HDFC Bank Complaints & Reviews

Myself maya pravin boke, my two wheeler loan (Activa i) is completed & the last installement date is 5th july 2017. My vehicle number is mh31 ew-5262. Three months gone but till date i cant received noc/clearance certificate even after 3-4 times visited from july 2017 to oct. 2017 to your bank at fidwi tower, sadar, nagpur.
Now, i need the noc/clearance certificate urgently, please do the needful.

Hello

I did a transaction from payzapp on 06/10/2017, in which i tried to move money from payzapp account to bank account but it is not credited in bank account but the money was deducted from my wallet, my transaction id:[protected]tt93dj0 which has not been refunded yet. On multiple queries, customer care support is not providing any satisfactory answers. It should have been refunded within 5 working days, please check...

I have been banking with hdfc and so far they have been great. They have been considerate and helped me with the personal loan # 39456771 when i needed one.

I took this loan while i was employed at a very good salary package due to which i could easily pay the emi of roughly inr 13100. However, after i took the loan my company had layoffs and i lost my job. I was jobless for a while as there were no such well paying jobs and i had to settle for a job that does not pay as much as before. I paid what i could from my savings but the job search took a long time. Because of this i had accumulated a significant outstanding emis and bank charges.

I learned from my friends who work at banks and from the internet that there is something called as loan restructuring for situations like this. I pleaded to hdfc bank associate who has been handling this case to consider this situation as i never had a loan default in the past, however this person who has been handling the case was downright rude and offensive.

He even harassed my family and friends who i listed as my references. I have been asking him to kindly let me know of my options however this person keeps repeating like a parrot and says that i should ask my friends and family to pay it for me, which is not just a breach of sensitivity but also invasion of privacy. He even mentioned that hdfc has no such facility. I have faced a lot of problems because this person revealed loan related confidential details to my family members and friends by calling them.

It all started with a simple request to restructure the loan to that i can catch up with the emis and my life can be normal again, however this behaviour from hdfc and it's affiliates has been not less than a waking nightmare for me. My relative who practices law has suggested that i should reach out to the bank on a public platform like this, before i file a consumer court complaint. I have no pleasure in going through all this as i know everyone is just doing their "job" but there is a certain degree of sensitivity and professionalism that we as consumers expect from such reputed financial institutions. All i wanted from hdfc is to allow me to pay a single emi of inr 15k which is more than the actual emi to start fresh and live my life like a normal person. During my last visit to the bank i had a terrible road accident because believe it or not, these endless calls from banks can cause a lot of distress and stress. I even wrote to the loan helpline from the netbanking options however they did not respond. I don't wish to reveal this person's name because i'm sure he also has mouths to feed and people do all they can to survive in a world like ours, even if it means breaching the confidentiality code between the bank and the consumer. I even called the loan customer care but the rep did not tell me who to contact about this.
I have been going in circles due to this.
Please help.

I don't know

Not sure why... I have already informed that i m not interested in any of the loan... But evey day i received call from hdfc offering it... I have asked them to block my number in there system but still no response... And when i tried to call to there customer care number, call was on hold for 5 mins and then got disconnected... It's like i can't tell what i want and they will keep on calling me for the loan offers...

I applied for personal loan amounting rs. 1, 00, 000/- in march 2015 and loan amount was got credited in my axis bank saving account in the month of march 2015. From april onwards i am paying emi on regular basis through ecs.

But, till date i have not received any loan statement,. From the bank. Now, i require the mentioned details as well as personal loan schedule statement at the earliest for some specific purpose.

Few days back i have been approached from a hdfc bank employee for top up on my existing personal loan for amount of 1lac. The hdfc employee name is surya[protected].
And he said the processing fee will be less than 1800rs but i was charged more than 3500rs.
I spoke to him regarding this he said go to andheri jb nagar to cancel the recent my new top up personal loan when i went there the said they can't cancel it now if i want to cancel then i have to pay the full interest for the 24 months period now.
I spoke to surya's manager rohan shinde[protected] regarding this but he to refused to answer.
I am very dissatisfied with this kind of service from hdfc bank.
Now due to this i have decided to cancel my existing credit card and bank account with hdfc.
Very bad service from hdfc next time i will never do any business with hdfc bank.
I don't know what to do next in my case.

I am a hdfc bank credit card holder. The bank has auto debited rs. 1799/- from my credit card number ending with 6494 without my concern on date:13/04/2017. And i called them to cancel my membership but they refunded only rs. 500/- on date: 13/04/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited balance amount of rs.1299/-

Oneassist relationship number : 876347
Name :- hariharasuthan
Mobile no. :- [protected]
Credit card number ending :- 6494

2999 /- was debited from account. But transaction had failed. Account number is [protected]. Transaction date 7th october 2017.

The transaction said that "similar transaction with similar parameters has been observed" and that transaction is incomplete, yet money is debited. It has not been credited by either. Nor received by the vendor (Ola)

Please look into the issue.

I have taken a car loan with hdfc on september 18th. I have given all the necessary documents and submitted all the ecs document to the hdfc agent as requested to debit the amount from my citi account every month 5th.

My details are as follows:

Car loan account number :50323238
Monthly emi amount :12, 737
Tenure: 5 yrs

But unfortunately my loan amount didnt get debited from my citi account and it says ecs mandate not submitted.

I called the citibank people and they said that the utn number provided by the hdfc bank was wrong.

After asking the hdfc agent, through phone and i went personally to the showroom the hdfc agent says i have to go to the begumpet branch and told them that the utn number is not valid.

My experience at begumepet branch was terrible they asked me to resubmit the documents again and give a cancelled cheque and kept me waiting for half an hour to give the token.

Took my details and the hdfc people say that my emi is bounced.

Now let me ask hdfc some questions:

1) didnt i have enough funds in my citi bank?
2) did i not give my documents and cancelled cheque before?
3) i am not able to login to the bill desk provided by the hdfc bank and make my payment also which is a shame for the hdfc.

I request both the banks to get to a agreement and solve my issue.

I dont want any extra charges on my emi for the first month payment as i have sufficent funds and it s mistake of the bank (As it is a technical fault from hdfc bank).

I cant roam to the banks everytime to get things sorted out. Now that i have submitted all documents requested (Latest month bank statement, cancelled cheque, ecs of hdfc).

I am attaching the details of the error i get when i am trying to make payment online.

I hope my issue gets resolved at the earliest.

Atleast provide me a way to pay my emi.

Hdfc & citibank get my issue resolved.

Thanks,
Eswar teki

Sir, i was intimated that i was eligible for free gift from provogue i. E black duffle bag and asked me to pay 349/- as handling charges. Invoice number : 191632 and invoice date : 06.10.2017. Today i got the bag and bag is torn and zips are no there and it doesnt even worth 300/-.
I dont understand why such a good bank like hdfc encourage these fraudsters and give access for them to chaeat their customers. It is too bad.

Actually iam a fan of hdfc bank but this was really a shock for me.

My suggestions for others is pls dont pay for any free gifts of hdfc bank.

Hi, (Please read carefully and respond should by senior team)

I had taken hdfc standard life policy no[protected] from metis marketing pvt ltd. 2nd floor gn-4, shivaji enclave rajouri garden new delhi - code[protected], license no - ca0205, contacct details - [protected],
This above policy was given to me by mr. Ashutosh mishra contact no - [protected], and [protected] other numbers are[protected],[protected] by telling i am the employee of hfc standard life and if you take policy from me i can give some extra benefits which not given by third party like sum assured amount of hdfc classic assure plus, sum assured will be 9 times than the premium (30000/-rs) paid was sa 270000/- rs. And extra you will get hdfc health policy of rs 200000/- every year for your family, policy is directly given by hdfc life so you will get 20% premium waiver of every year in which you will paid 24000/- rs and you will get receipt of rs 30000/- and also nominee bonus will be awarded every month of rs 750/- rs from next month of policy till the policy term. Also misguided to say you will get bond paper in coming month october 10th 2017. And just sent it welcome policy kit to you. Directly it was indication to false in all on the name of hdfc standard life. Which free look period will expired. And i can not claim for all what discussion had done.
But i have requested for free look withing time frame of irda guidelines on or before 15 days of receiving (23rd sep) as on 3rd october 2017.
For all i have call record details please listen carefully.in over all by metis marketing done mentally harassment to me and cheated daily to a lots of customer where the name and reputation of hdfc standard life is destroying.
Take strict action against mr. Ashutosh mishra, nihal singh and team and mr. Amit for wrong commitment and mentally harassed to customer. And never ever destroy the name of brand company hdfc standrad life.
Also request my free look process should be fast and return my paid premium amount rs 30000/-

Please find attached some call recording details for your reference..

Hope for the strict action of such fraud employee and agent for doing fraud in policy and mentally harassed to customers.

Regards

7 attachments

Hdfc credit card — cancellation of one assist membership

Submit a complaint

I am a hdfc bank credit card holder. The bank has auto debited rs. 2999/- from my credit card number ending with 4172 without my concern on date:26/09/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2999/-

Oneassist relationship number : 2785904
Name :- saravanan k
Mobile no. :- [protected]
Credit card number ending :- 4172

I would like to say you that i applied for hdfc credit card and got reference no : [protected]o2. I got all verification call.

Today got checked in hdfc link showing track your card application. Found the reason as follows.

Application reference number
[protected]o2
Status
Disapproved
Remarks
Disapproval of the credit card application does not reflect in anyway on your credit standing or your financial stability

Please let us know the reason why it got disapproved enen after several rounds of verification

Thanks & regards,
Binod

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number [protected] without my concern on date:06/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/.

Name : pavithra h
One assist membership id : field29
Credit card no : [protected]

Sir,
My self tapas ranjan sharma, from kendrapara distric, odish. Sir i have completed my interview in bhubaneswar branch, odisha under hr. Pranaya kumar gollena and nishikanta patra. Sir at that time i have also completed a small 2 hours online test. And they had told me that tapas plz you will come after 4 days then we will conform you that you will selected or not and i had gone after 4 days and they were told me that you are selected and go our cuttack branch meet pradip kumar subidhi. And had did like that. Sir when i had reached at that branch they also take my interview another time. Sir thats why i think this was a fake interview with me. Sir plz give me a perfect decision about this topic. My belief is that you will help me.

I've applied a credit card on 2013... But some how one of your credit card executive might attested wrong document when submit a credit card application. Due to i've faced an issue when applying a loan in hdfc. Can some one please look into it and get it reolved as soon as you can..

Note: my salary have credited in axis, but, your executive had requested me to submit another bank statement if you have. So, i've submitted the statement of bank of baroda.

Hdfc bank, croma center, ram chowk, surat, gujarat

Awaiting your reply

Dear sir,

I had visited hdfc atm in sector-23a, faridabad atm and security guard off the atm machine due to some error. When i said why you keep always ac off for atm. Whenever guard stay in atm only he keep on ac. I told him ac is not for you. Its for machine. He speak me very rudely and said you had not given me any loan. That you can say anything to me. Rarely we can see guard at atm and always atm ac is off when guard is not in atm. I am holding saving account and platinum card with hdfc as well. I use a lot this atm due to this is near my house. But you have to take action against them.in front of several people he had insulted.
Hope to hear back from you soon.

Regards
Kamal jain
[protected]

Dear sir/madam
Please close the subjected credit card account from past 1and half year i am informing the bank person to close but i did not got any support even login to the account also not done even i told the bank people to close the account but no response and i called to customer care also not got any response i am getting multiple call and messages even many time i gave letter to bank but they are tourchring me and disturbing my personal life as well official i am getting some problem in my official life my big mistake i took account in this hdfc bank do not want continue this bank relationship kindly close the account its my humble request else i do not have other option other than asking cop & press support...

K palani army
[protected]
Customer id :63275335

I have recently applied for the credit card. Before pin generation i got message that the hdfc bank has auto debited rs. 1299/- from my credit card number ending with 9582 without my concern for one assist. I am not interested about this service and don't want this membership any more. How can hdfc start any service for customer without my prior information and permission. Also they started emi. For this amount its totally unacceptable, also their customer care numbers are unavailable and cannot be reached. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number: 2864201
Name :- jinkal chauhan
Mobile no. :- [protected]
Credit card number ending :- *9582

I have transferred 9k from hdfc to corporation bank from my saving account. But the transaction status is processor down and the amount is not credited to beneficiary. However amount is debited from my account.
Please reverse back the transaction or get it transfered to the beneficiary as it amount has to be transferred very urgently.

Ref:[protected]