stop oa

My hdfc credit card last 4 digits:4820
Registered email id: [protected]@gmail.com
My mobile nbr: [protected]

Hello,

On 19th december 2017, i transferred 3000 rupees to a wrong icici account from my hdfc payzapp account. It was supposed to be sent to my account[protected] but it got transferred to another account[protected].
Transaction id[protected]ta78zv6.
Hdfc payzapp team said, as the transaction has completed, they cannot raise the request and icici bank has to support.
I visited both the banks on 21st december 2017 and told them the incident in details and i complained through letter regarding this issue.
But no bank is ready to take the responsibility and solve the issue.
Icici bank customer care gave me the details of account but said as hdfc is the initiator of the transaction; they have to raise the request.

Hdfc bank said, as the transaction has completed, they cannot raise the request and icici bank has to support.

Please help me and refund the money or at least contact to that person and ask him to send it back.

Madam,
I am kamal kumar s/o shri satish kumar currently resident at a - 28, sainik nagar, nr. Nawada metro station, uttam nagar, new delhi-110059, india and in my aadhar card, my address is d-20, nr m c d dispensary, nawada village, uttam nagar, new delhi 11059 (Permanent address). My dob is 06.02.1987 in all documents. I am living in delhi since my birth. My pan card no. Is axapk9675n. My aadhar no.[protected]. From one week ago...

I've contacted customer service today regarding inquiry about my credit card and the customer agent talked to me rudely by giving answers which is irrelevant to me. He interacted as if he is offering credit card to me. I'm extremely dissappointed with the service. I like hdfc bank personally but this service made me to think alternative. Feedback should be given to the agent and let him know that customers are important first.

Hi,

I am a hdfc bank credit card holder. The bank has auto debited rs 1399 from my credit card number ending with 545964xxxxxx8539 without my authorization on date:21/12/2017.

Got these messages:
15/12/2017 thanks for choosing oneassist plan!
Your hdfc bank credit card will be charged with plan fees of rs1399.
Send stop oa to [protected] in next 48 hours to opt out

15/12/2017 dear customer! We have taken your request. Your hdfcbank-oneassist plan will not be activated.

21/12/2017
Dear pranob thachanthara, welcome to oneassist! Your relationship no. Is 3301815. Register your all credit/debit cards via the oneassist app

I was charged even after opting out. I don't want this membership, so cancel the membership and refund the same.

Ph: [protected]

Hi i was having a salary account with hdfc with the branch of (12, the shopping mall dlf kutub enclave phase 1. Gurgoun. Haryana 122002) two years back. I left the company now i want to change my branch to (Unitech cyber park sec 39) where i am working right now my company salary account is with it.

I want to change my address because the address which is mentioned in my netbanking account that was of the previous company and because of it i am not able to get my bank kit my debit card, passbook and other things.

Respected sir/m'am/support team

I have been your customer since 2006. Earlier i had home loan and now my salary account and hdfc credit card.

I have been happy overall with the service provided except the worst experience i recently had with hdfcgastag.

On 16th oct i applied online for hdfc fastag by paying 700 rupees. The fasttag got delivered somewhere in the month of nov. Before i began my holidays in dec i recharged the fastag by 800 rupees.

When i arrived at first toll the error shown was blacklisted tag.
When i tried to contact the customer care at [protected] nobody picks up. I must have tried atleast 50 times and was really worst experience.
I the narrated all issues to amol shinde who is my relationship manager
He doesn't have any idea and asked me to. Call the same non existent customer care which has never served any customer.
On the hdfc fastag contact us page there is another no for hdfc roadside assistance. Assuming both are related i called the no. They provided me another no. Which turned out to be icici fastag call entre no and they flatly declined to support hdfc customer.

This is really bad experience. I am going get this infomation to all my friends through fb, twitter as well as to national highway authority and rbi.
This is the worst experience with hdfc bank and if not addressed i will definately move away from all hdfc products i am currently using like salary account, credit card and homeloan.

I have an account with gadag branch. I hd locker before 3rd april 2017. I have closed locker on 4th of april 2017. But the bank debited rs.5000/- for whole one year i. E apr1 2017 to mar 31 2017 as i have used only for 3 days. Using 3 days locker why should customer pay for one year rent i. E in advance. Please solve this issue and help me to get my money back.

Thanks and regards

Dear team,
I am going rcp ghansoli hdfc branch 07/12/2017 for perpose my hdfc account closing. Branch staff his saying me, you are not using hdfc bank last 3-4 month thats why you are salary account converting bydefalut saving. My account balance is negative amount. This day i am paid 2200rs. I am requesting branch person please close my account, but till date may account not close.
My contact no [protected]

Every morning i usually check my account balance through net banking. On 21st dec 2017 when i was checking balance it shown me balance 2000 less than expected. Then i request for account statement then i came to know on 17th dec 2017 rs 2000 was deducted for rd account via atm. When i check my account balance on 18th, 19th, 20th it was correct but suddenly on 21st dec it got deducted and shown me rd account transaction done on 17th dec 2017.
Then through net banking i liquidate rd account balance to my saving account. But i was shocked that bank can transfer your account balance to any other account without account holder permission.
But i am still in doubt whether my rd account is closed or not. I called customer care team of hdfc but they told account is closed but i am sure they will deduct amount in next month also.

My EMI for Auto Loan was regularly deducted from my Axis Bank account on the due date i.e.7th of every month but in November 2017 I was penalised with a sum of Rs 649 for not maintaining balance though I have deposited sufficient amount on the same day, in afternoon. Unfortunately, this month my account got freezed due to KYC query without any intimation. Having more than sufficient amount in account and EMI not deducted on the due date make me shock. I called up to Axis Bank and learned that resubmission of KYC documents is necessary although I have updated it last year. Freezing a very much active account without any intimation is not acceptable. After resubmitting the documents next day, I was informed it will take a week to activate my account as it is strictly under the control of Central Office. On the day itself I called up HDFC Bank and requested for alternative means of payment as my account have been freezes. They told me that it is not possible to pay by cash until the generation of list by higher authority. So I have waited. After few days, I received a call from Customer Care service for making the payment by cash. Next day, i.e on 19.12.2017, the amount was paid along with a penalty Rs 649. And today i.e 21.12.2017, they have deducted the EMI again from my account. When I called HDFC, they replied it will be redeposited again after someday. Fine, I can wait for the redeposition of the sum in my account. But my complaint is HOW MUCH PENALTY WILL YOU PAY ME FOR YOUR NEGLIGENCE??? Kindly go through the matter and refund my money along with charge for debiting twice as soon as possible. This is my humble request to HDFC BANK Ltd. Please make your customer happy always.

I applied for home loan to HDFC. The coordinator of my home loan was Mr Rahul, HDFC limitd, SCO 14, Sector 14 Gurgaon.

Demand from the Signature Global (builder) was Rs 5, 48, 218 after adjustment of 5% payment made to the company. The coordinator above Mr Rahul asked me to pay builder the balance 5% amount i.e. Rs 147, 779.00 then only the loan will be disbursed to the builder. I paid Rs 147, 779.00 to the builder.

Disbursement of the balance 90% of the demand by the builder i.e. Rs 400, 439 was to be done by HDFC to the builder.

However HDFC disbursed 100% payment i.e Rs 5, 48, 218.

Thus HDFC has disbursed excess amount of Rs 147, 779.00 to the builder on which I am made to pay the Interest HDFC.

In view of the above it is requested to kindly take back excess disbursed loan amount i.e. Rs 147, 779.00 from the builder and revised interest on the amount of Rs 400, 439.00 from me be charged.

Hello Team,
This is in regards to the transaction failure, which happened on Nov 3rd 2017. If you look into the transaction details or the attachment that I have sent you, on that day I have initiated a transfer of Rs.2500 where in the status shows that it was failed. Since it has showed me failed status to send the amount, I have sent the amount to that person through another mode.
Now When I called Payzapp customer service agent, he says that the transaction happened and the money has been debited from the account. How can the app shows me a wrong information. It looks like I have paid the amount twice. This is ridiculous. I want my money back. You showed me status as failed and deducted the amount.
Request you to take necessary action on Payzapp, so that the problem will not be repeated.

I had tried to book a few train tickets on irctc.co.in last Tuesday (12-Dec-17).
The transaction failed but my money was deducted. When I had contacted the irctc customer care I was promised a refund within 3-7 working days. It has now been more than that and I am starting to get worried. The transaction ID would be [protected]. Can Someone help me here.

Application Reference Number : [protected]CZ
mobile no: [protected]
name: KVSN Raju
Status
DISAPPROVED
Remarks
DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY