Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32920
Resolved
18418
Unresolved
14502
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 1111

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Hemant Revani
from Rawatbhata, Rajasthan
Oct 25, 2017
Resolved
Report
Copy
Resolved

Address: Kota, Rajasthan, 324001

This is to inform you that i have salary account in your bank @ kota rajasthan.
Monday i did a transaction of 9000/- rs. With upi no.[protected] from my account.
My account no is [protected] my name is narendra rathore. My mobile no is [protected]. I am also trying to contact on coustomare care phone banking but call disconnected autromatically.
Please do need ful.
Nov 28, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 26, 2017
HDFC Bank Customer Care's response
Dear Customer,

We have checked our records and found that the said transaction was not successful and amount has been reversed to your account. You may check your account statement online for further details

-Bejoy
HDFC Bank Customer Assistance
This is to inform you that i have salary account in your bank. i did a transaction of 350/- on dec01'2017 to Jiomony. But transaction failed and amount deducted. Still not yet credited to my account.
My account no is: [protected], my name is SREEDHR R V N. My mobile no is [protected].
I am also trying to contact on customer care phone banking but call disconnected automatically. Could you please resolve this issue. Thank you.
sreervn's reply, Dec 6, 2017
problem resolved. Thank you.
Please ignore above post, problem resolved . Thank you.
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    menonradha
    from Madurai, Tamil Nadu
    Oct 25, 2017
    Resolved
    Report
    Copy
    Resolved

    Address: Ernakulam, Kerala, 682024
    Website: [email protected]

    Sir,

    Iam k radha menon. My account no is [protected]. I applied atm card & internet banking facility also.. My address has changed now. Already i have informed in bank. Got one cheque book. Pls issue my atm card &pin and internet banking package also.

    My old address is;

    Radha menon
    Villa no - 4,
    Skyline spring field homes
    Kallamparambu road, edappally po
    Padivattom, kochi - 682024

    My new address is;

    Radha menon
    Villa no -28,
    Skyline spring field homes
    Kallamparambu road, edappally po
    Padivattom, kochi - 682024.
    Please consider this as an request

    Radha menon
    +4 photos
    Dec 4, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 26, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    Your debit card has been returned back to us for the reason of "No Such Consignee" on 21/09/2017. Pls mail us at [protected]@hdfcbank.com from your registered email id along with below details for further assistance: 1. Date of submission of address change request 2. Complete address of the branch where the request was submitted 3. Your new communication address and contact details

    -Bejoy
    HDFC Bank Customer Assistance
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Amanpreetkaur23
      Oct 25, 2017
      Resolved
      Report
      Copy
      Resolved

      Address: Gurdaspur, Punjab, 143530

      We have a agriculture limit with you since 2016 (Hdfc bank tibri road branch gurdaspur punjab)
      In the beginning we used all amount for abroad purpose so bank charge us 60, 000 (Like 11% interest) for 18 lakh limit. We paid that amount. Later we paid 8 lakh to bank than 11lakh is left that time bank charge us 47000 (Interest).
      After few month only 7lakh is left out of 18lakh but again bank charge us 55000 interest i don't know why? This amount is higher than previous.
      But now present 2017 i paid 14lakh 40thousand and only 3lakh50thousand left but again bank charge us 60, 000.
      Please help us
      This is a fraud we are not rich that we pay according to what they want. Please find attached photos of transactions which will help u to know our case.

      Please we want your help seriously.
      +5 photos
      Nov 27, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 25, 2017
      HDFC Bank Customer Care's response
      Dear Customer,
      Kindly mail us at [protected]@hdfcbank.com from registered email ID along with Customer Id, issue details, charges details and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.
      -Manoj
      HDFC Bank Customer assistance
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Dominic Savio Peter
        Oct 25, 2017
        Report
        Copy

        I am getting frequent failure messages while transfering payzapp balance to bank accounts. I have added rs 4500 from my credit card to payzapp on oct 23. But only rs.3500 is shown as added to payzapp. All transactions from payzapp to bank accounts got failed, upon checking the account to which payzapp fund was transferred, i can see that the amount has not been added to the bank account and the amount is not yet refunded even after two days!

        Out of the total of rs.4500, only 3500 got credited to payzapp, the remaining rs.1000 is not credited to payzapp or refunded back to credit card

        Their customer support numbers does not exist and they wont even reply to the mails inspite of sending around 6 mails already in last two days!! Hdfc customer care says that they cannot do anything about issues related to payzapp.

        Worst experience ever!! Nobody should be using this app ever!
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Kanant
          from Delhi, Delhi
          Oct 25, 2017
          Resolved
          Report
          Copy
          Resolved

          Address: 122002

          I was a very happy and content customer till about five minutes ago. This is a complaint against one of your employee that would be just a tele - caller calling on customers to do the credit card payment. My last due could not be paid on time as i was on a vacation. About three days ago, i had got a call but had informed that i would be making the payment post my vacation.

          Today i got another call from +91 [protected], delhi number, he was another employee who had called about my credit card bill payment. My issue and concern is this, he was extremely arrogant, authoritative and rude. His tone was threatening and was treating me like i work for him. I asked him what was his name, he said his name is vikas, so i asked him what was his full name, to which he replied that 'pura naam jaan ke kya aap payment kar doge' (If i give you my full name, will you make the payment?). To my shock, i have never ever got a call from your team of a person who talks in an abrasive tone. My whole point of asking his full name was for verification purposes, (There are so many fraud calls these days around) i think i am entitled to ask as well because it is my hard-earned money at stake. I do not have an issue with your employees calling me and reminding me to pay my credit card bill.

          I have an issue with people/ employees who do not understand the value of a customer. Your entire organization thrives on customers. There is a way to talk to customers, and i also understand the fine line between assertion and aggression.
          Nov 27, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 25, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your Card no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Manoj
          HDFC Bank Customer Assistance
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            T
            Thirupathi Nerella
            from Hyderabad, Telangana
            Oct 25, 2017
            Resolved
            Report
            Copy
            Resolved

            Address: 500032

            Dear the greatest hdfc bank in the world,

            My name is : nerella thirupathi
            Customer id : 55995416

            Problem : inter-brn cash chg incl gst charges @ 177 @ 2 times continuously.
            See the attached image for more details

            Challenge : solve my query and call me back before end of day by tomorrow to prove my first line in this message is correct
            +1 photos
            Nov 28, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 26, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            We are unable to trace any such debit in your account number linked to the mentioned Customer ID. Please write to [protected]@hdfcbank.com with the Account number in which the amount was debited, along with the date of debit.

            -Bejoy
            HDFC Bank Customer Assistance
            Acc Number : [protected]
            Date of deduction : 29/09/2017

            Find attached image for more details

            money deducted from my account - Comment #2896316 - Image #0
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              arimillikalyan
              from Hyderabad, Telangana
              Oct 25, 2017
              Report
              Copy

              Address: Rangareddy, Andhra Pradesh, 500018
              Website: payzapp.biz.hdfcbank.com/HDFCPayZapp/Account/Login.aspx

              Dear all,

              I have a proble with payzapp sponsored by hdfc. I have transferred 4000 to my payzapp to transfer to my bank account. But the transaction initially said it is failed but later the status has shown transaction success. But the amount is not transferred to my personal savings account.

              I am trying to reach them since 4 days but their customer care no. Is not working so i have written an email to sort out the issue. There is no response on email either. When i tried to reach hdfc customer care, they said that they are not concerned about payzapp as it is a separate department.

              When payzapp is sponsored by hdfc howcome hdfc will not be responsibile for any transaction done through payzapp.

