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HDFC Bank Complaints & Reviews

2.9
Updated: Apr 15, 2026
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HDFC Bank reviews & complaints page 1108

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B
Babu86uu
from Noida, Uttar Pradesh
Oct 28, 2017
Resolved
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Address: New Delhi, Delhi, 110017

Hello sir/madam,
I’m 31 years old man with disturbed financial condition and not able pay my bills on time from a long time. But from last 2 months i have been receiving call from one of your executive who is forcing me to pay complete amount. I have repeatedly requesting him to give me at least 2 more months to pay the amount. Now he’s is abusing me threatening me for which i’m mentally tortured nd disturb. Sometimes i i feel like to end my life. Is this the way you torture people. I’m not saying i will not pay the amount. What i want is i need 2 more months.
Kindly allow me for 2 more months.

Thank you,
Vishal phukan
Nov 28, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 28, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share the caller details, type of product and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
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    V
    Vanshika Digep
    from Dahod, Gujarat
    Oct 28, 2017
    Resolved
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    This happens wd me evrytym dunno y... These ppl dnt hv reliable systems due to wch v customers hv to face many prblms.. Evrytym i transfer money frm my payzap ac to my dr card i rcv a msg dat its been debited bt i nvr gt ny msg saying dat the money hs been credited to my bank ac... Its so irritating... I cnt c money in my payzap ac neither in my bank ac n wen i call up cust care frst of ol they r nvr nvr nvr contactable n by gods grace if m able to reach thm smhow they always keeps on transferring me to sm odr dprtmnts... Huh... So rude n cheap service hdfc provides... N these bloody cust care ppl tels me dat it will take bloody 5-7 wrkng days fo money to be credited to my bank ac wat a #... Nw ive transfer evrythn to my bank ac frm pyzap n now i dnt hav anythn in my ac dunno whr my money z gone... Huh
    Dec 5, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 31, 2017
    HDFC Bank Customer Care's response
    "Dear Customer,

    Request you to please provide us your registered contact details & issue details on the below Link: bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it. -

    Anay
    HDFC Bank Customer Assistance
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      K
      Kalpesh89
      from Mumbai, Maharashtra
      Oct 28, 2017
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      Address: Mumbai City, Maharashtra, 400706

      I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 2412 without my concern on date: 27/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

      Relationship no : 2986336
      Name : kalpesh patil
      Card no ending with 2412
      HDFC Bank customer support has been notified about the posted complaint.
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        Y
        Yamuna0077
        from Bengaluru, Karnataka
        Oct 28, 2017
        Resolved
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        Resolved

        Address: 560086
        Website: About hdfc bank

        My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me). When i was called to customer care the balance was in negative amount of rupees-8403.45.
        I was applying for laon and the loan was rejected to this negative amount which i was did not notified on this. Please help on this.. Action it correctly.
        Nov 30, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 29, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

        -Bejoy
        HDFC Bank Customer Assistance
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          Y
          from Pune, Maharashtra
          Oct 28, 2017
          Resolved
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          Resolved

