HDFC Bank Complaints & Reviews

Hi team,

I did a transaction from my number "78xxxxx854" on 23rd oct. Tried to transfer 5000 from my payzapp wallet to my bank account 068xxxxxxx95 with trasaction id "[protected]st75sg7".

Till now amount not credited. Yesterday status was failed and today it is displaying success but till now amount not credited to my bank account.

Worst service.24x7 customer care number [protected] is always busy or after ring nobody lifting the call. Unable to reach hdfc payzapp people to address my issue

Thanks

Dear Payzapp Team,

I have transferred Rs. 5000/- from payzapp to my account number. But amount did not get credited and the transaction is showing success.

Transaction id:[protected]zG59jD4
Via IMPS: 220968dmBhW9
Toll Free number is always busy, please help out.

Contact no: [protected]

I have applied for a credit card, which i will be receiving within 3 working days as per you sms. But your people has registered wrong email id of mine, hence i believe i will not be able to see my statements. Please look into this matter asap. My application number is - cc32934139.

My email id is [protected]@gmail.com

Thank you,
Sourav chakraborty

To
The regional manager
Hdfc bank limited
Chandigarh
Subject : complaint against ms. Amita branch manager, village gahaur, district ludhiana for harassing/non-cooperation/non-customer satisfaction
Respected sir/madam,
I, avtar singh s/o s. Sarmukh singh r/o village gahaur, district ludhiana having 6 saving accounts in my name and my family members name at the above said branch from last 8-9 years.
I was have a saving of good funds with this village gahaur, district ludhiana earlier but due to the bad attitude of branch manager ms. Amita (Misbehaving / not attending / waiting for the payment / waiting for drafts, depositing again and again), we have already shifted my/our family funds to oriental bank of commerce, branch dewatwal, ludhiana.
I requested for my agricultural limit as i have 90 acres of land but she refused to do so as she is always busy in her personal / family matters and always busy on mobile outside the branch. Whenever we want to contact her, she is found busy on mobile outside the branch.
My son recently visited the branch for depositing a payment of rs. 6.50 lacs but for her signature he had to wait for approximately 1 hour as the work of depositing money was of only 5 minutes as there was no customer at 12.30 pm dated 23/10/2017. (Please check the cctv)
Above all she is never willing to do work as she is engaged wit one or other personal problem on mobile.
I request your good self to please transfer ms. Amita, branch manager, branch gahaur, district ludhiana because each and everyone is fed up of her.
I will be very thankful to you for her transfer as soon as possible.
Thanking you
Yours sincerely
Avtar singh
[protected]

My policy number is[protected]Hdfc life youngstar udaan)

Now immediately after the purchase i made few calls to the customer support at hdfc life and requested them to cancel my policy since i had changed my mind and also was under some financial difficulties. The online team asked me to visit a nearest branch and cancel there.

I spoke with the representative and she told me that they will send me a cancelation...

Hi team,

As i transacted today rs 5000 using payzapp to credit the amount to my bank account which i added earlier to this.
But amount is not credited to my axis bank account which transferred from payzapp which is showing successful transactions as attached in the mail.
Please update the status where the amount gone. I didn't have amount payzapp account or in my bank account.

Transaction id:[protected]vt80kz4

Regards
Vishnu

Sutomer id[protected]
My a/c - [protected]

Has been deducted about 10, 000 rs. I have requested to branch manager but did not got any response.

मेरे बैंक खाता से लगभग दस हजार रूपये कटौती हुयी है. मै बहुत गरीब हू. ब्रांच मेनेजर से रिक्वेस्ट किया तीन महीने पहले. अभी तक मेरी समस्या का समाधान नयी हुआ. रोटी खाने को पैसे नहीं है. कृपया मदद करें.

I have transferred 1000 INR from payzapp account to my ICICI account at Sunday Evening. There are status showing Payment Success but I did not receive transferred amount in my ICICI account still.
While I have make complaint through Email to Pyzapp([protected]@payzapp.in).
and There are no response from Payzapp.
I have called so many time on Customer Support and they are saying that amount will be refunded but I did not get my amount still.

This is very bad thing if this type of company is doing like this.

Sir

Why you are deducted rs.1399-00 from my account against credit card
No.[protected] today. It is very seriously viewed. Please cancel my
Credit card immediately and refund the same because i am not using credit
Card and opened also.

If you are not cancelled or refund the above amount i will file the case in
Consumer forum. Why you are debit the amount without my knowledge. Please
Cancel immediately and not to repeat again. You know i dont know pin no.
Also for using credit card. It is very shame to deduct the amount without
Any transaction for last two years. Why you are issuing cards and
Disturbing customer to get the money without service.

If we attend bank for your people will not respond but over phone everybody
Disturbing in office hours. There is no transaction by correspondence or
Mail. How can i accept by telephonic conversation. Some times fakes calls
Also may come.

Dont do this type of business, it is shameful to our country bank
Business. Our people are investing in your banks on belief but you are
Deducted simply in the name of online.

I humbly request to bank officials please take this matter seriously and
Justify immediately. And once again please cancel my credit card ending
With 1650.

Regards

K. Bhanu prakash

Please note that i applied for rbl credit card and got reference no : [protected]s3. I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in hdfc link showing track your card application. Found the reason as follows. Application reference number [protected]s3, status dear customer, your credit card application has not been declined as it did not meet the policy requirements of hdfc bank who called us for credit card and we never gone to rbl for the same. Ganesh, executive called and we given all papers and verification also done positively. I called customer care and they are not giving any correct reason one is telling u r card as been approved some one saying u r credit card application still process u r customer care people not giving any correct reason for rejection. As per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected]. Rbl bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear and i got personal loan too on same address. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Regardsumakant g. Please suggest me what is next process. And where exactly my application got declined. Hoping positive response.

Dear team,

I already dropped a mail to you on 23-oct-2017 but i didn't get any response from you. So i am writing a complaint again here.

Yesterday on 23-oct-2017, i had done two transactions of rs 5000 each (Total 10000). It shows me transaction status is successful for both the transactions but i didn't get funds in the bank.

Please find the below details of both transactions

1. Transaction 1

Transaction status :- success
Txn id :[protected]fm22lw4
Billed :- yes

2. Transaction 2

Transaction status :- success
Txn id :[protected]ec30cr5
Billed :- yes

For your reference i am attaching a screenshot of both transactions.

Please resolve it as soon as possible.

Hello,
Just want to report a call i received today from someone calling himself ritesh[protected], informing me about a classic assure plus policy i had supposedly originated in 2010, where i had paid a premium of rs. 40, 000 (Current value of rs. 1, 08, 000) and to liquidate which i'd need to make another 2 premium payments. He gave me the number of rajeev saxena[protected], supposedly from hdfc life's mumbai office, who is to explain the details.

This obviously seems like a con-job being attempted on a large scale using the hdfc life brand. Please initiate appropriate police action against the perpetrators.

Thanks,
M khandelwal

I transferred around[protected]x3 transactions) but the amount has not been credited to the beneficiary's bank account.
2 transactions show success whereas 1 transaction shows as failed. Please check with this issue on an urgent basis.

Txn id:[protected]fl71gn7 — showed as a success but amount not credited to beneficiary's account.
Txn id:[protected]xn29zy4 — showed as a success but amount not credited to beneficiary's account.
Txn id:[protected]gg24rn0 — showed as a failed but amount not credited to back to my own payzapp account.

All other transactions were a success and there was no issue except the above 3. Have this looked asap.

I am following hdfc credit card since june 21st'2017 however unsuccessful in closing my debit card and the customer support is not helping me for the same. My complaint reference numbers are [protected], [protected], [protected]. Card ending in 8456, i have told them many times no t & c has been discussed with me and charged the membership fees within 6 months however promised that it is free for 1 year. Now i am following them and after submitting complaint i am getting cold response and ask for the written authorized letter for cancellation of card and i have send the same. But still these people not ready to waive off the membership fees and closed the card. Now i am fully frustrated and need solution on this.

I received mai from hdfc card department,

I bring to your kind notice that, i vittala sudheer babu paid through my credit card no. 4893 xxxx xxxx 3182, to my mobile: [protected] and nalini teja's mobile number [protected]. I had loaded my amount to payzapp wallet on 29/09/2017 for 1st payment of rs. 5, 000/- ([protected]) and 2nd payment of rs. 5, 000/- ([protected]) on the same day. Both my transactions were successful. The first transaction was loaded and while the second transaction did not load at the payzapp wallet due to max limit has been reached. I received a message that the amount of rs. 5000.00 will be refunded to the account/card. But the same has not been credited to my account/card till date. When contacted hdfc cards customer care, they said the transaction process was successful. The same has been mentioned below for your ref.

I request you to take immediate action in this regard.
Transaction date settlement date transaction amount authorization code arn
29-sep-2017 30-sep-2017 5, 000.00 062306 74799207272001167633064
29-sep-2017 30-sep-2017 5, 000.00 077793 74799207272001167448976

Reagards
Sudheer

September 27 money debited from credit card but till now not refunded to the source card. They are just sending a rrn number. Payzapp team kindly look into the issue. Message from payzapp team is below
Dear customer,

Thank you for writing to hdfc bank payzapp team.

Your relationship is very valuable to us and we regret the inconvenience caused to you

As per your query, we wish to inform you that the transaction of rs.5000/- dated 27th september 2017 has failed. The refund has been initiated back to your account on 27th september 2017 to card number ending 8702. Please find below the details for assistance & get in touch with the respective bank for the refund procedure.

Rrn number[protected]

Note - refund will take 5 working days to be credited in your source card.

Maine 23/10/2017 ko pay z app se 5000 balance transfer kiya tha. Jo ki nahi hua. Or mere account se balance deduct ho gaya. Na hi balance refund aaya hai abhi tak. Please solve this problem. Na hi customer care se bat ho ra hai hai. Transcation id is this[protected]jv35vy3. Mobile no [protected]. Kindly please solve this problem. And regarding.

Hi,

I have transferred a rs. 5000 from payzapp wallet to my bank account and the amount will be transferred successfully show in payzapp transection details but still it's not received i. I have many time trying to call customer service but no response from them side.. This problem happened on 22 oct and i have also mailed to [protected]@payzapp.in but on mail also no. Reply.
Please you are requested my 5000 rs. Refunded in wallet or my bank account..

Txn i'd[protected]db92ta1

I am hdfc bank credit card holder. The bank has auto debited rs 1299/- from my credit card ending with 8335 without my concern on date 23/10/2017. I am not interested as of this service and don't want to this member ship any more. So cancel the membership and refund this debited amount of rs 1299/-

One assist relationship number: 2969441
Name : chandan kumar
Credit card ending 8335
Mobile: [protected]

Policy number:15818154

The above is a fraudulent policy which was commenced with out my consent or knowledge. We were alerted to this fraud when 1 lakh was taken out of tarsem kaur (My mother) hdfc bank account number: [protected]. I was not present in india on 12.2.2013. My signature was forged and my name was mispelt and i have never received any policy documentation.

I had attended the phagwara hdfc life branch, i was shown a copy of the applocation form which was not in my name and was not my signature. I was not permitted to have a copy of this.

I will be reporting the matter to the securities and exchange board of india and to the police.

Please can any correspondence be sent to me at [protected]@hotmail.com

I am contactable until the 30th of october 2017 on [protected].