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HDFC Bank Complaints & Reviews

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Last updated Apr 11, 2024
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HDFC Bank reviews & complaints page 1095

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M
Mahesh Lakshmipathy
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misleading / cheating by hdfc phone bank customer service officers

Address:Chennai, Tamil Nadu, 600047
Website:www.hdfcbank.com

Hi,

I would like to file a complaint regarding misleading communication from hdfc phone banking customer service officers. My total bill amount due was rs 7184 and due date was october 28. I had called the hdfc phone bank customer service agent to inquire about how the autopay from my hdfc bank account work. Since there was a refund of rs 3570 to my credit card account from a merchant payu, would the auto pay deduct rs 7184...
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Y
Yachna Garg
from Banposh, Odisha
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don't know where is my money after transaction

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I i had made a transaction of ₹ 5000 on 23rd october but i am not able to see any money in my payzapp wallet and my bank account. I have sent them mail regarding the same but i havent got ant response from their side. I have called them many times but the number is showing busy everytime i dial. Erlier they told that refund will be initiated in 5 working days but till now nothing has been done from their side....
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S
sandeepbose1982
from Srivilliputhur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of processing fee

Address:Ernakulam, Kerala
Website:hdfcbank.com

Hdfc loan account[protected] &[protected]. This was taken oven from sbi in september'17. During the take over initiation the hdfc representative mentioned i had to pay rs 6605 as processing fee for both the home loan and the top-up loan and once the loan is sanctioned, i will be refunded rs. 6497 as rs. 108 will be only deducted. The loan was sanctioned, i followed up for the refund, the representative then informed me that once the closure...
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J
Jegan Jegadeesan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation request for one assist

Address:Karaikal, Puducherry, 609602

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 2999/- from my credit card number ending with 2981 without my concern on date:21/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2999/-

Oneassist relationship number :?
Name :- thenmozhi m
Mobile no....
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P
pkrawal07
from Delhi, Delhi
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online transaction on payzapp

Address:110001
Website:PAY ZAPP

I transferred rupees 5000/- from pay zapp on 23/10/2017 to icici bank savings account no[protected]. The transaction was showing successful but money was not transferred to my account.

I am regularly complaining to the customer support but i always receive auto generated one computerized complaint number but there is no action to that complaint number.

And customer support telephone number does not work.br...
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P
Preety Mehta
from Lakhimpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of transaction rs.40, 700/- done wrongly

Address:Chandigarh, Punjab, 160030

I had booked inadvertently a ticket at mmt site which i had already booked before. Then i immediately within no time tried to cancel that and mmt site shown me rs.40204/-. But, after sometime it shown me 25, 612/- and finally again they conveyed it rs..9944/-. It shows that they themselve are not clear about the things at all and still gave nothing in my account till now. They are trying to manipulate the issue and want to keep whole money...
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P
Pankaj Saharan
from Chandigarh, Chandigarh
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payzapp transaction failed but refund not received yet

I had made a transaction of 5000 from my payzapp wallet to my bank account on 23/10/2017, the money got deducted from my payzapp wallet but didn't get credited into my account. Now its more than 7 days and still no response from payzapp team their cx service no is not reachable, no response from email also.. I fed up tried contacting them daily 100 of times a day but still no response, even had provided a lots of feedback onto the hdfc payzapp...
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K
Krishnahamro
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheque bounce

Address:737101

Dear sir/s,

We being your preferred customer with id no.75584610 & ac. No :[protected] would hereby regret to say that we are not satisfied with the services being provided at your branch no.1455.

That i/w chq was returned on 26/09/17 ref. No.36 on grounds on insufficient funds despite of being funded immediately within 2 pm on same day on sms intimation and that too, despite being assured by your person...
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A
abhi bhatnagar
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted but no confirmation from hdfc life insurance

I have paid my premium of rs 5790/- for hdfc life insurance policy no. 00262105 through my hdfc credit card on date 27/10/2017. The above said amount has been deducted but no confirmation from hdfc life insurance. I queried to hdfc credit card customer care and they told that payment has been done with transaction id 013022. I have also talked to hdfc life insurance customer care about this but they told payment is not received.
I...
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S
Srikant15
from Gurgaon, Haryana
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transaction failed

Address:New Delhi, Delhi, 110019

Hi,

I have made a transaction sum of rs 1000 from payzapp wallet to payzapp wallet, transaction failed and no refund was there it now. Transaction was done on monday, 23 oct 2017, 12:54pm
Please do refund urgently. I'm in financial crisis.

Following is my transaction #

Txn:[protected]wc98pu3...
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R
Ronak Nagaria
from Mumbai, Maharashtra
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hdfc payzapp team

Address:400067
Website:[email protected]

They are not sharing refund reference number.
— forwarded message —
From: payzapp support
Date: tuesday, 3 october 2017
Subject: re: re: amount debited from card and payment adding failed-ronak nagaria
To: ronak nagaria

Dear customer,

Thank you for writing to hdfc bank payzapp team.

Your relationship is very valuable to us and we regret the inconvenience...
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J
Jiten Balani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card collections

Address:Thane, Maharashtra, 421301

I have been a hdfc credit card user for a while now. 5 months ago i lost my job. But they have been harassing me and my mother for money. I never gave them authorization to contact my mother about my delinquent status. When asked they threatened me. I want to either reolve this or end my life and ensure hdfc pay my mother for mental torture and damages. Please advise....
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Madhusudhan Stv
from Hyderabad, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

.dc intl pos txn markup+st 061017 191017-mir1730002920265 - without notifying customer

Address:Hyderabad, Andhra Pradesh, 500070

I need to know the reason for two debit transactions happened this month without my notice:

.DC INTL POS TXN MARKUP+ST[protected]MIR[protected] charged 270.11
DEBIT CARD PUR ADJ DT[protected] charged 37.33

Why HDFC bank doesn't inform its customers while anything is debited from his/her account?I have seen many such transactions before but I used to think they are ATM card maintenance...
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A
aakriti19
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

koovs shoes

Address:560034
Website:Koovs.com

I was ordering shoes (Koovs.com) from hdfc netbanking the amount got debited but transaction failed and order also did not get placed.
The amount was 899.
I got no notification of refund from hdfc or order being placed to koovs.com.
When do i expect a refund in my account?
Would appreciate if someone can address my problem immediately.

You can reach out to me at [protected]...
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V
Vijay kumar r.yadav
from Mumbai, Maharashtra
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money not transferred and deduction of money

Website:Payzapp

Sir i trasfered rs.2000 from payzapp wallet to sbi acc. On 22.10.2017 bt it did not transfered n amout was deducted i called customer care of payzapp on 24.10.2017 he called me again ur agent known rahul kumar (Cbm manager) from his no. [protected] n took some information from me saying money will be refunded bt it didnt refund either money was deducted from my credit card, debit card also from sbi debit card so i wanna complain about that...
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D
Dinesh Koundinya
from Hyderabad, Telangana
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payzapp. money deducted from payzapp, not received money to savings account.

Address:Hyderabad, Andhra Pradesh, 500035
Website:payzapp

Hi my name is dinesh. My complaint ticket number is 'ticket=067-262'. I loaded 5000/- money into my payzap from credit card. Money successfully loaded into payzap and i tried to transfer money to my savings account, transaction is failed and money deducted from payzap. I raise a complaint through e mail. Its already 7 days and my complaint is not resolved. Whenever i call to cust care its always busy. I tried nearly 40 times. Dont know what...
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A
Adarsh AB
from Hyderabad, Telangana
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payzapp failure transaction

Address:Hyderabad, Andhra Pradesh, 500061

I made two transactions from payzapp which got failed... But after few days its showing as success but amount is anyway not credited in bank account... First i recieved a message stating as refund in 5 days and now again another 5 days as there was some technical issues... Am getting worried when i started reading reviews about payzapp.. Kindly refund my 10000 in total... It was 2 transaction worth 5k each... Transaction numbers are[protected]yv50zg8...
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V
vipul0402
from Tumkur, Karnataka
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payzapp - money not transferred

Hi team,

I had done a transaction from payzapp app to icici bank account, the money got debitted from payzapp but was not transferred to bank account. No customer care response even after 24 hrs. Not able to reach them. Please look into this and help me get my money back.
Mobile number: [protected]
Transaction id:[protected]dk57gn5
Name : akanksha...
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Q
Quiz Starz14
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

didn't get the money transferred through payzapp to bank - transaction shows success

Didn't get the money transferred through payzapp to bank - transaction showed failed. Its already been 6 days. I want my money back as soon as possible. Transaction id is[protected]uc16fs5 and i already contacted payzapp though mail, number and facebook but no response. Very bad service from hdfc and i also registered on https://leads.hdfcbank.com/applications/webforms/apply/Payzapp_Feedback/index.aspx...
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Hdfc credit card ending with 6803 has been debited with rs.1899/- towards one assist membership fee on 16/10/2017.
I dint get any info to renew this one assist membership. But they are automatically debited from my hdfc credit card.
I am not interested to renew this membership so
Kindly resolve the issue asap and refund the debited amount and please don't repeat it again without my consent.

Hope i will...
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