          Address: Pune, Maharashtra, 411015

          I have loaded an amount of 5000 from my axis card to payzapp. The amount is successfully loaded into payzapp but when i tried to transfer the amount to my bank, it is not transferred. So that transaction is failed, but the amount has been deducted from payzapp. So please credit my amount as soon as possible. My transaction id is :[protected]pl93cu6. I have done this transaction on 23 october.
          Nov 11, 2017
          Complaint marked as Resolved 
          Finally Payzapp has taken total 5 business days to credit the amount in payzapp account.
          I have loaded an amount of 5000 from my ICICI card to payzapp. The amount is successfully loaded into payzapp but when i tried to transfer the amount to my bank, it is not transferred. So that transaction is failed, but the amount has been deducted from payzapp. So please credit my amount as soon as possible. My transaction id is :[protected]uB06wT2. I have done this transaction on 23 october.
          Mobil NO:-[protected].
          Hi,
          This is sharma.
          Today i have sent 5000 rs money to my friend account and money not received in account. But in payzapp showing transaction success but there is no transaction date. Please do the needful. It is urgent for me.
          I have attached the screen shot.
          My mobile number
          [protected].
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            M
            Mani170791
            from Gurgaon, Haryana
            Oct 28, 2017
            Resolved
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            The company is deducting money without any proper information. Don’t know what are these for. They deducted rs 177. And when i tried to register complaint for this, they said it is not a complaint category and i should contact accounts team and i hen i tried that only ivr responded with no option for transaction details other than amount. They should notify us if they are deducting money however this is happening time and again and we don’t even receive any meesage or email for this.
            Nov 28, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 28, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your account details, charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Bejoy
            HDFC Bank Customer Assistance
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              N
              Naveen Raj S
              from Jayamkondacholapuram, Tamil Nadu
              Oct 28, 2017
              Resolved
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              Resolved

              I have used hdfc payzapp application to transfer money from wallet to hdfc savings account as of 22.10.2017. But the transcation was failed not know the reason also my money was deducted 5k from the payzapp wallet but it was not transfered to my bank account nor in my wallet i contacted the payzapp customer service team didnt get a proper reply from them asusal they are saying it will credit but alomost 5 days over still i didnt get my refund. Please help me with the issue to be resolved. Transaction id[protected]hx71jg8
              Dec 6, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 31, 2017
              HDFC Bank Customer Care's response
              "Dear Customer,

              Request you to please provide us your registered contact details & transaction details on the below Link: bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it. -

              Anay
              HDFC Bank Customer Assistance"
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                K
                Kushal Kumar Ande
                from Hyderabad, Telangana
                Oct 28, 2017
                Resolved
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                Address: Hyderabad, Andhra Pradesh, 500016
                Website: www.bookmyshow.com

                Ten days before i paid for a movie ticket using payzapp card, but didn't receive the ticket even after the amount has been deducted from my payzapp wallet. After enquiring with bookmyshow about it through email, i received an email from them saying they have refunded the amount which should be reflected in my payzapp account in less than ten days. Till now i didn't get any notification of received amount in payzapp transaction history.
                Screenshot of payzapp payment is attached.
                Dec 4, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 31, 2017
                HDFC Bank Customer Care's response
                "Dear Customer,

                Request you to please provide us your registered contact details & transaction details on the below Link: bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it. -

                Anay
                HDFC Bank Customer Assistance
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                  Z
                  Zahid Muzzafar
                  from Delhi, Delhi
                  Oct 28, 2017
                  Resolved
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                  Resolved

                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                  Hi,

                  I have been charged rs. 177 (Rs. 9.57) debit and 167. 43 negative mentioning the narration for transaction as "3rd party cash txn inc gst 181017-mir[protected]"

                  The transaction # is mir[protected]
                  Date 27/10/2017

                  I had a single cash transaction of rs. 1500 from a third party bank and how can hdfc befool us by levying such huge charges and that too on a salary account. It is totally against rbi policies. No confirmation message was sent when the account was debited. Please help me resolve this issue or i will move to court.
                  Nov 30, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 30, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  HDFC Bank offers the customer, convenience of anywhere banking in any of our branches along with the extensive ATM network.However to deter indiscriminate deposits and to offer the service in a controlled manner, third party cash transactions are permitted at a nominal charge. Levy of this service charge, as with all other service charges levied by the Bank, is at the sole discretion of the Bank. Third Party cash transactions (deposits and withdrawals), at any branch through teller counters, would be accepted in Savings accounts up-to a limit of Rs. 25, 000 per transaction per day. This service would be offered at a nominal charge of Rs.150 per transaction, plus applicable taxes irrespective of the amount deposited/withdrawn.

                  -Anay
                  HDFC Bank Customer Assistance
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                    S
                    sharmila lama
                    from Kolkata, West Bengal
                    Oct 28, 2017
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                    Address: Kolkata, West Bengal, 700032
                    Website: HDFC credit card

                    This is very disappointing and unacceptable where company like hdfc bank activated an oneassist membership to a customer without taking the consent.

                    I received a message on 21.10.2017 at 4:49pm stating that oneassist membership has been debited from my credit card ending *2306. Following this, on 24.10.2017, i received another message stating that they processed smartemi request for rs.1299 payable in 3 emis-1.50% roi pm, exclusive of gst. Total payable of rs 1417 inclusive of gst.

                    These all process have been taken place without my prior consent.

                    I am really not happy with the oneassist membership activation. I have made the complaint on the hdfc website regarding the same but have not heard anything yet.

                    I would like the oneassist membership to be cancelled and refund the debited amount of rs 1417 at the earliest.

                    This is a pathetic customer service.

                    I am really not happy with the
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Sharmila,

                    Greetings from OneAssist...!

                    We deeply regret for the inconvenience caused to you.

                    As per your request, plan has been cancelled vide Service Request number 2505672 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

                    Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                    Regards,

                    Brijesh

                    Team OneAssist.
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                      Z
                      Zeeshh
                      Oct 28, 2017
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                      Address: 560068

                      Hi team, Â

                      Money has been transfer with the reference id[protected]rg84xa9 amounting rs.5000 and[protected]dm15or8 rs.5000. The amount has been debited but not credited to the account.
                      This issue was raised with the concerned to payzapp team but we haven't received any response. There is delay to the customer.
                      Since its an immediate requirement request you to kindly resolve the issue.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      Request you to please provide us your registered contact details & transaction details on the below Link: bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it. -

                      Anay
                      HDFC Bank Customer Assistance
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                        P
                        Pawan Bhardwaj Bhardwaj
                        from Chakia, Bihar
                        Oct 28, 2017
                        Resolved
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                        Address: Bikaner, Rajasthan, 334003

                        प्रिय महोदय,
                        मैंने आपके यहां आपके प्रतिनिधि श्री कमलेश टेकवाणी के माध्यम से रीगालिया कार्ड के लिए आवेदन किया था और उन्होंने मुझे पूर्ण रुप से आश्वस्त किया था कि आपके मासिक वेतन और वार्षिक आय को देखते हुए आपको रीगालिया कार्ड ही दिया जाएगा लेकिन मुझे रिगालिया फर्स्ट कार्ड दे दिया गया।
                        दूसरी प्रमुख शिकायत यह है कि आपके प्रतिनिधि ने ऐड ऑन कार्ड के लिए मेरी बेटी का आवेदन पूर्ण रूप से भरा हुआ प्राप्त किया था और उन्होंने कहा था कि मुख्य कार्ड के साथ आपका एड आन कार्ड भी आपको दे दिया जाएगा लेकिन मुझे आज तक एड आन कार्ड नहीं मिला है, मेरी बेटी के नाम का ।

                        आपसे निवेदन है कि उपरोक्त दोनों बातों की अपने स्तर पर जांच करके मुझे अतिशीघ्र सूचित करने का कष्ट करें।
                        कृपया अपना उत्तर हिंदी में ही भेजें।

                        भवदीय,

                        पवन कुमार भारद्वाज
                        [protected]
                        Nov 28, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 28, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your card no., complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          S
                          Samir18
                          from Nashik, Maharashtra
                          Oct 27, 2017
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra
                          Website: HDFCLIFE.com

                          I received a call yesterday, 26.10.2017 :

                          "i am calling form hdfc life insurance. You have taken a policy called 'classic assurance plan' on 23.3.10. Policy no. : 11403946. You have paid only first time rs. 50000. After that no premium has been paid for 7 years. So you have to pay rs. 3.5 lac.. We have recived message for cancellation of this policy as so much time is over. If you go for resettlement you have to pay first 3 premiums i.. E 1 lac and then can continue for 7 years. If you don't resettle witjin 1 week you will get only 5% of your paid amt. (50000) and neither hdfc nor you will get balance. It will go to irda."

                          She (Sonia) gave me name and phone no. :sidharth malhotra ([protected]) of regional head. She told me to call this no. And tell my decision.

                          Today when i called this no. He said it might have happened that when policy was taken agent told you it is one time only so you have not paid.. He conveyed my redience address (Which was in 2010) correct. Date of birth, my name correct.

                          I told him i have not received any document or mail id. He said no mail id is mentioned there in policy document.

                          He said a verification call will come to you from hdfc mumbai.

                          Today after 1 hour i nrecievdd a call from [protected] stating he is from hdfc mumbai. He told me that he will send someone to my house to fill form and collect cheque of 1 lac else it will not settle. Luckily i called your helpline to confirm wherein i was conveyed that it is fake call. But same telephone no. Other persons have also complained. Why no action against this person or number?
                          Dec 3, 2017
                          Complaint marked as Resolved 
                          HDFC Life customer support has been notified about the posted complaint.
                          Oct 27, 2017
                          madhu seth's response
                          i have a policy with your company policy no is 14595544 i just wanted to know if i redeem that policy what will be the amount i get as per NAV
                          Verified Support
                          Oct 30, 2017
                          HDFC Life Customer Care's response
                          Hi, please note that the contact no.'s from which the call was received by you would be checked by us to know the details and to authenticate the same. Further, if the contact no.'s are found to be associated with us post verification, the action as per organizations frame ruled and clauses would be taken into consideration.
                          Verified Support
                          Oct 31, 2017
                          HDFC Life Customer Care's response
                          Hi, I wish to inform you that post conducting the investigation and verification of the above mentioned contact no.'s by us, we have reached out to this conclusion that the mentioned contact no.'s are not associated and neither are registered with HDFC Life. Further, I request you to be cautious and on guard against such unwanted calls. Also, I would request you not to act on any such information received in the name of HDFC Life, or IRDAI.
                          Please refer below the IRDA Notice on Spurious Calls. http://www.hdfclife.com/irda-public-notice-on-spurious-calls. Further, the suitable action would be taken by us under the purview of the organizations rules and regulations.-- Manish.
                          Please send me status of policy no 14595544 if i want to redeem that policy what will be the amount as per today NAV
                          HDFC Life Customer Care's response, Nov 2, 2017
                          Hi, to know the details of the policy, you may connect with our customer care no. on 1860 267 9999. Policy related details and informations being confidential could not be shared on an open platform. So request you to either connect with our customer care or may also write to [email protected] from the registered Id. Tje query will be addressed.
                          HDFC Life Customer Care's response, Nov 2, 2017
                          Hi, to know the details of the policy, you may connect with our customer care no. on 1860 267 9999. Policy related details and informations being confidential could not be shared on an open platform. So request you to either connect with our customer care or may also write to [email protected] from the registered Id. The query will be addressed.
                          HDFC Life Customer Care's response, Nov 2, 2017
                          Incase the email is sent by you, do share the interaction Id for us to track the same.
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                            Deepak C. Tiwari
                            from Mumbai, Maharashtra
                            Oct 27, 2017
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                            I have booked a railway ticket but transaction failed due to network failure and money was deducted. I got refund msg from irctc, that 'An amount of Rs 6760.0 deducted against IRCTC Txn ID [protected]on 14-Oct-2017will be refunded as your ticket could not be booked / service not rendered. But Hdfc haven't credited it in my account, till now, and one same day I received another msg from irctc that 'Ur transaction on HDFC Bank DEBIT/ATM Card ending **** for Rs. 6760.00 has been credited/reversed by IRCTC12027 on[protected]:16:02:43. But till now no msg from bank I have received also I have cross checked it with ATM. I want support from bank. Because same thing happened with SBI but within no time they have credited it.
                            HDFC Bank customer support has been notified about the posted complaint.
                            I have booked railway ticket through irctc but transaction failed due to server error. Amount 5208.18 debited from my account against irctc transaction id [protected]. How amount will be created in my account
                            I booked 2 tickets from IRCTC website on 30June 2022 from Varanasi to Lokmanyatilak, but the transaction failed and the money of 4174.3rs was debited to my HDFC account.
                            UPI Transaction ID:[protected]
                            IRCTC Txn ID:-[protected]
                            When i talked to the IRCTC representative they told me that money has been already Refund is done from IRCTC . Contact Gpay Representative...than I Contact Gpay Representative than they told me I am really sorry but refund was initiated from IRCTC, there is no role of gpay in the process of refund...than What to do now?
                            Now after almost 14 Day's Done..But Gpay & IRCTC and HDFC Bank not Refund My Amount...I have Check My Bank Statements also but still I not get my Amount .
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                              M
                              Mandeep Kainth
                              from Chandigarh, Chandigarh
                              Oct 27, 2017
                              Resolved
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                              Resolved

                              Address: Paschim Medinipur, West Bengal, 140301

                              I transfer money 5000 & 3000 from PAYZAPP application to my account. the transactions no are[protected]aM00rS2 and[protected]uC63wF5 . but the amount is not transferred into my account. while from the application status is done as transfer ok. the transacton dates is[protected]. till date[protected] no payment is received into my account. plz look into the matter and get me notify where my payment is.
                              Mandeep Singh
                              [protected]
                              Dec 2, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 31, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Request you to please provide us your registered contact details & transaction details on the below Link: bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it. -

                              Anay
                              HDFC Bank Customer Assistance
                              ref ID PZ[protected]
                              Dear Sir,  

                              I want to notify you that I am using Payzapp HDFC App to transfer money. And on date[protected], I transfered money Rs. 5000 & Rs. 3000 from PAYZAPP application to my SBI Account. The transactions no are[protected]aM00rS2   and[protected]uC63wF5 respectively. But the amount is not transferred into my SBI Bank account. The bank representatives of SBI also verified that no payment is received to my A/c. while the application status is done as transfer ok. The transaction dates is[protected]. And now till date[protected] no payment was received into my account. And no refund was also given to me by Payzapp. Please look into the matter and refund my Rs 8000/- as soon as possible.

                              Thanking You,

                              Mandeep Singh
                              [protected]
                              [protected]
                              [protected]@gmail.com
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                                S
                                SK prudhvi
                                from Sirsilla, Telangana
                                Oct 27, 2017
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                                Address: Chittoor, Andhra Pradesh, 517507

                                Dear concern,
                                On 23.10.2017 I have paid[protected]X2)/- to the bank account beneficiary's of [protected] @ SBIN0006677 and [protected] @ ANDB0000991. But amount not credited to account. Hence pl look into this and credit the amount to the beneficiary's. Attached payment receipts for your reference.
                                Complaint Ticket=063-138'
                                Rgds,
                                P.Sivakumar
                                [protected]
                                Payzapp card no:[protected]
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                                  M
                                  mnaman
                                  from Surat, Gujarat
                                  Oct 27, 2017
                                  Resolved
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                                  Address: Surat, Gujarat, 395001

                                  Updated by mnaman, oct 27, 2017
                                  Dear sir
                                  I request to you that on 23/09/2017 i have complaint raise against hdfc bank to not respond to settlement of my loan account from last 2 years. Know hdfc bank will only give email to pay loan amount with interest but they will not ready to one-time settlement of the my loan account. They have given me customer care number and every week i spoke with some customer care officer they will give 5 working days to solve my problem but still i am not satisfied with hdfc bank customer care officer. So please help me what to do. I have take over loan from axis bank to hdfc bank. They disbursement outstanding amount to axis bank but they will not disburse any excess amount to me.in mean time they will freeze my account and they are not make mortgage of property also and i already pay the legal fees for mortgage of property.
                                  I request to solve my problems as soon as possible.
                                  My hdfc bank term loan a/c no. 81196348
                                  Hdfc c. C. A/c no.
                                  [protected]
                                  Thanking you
                                  Regards
                                  Mahendra kumar sanklecha
                                  Proprietor of prakash silk mill
                                  Surat
                                  Email. [protected]@gmail.com
                                  [protected]@rediffmail.com
                                  Nov 28, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 27, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have once again received your email vide ref id[protected]. Our team is still investigating in the matter and will respond to you in 4 working days.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    R
                                    Ramya21990
                                    Oct 27, 2017
                                    Resolved
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                                    Resolved

                                    Hi,

                                    I had lost my food plus card, i am a tcs associate, could you block the card and issue the new card. Also my old card has balance money in that account around 2k.

                                    Could you please transfer the amount in the new card. I am waiting for you response.

                                    The food card number is : [protected]

                                    Please resolve this matter asap.

                                    My email : ramya. [protected]@tcs.com
                                    Nov 27, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 27, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    For blocking FoodPlus Card you can call PhoneBanking. Check PhoneBanking no. here http://bit.ly/2fEZqtn.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      A
                                      akhilkottayan
                                      from Surat, Gujarat
                                      Oct 27, 2017
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                                      Dear sir,
                                      I am akhil k, hdfc bank customer, having a cus. Id:[protected]Home branch:padmanabha nagar, bangalore). On oct 26, 2017 an amount of 2075.00inr had deducted from my account without prior notification. I had approached my home branch for resolving this issue. After a lot of trying, they responded that they will give me the customer care number and i have to call them for resolving this issue. I couldnt believe that my home branch didn't take any initiative to resolve its customer's problems.
                                      Although i have tried telephonic communication with hdfc customer care, but i didn't get a positive response. As i am in kerala, and my home branch in bengarulu (It was salary account), it is little difficult to me to reach there.
                                      Hope you understand my problem and i expect a solution which will give my unnecessarily deducted money back to the account.
                                      Thanks in advance
                                      Nov 30, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 27, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Your email has been received vide ref id[protected]. We will investigate in the matter and will revert to you in 4 working days.

                                      -Anay
                                      HDFC Bank Customer Assistance
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                                        H
                                        hassanmirza
                                        from Delhi, Delhi
                                        Oct 27, 2017
                                        Resolved
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                                        Address: Hyderabad, Andhra Pradesh, 500013
                                        Website: WWW.HDFCBANK.COM

                                        Dear sir/madam

                                        My self shaba hassan mirza hdfc credit card holder card no :[protected]
                                        On 23-oct-2017 i have initiated 2 transactions using hdfc payzapp with refference no

                                        [protected]uu78rw5 (Imps-withdrawls_ 5000 rs status failed wallet no [protected]

                                        [protected] _loaded in wallet _5000rs status failed

                                        Payzapp also confirmed in mail stating that funds will be credited with in 5 working days still it has not ben credited yet, i have also contacted to senior authorities of hdfc bank they are not answering the mails

                                        Kindly look into this matter and help me to get rid and credit my funds back to source credit card

                                        Regards
                                        Shaba hassan mirza
                                        Mob:[protected]
                                        Oct 30, 2017
                                        Complaint marked as Resolved 
                                        MY Credit card Details Hacked by some one hence i closed this Credit card
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Oct 31, 2017
                                        Updated by hassanmirza
                                        PAYZAPP AND HDFC BANK REFUNDED FUNDS HENCE WILLING TO CLOSE THE CASE AND CREDIT CARD DETAILS HACKED BY SOME ONE AND I HAVE ALREADY FILED A FIR ON CULPRITS WHERE THEY INITAITED TRANSACTION FOR PAYING POWER BILL TELENGANA STATE PDCL
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