HDFC Bank Complaints & Reviews

Hii my name is mayur suthar & i'm first time using this apps i was 5000 transfer money in my bank account bt my mistake fill in the ifsc code is. Wrong n can't back my money in wallet so pls can. U send. Me my back money in wallet
My mobile nom [protected]
Tomorrow i using this apps
N customer care number is always busy anytime then i'm complain

Please do not post any contact number on this site
Name identified by true caller

+91 [protected] karnama
+91 [protected] aman sharma
+91 [protected] ask card
+91 [protected] depak kumar

Agar aap apna number post karte hai to fraud calls ke chances hai
Or ye is tarah bat karte hai jaise bankers ho
Aap in numbers par apni koi details share mat kare please.

Hi,

I have transferred of rs. 3000 from payzapp wallet to bank account since the transection was showing completed success in payzapp transection history but amount not get credited to bank account. I have tried to continuously on your customer care number its allways comes busy and busy... I have also mailed to you your support team but still no response from them kindly please check and revert us.

My transaction id:[protected]hh52uf1

Mobile number:[protected]

I transferred money from the payzapp account to the bank account.
Money got deducted from payzapp account but it is not credited to the bank account.

And now i am not able to login to payzapp. Im getting error as authentication failed. Whats wrong with payzapp. My security question is also blcoked now. I will never trust hdfc products agai. Im going to change my salary account from hdfc.
My registered mail id is nandini.[protected]@gmail.com

Dear sir,
I am using hdfc credit card since many years ending with 7520. Unknowingly one assist had given memmbership to this card. Last year on behalf of my request they have not cancelled my membership. Now they have upgraded my plan &continue memmbership. Now i want to know that who is oneassist to debit fee from my credit card. Is oneassist sisterconcern of hdfc bank? Ifnot let me clear how oneassist has debited fee from creditcard without giving any prior notice to me. Please reffer me complaint no. Of this complaint. Also give me clear justification about this matter, althuogh i have decided to file petition in court against you.

Regards
Rajesh rana
[protected]

Hello there,
I did contact you regarding emi, but you guys have reject the request by saying that there is no offer. This is disappointing and frustrating.
When we buy things from the vendor which you have suggested, emi gets converted automatically. But when we spend as per our convince then there are lot of things we need to do to convert it into emi.
This is so sad and unfair.

Thank you.
Kishor janire

Dear sir, madam

I am sushil kumar form jalandhar
Toady hdfc bank give me loan on my car
₹ 3, 37, 000. And hdfc bank employees jagdip singh take 5 blank cheque from my side. For hdfc bank security reason for loan amount. I was give 5 five signature check on 18 oct 2017.

Toady bank give me car loan in my account saving account ([protected]) at 15:07 pm ₹3, 37, 000 which cheques i was give
Hdfc bank employees jagdip singh. Cheque no 000007 jagdip take payment from my account behav on hdfc loan security cheque. He withdraw ₹2, 50, 000 behav of security cheque. That's by i will request please stop my cheques and in features any cheque before clearing please informed me. Because i m not too much rich ₹2, 50, 000 to much for me. I don't know how i take my money back.

Please in features please secure my account from ur employees.

Its really disappointing to know on my regalia card annual fee has been charged in spite of 100% assurance given by your bank head for southcity 2 shivali gupta that the card has no fee and is absolutely free for preferred customers.

I was not interested in taking the card still shivali gupta insisted that its free and there are numerous benefits like free taj membership etc. Which was never given to me.

I along with my family have maintained the bank balance and still have to be wasted time in these issues.

Kindly reverse the charges and resend the statement immediately.

Have done transaction on 23/10/2017, for 5000 RS transfer to hdfc bank but transaction has been debited from my payzapp wallet but not received in bank. So please take appropriate action .
I have done many mail to payzapp but there are only system generates ticket for complain and no one is replying for the same . So please let me know how many days it will take.
My registered no : [protected].

Hdfc keeps deducting some charges or the other for new features they add. My account got classified from a preferred customer to classic or something. I discovered i'm subscribed for some alters and every month they keep deduction 15 to 20 rupees. Similarly when there was a death in the family and urgently 50k was to be withdrawn to withdraw by cheque was charged 300.in some pretext or the other hdfc keeps charging and always has some legal workaround or justification for it. Even if they take 100 rupees on an average from each of their customers which could be around 10 lakh, that a crore or rupees just like that. No wonder they claim to be the most profitable and number 1 bank.

Hello hdfc team... I have been using hdfc titanium credit card for 11 months... However due to some sort of financial problems related to my job change and health issues... I am not able to clear the minimum due amount but i am promising to pay it in the first week of next month... But ur collection department executive is not able to understand my problem and are calling me repeatedly with unprofessional conversation regarding this issue... I beg your consideration towards my concern and i promise it will never happen in future... Kindly look after the issue with ur generosity...
Here are my details attached:
Date of incident:25/10/2017
Collection department executive no:[protected]
My number:[protected]
My name:tejas dwivedi

Hi,
This is rahul gharde,
I made a transaction on 22 oct 2017 to send money to my hdfc bank account but that transaction got failed and money deducted from the wallet and not reflected to my bank account.
Transaction status : failed
Transfer type : withdrawal
Transferred on : sun, oct 22, 17 12:50 pm
Transaction id (Txn id):[protected]wh73ku0
Area info: n/a
Billed : yes

Hi team,

I had made a payment of 1000 rupee towards my icici bank account from hdfc payzapp.
Money has been debited from the app but it has not been credited in my icici bank account.
I am trying to call customer care but call is not getting connected.
I had sent multiple mail but no response till now.

Pfb the mail communication.

Dear customer,

Thank you for writing to us.

This is a system-generated response to acknowledge receipt of your e-mail. Our customer service executives will respond to your queries within 24 hours.

Please note:-
Cashback will be posted to the wallet in 5 working days from the date of transaction for mobile recharge, book my show.

For transaction failures / cancellations the amount will be refunded to the source account within 5 working days from the date of transaction, except for mvisa where the refund will be posted to the wallet.

In case you have not received the funds back in 5 working days across any transactions, we request you to raise a chargeback with your issuing banks branch or phonebanking.

In case your query requires further investigation and takes a longer time, we will keep you informed on the time required for resolution.

We assure you the best of our services at all times.

Thank you
Regards,
Hdfc bank payzapp team
Payzapp toll free : [protected]
Payzapp email support : [protected]@payzapp.in

— original message —
From: amar srivastava [[protected]@gmail.com]
Sent: sunday, oct 22 2017 1:09pm
To: [protected]@payzapp.in [[protected]@payzapp.in]
Subject: payment not credited

Hi team,

I have made on transaction of 1000 rupee to my icici account and payment has not been received.
Pfa the screenshots for the same.

Regards
Amar srivastava

Amar srivastava
Oct 24 (1 day ago)

To support
Team,

I am still waiting to get a call from your side and waiting for the payment to get it credited in my account as well.

Please do the needful asap.

Thanks,
Amar

Amar srivastava
Oct 24 (1 day ago)

To support
Hi team,

Please share an update on this.

Thanks,
Amar

Amar srivastava
12:52 am (16 hours ago)

To support
Hi team,

Please share an update on this.

Thanks,
Amar
—
Regards,
Amar srivastava

Amar srivastava
12:14 pm (5 hours ago)

To support
Hi team,

Please share an update on this.

Thanks,
Amar
—
Regards,
Amar srivastava

Amar srivastava
5:48 pm (0 minutes ago)

To support
Team,

What is going on?? I am trying to call customer care since morning but call is not getting connected and no one is giving me proper response on mail as well.

This is to inform you that i have salary account in your bank @ kota rajasthan.
Monday i did a transaction of 9000/- rs. With upi no.[protected] from my account.
My account no is [protected] my name is narendra rathore. My mobile no is [protected]. I am also trying to contact on coustomare care phone banking but call disconnected autromatically.
Please do need ful.

Sir,

Iam k radha menon. My account no is [protected]. I applied atm card & internet banking facility also.. My address has changed now. Already i have informed in bank. Got one cheque book. Pls issue my atm card &pin and internet banking package also.

My old address is;

Radha menon
Villa no - 4,
Skyline spring field homes
Kallamparambu road, edappally po
Padivattom, kochi - 682024

My new address is;

Radha menon
Villa no -28,
Skyline spring field homes
Kallamparambu road, edappally po
Padivattom, kochi - 682024.
Please consider this as an request

Radha menon

We have a agriculture limit with you since 2016 (Hdfc bank tibri road branch gurdaspur punjab)
In the beginning we used all amount for abroad purpose so bank charge us 60, 000 (Like 11% interest) for 18 lakh limit. We paid that amount. Later we paid 8 lakh to bank than 11lakh is left that time bank charge us 47000 (Interest).
After few month only 7lakh is left out of 18lakh but again bank charge us 55000 interest i don't know why? This amount is higher than previous.
But now present 2017 i paid 14lakh 40thousand and only 3lakh50thousand left but again bank charge us 60, 000.
Please help us
This is a fraud we are not rich that we pay according to what they want. Please find attached photos of transactions which will help u to know our case.

Please we want your help seriously.

I am getting frequent failure messages while transfering payzapp balance to bank accounts. I have added rs 4500 from my credit card to payzapp on oct 23. But only rs.3500 is shown as added to payzapp. All transactions from payzapp to bank accounts got failed, upon checking the account to which payzapp fund was transferred, i can see that the amount has not been added to the bank account and the amount is not yet refunded even after two days!

Out of the total of rs.4500, only 3500 got credited to payzapp, the remaining rs.1000 is not credited to payzapp or refunded back to credit card

Their customer support numbers does not exist and they wont even reply to the mails inspite of sending around 6 mails already in last two days!! Hdfc customer care says that they cannot do anything about issues related to payzapp.

Worst experience ever!! Nobody should be using this app ever!

I was a very happy and content customer till about five minutes ago. This is a complaint against one of your employee that would be just a tele - caller calling on customers to do the credit card payment. My last due could not be paid on time as i was on a vacation. About three days ago, i had got a call but had informed that i would be making the payment post my vacation.

Today i got another call from +91 [protected], delhi number, he was another employee who had called about my credit card bill payment. My issue and concern is this, he was extremely arrogant, authoritative and rude. His tone was threatening and was treating me like i work for him. I asked him what was his name, he said his name is vikas, so i asked him what was his full name, to which he replied that 'pura naam jaan ke kya aap payment kar doge' (If i give you my full name, will you make the payment?). To my shock, i have never ever got a call from your team of a person who talks in an abrasive tone. My whole point of asking his full name was for verification purposes, (There are so many fraud calls these days around) i think i am entitled to ask as well because it is my hard-earned money at stake. I do not have an issue with your employees calling me and reminding me to pay my credit card bill.

I have an issue with people/ employees who do not understand the value of a customer. Your entire organization thrives on customers. There is a way to talk to customers, and i also understand the fine line between assertion and aggression.

Dear the greatest hdfc bank in the world,

My name is : nerella thirupathi
Customer id : 55995416

Problem : inter-brn cash chg incl gst charges @ 177 @ 2 times continuously.
See the attached image for more details

Challenge : solve my query and call me back before end of day by tomorrow to prove my first line in this message is correct

Dear all,

I have a proble with payzapp sponsored by hdfc. I have transferred 4000 to my payzapp to transfer to my bank account. But the transaction initially said it is failed but later the status has shown transaction success. But the amount is not transferred to my personal savings account.

I am trying to reach them since 4 days but their customer care no. Is not working so i have written an email to sort out the issue. There is no response on email either. When i tried to reach hdfc customer care, they said that they are not concerned about payzapp as it is a separate department.

When payzapp is sponsored by hdfc howcome hdfc will not be responsibile for any transaction done through payzapp.

This is the worst payment site i have seen ever. Now someone help me how to get my amount refunded back to account or my card.