HDFC Bank Complaints & Reviews

Address: Pune, Maharashtra

Hi,

I had lost my food plus card, i am a tcs associate, could you block the card and issue the new card. Also my old card has balance money in that account around 1k.

Could you please transfer the amount in the new card. I am waiting for you response.

The food card number is : [protected]

Please resolve this matter asap.

My email : subodh. [protected]@tcs.com

Nov 18, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2017

HDFC Bank Customer Care's response Dear Customer,

Please mail us at [protected]@hdfcbank.com from your registered email id along with your old card number, registered mobile number and your employee code for further assistance in this regard. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.
-Anay
HDFC Bank Customer Assistance

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Am maintaining hdfc bank account for last 6 years... The last one year am in abroad, so am not suppose to use my indian account for transaction. Also i had my own nre account.

Amount has been deducted for not maintaining minimum balance.. Now my account balance is -448 inr.

Also august and september month penalty has been deducted in one day t. At least if you could deducted for august month... I would be aware of this issue in august itself.

Hdfc cheated my amounts by deducting two months penalty without any intimation

Nov 18, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, account details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: New Delhi, Delhi, 110044

Dear sir/mam,

My account no is [protected], some amb charges are debiting from my account without my notice. This is very hectic without any intimation unnecessarily my amount is being debited. If you are not going to refund my amount i have to close this account for sure. Really fed-up with this bank request you to kindly get it resolved.

Pls find some entries of amb chrg incl gst

18/09/17 amb chrg incl gst for may2017-mir[protected] mir[protected] 18/09/17 354
18/09/17 amb chrg incl gst for jun2017-mir[protected] mir[protected] 18/09/17 59.16
18/09/17 amb chrg incl gst for jul2017-mir[protected] mir[protected] 18/09/17 708
18/09/17 inst-alert chg inc gst jul-sep2017-mir[protected] mir[protected] 18/09/17 17.7
18/09/17 amb chrg incl gst for aug2017-mir[protected] mir[protected] 18/09/17 708
12/10/2017 amb chrg incl gst for sep2017-mir[protected] mir[protected] 12/10/2017 177

Nov 17, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2017

HDFC Bank Customer Care's response Dear Customer,
Your email has been received vide ref id[protected] in this regard. We will take up the matter with concerned branch and revert to your email in 5 working days.
-Manoj
HDFC Bank Customer assistance

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V

vingee

from Bengaluru, Karnataka

Nov 17, 2017

Hello,

i m the hdfc customer, hdfc has become more worst which is not use for any savaing as planned, and what is amb chrg incl gst for oct2017-mir[protected], this is very worst, i m planning to clsoe the account within december. Minimum balance should be 5k its not possible, just get back to us with refund information.

Account number: [protected]

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Address: Faridabad, Haryana, 121001

Hi,
This is lakhan singh. I made a transaction through payzapp on 22/10/2017 in which i transferred 5000 /- from my payzapp wallet to my hdfc bank account. But i entrered incorrect ifsc code as hsfc0000396 instead of correct ifsc code hdfc0000396. Initially it showed transation failed but amount was deducted from my wallet and not received in my bank account. Now in history that transaction is showing successful but no amount is received in bank account as ifsc code entered was incorrect. My transaction id is[protected]zq16zk1
Now i tried their number multiple times but their number is always busy also i send email three times but no response yet.
Feeling cheated... Big fraud company... Please stop using this app

Thanks,
Lakhan singh
[protected]

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Oct 16, 2017

Verified Support

Dear Customer,

That sounds concerning.â€‹ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW & with the ref ID PZ[protected] in the comment box for us to track it.

Bejoy
HDFC Bank Customer Assistance

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Dear sir/madam

This is to inform you that myself indranil nandi holding an account with your bank at salt lake sector v branch kolkata, west bengal. My account number is [protected]. At thetieof opening it was a salary account but i have left the company in feb 2015. I am not using this account from 2015 onwards still the bank withut intimating me has converted this account into savings and are putting a charge of 699 rupees per month for non maintainenance which is against rbi policy. I was staying abroad for long time and currently staying in mumbai. Hence it is impossible for me to operate this account. Request you to kindly close the account as early as possible and intimate me as i will not be using this account anymore.

Thanks & regards
Indranil nandi
Mobile -[protected].

Nov 17, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2017

HDFC Bank Customer Care's response Dear Customer,

Your email has been received vide ref id[protected]. We will take up the matter with your branch and revert to you in 5 working days.

