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HDFC Bank Complaints & Reviews

2.9
Updated: Oct 4, 2026
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K
Kiran D Patil
from Vasai-Virar, Maharashtra
Nov 10, 2017
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Address: Mumbai City, Maharashtra

Top up loan file no.[protected] not sanctions because of delayed repayment in home loan this is our criteria said by sanctions committee. Sanctions committee said that no processing fees refund
Query is that at the time of document submitig why sales executive not regret our loan. He was. Also known the criteria of sanctions committee why hdfc ltd. Deposit the cheque without proper checking of document, delayed of repayment is saw in the file.
I have applied for my existing home loan balance trancefer to HDFC home loan with ROI 8.35% but they delay in process & committed me loan will be apporve & disbursed within 2 week hence I hold EMI in existing bank but HDFC take 4 to 5 weeks to sanction loan but not as per existing bank forecloser leter amount i.e 1415000/- they only sanctiond 1375000/- hence I am not happy with them & there was EMI hold for 1month for existing bank loan they fine me charges 1500/- for that. & hence I have decided to stop loan processing due to they not fulfilled my requirement & delay in the process and asked them to refund my processing fee 8260/- (7000 + 1260 GST) but still I have not getting my processing fee. I have send nos of mail to Sales manger Mr.Nilesh, Reginal head Mr.Mukund Mulay but they dident responding my mails not calling me back on my phone and only replying mail that fees is not refundable without any base of documents. I have told them to show me that where this condition is written in HDFC terms & condition documents but nobody is replying yet. Still awaiting there reply.
I have never seen such unprofessional behavior & cheating peoples for only few amount.
File No :[protected]
Suhas Padave
I m apply for housing loan
Before 1month and paid by cheque processing fess Rs 5900 but sanction committe (Mr. Sai Akhil Gorti ) not declare sanction letter . Delay for Loan process
please I request you solve the problems.
Contact no [protected]
Hello,
I'm nre I'm working abroad as an account assistant and PA in a private firm.i applied for housing loan before 1month and paid processing fee but sanction committe (Mr. Sai Akhil Gorti ) not declare sanction letter and deliberately Delaying my Loan process
please I request you solve the problems.
Contact no
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    Mahesh Babu A
    from Sirsilla, Telangana
    Nov 10, 2017
    Resolved
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    Resolved

    Address: Krishna, Andhra Pradesh, 520007

    Dear team

    This is mahesh babu a payzapp recovered my amount from my savingaccout amount of 10000/- why it's drawn and refund immediately and give reason unless you won't give response i go thru legal give me explanation asap.

    Inr 10, 000.00 dr to a/c no xx0929 towards payzapp-recov-01138lo8wiqh-maheshbabu val 10-nov-17. Clr bal inr 5, 053.75.

    Thanking you
    A. Mahesh babu
    [protected]
    Dec 14, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 13, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    For us to look into your concern. Request you to provide us your registered contact details and issue details on the below link bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

    Anay,
    HDFC Customer Service Assistance.
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      Im.navneetsingh
      Nov 10, 2017
      Resolved
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      Resolved

      Address: New Delhi, Delhi

      Hello,
      I am having one hdfc salary account in india but now i moved to canada and no more working in that company so not operating my hdfc account but when i logged in i found it gone into - 3500 inr which is not justify according to rbi gudline.
      I am in canada and i am not returning to india atleast two more years so not able to go bank inperson to close account. What should i do please help.
      Thanks

      Navneet singh dodiya
      Dec 11, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Nov 10, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your complete issue, account detailsand registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Manoj
      HDFC Bank Customer Assistance
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        S
        Swayam sharma
        from Delhi, Delhi
        Nov 10, 2017
        Resolved
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        Address: Karnal, Haryana

        I got a loan emi for 1 year which earlier i wanted it to be for 2 years so i called hdfc customer care on 31october regarding the respective and i was miss guided by them as they told me to first cancel the loan for 1 year and then only a loan for 2 years can be provided and on 8th november i called up customer care again regarding this and then i was told that once a loan is applied then loan can not be applied again. So i request you to provide me loan as i was miss guided earlier and i request you to provide me loan as i would not be able to pay the whole amount at the same time. I will be very thankful to you.
        Dec 13, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 11, 2017
        HDFC Bank Customer Care's response
        Dear Swayam,

        I request you to share your Loan details and registered contact info to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

        -Manoj
        HDFC Bank Customer Assistance
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          D
          Danish Alim Khan
          Nov 10, 2017
          Resolved
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          Resolved

          Good morning,

          Since last 7 days i am not able to carry any transaction.

          Then it was told to me to deposit kyc which i did through net banking on 4th november and till now it's not updated.

          It was told me only to working days needed to update if you do from net banking.

          I called several times to hdfc nri customer care also.

          Really it was very bad experience with hdfc i never expected this type of situation i am going to face.

          Kindly do the needful and updat me the status by when can i start my transactions.
          Dec 15, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 14, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          Your email has been received vide ref id[protected]. We will investigate in the matter and respond to you within 3 working days.

          -Anay
          HDFC Bank Customer Assistance
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            A
            achuj2003
            from Chennai, Tamil Nadu
            Nov 10, 2017
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            Its been 7+ years of relationship with hdfc which made me to take a decision on applying for fasttag from hdfc. But i am really so much disappointed the registration process. I have done the payment and uploaded the signed document as well on 5th nov 2017 but i didn't got any acknowledgement mail or any sort of communication about that, which is really worrying. And now i really don't know whether my application is went through or i need to do anything else to get this done. Please help me on this.

            Fasttag application number : hfr008358
            Nov 30, 2017
            Harsha Kiran A's response
            Please let me know any update on this?
            Dear Customer,

            I request you to share your card, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

            -Anay
            HDFC Bank Customer Assistance
            Hi Team,

            I have applied for fastag and received the same from HDFC, But unfortunately am not able to access my account through retail login. i have tried by providing different login options. and non of your team available through toll free to help me on this.
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              S
              Sayali Mestry
              from Mumbai, Maharashtra
              Nov 10, 2017
              Resolved
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              Resolved

              Address: 400060

              To,
              The manager.
              Hdfc bank
              I had deposited my cheque in my salary account. My personal reason i was on leave for 1 month that'sway my salary was not credited in my account. Your bank person (Mrs. Priya from marol branch) told me that your account shifted in saving account because your salary not credited in your account.in this period i was deposited one chequq in my account but 1560/- rs. Deducted directly from my account without any intimation. So i deposited 10000/- rs. On dated 01.11.2017 cash as per your rule, but till this deducted charged not credit in my account. So i request you please look in to this matter seriously & reply me in urgent basis.
              I request you that please inform to your customer when any salary account shifted in saving account.

              Thanking you,
              Your customer.
              Dec 12, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Nov 11, 2017
              HDFC Bank Customer Care's response
              Dear Sayali,

              I request you to share your account number, charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

              -Manoj
              HDFC Bank Customer Assistance
              There is only options to view recent transactions. But no option to view the entire transaction History. is there are not. How can i get the full transaction history .
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                S
                samareshmandal
                from Noida, Uttar Pradesh
                Nov 10, 2017
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                Hi,

                I am samaresh mandal having a credit card with no - xxxx6988. I have tried to pay rs12000 on 22nd but that did not work. I tried to do that on 23rd also but did not work. So i dropped a cheque at indirapuram, ghaziabad (Up) atm.

                I have some auto payment registered for mobile bill, but i received a message that the payment not successful. Then i checked and come to know my card is is not credited with rs12000 yet. Then i sent email and called on[protected] times but after waiting long time arnd 30min+ that did not work.

                Then i received a call from from hdfc and it was told that pay the amount using neft and sent a email to customer service to let them know that it was not my problem. So there will be no extra charge. I did that but i don't have any response on that and i see lots of extra charges on card. Then again i had a call with hdfc and they said your card is blocked, so first payment minimum amount atleast and then let us know. So i paid again and called them regarding the charges and etc. But i did not receive any update by call back or by email or by sms. So i stopped paying further and following on that. As i can't waste my time and money on this repeatedly. Also due to this my cibil score is also hampered.

