HDFC Bank Complaints & Reviews

Have done transaction on 23/10/2017, for 5000 rs transfer to hdfc bank but transaction has been debited from my payzapp wallet but not received in bank. So please take appropriate action to solve the issue. I have done many mails to payzapp but there are only system generates ticket for complain and no one is replying for the same issue

My registered no : [protected]

I had made an application through hdfc fastag program trough their online portal and made payment of ₹300 against the same as ₹200 for security amount and ₹100 as the top up amount. The reference number of the application is fastag-hfr004845.
I had recieved one email with the reference number. Since then i have been trying to contact on the toll free number but no one picks up the. Once they received and said within 2 days you will get sms and provided complaint number 1774oct2017 after that no updates and no able to reach anyone in customer care and also not able to track the status of application.

Hi payzapp, i had made 2 transfer worth ₹.5000/- to icici bank account and ₹.2000/- and kotak bank account on[protected]. The transaction shows successful in payzapp. But amt did not get credited to my accounts. Tried contacting payzapp cc but heard busy tone every time. Sent mail to support mail id and received only system generated reply. Kindly act on priority and refund the amt ₹.7000/- as the trust on hdfc matters a lot.

Last monday (23/oct/2017) i have added 3000 rs to my payzapp wallet and transfer the same amount to my sb account. It shows withdrawal is success but still that amount not credited in my bank account (Almost 4 days competed).

Also, the same day i have added 700 rs to my payzapp wallet from credit card, this amount still not added in my wallet but it has been debit from my credit card.

I never excepted this type of problem would happen on your service
.

Hi team,

I have made an transaction of rs 5000.00 on oct 25th 2017 11:56 am ist

Transaction id :[protected]sh16yc7

Transaction status as successful but the merchant who i have paid didn't get any amount can you help on the transaction
Paid to shri ram.

Its beeen two days no money credited in merchant wallet nor my wallet and i tried 100 times for customer care and it always hung up

My name is sangram oswal. I have a credit card of hdfc. I have made a payment of minimum due. Only 300 to 400 hundred is remaining but coz of i was hospitalized it not able to make a the payment so i said i, ll do the payment in next 2 dayz but the collection calling agent name:- anjali jadhav, she is very worth very rud and not understand people is some problem then also she is saying make a payment of 300 urgent and send the screenshots immediately. Even from when i'm useing this credit card its my firts time late payment od only rupees 300 then hdfc people's are giving trouble then. I don't want such hopeless service card so i'm exit from hdfc cards and services.

Please beware from hdfc card this people are this snakes. Even u have remaining amount of rs-1 then also they trouble for that.. So please

Don't take any any any service from such types of bank's

I have transferred rs. 3900 from my payzapp account to my sbi account no. [protected] but my amount from the wallet was debited and it was not credited to my bank account. My transaction id[protected]pq54yx dated : 23.10.2017. So, kindly repay back the amount to my account.
Following are details: -

My payzapp register mobile no - [protected]

Txn id :[protected]pq54yx3

Hii my name is mayur suthar & i'm first time using this apps i was 5000 transfer money in my bank account bt my mistake fill in the ifsc code is. Wrong n can't back my money in wallet so pls can. U send. Me my back money in wallet
My mobile nom [protected]
Tomorrow i using this apps
N customer care number is always busy anytime then i'm complain

Please do not post any contact number on this site
Name identified by true caller

+91 [protected] karnama
+91 [protected] aman sharma
+91 [protected] ask card
+91 [protected] depak kumar

Agar aap apna number post karte hai to fraud calls ke chances hai
Or ye is tarah bat karte hai jaise bankers ho
Aap in numbers par apni koi details share mat kare please.

Hi,

I have transferred of rs. 3000 from payzapp wallet to bank account since the transection was showing completed success in payzapp transection history but amount not get credited to bank account. I have tried to continuously on your customer care number its allways comes busy and busy... I have also mailed to you your support team but still no response from them kindly please check and revert us.

My transaction...

I transferred money from the payzapp account to the bank account.
Money got deducted from payzapp account but it is not credited to the bank account.

And now i am not able to login to payzapp. Im getting error as authentication failed. Whats wrong with payzapp. My security question is also blcoked now. I will never trust hdfc products agai. Im going to change my salary account from hdfc.
My registered mail id is nandini.[protected]@gmail.com

Dear sir,
I am using hdfc credit card since many years ending with 7520. Unknowingly one assist had given memmbership to this card. Last year on behalf of my request they have not cancelled my membership. Now they have upgraded my plan &continue memmbership. Now i want to know that who is oneassist to debit fee from my credit card. Is oneassist sisterconcern of hdfc bank? Ifnot let me clear how oneassist has debited fee from creditcard without giving any prior notice to me. Please reffer me complaint no. Of this complaint. Also give me clear justification about this matter, althuogh i have decided to file petition in court against you.

Regards
Rajesh rana
[protected]

Hello there,
I did contact you regarding emi, but you guys have reject the request by saying that there is no offer. This is disappointing and frustrating.
When we buy things from the vendor which you have suggested, emi gets converted automatically. But when we spend as per our convince then there are lot of things we need to do to convert it into emi.
This is so sad and unfair.

Thank you.
Kishor janire

Dear sir, madam

I am sushil kumar form jalandhar
Toady hdfc bank give me loan on my car
₹ 3, 37, 000. And hdfc bank employees jagdip singh take 5 blank cheque from my side. For hdfc bank security reason for loan amount. I was give 5 five signature check on 18 oct 2017.

Toady bank give me car loan in my account saving account ([protected]) at 15:07 pm ₹3, 37, 000 which cheques i was give
Hdfc bank employees jagdip singh. Cheque no 000007 jagdip take payment from my account behav on hdfc loan security cheque. He withdraw ₹2, 50, 000 behav of security cheque. That's by i will request please stop my cheques and in features any cheque before clearing please informed me. Because i m not too much rich ₹2, 50, 000 to much for me. I don't know how i take my money back.

Please in features please secure my account from ur employees.

Its really disappointing to know on my regalia card annual fee has been charged in spite of 100% assurance given by your bank head for southcity 2 shivali gupta that the card has no fee and is absolutely free for preferred customers.

I was not interested in taking the card still shivali gupta insisted that its free and there are numerous benefits like free taj membership etc. Which was never given to me.

I along with my family have maintained the bank balance and still have to be wasted time in these issues.

Kindly reverse the charges and resend the statement immediately.

Have done transaction on 23/10/2017, for 5000 RS transfer to hdfc bank but transaction has been debited from my payzapp wallet but not received in bank. So please take appropriate action .
I have done many mail to payzapp but there are only system generates ticket for complain and no one is replying for the same . So please let me know how many days it will take.
My registered no : [protected].

Hdfc keeps deducting some charges or the other for new features they add. My account got classified from a preferred customer to classic or something. I discovered i'm subscribed for some alters and every month they keep deduction 15 to 20 rupees. Similarly when there was a death in the family and urgently 50k was to be withdrawn to withdraw by cheque was charged 300.in some pretext or the other hdfc keeps charging and always has some legal workaround or justification for it. Even if they take 100 rupees on an average from each of their customers which could be around 10 lakh, that a crore or rupees just like that. No wonder they claim to be the most profitable and number 1 bank.

Hello hdfc team... I have been using hdfc titanium credit card for 11 months... However due to some sort of financial problems related to my job change and health issues... I am not able to clear the minimum due amount but i am promising to pay it in the first week of next month... But ur collection department executive is not able to understand my problem and are calling me repeatedly with unprofessional conversation regarding this issue... I beg your consideration towards my concern and i promise it will never happen in future... Kindly look after the issue with ur generosity...
Here are my details attached:
Date of incident:25/10/2017
Collection department executive no:[protected]
My number:[protected]
My name:tejas dwivedi

Hi,
This is rahul gharde,
I made a transaction on 22 oct 2017 to send money to my hdfc bank account but that transaction got failed and money deducted from the wallet and not reflected to my bank account.
Transaction status : failed
Transfer type : withdrawal
Transferred on : sun, oct 22, 17 12:50 pm
Transaction id (Txn id):[protected]wh73ku0
Area info: n/a
Billed : yes

Hi team,

I had made a payment of 1000 rupee towards my icici bank account from hdfc payzapp.
Money has been debited from the app but it has not been credited in my icici bank account.
I am trying to call customer care but call is not getting connected.
I had sent multiple mail but no response till now.

Pfb the mail communication.

Dear customer,

Thank you for writing to us.

This is a system-generated response to acknowledge receipt of your e-mail. Our customer service executives will respond to your queries within 24 hours.

Please note:-
Cashback will be posted to the wallet in 5 working days from the date of transaction for mobile recharge, book my show.

For transaction failures / cancellations the amount will be refunded to the source account within 5 working days from the date of transaction, except for mvisa where the refund will be posted to the wallet.

In case you have not received the funds back in 5 working days across any transactions, we request you to raise a chargeback with your issuing banks branch or phonebanking.

In case your query requires further investigation and takes a longer time, we will keep you informed on the time required for resolution.

We assure you the best of our services at all times.

Thank you
Regards,
Hdfc bank payzapp team
Payzapp toll free : [protected]
Payzapp email support : [protected]@payzapp.in

— original message —
From: amar srivastava [[protected]@gmail.com]
Sent: sunday, oct 22 2017 1:09pm
To: [protected]@payzapp.in [[protected]@payzapp.in]
Subject: payment not credited

Hi team,

I have made on transaction of 1000 rupee to my icici account and payment has not been received.
Pfa the screenshots for the same.

Regards
Amar srivastava

Amar srivastava
Oct 24 (1 day ago)

To support
Team,

I am still waiting to get a call from your side and waiting for the payment to get it credited in my account as well.

Please do the needful asap.

Thanks,
Amar

Amar srivastava
Oct 24 (1 day ago)

To support
Hi team,

Please share an update on this.

Thanks,
Amar

Amar srivastava
12:52 am (16 hours ago)

To support
Hi team,

Please share an update on this.

Thanks,
Amar
—
Regards,
Amar srivastava

Amar srivastava
12:14 pm (5 hours ago)

To support
Hi team,

Please share an update on this.

Thanks,
Amar
—
Regards,
Amar srivastava

Amar srivastava
5:48 pm (0 minutes ago)

To support
Team,

What is going on?? I am trying to call customer care since morning but call is not getting connected and no one is giving me proper response on mail as well.