HDFC Bank Complaints & Reviews

Hi team,

I am facing issues with your service. Be it debit card or crrdit card.
For debit card, i had already paid the emi in the starting of oct'17. As the cycle run on every 23rd of month, emi got auto deducted due to which my balance is negative..
For credit card, it is showing conflicting data. One day, i have pay to some amount and the other amount is already updated and don't have to pay much. I have already taken the screenshot for the same. I even have the message for the same issue. Moreover, some issue is there with the due amount. Details are not cleared in the statement i asked for whole year.

Could you please look into the issue as soon as possible? I would prefer to switch to other bank if same thing continues.

Regards,
Ms

In today's era where everyone is concerned about customer experience in service industry, hdfc bank is hardly bother about it.
They charged for every thing be it neft/ imps via net banking.
Recently i have taken insta jumbo loan on my credit card which taken wrongly or in hurry. I requested for closer it on customer care. They asked for 3 percentage penalty for pre closer. I requested for waiver but they denied and ask to write email on customerservices. [protected]@hdfcbank.com.
Even after 4-5 days, i have not received revert.
I also wrote to mr. Puri id but got blunt response via email only (Pre closer charges is part of product and every loan have this).
As of now, i haven't received any call from any department of bank.
Below is the reference no.
Query reference number [protected].
Hbl=[protected]' fw: pre closer fee waiver insta jumbo loan.

Regards
Navneet kumar sharma

I am a hdfc bank credit card holder. My plan is wallet assist and its has been renewal on 17/nov/2017, but i am not interested about this service and don't want this membership any more. So cancel the service

Oneassist relationship number : 625499
Name :- saravana kumar
Email :- [protected]@gmail.com
Plan:- privilege-individual
Registered mobile number:- [protected]

I already cancelled of one assist membership

But rs. 1299/- debited from my credit card number ending with 7017 without my concern on date:20/10/2017. If i already canceled my membership then how can you debit the amount from my card.
I want my refund asap

Oneassist relationship number: 2863461
Name :- prince sharma
Mobile no. :- [protected]
Credit card number ending :- 7017

I am customer of your bank my a/c [protected] nri

My name is deepak kumar branch name

Mandi gobindgarh. Your bank officer

Miss rupali arora misbehaved with me.

She talked rudely. i felt insult in your branch. Date 27.10.17

my mobile no is [protected]

Please take action on my complaint.

thanking you.

deepak kumar

Inst-alert chg inc gst jul-sep2017-mir[protected]

I have seen the following charges in my hdfc salary account.

1. Hdfc has started charging once every quarter.

Its my salary account, should not i get privilage and deduction should not be done.

Date of deduction : 24 oct 2017
Narration : inst-alert chg inc gst jul-sep2017-mir[protected] mir[protected]
Amount deducted : 17.70

I want my money to be returned back.

Dear sir i did transaction on dated 23 october 2017 from hdfc payzaa to my axis bank account, but transaction was cancel due to time out, fund is zero in my wallet. Immediately i inform through mail because customer care number is always busy, no respond. I receive a mail which is auto reply by system. I have transfer fund due to emergency.
I am in problem. Total amount rs 11000.
I trust because hdfc is a big brand. Till today no respond.
Please refund my fund immediately because i am facing problem.
When i contact to hdfc customer care, they not entertaine me.
I am surprise, please help me.
My register mob number is [protected]
Notification copy is attached.
Anjani kumar gaur

Hello sir/madam,
I’m 31 years old man with disturbed financial condition and not able pay my bills on time from a long time. But from last 2 months i have been receiving call from one of your executive who is forcing me to pay complete amount. I have repeatedly requesting him to give me at least 2 more months to pay the amount. Now he’s is abusing me threatening me for which i’m mentally tortured nd disturb. Sometimes i i feel like to end my life. Is this the way you torture people. I’m not saying i will not pay the amount. What i want is i need 2 more months.
Kindly allow me for 2 more months.

Thank you,
Vishal phukan

This happens wd me evrytym dunno y... These ppl dnt hv reliable systems due to wch v customers hv to face many prblms.. Evrytym i transfer money frm my payzap ac to my dr card i rcv a msg dat its been debited bt i nvr gt ny msg saying dat the money hs been credited to my bank ac... Its so irritating... I cnt c money in my payzap ac neither in my bank ac n wen i call up cust care frst of ol they r nvr nvr nvr contactable n by gods grace if m able to reach thm smhow they always keeps on transferring me to sm odr dprtmnts... Huh... So rude n cheap service hdfc provides... N these bloody cust care ppl tels me dat it will take bloody 5-7 wrkng days fo money to be credited to my bank ac wat a #... Nw ive transfer evrythn to my bank ac frm pyzap n now i dnt hav anythn in my ac dunno whr my money z gone... Huh

I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 2412 without my concern on date: 27/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Relationship no : 2986336
Name : kalpesh patil
Card no ending with 2412

My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me). When i was called to customer care the balance was in negative amount of rupees-8403.45.
I was applying for laon and the loan was rejected to this negative amount which i was did not notified on this. Please help on this.. Action it correctly.

I have loaded an amount of 5000 from my axis card to payzapp. The amount is successfully loaded into payzapp but when i tried to transfer the amount to my bank, it is not transferred. So that transaction is failed, but the amount has been deducted from payzapp. So please credit my amount as soon as possible. My transaction id is :[protected]pl93cu6. I have done this transaction on 23 october.

The company is deducting money without any proper information. Don’t know what are these for. They deducted rs 177. And when i tried to register complaint for this, they said it is not a complaint category and i should contact accounts team and i hen i tried that only ivr responded with no option for transaction details other than amount. They should notify us if they are deducting money however this is happening time and again and we don’t even receive any meesage or email for this.

I have used hdfc payzapp application to transfer money from wallet to hdfc savings account as of 22.10.2017. But the transcation was failed not know the reason also my money was deducted 5k from the payzapp wallet but it was not transfered to my bank account nor in my wallet i contacted the payzapp customer service team didnt get a proper reply from them asusal they are saying it will credit but alomost 5 days over still i didnt get my refund. Please help me with the issue to be resolved. Transaction id[protected]hx71jg8

Ten days before i paid for a movie ticket using payzapp card, but didn't receive the ticket even after the amount has been deducted from my payzapp wallet. After enquiring with bookmyshow about it through email, i received an email from them saying they have refunded the amount which should be reflected in my payzapp account in less than ten days. Till now i didn't get any notification of received amount in payzapp transaction history.
Screenshot of payzapp payment is attached.

Hi,

I have been charged rs. 177 (Rs. 9.57) debit and 167. 43 negative mentioning the narration for transaction as "3rd party cash txn inc gst 181017-mir[protected]"

The transaction # is mir[protected]
Date 27/10/2017

I had a single cash transaction of rs. 1500 from a third party bank and how can hdfc befool us by levying such huge charges and that too on a salary account. It is totally against rbi policies. No confirmation message was sent when the account was debited. Please help me resolve this issue or i will move to court.

This is very disappointing and unacceptable where company like hdfc bank activated an oneassist membership to a customer without taking the consent.

I received a message on 21.10.2017 at 4:49pm stating that oneassist membership has been debited from my credit card ending *2306. Following this, on 24.10.2017, i received another message stating that they processed smartemi request for rs.1299 payable in 3 emis-1.50% roi pm, exclusive of gst. Total payable of rs 1417 inclusive of gst.

These all process have been taken place without my prior consent.

I am really not happy with the oneassist membership activation. I have made the complaint on the hdfc website regarding the same but have not heard anything yet.

I would like the oneassist membership to be cancelled and refund the debited amount of rs 1417 at the earliest.

This is a pathetic customer service.

I am really not happy with the

Hi team,

Money has been transfer with the reference id[protected]rg84xa9 amounting rs.5000 and[protected]dm15or8 rs.5000. The amount has been debited but not credited to the account.
This issue was raised with the concerned to payzapp team but we haven't received any response. There is delay to the customer.
Since its an immediate requirement request you to kindly resolve the issue.

प्रिय महोदय,
मैंने आपके यहां आपके प्रतिनिधि श्री कमलेश टेकवाणी के माध्यम से रीगालिया कार्ड के लिए आवेदन किया था और उन्होंने मुझे पूर्ण रुप से आश्वस्त किया था कि आपके मासिक वेतन और वार्षिक आय को देखते हुए आपको रीगालिया कार्ड ही दिया जाएगा लेकिन मुझे रिगालिया फर्स्ट कार्ड दे दिया गया।
दूसरी प्रमुख शिकायत यह है कि आपके प्रतिनिधि ने ऐड ऑन कार्ड के लिए मेरी बेटी का आवेदन पूर्ण रूप से भरा हुआ प्राप्त किया था और उन्होंने कहा था कि मुख्य कार्ड के साथ आपका एड आन कार्ड भी आपको दे दिया जाएगा लेकिन मुझे आज तक एड आन कार्ड नहीं मिला है, मेरी बेटी के नाम का ।

आपसे निवेदन है कि उपरोक्त दोनों बातों की अपने स्तर पर जांच करके मुझे अतिशीघ्र सूचित करने का कष्ट करें।
कृपया अपना उत्तर हिंदी में ही भेजें।

भवदीय,

पवन कुमार भारद्वाज
[protected]

I received a call yesterday, 26.10.2017 :

"i am calling form hdfc life insurance. You have taken a policy called 'classic assurance plan' on 23.3.10. Policy no. : 11403946. You have paid only first time rs. 50000. After that no premium has been paid for 7 years. So you have to pay rs. 3.5 lac.. We have recived message for cancellation of this policy as so much time is over. If you go for resettlement you have to pay first 3 premiums i.. E 1 lac and then can continue for 7 years. If you don't resettle witjin 1 week you will get only 5% of your paid amt. (50000) and neither hdfc nor you will get balance. It will go to irda."

She (Sonia) gave me name and phone no. :sidharth malhotra ([protected]) of regional head. She told me to call this no. And tell my decision.

Today when i called this no. He said it might have happened that when policy was taken agent told you it is one time only so you have not paid.. He conveyed my redience address (Which was in 2010) correct. Date of birth, my name correct.

I told him i have not received any document or mail id. He said no mail id is mentioned there in policy document.

He said a verification call will come to you from hdfc mumbai.

Today after 1 hour i nrecievdd a call from [protected] stating he is from hdfc mumbai. He told me that he will send someone to my house to fill form and collect cheque of 1 lac else it will not settle. Luckily i called your helpline to confirm wherein i was conveyed that it is fake call. But same telephone no. Other persons have also complained. Why no action against this person or number?