                Now i decided unless and until i get update and solution on the above charges i will not pay a single money.

                Please help on this.

                Thanks.
                Dec 14, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 13, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                We note that you have sought clarification with regard to your credit card account. In this regard, we regret to assist you further in the absence of the card details, Having said this, we request you to elaborate on your queries along with the following details to the below e-mail id to enable us to do the needful. 1.Name as mentioned in the card account, 2.Last four digit of your credit card (xxxx xxxx xxxx 1234), 3.Contact number as updated in the card account and latest contact number. 4.Email address as updated in the card account. You may write to us at [protected]@hdfcbank.com and we shall assist you.

                -Anay
                HDFC Bank Customer Assistance
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                  D
                  dipeshsona
                  from Gurgaon, Haryana
                  Nov 10, 2017
                  Resolved
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                  Resolved

                  Address: Hyderabad, Andhra Pradesh, 500019

                  Hello,
                  I am really frustrated with hdfc bank. I am a doctor (General physician) and i have a salary account in hdfc bank. I decided to take 'hdfc freedom' credit card but when the envelope arrived i was surprised to find a different card: 'solitaire card' i didn't required this card as it didn't fit my requirement. When i asked why this error they said madam you are a woman and this card is good for woman. Who gave them right to decide what is good for me or not.

                  I asked them to cancel/deactivate this card immediately which they said they will do after an application. I wrote the application and thought the issue was resolved. To my horror i received an email for annual fees of another credit card (Again solitaire) which i never received physically by mail. I don't even know the card no. Which the bank believes i have and am supposed to pay the annual fees for them.

                  I have taken multiple rounds of the bank and the still the issue is not resolved and the branch manager is saying that i need to pay the annual fee for the card (Which i never received and used). I am surprised with the callousness and attitude of bank and it's employees.

                  Just wanted to share this and hoping that some one higher in authority will read and resolve this issue. Else i am soon going to request my hospital to change even the saving account and close hdfc account for good.

                  Thanks,
                  Akanksha
                  Cust id: 72186699
                  Dec 12, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 10, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have taken note of your comments expressed with regard to credit card and you may look forward to receiving a response to the e-mail id within 3 working days. The reference number for this interaction is [protected]. We request you to bear with us in the interim.

                  -Bejoy
                  HDFC Bank Customer Assistance
                  Sir,

                  sub:loan stmt reg

                  ref: two wheeler vehicle loan no:43558267. vehicle no:TN20 CK6747

                  I have need my two wheeler loan a/c details and statement.Please give the statement immediatly.

                  Thanking you

                  Yours

                  V.NATARAJAN
                  18, RAM NAGAR, TIRUR P.O
                  TIRUVALLUR 602 025

                  PHONE [protected]
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                    S
                    Sahanur Alam Barbhuiya
                    from Badarpur, Assam
                    Nov 9, 2017
                    Resolved
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                    Address: Cachar, Assam, 788003

                    Guys don't misguide with your customer becouse you people can't afford brad and butter without us don't cheat with customers
                    Tele caller told me you have pre approve a credit there is no charges like monthly annuly fee required. After issue the credit card i show the statement then i found one insurance policy issue against my credit card which is totally unknown for me. If possible refund my money otherwise i'll go for legal procedure
                    Thanks& regards
                    Sahanur alam barbhuiya
                    Ph no. [protected]
                    Customer id_54603562
                    Dec 11, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 10, 2017
                    HDFC Bank Customer Care's response
                    Dear Mr. Barbhuiya,

                    we understand from your mail that you wish to cancel One Assist program enrolled on your card account. We would like to inform you that due to security reasons we are unable to process your request through mail. Hence, we request you to contact our Phone Banking officers at any of our 24 hour Phone Banking numbers mentioned in the below URL. We also request you to contact the below mentioned numbers to cancel One Assist Program. India Toll Free No. –[protected] Alternate No. –[protected] or write to [protected]@one assist.in.

                    -Manoj
                    HDFC Bank Customer Assistance
                    I am unable to understand, why the following amount has been deducted from my account saying "MCTF 28-02 [protected] Excess Db SU"

                    Is there any limit for depositing the money from an online account?
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                      Ravichandran Narayanan
                      from Thiruvananthapuram, Kerala
                      Nov 9, 2017
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                      I am muthulakshmi. I am doing hdfc securities derivative account. Demat account no is 59696364. I have pending payment still not yet received. When i receive sir??? My mobile number is-[protected] thanks lots... Still there is no response answers from your side,,, please clarify my pending payment,, on monday morning they called me and said they will make payment pendings in two days but no response,, why i am not getting my derivatives account details also,, it's always shows incorrectly,, please send me the details of my account details,,, once again thank lots,, since past 6 months it's going like this,,
                      HDFC Securities customer support has been notified about the posted complaint.
                      Nov 10, 2017
                      Updated by Ravichandran Narayanan
                      I am Muthulakshmi. I am doing HDFC securities derivative account. Demat account no is 59696364. I have pending payment still not yet received. When I receive sir??? My mobile number is-[protected] thanks lots, , please send me derivatives account section contact phone number because they say it's trading section please contact derivatives account section but they are not giving proper answers, , I want my balance pending money for further investments, , , please consider and do the best on time, ,
                      Nov 10, 2017
                      Updated by Ravichandran Narayanan
                      I am Muthulakshmi. I am doing HDFC securities derivative account. Demat account no is 59696364. I have pending payment still not yet received. When I receive sir??? My mobile number is-[protected] thanks lots, , , every time they say it's derivatives account section, , please send me derivatives account section contact phone number, , I need my pending payment balance money, it's useful for my future investments, ,
                      Nov 10, 2017
                      Updated by Ravichandran Narayanan
                      I am Muthulakshmi. I am doing HDFC securities derivative account. Demat account no is 59696364. I have pending payment still not yet received. When I receive sir??? My mobile number is-[protected] thanks lots, , pending payment in my account, since last 6months, I do know i am not getting any proper account details and information about my pending, , please clear it first, I lost my interest
                      My account details, , HDFC securities trading account id[protected], , I am doing my trading in F&O, ,
                      Nov 11, 2017
                      Updated by Ravichandran Narayanan
                      I am Muthulakshmi. I am doing HDFC securities derivative account. Demat account no is 59696364. I have pending payment still not yet received. When I receive sir??? My mobile number is-[protected] thanks lots, , pending payment in my account, since last 6months, I do know i am not getting any proper account details and information about my pending, , please clear it first, I lost my interest
                      My account details, , HDFC securities trading account id[protected], , I am doing my trading in F&O, derivatives account trading, , please send me derivatives account details also contact phone number
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                        S
                        Sadhana Thiagarajan
                        from Chennai, Tamil Nadu
                        Nov 9, 2017
                        Resolved
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                        Address: Chennai, Tamil Nadu

                        I have ordered air pump compressor through Amazon and I paid Rs.659 using hdfc NetBank. After some days I have returned it. While tracking the return status, they have mentioned that refund has issued to your bank. But I did not get it yet. If the refund not credited in my account on or before October 28th, 2017, they asked to discuss with bank. I have attached screenshots for your reference.
                        Dec 13, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 11, 2017
                        HDFC Bank Customer Care's response
                        Dear Sadhana,

                        I request you to share your customer Id, date and time of transaction and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Manoj
                        HDFC Bank Customer Assistance
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                          K
                          kundan754
                          from Firozpur, Punjab
                          Nov 9, 2017
                          Resolved
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                          Resolved

                          On 9/11/2017 around 5:07 pm. I was doing online payment of 30, 000 at cuims.in by my debit card. My account no is [protected]. This account is in jharkhand. At transaction time the net got slow and transaction was not completed but money was deducted. The amount was instantly deducted but when i checked that website again there the payment was not done.
                          Contact no. - [protected]
                          Dec 14, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 13, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We note that the account number shared by you is incorrect and therefore we are unable to check on the same. I request you to share correct 14-digit HDFC Bank Account number, the mobile number that is updated in the account and the date and amount of the transaction that you are referring to at [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line.

                          -Bejoy
                          HDFC Bank Customer Assistance
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                            Poonamsmiling09
                            from Kolkata, West Bengal
                            Nov 9, 2017
                            Resolved
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                            Resolved

                            Address: Gwalior, Madhya Pradesh, 474012

                            Cancellation of One Assist Membership:
                            I am a HDFC bank credit card holder . The bank has auto debited Rs. 1299/- from my credit card number ending with 1510 without my concern on date:10/11/2017. This was converted to EMI crediting Rs. 1299 /- to the card and Rs. 564 /- debited aa first EMI from my credit card. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.564 /- and cancel my subscription with immediate effect.

                            OneAssist Relationship Number : 2900487
                            Name :- Poonam Pandey
                            Mobile No. :- [protected]
                            Credit Card Number Ending :- 1510
                            Nov 19, 2017
                            Complaint marked as Resolved 
                            Excellent support by consumercomplaints. One assist initially tried to convince me for keeping the membeeship and then also tried to give discount etc. But later on by follow up by consumercomplaints they agreed to cancel it. Many thanks to consumercomplaints.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 11, 2017
                            HDFC Bank Customer Care's response
                            Dear Poonam,

                            I request you to share your Card number, charges details and registered contact info to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                            -Manoj
                            HDFC Bank Customer Assistance
                            Requested information is shared with HDFC bank via the said email.
                            Dear Poonam,

                            Greetings from OneAssist...!

                            We deeply regret for the inconvenience caused to you.

                            As per your request, plan has been cancelled vide Service Request number 2544004 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

                            Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                            Regards,

                            Brijesh

                            Team OneAssist.
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                              suresh2070
                              from Coimbatore, Tamil Nadu
                              Nov 9, 2017
                              Resolved
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                              Resolved

                              Address: Chennai, Tamil Nadu, 600053
                              Website: Pay Zapp

                              I transferred rs 5000 via payzapp from standard chartered bank. The money is deducted but transaction failed on 29 th october 2017. There is no response even my phone or mail l need my money asap

                              Account no in[protected]
                              Model. Motorola
                              Ticket no. 107-074
                              Mail id. [protected]@gmail.com
                              Date.[protected]
                              Please take action as soon as possible
                              Dec 12, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 10, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              For us to look into your concern. Request you to provide us your registered contact details and issue details on the below link bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

                              Anay,
                              HDFC Customer Service Assistance.
                              Nov 12, 2017
                              Updated by suresh2070
                              I update my contact details and register email ID to pay zapp team
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                                S
                                Sushmita Dey
                                Nov 9, 2017
                                Resolved
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                                Resolved

                                Address: 400615

                                — forwarded message —
                                From: "sushmita dey"
                                Date: 9 nov 2017 3:00 pm
                                Subject: release of funds
                                To:,
                                Cc:

                                Hi,

                                My bank account is freezed i cant use my funds in my savings account. I was told that i will be able to use my funds once i pay the minimum amount in my credit card. I somehow arranged and did that.. Before crediting the money in the credit card account i called multiple times and i was told that my account will be released within 24 hrs then another one said 48hrs. I called cust service and credit card dept both confirmed the same by saying that.. Now that i have credited money in credit card, my account is still on hold.. I have all the call recordings to prove that. A huge amount of money is still on hold and i need that for medical reasons. Different ppl are saying diff things.. Your team is not trained enough to give the right info. Now when i call hdfc today they say my funds will never be released and cc will be on permanent block. I dont know what to do where to go.. Your bank is full of # and is making my life worse day by day.. Really dont test my patience i will screw your lives if this is not solved... This guys matthew i suppose he is the manager even he is not answering my call he is disconnecting my calls [protected]. He does not have balls to speak. His phone is switched off now. Then this guy thiru i see he is the manager too even he is not talking to me simce 2 days he is saying that he will arrange a call back but no call has ever come to me
                                [protected] and moreover he disconnected my call.

                                I repeat myself again i need that money for medical reasons.. If its not solved i will take this to media and file a case against hdfc.. Its against my will if the money in my savings acc is credited to my credit card.

                                I want this to be solved now..
                                Take this as a serious matter..

                                Savings acc # [protected]
                                Credit card # [protected]
                                Cust id 66023491

                                Sushmita dey
                                Dec 14, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 13, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We are fully sensitized to the comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  K
                                  Kanak Lal
                                  from Kolkata, West Bengal
                                  Nov 9, 2017
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                                  Address: 711101

                                  I am a preferred customer of hdfc bank and i have been provided prm for trading named mr narendra from howrah branch. As i have instruct him to buy hpc for intraday at 11.5a. M. He confirmed me that trade has been executed at11.29 a. M. But i found they traded at 3. Pm when i called him for update. Previously
                                  I called him at 1. P. M. To confirm whether share bought or not but they neither pick my call nor call back. Due to his negligence i have suffered loss. Now my concern is who will bear the loss?? As i had asked him again n agin wherher he will track the share n trade at said price or not? After his confirmation i stop tracking that stock. So i request you to please take quick action against him and give my suffered money back.
                                  HDFC Securities customer support has been notified about the posted complaint.
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                                    N
                                    Nikhil.kumar291
                                    from Hyderabad, Telangana
                                    Nov 9, 2017
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                                    Address: Hyderabad, Andhra Pradesh, 500018
                                    Website: www.payzapp.co.in

                                    I did a transaction of 5000rs. On 2nd of november however due to some reasons the transaction is failed i got a message from u r end that the amount will be credited in 5 working days... It's been 6 working days i did not get my money in my wallet. They are not giving reply to any messages. I tried contacting in playstore, gmail and facebook. They are not lifting the call also.
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                                      R
                                      rajendrasunku
                                      from Vizianagaram, Andhra Pradesh
                                      Nov 9, 2017
                                      Resolved
                                      Report
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                                      Resolved

                                      Address: Visakhapatnam, Andhra Pradesh, 535002

                                      I had applied for credit card in visakhapatanam branch 25 days ago, but till now the process of credit card was not completed while contacting to agent he is not explaining the details of delay and saying that it was in process with in 2 days process will be complete. But process was not been success till now too frustrated with the hdfc banking and i am writing this is to implent some methods to process for credit card.
                                      Dec 10, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 09, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,
                                      Kindly mail us at [protected]@hdfcbank.com from registered email ID along with credit card application number, issue details and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.
                                      -Bejoy
                                      HDFC Bank Customer Assistance
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                                        R
                                        Rajkumarsrk
                                        from Chennai, Tamil Nadu
                                        Nov 9, 2017
                                        Resolved
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                                        Resolved

                                        Address: 600005
                                        Website: www.hdfcbank.com

                                        We had already settled the credit card payment but still we have not recd noc letter from my card # [protected]. We sent mail on daily basis but not response to credit card team. Mr. Sivakumar has spoken for last week regarding the credit card settlement and he says that the outstanding amount for rs. 1707/- it will be pay and we shall arrange the noc letter. Kindly send us the noc letter and it is an immediately.
                                        Dec 11, 2017
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Nov 09, 2017
                                        Updated by Rajkumarsrk
                                        CREDIT CARD NOC LETTER
                                        Verified Support
                                        Nov 10, 2017
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We regret to assist you further in the absence of the credit card details. 1. Name as mentioned in the card account, 2. Contact number as updated in the card account 3. Registered e-mail address. 4. First and last four digits of your card number. We request you to elaborate your concerns in detail to [protected]@hdfcbank.com.

                                        -Bejoy
                                        HDFC Bank Customer Assistance
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