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HDFC Bank Complaints & Reviews

2.9
Updated: Aug 21, 2026
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R
RN EMITRA
from Alwar, Rajasthan
Nov 5, 2017
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Address: Alwar, Rajasthan, 301001

1 - i have a translation no[protected] so translation is complete but amount not show other bank and not return in my bank amount 3000 and date 27/09/17 so please return my amount.

2.- i have a translation no[protected] so translation is complete but amount not show other bank and not return in my bank amount 2000 and date 05/11/17 so please return my amount

Please provide any response on my contect no. [protected]
And mail id [protected]@yahoo.com
Acc. Name:- rn pharma
Acc no. [protected]
HDFC Bank customer support has been notified about the posted complaint.
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    R
    Ramesh Sorari
    from Riasi, Jammu and Kashmir
    Nov 5, 2017
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    Address: Nainital, Uttarakhand, 91
    Website: Payzapp

    I was using payzapp to transfer my wallet money to my saving account... When i transfered 4000 rs through payzapp money is deducted from payzapp it was shown in notification but not received in bank account... No money is credited till now i am a middleclass parson today is the last day to pay my loan emi but this happened my civil will be effected because of this
    HDFC Bank customer support has been notified about the posted complaint.
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      R
      ramustur
      from Hyderabad, Telangana
      Nov 5, 2017
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      Website: PayZapp

      I have made transaction in payzapp on november 3rd 2017. I have loaded 5000 rupees from hdfc credit card to payzapp wallet and tried to transfer 5000 rupees from payzapp wallet to hdfc bank account, money deducted from payzapp wallet but not credited to beneficiary account. I tried calling payzapp customer care but they are not responding. Please get me my money back as soon as possible it's very urgent.
      Dear
      I have attached copy of bank statement and also the payzapp wallet transaction clearly there showing i have done 2 times Rs.500/- transaction but in payzapp wallet its not showing so kindly check . Please kindly look into matter do the needful action

      Thank You,
      Regards,
      Vishal Yewale
      91-[protected]
      Hy
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        D
        Dasari Bala Sunil
        from Bengaluru, Karnataka
        Nov 5, 2017
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        Address: 560066

        I have done 5000 payment on 1 nov 2017,
        Added 10000 to my payzapp wallet on 3 nov 2017,
        Again 5000 transferred to bank account on 3 nov 2017,
        Now i should have 5000 amount in wallet and transaction on 3rd november.
        But i don't have previous transactions on 3rd nov and remaining 5000 amount in my wallet.
        Previous transaction displaying up-to nov 1.
        What about november 3rd???
        Hi sir,

        I have transferred amount of 5000+2500 to my axis bank and sbh accounts
        but i didnt get credit that amount into corresponding account numbers.
        please do need help full on this action. whatever the customer support number they given that is not working it is getting always busy .

        Thank you
        Raju
        [protected]
        I have added Rs 3500 to payZapp on 03/11/2017, but money dictated from my account but is not reflected on payZapp .
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          N
          Nithin049
          from Bengaluru, Karnataka
          Nov 5, 2017
          Resolved
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          Resolved

          Address: 560021

          — forwarded message —
          From: "nithin m"
          Date: nov 4, 2017 7:00 pm
          Subject: credit card smart emi not converted after confirmation - credit card [protected]
          To:
          Cc:

          Dear hdfc team,
          We are really frustrated to reach your customer executive via no:[protected] & 6160 6161. Tried best to reach more tan 10 times but couldn't make it.

          Myself purchased new smartphone as on 08/10/17 via amazon seller services (Statement sheet attached), mumbai for 8449/- for 3 months tenure. But why the bill generated for full amount without the part payable emi option.

          Let us now what is the exact amt payable for nov 2017 received statement.

          Need call back on undersigned contact no asap.

          Regards,

          Nithin
          [protected]
          Dec 7, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 06, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          We are fully sensitized to the comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

          -Bejoy
          HDFC Bank Customer Assistance
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            M
            mdashfaq11
            from Mavelikara, Kerala
            Nov 5, 2017
            Resolved
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            Resolved

            I tried many times to update my hdfc bank acc. With aadhar card no. Through netbanking and atm. At the end of transaction, got the message update aadhaar number - success. But the update remained unsuccessful. For other banks, i have successfully updated my aadhar number.

