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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 15, 2025
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S
shruthi cirikonda
from Bengaluru, Karnataka
Nov 6, 2017
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Address: Hyderabad, Andhra Pradesh, 500059

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 8150. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 598757
Name :- shruthi cirikonda
Mobile no. :- [protected]
Credit card number ending :- 8150
HDFC Bank customer support has been notified about the posted complaint.
Sir payzap money send My bank account tranjenction failed this amount tranjenction Id number[protected]hB55ru8
R s/m,

I have an account at hdfc kollam main branch (Kerala circle) regarding my education loan. I lost every details about my account except customer id. What shall I do?
I called the customer care for HDFC but they said they can't do anything as it's a rule.

For the money being deducted from my account for depositing cash into my own account.

INTER-BRN CASH CHG INCL GST 041017

I want to object against this open LOOT. what should be the next step to challenge this rule.
Dear sir i hv salary account of hdfc bank from 7 yr. i hv credit card, i hv home loan customers o[censored]r bank. but ur hdfc bank branch of neemkathana, dist-sikar. rajasthan. bank manager also doing misbehave with customer. plz do need full.
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    C
    chintud9876
    from Ingraj Bazar, West Bengal
    Nov 6, 2017
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    Address: Purba Medinipur, West Bengal, 721636

    I am chinmoy das a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 6207 without my concern on date:05/11/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

    Chinmoy das
    Mob. [protected]
    Tamluk
    East midnapur
    HDFC Bank customer support has been notified about the posted complaint.
    Nov 01, 2017
    Vivan Dankhara's response
    my bank account in fund daily cut out is beasuce my account close
    My fund is daily cut
    Sir, i have transferd money to UTS wallet... Amount is debited from account bt not credited in wallet as I got session error. Request you to take action as possible as soon.
    Sir, i have transferd money to UTS wallet... Amount is debited from account bt not credited in wallet as I got session error. Request you to take action as possible as soon.
    17.70 has been cut on 26 Oct 2017
    Ref. No. MIR[protected]
    Please do the needful as soon as possible and refund the deducted amount if possible. Please reach out to me in case of any queries at my mail ID regarding customer ID or account number. Thanks in advance.
    I have settled my account Jan/17 till I didn't receive no due certificate.credit card payment done later received but not able to get loan
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      S
      sathyarobin
      from Chennai, Tamil Nadu
      Nov 6, 2017
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      Address: Chennai, Tamil Nadu, 600048

      I have applied for hdfc fastag on 20th october 2017 and on 28th october 2017 my id was created after follow up with customer care. Same was activated on 2nd november 2017. I received a message saying my fastag is activated and till now i haven't received the fastag tag either call from hdfc executive. Tried contacting the hdfc customer care and no response from them after continuously calling them for 3 days.

      I have paid them 500 rupees and i'm not sure whether i'll be getting the fastag

      Customer id[protected]
      Wallet id - [protected]

      Please advice why hdfc is taking too much time on this tag delivery, also now itself customer care is behaving like this, i am worrying about the quality of the service. How they are going to support me in long run, how i will get all of the services on time, just imagine a scenario of stranding in the highway and customer care not attending calls for two days.
      HDFC Bank customer support has been notified about the posted complaint.
      Nov 06, 2017
      Updated by sathyarobin
      Tag received today thru courier, waiting for HDFC executive to visit my address and install.
      Advice to HDFC- Please update your customer about the progress
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        S
        saranjeet67
        from Delhi, Delhi
        Nov 6, 2017
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        Address: New Delhi, Delhi

        I saranjeet singh, want to cancel the transaction of rs. 153750/- on 5/11/2017 around 10:00 pm. My card last digit number is [protected] and we have already discuss with executive in morning around 8:00 am. Our complaint number is [protected] yesterday we went to mountain club resort office in aansel plaza in south ex new delhi. They have told s that they will take 50, 000 rs bt they have take 153750 rs from our card.
        So we want to cancel the transaction.
        HDFC Bank customer support has been notified about the posted complaint.
        Nov 01, 2017
        Alfred1234's response
        I hate India and its people and its govt.
        I tried to transfer 5000 to my debit card but the amount has not been credited to my account. Am continuosly calling customer care and they are not responding at all.

        Please do the needful asap. Never expected this from hdfc...

        transaction cancel - Comment #2906547 - Image #0
        transaction cancel - Comment #2906547 - Image #1
        17.70 has been cut on 26 Oct 2017
        Ref. No. MIR[protected]
        Please do the needful as soon as possible and refund the deducted amount if possible. Please reach out to me in case of any queries at my mail ID regarding customer ID or account number. Thanks in advance.
        I hate hdfc.they gave a credit card with wrong morals and values.i hate hdfc.
        I'm HARIKUMAR REDDY, I'm working in bimmanahalli branch in Bangalore.So my reliving is done 30.10.2017.
        So applied EPF, but I got pf amount 70%and 30% pending is there . What happened I don't no.but I sent every documents.i didn't get any mail and massage.my EMP code :123489
        What is this taxation? Without any notice they withdrawal amount and this is second time happening.
        I Dnt know why do they charge for...????
        Please clarify this

        3RD PARTY CASH TXN INC GST 131017-MIR[protected], 27 Oct 2017
        INST-ALERT CHG INC GST JUL-SEP2017-MIR[protected], 25 Oct 2017
        With out doing any shopping my due amount is 1501.47.
        With out my concern and approval transaction is happened.
        For this reason i am closing my card.
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          P
          PARVISH CHAUHAN
          from Vikasnagar, Uttarakhand
          Nov 6, 2017
          Resolved
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          Resolved

          Address: Haridwar, Uttarakhand, 249402
          Website: Hdfc

          Sir/madam, this is for your kind information that 02 november 2017 time approx 08:45 pm 5000 thounds rupees 04 transactions done from credit card by payzapp wallet but 03 transactions success and 01 transitions failed total 20000 thounds rupees debit credit card but 15000 thounds rupees loaded in my payzapp wallet so please check error and refund my 5000 thounds rupees. Name - parvish kumar. Mob. [protected]
          +2 photos
          Dec 9, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 08, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          For us to look into your concern. Request you to provide us your registered contact details and issue details on the below link bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

          Anay,
          HDFC Customer Support Assistance.
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            V
            vasusara
            from Chennai, Tamil Nadu
            Nov 6, 2017
            Resolved
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            Resolved

            Dear hdfc
            Please note that i applied for hdfc credit card and got reference no : [protected]s1. I got all verification done at my office and residence too. I got multiple calls at office too for verification.

            Today got checked in hdfc link showing track your card application. Found the reason as follows.

            Application reference number
            [protected]s1
            Status
            Disapproved
            Remarks
            Disapproval of the credit card application does not reflect in anyway on your credit standing or your financial stability

            We told to hdb financial who called us for credit card and we never gone to hdfc for the same. We have given all papers and verification also done positively.

            I called customer care and they are not giving any reason for rejection.. Hdfc bank should give us reason for dsapproval.

            We want reason for rejection as it will hit my cibil. My cibil was all clear and i got personal loan from hdb too on same address.. It is my dignity which got effected. I never had any credit card or liabilities from any bank in the past.

            Please provide reason or else i will file case in consumer court.

            Regards

            Vasumathy
            Dec 11, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 09, 2017
            HDFC Bank Customer Care's response
            Dear Customer,
            We take this opportunity to inform you that your application vide reference number [protected]S2 is being put through the review process. As you are aware that the verification process forms an important leg and hence, we wish to assure you that your application is reviewed as per the laid down parameters of the Bank. We would revert to you upon completion of processing of the card application and you may look forward to receiving an intimation in this regard shortly. You may also track your credit card application status on our Bank's website : www.hdfcbank.com under the below link, after 8-10 working days time.
            -Bejoy
            HDFC Bank Customer Assistance
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              B
              balakrishna Ambati
              from Bengaluru, Karnataka
              Nov 6, 2017
              Resolved
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              Resolved

              Address: Hyderabad, Andhra Pradesh, 500032
              Website: PayZapp

              I have deposited 5000 rs to payzapp account from my credit card and the money get deducted from credit card but not credited in payzapp wallet i have tried calling on payzapp customercare but the call is not getting connected.

              It's has been 5 days still i didn't get money in either of the banks. Can you please check and let me know the proper inputs.
              Time and date:
              09:10 am
              02/11/2017

              My contact details: balakrishna. [protected]@gmail.com
              Jan 15, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 12, 2017
              HDFC Bank Customer Care's response
              Dear Customer

              We're here to help. We request you to please provide us your registered contact details & issue details on the below Link: bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

              Anay,
              HDFC Bank Customer Assistance
              Dec 15, 2017
              Updated by balakrishna Ambati
              HDFC Bank — money deducted from bank account and not credited in payzapp

              1 Review
              Ba balakrishna Ambati on Nov 6, 2017 Mark as Resolved

              I have deposited 5000 rs to payzapp account from my credit card and the money get deducted from credit card but not credited in payzapp wallet i have tried calling on payzapp customercare but the call is not getting connected.

              It's has been 5 days still i didn't get money in either of the banks. Can you please check and let me know the proper inputs.
              Time and date:
              09:10 am
              02/11/2017

              COntact Details: [protected] Mail:balakrishna.[protected]@gmail.com
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                P
                priya venkat13
                from Delhi, Delhi
                Nov 6, 2017
                Resolved
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                Resolved

                I am priyadharshini
                Account no.: [protected].
                My account was salary account. Recently i changed my job and my new company does not have tie up with hdfc bank. Amb charges are being deducted from my account for past three months.

                18 sep 2017: amb chrg incl gst for aug2017-mir[protected]: rs.326.00
                05 oct 2017: amb chrg incl gst for aug2017-mir[protected]: 177.00
                05 oct 2017: amb chrg incl gst for aug2017-mir[protected]: 132.28

                "banks should not levy penal charges for non-maintenance of minimum balances in any inoperative account." according to part b of the first bi-monthly monetary policy statement 2014-15 announced on april 1, 2014 by rbi.

                Banks are to safeguard people's money not to deduct as and when they wish to. Even if i had my salary account in the same bank i would always withdraw the complete amount every month. So does the bank want us change our lifestyle according to their wish?

                I would better close this account rather sitting and fighting for my money.
                Dec 10, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 09, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                We have taken up the matter with concerned team and will respond to you on your registered email id in 5 working days. The reference number for your query is[protected]

                -Manoj
                HDFC Bank Customer Assistance
                Please cancel the one assist plan for the below card details
                Relationship Number:1412812
                Credit card:..3271
                they Deducted 1899 Rs on 26/10/2017 with out my permission.
                i already call them and inform to cancel but still they deducted the amount.
                please cancel this plan and return the above amount.

                amb charges deduction - Comment #2906513 - Image #0
                I hate hdfc.they gave a credit card with wrong morals and values.i hate hdfc.
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                  A
                  arjunk763
                  from Mysore, Karnataka
                  Nov 6, 2017
                  Resolved
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                  Resolved

                  Address: 560008

                  I was shopping from groofers application and was ordering something worth 806, as soon as entered net banking password they asked me to enter security question's answer, after entering that money got deducted from my bank account and session got expired. Look into this matter.
                  Now i don't know where is my money stucked, i just want it back, write to me for further details.
                  Dec 7, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 06, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your complete issue, transaction details, customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                  -Manoj
                  HDFC Bank Customer Assistance
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                    J
                    Jaldu Srijahnavi
                    from Visakhapatnam, Andhra Pradesh
                    Nov 6, 2017
                    Resolved
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                    Resolved

                    hold funds on salary account

                    Address: Visakhapatnam, Andhra Pradesh, 530017

                    My name is : jaldu sri jahnavi

                    Problem : inter-brn cash chg incl gst charges @ 177 without prior info to customer...

                    When i tried reaching through phone banking, just say transferring cal to concerned department but that never happened, calls get cut in between. Very irresponsible to address the query. I had spend more than an hour in reaching customer support but nothing has been resolved, then just escaped...
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                    F
                    Fathima HajMohamed
                    from Korampallam, Tamil Nadu
                    Nov 6, 2017
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                    Address: Chennai, Tamil Nadu, 600002
                    Website: [email protected]

                    I have transferred an amount of rs5000.00 through payzapp to axiz bank of my wife a/c for emergency purpose and the amount has been debited from payzapp but not yet been credited in the account. And now it is showing 0 balance in the wallet. Kindly reverse the amount and do the needfull.

                    I have done this transaction on 2nd nov and it is been more than 2 days now and in need for some emergency purpose hence do the needfull.
                    I transfered 10002 to my wallet, but money not added & detected from my credit card,

                    [protected]
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                      R
                      RN EMITRA
                      from Alwar, Rajasthan
                      Nov 5, 2017
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                      Address: Alwar, Rajasthan, 301001

                      1 - i have a translation no[protected] so translation is complete but amount not show other bank and not return in my bank amount 3000 and date 27/09/17 so please return my amount.

                      2.- i have a translation no[protected] so translation is complete but amount not show other bank and not return in my bank amount 2000 and date 05/11/17 so please return my amount

                      Please provide any response on my contect no. [protected]
                      And mail id [protected]@yahoo.com
                      Acc. Name:- rn pharma
                      Acc no. [protected]
                      HDFC Bank customer support has been notified about the posted complaint.
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                        R
                        Ramesh Sorari
                        from Riasi, Jammu and Kashmir
                        Nov 5, 2017
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                        Address: Nainital, Uttarakhand, 91
                        Website: Payzapp

                        I was using payzapp to transfer my wallet money to my saving account... When i transfered 4000 rs through payzapp money is deducted from payzapp it was shown in notification but not received in bank account... No money is credited till now i am a middleclass parson today is the last day to pay my loan emi but this happened my civil will be effected because of this
                        +3 photos
                        HDFC Bank customer support has been notified about the posted complaint.
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                          R
                          ramustur
                          from Hyderabad, Telangana
                          Nov 5, 2017
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                          Website: PayZapp

                          I have made transaction in payzapp on november 3rd 2017. I have loaded 5000 rupees from hdfc credit card to payzapp wallet and tried to transfer 5000 rupees from payzapp wallet to hdfc bank account, money deducted from payzapp wallet but not credited to beneficiary account. I tried calling payzapp customer care but they are not responding. Please get me my money back as soon as possible it's very urgent.
                          +1 photos
                          Dear
                          I have attached copy of bank statement and also the payzapp wallet transaction clearly there showing i have done 2 times Rs.500/- transaction but in payzapp wallet its not showing so kindly check . Please kindly look into matter do the needful action

                          Thank You,
                          Regards,
                          Vishal Yewale
                          91-[protected]

                          failed transaction money not credited to hdfc bank account from payzapp - Comment #2906306 - Image #0
                          failed transaction money not credited to hdfc bank account from payzapp - Comment #2906306 - Image #1
                          Hy
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                            D
                            Dasari Bala Sunil
                            from Bengaluru, Karnataka
                            Nov 5, 2017
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                            Address: 560066

                            I have done 5000 payment on 1 nov 2017,
                            Added 10000 to my payzapp wallet on 3 nov 2017,
                            Again 5000 transferred to bank account on 3 nov 2017,
                            Now i should have 5000 amount in wallet and transaction on 3rd november.
                            But i don't have previous transactions on 3rd nov and remaining 5000 amount in my wallet.
                            Previous transaction displaying up-to nov 1.
                            What about november 3rd???
                            Hi sir,

                            I have transferred amount of 5000+2500 to my axis bank and sbh accounts
                            but i didnt get credit that amount into corresponding account numbers.
                            please do need help full on this action. whatever the customer support number they given that is not working it is getting always busy .

                            Thank you
                            Raju
                            [protected]
                            I have added Rs 3500 to payZapp on 03/11/2017, but money dictated from my account but is not reflected on payZapp .
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                              N
                              Nithin049
                              from Bengaluru, Karnataka
                              Nov 5, 2017
                              Resolved
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                              Resolved

                              Address: 560021

                              — forwarded message —
                              From: "nithin m"
                              Date: nov 4, 2017 7:00 pm
                              Subject: credit card smart emi not converted after confirmation - credit card [protected]
                              To:
                              Cc:

                              Dear hdfc team,
                              We are really frustrated to reach your customer executive via no:[protected] & 6160 6161. Tried best to reach more tan 10 times but couldn't make it.

                              Myself purchased new smartphone as on 08/10/17 via amazon seller services (Statement sheet attached), mumbai for 8449/- for 3 months tenure. But why the bill generated for full amount without the part payable emi option.

                              Let us now what is the exact amt payable for nov 2017 received statement.

                              Need call back on undersigned contact no asap.

                              Regards,

                              Nithin
                              [protected]
                              Dec 7, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 06, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We are fully sensitized to the comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                M
                                mdashfaq11
                                from Mavelikara, Kerala
                                Nov 5, 2017
                                Resolved
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                                Resolved

                                I tried many times to update my hdfc bank acc. With aadhar card no. Through netbanking and atm. At the end of transaction, got the message update aadhaar number - success. But the update remained unsuccessful. For other banks, i have successfully updated my aadhar number.

                                This issue i discussed with customer relationship officer, he told to update the address same as of in aadhar, then try. Then also, update is not successful.
                                They could have completely tracked and updated the reason if final phase not getting successful. This is making the requirement of going bank and paper work.
                                Dec 11, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 05, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,
                                Kindly mail us at [protected]@hdfcbank.com from registered email ID along with Customer Id, issue details and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.
                                -Manoj
                                HDFC Bank Customer assistance
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                                  Niharika Kumar
                                  from Mumbai, Maharashtra
                                  Nov 5, 2017
                                  Resolved
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                                  Resolved

                                  Address: Thane, Maharashtra, 400615

                                  Hdfc is the worst bank for taking any service from them.
                                  In the name of service they are just looting people and making a fool out of them.
                                  I had an outstanding of 90000/- and paid 55000/- out of the entire amount.
                                  I agree that i missed some payments but then again i am making regular payments.
                                  Issue is they have put a lot of dpd's in my cibil. I have an icici card also and there are hardly any dpd's in it but this hdfc is just looting people.
                                  They harass people in the name of service.

                                  Due to their cibil report, i am unable to get any personal loan. They continued to put dpd and ruined my cibil. Useless bank and service.
                                  Dec 9, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 05, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I request you to share your card number and registered contact details with complete issue to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    Prabha Goswami
                                    from Meerut, Uttar Pradesh
                                    Nov 5, 2017
                                    Resolved
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                                    Resolved

                                    Address: Nainital, Uttarakhand, 1111111111
                                    Website: Googal

                                    Sir i am prabha goswami. My problem is refund the money. How many times i was complain hdfc bank hldwani ntl but my money not refund. Hdfc staff not support very bad service to your hdfc bank chember no.6 and enquiry employee didn't give any help, information i was complaint date 28_8_17time 5:00pm again fifteen days after than after one week no response i fill dled form online my amount was not reached nios office but payment cutted by bank do something
                                    Dec 12, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 06, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your complete issue, account details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected]in the subject line. Will assist you better.

                                    -Manoj
                                    HDFC Bank Customer Assistance
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                                      Ram Singh Karireeya
                                      from Bandikui, Rajasthan
                                      Nov 5, 2017
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                                      Address: Panipat, Haryana, NDH037
                                      Website: [email protected]

                                      I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 4311 without my concern on date:17/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

                                      Name :- ramsingh
                                      Mobile no. :- [protected]
                                      Credit card number ending :- 4311
                                      HDFC Bank customer support has been notified about the posted complaint.
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