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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 1110

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I
Isham khan k
from Neyyattinkara, Kerala
Oct 25, 2017
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Address: 600071

I added rs.5000 to my payzapp account. And i did transfer that 5000 to my friends account.. Its ended with failure. And i have not received my money back. Please solve my issue.. Im in some critical situation and commitment pls.

Payzapp reg mob : [protected]
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HDFC Bank customer support has been notified about the posted complaint.
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    R
    Ramavenkateswaran Nagarajan
    from Bengaluru, Karnataka
    Oct 24, 2017
    Resolved
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    Resolved

    Address: Bangalore, Karnataka

    Sir/madam,
    I have done the transaction rs 3000. It was debited in payzapp but not credited to payee account. I have emailed to [protected]@payzapp.in. They have replied to wait for 2 days. Nothing happened. I tried to call [protected] (Toll free no)., its always busy... Why are giving number which can not be contacted... It useless customer care from reputed bank like hdfc...
    Nov 28, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 25, 2017
    HDFC Bank Customer Care's response
    "Dear Customer,

    We are sorry for the unpleasant experience you had with us. We request you to provide us with your registered contact details and transaction details at the below given link. http://bit.ly/2aJ9wGW Mention Ref ID PZ[protected]
    so that we can check the issue & help you with the same.

    Anay
    HDFC Bank Customer Assistance"
    I am getting call from [protected]
    And they take phone call interview and selected as HDFC bank exctive. And they ask money 7000 Ru. I was paid as Bank-SBI
    A/c holder name-Mr.Ashish Pandey (PRM)
    A/c no-[protected]

    Then I am getting a conformation later form shin.com but know their phone switch off.

    Know what I can do?
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      P
      Pandi Pan
      from Mumbai, Maharashtra
      Oct 24, 2017
      Resolved
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      Resolved

      Address: Chennai, Tamil Nadu

      I need to change my mailing address but i don't have any address proof for my mailing address. So i am unable to update my mailing address through online. So i have visited siruseri hdfc bank located but there i could see worst customer from bank official. They said there is no possibilty to change address without any proof of address

      I was updated my mailing address in my home branch in karapakkam before 6 month by submitting one of my identity proff.

      This is worst customer service provided by this branch.

      I need resolution for this

      Hdfc customer id[protected]

      Regards,
      Pandithdurai
      Nov 28, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 26, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      We understand that our official Mr. Vijay Manjunath contacted you and assisted you with your requirement.

      -Manoj
      HDFC Bank Customer Assistance
      I transect 5000 rs on 22 October to my sbi account from payzapp wallet but money did not reflect to my bank account. I tried to call customer care service center but it was switched off every time.

      savings account - Comment #2894751 - Image #0
      savings account - Comment #2894751 - Image #1
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        S
        salpriya
        from Mumbai, Maharashtra
        Oct 24, 2017
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        My father passed away 5 years back. He had a demat account jointly with my mother. However my mother name was registered as her marital name. However all her documents have her maiden name. We have been trying to find a solution for this for the last 4 years but we have been unsuccessful. Need an explanation for the same

        We have been following up through the bank where the demat account has been opened. Every time a new problem is told and the application for transfer of shares are getting rejected. The bank officials do not have a clue on why and how the problem needs to be resolved and is always talks of the corporate office.
        HDFC Securities customer support has been notified about the posted complaint.
        Dear Customer,

        I request you to share your account/customer Id and registered contact details with the complete issue to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

        -Manoj
        HDFC Bank Customer Assistance
        salpriya's [Complaint's author] reply, Oct 25, 2017
        Have sent the details as requested. Request your prompt action. Thanking you
        I already gave two times closer to Mr. Bhargawa but till now it isn't close. I saw in my netbanking it's showing not close.

        Detail are below mentioned dp id:
        DP ID Account id
        [protected]
        [protected]
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          R
          rakesh212126
          from Ghatampur, Uttar Pradesh
          Oct 24, 2017
          Resolved
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          Resolved

          Address: Allahabad, Uttar Pradesh, 273152

          Mahodya, mai aapke bank ka purana customer hu mera ac. No. [protected] hai mai aaj cash deposite karne aapke bank ke branch gya tha aapke wha aapke bank ke teller/cashier manoj kumar yadav cash par baithe the mai wha cash ki line me tha wha mushkil se 3/4 log line me the
          Lekin pahle to wo apna personal kaam karte rahe uske baad wo cash payment karne lage is tarah se total lagbhag 60 minute ka time lga uske baad jab mera no. Aaya to unka koi janne wala cash lekar aa gya to unhone mera cash ka bag kinare rakh diya aur uska cash count karne lage jiska maine virodh kiya lekin uska cash lene ke baad hi mera cash jma kiya iski sikayat maine branch manager guarav pandey branch manager se ki lekin unhone meri baat par dhyan nhi diya isliye aapse nivedan hai ki meri dwara ki gai shikayat ko dekhte hue teller/cashier par uchit karywahi ki jaye kyoki customer ke bhi samay ki kimat hai.
          Nov 25, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 25, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          We understand that our branch manager Mr. Gaurav Pandey had apologised for the inconvenience caused to you. Should you require any further assistance, kindly contact Mr Gaurav Pandey on [protected].

          -Anay
          HDFC Bank Customer Assistance
          I did not get the credit card upto now. but my card as been dispatched.. i dnt know where is my card
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            S
            srilekha.s
            from Mumbai, Maharashtra
            Oct 24, 2017
            Resolved
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            Resolved

            I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending 3801 with without my concern on date:17/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

            I have made many complaint calls on the cancelation to this service and the response received it not satisfactory.

            Oneassist relationship number : 590769
            Name :- srilekha. S
            Mobile no. :- [protected]
            Credit card number ending :- 3801
            Aug 9, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Srilekha,

            Greetings from OneAssist...!

            We deeply regret for the inconvenience caused to you.

            As per your request, plan has been cancelled vide Service Request number 2468582 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

            Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

            Regards,

            Brijesh

            Team OneAssist.
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              A
              arindam0312
              from Kolkata, West Bengal
              Oct 24, 2017
              Resolved
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              Resolved

              Address: Kolkata, West Bengal, 700050

              Hello sir/ madam,
              I got a call in my registered mobile ([protected]) from hdfc personnel - krishenendu/ shirshendu ray) from hdfc golpark branch related to my credit card. My question is - how much calls has been done without my prior notice, even i don't have people identify. Please confirm whether mobile number - [protected] belongs to any hdfc personnel from golpark branch, i am really fed up with such complain as per my past experience, bank still pursueing to call me from different branch with different people. If such things will repeat, then i will escalate to nodal officer level.
              Need proper justification within 3 business days.
              My customer id - 9244815
              Regards
              Arindam
              Nov 25, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 25, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              We have taken note of your comments expressed with regard to the call received and wish to clarify that, the call received from the number mentioned in your post was not initiated from HDFC Bank. Having said this, we wish to clarify that the call which you had received on your mobile number was a type of 'Vishing' call. To clarify further, we wish to inform you that the “Vishing” refers to an orchestrated vide bogus voice messages / phone calls. Hence, we request you to not share any confidential information of your HDFC Bank Credit card such as Credit Card PIN number, Customer ID, CVV, Date of Birth etc.

              -Manoj
              HDFC Bank Customer Assistance
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                V
                vivkagarwal
                Oct 24, 2017
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                Address: Jaipur, Rajasthan, 302018

                I did one account transfer using payzapp app on 23 oct but transaction failed due to some issue which i am not aware.
                I tried to calling it's customer care number [protected] but not able to get connected this. I think this is a fake number there is no customer care of payzapp. They just fooling customers.
                I wrote a mail too but didn't get response on that one too. I am clueless right now and not sure where or whom to contact.
                That amount not credited to the bank account nor refunded to payzapp wallet.