              This is the worst payment site i have seen ever. Now someone help me how to get my amount refunded back to account or my card.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                from Bengaluru, Karnataka
                Oct 25, 2017
                Resolved
                Report
                Copy
                Resolved

                Address: Mumbai City, Maharashtra, 400093

                I had open the account with hdfc bank as my salary account in my previous company since, i left the company and kept my hdfc account in passive/dormant state as couldn't able to reflect any transaction in the account
                Later on it shows some deductions with leftover balances and now i used to get messages from hdfc bank that they are debiting rs. 750 every month. Even after rbi declared not to charge any penalty for non-maintenance of minimum balance.
                Request you to kindly consider this issue and assist me in every possible way to close the account.
                Thank you
                Nov 25, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 25, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Anay
                HDFC Bank Customer Assistance
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Smita2313
                  from Buldana, Maharashtra
                  Oct 25, 2017
                  Resolved
                  Report
                  Copy
                  Resolved

                  Imps ref number:[protected], amount: rs 5000, date of transaction:[protected].
                  Status: transaction time out.
                  Checked with beneficiary bank on[protected] : they said there is no pending transaction.
                  Checked with hdfc phone banking customer care: executive said money should be refunded back in transaction day + 2 working days, per which money should be credited back by[protected].
                  Checked with hdfc online chat eva: said money would be refunded within 5 days, per which it should be by[protected].

                  Still, money is not credited to my account.

                  Please initiate the credit to my account asap.
                  Nov 2, 2017
                  Complaint marked as Resolved 
                  The bank was helpful at each stage when contacted.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Oct 26, 2017
                  Updated by Smita2313
                  I want the money credited ASAP. Its no where my fault to do an IMPS transaction.
                  You should know, customer should never be made to suffer because of anything.

                  I even do not see any response from HDFC executive on this.
                  Oct 26, 2017
                  Updated by Smita2313
                  Account number [protected]
                  Oct 29, 2017
                  Updated by Smita2313
                  How much time does HDFC takes to resolve such issues. I have still not heard anything from HDFC.
                  Poor Customer Care and Satisfaction.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    Vijay vir
                    from Muzaffarnagar, Uttar Pradesh
                    Oct 25, 2017
                    Report
                    Copy

                    Address: Meerut, Uttar Pradesh, 250001
                    Website: Hdfc life

                    Hello,
                    I have worked with 4year 4 month, i have gat the 3 promotions and all business perametar always completed, but hdfc life termineted me without any futher notice, and now not provide the reliving latter, and affected my carrer due to reliving, and i have inform about my termination, but still no response, i am wrongly terminated
                    So kindly raised the complaint plz provide the reliving because my carrer affected
                    I have more resposibility and loans

                    Thanks
                    Vijay chaudhary
                    [protected]
                    Emp 116155
                    User id vvir
                    HDFC Life customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      Gshankareli
                      from Pallattur, Tamil Nadu
                      Oct 25, 2017
                      Report
                      Copy

                      Address: Chennai, Tamil Nadu, 600011

                      Hi sir.
                      My hdfc bank account number :[protected] recently last 6month my personal problem i get withdrawal full money on my hdfc bank after that i can't maintain balance my account.
                      So bank side thy deduction money on my account for amb charge as on 2or 3 time at a time. Why not informed on me bank side. Plz raise and complaint your side. And plz refund previous deduction on my amount.
                      Thank you
                      +1 photos
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Danish Arora
                        from Ludhiana, Punjab
                        Oct 25, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Faridkot, Punjab, 151204

                        I ordered a mobile phone from paytm last day and i had to cencel my phone order for changing the colour and i m still waiting for my refund of 60000 rupees and paytm is clearly saying we have done with this refund now bank is taking so much time for refunding your money and they are saying it can be done with in 7 days but i can't wait for more days
                        Dc transaction number is :[protected]
                        Dec 4, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 26, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your account/card no., date/amount of transaction and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Bejoy
                        HDFC Bank Customer Assistance
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          I
                          Isham khan k
                          from Neyyattinkara, Kerala
                          Oct 25, 2017
                          Report
                          Copy

                          Address: 600071

                          I added rs.5000 to my payzapp account. And i did transfer that 5000 to my friends account.. Its ended with failure. And i have not received my money back. Please solve my issue.. Im in some critical situation and commitment pls.

                          Payzapp reg mob : [protected]
                          +1 photos
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Ramavenkateswaran Nagarajan
                            from Bengaluru, Karnataka
                            Oct 24, 2017
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Bangalore, Karnataka

                            Sir/madam,
                            I have done the transaction rs 3000. It was debited in payzapp but not credited to payee account. I have emailed to [protected]@payzapp.in. They have replied to wait for 2 days. Nothing happened. I tried to call [protected] (Toll free no)., its always busy... Why are giving number which can not be contacted... It useless customer care from reputed bank like hdfc...
                            Nov 28, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 25, 2017
                            HDFC Bank Customer Care's response
                            "Dear Customer,

                            We are sorry for the unpleasant experience you had with us. We request you to provide us with your registered contact details and transaction details at the below given link. http://bit.ly/2aJ9wGW Mention Ref ID PZ[protected]
                            so that we can check the issue & help you with the same.

                            Anay
                            HDFC Bank Customer Assistance"
                            I am getting call from [protected]
                            And they take phone call interview and selected as HDFC bank exctive. And they ask money 7000 Ru. I was paid as Bank-SBI
                            A/c holder name-Mr.Ashish Pandey (PRM)
                            A/c no-[protected]

                            Then I am getting a conformation later form shin.com but know their phone switch off.

                            Know what I can do?
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Pandi Pan
                              from Mumbai, Maharashtra
                              Oct 24, 2017
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Chennai, Tamil Nadu

                              I need to change my mailing address but i don't have any address proof for my mailing address. So i am unable to update my mailing address through online. So i have visited siruseri hdfc bank located but there i could see worst customer from bank official. They said there is no possibilty to change address without any proof of address

                              I was updated my mailing address in my home branch in karapakkam before 6 month by submitting one of my identity proff.

                              This is worst customer service provided by this branch.

                              I need resolution for this

                              Hdfc customer id[protected]

                              Regards,
                              Pandithdurai
                              Nov 28, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 26, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We understand that our official Mr. Vijay Manjunath contacted you and assisted you with your requirement.

                              -Manoj
                              HDFC Bank Customer Assistance
                              I transect 5000 rs on 22 October to my sbi account from payzapp wallet but money did not reflect to my bank account. I tried to call customer care service center but it was switched off every time.

                              savings account - Comment #2894751 - Image #0
                              savings account - Comment #2894751 - Image #1
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                salpriya
                                from Mumbai, Maharashtra
                                Oct 24, 2017
                                Report
                                Copy

                                My father passed away 5 years back. He had a demat account jointly with my mother. However my mother name was registered as her marital name. However all her documents have her maiden name. We have been trying to find a solution for this for the last 4 years but we have been unsuccessful. Need an explanation for the same

                                We have been following up through the bank where the demat account has been opened. Every time a new problem is told and the application for transfer of shares are getting rejected. The bank officials do not have a clue on why and how the problem needs to be resolved and is always talks of the corporate office.
                                HDFC Securities customer support has been notified about the posted complaint.
                                Dear Customer,

                                I request you to share your account/customer Id and registered contact details with the complete issue to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                -Manoj
                                HDFC Bank Customer Assistance
                                salpriya's [Complaint's author] reply, Oct 25, 2017
                                Have sent the details as requested. Request your prompt action. Thanking you
                                I already gave two times closer to Mr. Bhargawa but till now it isn't close. I saw in my netbanking it's showing not close.