-Bejoy
HDFC Bank Customer Assistance

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Address: Rajkot, Gujarat, 360003

Hi,

I have the problem with the hdfc regalia card which is majorly faced by many. While getting the card, i was given the priority pass as a complementary one which clearly states that 12 visits to lounge of any airport for a validity period of 3 years.

Now for my recent two lounge visits of aug 2017, they have charged rs. 4224/-, that too in my oct 2017 billing and on telephone enquiry after that only, the policy change has been revealed.in between, i did not get any communication regarding policy change. Basically, they can't change the policy as they wish at any time. Even if they change in between, they should ensure that it is intimated with proper acknowledgement. You see, for their product promotions, how many times they call and trouble us?
For my mail to senior official, as expected, an useless reply has been received by me in which they tend to educate me on how to use credit card / priority card etc.,
The only way is to wait for few days for customer - satisfactory resolution or otherwise to quit hdfc

Nov 22, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, credit card details account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Address: Bangalore, Karnataka, 560030

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 6470 without my concern on date:08/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund debited amount of rs.1299/-

Oneassist relationship number : 2870859
Name :- shashi kiran g
Mobile no. :- [protected]
Credit card number ending :- 6470

Oneassist customer care people where disconnecting call when i was saying about cancellation of this service... Disappointed
Hdfc bank was careless without my proper acknowledgment how can you activate such services for my card from past 7 days i'm trying to reach concerned person.. Bank assist me to call oneassist customer care but oneassist people say bank only assisted us to activate this service...

HDFC Bank customer support has been notified about the posted complaint.

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I don't want one assist membership. Please cancel it as early as possible today. Without my permission why it is happening? Stop auto debit from my credit card towards one assist membership. If it is debited ;reverse it to my ac within no time. I'm for this type o[censored]nknown service. Forcefully nothing should be done. To earning white money is not so easy. How dairl u people are doing this. It's too much; really i am unhappy. Thanks u. Regards prakash ch sahoo.

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Oct 16, 2017

Dear Customer,

Greetings from OneAssist...!

We are unable to trace your details. Request you to kindly revert us by messaging us on facebook. Please share your membership details on our facebook page.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Sagar

(Team OneAssist)

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Address: New Delhi, Delhi, 110095

Website: www.hdfc.com

Since i had a salary account with you i am getting deduction of non maintenance on the account every month. Bank refused to convert it to the salary account as i have all the salary slips and transactions. Also need settlement on my credit card but rep refused to follow that. Either i'll file the case on you guys or work on it asap. These people dont listen to the customer and have all sought of deductions to the customers. I am bearing this losss from last 4 months

Nov 14, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account No./Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Address: Mumbai City, Maharashtra

This is #.. How come a bank can change my salary account (Which is created by my company) to saving ac without any notice.. I used my hdfc card when i was with previous company just solely because of salary withdrawal.. But when i left that company last year i. E., 2016.. I haven't used that card nor the bank services.. To my shock i received a msg last month which states that " my account is in negative 7862 " when i logged in to verify it through net banking... It indeed was true... Why the heck i've been penalised that much amount knowing i haven't used your bank services after i left my previous job.

Dec 8, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, account details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Address: Ranchi, Jharkhand, 834001

By mistake i transfered 5000 rupees to account number[protected] @kkbk0005631 through payzapp on 12/10/2017 (Thursday) at 12.46 pm, transaction id :[protected]kc26cx7, i visited kotak bank but they told that this account doesnt exist so better to concern payzapp, plz try to refund that amount in my wallet.

Thanks and regards
Subodh kumar thakur
#[protected], [protected]

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R

Raghavendra9912

from Kunnamangalam, Kerala

Oct 16, 2017

Money has not received in to sbi bank account but money got deducted from payzapp wallet. The transfer date was 13/10/17 at 06:09 pm.

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Address: Ludhiana, Punjab, 142026

When i got the credit card, i was told that i dont have to give any annual charges on my card. It is completely free. Yet they are now charging me 1000 rs for annual charges. I am really disappointed in them. When i called the customer care, they say there will be charges. They are misleading customers about the annual charges telling its free. I didnt expect it from hdfc

Nov 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, credit card deails and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Address: Gandhinagar, Gujarat

My name is kanaiya patel. I have seen that 800/- rs is deducted from my hdfc salary account. That is for depository services but i am not using demat account of hdfc security. Bank has provided free account with salary account but i hadn't use it till now. Even till now, i haven't log in it also. Bank has charged 800/- rs of amt fir the same. I don't want still service provider gice it on free of cost and after start to take charge for it. If someone is not using service that means the person doesn't want this service. The service provider has responsibility to block or close account. But they can't charge any amt without informing to customer. Regards, kanaiya [protected] /k. K. [protected]@gmail.com

Nov 15, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account no., charge details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

Verified Support

Oct 15, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: Bathinda, Punjab, 151001

My transaction of rs 2500 was declined from your atm located at bathinda city s no 2224 atm nos1anbto7 but i received a message of rs 2500 being debited from my saving account. Pls refund my money to my bank my bank name is indian overseas bank.. Atm machines not delivered money bt i have recieved a slip from atm machines saying transaction declined nd unable to process atm locates at tinkoni chowk batinda city time nd date is 14/10/17 at 10.33

Nov 18, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2017

HDFC Bank Customer Care's response Dear Customer,

Please mail us at [protected]@hdfcbank.com from your registered email id along with your account details, transaction details for further assistance in this regard.Mention this Ref No. xxxxxxxxxxxx in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: Bangalore, Karnataka, 560049

Website: www.hdfcbank.com/htdocs/common/E_TOLL/tollplazas.html

I applied online for fastag through hdfc fastag program. I made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr004071. I had received e email with the reference number. Since then i have been trying to contact on the toll free number but no one picks up. There are no updates regarding my application/money whatsoever. Let me know why my application is not processed, atleast i'll try another service provider.

Oct 25, 2017

Complaint marked as Resolved

received fastag and also got a response from the HDFC team, which is excellent

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 23, 2017

HDFC Bank Customer Care's response Dear Customer,

We like to confirm that Tag has been issued on October 12, 2017 and dispatched to the you. We request you to confirm the receipt of Fast Tag.

-Manoj
HDFC Bank Customer Assistance

Oct 23, 2017

Updated by johnsankaram thanks HDFC team, have received the tag, Regards

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H

hemant.dev

from Delhi, Delhi

Dec 13, 2017

Dont go for HDFC Fastag. They have allotted this servcies to Sahaj. Both Sahaj and HDFC Fastag team are worst in servcies. I have closed my account.

Mail never replied and call never Picked. Go for Paytm Fastag

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M

Manojukumaran

from Chengalpattu, Tamil Nadu

Jan 30, 2018

I applied through online for HDFC Fastag . I made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application no is HFR027778. I had received email with the reference number after that I uploaded my signed documents and In that website popup shows your documents uploaded successfully. But I didn't get confirmation mail. Since then i have been trying to contact on the toll free number but no one picks up. There are no updates regarding my application/money whatsoever. Let me know why my application not processed, atleast i'll try another service provider.

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H

hemant.dev

from Delhi, Delhi

Jan 30, 2018

HDFC Fastag is having worst services. I closed my HDFC Tag. And even in closing and returning my money they have taken 1.5 months.

Go for Paytm fastag

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Address: Bangalore, Karnataka

On october 11, 2017, i filled petrol at indial oil coco kormangala branch for 200 rs but they charged me twice because of machine problem. They said to complaint to you for the refund. My card ends with 5070. The transaction datetime is 11/10/2017 19:48 pm. The petrol bunk people are not even taking complaint and rude. Kindly help me to get the refund please.

I have transaction ids message:

Thank you for using your sbi debit card xxxx5070 for a purchase worth rs200.00 on pos [protected] at iocl coco koramangala txn#550894

Thank you for using your sbi debit card xxxx5070 for a purchase worth rs200.00 on pos indian oil, txn#816986

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Address: 560015

Hi,

I am getting threatening calls from hdfc recovery people and they are torturing me daily and coming to company and spoiling my name purposefully and telling to me that i will speak to the manager and hr o[censored]r company and close your account and they are torturing my office collegues to pay the money. Due to some personal reasons i missed two months loan dues and i have informed to the bank that i will pay it in a week, but these recovery people are torturing and that lead to termination of my job. These people are worst compared to any other banks in india.. That person name is devaraj, mobile number [protected]. Bcoz of him my job position is in critical stage and mental torture is too much and am not able to focus on my work now. If i call to police station he is telling who is police and they are not involved in this and all. He is not respecting police also.. Plz someone help me to get out of this situation as i need at least two weeks to arrange the money.

Nov 15, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your loan details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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N

Nikhil_123

from Mysore, Karnataka

Apr 3, 2018

Please write to MD of HDFC bank

Response.[protected]@hdfcbank.com,
PriorityRedressal.[protected]@hdfcbank.com,
Grievance.[protected]@hdfcbank.com,
[protected]@hdfcbank.com,
[protected]@hdfcbank.com,
nodalofficer.[protected]@in.airtel.com,
[protected]@hdfcbank.com,
countryhead.[protected]@hdfcbank.com,
navin.[protected]@hdfcbank.com,
aditya.[protected]@hdfcbank.com,
abhay.[protected]@hdfcbank.com,
reshma.[protected]@hdfcbank.com,
HarishKumar.[protected]@hdfcbank.com,
Deepakkumar.[protected]@hdfcbank.com,
Ganesh.[protected]@hdfcbank.com

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S

Saiesh Mech

from Bengaluru, Karnataka

Apr 21, 2018

Subject: Launching a complaint
Hi,
Saiesh Amarnath yeggidi here having
account in hdfc Bank
Account number [protected]
Anantapur branch
Having a credit card too with the lint of 40, 000/- which I wast converted into the EMI base
Last day evening I got a call from one of the employer from Hyderabad based office for asking me to pay EMI of the month (1stEMI). Well it's OK I wanted to pay in next week even if any changes applicable also am ready to pay because rite now am out of the station, ( business work)
The hdfc employer spoke me the way which I cont heard such a bad words and such a Rubbish language he spoke, scolded me for just a 4000/- of EMI
His name is
Imran
Employer I'd number is 64509

The way which he spoke to me really hurts me a lot so I decided to close my credit card and also account too in hdfc bank.
And I want him to ask me apologies for his rude behavior and rubbish language spoken to me,

NOTE: when my demands are made clear by hdfc then only I will clear the remaining balance amount or else I won't clear
Again am making you clearly take whatever the action you want but my demands should be done first.
Thanking you.

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Address: Bhagalpur, Bihar, 813214

Website: hdfc payzapp

I used the app to transfer money of rs. 5000/- to sbi bank account no. On 08/oct/2017 at 03:15 am. The transaction (Id:[protected]dq23jr4) was timed out however account id debited with no credit to my sbi account. Notification was given for refund processing in % days but no refund reflected in payzapp account.

I tried to call payzapp customer care number [protected] but every times it is not connected as it was either busy or automatically disconnected. Kindly help me to resolve the issue. My contact no. Is [protected] and payzapp register on same no

Nov 18, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2017

HDFC Bank Customer Care's response Dear Customer,

That sounds concerning.â€‹ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW & with the ref ID PZ[protected] in the comment box for us to track it.

Bejoy
HDFC Bank Customer Assistance

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Address: 147001

Website: Www.passportseva.com

Sir, i used my debit card on oct of 8 nd a sum of 1515 rupees were deducted frm my account bt it was nt reached to passport seva... Nd oct 9, 908 rupees wasn't approved, on oct 10 payment of 908 was also deducted frm my account, i want you to kindly initiate the process of refunding my payment. My card no is [protected] nd the card is on my name nitesh, i hope to hear frm you as early as possible

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Address: Vadodara, Gujarat

My name is hardik mankad. I am using credit card of hdfc bank. My registered mobile no. Is [protected]. Credit card company asking for payment of rs. 18388 while there was refund credited in my card before due date of bill payment. But that credit amount is not adjusted against due.
Moreover i have been charged rs. 750 as late pmt fees for 4 days. I was not informed about any such charges while taking card. And how too much high charges calculated just for 4 days.
Company is also taking 18% interest after due date. And same was also not informed.

Such kind of credit card companies cheating and looting customers.

Nov 14, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your issue, card number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

Oct 16, 2017

Updated by Hardik mankad Hdfc is worst credit card service providers. Not even bother to attend complain by making call to customer. Kindly solve issue and refund charges of rs. 750 & rs. 135 wrongly debited to my card.

Nov 05, 2017

Updated by Hardik mankad Till date no response from hdfc credit card co. And again and again debiting some unusual charges. One should never use credit card of hdfc. I have mailed complain to all required customer services team of hdfc.

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 1121

lost my food plus card

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hdfc bank cheated penalty amount without prior notice

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amb chrg incl gst from may to sep

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refund not received yet

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closure of hdfc account no 07181610116496

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credit card

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cancellation of one assistant service on my hdfc account

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cancelled one assist membership

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invalid deductions

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salary ac turned to saving ac

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mistakenly transfer of money, to some others account

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misleading charges on credit card

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deducted amount from balance without permission for demat account

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amount of rs 2500 debited from saving account

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hdfc fastag

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got charged twice at indian oil petrol bunk

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mental harassment from hdfc recovery people

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payzapp

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deduction unapproved payments

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hidden charges taking & asking higher payment than usage in credit card

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