                If anyone can help me in this case that will be very helpful.
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                  S
                  sravan4575
                  from Hyderabad, Telangana
                  Oct 24, 2017
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                  Hi team,

                  I did a transaction from my number "78xxxxx854" on 23rd oct. Tried to transfer 5000 from my payzapp wallet to my bank account 068xxxxxxx95 with trasaction id "[protected]st75sg7".

                  Till now amount not credited. Yesterday status was failed and today it is displaying success but till now amount not credited to my bank account.

                  Worst service.24x7 customer care number [protected] is always busy or after ring nobody lifting the call. Unable to reach hdfc payzapp people to address my issue

                  Thanks
                  HDFC Bank customer support has been notified about the posted complaint.
                  Did you recieve your money back.please let me know.i am also with same situation.
                  sravan4575's [Complaint's author] reply, Oct 25, 2017
                  No
                  Till Now I didn't get the money
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                    R
                    Ramya Chintoju
                    from Hyderabad, Telangana
                    Oct 24, 2017
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                    Address: Hyderabad, Andhra Pradesh, 500032

                    Dear Payzapp Team,

                    I have transferred Rs. 5000/- from payzapp to my account number. But amount did not get credited and the transaction is showing success.

                    Transaction id:[protected]zG59jD4
                    Via IMPS: 220968dmBhW9
                    Toll Free number is always busy, please help out.

                    Contact no: [protected]
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                      S
                      sauvi14
                      from Guwahati, Assam
                      Oct 24, 2017
                      Resolved
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                      Resolved

                      Address: Kamrup Metropolitan, Assam, 781005

                      I have applied for a credit card, which i will be receiving within 3 working days as per you sms. But your people has registered wrong email id of mine, hence i believe i will not be able to see my statements. Please look into this matter asap. My application number is - cc32934139.

                      My email id is [protected]@gmail.com

                      Thank you,
                      Sourav chakraborty
                      +1 photos
                      Nov 26, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 25, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card, registered mobile number and e-mail id, to enable us to do the needful. You may write to us at: [protected]@hdfcbank.com and we shall assist you.

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        D
                        dharamveer2007
                        from Ludhiana, Punjab
                        Oct 24, 2017
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                        Address: Ludhiana, Punjab, 141102

                        To
                        The regional manager
                        Hdfc bank limited
                        Chandigarh
                        Subject : complaint against ms. Amita branch manager, village gahaur, district ludhiana for harassing/non-cooperation/non-customer satisfaction
                        Respected sir/madam,
                        I, avtar singh s/o s. Sarmukh singh r/o village gahaur, district ludhiana having 6 saving accounts in my name and my family members name at the above said branch from last 8-9 years.
                        I was have a saving of good funds with this village gahaur, district ludhiana earlier but due to the bad attitude of branch manager ms. Amita (Misbehaving / not attending / waiting for the payment / waiting for drafts, depositing again and again), we have already shifted my/our family funds to oriental bank of commerce, branch dewatwal, ludhiana.
                        I requested for my agricultural limit as i have 90 acres of land but she refused to do so as she is always busy in her personal / family matters and always busy on mobile outside the branch. Whenever we want to contact her, she is found busy on mobile outside the branch.
                        My son recently visited the branch for depositing a payment of rs. 6.50 lacs but for her signature he had to wait for approximately 1 hour as the work of depositing money was of only 5 minutes as there was no customer at 12.30 pm dated 23/10/2017. (Please check the cctv)
                        Above all she is never willing to do work as she is engaged wit one or other personal problem on mobile.
                        I request your good self to please transfer ms. Amita, branch manager, branch gahaur, district ludhiana because each and everyone is fed up of her.
                        I will be very thankful to you for her transfer as soon as possible.
                        Thanking you
                        Yours sincerely
                        Avtar singh
                        [protected]
                        HDFC Bank customer support has been notified about the posted complaint.
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                          R
                          Rishabh33
                          from Mumbai, Maharashtra
                          Oct 24, 2017
                          Resolved
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                          Resolved

