Claimed

HDFC Bank Complaints & Reviews

www.hdfcbank.com

2.9

Updated: Dec 9, 2025

Complaints 32881

Resolved

18416

Unresolved

14465

Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank

HDFC Bank reviews & complaints page 1125

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

I applied for a credit card through my hdfc netbanking login via reference number [protected]n1
. But after having 798 cibil (Ie approx 800), being customer of hdfc bank, if they are disapproving application for without having any concrete reason, then it clearly states that hdfc doesn't care of their customers even.

I hold other banks credit card with more than 3 lacs of limit, and using other bank credit card for last 8-9 years.

With rs. 1, 72, 000 per month salary, 798 cibil, more than 3 lacs of other bank credit card limit, and after being their customer, if they disapproving for without having any concrete reason. Then this is something hdfc disregards me and my application.

I'm not going to think about hdfc again in future.. And also will surely close my account too.. Seriously pathetic team they have.

I am happy with without their services.

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

Hi,

My customer id[protected]. On 11/09/2017 an amount of rs.855 has been debited from my account as depository charges.
On contacting with cusomer care 25 times once they reverted as it is against demat charges which i had not opt any time.
Kindly check and revert as i had not opened any such demat account.
Waiting for refund of that amount asap.

Rgrds,
Tresa.

Nov 22, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2017

HDFC Bank Customer Care's response Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID & registered contact details Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Bejoy
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu

Dear team
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 4306 without my concern on date:05/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Card number : [protected]
Name. : karthikeyan k

Aug 8, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

View replies

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Oct 9, 2017

Dear Customer,

Greetings from OneAssist...!

We are unable to trace your details. Request you to kindly revert us by messaging us on facebook. Please share your membership details on our facebook page.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Sagar

(Team OneAssist)

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Sangrur, Punjab, 148024

I bought new car last month. My emi date is 5th of every month. My account no. Is 50448149. On 5th oct 2017 there was gujeted holiday in all the banks but stil your bank placed the cheque and it is not cleared because of insuficient balance it made expence of ₹ 118+118 = ₹236. As per my knwldge i have mainatined the bank balance on 6th oct 2017 but your bank place the cheque in advance which is totaly irrelvent. Kindly give atention to this and reimburish these expenses
Thank you
Subhash kumar
[protected]

+1 photos

Oct 6, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Raipur, Chhattisgarh, 492001

Website: [email protected]

Request for refund inlegal transaction brokerage and loss made by company.

Dear sir

i request you to refund brokerage and loss that made by the company without my knowledge and permission.

This share sold without my permission as

following.

Amtek auto ltd. 29/6/2017.

Idfc bank ltd.

Idfc ltd.

Jaiprakash associates ltd.

United ltd.

Kcp ltd.

Suryalakshmi cotton mill.

So i request you to please pay the amount of those share sold without my permission in this year high. Because i kept all the shares since last one and half year and your company sold without my permission.

The trade made after 29/6/2017 to 30/9/2017 was not made by me without my knowledge and permission. I request you to refund my fund as soon as possible.

Regards

A shish shukla.
[protected].

HDFC Securities customer support has been notified about the posted complaint.

View replies

S

Subham Tiwari

from Delhi, Delhi

Oct 11, 2017

Guys first i would advise not to open dmat account with hdfc secutiy.as customer service is pathetic, they dont release your fund for 3 days even if it was done in intraday .call to customer doesnt connect soon it takes long and if connects then the ececutive keeps u on hold for 20 minutes and if he comes on line says, replies rudely.

S

Selvakumar Panneerselvam

from Hosur, Tamil Nadu

Oct 19, 2017

Dear sir/madam,
I having Savings account in our HDFC Bank, Account Number : [protected], Last 1 Months i was tried to apply credit card in net banking site but Net banking shows error (YOUR REQUEST CANNOT BE PROCESSED TEMPORARILY.WE REGRET THE INCONVENIENCE CAUSED)...Pl kindly resolve this issue...

V

vcoza

from Ahmedabad, Gujarat

Oct 23, 2017

In spite of opening my DMAT account hdfc not send me password since 25 days.

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: 388255

Sir,

Wothout any information they charged me 1299 towards subscription. I just don't want the subscription and please cancel my subscription for my hdfc credit card ending with 4186. Other wise cancel my credit card, i don't want to spend money on all these things.

My number is [protected]
Mail id is [protected]@gmail.com

Thanks & regards
Altaf shekh

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

Dear sir

I applied for personal loan from hdfc bank for rs. 1 lakh only.
Same was approved by bank on 29.09.2017 with reference number 51448611.
But from that date no person is picking my phone for disbursement of loan. I called so many times.

I am unhappy with this poor service of hdfc bank.
Please cancel this and send my all documents and cheques return back to my office (B-55 okhla phase 1, -110020, new delhi)

Related persons
1. Rakesh ([protected])
2. Sunita[protected].

Regards

Ravinder kumar
([protected])

Nov 7, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2017

HDFC Bank Customer Care's response Dear Customer,

Please elaborate on your concern for me to assist you.

-Bejoy
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chandigarh, Punjab

Website: one assit mfee

I'm using hdfc credit card from last week, card number ending with 3494. My account is activated with one assist mfee and charged amount 1299 rs with out my knowledge. I want to cancel the unauthorized plan against my card, and also credit my money in my credit card who you have deducted in my credit card account
Cust id[protected]
Mobile no-[protected]

+1 photos

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Varanasi, Uttar Pradesh, 221002

Dear sir

My self vikas kumar chauraisa,
Bank branch coad is =[protected]maidagin road varanasi prime
My gold loan a/c no. Is =70934100
Gold loan opening date is =19/05/2017

Till now i am not receive my gold loan insurance paper.

Please do favour.

Regard
Vikas kumar chaurasia
[protected]
Add=s-9/143 l p nai-basti hukulganj varanasi
Pin=221002

Nov 22, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken up the matter with concerned team and will respond to you on your registered email id in 5 working days. The reference number for your query is[protected].

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Sir,
I am a senior citizens and having saving account in your bank. I received a new debit card by courier. I went to ahmednagar branch on 3rd oct.17 for enquiry about new card withdrawn capacity. I am going to cashier counter. I asked to mr. Joshi one cashier but he was not knowing max withdraw so he asked one lady seating near him and shows the debit card.
The lady thrown this card on ground and crying loudly don't asked me. I fill very bad to seeing this drama other cashier's also seeing.
Please can you give the warning that lady. And give me satisfaction.

B. S. Lokhande
[protected]

Nov 6, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2017

HDFC Bank Customer Care's response Dear Customer,

We regret the inconvenience caused to you. Please email us at [protected]@hdfcbank.com and share us your mobile number and branch name and address where you had visited. Kindly also mention the date of visit. Kindly visit the following URL to access information for the complete address details of our Branches: http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch

-Bejoy
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Vadodara, Gujarat, 390020

I am banking with hdfc bank since long & my customer id is 9537405

Am also enjoying the credit card issued by our bank & have auto debit facility

Since last 3 months i am not receiving credit card statement, where i am unable to know the charges as my accounts gets safely funded & have faced this difficulty 3 months where i didn't get the statement but recd the message on last day, so would appreciate by giving standing instruction to send the credit card statement on regular basis

Would appreicate your earliest feedback on my registered mail

Nov 6, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2017

HDFC Bank Customer Care's response Dear Customer,
Dear Mr. Shah, we are fully sensitised to your query raised with regard to your credit card and we note that your statements are sent to your registered email address as available in our records without any bounces. With online Netbanking facility you can access your card account information and can view your latest 6 months statements. We request you to logon to Netbanking facility for quick access of monthly statements. In case if your card account is not registered for netbanking facility please do visit our website
www.hdfcbank.com > Personal > Ways to Bank > Bank Online > Netbanking > Register online

-Bejoy

HDFC Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jorhat, Assam, 785001

I have paid an amount of rs. 6889 as a premium of lic policy no[protected] through hdfc netbanking bearing cheque/ref no[protected] on 05/09/2017. After 5 days later, rs 6889 had been auto debited through hdfc smartpay from my credit card ending 6824 on 11/09/2017. I have lodged a complaint on hdfc customer care bearing complaint no-[protected] on 22/09/2017. But till today, my money has no been refunded to my account.
Therefore, i request you kindly do the needful so that i get my amount back.
With regards
Md tayab ali
Email:md. [protected]@gmail.com
Jorhat, assam-785001

Nov 6, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2017

HDFC Bank Customer Care's response Dear Mr. Ali,

We have reviewed your comments expressed with regard to your credit card and we wish to inform you that the Smartpay payment of Rs. 6, 889.00 at M/s. SPAY LIC REFUND #[protected] is credited to your card account on October 5, 2017.The relevant credit will reflect in your October 2017 statement.

-Bejoy
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Faridabad, Haryana, 121001

Website: .

R/ sir/ madam

Meine apni bike apache rtr 160 white colour ki bike 07.10.2017 ko sohan motor india se purchase ki thi jinhone meri bike ka insurance hdfc ergo general insurace company se karvaya tha lekin jo detail thi vo diffrent thi mujhe at the time of renewal of policy par pata chala ki jo mujhe sohan motor ne policy di hai vo to mera policy no. Hi nahi hai phir meine hdfc ergo phone kiya to mujhe pata chala ki meri policy mein 420 hua hai mein hdfc se request kiya ki meri information update ki lekin kisi executive ne mera insured declared value 73, 000 something amount se less kar ke 66, 000 something kar diya meine unse request ki lekin unhone mana kar diya ab meri policy renewal date 06.10.2017 hai jiske vajah se mein apni policy renew nahi karva paunga apse request hai ki meir idv value 73, 000 something ki jaye

Thanking you

HDFC ERGO General Insurance customer support has been notified about the posted complaint.

