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HDFC Bank Complaints & Reviews

2.9
Updated: Jun 7, 2026
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HDFC Bank reviews & complaints page 1109

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D
Deepak C. Tiwari
from Mumbai, Maharashtra
Oct 27, 2017
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I have booked a railway ticket but transaction failed due to network failure and money was deducted. I got refund msg from irctc, that 'An amount of Rs 6760.0 deducted against IRCTC Txn ID [protected]on 14-Oct-2017will be refunded as your ticket could not be booked / service not rendered. But Hdfc haven't credited it in my account, till now, and one same day I received another msg from irctc that 'Ur transaction on HDFC Bank DEBIT/ATM Card ending **** for Rs. 6760.00 has been credited/reversed by IRCTC12027 on[protected]:16:02:43. But till now no msg from bank I have received also I have cross checked it with ATM. I want support from bank. Because same thing happened with SBI but within no time they have credited it.
HDFC Bank customer support has been notified about the posted complaint.
I have booked railway ticket through irctc but transaction failed due to server error. Amount 5208.18 debited from my account against irctc transaction id [protected]. How amount will be created in my account
I booked 2 tickets from IRCTC website on 30June 2022 from Varanasi to Lokmanyatilak, but the transaction failed and the money of 4174.3rs was debited to my HDFC account.
UPI Transaction ID:[protected]
IRCTC Txn ID:-[protected]
When i talked to the IRCTC representative they told me that money has been already Refund is done from IRCTC . Contact Gpay Representative...than I Contact Gpay Representative than they told me I am really sorry but refund was initiated from IRCTC, there is no role of gpay in the process of refund...than What to do now?
Now after almost 14 Day's Done..But Gpay & IRCTC and HDFC Bank not Refund My Amount...I have Check My Bank Statements also but still I not get my Amount .
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    M
    Mandeep Kainth
    from Chandigarh, Chandigarh
    Oct 27, 2017
    Resolved
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    Resolved

    Address: Paschim Medinipur, West Bengal, 140301

    I transfer money 5000 & 3000 from PAYZAPP application to my account. the transactions no are[protected]aM00rS2 and[protected]uC63wF5 . but the amount is not transferred into my account. while from the application status is done as transfer ok. the transacton dates is[protected]. till date[protected] no payment is received into my account. plz look into the matter and get me notify where my payment is.
    Mandeep Singh
    [protected]
    Dec 2, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 31, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    Request you to please provide us your registered contact details & transaction details on the below Link: bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it. -

    Anay
    HDFC Bank Customer Assistance
    ref ID PZ[protected]
    Dear Sir,  

    I want to notify you that I am using Payzapp HDFC App to transfer money. And on date[protected], I transfered money Rs. 5000 & Rs. 3000 from PAYZAPP application to my SBI Account. The transactions no are[protected]aM00rS2   and[protected]uC63wF5 respectively. But the amount is not transferred into my SBI Bank account. The bank representatives of SBI also verified that no payment is received to my A/c. while the application status is done as transfer ok. The transaction dates is[protected]. And now till date[protected] no payment was received into my account. And no refund was also given to me by Payzapp. Please look into the matter and refund my Rs 8000/- as soon as possible.

    Thanking You,

    Mandeep Singh
    [protected]
    [protected]
    [protected]@gmail.com
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      S
      SK prudhvi
      from Sirsilla, Telangana
      Oct 27, 2017
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      Address: Chittoor, Andhra Pradesh, 517507

      Dear concern,
      On 23.10.2017 I have paid[protected]X2)/- to the bank account beneficiary's of [protected] @ SBIN0006677 and [protected] @ ANDB0000991. But amount not credited to account. Hence pl look into this and credit the amount to the beneficiary's. Attached payment receipts for your reference.
      Complaint Ticket=063-138'
      Rgds,
      P.Sivakumar
      [protected]
      Payzapp card no:[protected]
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        M
        mnaman
        from Surat, Gujarat
        Oct 27, 2017
        Resolved
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        Resolved

        Address: Surat, Gujarat, 395001

        Updated by mnaman, oct 27, 2017
        Dear sir
        I request to you that on 23/09/2017 i have complaint raise against hdfc bank to not respond to settlement of my loan account from last 2 years. Know hdfc bank will only give email to pay loan amount with interest but they will not ready to one-time settlement of the my loan account. They have given me customer care number and every week i spoke with some customer care officer they will give 5 working days to solve my problem but still i am not satisfied with hdfc bank customer care officer. So please help me what to do. I have take over loan from axis bank to hdfc bank. They disbursement outstanding amount to axis bank but they will not disburse any excess amount to me.in mean time they will freeze my account and they are not make mortgage of property also and i already pay the legal fees for mortgage of property.
        I request to solve my problems as soon as possible.
        My hdfc bank term loan a/c no. 81196348
        Hdfc c. C. A/c no.
        [protected]
        Thanking you
        Regards
        Mahendra kumar sanklecha
        Proprietor of prakash silk mill
        Surat
        Email. [protected]@gmail.com
        [protected]@rediffmail.com
        Nov 28, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 27, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        We have once again received your email vide ref id[protected]. Our team is still investigating in the matter and will respond to you in 4 working days.

        -Anay
        HDFC Bank Customer Assistance
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          R
          Ramya21990
          Oct 27, 2017
          Resolved
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          Resolved

          Hi,

          I had lost my food plus card, i am a tcs associate, could you block the card and issue the new card. Also my old card has balance money in that account around 2k.

          Could you please transfer the amount in the new card. I am waiting for you response.

          The food card number is : [protected]

          Please resolve this matter asap.

          My email : ramya. [protected]@tcs.com
          Nov 27, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 27, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          For blocking FoodPlus Card you can call PhoneBanking. Check PhoneBanking no. here http://bit.ly/2fEZqtn.

          -Anay
          HDFC Bank Customer Assistance
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            A
            akhilkottayan
            from Surat, Gujarat
            Oct 27, 2017
            Resolved
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            Resolved

            Dear sir,
            I am akhil k, hdfc bank customer, having a cus. Id:[protected]Home branch:padmanabha nagar, bangalore). On oct 26, 2017 an amount of 2075.00inr had deducted from my account without prior notification. I had approached my home branch for resolving this issue. After a lot of trying, they responded that they will give me the customer care number and i have to call them for resolving this issue. I couldnt believe that my home branch didn't take any initiative to resolve its customer's problems.
            Although i have tried telephonic communication with hdfc customer care, but i didn't get a positive response. As i am in kerala, and my home branch in bengarulu (It was salary account), it is little difficult to me to reach there.
            Hope you understand my problem and i expect a solution which will give my unnecessarily deducted money back to the account.
            Thanks in advance
            Nov 30, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 27, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            Your email has been received vide ref id[protected]. We will investigate in the matter and will revert to you in 4 working days.

            -Anay
            HDFC Bank Customer Assistance
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              H
              hassanmirza
              from Delhi, Delhi
              Oct 27, 2017
              Resolved
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              Resolved

              Address: Hyderabad, Andhra Pradesh, 500013
              Website: WWW.HDFCBANK.COM

              Dear sir/madam

              My self shaba hassan mirza hdfc credit card holder card no :[protected]
              On 23-oct-2017 i have initiated 2 transactions using hdfc payzapp with refference no

              [protected]uu78rw5 (Imps-withdrawls_ 5000 rs status failed wallet no [protected]

              [protected] _loaded in wallet _5000rs status failed

              Payzapp also confirmed in mail stating that funds will be credited with in 5 working days still it has not ben credited yet, i have also contacted to senior authorities of hdfc bank they are not answering the mails

              Kindly look into this matter and help me to get rid and credit my funds back to source credit card

              Regards
              Shaba hassan mirza
              Mob:[protected]
              Oct 30, 2017
              Complaint marked as Resolved 
              MY Credit card Details Hacked by some one hence i closed this Credit card
              HDFC Bank customer support has been notified about the posted complaint.
              Oct 31, 2017
              Updated by hassanmirza
              PAYZAPP AND HDFC BANK REFUNDED FUNDS HENCE WILLING TO CLOSE THE CASE AND CREDIT CARD DETAILS HACKED BY SOME ONE AND I HAVE ALREADY FILED A FIR ON CULPRITS WHERE THEY INITAITED TRANSACTION FOR PAYING POWER BILL TELENGANA STATE PDCL
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                B
                Bharath Kumar A
                Oct 27, 2017
                Resolved
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                Resolved

                Address: 600017

                Though i have submitted kyc form online multiple times (Hdfc rejected them without any proper reason mentioned to me) and all my details including aadhar number and current address are up to date, hdfc bank is harassing me to reach bank branch and submit kyc form. I work monday to saturday and cannot take a day off for just this and loose my livelihood. But hdfc is not ready to understand all this and not even ready to send any agent to get it done, but keep harassing me and threatening me that my savings account will be freezed. Rbi mandated aadhar card alone but hdfc is harassing on the name of rbi for kyc form.
                Nov 27, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 27, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your account and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                -Anay
                HDFC Bank Customer Assistance
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                  H
                  Harish M Moger
                  from Bengaluru, Karnataka
                  Oct 27, 2017
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                  Dear sir/mam

                  I have transferred rs. 2000 from my payzapp account to my standard chartered bank account but my amount from the wallet was debited and it was not credited to my bank account. My transaction id[protected]ju69hg8
                  Dated : mon, oct 23, 17 - 11:02 am. So, kindly repay back the amount to my account.
                  Following are details: -

                  My payzapp register mobile no - [protected]

                  Txn id :[protected]ju69hg8
                  Hi,

                  I transferred 10000 from my wallet to bank but the amount is not credited to my bank ac but the wallet is debited. I have transferred 5000 twice to my bank ac.

                  Customer care no is always busy and there is response for e-mail also.

                  My registered e-mail id is bg.[protected]@gmail.com

                  Customer service is so bad.
                  I have made a 2 transaction amount worth 2000 to another bank account. Money is debited not received by another bank. I tried to reach them. No response from the Customer care [protected]@payzapp.in, [protected].

                  TnxId:[protected]rZ73hS6
                  TnxId:[protected]fR44bM8

                  Dhanaraj A
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                    P
                    priyanka govindaraj
                    from Chennai, Tamil Nadu
                    Oct 27, 2017
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                    Hdfc credit card — cancellation of one assist membership

                    Submit a complaint
                    Cancellation of one assist membership

                    I am a new hdfc bank credit card holder. I didn't activated it. But the bank has auto debited rs. 1299/- from my credit card number ending with 6237 without my concern on date:27/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

                    Oneassist relationship number :?
                    Name :- priyanka g
                    Mobile no. :- 95*552
                    Credit card number ending :- 6237
                    HDFC Bank customer support has been notified about the posted complaint.
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                      M
                      mohindersodhi
                      from Chandigarh, Chandigarh
                      Oct 27, 2017
                      Resolved
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                      Resolved

                      Address: Chandigarh, Punjab, 160036

                      My name is mohinder i have applied home loan from india bulls they hold my loan because of wrong information showing in my cibil account
                      The wrong information is hdfc bank's other person 2 loan showing in my account. I visited hdfc and talked about this matter they checked loan account and get result wrong information showing in my account. I requested them give me noc or written document that account not blog to me so that i can get loan from india bulls but they saying we can not give noc etc. Jut give me complain number and given one week time now 3 weeks has been passed but replied.. I have given 50k rs to seller as advanced now seller cancelled deal due to unable to give amount in given time..
                      Nov 27, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 27, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I'll ensure this is taken up promptly. Please share your complete concern, Account No., complaint/refernce no. & registered contact details on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                      -Anay
                      HDFC Bank Customer Assistance
                      Oct 28, 2017
                      Updated by mohindersodhi
                      I have been lost 50 thousand who is responsible ? It is fault of HDFC Bank only why i do suffer. Why it happened ? around three weeks has been passed not result till date.. It is very poor services and fraud .. If those account not matched with me account why not given me NOC in time ..
                      Oct 30, 2017
                      Updated by mohindersodhi
                      Here's complaint Docket No,
                      s26365 | 17-18 | 30
                      Nov 01, 2017
                      Updated by mohindersodhi
                      not getting me any response
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                        M
                        Mahe Ankam
                        from Mumbai, Maharashtra
                        Oct 27, 2017
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                        Address: Ranga Reddy, Andhra Pradesh, 500084

                        I had made transaction dated[protected], amt : 10, 000/-, transaction was failed and amount was deducted from my payzapp wallet still not credited my hdfc bank account, i have tried contacting payzapp customer care enormous times but i was unable to reach them as number is always busy. Payzapp has the worst customer service. Please help me with this
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                          S
                          Sivagopi Appadurai
                          from Chennai, Tamil Nadu
                          Oct 27, 2017
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu, 600023
                          Website: www.hdfcbank.com

                          Hello hdfc team,

                          Today (27th october 2017) i made some funds transfer to my friend account (He is from india) and while seeing the amount, sum of 1, 341.54 inr has deducted under. Dc intl pos txn markup+st from my act without my notice on

                          I haven't made any online or international transaction and really not sure why this is happening

                          I tried calling your customer care, but no luck in reaching them

                          Kindly help me and refund the amount please

                          Thanks
                          Nov 28, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 27, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your account, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                          -Anay
                          HDFC Bank Customer Assistance
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                            A
                            akshatverma
                            from Gurgaon, Haryana
                            Oct 27, 2017
                            Resolved
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                            Resolved

                            I am a holder of hdfc regalia card where i had received priority pass for using lounges across airport terminals which is complimentary for some visits on yearly basis. I had used the priority pass on 26th july (As per my statement). Unfortunately i have been billed 1800 rs.
                            Reason not known, here are the issues

                            1. As per new policy hdfc says priority pass card should be used in international airports and regalia to be used in domestic airports. Who informed and when? Sending spam emails wont help here hdfc

                            2. Without my approval or signature its a conduct of breach to debit my account. I had not used the card for paying even a penny in lounges

                            3. My relationship banker and their face book page are simply useless.

                            Time to quit my 17 year association with hdfc.
                            Nov 28, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 27, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your Card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                            -Anay
                            HDFC Bank Customer Assistance
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                              parveshsharma
                              from Delhi, Delhi
                              Oct 27, 2017
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                              Address: Gurgaon, Haryana, 122413

                              I parvesh kumar as a registered user at mobile no. [protected] on payzapp would like to make a request to you regarding a transaction made by me on 23.10.2017 through transaction id[protected]vm19rk0 with ref. No. 23144m0kkut6. When i did this transaction it showed failure transaction in payzapp app but after restart payzapp it showed success and the amount is also deducted from my payzapp. But it has not been transferred in my bank account. When i searched for the error i found that due to technical error at the place of account holder name and account number it filled my account number at both places (Paid name and account number). So i request you to please look in to the matter and help me completing the transaction as soon as possible or reversed the transaction and refund the amount to my payzapp all.

                              Moreover for the details of cancelled transaction, i herewith attached a proof of cancellation of transaction. So please find out attachment.

                              I will be very thankful for this and would be proud to be a member of payzapp.

                              Many times i have tried to contact payzapp helpline number and sent email regarding my problems but nobody reply.

                              Please help me
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                                L
                                lawas
                                from Mumbai, Maharashtra
                                Oct 27, 2017
                                Resolved
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                                Resolved

                                cc limit dropped in ac 01598970000037

                                Address: Raigad, Maharashtra

                                Respected sir / madam,

                                We are having cc limit in your new panvel branch. We associate with hdfc bank more than 10 years & we maintain our account very carefully we understand the our account image & our name you are never getting outward cheque return in our account. We always believe in faithfull relation with our bankers & customers, but we also same thing expect from your side.
                                We are already mail you a letter...
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                                G P Saini
                                from Jaipur, Rajasthan
                                Oct 27, 2017
                                Resolved
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                                Resolved

                                Address: Dausa, Rajasthan, 303303

                                I had taken the policy from hdfc life insurance in month of jan, 2017 but i did not received the policy bond till date.
                                I have already been contact to concern person, he says that we have dispatched your policy bond & we are not responsible.
                                Policy no. 18959669 scheme hdfc sl pro growth super ii.
                                Therefore, you are requested to help us & arrange the policy bond.

                                Regards,

                                Lakshita saini
                                Nov 30, 2017
                                Complaint marked as Resolved 
                                HDFC Life customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 30, 2017
                                HDFC Life Customer Care's response
                                Hi, please note that as per our records, the document was already delivered by us via Speed post with the pod no. EA[protected]IN on March 27, 2017. Incase, the customer has not received the same, kindly inform the customer to write to us at [protected]@hdfclife.com from the registered Email Id. We will be providing the alternate option what ever would be feasible and available with us.
                                Hi,
                                I also got a call from person named Aakash.
                                He tried convincing me to get the policy of 650000/- with first premium of 65000/- then further would disburse the loan of equivalent amount would give an agreement for loan for next 10 years.
                                HDFC Life Customer Care's response, Nov 9, 2017
                                Hi, please note that we strongly encourage our customers to go through product brochures before applying for any plan. You can either ask the agent in our branch regarding the same or you can find it on our website as well. Further, you are requested to be cautious and on guard against such unwanted calls. Also, would request you not to act on any such information received in the name of HDFC Life, IRDA and/ or anyone else.
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                                  S
                                  santhoshrajmudulakar
                                  from Hyderabad, Telangana
                                  Oct 27, 2017
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                                  Hi payzapp,

                                  I transferred payzapp to axis bank ([protected]) amount of 2000/- on[protected] but still amount not transffered to my account but payzapp showing 'sucess'. Please find the issue and reply as soon as possible.

                                  Find below transaction details:
                                  Transferred on: sun, oct 22, 17
                                  Time : 17:01:02pm
                                  Txn id:[protected]zr38dr2
                                  Billed: yes
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                                    Praveeneshwar Gandham
                                    from Hyderabad, Telangana
                                    Oct 27, 2017
                                    Resolved
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                                    Resolved

                                    Address: 500004

                                    I am trying to understand is it fair to charge over limit charges by the bank if the account goes over the limit because of the charges (Interest charges, finance charges and late fees) applied by the bank. I did not few payments on my credit card and because of which i was charged finance charges late fees and now because it went over the limit bank started charging over the limit charges.
                                    Nov 27, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 27, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your complete issue, along with card, charges details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
                                    I have a salary account but in my account debited amount for annual charges please refund my amount.
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                                      S
                                      sksarma_1
                                      from Ernakulam, Kerala
                                      Oct 27, 2017
                                      Resolved
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                                      Resolved

                                      I applied online for fastag through hdfc fastag site and made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr004049. I received an sms on 15-oct-2017 informing that the fastag is activated. But the rfid is not yet received. I have been trying to contact on the toll free number and most of the time it is unanswered. If somebody picks up the call they are unable to provide any information. Please let me know whether it is processed or not. If processed when can i receive the same.
                                      Dec 16, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 15, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We have noted your feedback and request you to contact our officials on [protected] or [protected] for assistance.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
                                      Dear sir m ur existing costmor of perdnal loan at ur bank my all emi on time my loan account no is 34141712 i want more loan but hdfc bank not give plz do the needfull as per my account
                                      Thanks
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