HDFC Bank Complaints & Reviews

Address: 411006

Hi,

I have made a transaction of rs. 10000/- to my pay account on 31st october 2017 from payzapp app. But amount not transferred to beneficiary account payzapp and neither credited back to my payzapp, i tried calling customer service no one is answering the call and every time it is saying busy.
Kindly requesting you to resolve this issue...

Details

Transaction status : faild
Transfer type : withdrawal
Transferd on : tue, oct 31, 17. 12:33pm
Txn id:[protected]io30iq0
Area : n/a
Billed :yes

Kindly refund amount my number [protected]

Thanks & regards
Raveendra m
[protected]

HDFC Bank customer support has been notified about the posted complaint.

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Address: 411017

Consumer loan account number :
[protected]

Hdfc account where emi is deducting for the same.
Id: 66836333

I am asking the hdfc bank to send me the loan details of soft copy to mail registered email-id and also i changed my home and also need to update my address. Iam asking them from last one month. But no response. They are behaving irresponsible.

Dec 3, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Oct 31, 2017

Updated by hareeswarreddy I have HDFC Payzapp wallet account and on Oct-30-2017 i have transfered 5000 rupees to my friends HDFC payzapp account. The transaction failed, amount from my HDFC payzapp wallet is deducted and not credited back to my wallet or to my friends Payzapp Wallet.

I need my money back, 5000 rupees is too much amount for me.

HDFC PayZapp Account: IN[protected]

Verified Support

Nov 01, 2017

HDFC Bank Customer Care's response Dear Customer,

Please share the copy of your email interaction on [protected]@hdfcbank.com along with the date and amount of deduction from your account for further assistance.

-Anay
HDFC Bank Customer Assistance

Nov 02, 2017

Updated by hareeswarreddy Yours '[protected]@hdfcbank' is one of the worst support, i wrote lot of mails and no response, just a auto-generated will be sent back and i will get call after 2 weeks and they will say, that they are looking into the issue and get back after couple of days. I already shared my Payzapp wallet account id, take the action.

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Address: New Delhi, Delhi

Website: Payzap

I did a transfer for RS 5000/- on 28th Oct 17 and same was failed and no refund to my account, later payzapp change transaction status to success but this was not credited to my beneficiary account nor refund back to my payzapp account.

I sent many mails to customer care email id support but no reply yet.

Update: After many calls to customer care they once pickup and told me that it will be refunded within 5 days, but 5 days already gone and no refund.

Can anybody let me know how to reach greivinace cell for further action.

Regards,
Rakesh

Dec 7, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2017

HDFC Bank Customer Care's response Dear Customer,

We know your time is valuable. We request you to provide us with your registered contact details and transaction details at the below given link. http://bit.ly/2aJ9wGW. Mention this Ref No PZ[protected] in the comment box for us to track it.

Anay
HDFC Bank Customer Assistance

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Address: 560092

Dear team,

I was doing online payment towards groceries from grofers application. And did online payment from hdfc net banking. As soon as money got deducted session expired. No money was received by grofers and i was expecting refund but it hasn’t happened yet. I did this transaction on 27th oct 2017 for rs 2929. Reference no for the transaction is[protected]. And my account no is [protected]. Kindly refund the same.

Regards
Sagar borkar

Dec 8, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2017

HDFC Bank Customer Care's response Dear Customer,

The transaction has been successfully processed at the Bank's end. Incase the final status of the transaction is not known, we would request you to check with the merchant. Incase the merchant denies of having received the funds for the said transaction, do write back to us with a written confirmation from the merchant for non-receipt of funds.

-Bejoy
HDFC Bank Customer Assistance

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K

Kitu sharma

May 4, 2022

Your session has been expired

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Website: www.hdfcbank.com

A transaction of rs.1020/- deducted from my bank account on 27th oct 2017 in the name of inter-brn cash chg incl gst 131017.

There is no message or mail info provided before the deduction for the reason.

Please accept my request as a complaint.

Looking forward for the solution asap.

Bank name: hdfc bank
Branch details:
Sidco ind estate, a blk 1
Guindy
Chennai - 600032
Ifsc - hdfc0002405

Thanks,
Chandra sekhar

Dec 7, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id, complete issue, charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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C

ChandraAmbati

from Bengaluru, Karnataka

Nov 3, 2017

Dear Manoj, Complete details shared to your mail id.. kindly respond back

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Address: Jaipur, Rajasthan, 302001

Website: www.hdfcbank.com/htdocs/common/PayZapp/index.html

Dear team

With reference to the subject, i would like to inform you that i have transfer rs. 5000/- pay zap to my axis bank account on 23rd oct 17 but transaction got failed but wallet money has been deducted from pay zap wallet and not credited in bank account. So you are requested to look into and return my deducted money urgently.

ram singh
Payzap account no. - [protected]
Transaction id.[protected]tk13fs9

Please resolve the issue at the earliest.

HDFC Bank customer support has been notified about the posted complaint.

Oct 26, 2017

Mahendra Sherugar Kodi's response A FORMAT OF THE COPY OF LETTER SENT TO YOU HAS BEEN ATTACHED FOR YOUR REFERENCE. PLS FULFILL THE REQUIREMENT AND RESPOND TO US FOR PROCESSING THE APPLICATION FURTHER. THANK YOU

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M

Mahendra Sherugar Kodi

from Bengaluru, Karnataka

Oct 31, 2017

Application Reference Number : [protected]S2

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J

Jamuna Sharma

from Mumbai, Maharashtra

Oct 31, 2017

My customer ID is 7309214

Account department debited 469 from my account without any information.customer care guys are unable to help me about it.

Kindly help and reverse my amt . otherwise I will escalate social media and CEO.

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This is manjeet kaur from ludhiana. My phone number [protected] i have done rs. 5000/- transaction using payzapp on 23rd october 2017 to my saving hdfc bank account and rs.5000/- in my indusind saving account, money got debited from my payzapp wallet but the amount was not credited to bank account and still not refunded, i have tried so many to call on payzapp customer care number # and also sent mail on [protected]@payzapp.in but there is no response for payzapp. I need that money its very urgent.

Aug 6, 2021

Complaint marked as Resolved

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S

sulurkannan

from Bengaluru, Karnataka

Nov 1, 2017

I transferred payzapp to BOB bank Txn Id[protected]uK35dL6 amount of 700/- on[protected] but still amount not transferred to my account no : [protected].but payzapp showing 'sucess'.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 2, 2017

Verified Support

Dear Customer,

Request you to please provide us your registered contact details & issue details on the below Link: bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it. -

Anay
HDFC Bank Customer Assistance

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Hello payzappteam, please assist.

I have done a transaction of rs 5000 on oct 23 2017 and that money is yet to credited to my account. Transaction id is[protected]dz82vv5 done on mon oct 23 17 01.16 pm.

I got attached notification that money will be refunded in 5 working days. It's been more than 5 working days and refund is yet to be credited to my payzapp account. I tried customer number which is a pathetic service. I also emailed support and got ticket 099-626 but there's no follow up on that either. Please expedite the refund process and respond back asap.

Registered no : [protected]
Registered email : [protected]@gmail.com

Regards,
Akshay

HDFC Bank customer support has been notified about the posted complaint.

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Address: 516001

I am sreekanthreddy. I send 5000rs from hdfc payzapp to my hdfc account on 23 october 2017 but the transaction is failed and i was asked to customer care they said after 5 working you will get your amount but it sixth day but i wasnot get amount back. Know i'm calling to payzapp customer care it is busy busy. So i want my money back. So pls take it as complaint and do need full.

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S

Sujith Lal SR

Nov 6, 2017

I have made transaction from standared chart bank to payzapp wallet on 29/10/2017 at around 8:25AM the amount has been deducted from the bank side but i didn't get till now we are unable to reach the customer nuber also which they have given ([protected], [protected]).

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Address: Hyderabad, Andhra Pradesh, 500001

I have applied loan in hdfc on march 2017 and my loan application has rejected on 6th sep 2017 without any information but not get any update from the team. (Hdfc gachibouli, hyderabad). When i met with bank team and they given update as still technical verification is under process.

Still team is not giving any clearance on my application. Loan fee also not refunded as per process.

Nov 27, 2017

Complaint marked as Resolved

HDFC has taken rs 12000 for loan process but didn't taken any action. When I met breanch manager, he agreed and told HDFC can't refund money and you can give complaint. But when I filed consumer complaint.then he refunded 5000. But HDFC has wastage my 8 months of time and not given any proper updates, than also they changed 60% of money and wastage my 8 moths of time.. This cause me soo much money loss from builder and still iam struggling to get my money back.

HDFC Bank customer support has been notified about the posted complaint.

Oct 31, 2017

Updated by Inthiyazali my contact mobile number [protected]

Verified Support

Nov 01, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Loan application number and contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

Nov 15, 2017

Updated by Inthiyazali Hi team, I have shared all my details as requested but no response???

Nov 25, 2017

Updated by Inthiyazali Hi team, it has been long time, but I don't get any update. I have sent multiple emails to HDFC but no updates... Please take action on my complaint

Nov 25, 2017

Updated by Inthiyazali I have complaint on 31st Oct 2017 .but still not resolved my issue and not get any update. When I email for asking update always getting auto reply like process is under progess

Nov 28, 2017

Updated by Inthiyazali Hi sir, No action and nor any updates?? Is this complaint closed??

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I

Inthiyazali

from Gurgaon, Haryana

Nov 6, 2017

Hi, As per your request I have sent email with all my details please take immediate action. Attached mail screen for your reference.