            This issue i discussed with customer relationship officer, he told to update the address same as of in aadhar, then try. Then also, update is not successful.
            They could have completely tracked and updated the reason if final phase not getting successful. This is making the requirement of going bank and paper work.
            Dec 11, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 05, 2017
            HDFC Bank Customer Care's response
            Dear Customer,
            Kindly mail us at [protected]@hdfcbank.com from registered email ID along with Customer Id, issue details and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.
            -Manoj
            HDFC Bank Customer assistance
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              N
              Niharika Kumar
              from Mumbai, Maharashtra
              Nov 5, 2017
              Resolved
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              Address: Thane, Maharashtra, 400615

              Hdfc is the worst bank for taking any service from them.
              In the name of service they are just looting people and making a fool out of them.
              I had an outstanding of 90000/- and paid 55000/- out of the entire amount.
              I agree that i missed some payments but then again i am making regular payments.
              Issue is they have put a lot of dpd's in my cibil. I have an icici card also and there are hardly any dpd's in it but this hdfc is just looting people.
              They harass people in the name of service.

              Due to their cibil report, i am unable to get any personal loan. They continued to put dpd and ruined my cibil. Useless bank and service.
              Dec 9, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Nov 05, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              I request you to share your card number and registered contact details with complete issue to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

              -Manoj
              HDFC Bank Customer Assistance
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                P
                Prabha Goswami
                from Meerut, Uttar Pradesh
                Nov 5, 2017
                Resolved
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                Resolved

                Address: Nainital, Uttarakhand, 1111111111
                Website: Googal

                Sir i am prabha goswami. My problem is refund the money. How many times i was complain hdfc bank hldwani ntl but my money not refund. Hdfc staff not support very bad service to your hdfc bank chember no.6 and enquiry employee didn't give any help, information i was complaint date 28_8_17time 5:00pm again fifteen days after than after one week no response i fill dled form online my amount was not reached nios office but payment cutted by bank do something
                Dec 12, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 06, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your complete issue, account details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected]in the subject line. Will assist you better.

                -Manoj
                HDFC Bank Customer Assistance
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                  Ram Singh Karireeya
                  from Bandikui, Rajasthan
                  Nov 5, 2017
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                  Address: Panipat, Haryana, NDH037
                  Website: [email protected]

                  I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 4311 without my concern on date:17/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

                  Name :- ramsingh
                  Mobile no. :- [protected]
                  Credit card number ending :- 4311
                  HDFC Bank customer support has been notified about the posted complaint.
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                    A
                    ashlesha waghmare
                    from Mumbai, Maharashtra
                    Nov 5, 2017
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                    Address: Mumbai City, Maharashtra, 40032
                    Website: Myntra

                    I have return the product purchased from online shopping site myntra. But i did not get the refund amount from the bank. I have raised the complaint about this to myntra also but they given me the confirmation about refund. They instantiated the return amount to the bank. Myntra has provide me the the bank reference number is - [protected] but still i did not received the amount.
                    Kindly look into this asap.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      A
                      anurag.thakur2017
                      from Delhi, Delhi
                      Nov 5, 2017
                      Resolved
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                      Resolved

                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201303

                      Hi,

                      I had submitted the application online for hdfc fasttag on 3rd november 2017.

                      My application reference number is : hfr008386
                      All the documents were uploaded online along with signed application.
                      Also, i had paid amount of rs300 online via credit card.

                      Since then i haven't been able to check the status of my application. Customer care number given by hdfc [[protected]]is really bad and nobody replies on that.

                      Also post submittal of application, neither i received any notification when i will be getting the fasttag or anything else needs to be done on my end.

                      Its sad to see that a good initiative by the govt of india is being wasted by banks. I am regular customer of hdfc from last decade but really have to say, the way fasttag initiative is being taken up by bank is not upto the mark.

                      Regards
                      Anurag
                      Nov 23, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 07, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Kindly share us your contact details so that we can assist you. Alternately, please email at hdfc.[protected]@sahaj.co.in or reach us directly at [protected] & [protected] for any further clarification/information if required.

                      -Bejoy
                      HDFC Bank Customer Assistance
                      Nov 09, 2017
                      Updated by anurag.thakur2017
                      I have sent an email to hdfc.[protected]@sahaj.co.in on 8th November but haven't got any reply back yet.
                      Also [protected] number comes switched off while nobody picks up the call on the other number [protected]
                      Its been two days I am trying these numbers but no reply.

                      I never knew getting fasttag online would be so much cumbersome else would never have applied from HDFC.

                      I am surprised that HDFC bank can't get my contact details on the basis of application reference number hfr008386 which was provided by the bank itself. I had submitted my contact details, even my home address there.

                      Regards
                      Anurag
                      Nov 23, 2017
                      Updated by anurag.thakur2017
                      Have received the fast tag...It was due to a technical issue on HDFC side.
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                        V
                        vasu raj Singh
                        from Bengaluru, Karnataka
                        Nov 5, 2017
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka

                        I was placing an order from food panda with value 285.51, during processing payment for the order through netbanking amount got deducted from my account with message "duplicate request received with same parameter".
                        Please note: order was not placed as food panda didn't receive amount but it got deducted from hdfc bank.

                        Order date: 5th nov 2017
                        Website: food fanda
                        Contact no: [protected]
                        Order no: s4ga-7cyi

                        Please refund this value as soon as possible.
                        Dec 6, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 05, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your complete issue, along with transaction details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          R
                          raghuatr
                          from Perambalur, Tamil Nadu
                          Nov 5, 2017
                          Resolved
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                          Resolved

                          Address: Salem, Tamil Nadu, 636141

                          I already referred my problem with hdfc credit card that they debited ₹900 for policy illegally without my permission.in my unbilled statement policy titled as (Hegic-crdt shld & fl cvr).
                          After my complaint they doesn't refund my amount. Instead they added another one way to debit my money that is smart emi for this they debited ₹100 + tax 30 or more.
                          Smart emi will debit ₹900 as ₹300 for 3 months for this ₹100+tax.
                          I complaint through consumer complaints but there is no response. They simply punish me again through smart emi charge ₹100+tax for ₹900 policy.
                          So please cancel the policy (Hegic-crdt shld & fl cvr) and refund ₹900+₹100 (Smart emi).
                          My humble request pls avoid such a fraudulent way of collecting money from the valuble customers hereafter.
                          Dec 9, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 05, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your card no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                          -Anay
                          HDFC Bank Customer Assistance
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                            P
                            Pagadala Suryamohan
                            from Hyderabad, Andhra Pradesh
                            Nov 5, 2017
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                            Address: 500045
                            Website: PAYZAPP

                            Hai,

                            On 3rd of this month i had transferred the amount of 15000 to my hdfc bank account from payzapp. Inner amount was debited from my pay zapp but not yet credited in my bank account from last two days iam trying to contact the payzapp customer care no but no one is responding also i had dropped a mail to payzapp support.

                            Kindly try to help out
                            Nov 05, 2017
                            Updated by Pagadala Suryamohan
                            my contact number is [protected]
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                              S
                              Sra1karne
                              from Hyderabad, Telangana
                              Nov 4, 2017
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                              Address: Hyderabad, Andhra Pradesh, 500039
                              Website: Amount deducted from Payzapp, but not added in to my HDFC Bank Account

                              Dear Team,

                              I've transferred Rs 5000.00 on 02nd Nov, 2017. from my Payzapp wallet to my HDFC Bank Account. payzapp balance is showing as ' 0 ' but, not yet added in to my HDFC Account.

                              Firstly it was showing as " Funds could not be Transferred " & Few mins Later it was automatically deducted, & not yet Added in to my HDFC Account.

                              Txn ID:[protected]

                              i was trying to contact you HDFC payzapp customer service, but, its always busy

                              Attached the debit snap sort .please refund the money to Payzapp wallet..

                              my Registered Pazapp Number: [protected]
                              HDFC Bank customer support has been notified about the posted complaint.
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                                lipsa rani rout
                                from Bengaluru, Karnataka
                                Nov 4, 2017
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                                Address: 603103

                                Dear team,

                                I've transferred rs 5000.00 on 02nd nov from my hdfc credit card to payzapp (Mob no-[protected]) still payzapp balance is 0 showing.

                                Bal got debited from my credited not credited to hdfc payzapp link, tried to calling hdfc payzapp customer service its busy always, send the mail its auto reply no other response. Very worst experience.

                                Attached the debit snap sort. Please returned the money to my credit card rs 5000 or credit to payzapp of my money rs 5000.00. Donot want to use payzapp once again.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Mishrarm
                                  from Noida, Uttar Pradesh
                                  Nov 4, 2017
                                  Resolved
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                                  Resolved

                                  Address: Ghaziabad, Uttar Pradesh, 201010

                                  I spoke to one of the agent on 23rd sep 2017 regarding pre closure of on going jumbo loan and was advised that a. C. Has been closed and i don't have to pay any monthly emi from october if i pay the whole amt remaining including iinterest and other charges... On the same day i paid 50000 towards the loan... There was no money deducted in oct towards loan... I did not rcvd any msg or phone stating that some amt is still left...
                                  Then i got a text msg on 31st october stating "your bank a/c *7303 will be debited for rs.10698.01 towards payment of hdfcbank creditcard ending 1668 on 03/nov/2017. Kindly ignore if paid."
                                  I thought it might have been sent in error. But money was deducted on 3rd nov.. I called customer service and was advised that there was some payment left from previous jumbo loan and also a new jumbo loan was started.. I bought new jumbo loan on 22nd sept which i agree.. But what i don't understand why 10698 was charged.. The remaining amt left out of loan and interest should have been charged.. But they charge me a full monthly emi as well... I was told by the agent on 23rd sept that i don't have to pay any emo going forward... I registered a complaint against this on 3rd nov and was advised will get a call from supervisor in 24 hrs.. Which i did not rcvd... This is complete ignorance for the customer. I had some other payments to be made... I asked them to listen to call on 23rd sept... But no one called me
                                  I want my money back which has been charged extra to me... I am ok to pay the remaining amt and interest but not the emi of 3860... I want the money to be refunded as i am running out of fund... It was to pay my other bills... I have been a prestigious customer and looking for some collective solution towards this... Firstly you charge money on my credit card for hdfc ergo policy without my consent and now this shut has happened. I wonder this is how you deal with your customers.. I want the complete reimbursement of money. Hope you look into this matter and sort asap... Otherwise i would have to escalate this further if possible...
                                  Dec 5, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 04, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I'll ensure this is taken up promptly. Please share your complete concern, Card No. & registered contact details on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    pallavi kathal1
                                    from Chennai, Tamil Nadu
                                    Nov 4, 2017
                                    Resolved
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                                    Resolved

                                    Hi there were few transctions around during the period of august 2017-september 2017 which have failed but still there is no refund till date. The recent transaction shows card unload/load failed but no refund till date. The total amount of transaction exceeds 35k. Request to look into this and resolve. Also my credit card has been debited for the transaction.
                                    Dec 9, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 06, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We are sorry for the unpleasant experience you had with us. We request you to provide us with your registered contact details and transaction details at the below given link. http://bit.ly/2aJ9wGW. Mention Ref ID PZ[protected] so that we can check the issue & help you with the same.

                                    Anay,
                                    HDFC Bank Customer Assistance
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                                      parashuram parashu
                                      from Firozpur, Punjab
                                      Nov 4, 2017
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                                      Address: 560097
                                      Website: payzapp

                                      Nov-1st i have transford 5000 rs from payz app to my hdfc acount, amount was deducted from payz app but amount not credited to my account, transuction faild showing, messege its showing within 5 days it will return to payz app but already 4 days over still not recived, kindly revers the amount asap,

                                      Cal center not responding any cals and mails,

                                      Transuction id[protected]yv37el6
                                      Nov 04, 2017
                                      Updated by parashuram parashu
                                      kindly updat the status
                                      I made transaction of rupees 5000 and 3000 through payZapp and amount of the same was deducted from my account but don't show in APP and not refund to in my account so you are requested to refund amount in my account my telephone number is[protected].
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                                        kunal20017
                                        from Bengaluru, Karnataka
                                        Nov 4, 2017
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka, 560037
                                        Website: Payzapp

                                        Hi
                                        I transferred 5000rs from payzapp wallet to icici bank account[protected] on 2nd nov 2017. It showed my status as success but money hasnt credited into my account. I called icici bank customer care where they informed that no such transactions have happened. When i called payzapp team they informed me that i have to get some # paper from icici bank.
                                        I attached failure as well as successfull transaction reciept. We all can see that in failure transaction status no date is mentioned where as in successful transaction screenshot has date of transfer.
                                        Dec 9, 2017
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Nov 04, 2017
                                        Updated by kunal20017
                                        Please find my contact no ; [protected] and [protected]
                                        Nov 06, 2017
                                        Updated by kunal20017
                                        I transferred 5k on 02/11/2017 to my bank account but the money has not got credited yet.Its been so many days I have not got any mail from Payzapp side.
                                        I continously tried to call Payzapp people but no one is picking the call or the number is busy.Its really shocking that the bank like HDFC is serving their clients like this.Either let me know whether you people are going to return back my money in my wallet or not or I should go consumer court to sue you all.

                                        Below are the details of my transaction :

                                        Naration : Card Unload
                                        TXN ID :[protected]
                                        Account ID : [protected]
                                        Verified Support
                                        Nov 08, 2017
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        For us to look into your concern. Request you to provide us your registered contact details and issue details on the below link bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

                                        Anay,
                                        HDFC Customer Support Assistance.
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