HDFC Bank Complaints & Reviews

Dear sir,

I have been offered a credit card by your hdfc bank ti cycle branch as a life time free card, after 6 months my card account has been debited rs 2500/- (Including gst). Towards annual fees.
I spoke to customer care no and they told the amount will get reversed in 7 working days. The case no [protected]. After ten days the amount not reversed, again i spoke to
The customer care they told within 4 days the amount will get reversed the case no is [protected], but the amount not reversed. Today i called the customer care they are telling
The amount will not be reversed. I request to reverse the amount and block the card.

Mera account kafi samya se hdfc bank in sri ganganagar (0505) me chal rha h aur usme acha balance maintain ho rha tha m apke bank ka ex employee hun mere 2 account hai ek saving aur ek salary saving acc. No. [protected] and salary acc. No [protected] meri govt. Job lagne ke karan maine hdfc bank 2 may 2015 ko bank chor diya mere salary acc. Me salary aana band ho gyi aur wo acc. Minus me chala gya but lekin mera saving acc. Continue chlta rha acchi amb k sath 17-july 2017 ko acchanak mera saving acc. Ka msg aaya without any information jabki meri last trasaction 13 july 2017 ko hui thi mujhe personal loan ki recuirment h mere saving acc. Ka jo paisa tha wo salary acc. Me daal diya gya jabki salary acc. Dorment hai aur saving acc. Sucharu roop se chal rha hai mere acc. Se 5346 rupee kat kr salary acc. Me daal diya bina koi information k please tell the reason and requested you to refund my money and i dont have any saving accont

Mangat ram
[protected]

I purchased a 3d policy from hdfc life, in the month of june 2017.

I had been quoted a amount which was to be paid in advance (03 premiums in advance). Which i did. Filled all the relevant information as asked in the form.

I was waiting for the reply for the policy, hoping to get a policy number and further the policy copy.

However, till the end of july 2017 nothing happened. And suddenly one day i got a call from the hdfc that i need to undergo a medical examination.
I said. ' fine, tell me where to... '.
Tp which i was asked to visit the apollo clininc in nashik and get the examination done.
I visited the said clinic and underwent all the tests prescribed for me.

Again waited for the policy to be issued. Again after @ a month or so, with repeated telephones and emails, one fine day i got a call from a lady simran, stating that my policy has been uprated and i need to pay some amount for getting through.

Date - 17 august 2017
I replied her on email, which is as under :

Dear simran singh,

Further to your email and my telephonic discussion with a couple of executives, i understand that that
There is a change in the premium amount of my desired term plan policy of hdfc standard life.

I would like to ahead for the revised rates and arrange to pay the balance due also.

I request you to please share me my medical tests results which would help me for necessary actions to
Shape up my health and take precautions in future too.

Hence please arrange to share me my medical and laboratory tests results of apollo clinic.

To this... There is no action from hdfc, but very funny to say, i kept getting numerous calls from the executives reminding me to pay the remaining amount and start the policy.

So, i was forced to write the emails as under:
(Top one is the latest communication)

Gentle reminder...

Awaiting the medical report from your team, as committed by you.

Regards,


Dharmraj anap

Cell : +91 [protected]

From: [protected]@hdfclife.com [mailto:[protected]@hdfclife.com]
Sent: tuesday, september 19, 2017 3:10 pm
To: anap dharmraj
Cc: [protected]@hdfclife.com; [protected]@rediffmail.com; [protected]@hdfclife.in; [protected]@hdfclife.com; [protected]@hdfclife.com; [protected]@hdfclife.com
Subject: #business#re: application no:[protected], hdfc life! Hdfc life191120

Sir,

Please accept our sincere apologies for the inconvenience caused to you.

We have forwarded your request to our medical team for sharing the reports with you and it will be shared at earliest.
With regards?
Aniket lawate | ecommerce & digital marketing operations| hdfc life
Hdfc standard life insurance co. Ltd., 14th floor, lodha excelus,
Apollo mills compound, n. M. Joshi road, mahalaxmi, mumbai - 400011
Excellence| people engagement | integrity | customer centricity | collaboration

From: anap dharmraj
To: "[protected]@hdfclife.in", "[protected]@hdfclife.com", "[protected]@hdfclife.com",
Cc: "[protected]@hdfclife.com", "[protected]@hdfclife.com", "[protected]@hdfclife.com", "[protected]@rediffmail.com"
Date: 18/09/17 06:04 pm
Subject: re: application no:[protected], hdfc life! Hdfc life191120

Dear team,

I have been contacting hdfc life repeatedly for getting my term insurance policy done.

However, there is no positive response from any of the staff of hdfc, but every time i get one mechanized auto reply:

“we apologize for the inconvenience caused.

This is with reference to your e-mail communication, we are coordinating with the concerned team. Please allow us some time while we get back to you with a proper solution.”

But practically no one seems to be interested in actually resolving the issue with my policy application.

This is my last request to all the seniors mentioned in the escalation matrix.

Hope i would get a positive reply and my queries are resolved...


Thanking you in advance

Regards,


Dharmraj anap

Mahindra institute of learning excellence (Mile),
Near mahindra engine plant,
Mouje talegaon, tal. Igatpuri,
Dist. Nashik – pin : 422403

Cell number : +91 [protected]
Token number : 23146629

From: [protected]@rediffmail.com [mailto:[protected]@rediffmail.com]
Sent: wednesday, september 6, 2017 6:38 pm
To: [protected]@hdfclife.in; [protected]@hdfclife.com; [protected]@hdfclife.com
Cc: anap dharmraj
Subject: fw: application no:[protected], hdfc life! Hdfc life191120

Dear team,

Please reply me positively.

I'm still waiting for the copy of report of medical checkup issued by apollo clinic.

It will make the things move faster and fulfill the policy formalities.

Awaiting a early revert from your side.

Thanking you,

Regards,

Dharmraj v. Anap
+91 [protected]

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— message from dharmraj anap on wed, 6 sep 2017 13:07:44 +0000 —
To:
"[protected]@hdfclife.in", "[protected]@hdfclife.com", "[protected]@hdfclife.com"
Cc:
Anap dharmraj
Subject:
Fw: application no:[protected], hdfc life! Hdfc life191120

Dear team,

Please reply me positively.

I'm still waiting for the copy of report of medical checkup issued by apollo clinic.

It will make the things move faster and fulfill the policy formalities.

Awaiting a early revert from your side.

Thanking you,

Regards,

Dharmraj v. Anap
+91 [protected]
— message from dharmraj anap on unknown —
To:

Subject:
Re: application no:[protected], hdfc life! Hdfc life191120

Dear pawan,

My registered email address is [protected]@rediffmail.com.

Till today, i haven't received the said medical report.

Request you to please check and confirm if the report is forwarded to correct address.

Regards,

Dharmraj v. Anap
+91 [protected]

From: "hdfc life"[protected]@hdfclife.in
Sent:mon, 28 aug 2017 17:02:05 +0530
To: [protected]@rediffmail.com
Subject: re: re: application no:[protected], hdfc life! Hdfc life191120
Dear mr. Anap,




Greetings from hdfc life!

This is with reference to your e-mail communication, we would like to inform you that as per revert received from our concerned team that we have share the medical reports to your registered email id.

We hope to have addressed your query,



We assure you the best of our services always.

For any further queries/clarifications, write us on [protected]@hdfclife. Inor call on[protected].

Warm regards,


Pawan pardeshi


Online query team-hdfc life

Hdfc standard life insurance company limited.in partnership with standard life. Regn no.101

Regd off: on-line service desk, 11th floor, lodha excelus, apollo mills compound, n. M. Joshi marg, mahalaxmi, mumbai - 400011, india.
On sat, 19 aug at 6:12 pm, hdfc life wrote:
Dear mr. Anap,




Greetings from hdfc life!

This is with reference to your e-mail communication, we have noted your request for medical reports.


Kindly allow us some time while we get back to you with proper solution.

For any further queries/clarifications, write us on [protected]@hdfclife. Inor call on[protected].



Warm regards,


Pawan pardeshi


Online query team-hdfc life

Hdfc standard life insurance company limited.in partnership with standard life. Regn no.101

Regd off: on-line service desk, 11th floor, lodha excelus, apollo mills compound, n. M. Joshi marg, mahalaxmi, mumbai - 400011, india.
On thu, 17 aug at 3:13 pm, d_anap wrote:
Dear simran singh,



further to your email and my telephonic discussion with a couple of executives, i understand that that

there is a change in the premium amount of my desired term plan policy of hdfc standard life.



i would like to ahead for the revised rates and arrange to pay the balance due also.



i request you to please share me my medical tests results which would help me for necessary actions to

shape up my health tand take precautions in future too.



hence please arrange to share me my medical and laboratory tests results of apollo clinic.





thanking you,











regards,





dharmraj v. Anap

+91 [protected]




191120:281816

— message from dharmraj anap on thu, 17 aug 2017 09:43:41 +0000 —
To:
"[protected]@hdfclife.in"
Cc:
Anap dharmraj
Subject:
Re: application no:[protected], hdfc life!

Dear simran singh,

Further to your email and my telephonic discussion with a couple of executives, i understand that that
There is a change in the premium amount of my desired term plan policy of hdfc standard life.

I would like to ahead for the revised rates and arrange to pay the balance due also.

I request you to please share me my medical tests results which would help me for necessary actions to
Shape up my health tand take precautions in future too.

Hence please arrange to share me my medical and laboratory tests results of apollo clinic.

Thanking you,

Mahendra thakre hdfc car loan nagpur. Mujhe used car loan dilaya. Mujhe bataya gaya after 6 month loan no forclosser charges. But jb mujhe after 9 month loan clear karna tha mujhe bola 2 sal k bad koi charge nahi lagega. Aakhir mujhe charges paid karke hi loan close karna pada. Aakhir aapke employee kya loan diane k liye jhuth bolte hai. Hdfc bank jhuti hai?

Hi, i am vijay salekar from mumbai.

On one fine day i got call from hdfc credit card team to offer credit card for life time free of charge. Before submitting documents, i clearly informed them about my above term (Life time free of charge credit card).

After submitting documents i received credit card at my door step without any verification call from hdfc. I was bit surprised hence i called hdfc credit card customer care to check hidden charges on the issued credit card.

I came to know that this card is not free of charge and it is chargeable at annual fee of rs. 500/-. I politely ask them to deactivate the card for which they informed me to send a letter to their chennai office as per their standard process. Afterword they suggest me to opt below services to avail life time free of charge credit card.

1. 3 retail transactions in 90 days
2. Register card for products like smartpay, one assist, payzap etc.

I have few question to hdfc.

1. Why do not they deactivate credit card on email or phone?
2. If false commitment is on their part, why they do not take up this with the concerned agency?
3. Why does hdfc need customer to make a call and beg for the deactivation of the card when mistake happened on their side?

I hereby informing to hdfc that neither i am going to call nor sending letter to chennai office. If i will get charged for the credit card i will lodge a complaint in consumer forum.

Regards
Vijay

Sir,
I am a current account holder in hdfc bank, tandur branch (Branch code.1638). My current account no. [protected]. My current account name is online traders.
My complaint against bank manager and his employee about his service and his behavior.
When i went to bank to know the details about applying for cheque book the employee name. Prasad kumar. He not give sufficient details, so i went to the bank manager (Samba shiva rao) and asking about details about applying for cheque book and his employees service. The bank manager use abuse words like you are illiterate.
So i say the bank manager, sir that is my fault so you insulting me. If you not give better service i will close my current account. The bank manager says you close the account.
As a bank manager he was responsible for give better service to account holders, instead he not well behaving with customers.
In this tandur branch, so many customers are not satisfies with bank manager with his service.

With like this behavior of bank manager and the employees your bank prestige is decreased in this tandur area.
Please take any action.

Thanking you sir,

Hi, i applied for a credit card (Hdfc bank diners rewardz card) on 23rd august 2017. Some 25 days back one guy from the bank came and collected all the documents and said that the card will be given within 11 days.

My application ref. No. Is [protected]w3.

I kept on checking the status after 11 days and it was always "in process".
On 06-oct-2017 i raised a request to hdfc bank asking for current status and on 09-oct-2017 i got a mail from hdf bank stating disapproval of the application because of internal policy of the bank.

My concern is simple, the bank had all my documents from 23rd august 2017 so why should it take more than 50 days to just inform an applicant that the application got disapproved that too without any details.

The current status as it shows:-

We believe that you deserve to have a hassle-free banking experience with hdfc bank. Therefore, to ensure that you are aware of your credit card application status, we have introduced a simple process to track the progress of your application.
Application reference number
[protected]w3
Status
Disapproved
Remarks
Disapproval of the credit card application does not reflect in anyway on your credit standing or your financial stability
Click here for more information on the status of your application.

I have been taken personal loan from hdfc bank but due to loss my job in february 17, i am finding it very difficult to pay the amount back. I got the job one month back and i wanted them to give me some more time so that i can start paying pending emi's. But they are forcing me to do full and final settlement which i am not in situation to do right now.
Instead they start calling various person in my new company where i just joined and started threatening them due to this reason i am about to loss the new job too. I am again going in to helpless situation. If i will lost this job i dont know how i will pay emis. These are the tricks they use against customer.
First they request them and give them various temptations and if they have hard time in their life they make that even harder and people lost their lives because of these strategy.

I am so much stressed after come to know that the new organisation is going to fire me that i cant go home where all my family member waiting for me to give thier livelyhood. I just not left with option but to suicide.

This is to bring to your kind notice that i have been using hdfc bank credit card for the past one year.
Although repeatedly i have been facing problems with payment of credit card via net banking as there is no option of paying it as a corporate user.
Due to this my payment gets delayed as im mostly out of town for work, and not able to deposit cheques or pay in cash to them.
Also many times i get humiliated when the card doesn't work even if it is having sufficient funds.
I want to discontinue with this card and want to make the full & final payment.
I am just fed up of their pathetic service...

I have purchased ladies sling bag worth rs 399/- from http://www.provogue.com/hdfcbanknetbanking-offers
But transaction failed show in desktop.
Amount already deducted from my hdfc account.
Transaction info-
Name-rajendra singh
Address-45 kalu sarai 110016
Naration is "[protected]/citrusprovoge"
Referance no. Is "[protected]"
Date is "5/10/2017"
Resolve-please refund my money.

My father (Sh. Suresh kumar) has taken personal loan from hdfc bank, has been expired in june 2010. After that hdfc bank executive contacted us and asked us to submit death certificate for same and told us no more action is required from our end. Loan account will be closed with death certificate only in this case. But, now-a-days (After 6-7 years), we are getting calls saying that matter has pulled for legal action and asked us to pay much more than which was pending at that time. Someone is harassing us for this. Need help for proper guidance and closing this matter!!!

Dear sir/madam,
This is inform you that i have a complain against hdfc life insurance agent of the mr rahul kumar., vishal sharm, and manish agrawal,
Mater is that for the case is he convinced me insurance against lone. First he demand me 60k policy against the lone amount 600000/ but after that mr. Manish agrawal demand me demand me @gst_25000 and @delating brokar
Code_25000. And last one for lone cliring [protected]@ 32000.
Kindly look at this mater. I communicate with four mobile no.
That is. 1.[protected]; 2.[protected]; 3.[protected]; 4.[protected]/
My contactable witch one i talk through those people is [protected].
If required kindly arrange my call recading from the date of[protected] to[protected].
Last one i request to reader for this case i lost my [protected]@ 200000. By mistake
Please help me...

My current contact mobile no.+91-[protected]. Girijesh kumar.

Dear sir/ madam

This is a complaint regarding mr upendra who is relationship manager at hdfc sagar, madhya pradesh.

Mr upendra has lost all the documents related to change of signing authorities for the society accounts v k jain foundation, and from last one month this request is pending, also he has not informed for the same and repeatedly kept saying that the request is under process.

Request you to kindly follow up and take strict action against him.

Abhishek jain
[protected]
[protected]@gmail.com

Without my knowledge, hdfc bank deducted money for plan activation
I dint get any call to activate this one assist membership. But they are automatically debited my hdfc credit card.

Please do needful to refund the charge.

Deactivate this service and don't activate this type of subscription in future. With out my knowledge.

If not i will cancel my account in hdfc bank account.

Customer number:[protected]
Email id:[protected]@gmail.com
Mobile number:-[protected]

Hello sir.!
I have no association with hdfc bank.
Also i didn't get any loan from hdfc bank.

But in my cibil records, there is one loan track appeared.
It's about hdfc housing loan.
As a shocking news, value of the loan is 33 lakhs.

It shows the account number as[protected]..

I made a visit and i tried to get it's details.
Unable to get proper details.

I tried to contact via hdfc toll free number.
I was not able to get proper details.

It makes unwanted headache.
Also it affects my cibil score.

I have a raised a dispute in cibil.
But still this loan track visible in my cibil record.

I need your support to solve this issue.

Regards,
M. Abbas
[protected]@gmail.com

Dear Team,

I am using the axis credit card 4 one year and now i have some financial problem to pay the amount on regular basis due to my job change. so i hereby request you to convert the balance amount (Rs28155/-) into 24 month emi. its easy to pay the bill on monthly basis.
otherwise its difficult to pay the monthly amount.i request you to please do the needful.

Yogesh Kumar
Credit card number: [protected]

Hi my account no. Is [protected]. I was placing an order on myntra and four times 1237 rs was deducted from my account and order was not places on 24 sept. It's been 15 days now but i did not receive any money back. Please help me for this. I have registered a complaint too with ticket no. 1410524. I didn't get any revert yet. Please do the needful.

Hi team,
I have paid my act fibernet bill rs: 767/- on 7th oct 2017 through payzapp application and i used sbi credit card for payment.

Money is deducted from my sbi credit card and transaction is shown as successful. But actfibernet did not receive my amount. I have attached the transaction screenshot. Please refer to the screenshot for transaction id
I did not get any refund into my sbi credit card or payzapp wallet or anywhere.

Please refund my money.
This is the 2nd complaint and issue i am facing after using hdfc services in a span of 2 weeks. Very disheartening.

Email: arjun. [protected]@gmail.com
Ph#: [protected]

Sir/ madam, maine naukari.com pe apna registration karaya to [protected]@gmail.com zinka nomber [protected] and part chaturvedi [protected] and raj senior californic interview ed[protected] and head office call [protected] in sabne milke mere se 12950 rupees liye h aur abhi tak meri job nhi select hui aur na hi ko responsible performe... So plz mere paise return karva dijiye mujhe aise afwah bhari sido se dar lagta h koi nhi belive karega aur ha ye bat main pm ko bhi letter dalunga kal tak send kar dunga... Plz help me

Wrong deducted rs 885 from my account for debit card annual charges

Customer care executive of hdfc bank told me that this facility is free for me

Thats why i applied for platinum card.

As, this is a wrong commitement

Please refund my 885 rs in my hdfc bank account no [protected]
Name

Name vikas chadha
Acoount no [protected]

Date of deduction 5-oct -17

Thanks

Vikas
[protected]
E mail id [protected]