HDFC Bank Complaints & Reviews

Don't buy any chennai silk vouchers - careful - hdfc and chennai silk cheating

Complaint number:6019559 - hdfc credit card
Complaint done while doing the billing - hosur chennai silks.

I have received 16 (16*500=inr 8000) rewards 360 coupons from hdfc credit card. 11 vouchers are no issues.5 vouchers chennai silk not accepted which hdfc provided. Those 5 vouchers are with me. I have complaint wirh hdfc credit card. They are not solved the issue. See their answer below.

His is in continuation to our interim response dated september 21, 2017 regarding your hdfc bank credit card.

On receipt of your e-mail, we have taken a detailed review with the concerned department and we wish to re-affirm that as per the manufacturer's confirmation all the codes are redeemed in the merchant places and since the codes had been provided only to the customer without knowing the codes the redemption of voucher codes was not possible.

We earnestly seek your understanding in this regard.
Kindly note the query reference number for this e-mail: [protected]

In line with our focus and commitment to customer service, we trust the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to us through our website - www.hdfcbank.com/escalation.

We are committed to continuously enhance our customer experience by providing more value for our products and services. Towards enriching our customer experience, we provide best in class digital solutions through netbanking / mobile banking and payzapp.

Payzapp puts the power of banking directly in your hands. Shop online, experience hdfc bank smartbuy, send money to any one in your phone book, bill payments, mobile / dth and data card recharge in just one click. Hdfc bank payzapp is currently available for download from google play store, only for hdfc bank customer.

Netbanking / mobile banking offers varied services round - the - clock, just a touch away. You can access the following link http://www.hdfcbank.com/personal/ways-to-bank/bank-online/credit-cards-netbankin...⇄ to know what are the facilities/information is available through netbanking.

Also, give a missed call from your registered mobile number to[protected] and get your credit cards total outstanding amount, available balance and reward point balance."

For any other credit card query/clarification, do visit our hdfc bank webpage at the link www.hdfcbank.com/query for online assistance. We assure you of our best service at all times.

Assuring you of our best service at all times.

Regards,

A. Padma
Customer service officer
Hdfc bank ltd.

I have attached the vouchers. Those vouchers are with me.

This is anusha. I send 10000 money from payzapp to my savings account. Money deducted from my accout not credited to my savings account. My payzapp registered mobile number is:[protected] and mail id: anusha. [protected]@gmail.com

Transaction i'd are :[protected]zf07tq6
[protected]of16ka9

Each transaction are 5000 ₹.
I need money very urgently. My uncle in hospital i have to pay money. Very emergency situation.

I'm an private employee from bangalore. Recently i had applied for credit card which i received and was happy. 1 month the minimum payment was not paid and to my surprise, the collection executives who called me tells me my exact money balance in my account. I wonder where the security and privacy for our accounts is. I was shocked when the collection executives told me my account balance and also calls me immediately after my account is credited with my salary and tells, 10mins back u have got ur salary of. Rs. Please pay immediately.

I am closing my hdfc salary account and also shortly i am opting out of banking relationship with hdfc for ever.

The bank should be sued for not maintaining customer privacy.

I have loaded an amount of 5000 from my sbi card to payzapp. The amount is successfully loaded into payzapp but when i tried to transfer the amount to my bank, it is not transferred. So that transaction is failed. So the amount was available after some time on payzapp. I tried to transfer the amount multiple times but it is not transferred. So i left it as it is. When i checked it after some more time the amount was not available on payzapp as well. So please credit my amount as soon as possible. My transaction id is :[protected]rw09xp7. I have done this transaction on 23 october.

I have an account saving in the behela branch, which i hve not been using since a long time, but on the 22nd there was a credit of 10, 000/- from an icici bank whose details i have, this money deposited is not mine kindly request you to deposit or return back to that icici customer.

Kindly arrange a call back atleast becuase customer care doesnt revert for any calls.
8..4004132

Recently i transferred a sum of rs 5000 to an sbi account. Even though transaction was failed then also, my money was deducted. After two days i received a message of transaction success, but my sbi account has not been credited with the sum of money. I tried calling customer service, i also mailed them. Bt i got no response from their side. I don't know what to do. Please help.

Application reference number
[protected]s1
Status
Disapproved

A format of the copy of letter sent to you has been attached for your reference. Pls fulfill the requirement and respond to us for processing the application further. Thank you

I would like to know why my application was rejected? I haven't received any letter by email or otherwise. There are so many complaints about this online from other customers too. What i fail to understand is why do your executives call us incessantly to take your credit card and when we do apply with all documents & verification, you disapprove it. Kindly understand, all this stresses people out and also dents a good credit score.

Looking forward to a quick reply and resolution. If not please cancel my application and return all the self attested photocopies of the documents and my picture which were submitted to your executive.

Thanking you.
Regards.

Hi,
I made a transaction of rs 2500 from payzapp to my bank account on 23rd oct 2017 around 11:20 am. Transaction status is success but the amount has not been credited to my bank account. I tried calling to the customer care number but the number is busy every time i tried. Refer the attachment for the transaction details.
Mobile no. [protected].
Please resolve this issue asap.

Thanks.

This bank has d [censored]est person and arrogant in the bund garden brance they call me nearly 60-70 times in 3 min they arey such an # that guy who call me sagar is an # [protected] this is his number if this didnt stop writing to ceo will not stop me b in ur limits. How can u call me i told earlier to a lady that dont call me in morning i sleep at 7am this girl had guts to call on 8 :30 now its like a very unprofessional people are working wd them # service

Hi team,
On 23rd oct, i have made an transaction of 5000 rs from payzapp wallet to my bank account. Tranfer got failure and money is deducted from wallet and not yet refunded, however i have sent out a mail to to payzapp customer still not get a reply from payzapp customer care. I got only auto reply mail. I tried to call payzapp customer care i am unable to reach out them. Every time i am getting busy voice message.

My customer id 6062469. I had submitted address change form 2 times, recently on 16th october 2017. Both times address got updated in nsdl but never updated in trading account. I have checked in mobile app as well on website, address is not updated. The request was given to update permanent and current address with aadhar card with bank stamp. Very pathetic service from hdfc securities. No communication was sent, except i got sms from nsdl...

I have seen the following charges in my hdfc salary account.

1. Hdfc has started charging once every quarter

2. Inst-alert chg inc gst jul-sep2017 charging for instant alert for the account. When opening the account they mentioned that this service was free and now they are charging

They should inform the customer before charging. You cannot hold the customer at ransom.

I am not sure how to resolve this please advice...

I have closed my loan account[protected] on sep 20 at that time paid outstanding and other charges.. After that oct 4th 17573/- emi deducted in my account.. Then i have waited for my emi back but they have credited only 1043/-insteaded of 17573/- when i call to customer care and asked about this they are telling you received excess amount and they told me after closing also charges are there how pity it is.. I never seen or heared this kind of statement.. I will raise escalation in hdfc bank

Have done transaction on 23/10/2017, for 5000 rs transfer to hdfc bank but transaction has been debited from my payzapp wallet but not received in bank. So please take appropriate action to solve the issue. I have done many mails to payzapp but there are only system generates ticket for complain and no one is replying for the same issue

My registered no : [protected]

I had made an application through hdfc fastag program trough their online portal and made payment of ₹300 against the same as ₹200 for security amount and ₹100 as the top up amount. The reference number of the application is fastag-hfr004845.
I had recieved one email with the reference number. Since then i have been trying to contact on the toll free number but no one picks up the. Once they received and said within 2 days you will get sms and provided complaint number 1774oct2017 after that no updates and no able to reach anyone in customer care and also not able to track the status of application.

Hi payzapp, i had made 2 transfer worth ₹.5000/- to icici bank account and ₹.2000/- and kotak bank account on[protected]. The transaction shows successful in payzapp. But amt did not get credited to my accounts. Tried contacting payzapp cc but heard busy tone every time. Sent mail to support mail id and received only system generated reply. Kindly act on priority and refund the amt ₹.7000/- as the trust on hdfc matters a lot.

Last monday (23/oct/2017) i have added 3000 rs to my payzapp wallet and transfer the same amount to my sb account. It shows withdrawal is success but still that amount not credited in my bank account (Almost 4 days competed).

Also, the same day i have added 700 rs to my payzapp wallet from credit card, this amount still not added in my wallet but it has been debit from my credit card.

I never excepted this type of problem would happen on your service
.

Hi team,

I have made an transaction of rs 5000.00 on oct 25th 2017 11:56 am ist

Transaction id :[protected]sh16yc7

Transaction status as successful but the merchant who i have paid didn't get any amount can you help on the transaction
Paid to shri ram.

Its beeen two days no money credited in merchant wallet nor my wallet and i tried 100 times for customer care and it always hung up

My name is sangram oswal. I have a credit card of hdfc. I have made a payment of minimum due. Only 300 to 400 hundred is remaining but coz of i was hospitalized it not able to make a the payment so i said i, ll do the payment in next 2 dayz but the collection calling agent name:- anjali jadhav, she is very worth very rud and not understand people is some problem then also she is saying make a payment of 300 urgent and send the screenshots immediately. Even from when i'm useing this credit card its my firts time late payment od only rupees 300 then hdfc people's are giving trouble then. I don't want such hopeless service card so i'm exit from hdfc cards and services.

Please beware from hdfc card this people are this snakes. Even u have remaining amount of rs-1 then also they trouble for that.. So please

Don't take any any any service from such types of bank's

I have transferred rs. 3900 from my payzapp account to my sbi account no. [protected] but my amount from the wallet was debited and it was not credited to my bank account. My transaction id[protected]pq54yx dated : 23.10.2017. So, kindly repay back the amount to my account.
Following are details: -

My payzapp register mobile no - [protected]

Txn id :[protected]pq54yx3