                          policy cancellation within the free look period

                          Website: HDFC Life

                          My policy number is[protected]Hdfc life youngstar udaan)

                          Now immediately after the purchase i made few calls to the customer support at hdfc life and requested them to cancel my policy since i had changed my mind and also was under some financial difficulties. The online team asked me to visit a nearest branch and cancel there.

                          I spoke with the representative and she told me that they will send me a cancelation...
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                          V
                          vishnu@123
                          from Hyderabad, Telangana
                          Oct 24, 2017
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                          Hi team,

                          As i transacted today rs 5000 using payzapp to credit the amount to my bank account which i added earlier to this.
                          But amount is not credited to my axis bank account which transferred from payzapp which is showing successful transactions as attached in the mail.
                          Please update the status where the amount gone. I didn't have amount payzapp account or in my bank account.

                          Transaction id:[protected]vt80kz4

                          Regards
                          Vishnu
                          Oct 24, 2017
                          Updated by vishnu@123
                          Contact number : [protected]
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                            S
                            sandeep.shingora
                            from Chandigarh, Chandigarh
                            Oct 24, 2017
                            Resolved
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                            Resolved

                            Address: Ludhiana, Punjab, 141001

                            Sutomer id[protected]
                            My a/c - [protected]

                            Has been deducted about 10, 000 rs. I have requested to branch manager but did not got any response.

                            मेरे बैंक खाता से लगभग दस हजार रूपये कटौती हुयी है. मै बहुत गरीब हू. ब्रांच मेनेजर से रिक्वेस्ट किया तीन महीने पहले. अभी तक मेरी समस्या का समाधान नयी हुआ. रोटी खाने को पैसे नहीं है. कृपया मदद करें.
                            Nov 27, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Oct 24, 2017
                            Updated by sandeep.shingora
                            a
                            Verified Support
                            Oct 26, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have responded to your e-mail with reference number[protected] on October 24, 2017 requesting for details. Please write back to the e-mail for assistance.

                            -Anay
                            HDFC Bank Customer Assistance
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                              A
                              ashish_1986
                              from Delhi, Delhi
                              Oct 28, 2017
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                              Address: Gautam Buddh Nagar, Uttar Pradesh

                              I have transferred 1000 INR from payzapp account to my ICICI account at Sunday Evening. There are status showing Payment Success but I did not receive transferred amount in my ICICI account still.
                              While I have make complaint through Email to Pyzapp([protected]@payzapp.in).
                              and There are no response from Payzapp.
                              I have called so many time on Customer Support and they are saying that amount will be refunded but I did not get my amount still.

                              This is very bad thing if this type of company is doing like this.
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                                K
                                K Bhanu Prakash
                                from Hyderabad, Telangana
                                Oct 24, 2017
                                Resolved
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                                Resolved

                                Address: Srikakulam, Andhra Pradesh, 532001

                                Sir

                                Why you are deducted rs.1399-00 from my account against credit card
                                No.[protected] today. It is very seriously viewed. Please cancel my
                                Credit card immediately and refund the same because i am not using credit
                                Card and opened also.

                                If you are not cancelled or refund the above amount i will file the case in
                                Consumer forum. Why you are debit the amount without my knowledge. Please
                                Cancel immediately and not to repeat again. You know i dont know pin no.
                                Also for using credit card. It is very shame to deduct the amount without
                                Any transaction for last two years. Why you are issuing cards and
                                Disturbing customer to get the money without service.

                                If we attend bank for your people will not respond but over phone everybody
                                Disturbing in office hours. There is no transaction by correspondence or
                                Mail. How can i accept by telephonic conversation. Some times fakes calls
                                Also may come.

                                Dont do this type of business, it is shameful to our country bank
                                Business. Our people are investing in your banks on belief but you are
                                Deducted simply in the name of online.

                                I humbly request to bank officials please take this matter seriously and
                                Justify immediately. And once again please cancel my credit card ending
                                With 1650.

                                Regards

                                K. Bhanu prakash
                                Nov 27, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 25, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We request you to elaborate your query, so that we can assist you accordingly.

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  Umakant Gandigude
                                  from Hyderabad, Telangana
                                  Oct 24, 2017
                                  Resolved
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                                  Resolved

                                  Address: 500011

                                  Please note that i applied for rbl credit card and got reference no : [protected]s3. I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in hdfc link showing track your card application. Found the reason as follows. Application reference number [protected]s3, status dear customer, your credit card application has not been declined as it did not meet the policy requirements of hdfc bank who called us for credit card and we never gone to rbl for the same. Ganesh, executive called and we given all papers and verification also done positively. I called customer care and they are not giving any correct reason one is telling u r card as been approved some one saying u r credit card application still process u r customer care people not giving any correct reason for rejection. As per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected]. Rbl bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear and i got personal loan too on same address. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Regardsumakant g. Please suggest me what is next process. And where exactly my application got declined. Hoping positive response.
                                  +1 photos
                                  Nov 27, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 26, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  we have taken note of your comments expressed and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected]

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    V
                                    Oct 24, 2017
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                                    Address: 143001

                                    Dear team,

                                    I already dropped a mail to you on 23-oct-2017 but i didn't get any response from you. So i am writing a complaint again here.

                                    Yesterday on 23-oct-2017, i had done two transactions of rs 5000 each (Total 10000). It shows me transaction status is successful for both the transactions but i didn't get funds in the bank.

                                    Please find the below details of both transactions

                                    1. Transaction 1

                                    Transaction status :- success
                                    Txn id :[protected]fm22lw4
                                    Billed :- yes

                                    2. Transaction 2

                                    Transaction status :- success
                                    Txn id :[protected]ec30cr5
                                    Billed :- yes

                                    For your reference i am attaching a screenshot of both transactions.

                                    Please resolve it as soon as possible.
                                    +2 photos
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      M
                                      mukeshk.1970
                                      from Noida, Uttar Pradesh
                                      Oct 24, 2017
                                      Resolved
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                                      Resolved

                                      Hello,
                                      Just want to report a call i received today from someone calling himself ritesh[protected], informing me about a classic assure plus policy i had supposedly originated in 2010, where i had paid a premium of rs. 40, 000 (Current value of rs. 1, 08, 000) and to liquidate which i'd need to make another 2 premium payments. He gave me the number of rajeev saxena[protected], supposedly from hdfc life's mumbai office, who is to explain the details.

                                      This obviously seems like a con-job being attempted on a large scale using the hdfc life brand. Please initiate appropriate police action against the perpetrators.

                                      Thanks,
                                      M khandelwal
                                      Nov 30, 2017
                                      Complaint marked as Resolved 
                                      HDFC Life customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 25, 2017
                                      HDFC Life Customer Care's response
                                      Hi, please note that the above no.'s from which the call was made by you would be checked by us to authenticate the details and to know the details about it. Once the investigation report is out, the response would be sent to you with an update on the investigation.
                                      Verified Support
                                      Oct 30, 2017
                                      HDFC Life Customer Care's response
                                      Hi, I would like to inform you that post conducting the investigation and verification of the above mentioned contact no.'s by us, it is revealed that the mentioned contact no.'s are not associated and neither are registered with HDFC Life. Further, I request you to be cautious and on guard against such unwanted calls. Also, I would request you not to act on any such information received in the name of HDFC Life, or IRDAI. Thank you for highlighting the issue to us! -- Manish.
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