HDFC Bank Complaints & Reviews

Hi i have applied for a 3rd personal loan for 350000 in hdfc bank. I already have two loana with the same hdfc bank and paying emi on every month with consistance.
As i have urgent requirement applied for 3rd personal loan in same hdfc bank assuming that i get another loan with ease. Process done talked to agent submitted docs and waited for one week.
Now hdfc bank did my adress veriication but failed. I requested for another time, they did and this time they verified my address and loan got approved.
Some day after a week an executive called me from hdfc bank explained me the interest rate as 10.99% which is same as mentioned during the application.
Everything is done no extra details i heard from them and after lot of calls to sales executives finally i got inr 273990.
I am shocked to see that amount because i applied for 350000.
Now the calls to same executives started from my side, they calmly are then explaining their rules that 3 fresh loans cant be given hence 2nd loan got closed automatically and we deducted the second loan outstanding rom your third loan an credited your remaining money.
To my surprise no one from hdfc bank despite called me many times haven't explained me this scenario. And claiming its my mistake to not understanding this on my own. And also claiming that they had explained me everything and proceeded for the loan.
I am heavily against to preclosing my loan as i have paid almost complete interest amount to them till now (15 months), there is no benefit for me closing the loan.
My claim are :
1) i requested for a fresh loan specifically
2) no executive told me that i have to close my previous 2 nd loan. Even after approval also no one attempted to make me aware.
1) if i knew that i have to close the previous loan, i woudln't have accepted for the another loan with them.
3) in all the calls they repeated lot that my loan amount was 350000 only.
2) now after waiting for 3 weeks and lot of suffer without knowing any details about the loan which got closed i. E. Remaining outstanding payable, leftover interest and preclosing charges and without giving me this information and taking my consent how can the bank guys close my loan.
3) who has given them the authority to take my money from new loan.

Dear team
Pls note that i have made the payment on the wrong credit card number. Kindly advise a solution asap. As my card has been blocked by bank.
While making payment through net banking i types the wrong card number and the payment made successful. I do have transaction number with me. Pls arrange to resolve the same urgently.
Transaction id# jpnb[protected]
Payment mode : pnb net banking...

I recently saw my account balance, 295 rupees has been deducted from my account. They are saying it is something regarding the share. But i dont know why selling a share can charge 295 rupees. I am going to close the account from hdfc soon. I cant afford this much of charges daily basis. For the opening of dmat account i paid 700 rupees although they keep insisting me, you should open dmat account, its free from our side. Never ever trust this bank (Hdfc) i am done with the bank.

My account number is - [protected]

Dear sir/ma'am,

This is to inform you that, mr. Asit kumar dey, account holder in your bank has been died in august and i, antara dey (His daughter) have submitted all papers to the respective branch to process for closing the accounts, almost a month ago. But it is till undone due to the procedure of credit card surrender. The credit card number is [protected]. As i know, it should not take so long time to surrender...

I had applied (Application no.[protected] for hdfc life progrowth plus on 09 august 2017 for annual premium of rs.100000/- (One lakh rupees) (Receipt no.[protected]). Though two months are over, they are not activating the policy nor they returning the money. Several mails and phone calls yielded no result, so far. They are reluctant to even give a proper reply for the delay.

I am using hdfc payzapp app to add balance of rs10000/- on 11/oct/2017 in my payzapp wallet by using sbi credit card. The transaction was failed but the amount of rs1000/- are deducted from my sbi card. How i can get my amount back, when i call the help line number of payzaap app which is mentioned in the app they couldn't respond the line is always say busy.

Hi - i have a salary account with hdfc bank and the account number is [protected]. I have linked lic to my hdfc to deduct amount via ecs. Unfortunately i have not maintained the balance for the month September2017. So i have paid lic the actual amount with fine. But hdfc bank has deducted several charges (Attached).in all the above deductions, i not even received any intimation via call/email/sms from the bank before deductions. Request you to consider my complaint and help me to get my money back and also to avoid further deductions in my account. Thank you.

Respected sir
I am applied for personal loan before 30 th september 2017 through bank My application number for personal loan 51654527 is approved on 7th of October 2017 at 3:53 pm
After that message comes from bank side by asking passcode and I completed that process also correctly
But after that at the same day my application is declaned at 5:57 pm I dont know correct region why application declaned pls inform me correctly

with hope
Thank u

Debit card account put on hold 4th oct 2017

Client number :[protected] /[protected]

As per settlement i have done my payment but extended two month due to personnel problem (Medical issue). Regrading this i was intimated to bank same day by email.

As per settlement payable amount is rs.38600/-but i was paid rs.39500/- (Payment done as per settlement). Closed.

Now bank is demanding to pay rs.53000/- outstanding because of settlement invalid because of late payment.

Due to this my debit card account is put on hold rs.51000/-

Need your help to resolve this and release the fund.

Note:from fast three days i am visiting hdfc bank (Collection dept)
No response from their end. Finally we got branch manager no:[protected]. But no use he is not lifting the phone / not reachable.

As per discussion with bank executives bank is cheated me. (Executive said, if no amount in account, we can offer one more settlement / percentage to close the account.

In my case required amount already in hold bank will not providing any settlement /percentage to close the account.

Kindly need your help to resolve this issue.

I am expecting positive result on this.

Regards,
Hanumanth. G

Hi, i purchased a credit card on august 2017 i used the card upto 42000rs i paid first month minimum amount due of 3500rs my father passed away in the month of september in my home don't have financial support i was unable to pay september and october month due amount i explained to agent vinoth i don't have money give me some time i will make the payment but that agent calling you official number continuously per day 4 times wherein i explained to that guy many times try to call in personal number but he was blackmailing by saying your area is old washermenpet only know i will come and insult you he is calling me from past 3 days am getting scold from my manager saying i will terminate you if i get another call when i asked the agent to transfer the call to manager he replied to me by saying the person should be in the manager position to speak with you he is asking me your that much rich girl to speak with only manager i know haven't paid the bill but if you guys treating the customer like this who will purchase the products very worst customer service customer service is zero

Dear sir,

Please go through the below which i sent to hdfc credit cardccomplaint desk, i had not received proper response from that team. So i decided to consumer forum help.

Hdfc bank had provided priority pass on free of cost 4 years back to use in airport lounge. Till september credit card statement this charges was not reflected. Suddenly in oct-17 statement they claimed the charges for month of may - july 2017 usage. Even the charges are very high certainly it is very difficult to pay for me.

Even i had never sked these facility there associated called me over phone & provided. During that time they said it is free of cost it can be availed in any airport in india. So i had availed this when ever i travel.

Now without proper intimate to client they debit the charges from my hdfc credit card.

Please look into this & do the needful.

Hi,
My name is siljo sebastian. I joined a company in the year 2014 and that company opened my salary account in hdfc bank but didn't gave any basic terms and conditions of salary account. I left that job after few month because of process ramp down. At that time my account balance was less than rs.10, 000 and after 6 months i saw that approximately 1000 rupees being charged on my account as asd deduction. It happend without any notification or sms. And now i. E. After 2 years it is showing negative balance of more than 4, 000. I am totally shocked and worrying about the same.
Can you please suggest me anyway that what should i do. Can it be waived or i will have to pay all these amounts..

My account no is: [protected]
Contact no: [protected]
Thanks in advance

Few days back i got a message saying "dear applicant your hdfc bank credit card app ref no [protected]o2 is approved in principal subject to internal subject" to my registered hdfc account number on october 10, 2017.

And later i got email saying this:
—
Dear sir/madam,
Subject : your credit card application reference no. [protected]o2
Thank you for your interest in hdfc bank credit card.

We wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.
—

With no particular reason my application got diapproved.

I have provide all the necessary valid documents which can easily get verified and given the proper address.

On 10th oct-17 i have sent money through payzaap to bank of hyderabad beneficiary. Hundred times i tried to call customer care but every time phone not connected. Very bad experienced.

I have transferred rs. 2500 /- but still i did not get the money in beneficiary account. I want my money back.

I am really affraid of this rediculas approach of this service aap and customer care number. Never it get connected a single call. I want to bring all senior officer's attention of this services handlers, which money has stuck this is very important amount for poor community. Definitely someone is doing fraud and bankers are engaged with them. Without that nothing is possible. Consumer forum please go in root and did the all hell what has done by this fraud bankers.
I shamed on this bankers those who are looting the money of poor people.

I will launched the case enforcement directorial if i didn't all my money back.

Hdfc securities customer service and bank employees are not able to give me correct information they are able to provide aquirate information they no only to take their salary and their is wastage of consumers time online service executives are also not willing to solve my problem i am suffering from these issues for 30 days but customer pretend is not likely to entertain my problems

Dear sir,

Its been over 4 months that my mother had requested her credit card to be blocked. Every time my mother wanted to block her credit card your bank employees had misled her in kolkata rajarhat branch. My mother was force to make police complain as well due the hdfc pathetic service. You bank employees are also harassing mother. Since, she lives alone in kolkata and also a senior citizen and maybe that's the reason your bank is taking undue advantage of my mother.

I am send giving you mother's details, please stop harassing her and block her card also well. We don't want to keep any relation with your bank where they don't value their customer and also harass them unnecessarily.

Name - jayasree das
Card number - [protected]

I have been penalised for cheque bounce, wherein i have sufficient amount in account. But i am trying since last week to speak to hdfc mangalore kadri branch no one responding to calls and also there are not professionally behaving with us. I am in saudi so i am not able to come down for this reason.
I am asking for fax number but they are saying they do not have fax number in bank. Please solve my issue since paying penalised for no reason i think its logic.

I am really disappointed with credit card. My wallet was stolen after which i blocked my credit card. To reissue the card, there was a problem. My old address was of pune but i had relocated to mumbai. To change the address, i tried to contact hdfc through phone banking but it was of no use since the card was blocked. Then, i went to the nearest branch (Khadakpada, kalyan) but they simply refused and told to contact through phone banking which was no use to me. Now, i don't know what to do. I have filled a form for address change and sent through khadak pada but it has been more than 15 days. This is my last option, otherwise i will give my business to other banks

Hi team,

I have loaded the cash into pay zapp wallet on 14-sep-2017 but money deducted from my credit card and money not loaded in my wallet, on the day i called to support team they said that the amount is refunded same day itself. But still now i’m not received the refund.

I called to bank and raised the dispute request so they given temporary credit from bank.
Bank asking me the payment confirmation from merchant.

Kindly help me to provide the payment confirmation details so i can submit to the bank same.

Below given reference for reversal of transaction from pay zap support team

Transaction date: 14-sep-2017
Amount: 5000
Pay zapp reversal reference number:[protected]

Hi,
Actually i lost my hdfc food card recently. And i got new one. I want that rest of amount of my previous food card should be transffered to new one. My hdfc food card details are given below.

Old card details-
Name - vikrant kumar saini
Employee id - 643729 (Cognizant technology solution)
Card no-[protected]

New card details-
Name - vikrant kumar saini
Card no-[protected]
Total amount-5116 rupees