HDFC Bank Complaints & Reviews

Nov 07, 2017

Updated by Nikita H Mehta I've got no communication till now. I dont understand how an app by a responsible bank like HDFC does not even have a working customer care contact number. I have seen many complaints regarding payzapp on internet which are not being solved even after many days.
I want my money back ASAP

Nov 11, 2017

Updated by ashikjaya Hi
I have contacted the no provides by you its if noida no and he said that my fast is processed from kolkatta . And he assisted me me in getting that person no.. unfortunately kolkatta person did not pic my call .. still my request is in pending
Vehicle no ka 12 z 7831

Nov 06, 2017

Updated by sathyarobin Tag received today thru courier, waiting for HDFC executive to visit my address and install.
Advice to HDFC- Please update your customer about the progress

Dec 15, 2017

Updated by balakrishna Ambati HDFC Bank — money deducted from bank account and not credited in payzapp

1 Review
Ba balakrishna Ambati on Nov 6, 2017 Mark as Resolved

I have deposited 5000 rs to payzapp account from my credit card and the money get deducted from credit card but not credited in payzapp wallet i have tried calling on payzapp customercare but the call is not getting connected.

It's has been 5 days still i didn't get money in either of the banks. Can you please check and let me know the proper inputs.
Time and date:
09:10 am
02/11/2017

COntact Details: [protected] Mail:balakrishna.[protected]@gmail.com

Nov 06, 2017

Updated by Jaldu Srijahnavi consumer complaints logo
menuSubmit ComplaintSearch
Home iconHome
Question iconQuestions
FAQFAQ

Search
search
Account
Messages
Notifications (1)
Complaints
Sign out
© 2016 Consumer Complaints Forum

If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail


ConsumerComplaints.in › HDFC Bank › HDFC Bank — hold funds on salary account
HDFC Bank — hold funds on salary account

2 Reviews
Ja Jaldu Srijahnavi on Nov 6, 2017
Mark as Resolved

My name is : Jaldu Sri Jahnavi

Problem : INTER-BRN CASH CHG INCL GST charges @ 177 without prior info to customer...

When i tried reaching through phone banking, just say transferring cal to concerned department but that never happened, calls get cut in between. Very irresponsible to address the query. I had spend more than an hour in reaching customer support but nothing has been resolved, then just escaped by passing the call and get it cut.


Complaint Status
[Nov 06, 2017] HDFC Bank customer support has been notified about the posted complaint.
HDFC Bank Customer Care's response, Nov 06, 2017
Dear Customer,

I request you to share your complete issue, account details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

Update Complaint

Post your update to complaint here.
Choose fileAdd Image
Submit
Complaint comments 1 Comment Updated: Nov 6, 2017
Share0
Tweet0
Share0
Comments
Ja Jaldu Srijahnavi
0 minutes ago


I have mailed with all my details and explanation of problem as mentioned below:-

By 2nd november i had 0.93/- balance in account, the same day with that narration mentioned in problem i had a deduction of 0.93/- and 176.07/- is displayed as negative balance, once i transffered funds that 176.07/- has been deducted with no specification display in account statement but that amount is being showed as "Hold Funds"so i could not see that 176.07/- transaction in account statement hence closing balance displaying as 234/- but when i check account balance it is displaying as 57.03/

When i googled that narration i got few cases of deduction 177/- from other users... Its my thought that this 176.07/- is also regarding that narration deduction only because 0.93+176.07= 177/- only

I need clarification on three things:-
*What is that narration all about, why that deduction happened that too without any prior info.??
*If amount got deducted why it is not showing in account statement.??
*Why my account funds are being hold ??

Please address atleast though this way

Thanking you.