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Address: Mumbai City, Maharashtra, 400083

Hdfc bank had acted illegitimate, illegally and in an untrusted way by forcibly opening my salary account especially when i did had one savings account in hdfc bank. You associate had just fulfilled his targets. The salary account of mine shows negative balance. It's a shame for your bank. I have a healthy relationship with hdfc bank. Shut down my salary account.

Dec 1, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Oct 30, 2017

Updated by Prabhu Amit I Amit Prabhu further state that the HDFC salary account of mine was forcibly opened by your executive as I already had one and I had let him know that same.

That executive of yours opened my account just to fulfill his Account opening targets. For which I had made a false Prey to it. I hereby state that I donot wish to continue with the Account for which I am charged for no reason.

I hereby state that if my salary account continues showing negative balance, I will have no other alternative other than to shut down my HDFC saving account too.

This may have severe consequences for your behalf.

Please look forward to close my salary account.

I m further looking for a prosperous and healthy relationship with HDFC Bank but only your actions will help me be with you in a positive thought.

This instance is quite shameful for a growing Bank in a Competitive Banking Sector.

Thanks and Regards,

Amit Prabhu,

[protected].

Verified Support

Oct 31, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Account No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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Address: 560038

I transfered 4500 rupees in for medical cause to one of my friend through payzapp but transaction failed and my amount was deducted from payzapp wallet. I wrote multiple message at [protected]@payzapp.in, but there was no one to look at our concerns. payzaap is virtual platform for money transfer which has a team of virtual people and it has started to play with the sentiments of people by blocking there money for there personal use.

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Address: 753003

Customer ID 5301673.I was a classic customer.I had joint account with my wife.She never operated the account .I had issued a cheque in favour of my broker.Bank dishonoured the cheque on the ground that my wife's adhar details has not been updated.I had to incur losses.Written complaint letters to customer care.Not received satisfactory reply.My debit card was blocked.

I withdrew my money from the bank leaving a minimum balance necessary for savings bank account.I requested the bank to take away the facilities given to me as a classic customer .The bank through a mail confirmed that that facilities has been withdrawn.Currently I have around Rs.15, 000/- in my savings bank account n have a fixed deposit of Rs.1, 00, 000/- (maturity value Rs.1, 50, 000/-).

Today I received a message from BH-HDFCBK asking me to maintain the minimum balance.Failing which non maintenance charge shall be levied.
As classic customer facilities have been withdrawn, why should I pay the maintenance charge?
Kindly look in to the matter n reply.
Thanking u.

Dec 14, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2017

HDFC Bank Customer Care's response Dear Customer,

We sincerely apologise for the inconvenience caused to you, We confirm that the said account is regular account with average monthly balance of Rs. 10, 000.00. Average Monthly Balance is calculated out at the end of the month. This is the average of the closing credit balance in the Account at the end of each day during the calendar month (i.e. a total of the daily closing credit balance divided by the total number of days during the month). In case this average is less than the minimum prescribed for your account, the charges for non-maintenance will be levied at the beginning of the following month along with the GST at the applicable rates. You may visit http://www.hdfcbank.com/search/FAQ_Search.jsp?faq_srh=average+monthly+balance&x=67&y=5 for more details of how the Average Monthly Balance is calculated. For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on http://www.hdfcbank.com/personal/product/productdetails/regular-savings-account/gts8mio3

-Manoj
HDFC Bank Customer Assistance

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Address: 636005

Website: OneAssist Consumer Solutions Pvt. Ltd

Cancellation one assist membership

I am not interested in your service for my hdfc credit card. The bank has activated without my knowledge. And the service charged rs 1299/-. I don't want your membership. So cancel the membership and refund my amount rs 1299 /-

One assist membership id «field29»
Relationship no 556166
Hdfc bank credit card number # 533744xxxxxx0481

HDFC Bank customer support has been notified about the posted complaint.

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T

Tamil920

from Mysore, Karnataka

Oct 31, 2017

I have charged Rs.17.70 suddenly without any prior notice. And that message saying INST-ALERT CHG INC GST JL-SEP2017-MIR*****.

Kindly revert back to me for the same.

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S

Sidheeq Tharachabdy

from Ponnani, Kerala

Oct 31, 2017

Dear Sir,
Regarding customer id 50692938, i have given HDFC bank mattanur to update my aadhar details to bank account .No hope. Even i tried online also. Please help me.
Bank details HDFC bank Mattanur

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Nov 2, 2017

Dear Gajendran,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2514343 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.

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Address: Sitapur, Uttar Pradesh, 261131

Website: [email protected]

My hdfc bank A/c should be open By the company for the salary A/C and i will left the job and some month ago the was converted into saving A/c without any confermation And my A/c should be a saving And my balance is on negative Because i m going to out of station and there some reasons i will mot maintain a balance So plz give me the reason For that because this is a totally ###

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Address: Krishna, Andhra Pradesh, 521201

I am lately aware of the revised charges hdfc introduced, before that i ve done a value of transaction of rs30000, which is chargeable @5/1000rs for once but i ve been charged the same twice. N the sad thing is when we customers go bank for depositing the tellers knows it, i can only deposit rs25000 without paying tax since account is non home branch but all they want is u paying tax unnecessarily.

HDFC Bank customer support has been notified about the posted complaint.

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Cancellation of one assist and refund of money
Without any consent from me, it is surprissing how hdfc bank deducted money for activation of one assist plan. Evan i had nit yet activated my credid card yet but the money was debited without my knowledge and consent.
I just receiced sms that one assist membership fees is debited to my credit card. I am surprised to know how bank can do this without my consent or evan when i had not provided my card number to one assist. But without my knowledge i got sms that one assist membership fees is debited to ky card ending 8025. Evan there is no mention of amount debited.
Please do the needful and reverse the charges.
In future also dont activate any subscription. Mobile number [protected]

HDFC Bank customer support has been notified about the posted complaint.

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Address: Vadodara, Gujarat

Hi team,

Its been more than one month i am requesting for noc but hdfc bank not providing it.

In month of april2017 i had taken jumbo loan of rs.2.20lakhs on my credit card ending with 8553.

I foreclose this request in the month of sep2017 and on same time i requested them to provide me noc letter.

I have to submit this noc letter for home loan disbursement, due to delay in noc my home loan is pending to disburse from last one month.

I tried to talk in hdfc branch but they are not taking any responsibility and saying that the loan was on credit card so i need to concern on phone banking.

I have taken so many follow ups on phone banking, in beginning they given commitment of 4, 5 working days and said i will receive noc letter on my mail id, but now they are saying that i have to send request letter to hdfc credit card division, chennai.

I am very frustrated due to this type of experience. I never expected this type of service from hdfc.

I will stop using hdfc credit card if such type of service they will continue.

HDFC Bank customer support has been notified about the posted complaint.

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H

Hhhhhhjjj

from Korba, Chhattisgarh

Oct 30, 2017

+1

Badtamizi se bat karte hai aap ke employee phle unhe bat Karna sikao fir costumer banaye ya costumer ko phle hi bta de ki hdfc badtamiz hai.

Anshul Gautam
[protected]
Bhopal, M.P.

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Address: 600044

Incident Date : 28-Oct-2017 17:01:56 PM

Txn ID :[protected]c022dJ9

Desirable Resolution : Refund

Description : Made payment of Rs : 3500 to my hdfc account but transaction has failed. But Amount has been deducted from the payzapp account. Waited for more than 48 hrs but still the amount not refunded to my payzapp account.

Please do the needful.

Nov 13, 2017

Complaint marked as Resolved

Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2017

HDFC Bank Customer Care's response Dear Customer,

We're here to help. We request you to please provide us your registered contact details & issue details on the below Link: bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

Anay
HDFC Customer Service Assisatnce

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Address: Chennai, Tamil Nadu, 6000056

Website: www.payzapp.com

I transferred payzapp to axis bank txn id[protected]wr48ce3 amount of 5000/- on[protected] but still amount not transferred to my account but payzapp showing 'sucess'. You have given me the time window of 5 working day which already been passed. Find below transaction details: transferred on: mon oct 23, 17 14.30 time : txn id:[protected]wr48ce3 sir i ask consumer to take strict against this payzapp i spoke with customer care executive 2 days back she told me that i will receive the amount on 30/10/2017 for sure but still i have not received the amount i need this amount very urgently this people are trying to cheat customers very badly even iam having proof with me against payzapp

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J

Jahnavi Mucherla

from Bengaluru, Karnataka

Nov 1, 2017

I have made a transaction on 27th october from payzapp. Money got deducted from payzapp but did not get credited into account. I need you to take action on this else refund my amount.

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 1105

payzapp to payzapp amount not credited, due to transaction fail

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not providing my loan account details

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seems some fraud happening in payzapp

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net banking session expired after money was deducted

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inter-brn cash incl gst 131017 - rs.1020 amount deducted

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money deducted from payzapp wallet but not credited in bank account or refund in payzap wallet

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payzapp amount not credited fraud app

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payzapp transaction failed on oct 23, 2017. yet to receive refund of rs. 5000 in payzapp account.

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transaction failure money not get back its already sixth day through payzapp

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not proper update on my loan application

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forcibly opened my hdfc bank salary account when i already had one.

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failed transaction

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imposition of non maintenance charge

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credit card

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bank charges

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inter branch cash charges

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credit card

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not received noc letter

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payzapp transaction failed of 3500/- but money not refunded from 28 october 2017

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amount not credited yet assurance given 5 working days

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