HDFC Bank Complaints & Reviews

My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me). When i was called to customer care the balance was in negative amount of rupees-8403.45.
I was applying for laon and the loan was rejected to this negative amount which i was did not notified on this. Please help on this.. Action it correctly.

I have loaded an amount of 5000 from my axis card to payzapp. The amount is successfully loaded into payzapp but when i tried to transfer the amount to my bank, it is not transferred. So that transaction is failed, but the amount has been deducted from payzapp. So please credit my amount as soon as possible. My transaction id is :[protected]pl93cu6. I have done this transaction on 23 october.

The company is deducting money without any proper information. Don’t know what are these for. They deducted rs 177. And when i tried to register complaint for this, they said it is not a complaint category and i should contact accounts team and i hen i tried that only ivr responded with no option for transaction details other than amount. They should notify us if they are deducting money however this is happening time and again and we don’t even receive any meesage or email for this.

I have used hdfc payzapp application to transfer money from wallet to hdfc savings account as of 22.10.2017. But the transcation was failed not know the reason also my money was deducted 5k from the payzapp wallet but it was not transfered to my bank account nor in my wallet i contacted the payzapp customer service team didnt get a proper reply from them asusal they are saying it will credit but alomost 5 days over still i didnt get my refund. Please help me with the issue to be resolved. Transaction id[protected]hx71jg8

Ten days before i paid for a movie ticket using payzapp card, but didn't receive the ticket even after the amount has been deducted from my payzapp wallet. After enquiring with bookmyshow about it through email, i received an email from them saying they have refunded the amount which should be reflected in my payzapp account in less than ten days. Till now i didn't get any notification of received amount in payzapp transaction history.
Screenshot of payzapp payment is attached.

Hi,

I have been charged rs. 177 (Rs. 9.57) debit and 167. 43 negative mentioning the narration for transaction as "3rd party cash txn inc gst 181017-mir[protected]"

The transaction # is mir[protected]
Date 27/10/2017

I had a single cash transaction of rs. 1500 from a third party bank and how can hdfc befool us by levying such huge charges and that too on a salary account. It is totally against rbi policies. No confirmation message was sent when the account was debited. Please help me resolve this issue or i will move to court.

This is very disappointing and unacceptable where company like hdfc bank activated an oneassist membership to a customer without taking the consent.

I received a message on 21.10.2017 at 4:49pm stating that oneassist membership has been debited from my credit card ending *2306. Following this, on 24.10.2017, i received another message stating that they processed smartemi request for rs.1299 payable in 3 emis-1.50% roi pm, exclusive of gst. Total payable of rs 1417 inclusive of gst.

These all process have been taken place without my prior consent.

I am really not happy with the oneassist membership activation. I have made the complaint on the hdfc website regarding the same but have not heard anything yet.

I would like the oneassist membership to be cancelled and refund the debited amount of rs 1417 at the earliest.

This is a pathetic customer service.

I am really not happy with the

Hi team,

Money has been transfer with the reference id[protected]rg84xa9 amounting rs.5000 and[protected]dm15or8 rs.5000. The amount has been debited but not credited to the account.
This issue was raised with the concerned to payzapp team but we haven't received any response. There is delay to the customer.
Since its an immediate requirement request you to kindly resolve the issue.

प्रिय महोदय,
मैंने आपके यहां आपके प्रतिनिधि श्री कमलेश टेकवाणी के माध्यम से रीगालिया कार्ड के लिए आवेदन किया था और उन्होंने मुझे पूर्ण रुप से आश्वस्त किया था कि आपके मासिक वेतन और वार्षिक आय को देखते हुए आपको रीगालिया कार्ड ही दिया जाएगा लेकिन मुझे रिगालिया फर्स्ट कार्ड दे दिया गया।
दूसरी प्रमुख शिकायत यह है कि आपके प्रतिनिधि ने ऐड ऑन कार्ड के लिए मेरी बेटी का आवेदन पूर्ण रूप से भरा हुआ प्राप्त किया था और उन्होंने कहा था कि मुख्य कार्ड के साथ आपका एड आन कार्ड भी आपको दे दिया जाएगा लेकिन मुझे आज तक एड आन कार्ड नहीं मिला है, मेरी बेटी के नाम का ।

आपसे निवेदन है कि उपरोक्त दोनों बातों की अपने स्तर पर जांच करके मुझे अतिशीघ्र सूचित करने का कष्ट करें।
कृपया अपना उत्तर हिंदी में ही भेजें।

भवदीय,

पवन कुमार भारद्वाज
[protected]

I received a call yesterday, 26.10.2017 :

"i am calling form hdfc life insurance. You have taken a policy called 'classic assurance plan' on 23.3.10. Policy no. : 11403946. You have paid only first time rs. 50000. After that no premium has been paid for 7 years. So you have to pay rs. 3.5 lac.. We have recived message for cancellation of this policy as so much time is over. If you go for resettlement you have to pay first 3 premiums i.. E 1 lac and then can continue for 7 years. If you don't resettle witjin 1 week you will get only 5% of your paid amt. (50000) and neither hdfc nor you will get balance. It will go to irda."

She (Sonia) gave me name and phone no. :sidharth malhotra ([protected]) of regional head. She told me to call this no. And tell my decision.

Today when i called this no. He said it might have happened that when policy was taken agent told you it is one time only so you have not paid.. He conveyed my redience address (Which was in 2010) correct. Date of birth, my name correct.

I told him i have not received any document or mail id. He said no mail id is mentioned there in policy document.

He said a verification call will come to you from hdfc mumbai.

Today after 1 hour i nrecievdd a call from [protected] stating he is from hdfc mumbai. He told me that he will send someone to my house to fill form and collect cheque of 1 lac else it will not settle. Luckily i called your helpline to confirm wherein i was conveyed that it is fake call. But same telephone no. Other persons have also complained. Why no action against this person or number?

I have booked a railway ticket but transaction failed due to network failure and money was deducted. I got refund msg from irctc, that 'An amount of Rs 6760.0 deducted against IRCTC Txn ID [protected]on 14-Oct-2017will be refunded as your ticket could not be booked / service not rendered. But Hdfc haven't credited it in my account, till now, and one same day I received another msg from irctc that 'Ur transaction on HDFC Bank DEBIT/ATM Card ending **** for Rs. 6760.00 has been credited/reversed by IRCTC12027 on[protected]:16:02:43. But till now no msg from bank I have received also I have cross checked it with ATM. I want support from bank. Because same thing happened with SBI but within no time they have credited it.

I transfer money 5000 & 3000 from PAYZAPP application to my account. the transactions no are[protected]aM00rS2 and[protected]uC63wF5 . but the amount is not transferred into my account. while from the application status is done as transfer ok. the transacton dates is[protected]. till date[protected] no payment is received into my account. plz look into the matter and get me notify where my payment is.
Mandeep Singh
[protected]

Dear concern,
On 23.10.2017 I have paid[protected]X2)/- to the bank account beneficiary's of [protected] @ SBIN0006677 and [protected] @ ANDB0000991. But amount not credited to account. Hence pl look into this and credit the amount to the beneficiary's. Attached payment receipts for your reference.
Complaint Ticket=063-138'
Rgds,
P.Sivakumar
[protected]
Payzapp card no:[protected]

Updated by mnaman, oct 27, 2017
Dear sir
I request to you that on 23/09/2017 i have complaint raise against hdfc bank to not respond to settlement of my loan account from last 2 years. Know hdfc bank will only give email to pay loan amount with interest but they will not ready to one-time settlement of the my loan account. They have given me customer care number and every week i spoke with some customer care officer they will give 5 working days to solve my problem but still i am not satisfied with hdfc bank customer care officer. So please help me what to do. I have take over loan from axis bank to hdfc bank. They disbursement outstanding amount to axis bank but they will not disburse any excess amount to me.in mean time they will freeze my account and they are not make mortgage of property also and i already pay the legal fees for mortgage of property.
I request to solve my problems as soon as possible.
My hdfc bank term loan a/c no. 81196348
Hdfc c. C. A/c no.
[protected]
Thanking you
Regards
Mahendra kumar sanklecha
Proprietor of prakash silk mill
Surat
Email. [protected]@gmail.com
[protected]@rediffmail.com

Hi,

I had lost my food plus card, i am a tcs associate, could you block the card and issue the new card. Also my old card has balance money in that account around 2k.

Could you please transfer the amount in the new card. I am waiting for you response.

The food card number is : [protected]

Please resolve this matter asap.

My email : ramya. [protected]@tcs.com

Dear sir,
I am akhil k, hdfc bank customer, having a cus. Id:[protected]Home branch:padmanabha nagar, bangalore). On oct 26, 2017 an amount of 2075.00inr had deducted from my account without prior notification. I had approached my home branch for resolving this issue. After a lot of trying, they responded that they will give me the customer care number and i have to call them for resolving this issue. I couldnt believe that my home branch didn't take any initiative to resolve its customer's problems.
Although i have tried telephonic communication with hdfc customer care, but i didn't get a positive response. As i am in kerala, and my home branch in bengarulu (It was salary account), it is little difficult to me to reach there.
Hope you understand my problem and i expect a solution which will give my unnecessarily deducted money back to the account.
Thanks in advance

Dear sir/madam

My self shaba hassan mirza hdfc credit card holder card no :[protected]
On 23-oct-2017 i have initiated 2 transactions using hdfc payzapp with refference no

[protected]uu78rw5 (Imps-withdrawls_ 5000 rs status failed wallet no [protected]

[protected] _loaded in wallet _5000rs status failed

Payzapp also confirmed in mail stating that funds will be credited with in 5 working days still it has not ben credited yet, i have also contacted to senior authorities of hdfc bank they are not answering the mails

Kindly look into this matter and help me to get rid and credit my funds back to source credit card

Regards
Shaba hassan mirza
Mob:[protected]

Though i have submitted kyc form online multiple times (Hdfc rejected them without any proper reason mentioned to me) and all my details including aadhar number and current address are up to date, hdfc bank is harassing me to reach bank branch and submit kyc form. I work monday to saturday and cannot take a day off for just this and loose my livelihood. But hdfc is not ready to understand all this and not even ready to send any agent to get it done, but keep harassing me and threatening me that my savings account will be freezed. Rbi mandated aadhar card alone but hdfc is harassing on the name of rbi for kyc form.

Dear sir/mam

I have transferred rs. 2000 from my payzapp account to my standard chartered bank account but my amount from the wallet was debited and it was not credited to my bank account. My transaction id[protected]ju69hg8
Dated : mon, oct 23, 17 - 11:02 am. So, kindly repay back the amount to my account.
Following are details: -

My payzapp register mobile no - [protected]

Txn id :[protected]ju69hg8

Hdfc credit card — cancellation of one assist membership

Submit a complaint
Cancellation of one assist membership

I am a new hdfc bank credit card holder. I didn't activated it. But the bank has auto debited rs. 1299/- from my credit card number ending with 6237 without my concern on date:27/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number :?
Name :- priyanka g
Mobile no. :- 95*552
Credit card number ending :- 6237