View replies

G

gopalan mg

from Chennai, Tamil Nadu

Oct 17, 2017

Recd SMS msg FROM HDFC dt 5th oct 17 @1743 policy sent vis Blue Dart AWB No [protected].suppose to get call fm your courier of[censored]nfortunately nothing recd.on 9oct visit your T Nagar off after finding status yr site. but they refused to deliver my document even after getting mail from the HDFC.this is highly reckless way of handling Int"Media cus

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Raipur, Chhattisgarh, 492001

Dear sir,

My account no. Of hdfc bank is[protected] and i have done last 4 transaction, 3 transaction on 27th sept and 1 transaction on 4th oct and each transaction is rs 1000 on same account no. But amount was debited and not credited in beneficiary bank. I have already registered complain on hdfc website but did not get proper response.

Regards
Akshay

Nov 6, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Oct 05, 2017

Updated by Akshay Nashine Find statement of beneficiary bank

Verified Support

Oct 06, 2017

HDFC Bank Customer Care's response Dear Customer,

We have checked at our end and note that the account number shared by you is incorrect. Please email us at [protected]@hdfcbank.com and share us your correct account and transaction details so that we can check and assist you with your query.

-Manoj
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu, 600119

I have seen Amazon has initiated my refund on 13th sep 2017 but still i have not got my refund back. I have the reference number also.
And none of the hdfc customer care is receiving the call on [protected]

Just refund whatever money is pending.
And ask to pick up the customercare call. otherwise call back to customer.
No money is refunded from hdfc site

+1 photos

HDFC Bank customer support has been notified about the posted complaint.

Oct 06, 2017

Updated by Sneh Lata shilpi This complain is not at all resolved.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Belgaum, Karnataka, 590001

Sir,

With reference to the above subject, i have called 5 to 6 times to customer care, all the times they are telling they will give a call back till now i have not recd any call..

While issuing the credit card they told me there is no charges for this card and this is life time free card, and they have only increased my credit limit also, i am using this card since from 2008 till the date i have not recd any membership fees, but all of sudden without my notice they charged me 2500 membership fees and interest all together rs 4100/-.

Kindly look into this matter.. I have never denied to pay the amount always i have paid the amount may be 4 to 5 days here and there.

Nov 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2017

HDFC Bank Customer Care's response Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with your Card details, Charges detail & registered contact details Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400 013

This afternoon i had gone to hdfc bank to collect my debit card which was already delivered to the branch and is still lying with the branch. I spoke to the branch manager as well and i found her very rude and was very harsh as well. When i told her that coming to the branch is just a waste of time and the reply which i got from her was 'thank you'.
Being such a reputed bank never expected such a behavior from a branch manager. When spoke to other staff from the same branch, i got to know that she has always been very rude to the customers and there is no point in discussing things with her because she doesn't care and will continue to work the way she likes it.
Request you to please take action against her as she is unaware of the word 'customer service'.
Below given are the branch details:
Name: hdfc bank.
Branch: kamla mill, lower parel.
Branch manager name: faraaz balsara.

Nov 12, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2017

HDFC Bank Customer Care's response Dear Customer,

We regret the inconvenience caused to you. Please DM us your complete name and mobile number and the date of visit at our branch so that we can take it up with the concerned team and assist you. You can also email us the above details at our email Id: [protected]@hdfcbank.com.

-Manoj
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: www.oneassist.in

I am indrani bhattacharyya. My relationship is 1508392. I want this plan to be cancelled immediately and as i have not used any service so i want complete refund also. I was made to think by bank executive that this plan is mandatory. If i want to keep my card i have to take it. I am not interested in this anymore. Please cancel the plan and refund my money. Thanks.

Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Oct 05, 2017

Updated by Indr@ni Hi i am indrani bhattacharyya. My policy no is[protected]/1.

I want to cancel this policy and as i have not used any service of this. I am also applying for refund of my money. But when i am trying to cancel this, the site says no active policy of this no. I am not interested in this policy any more. I can't reach phone banking. Please check and cancel it immediately.

View replies

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Oct 6, 2017

Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2418834 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 560035

Website: HDFC internet banking

Hdfc has deducted 15, 603 rupees on 22nd october and again on 5th october it deducted 10, 171 rupees from my account without any reason and email notification.

I approached the bank but they did not provide the reason or any proper response why it deducted and told they don't know the reason.

This is not at all acceptable to deduct such big amount without any notification.

+2 photos

Nov 6, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2017

HDFC Bank Customer Care's response Dear Customer,

We'll look into that for you. Please write to [protected]@hdfcbank.com with your complete issue, charges detail, Account No & registered contact details.Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail. We'll sort this out for you.

-Manoj
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 560002

Hi,
Below are the transaction details
Date :5 october 2017
Time : 11:04 am
Transaction details: i went to atm to draw 20, 000 and i entered that amount but amount was not dispatched from a machine.. And i got message to my mobile saying amount is deducted.
So i need my money back.
Do it at the earliest
Issue detail: my amount 20000 is not dispatched by machine but got deducted from my account.
Please help in getting back my money.

Nov 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2017

HDFC Bank Customer Care's response Dear Customer,

Sorry to hear of your experience. We'd like to help you resolve this. Please write to [protected]@hdfcbank.com with details of your complete issue, transaction details, your Account No. & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines