HDFC Bank Complaints & Reviews

Please note that i applied for hdfc credit card and got reference no : [protected]n1. I got all verification done at my office. I got calls at office for verification. Today got checked in hdfc link showing track your card application. Found the reason as follows. Application reference number [protected]n1 status disapproved who called us for credit card and we never gone to hdfc for the same. Executive called and we given all papers and verification also done positively. I called customer care and they are not giving any reason for rejection. As per rbi guideline. Hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. Please provide reason or else i will file case in consumer court. Please suggest me what is next process. And where exactly my application got disapproved. Hoping positive response

सर/मैडम,
मुझे HDFC बैंक द्वारा 1 क्रेडिट कार्ड उपलब्ध कराया गया था, जो कि मैंने कभी apply नही किया था। 2013 तक उस कार्ड का भुगतान समय पर होता रहा, किन्तु मेरे 1 मित्र ने एक बार उससे कुछ खरीददारी की और उसका भुगतान भी किया। धीरे धीरे वो इस कार्ड का प्रयोग करने लगा। 2014 में इस कार्ड से लगभग 3.5 लाख की खरीददारी की गई जिसका भुगतान समय पर नही हो पाया और ब्याज के साथ वो इस कार्ड का भुगतान करता रहा।
2015 में उसके व्यापार में नुकसान हुआ और ठप्प हो गया, तब से लगातार इस कार्ड का भुगतान मैं करता आ रहा हू।
नवंबर 2016 में बैंक अधिकारी द्वारा मुझे सेटलमेंट करने कहा गया और 2.7 लाख रुपये कुल 8 इन्सटॉलमेंट में जमा करने कहा गया, जिसमे मैं ने असमर्थता जताई तो मासिक 20000 रुपये जमा करने कहा गया जब तक 2.7 लाख की राशि पूर्ण न हो जाये और मैने नियमित रूप से प्रतिमाह 20000 रुपये क्रेडिट कार्ड खाते में जमा कराये।
अब जब मात्र 60000 रुपये सेष बचे है तो बैंक अधिकारी फोन द्वारा एवम email द्वारा मुझे कह रहे है कि आपका सेटलमेंट खत्म हो गया है और अभी 3.90 लाख की बकाया राशि बता रहे है।
मैं उन लोगो से कई बार कह चुका हूं कि आपके अधिकारी ने मुझे जैसा कहा मैने वैसा ही किया अब आज मैं बेरोजगार हू और मैं कोई राशि का भुगतान करने में असमर्थ हू।
आपसे निवेदन है कि यदि मेरे क्रेडिट कार्ड एकाउंट की जांच की जाएगी तो आप पाएंगे कि जितना रुपया इस्तेमाल किया गया था उससे काफी अधिक हम ब्याज के रूप में दे चुके है, सेटलमेंट भी किया लेकिन उन्होंने उस पैसे को भी ब्याज में एडजस्ट किया।
मैं आज बेरोजगार हू और मेरे पास कोई आय का स्त्रोत नही है, मेरी विनती है कि आप लोग इस संदर्भ में मेरी सहायता करें।

Hdfc bank — refund amount

I have paid by cash to amazon and they have refunded it my bank account.
I have seen amazon has initiated my refund on 13th sep 2017 but still i have not got my refund back. I have the reference number also.
And none of the hdfc customer care is receiving the call on [protected]

Just refund whatever money is pending.
And ask to pick up the customercare call. Otherwise call back to customer.
No money is refunded from hdfc site

I am an hdfc bank customer since last 5 years, my a/c no is "[protected]"
My account was zero balance account. It was salary account. Recently i changed my job and my new company does not have tie up with hdfc bank.

However i always used to keep 10, 000 plus in my hdfc account. From month of august due to some urgency i utilised amount from hdfc and my balance became less than 10, 000/- (In thought my account is zero balance account).

Hdfc is chargeing me some approx 2017 rs from last one months.

They should have atleast intimate me by letter that my account is no more zero balance account.

Kindly returned my all money asap, because i am in now very difficult financial crisis.
My mail id : kss. [protected]@gmail.com

Thanks

I am getting calls and sms from diffrent numbers. Today i got call from [protected]
Im-loanzz
[protected]
Hp-ploans
[protected]
And many more

Hi team hdfc,

I recently made a booking with goibibo using my nre account and expecting a refund of amount 9718 inr which has already been initiated from their end on 6th oct 17, however, i still haven't received it. I would request to kindly look into the matter, below are the details.

Account name: ashish singh
Account no: [protected]
Branch: ashiyana, lucknow
Refund amount: inr 9718
Bank ref number: [protected]
Arn: 74332747278727763562165

Innova :tn 01 bb 4062
Loan no.43700053
There has been deduction in my account for the second time due to which my account has been affected
Have called the customer care and told them to file a complaint but they refused to file one stating that it's a technical issue and complaint cannot be filed
I would please request you to look into this and credit my amount back immideatly immediately

Furniture zone. Parvathi devi
Proprietor

I applied online for fastag through hdfc fastag program. I made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr003317. I had received e email with the reference number. Since then i have been trying to contact on the toll free number but no one picks up. There are no updates regarding my application/money whatsoever. Let me know why my application is not processed, atleast i'll try another service provider.

Hi,

I am a very patient man with patience no more. I need this to be escalated to the director's office. My name is akhilesh singh, i have been using your credit card for over two years. I have had nothing but problems.

This email i am writing to highlight how incompetent have your people been in resolving my issue.

In the month of my when i went to the rewards page it gave me the option to redeem my reward points as cash back and i did. Instead of you putting the cash back you sent me an end voucher. I called your customer service; the bloke was very helpful said don't worry if you don't use the reward points for 30 days it will expire and the reward points will be back in your account. This did not happen. So i called up and asked what happened, this time i spoke to dolly one of the managers in pune call center and she told me sir it takes 30 days after expiry and i was very upset coz with those points i could have got an oven which was for 8000 after 5000 rs worth of discount on sale. I still waited. I called you in july to tell you what you told me did not happen and i spoke to dolly again she said i will send an email and get that sorted. I waited for her to call back. After having to chase her multiple times she called me back to tell me that she is working on it and post which she never called inspite me asking for her about 20 times. Then i got to speak to rahul, shweta and madhavi all from the same office and all of them were incredibly irresponsible and incompetent.

In july i told dolly that i will not pay u till you sort my issue out as i was tired of calling and complaining g for over 2 months. I told her that i will not pay until you sort my issue out. She told me that sure sir, i will get this sorted in 48 hours. I told her that managers don't call back. She told that may be coz they did not get any update from the team that they emailed your query to. I asked her to keep updating me until the matter resolved after every 48 hours or whatever long they think it might take but give me a date. She assured and called the next day telling me to wait for 24 hours since then i am waiting for her 24 hours to get over. Not sure if she need to be gifted a watch that works.

Anyway, then i spoke to rahul. He seemed prompt he set the expectations and told me that he well call me in certain time and date due to his weekly offs and so he did; i was impressed. This, however, was intermittent post that interaction. He as well disappeared and i had to call him multiple times to get hold of him.

Shweta was who i spoke to in last week of august. She seemed understanding and i thought i was coming to the end of my problems as she confirmed that she will take care of the issues. She told me that by the 2nd/4th september my reward points will be put in my account, she will take care of the credit score issue as she i did not pay the bill totally due to your fault and she we agreed that she will arrange for an email to be sent to me apologizing for the messing up with account. I was so happy that i said ok, i will pay the bill then. She infact promised me that she will take care of the extra charges and advised me to wait until 5th september coz my bill was about to get created and she will call me back. Same story she did not call back either.

I called back again kept looking for rahul/shweta and had no help at all and rahul escalated this issue to madhavi. This time spoke to madhavi (The most arrogant and obnoxious person i have ever spoken to) she told me that its all my fault. She said that we will credit your account with the reward points but now each reward point will value 30paisa and not 80 which it originally did. I told her that this was loot and it is cheating. That was not fair. She told me that there is nothing she could do. I told her to either give that to me in writing that she cannot do anything about it or arrange for a call from the director. She told me that she will get that arranged in 48 hours. As expected no update for more than 3 days so i called again. Spoke to her and found out that she is still trying to work that out. The last when i spoke to her she told me that she will call me back with the update on my reward points and email that shweta promised to send. She also told me to make the payment. I did pay 60 thousand and i got a confermation from you that it was credited on the 19th september. I have been paying all my bills on time since then.

I am still waiting for her to call. Still waiting for the financial charges to be reversed. Still waiting for my reward points to be added. Assurance that nothing will go in my credit file (I have lost 25ponts in october due to this issue that you created if this is not resolved i will take you guys to the court). I am dealing with this matter for over 5 months and its a shame for a company as big as you to not have this resolved for me.

I am extremely disappointed in your service.

Regards,
Akhilesh singh
[protected]

​dear all.

I am a nre account holder from hdfc0001123, kandivili lokhandwala branch..

Yesterday i transfered rs 35000 from my nre account to my own icici bank account, branch icic0001032​ ​, located next to your branch, through imps transfer around 0515 uae time..

The rrn no is 728​[protected]
​user reference no[protected]​

​​the snapshot of the status is attached above for your attention..

Kindly resolve the same asap.. I am currently offshore in sea and cannot be contacted by mobile..

Pls assist!​

Dt[protected] time 06:44:23 booking mobile

Kult gladiator (Black, 32gb) by kult at amazon

Product recived on date[protected] around 9.30pm

But product is problem i want to return the product before dt[protected]

Amazon send mail the product pickup dt[protected]pm to 5pm

Sitll now the product not pickup by them i am not satisfy there talking approse

So i want to cancel the transaction rs7498

Please help me as soon as possible

Regards

Santosh kumar moharana

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 2602 without my concern on date:15/05/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 2901236
Name :- siva kanth reddy
Mobile no. :- [protected]
Credit card number ending :- 6365

Hello team,
Request you to please refund the amount which are deducted from the account number: [protected] and i using this account for 10 years. It is a salary account. So not expecting to deduct any charges.

Amb chrg incl gst for sep2017-mir[protected]

Amb chrg incl gst for aug2017-mir[protected]

Amb chrg incl gst for jul2017-mir[protected]

I had a personal loan 4288662 and emi 7198/- due on this 07oct2017 due to request submitted to change debit instruction to other bank but chq presented under customer i'd 60246623 and showing hold balance of 7198/-, after knowing this same fund 7198/-tranfer ed to hdfc and account balance showing as zero. On the same day informed the concern department the way how i explained to you. I thought that things are going smoothly but suddenly i received below msg
For "inr 6, 490.00 dr to a/c no xx4452 towards 1210 overdue loan - 4288662 recovered val 12-oct-17. Clr bal inr 708.00.
Shocked and complaining to you what happened....
You first collect your loan amount due or imposing frivilous charges, what process you are following, we are not rich to cover all your npas, never fare at all.

Please check once and do the needful asap.

Hiii
I am ankit joon from kurlan (Karnal) haryana (132046)
I am account holder of hdfc bank jalmana (Hdfc0003284)
And my customer id is68611457
My complaint is regarding to credit card and the staff of the bank
My issue is that firstly i have received my credit card december 2016 at that time my credit card limit is 1 lac. But when i was gone in bank for activation they said i can use only 50000 at first time and they had charged me left 50000 for insurance. And at that time i was not aware about it.
They had signed a from for card activation but that is for insurance.
And after i used my card 44000. And my total bill is around 95000 and i had paid to the bank 98100 above. But credit card department calling daily for pay the due of around 24000. So i would like to request please take my case on priority and solve it as soon as possible

On the 29th of sep, i made the payment of 1200 inr for an hdfc tag. All documents including the rc, dl, passport were updated but i am yet to get an update from hdfc.

I call the customer care number -

[protected] rings and ivr says the number is busy.
[protected] - no response
[protected] - gets disconnected

I have sent emails to - hdfc. [protected]@sahaj.co.in - i got an automated response that someone will get back to me in 48 hours. It's been more than 2 days now and i have received no updates.

Hi,
My salary account was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. I did not close that. One time i open my account and see that i have rs -3538 in my account. Already i negotiate to the bank but they not responding me and pay the amount immediately but am not payed. They are put -100 rs per day what i do. I request you to please take a action against this bank.

Hi,

I am facing same issue as below person faced which mentioned in below thread.

https://www.consumercomplaints.in/hdfc-bank-credit-card-additional-bill-item-for...⇄

I checked my whole inbox and didn't find any prior communication to me regarding policy change. So i am not liable to pay any amount to hdfc. Its 3 transaction which is charged to my credit card without my authentication and all. If lounge access in domestic is chargeable with priority pass on domestic terminal then they should asked to swipe card at the same time. How hdfc can authorise these transaction without my consent. Its illegal and fraud.

Hdfc customer care is useless they asked me to check with priority pass and i did a isd call for this and priority pass clearly denied because they don't have authorisation for charges and all.

Attached :- mail from priority pass which i received.

Contact number - [protected]
Name - nagendra tank

I have applied for hdfc fastag on 4th october 2017 and on 6th october 2017 my id was created and on 9th october 2017 i received a message saying my fastag is activated and till now i haven't received the fastag tag which was assured to be delivered on 10th october 2017. Tried contacting the hdfc customer care and no response from them after continuously calling them for 3 days.

I have paid them 300 rupees and i'm not sure whether i'll be getting the fastag

Customer id[protected]
Wallet id - [protected]

Regards,
Ramraj

I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 4475 without my concern on date: 09/10/2017 i am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 2883701
Name :- dharmendra singh
Mobile no. :- protected
Credit card number ending :- 4475