HDFC Bank Complaints & Reviews

Dear sir,

Please note that i “jitendra patel” having salary account no. [protected] in hdfc bank, station road branch, ratlam (M. P.).

Sir i am working with m/s ipca laboratories limited ratlam and company has opened my salary account in hdfc ratlam branch.

In continuation, i would like to bring to your kind notice that from last 4 months bank has debited approx 1000/- per month from my salary account and they have converted my salary account to saving account without taking my consent.

With this issue i have visited several time to the branch and met with bank authorities and given written application to them for resolution but till date the issue has been not resolved and now they are not taking any steps to resolve the same.

So you are requested kindly resolve my problem and provide suitable solution on this on immediate basis.

I have attached copy of application which i have been given to bank along with my account statement for your reference and further necessary action please.

Regards
Jitendra patel
[protected]

Without any consent from card holder, hdfc deducted money for plan activation.

I did not get any call to activate one assist membership. But the one assist mfee of rs. 1299 is automatically debited from my hdfc credit card (Ending with 8637) on 9th october 2017. Also on 11th october 2017 they have deducted rs. 118 without my knowledge/consent.

Please do needful to refund the charge.

Don't activate this type of subscription in future without my knowledge/consent.

Email id:-kishor. [protected]@gmail.com
Mobile number:-[protected]

Thanks and regards,
Kishor kumar biswas

Hi i have cancelled online transaction on amazon 11 october.

Today i have recieved this sms

Ur transaction on hdfc bank debit/atm i card ending 6773 for rs. 1849.00 has been credited/reversed by amazon on[protected]:11:51:37

But when i check my bank account [protected], name - parikshit khanna amount was not credited

Even i have tried contacting customer care but don't get satisfactory answer.

Please check and let me know for the same

I had taken an auto-loan no. 428222 dated nov-2003, i have repaid the instalments honestly and the loan was closed in nov-2008. The outstanding principal and interest is zero as per hdfc bank records.

Now hdfc is demanding excess payments and charges which was not communicated to me during the period, it is illegal to demand excess payment and blackmail for issue of noc. I believe that this as wrong code of conduct by the bank.

Hi,

This is deepak from delhi, about 1.5 year ago credit card person offer me a hdfc credit card with lots of benefit and features... That time i was not interested in any paid card but credit card person has offered me a card where i have to spent 30000 rupee in a year to waive off from yearly fee.

Even final confirmation and approval department has also committed same and i agreed. (Listen recorded audio clip, i wish you have)

Again i called to customer care for online login help when i got snapdeal credit card. And again spoke person has confirmed same.

Now i am shocked when after a year hdfc charged me yearly charges however i have spent more than 45000 in that year.

My concern is very clear i will not pay any false committed amount, please block and close my card... I am very disappointed by hdfc service team.

Now i heve no online access (May login close by hdfc) but i am receiving every month statement with adding charges.

I hereby informing to hdfc that neither i am going to call nor mail. If i will get charged for the credit card i will lodge a complaint in consumer forum.


Regard - deepak

Hi,
Tried to load inr 14000, with rbl card, after entering otp, status was app has a error, time of transaction was 8.43 pm, but money deducted from account.
I have contacted hdfc pay zapp through email, they informed that money will be refunded within five working days & will recive commnication form customer care within 24 hrs, but i did not receive any communication from customer care executive
Krishnakumar harishchandra shukla
10:15 am (7 hours ago)

To support
Dear sir, as per your communication, customer service executive will be replying within 24 hrs, but no such communication is received.
Kindly revert money to wallet or to source bank account

On oct 10, 2017 8:57 pm, "payzapp" wrote:
Dear customer,

Thank you for writing to us.

This is a system-generated response to acknowledge receipt of your e-mail. Our customer service executives will respond to your queries within 24 hours.

Please note:-
Cashback will be posted to the wallet in 5 working days from the date of transaction for mobile recharge, book my show.

For transaction failures / cancellations the amount will be refunded to the source account within 5 working days from the date of transaction, except for mvisa where the refund will be posted to the wallet.

In case you have not received the funds back in 5 working days across any transactions, we request you to raise a chargeback with your issuing banks branch or phonebanking.

In case your query requires further investigation and takes a longer time, we will keep you informed on the time required for resolution.

We assure you the best of our services at all times.

Thank you
Regards,
Hdfc bank payzapp team
Payzapp toll free : [protected]
Payzapp email support : [protected]@payzapp.in

— original message —
From: krishnakumar harishchandra shukla [[protected]@gmail.com]
Sent: tuesday, oct 10 2017 8:55pm
To: [protected]@payzapp.in [[protected]@payzapp.in]
Subject: feedback for payzapp for 3.02.01.10

Hi,
Tried to load inr 14000, with rbl card, after entering otp, status was app has a error, time of transaction was 8.43 pm, but money deducted from account.
Kindly reply

Thanks

Krishnakumar shukla

...

—
Account: in[protected]
App version: 3.02.01.10 [3020110]
Phone make/model: coolpad cp8298_i00
Android version: 5.1
Kindly reply

Please note that i applied for hdfc credit card and got reference no : [protected]n1. I got all verification done at my office. I got calls at office for verification. Today got checked in hdfc link showing track your card application. Found the reason as follows. Application reference number [protected]n1 status disapproved who called us for credit card and we never gone to hdfc for the same. Executive called and we given all papers and verification also done positively. I called customer care and they are not giving any reason for rejection. As per rbi guideline. Hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. Please provide reason or else i will file case in consumer court. Please suggest me what is next process. And where exactly my application got disapproved. Hoping positive response

सर/मैडम,
मुझे HDFC बैंक द्वारा 1 क्रेडिट कार्ड उपलब्ध कराया गया था, जो कि मैंने कभी apply नही किया था। 2013 तक उस कार्ड का भुगतान समय पर होता रहा, किन्तु मेरे 1 मित्र ने एक बार उससे कुछ खरीददारी की और उसका भुगतान भी किया। धीरे धीरे वो इस कार्ड का प्रयोग करने लगा। 2014 में इस कार्ड से लगभग 3.5 लाख की खरीददारी की गई जिसका भुगतान समय पर नही हो पाया और ब्याज के साथ वो इस कार्ड का भुगतान करता रहा।
2015 में उसके व्यापार में नुकसान हुआ और ठप्प हो गया, तब से लगातार इस कार्ड का भुगतान मैं करता आ रहा हू।
नवंबर 2016 में बैंक अधिकारी द्वारा मुझे सेटलमेंट करने कहा गया और 2.7 लाख रुपये कुल 8 इन्सटॉलमेंट में जमा करने कहा गया, जिसमे मैं ने असमर्थता जताई तो मासिक 20000 रुपये जमा करने कहा गया जब तक 2.7 लाख की राशि पूर्ण न हो जाये और मैने नियमित रूप से प्रतिमाह 20000 रुपये क्रेडिट कार्ड खाते में जमा कराये।
अब जब मात्र 60000 रुपये सेष बचे है तो बैंक अधिकारी फोन द्वारा एवम email द्वारा मुझे कह रहे है कि आपका सेटलमेंट खत्म हो गया है और अभी 3.90 लाख की बकाया राशि बता रहे है।
मैं उन लोगो से कई बार कह चुका हूं कि आपके अधिकारी ने मुझे जैसा कहा मैने वैसा ही किया अब आज मैं बेरोजगार हू और मैं कोई राशि का भुगतान करने में असमर्थ हू।
आपसे निवेदन है कि यदि मेरे क्रेडिट कार्ड एकाउंट की जांच की जाएगी तो आप पाएंगे कि जितना रुपया इस्तेमाल किया गया था उससे काफी अधिक हम ब्याज के रूप में दे चुके है, सेटलमेंट भी किया लेकिन उन्होंने उस पैसे को भी ब्याज में एडजस्ट किया।
मैं आज बेरोजगार हू और मेरे पास कोई आय का स्त्रोत नही है, मेरी विनती है कि आप लोग इस संदर्भ में मेरी सहायता करें।

Hdfc bank — refund amount

I have paid by cash to amazon and they have refunded it my bank account.
I have seen amazon has initiated my refund on 13th sep 2017 but still i have not got my refund back. I have the reference number also.
And none of the hdfc customer care is receiving the call on [protected]

Just refund whatever money is pending.
And ask to pick up the customercare call. Otherwise call back to customer.
No money is refunded from hdfc site

I am an hdfc bank customer since last 5 years, my a/c no is "[protected]"
My account was zero balance account. It was salary account. Recently i changed my job and my new company does not have tie up with hdfc bank.

However i always used to keep 10, 000 plus in my hdfc account. From month of august due to some urgency i utilised amount from hdfc and my balance became less than 10, 000/- (In thought my account is zero balance account).

Hdfc is chargeing me some approx 2017 rs from last one months.

They should have atleast intimate me by letter that my account is no more zero balance account.

Kindly returned my all money asap, because i am in now very difficult financial crisis.
My mail id : kss. [protected]@gmail.com

Thanks

I am getting calls and sms from diffrent numbers. Today i got call from [protected]
Im-loanzz
[protected]
Hp-ploans
[protected]
And many more

Hi team hdfc,

I recently made a booking with goibibo using my nre account and expecting a refund of amount 9718 inr which has already been initiated from their end on 6th oct 17, however, i still haven't received it. I would request to kindly look into the matter, below are the details.

Account name: ashish singh
Account no: [protected]
Branch: ashiyana, lucknow
Refund amount: inr 9718
Bank ref number: [protected]
Arn: 74332747278727763562165

Innova :tn 01 bb 4062
Loan no.43700053
There has been deduction in my account for the second time due to which my account has been affected
Have called the customer care and told them to file a complaint but they refused to file one stating that it's a technical issue and complaint cannot be filed
I would please request you to look into this and credit my amount back immideatly immediately

Furniture zone. Parvathi devi
Proprietor

I applied online for fastag through hdfc fastag program. I made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr003317. I had received e email with the reference number. Since then i have been trying to contact on the toll free number but no one picks up. There are no updates regarding my application/money whatsoever. Let me know why my application is not processed, atleast i'll try another service provider.

Hi,

I am a very patient man with patience no more. I need this to be escalated to the director's office. My name is akhilesh singh, i have been using your credit card for over two years. I have had nothing but problems.

This email i am writing to highlight how incompetent have your people been in resolving my issue.

In the month of my when i went to the rewards page it gave me the option to redeem my reward points as cash back and i did. Instead of you putting the cash back you sent me an end voucher. I called your customer service; the bloke was very helpful said don't worry if you don't use the reward points for 30 days it will expire and the reward points will be back in your account. This did not happen. So i called up and asked what happened, this time i spoke to dolly one of the managers in pune call center and she told me sir it takes 30 days after expiry and i was very upset coz with those points i could have got an oven which was for 8000 after 5000 rs worth of discount on sale. I still waited. I called you in july to tell you what you told me did not happen and i spoke to dolly again she said i will send an email and get that sorted. I waited for her to call back. After having to chase her multiple times she called me back to tell me that she is working on it and post which she never called inspite me asking for her about 20 times. Then i got to speak to rahul, shweta and madhavi all from the same office and all of them were incredibly irresponsible and incompetent.

In july i told dolly that i will not pay u till you sort my issue out as i was tired of calling and complaining g for over 2 months. I told her that i will not pay until you sort my issue out. She told me that sure sir, i will get this sorted in 48 hours. I told her that managers don't call back. She told that may be coz they did not get any update from the team that they emailed your query to. I asked her to keep updating me until the matter resolved after every 48 hours or whatever long they think it might take but give me a date. She assured and called the next day telling me to wait for 24 hours since then i am waiting for her 24 hours to get over. Not sure if she need to be gifted a watch that works.

Anyway, then i spoke to rahul. He seemed prompt he set the expectations and told me that he well call me in certain time and date due to his weekly offs and so he did; i was impressed. This, however, was intermittent post that interaction. He as well disappeared and i had to call him multiple times to get hold of him.

Shweta was who i spoke to in last week of august. She seemed understanding and i thought i was coming to the end of my problems as she confirmed that she will take care of the issues. She told me that by the 2nd/4th september my reward points will be put in my account, she will take care of the credit score issue as she i did not pay the bill totally due to your fault and she we agreed that she will arrange for an email to be sent to me apologizing for the messing up with account. I was so happy that i said ok, i will pay the bill then. She infact promised me that she will take care of the extra charges and advised me to wait until 5th september coz my bill was about to get created and she will call me back. Same story she did not call back either.

I called back again kept looking for rahul/shweta and had no help at all and rahul escalated this issue to madhavi. This time spoke to madhavi (The most arrogant and obnoxious person i have ever spoken to) she told me that its all my fault. She said that we will credit your account with the reward points but now each reward point will value 30paisa and not 80 which it originally did. I told her that this was loot and it is cheating. That was not fair. She told me that there is nothing she could do. I told her to either give that to me in writing that she cannot do anything about it or arrange for a call from the director. She told me that she will get that arranged in 48 hours. As expected no update for more than 3 days so i called again. Spoke to her and found out that she is still trying to work that out. The last when i spoke to her she told me that she will call me back with the update on my reward points and email that shweta promised to send. She also told me to make the payment. I did pay 60 thousand and i got a confermation from you that it was credited on the 19th september. I have been paying all my bills on time since then.

I am still waiting for her to call. Still waiting for the financial charges to be reversed. Still waiting for my reward points to be added. Assurance that nothing will go in my credit file (I have lost 25ponts in october due to this issue that you created if this is not resolved i will take you guys to the court). I am dealing with this matter for over 5 months and its a shame for a company as big as you to not have this resolved for me.

I am extremely disappointed in your service.

Regards,
Akhilesh singh
[protected]

​dear all.

I am a nre account holder from hdfc0001123, kandivili lokhandwala branch..

Yesterday i transfered rs 35000 from my nre account to my own icici bank account, branch icic0001032​ ​, located next to your branch, through imps transfer around 0515 uae time..

The rrn no is 728​[protected]
​user reference no[protected]​

​​the snapshot of the status is attached above for your attention..

Kindly resolve the same asap.. I am currently offshore in sea and cannot be contacted by mobile..

Pls assist!​

Dt[protected] time 06:44:23 booking mobile

Kult gladiator (Black, 32gb) by kult at amazon

Product recived on date[protected] around 9.30pm

But product is problem i want to return the product before dt[protected]

Amazon send mail the product pickup dt[protected]pm to 5pm

Sitll now the product not pickup by them i am not satisfy there talking approse

So i want to cancel the transaction rs7498

Please help me as soon as possible

Regards

Santosh kumar moharana

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 2602 without my concern on date:15/05/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 2901236
Name :- siva kanth reddy
Mobile no. :- [protected]
Credit card number ending :- 6365

Hello team,
Request you to please refund the amount which are deducted from the account number: [protected] and i using this account for 10 years. It is a salary account. So not expecting to deduct any charges.

Amb chrg incl gst for sep2017-mir[protected]

Amb chrg incl gst for aug2017-mir[protected]

Amb chrg incl gst for jul2017-mir[protected]

I had a personal loan 4288662 and emi 7198/- due on this 07oct2017 due to request submitted to change debit instruction to other bank but chq presented under customer i'd 60246623 and showing hold balance of 7198/-, after knowing this same fund 7198/-tranfer ed to hdfc and account balance showing as zero. On the same day informed the concern department the way how i explained to you. I thought that things are going smoothly but suddenly i received below msg
For "inr 6, 490.00 dr to a/c no xx4452 towards 1210 overdue loan - 4288662 recovered val 12-oct-17. Clr bal inr 708.00.
Shocked and complaining to you what happened....
You first collect your loan amount due or imposing frivilous charges, what process you are following, we are not rich to cover all your npas, never fare at all.

Please check once and do the needful asap.