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Updated: Jun 7, 2026
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Q
Qamar Shaikh Apq
from Pune, Maharashtra
Oct 27, 2017
Resolved
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Address: Latur, Maharashtra, 413517

In udgir hdfc bank branch code 2689. I am going for new salary account opening in our branch so mr. Vijaykumar godam is not proper attend customers. His language is very rough and not to better skill.. So his no manner to handle customers.. He is not properly response to me and not given information. He is very silly
So i requested to bank given quick action on vijaykumar so please.!

Regarding
Customers
Shaikh qamar
Nov 28, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2017
HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, branch details and contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
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    H
    Hariharan2k05
    from Delhi, Delhi
    Oct 27, 2017
    Resolved
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    Resolved

    I have applied hdfc fastag through online and made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr006679. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

    There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

    I have been with hdfc for 7 years now (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.
    The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.
    Nov 18, 2017
    Complaint marked as Resolved 
    After 2 to 3 days the complaint was directed to concern team. The team took their own time to resolve the issue. Over all it was resolved with more turn around time. Thanks.
    View replies
    Dear Customer,

    Kindly note that your Tag has been sent by DTDC Courier, POD number: Z45310763.

    -Anay
    HDFC Bank Customer Assistance
    Reply
    Hariharan2k05's [Complaint's author] reply, Nov 18, 2017
    Thanks got the same on Nov 10.
    I have applied hdfc fastag through online and made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is HFR012073. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

    There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

    I have been with hdfc for 6.5 years now (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.
    The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.
    Reply
    i have applied fastag hdfc
    reference number HFR070748
    may i know tha status?
    Reply
    is it there any option for online tracking?
    Reply
    0n 22.4.2019 we recharge the fast tag two times for Rs 30, 000 but the fast tag vallet shown only one time recharge Rs 30000 second 30000 not shown . on body ready to listen any thing Like other department no one telling where is 30 thousand. The amount of Rs 30000 deucated two time Please advise to, whom I contact.
    Reply
    i have applied fastag hdfc
    reference number HFR320347
    may i know tha status?
    Reply
    I have applied for hdfc fasttag on 5/11/2019. Its been 7 days but no communication yet about the status. My application number is: HFR327205.
    Reply
    I have applied for HDFC fastag on 8/11/2019. there has been lack of communication. My application number is: HFR354792.
    unfortunately there is no active communication channel to reach out for application status. toll free number given[protected] seems not working. even after being dialed for 5 minutes no response
    Reply
    I have applied for hdfc fasttag on 2/11/2019. My application number is: HFR311342. kindly updated the status.

    A.satyanarayana reddy
    Reply
    I have applied for hdfc fastag on 6/11/19 it's been 7 days but no communications yet about the status my application number is hfr3304900
    Reply
    Application no hfr330490
    Reply
    have applied fastag hdfc
    reference number HFR342484
    may i know tha status?
    Reply
    I have applied for hdfc fastag on 15/11/2019. but no communication about the status. My application number is: HFR364411
    Reply
    I have applied for HDFC Fastag on 8/11/2019 and there has been no communication from the bank. Application number is HFR339782.

    When i call the Phone number provided, it goes unanswered. Pathetic service from HDFC!
    Reply
    I have applied hdfc fastag through online and made payment of 500 inr (incliding security and top up). The reference number of the application is HFR345769. since then there is no update.

    The customer care number given is busy or not being attended.There is no way to contact hdfc fastag guys.

    How can I get the update, If application not processed, Can I get back refund of inr 500. I can visit toll plaza and get my fast tag mannually.

    Pathetic service from HDFC
    Reply
    I have applied hdfc fastag through online and made payment of 500 inr (incliding security and top up). The reference number of the application is HFR364095. since then there is no update.

    The customer care number given is busy or not being attended.There is no way to contact hdfc fastag guys.

    Bad, very bad fillling with HDFC bank .

    Pathetic service from HDFC
    Reply
    I had applied hdfc fast tag..Application no. HFR73702...Been a week now and there is no sign of it...try to call the no.provided...its either busy or no one answers.
    Please gelp
    Reply
    I have applied for fastag through HDFC on[protected]. Today is 10th day but there is no notification or delivery status is given to me. Ref no ETOLL1291683
    Reply
    Hi,

    Same issue here, customer care is always busy. No further information from hdfc after payed the amt.

    How to track the application status? My ref no #HFR439939.
    Reply
    HFR346336 is my ref number.. requested on 9th Nov... Almost end of month now!! Hopefully i get my tag soon!
    Reply
    Fastag Application No. HFR 382764 and HFR 382641 applied on 15.11.2019 are still pending. hopefully might get by 25.11.2019
    Reply
    Hi,

    I have made the payment on 14th November and my application number is HFR372398.

    Neither i receive the Fast Tag application PDF on my registered email id.
    Nor any representative got in touch with me.
    And till date i have not received the Fastag and it was committed to be delivered in 7 working days.

    I bet if you can contact HDFC Fastag guys as the customer care number given is busy all the time or if luck that not being attended.

    Annoyed customer
    Reply
    I have applied on 14th Nov 2019. HFR369955. There is no update on status. 7 days is over. Phones are not reachable. Tried[protected] which is continuously engaged. Tried [protected] G Nagaraj supposed to be POS of Bangalore Not lifting the phone.
    Reply
    Same here. I have applied for the fasttag 2 days back but no update on this. No email received for my application. Customer service no is always Busy and no reachable.
    Reply
    YogeshP28's reply, Nov 26, 2019
    Rs 500 is also paid for the same but still no email is received. Tried multiple times to contact to customer service but unable to contact. Request you to look into it. From 1st dec FastTag is mandatory.
    Hdfc Bank Fastag — application reference number: HFR500421


    I have applied hdfc fastag through online and made payment of 500 inr . The reference number of the application is HFR500421.

    There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

    Please provide me the status of my application
    Reply
    I have received mail about tag issue on 24th November 2019. I am yet to receive the tag. However, I consider the issue is closed.
    Reply
    The same problem even I am facing. Though I have applied today only, but I was expecting an email or SMS with the confirmation, as the closing page mentioned - "The Fastag Application PDF is sent to your registered email ID" & "Our representative will get in touch with you soon". However, nothing happened so far.
    Reply
    My reference number is HFR409056.. requested 2 week back still no updated.
    Reply
    HI
    Same issue here customer care is always busy .no further informatin from hdfc after payed the amt
    how to track the application stats ? my ref no :- HFR 409987
    Reply
    Hi

    I have made payment 500 and got track Id HR[protected] and in the end it thrown session timeout. whether that has been completed and can wait for the Fastag card or better to try again?
    Reply
    I have applied hdfc fastag through online and made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application hfr544208.

    There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

    I have been with hdfc for 7 years now (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.
    The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.
    Reply
    My ref no #HFR596751 How to track the application? May i know the status
    Reply
    Hi,

    I am applied for hdfc fastag and I also have the same issue after I received application reference number ( HFR616815 ) there is no response.

    Tried calling customer care number [protected] but no response, spoke to the Sales manager and public relation officer at the hdfc branch where I have my account but even they are helpless. (They are saying that they have received lakhs of applications and cannot help as they them self’s are not getting proper response from hdfc head office)

    I hope my issue will be resolved asap, as I have Planned few tours a head in the month of December.
    Reply
    I have applied hdfc fastag through online and made payment of 500 INR (including security and top up). The reference number of the application is HFR778473. From the date of online payment, there is no update/progress received.

    The customer care number given is busy at all time or not being attended to.There is no way to contact HDFC Fastag guys.

    Bad, very bad feeling with HDFC Fastag service.

    Pathetic service from HDFC
    Reply
    I HAS FILL WRONG EMAIL ID IN FAST TAG. WHAT I SHOULD.
    OUR Fastag application reference number HFR852557
    Reply
    Hi,

    I am HDFC customer for the past 17 years and have applied on 20112019 for Fastag - Ref NO. HFR425716 .
    I have paid required amount - Rs.500 - Fee - 100, Security Deposit -200 and Currency loaded is Rs.200.

    But till today neither I have not received Fastag nor there is no information update about delivery status.

    No idea whom to contact as I am unable to reachcall on given telehone no.[protected].

    Not sure who can help.

    Regards
    Prasad
    Reply
    Wow, i applied today and i am literally laughing as i thought i am the 1st one to have this issue. Looks like there a 1000000 members before me facing this issue, i guess i made a mistake of not buying it from ICICI which still gives in 7 days.

    Does anyone know that HDFC is atleast trying to address this issue ??
    Reply
    I applied for FASTAG yesterday 3-12-19 by paying 500 Rs. The thank you message said " The Fastag Application PDF is sent to your registered email ID." . Till now I have not received it.
    Reply
    My HDFC fastag reference number is HFR352802 and I applied on nov 10th and still awaiting to receive. I can Not even reach HDFC customer care to even know the status. I am more concern about how will they even support any queries after the issuance of fastag. Is there any cancellation policy and to proceed the cancellation. Please advice.
    Reply
    On 4th Dec 2019, paid Rs. 500 for Fastag through HDFC portal. Since than I havent received any notification over email or SMS about Fastag progress. Mine Fastag reference number is HFR883764.
    Reply
    samahaja's reply, Dec 10, 2019
    Till today, no update. HDFC Fastag toll free number is also not working
    i see lot of complaint after FASTag application thru HDFC. I also experienced the same. Is there any assistance anyone getting over those issues? How to get it solved?
    Reply
    Dear HDFC,
    My application reference number is HFR455565. Applied on 22 Nov 2019 and received the tag yet. Unable to contact the support team also.

    Please resolve ASAP.

    **If you cannot provide a good service due to some reasons, please stop accepting new applications until the problems are solved**
    Reply
    Same issue with me as well. HFDC toll free number is always busy and there is no way I can track my fastag. They do not even send a confirmation email. This is absolutely disgusting service. HFR846390
    Reply
    I had applied FASTTAG online and paid Rs.500 more than 10-days back. I got the Customer Id and Wallet Id from HDFC Bank. But yet to receive the TAG and the welcome kit . The helpline number is 24 hrs busy. How could i know and to whom should i contact. Pls help me as 15th December is approaching.
    Reply
    I recd a mail from hdfc saying my fastag cust id is[protected] and wallet no is [protected]. Subsesquently recd a sms saying the fast tag card is being despatched in 3 to 4 working days on 29.11.19. Even after 13 days there is no sign of the fastag card

    please help
    Reply
    I recd a mail from hdfc saying my fastag cust id is[protected] and wallet no is [protected]. Subsesquently recd a sms saying the fast tag card is being despatched in 3 to 4 working days on 29.11.19. Even after 13 days there is no sign of the fastag card

    please help
    Reply
    Fastag not received. Ref no HFR834699.
    Applied on Dec 1st. RFID & Wallet id message notification received on 6-Dec.

    There is no option to check/track the status online.

    Given phone number always busy.

    Please help to know the status.
    Reply
    I applied for Fast Tag on 25 Oct 2019 but till date I havn't received my TAG. I am moving to Consumer court. All people should go to consumer court. Then the HDFC people might take care of their pathetic services.
    Reply
    Sir,

    I had booked one Fastag vide Application no. HFR829340 on 01st December, 2019, Customer Id[protected]and Wallet Id [protected], . But I am sorry to inform you that the Fastag has not been delivered to me as yet. I am also trying to know the status of the same thru your customer care no.[protected] since long but not getting thru.

    Kindly look into this and make the necessary arrangements to dispatch the same immediately.

    Regards
    Tarun Kumar Sharma
    Reply
    HFR903444 is my ref number.. requested on 9th Nov... Almost end of month now!! Hopefully i get my tag soon!
    Reply
    fast tag for application no.HFR 621249 NOT YET DELIVERED
    Reply
    Application ref.no.HFR 621249 .Applied on 27.11.19. received SMS on 5.12.19 that Tag will be delivered in 4 days.But not delivered yet. i hope that it will be delivered before 15.12.19.
    Reply
    I applied the hdfc fastag, ref no HFR914822, still now I couldn't able to trace out the application status since the no provided in the web site is always busy and no-response.It is very bad experience with hdfc bank.Why there are giving announcement like to get fastag from hdfc bank, it is a foolish and waste of time and money.
    Reply
    have applied fastag hdfc
    reference number HFR998840
    may i know tha status?
    Reply
    I have applied fastag hdfc
    reference number HFR01089167
    may i know tha status?
    Reply
    chary kn's reply, Dec 18, 2019
    send me courier details
    Where is my fastag kit, 7 days already finished after fastag generation. You provided fake customer care number. Everyone can get fastag within 5 minitus at stall. Also HDFC login ID is not user friendly, its very difficult to remember . Other providers registerd with mobile number.. please return my 500 rs. I dont want HDFC lazzy service
    Dear Customer, your FASTag has been issued successfully. Your Customer Id is[protected] and Wallet Id is [protected]. HDFC Bank Limited
    Reply
    I have applied hdfc fastag through online and made payment of 500 INR (100 FastTag charge, 200 for security amount & 200 as the top up amount). The reference number of the application is HFR01163504. I have uploaded the RC copy and since then there is no update.

    There is no way to contact HDFC fastag guys as the customer care number given is busy or not being attended.

    This is the worst moment with Bank. The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.
    Reply
    I am a customer of HDFC Bank Applied for Fastag on online on 12th December. The reference number is HFR01061583. Please let me when I will receive my Fastag.
    Reply
    Hi I have applied for fastag before a month. I received email stating tat fastag has been successfully issued on Nov 22, but till now fastag din reach me. I have been trying to reach customer care for the past 1 week, always getting line busy.Worst customer care service.
    My customer ID - [protected]
    Reply
    I have applied hdfc fastag through online (i.e. through PAYZAPP) and made payment of 500 inr (200 for security amount & 300 as the top up amount). The reference number of the application is HFR947596. I have uploaded signed copy of the final document like RC and since then there is no update.

    There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

    I have been with hdfc for 5 years now ( Credit Card, loans, hdfc life insurance etc..) and this is the worst moment with them.

    The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.
    Reply
    Hi,
    My Fastag Application Reference is HFR01133936..., Applied on 16/12/2019. I have not received any message/ mail communication so far.Let me know how to track it

    Manivel
    Reply
    I have applied hdfc fastag through online and made payment of 500 inr (incliding security and top up). The reference number of the application is HFR890918. since then there is no update.

    The customer care number given is busy or not being attended.There is no way to contact hdfc fastag guys.

    How can I get the update, If application not processed, Can I get back refund of inr 500.

    Pathetic service from HDFC
    Reply
    Hi

    I have applied fasttag on line on last Saturday my ref no.HFR01108081. but no update till now.if i call to the customer care no. It's always busy. It looks for name sake, number has been given. Could you please advise the status of my application. When can i receive it? I have a plan of going out this week. So your immediate assistance would help me lot
    Thanks,
    Salvadi
    Reply
    where is my fasttag HFR01157176
    Reply
    where is my fasttag HFR01157176
    Reply
    Ayyaluswamy janu 2020.
    HFRO1157316 is my reference no ...requested on 17/12/2019 No response from FASTag & I have phoned several times the no given is always busy what can I do favour
    Reply
    HFRO1157316 is my ref no..requested on 17/12/2019. There is no response
    Reply
    Dear Team,

    This is Regarding to Anand R Guttal ASHOK LEYLAND (LCV) AUTHORISED DEALER
    My ref no #HFC891485 How to track the application? May i know the status

    Thanking You
    Anand R Guttal
    Nandini Auto Centre
    Mob:[protected]
    Reply
    Hi,

    I had applied for for fastag through HDFC bank appln. ref number(HFR359140) on 11, Nov, 2019.
    My fastag wallet is created and got customer ID and wallet ID. But the fastag is not delivered to me till today.
    There was no communication from HDFC bank when they will dispatch fastag as well. There fastag customer care nubmber is never reacheable. It is always busy. They didn't provide any email contact for fastag support as well.
    If I call the hdfc home branch, they say they don't deal with fastag. So I am forced to raise this compaint here. Expecting a faster resolution.

    Regards,
    Arun Nadesh Raveendran
    Reply
    i have applied fastag hdfc
    reference number HFR01336997
    may i know the status?

    Note: Not even information by message what the status on current system.
    Reply
    Name - Renuka Ramakant sawant
    I am an account holder with hdfc bank

    My application id is - HFR01370156

    I applied for the fastag through the hdfc website as i am an account holder with hdfc bank.
    I made the payment by credit card amounting to rs 500/- for 1 fastag for 1vehicle..
    After my credit card got debited for the above amount, the following message was displayed on the webpage -
    Session timeout or error on the page. Please try again after sometime.

    Have tried calling on the toll free number but there is no resolution

    Request the hdfc bank team to reverse both the transactions and credit rs 500/- (500/- x 1) back to me.

    Contact no - [protected]
    Reply
    Hi team, I have applied for the Fastag with ref number :- HFR01381820
    I haven't received any email on my registered email id, nor any SMS confirmation.

    Really bad service. and the Cust care number mentioned is not getting connected and is always busy.

    Please update the status asap

    Thanks
    Abhijit
    Reply
    Incorrect FASTAG received. Raised complaint on 20jan, multiple calls to customer care, not resolved till date. My tag number: 10888563, registered mobile:[protected].
    Reply
    HFR01765030 requested 22nd Dec 2020. Not able to reach customer care number. Applied by Hdfc online. Kindly see the needful.
    Reply
    Hi

    I have applied a fatag under reference no. HFR0169775 on 28 Nov 2020, that too was dispatched through blue dart couriour under way Bill no. [protected]. but due to unavailability of delivery service in our area they returned the courier at your address.Hence request you to deliver the same through India post or any other way, so that I will get the same, I contacted three times to customer care, they only take request for complaint and in return told that i will call you on registered no. for verification but doesn't call any time. My personal details are given below:

    Name: ABDUL KHALIQ BHAT
    MOBILE NO. [protected]
    VEHICLE NO. JK13F 3413
    ADDRESS. 348 LETHPORA PARTLY PO AWANTIPORA PS AWANTIPORA
    PIN:192122
    Reply
    Please provide courier tracking number

    Ref no. HFR01770575
    Reply
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      SP90
      from Chennai, Tamil Nadu
      Oct 27, 2017
      Resolved
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      Resolved

      Address: Chennai, Tamil Nadu

      First of all i work in a reputed it sector in security and compliance dept. So, i very well can feel that the hdfc's security infrastructure is not that secure at all. There were a few transactions on my account from mutual funds, which were unauthorized by me recently due to signature mismatch in cheques. If they can process a cheque with an invalid signature, anyone can forge their signaures and even documents and hdfc wont care about it. They are just trying to make people believe they are edgy but not truly. Despite various phone calls and emails, hdfc is pretty unresponsive and cannot comprehend the weight of this issue. I would strongly recommend people not to use hdfc as their savings account if you are really concerned about the security.
      Nov 28, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 27, 2017
      HDFC Bank Customer Care's response       Dear Customer,

      I request you to share your account/customer Id, date/amount of transaction and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Bejoy
      HDFC Bank Customer Assistance
      Nov 03, 2017
      Updated by SP90       I sent everything as mentioned above. The funny part is no one even cared to call me and clarify and straight away went for resolution as if they are smart. The ### ( i am not sorry for using this word, because that is what she is ) who emailed me with resolution just mentioned " the transaction was done for a Mutual fund ". DAMN IT THAT IS MY PROBLEM, HDFC HAS PROCESSED AN ILLEGAL CHEQUE.
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        A
        Akshswami.007
        from Gonda, Uttar Pradesh
        Oct 27, 2017
        Resolved
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        Resolved

        Address: Jaipur, Rajasthan

        Hi, on saturday i tried to withdraw rs. 500 from indusland atm with hdfc debit card in jaipur, but my transaction failed showing "last transaction cancelled" but amount has been deducted from my account and has not credit yet. Kindly do the needful and what to do.. I am waiting for my refund but still i didnt get. I tried to contact atm toll free nu but my call disconnected every time. So please help me
        Nov 30, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 27, 2017
        HDFC Bank Customer Care's response         Dear Customer,

        I request you to share your account, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

        -Anay
        HDFC Bank Customer Assistance
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          eshaan bhalia
          from Silvassa, Dadra and Nagar Haveli
          Oct 27, 2017
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          Address: Ahmedabad, Gujarat, 380009
          Website: Go Ibibo APP

          Yesterday i had booked round trip on go ibibo app through mobile i already selected the correct detail by date, but i got the wrong tickets from go ibibo, i want a refund
          1. I want a ticket amd to del on date 23.11.2017 - but date wrongly generated 26.11.2017
          2. I want a return ticket del to amd to date 26.11.2017 - but date wrongly generated 23.11.2017
          HDFC Bank customer support has been notified about the posted complaint.
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            satishsamudrala
            from Hyderabad, Telangana
            Oct 27, 2017
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            Address: Hyderabad, Andhra Pradesh, 500038

            I have transferred rs. 5, 000/- from payzapp account to my banck a/c. [protected] on[protected]. It was deducted from my pazyapp account but not credited to my bank account. My transaction id is[protected]fj71iy. I am unable to reach the customer care no [protected]. Please advise when the amount will be refunded.
            My payzapp registration mobile number is [protected].
            HDFC Bank customer support has been notified about the posted complaint.
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              Prashanth12345
              from Addanki, Andhra Pradesh
              Oct 27, 2017
              Resolved
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              Resolved

              Address: Mahbubnagar, Andhra Pradesh

              I applied for credit card in hdfc bank after 1 week i got a credit card money back with 50000 limit but my credit card was debited rs900 on 26th october 2017 which i uploaded below as image

              I did no opt for any health insurance policies..

              But on 26th october my credit card was debited rs900.. So kindly resolve this issue & so kindly refund my money back

              Thank you
              Nov 29, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 27, 2017
              HDFC Bank Customer Care's response               Dear Customer,

              I request you to share your Card no. and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

              -Anay
              HDFC Bank Customer Assistance
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                S
                Samrit Sadhukhan
                from Siliguri, West Bengal
                Oct 27, 2017
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                Hi team,
                I have a payzapp account with mobile number [protected]. On 22nd oct 2017 i was transferring a rs. 5000 from my payzapp wallet to my bank account ([protected]). But it was not transfered with attached message (Notification with date 22nd oct 2017). The money nither credited to my bank account nor showing in my payzapp wallet. It is very urgent to get the money refunded to payzapp on priority. Request you to do the needful asap.

                Thanks and regards
                Samrit
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                  M
                  Miatira
                  from Bengaluru, Karnataka
                  Oct 27, 2017
                  Resolved
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                  Resolved

                  Address: 560102

                  I purchased a product on flipkart and cancelled it in order to get another product but i am unable to do so as the previous amount is yet to be refunded back to my account. They said it would take 2 days to process it and i am fedup of sending emails and trying to call customer care. One person said it would be done yesterday by midnight but it is still not done. This is the worst service provider i have come across and they are so slow in processing such things in a timely manner. Even when i was trying to raise a complaint, it mentioned that they will take 10 working days to respond? What the hell? By the time they refund it, all the sales and everything would have gone and this whole running around to get things in time will be for nothing. Pathetic. I will definitely shift to another service provider which is better than hdfc.
                  Nov 29, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 28, 2017
                  HDFC Bank Customer Care's response                   Dear Customer,

                  I request you to share your complete issue, card details, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Bejoy
                  HDFC Bank Customer Assistance
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                    M
                    mayarngam1
                    Oct 26, 2017
                    Resolved
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                    Resolved

                    Hdfc credit card — cancellation of one assist membership.
                    I am a hdfc bank credit card holder. I dont need one assist membership please deactivate from my credit card number ending with 2597. I am not interested about this service and don't want this membership. So cancel the membership asap.

                    Oneassist relationship number : 2987046
                    Name :-mayarngam sowungnao
                    Mobile no. :- [protected]
                    Credit card number ending :- 2597
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    View replies
                    Dear Mayarnagam,

                    Greetings from OneAssist...!

                    We deeply regret for the inconvenience caused to you.

                    As per your request, plan has been cancelled vide Service Request number 2505647 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

                    Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                    Regards,

                    Brijesh

                    Team OneAssist.
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                      R
                      Rajeerawi
                      from Vijayawada, Andhra Pradesh
                      Oct 26, 2017
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                      Address: West Godavari, Andhra Pradesh

                      Hi, Iam Ravi, on 23rd Oct 2017 transfered 5000 rupees from my icici credit card to axis bank account .but amount not transferred .in transaction history it shows success .when I tried to call centre always get busy please solve this problem.
                      I need money emergency .
                      Payzapp account.no : IN[protected]
                      Mobile no : [protected]
                      Mail: rajee.[protected]@gmail.com
                      HDFC Bank customer support has been notified about the posted complaint.
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                        P
                        prina.vivek
                        from Mumbai, Maharashtra
                        Oct 26, 2017
                        Resolved
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                        Resolved

                        Address: Bharuch, Gujarat, 392002
                        Website: [email protected]

                        Dear sir,

                        One of your representative had given me a credit card with assurance that it is not chargeable (Means life time free).

                        Life time free means no charge at all. Now i got msg that my account will be debited for rs 590 towards payment of hdfc
                        Bank credit card.

                        Ending 6776 on 07/10/2017. You cheated on me. First of all i am not gonna pay this kind of charge. Your representative making customer to saying lies and cheated with them. They never any kind of help to their customer.


                        Please give me cash back to my a/c.

                        My account no:[protected]

                        My credit card no: [protected]

                        Your customer

                        Vivek shah
                        Nov 28, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 27, 2017
                        HDFC Bank Customer Care's response                         Dear Customer,

                        We note that you have sought clarification with regard to your credit card account. In this regard, we regret to assist you further in the absence of the card details, Having said this, we request you to provide the following details to the below e-mail id to enable us to do the needful. 1.Name as mentioned in the card account, 2.Last four digit of your credit card (xxxx xxxx xxxx 1234), 3.Contact number as updated in the card account and latest contact number. 4.Email address as updated in the card account. You may write to us at: [protected]@hdfcbank.com and we shall assist you.

                        -Anay
                        HDFC Bank Customer Assistance
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                          M
                          Manila Kundara
                          from Gurgaon, Haryana
                          Oct 26, 2017
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                          Address: New Delhi, Delhi, 110085

                          I have applied for loan of 1.5 lacs and it got rejected and I think this is not the big amount to get rejected. I need this loan for some repayment of credit card and repaying this loan is not difficult for me as well because I earn 22k and monthly instalment is 5000 but credit card is charging me high interests that’s why I want to repay it in one go but this is really disappointing rejecting such a less amount of loan.

                          Manila kundara
                          Mobile [protected]
                          Application no. 51497477
                          HDFC Bank customer support has been notified about the posted complaint.
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                            H
                            Hit4maa
                            from Jawad, Madhya Pradesh
                            Oct 26, 2017
                            Resolved
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                            Resolved

                            Address: 462011
                            Website: www.hdfcbank.com

                            Dear Sir/mam,

                            I have a account with Hdfc bank ltd, I pay monthly Emi to Bajaj finance with ecs from Hdfc bank I regularly pay emi to Bajaj finance by cash or online because I am poor and my financial status is down from last 4 or five months, in this October month I checked my Hdfc bank account and suddenly I shocked to see my account in minus condition, I call to customer care of Hdfc bank and visited my nearest branch for the issue and complain them but they are not solving my problem, and told me that my amount will be return automatically, today my Tds deposited in my account from income tax department but my account balance is not credited with same amount and it is deposited with the deduction of minus amount.. So I humbly request you that plz take a action against this bank.. I belong to a poor family sir/mam plz...
                            Nov 28, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 28, 2017
                            HDFC Bank Customer Care's response                             Dear Customer,

                            I request you to share your account/customer Id, charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                            -Bejoy
                            HDFC Bank Customer Assistance
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                              sharmilyraj
                              from Chennai, Tamil Nadu
                              Oct 26, 2017
                              Resolved
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                              two wheeler foreclosure details

                              I have setteled the foreclosure amount in the month of march 2017 but still now my cibil status shows me that i have not paid the amount yet I have send my photo copy of the evidence so please issue us the settelement letter immediatly because i cant get my loans granted by the bank there is no responsibiity through your staffs I want NOC letter from your side its very urgent...
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                              Vamshi Mohan
                              from Hyderabad, Telangana
                              Oct 26, 2017
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                              Address: Hyderabad, Andhra Pradesh, 500038

                              Had made transaction dated[protected], 15:34 Txn ID:[protected]pU53gO2 Amt : 5000/-, Transaction was successful but the amount dint get credited into my bank account. I have tried contacting Payzapp customer care enormous times but I was unable to reach them as the number is always busy. I have written a complaint on the official website too but its gone in vain. Its been 3 days and I dint even get a reply. Please help me with this.

                              Regards,
                              Vamshi Mohan
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                                Vinoth Rcb
                                from Chennai, Tamil Nadu
                                Oct 26, 2017
                                Resolved
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                                Resolved

                                change saving to salary account & waiver

                                Address: Chennai, Tamil Nadu, 601103

                                I had created account in hdfc for salary account 7month before, after 2 month i left that company and no salary credited to that account. Now am having negative balance of -1416 in (Saving account) [protected]. Kindly change saving account to salary account. Please do clearance of negative balance -1416

                                I hope required action should be taken from hdfc bank....
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                                Rahuldv263
                                from Rajkot, Gujarat
                                Oct 26, 2017
                                Resolved
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                                Resolved

                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                I have made payment from payzapp on 23-Oct 2017 money successfully added into payzapp and wallet and when I was transferring to my account it showing successful but still not credited in to my account, I wrote mail but always same reply from there and there is no contact number to speak with someone, I'm very frustrated, I'm in a big problem with family I don't have money to survive
                                Please help me it's my humble request...
                                I'll never use this worst app
                                Rahul kumar
                                [protected]
                                [protected]@outlook.com
                                Dec 14, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 01, 2017
                                HDFC Bank Customer Care's response                                 Dear Customer,

                                We're here to help. We request you to please provide us your registered contact details & issue details on the below Link: bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

                                Anay,
                                HDFC Customer Support Assistance.
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                                  Raghuveer143
                                  from Hyderabad, Telangana
                                  Oct 26, 2017
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                                  Address: Hyderabad, Andhra Pradesh, 500049

                                  I have transferred 6000. 5000 once & latter 1000 from credit card to payzapp account & same amount 6000 was transferred to my bank account on 23 oct but the amount was not credited to my bank account & i couldn’t see that amount in payzapp account. Tried calling customer care but couldn’t reach.. Raised a complaint on issue on 23 oct still i haven’t received any response from customer care executive & ticket no for the coming paint was'ticket=070-198
                                  Oct 26, 2017
                                  Updated by Raghuveer143                                   Even I have given 3 to 4 mails to respond on my complaint but they didn’t care.. the customer care no available never works & they don’t respond to mails how could we come to know what went wrong..
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                                    Vikash Choudhary Kaswan
                                    from Ahmedabad, Gujarat
                                    Oct 26, 2017
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                                    Address: 331023

                                    Cancellation of one assist membership
                                    I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 2680 without my concern on date:20/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

                                    Oneassist relationship number : 2952616
                                    Name :- vikash kumar
                                    Credit card number ending :- 2680
                                    HDFC Bank customer support has been notified about the posted complaint.
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