                                Detail are below mentioned dp id:
                                DP ID Account id
                                [protected]
                                [protected]
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  rakesh212126
                                  from Ghatampur, Uttar Pradesh
                                  Oct 24, 2017
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Allahabad, Uttar Pradesh, 273152

                                  Mahodya, mai aapke bank ka purana customer hu mera ac. No. [protected] hai mai aaj cash deposite karne aapke bank ke branch gya tha aapke wha aapke bank ke teller/cashier manoj kumar yadav cash par baithe the mai wha cash ki line me tha wha mushkil se 3/4 log line me the
                                  Lekin pahle to wo apna personal kaam karte rahe uske baad wo cash payment karne lage is tarah se total lagbhag 60 minute ka time lga uske baad jab mera no. Aaya to unka koi janne wala cash lekar aa gya to unhone mera cash ka bag kinare rakh diya aur uska cash count karne lage jiska maine virodh kiya lekin uska cash lene ke baad hi mera cash jma kiya iski sikayat maine branch manager guarav pandey branch manager se ki lekin unhone meri baat par dhyan nhi diya isliye aapse nivedan hai ki meri dwara ki gai shikayat ko dekhte hue teller/cashier par uchit karywahi ki jaye kyoki customer ke bhi samay ki kimat hai.
                                  Nov 25, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 25, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We understand that our branch manager Mr. Gaurav Pandey had apologised for the inconvenience caused to you. Should you require any further assistance, kindly contact Mr Gaurav Pandey on [protected].

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  I did not get the credit card upto now. but my card as been dispatched.. i dnt know where is my card
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    srilekha.s
                                    from Mumbai, Maharashtra
                                    Oct 24, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending 3801 with without my concern on date:17/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

                                    I have made many complaint calls on the cancelation to this service and the response received it not satisfactory.

                                    Oneassist relationship number : 590769
                                    Name :- srilekha. S
                                    Mobile no. :- [protected]
                                    Credit card number ending :- 3801
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Srilekha,

                                    Greetings from OneAssist...!

                                    We deeply regret for the inconvenience caused to you.

                                    As per your request, plan has been cancelled vide Service Request number 2468582 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

                                    Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                                    Regards,

                                    Brijesh

                                    Team OneAssist.
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      arindam0312
                                      from Kolkata, West Bengal
                                      Oct 24, 2017
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Kolkata, West Bengal, 700050

                                      Hello sir/ madam,
                                      I got a call in my registered mobile ([protected]) from hdfc personnel - krishenendu/ shirshendu ray) from hdfc golpark branch related to my credit card. My question is - how much calls has been done without my prior notice, even i don't have people identify. Please confirm whether mobile number - [protected] belongs to any hdfc personnel from golpark branch, i am really fed up with such complain as per my past experience, bank still pursueing to call me from different branch with different people. If such things will repeat, then i will escalate to nodal officer level.
                                      Need proper justification within 3 business days.
                                      My customer id - 9244815
                                      Regards
                                      Arindam
                                      Nov 25, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 25, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We have taken note of your comments expressed with regard to the call received and wish to clarify that, the call received from the number mentioned in your post was not initiated from HDFC Bank. Having said this, we wish to clarify that the call which you had received on your mobile number was a type of 'Vishing' call. To clarify further, we wish to inform you that the “Vishing” refers to an orchestrated vide bogus voice messages / phone calls. Hence, we request you to not share any confidential information of your HDFC Bank Credit card such as Credit Card PIN number, Customer ID, CVV, Date of Birth etc.

                                      -Manoj
                                      HDFC Bank Customer Assistance
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        V
                                        vivkagarwal
                                        Oct 24, 2017
                                        Report
                                        Copy

                                        Address: Jaipur, Rajasthan, 302018

                                        I did one account transfer using payzapp app on 23 oct but transaction failed due to some issue which i am not aware.
                                        I tried to calling it's customer care number [protected] but not able to get connected this. I think this is a fake number there is no customer care of payzapp. They just fooling customers.
                                        I wrote a mail too but didn't get response on that one too. I am clueless right now and not sure where or whom to contact.
                                        That amount not credited to the bank account nor refunded to payzapp wallet.

                                        If anyone can help me in this case that will be very helpful.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit