HDFC Bank Complaints & Reviews

Dear sir/madam
I md tobarak ali, applied for three new policy no[protected], 19070596,[protected] on 04/03/2017, 15/03/2017, and 17/05/2017 in your company. The total primium amount of 1, 45, 000.00. I have provided through cheque of malda district central co-op bank. But till now i have not receving my policy bond. When i caii to hdfc customer care then customer care represantive say that it was a regular term policy of 10 years primium paying term which they toid me that it was a singal term investment policy. I have visited their office several time but they did not responce about my
Concern. Right now some personal reason i unable to continue my policy, but now a day "guiness insurance brokers" agent is cheating with me agine call me and say again invesment for income tax amount/gst pay/noc pay/medical amount pay, before u tottal amount pay u totall amount paid by hdfc company.
So i am totally forged by the broking agency at the time of issurance of the policy i am feeling very helpness situation. And dear sir/madam as i am unable to pay and continue such as a huge amount future for my finicial condition. I want to cancel my policy no[protected], 19070596,[protected] and eagar to refund my money back as i am not willing
To process future. So please accept my request and do the same as per my request.

Thank & regards your's fathfully
Md tobarak ali

Hi

I am holding a credit card ending with number *9800 and due to some fraud transaction happened on my card i have requested to get it blocked. I have raised a request for a new card and they have issued it ending *4002 by charging 100 rs/- now even the 4002 card has been blocked for some reason and when am trying to reach customer care they have given me a message saying card has been blocked and we will allocate new card to you.. I want 4002 card to be unblocked.

Please reach to me on any clarification

Regards
Supraja. K
[protected]@gmail.com

I was using platinum debit card where the fees for the card is 885 including all the charges. I cancelled this debit card and applied for an lower grade which is business debit card and cost for that is 250 rupees. This, i have done based on the customer care executive suggestion. He mentioned through netbanking minimum card can be applied is business card. If you want still basic then you have to visit the branch.

Then i went to nearest bank to apply for an insta basic card and called customer care to cancel the 250 rupees business card request. They took the request and i got the confirmation call from them saying the card will not be delivered since the card request is cancelled. But they have delivered the platinum card and charged the debit card issuance fees as 885. I called customer care and raised a complaint chnc[protected].

They closed the complaint saying even if i downgrade the card through netbanking still they will send the upgraded card which is not mentioned anywhere.

Second issue is they have delivered the card even though they have accepted the card cancellation request.

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 0675 without my concern on date:27/09/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 2823678
Name :- karthik hn
Mobile no. :- [protected]
Credit card number ending :- 0675
And
In the name of smartemi auto debited 1299/- plus processing fee 100/- from my credit card number ending with 0675 without my concern. So cancel this service and refund the same amount.

And i already registered my complient in hdfc creditcard complients in date:03/10/2017. But they are not revert yet.

To,
Bank manager,
Hdfc bank,
50, masudpur vasant kunj
Main road, new delhi-70

Subject: requesting refund my amount. Information to customer id: 57854736, hdfc bank, vasant kunj branch, new delhi.
Dear sir,
This is to inform you that my hdfc bank account number [protected], bank address: 50, masudpur, vasant kunj, main road, new delhi-110070, has been showing regular deductions of 3rd party cash txn inc gst 170817 starting from 12 august, 2017 to 30 august, 2017. The details are as follows:
30 aug 2017
3rd party cash txn inc gst 170817-mir[protected] mir[protected] 177.00
12 aug 2017
3rd party cash txn inc gst 200717-mir[protected] mir[protected] 177.00
Total: - 354
None of these cuts were ever done previously and i was also not informed about any new policy of the bank that would entitle hdfc to make these cuts from my account. The total amount is equal to inr 354. Therefore, request you to kindly refund the money and not make any deductions further, without prior intimation to me, failure of which will prompt me to take it up for further action with the rbi.
Immediate action will be appreciated. Thanks.
Yours faithfully,
Dharmender kumar
Phone: [protected]
Email: [protected]@gmail.com
Sign: dharmender kumar
Date: 11/10/2017

I have applied credit card on 09/09/2017. All verifications done. On that time executive told it will be delivered in 8 days. But all verifications took 15days. Then due to signature variation it was declained. I hadn't received any clarification regarding this since[protected]. Then i applied another time. Then executive came and collect the signature document. This time executive told with in 3 days it will be delivered all the process is completed. But i havent received any confirmation.
Now i have checked the application status. Still it is in disapproved status.
Please look into this and take action.. I'm fullyunsatisfied with your services. Taking too much time and response.
Application reference no :[protected]s3.
Customer id:73449966
Dob: 23/05/1992
Mobile no: [protected]

Hi,

I was doing a transaction of rs. 500 with airtel.
The money got deducted from my account but the transaction failed.
I received an sms from airtel stating that the transaction has failed.

Can you please ensure that the money is returned to my account.

Savings account no.: [protected]

Transaction details:
Narration:[protected]ccaairtelin
Refrence number:[protected]

I have received verification calls to my office desk, verification got completed successfully, when i checked my status i saw this msg online as 'disapproved' application

Reference number [protected]n1

Status:- disapproved

Remarks:- a format of the copy of letter sent to you has been attached for your reference. Pls fulfill the requirement and respond to us for processing the application further. Thank you

What the hell is this, when i never got any letter, how could they say that they sent a letter?

I saw the status and understand which is got disapproved due to not responding the letter copy which is sent from you for me. Let me know which address you sent the letter, because i didn't not any letter copy from hdfc bank.
Thanks & regards
Sunil dhakar

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited - from my credit card without my written consent. On date:10/10/2017. I am not interested about this service and did no apply/requested for such service.. So cancel the membership and please do not charge my credit card on the issue or cancellation.

I regret that i applied credit card with wrong bank whose intentions are are not straight forward.

This is clear instance o[censored]p selling / promoting one assist service.

Radha ramesh

Please note due to security reasons credit card /account details are not provided

Please note that i applied for hdfc credit card and got reference no : [protected]n1. I got all verification done at my office and residence too. I got multiple calls at office too for verification.

Today got checked in hdfc link showing track your card application. Found the reason as follows.

Application reference number
[protected]n1
Status
Disapproved
Remarks
Disapproval of the credit card application does not reflect in anyway on your credit standing or your financial stability

Please let us know the reason why it got disapproved enen after several rounds of verification

Thanks & regards,
Abhishek kumar

I have demat account with hdfc bank. My cust i'd is 65971149. Hdfc is deducting large amount of brokerage amount from last three days.in last three days they have deducted more then 15000 rs. Today also i earned profit of 13000 but they deducted more then 7600 and send just 3375 by neft. I want my money back or else in will drag you in court for deducting my earnings.

Dear hdfc bank team,

Without any consent from card holder, hdfc deducted money for plan activation i did not get any call to activate this one assist membership. But they are automatically debited my hdfc credit card.

Please do needful to refund the charge.

Don't activate this type of subscription in future.
Without my knowledge.

If not, i will cancel my account in hdfc bank.
Please revert.

Thanks & regards,
Suraj sudrik

Hi,
My name is deepshikha pareta. I had applied for hdfc bank credit card reference no. [protected]s2. Which got rejected.

The person who took details from me has applied twice on my behalf. Now its showing rejected. Move over that person also does n't pick up the call so i'm not able to get any clarification on the same.

Dear team member, i received mail stating that -
We wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.

Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability.

I have never applied for any banks credit card, i have never applied for loans and all. More over there aren't any dues whose payment i hae to do. Then on which ground my card has been rejected. Please check the issue. If its because of dual application, then let me clear it that its hdfc's agent's fault not mine. Why i'm suffering. Please check the issue and let me know where it went wrong.

Thanks & regards
Deepshikha pareta
[protected]@gmail.com

Respected sir
With due humble submission
Beeg to state that i mr eyakud alom mondal is a loan customer from your bank. Dhubri branch but i have left one instalment the last manth, sep/17 due to my mather illess, today sudently from the tele caller call me and misbehave with me but one thing that already i have promised that i will made my payment running manth i, e oct/2017 although the recovery telecollar (Binita) agent rubish be have me, the telecollar phone no [protected]
And managar's (Sajahan jahangir alom)
Phone no [protected] but i request you please solve my problem otherwise even incident epread of my family then then fully
Rerponsibilily you and telecollar and manager

So i request you to kindly initialize the
Telecollar and manager and take necessary action, and this oblige

Yours faithfully
Eyakud alom mondal
Loan no 47453347

Dear sir,

I have been offered a credit card by your hdfc bank ti cycle branch as a life time free card, after 6 months my card account has been debited rs 2500/- (Including gst). Towards annual fees.
I spoke to customer care no and they told the amount will get reversed in 7 working days. The case no [protected]. After ten days the amount not reversed, again i spoke to
The customer care they told within 4 days the amount will get reversed the case no is [protected], but the amount not reversed. Today i called the customer care they are telling
The amount will not be reversed. I request to reverse the amount and block the card.

Mera account kafi samya se hdfc bank in sri ganganagar (0505) me chal rha h aur usme acha balance maintain ho rha tha m apke bank ka ex employee hun mere 2 account hai ek saving aur ek salary saving acc. No. [protected] and salary acc. No [protected] meri govt. Job lagne ke karan maine hdfc bank 2 may 2015 ko bank chor diya mere salary acc. Me salary aana band ho gyi aur wo acc. Minus me chala gya but lekin mera saving acc. Continue chlta rha acchi amb k sath 17-july 2017 ko acchanak mera saving acc. Ka msg aaya without any information jabki meri last trasaction 13 july 2017 ko hui thi mujhe personal loan ki recuirment h mere saving acc. Ka jo paisa tha wo salary acc. Me daal diya gya jabki salary acc. Dorment hai aur saving acc. Sucharu roop se chal rha hai mere acc. Se 5346 rupee kat kr salary acc. Me daal diya bina koi information k please tell the reason and requested you to refund my money and i dont have any saving accont

Mangat ram
[protected]

I purchased a 3d policy from hdfc life, in the month of june 2017.

I had been quoted a amount which was to be paid in advance (03 premiums in advance). Which i did. Filled all the relevant information as asked in the form.

I was waiting for the reply for the policy, hoping to get a policy number and further the policy copy.

However, till the end of july 2017 nothing happened. And suddenly one day i got a call from the hdfc that i need to undergo a medical examination.
I said. ' fine, tell me where to... '.
Tp which i was asked to visit the apollo clininc in nashik and get the examination done.
I visited the said clinic and underwent all the tests prescribed for me.

Again waited for the policy to be issued. Again after @ a month or so, with repeated telephones and emails, one fine day i got a call from a lady simran, stating that my policy has been uprated and i need to pay some amount for getting through.

Date - 17 august 2017
I replied her on email, which is as under :

Dear simran singh,

Further to your email and my telephonic discussion with a couple of executives, i understand that that
There is a change in the premium amount of my desired term plan policy of hdfc standard life.

I would like to ahead for the revised rates and arrange to pay the balance due also.

I request you to please share me my medical tests results which would help me for necessary actions to
Shape up my health and take precautions in future too.

Hence please arrange to share me my medical and laboratory tests results of apollo clinic.

To this... There is no action from hdfc, but very funny to say, i kept getting numerous calls from the executives reminding me to pay the remaining amount and start the policy.

So, i was forced to write the emails as under:
(Top one is the latest communication)

Gentle reminder...

Awaiting the medical report from your team, as committed by you.

Regards,


Dharmraj anap

Cell : +91 [protected]

From: [protected]@hdfclife.com [mailto:[protected]@hdfclife.com]
Sent: tuesday, september 19, 2017 3:10 pm
To: anap dharmraj
Cc: [protected]@hdfclife.com; [protected]@rediffmail.com; [protected]@hdfclife.in; [protected]@hdfclife.com; [protected]@hdfclife.com; [protected]@hdfclife.com
Subject: #business#re: application no:[protected], hdfc life! Hdfc life191120

Sir,

Please accept our sincere apologies for the inconvenience caused to you.

We have forwarded your request to our medical team for sharing the reports with you and it will be shared at earliest.
With regards?
Aniket lawate | ecommerce & digital marketing operations| hdfc life
Hdfc standard life insurance co. Ltd., 14th floor, lodha excelus,
Apollo mills compound, n. M. Joshi road, mahalaxmi, mumbai - 400011
Excellence| people engagement | integrity | customer centricity | collaboration

From: anap dharmraj
To: "[protected]@hdfclife.in", "[protected]@hdfclife.com", "[protected]@hdfclife.com",
Cc: "[protected]@hdfclife.com", "[protected]@hdfclife.com", "[protected]@hdfclife.com", "[protected]@rediffmail.com"
Date: 18/09/17 06:04 pm
Subject: re: application no:[protected], hdfc life! Hdfc life191120

Dear team,

I have been contacting hdfc life repeatedly for getting my term insurance policy done.

However, there is no positive response from any of the staff of hdfc, but every time i get one mechanized auto reply:

“we apologize for the inconvenience caused.

This is with reference to your e-mail communication, we are coordinating with the concerned team. Please allow us some time while we get back to you with a proper solution.”

But practically no one seems to be interested in actually resolving the issue with my policy application.

This is my last request to all the seniors mentioned in the escalation matrix.

Hope i would get a positive reply and my queries are resolved...


Thanking you in advance

Regards,


Dharmraj anap

Mahindra institute of learning excellence (Mile),
Near mahindra engine plant,
Mouje talegaon, tal. Igatpuri,
Dist. Nashik – pin : 422403

Cell number : +91 [protected]
Token number : 23146629

From: [protected]@rediffmail.com [mailto:[protected]@rediffmail.com]
Sent: wednesday, september 6, 2017 6:38 pm
To: [protected]@hdfclife.in; [protected]@hdfclife.com; [protected]@hdfclife.com
Cc: anap dharmraj
Subject: fw: application no:[protected], hdfc life! Hdfc life191120

Dear team,

Please reply me positively.

I'm still waiting for the copy of report of medical checkup issued by apollo clinic.

It will make the things move faster and fulfill the policy formalities.

Awaiting a early revert from your side.

Thanking you,

Regards,

Dharmraj v. Anap
+91 [protected]

— disclaimer — the contents of this e-mail (Including the contents of the enclosure/ (S) or attachment/ (S) if any) are privileged and confidential material of mahindra and mahindra limited (M&m) and should not be disclosed to, used by or copied in any manner by anyone other than the intended addressee/ (S). If this e-mail (Including the enclosure/ (S) or attachment/ (S) if any) has been received in error, please advise the sender immediately and delete it from your system. The views expressed in this e-mail message (Including the enclosure/ (S) or attachment/ (S) if any) are those of the individual sender. —
— message from dharmraj anap on wed, 6 sep 2017 13:07:44 +0000 —
To:
"[protected]@hdfclife.in", "[protected]@hdfclife.com", "[protected]@hdfclife.com"
Cc:
Anap dharmraj
Subject:
Fw: application no:[protected], hdfc life! Hdfc life191120

Dear team,

Please reply me positively.

I'm still waiting for the copy of report of medical checkup issued by apollo clinic.

It will make the things move faster and fulfill the policy formalities.

Awaiting a early revert from your side.

Thanking you,

Regards,

Dharmraj v. Anap
+91 [protected]
— message from dharmraj anap on unknown —
To:

Subject:
Re: application no:[protected], hdfc life! Hdfc life191120

Dear pawan,

My registered email address is [protected]@rediffmail.com.

Till today, i haven't received the said medical report.

Request you to please check and confirm if the report is forwarded to correct address.

Regards,

Dharmraj v. Anap
+91 [protected]

From: "hdfc life"[protected]@hdfclife.in
Sent:mon, 28 aug 2017 17:02:05 +0530
To: [protected]@rediffmail.com
Subject: re: re: application no:[protected], hdfc life! Hdfc life191120
Dear mr. Anap,




Greetings from hdfc life!

This is with reference to your e-mail communication, we would like to inform you that as per revert received from our concerned team that we have share the medical reports to your registered email id.

We hope to have addressed your query,



We assure you the best of our services always.

For any further queries/clarifications, write us on [protected]@hdfclife. Inor call on[protected].

Warm regards,


Pawan pardeshi


Online query team-hdfc life

Hdfc standard life insurance company limited.in partnership with standard life. Regn no.101

Regd off: on-line service desk, 11th floor, lodha excelus, apollo mills compound, n. M. Joshi marg, mahalaxmi, mumbai - 400011, india.
On sat, 19 aug at 6:12 pm, hdfc life wrote:
Dear mr. Anap,




Greetings from hdfc life!

This is with reference to your e-mail communication, we have noted your request for medical reports.


Kindly allow us some time while we get back to you with proper solution.

For any further queries/clarifications, write us on [protected]@hdfclife. Inor call on[protected].



Warm regards,


Pawan pardeshi


Online query team-hdfc life

Hdfc standard life insurance company limited.in partnership with standard life. Regn no.101

Regd off: on-line service desk, 11th floor, lodha excelus, apollo mills compound, n. M. Joshi marg, mahalaxmi, mumbai - 400011, india.
On thu, 17 aug at 3:13 pm, d_anap wrote:
Dear simran singh,



further to your email and my telephonic discussion with a couple of executives, i understand that that

there is a change in the premium amount of my desired term plan policy of hdfc standard life.



i would like to ahead for the revised rates and arrange to pay the balance due also.



i request you to please share me my medical tests results which would help me for necessary actions to

shape up my health tand take precautions in future too.



hence please arrange to share me my medical and laboratory tests results of apollo clinic.





thanking you,











regards,





dharmraj v. Anap

+91 [protected]




191120:281816

— message from dharmraj anap on thu, 17 aug 2017 09:43:41 +0000 —
To:
"[protected]@hdfclife.in"
Cc:
Anap dharmraj
Subject:
Re: application no:[protected], hdfc life!

Dear simran singh,

Further to your email and my telephonic discussion with a couple of executives, i understand that that
There is a change in the premium amount of my desired term plan policy of hdfc standard life.

I would like to ahead for the revised rates and arrange to pay the balance due also.

I request you to please share me my medical tests results which would help me for necessary actions to
Shape up my health tand take precautions in future too.

Hence please arrange to share me my medical and laboratory tests results of apollo clinic.

Thanking you,

Mahendra thakre hdfc car loan nagpur. Mujhe used car loan dilaya. Mujhe bataya gaya after 6 month loan no forclosser charges. But jb mujhe after 9 month loan clear karna tha mujhe bola 2 sal k bad koi charge nahi lagega. Aakhir mujhe charges paid karke hi loan close karna pada. Aakhir aapke employee kya loan diane k liye jhuth bolte hai. Hdfc bank jhuti hai?

Hi, i am vijay salekar from mumbai.

On one fine day i got call from hdfc credit card team to offer credit card for life time free of charge. Before submitting documents, i clearly informed them about my above term (Life time free of charge credit card).

After submitting documents i received credit card at my door step without any verification call from hdfc. I was bit surprised hence i called hdfc credit card customer care to check hidden charges on the issued credit card.

I came to know that this card is not free of charge and it is chargeable at annual fee of rs. 500/-. I politely ask them to deactivate the card for which they informed me to send a letter to their chennai office as per their standard process. Afterword they suggest me to opt below services to avail life time free of charge credit card.

1. 3 retail transactions in 90 days
2. Register card for products like smartpay, one assist, payzap etc.

I have few question to hdfc.

1. Why do not they deactivate credit card on email or phone?
2. If false commitment is on their part, why they do not take up this with the concerned agency?
3. Why does hdfc need customer to make a call and beg for the deactivation of the card when mistake happened on their side?

I hereby informing to hdfc that neither i am going to call nor sending letter to chennai office. If i will get charged for the credit card i will lodge a complaint in consumer forum.

Regards
Vijay

Sir,
I am a current account holder in hdfc bank, tandur branch (Branch code.1638). My current account no. [protected]. My current account name is online traders.
My complaint against bank manager and his employee about his service and his behavior.
When i went to bank to know the details about applying for cheque book the employee name. Prasad kumar. He not give sufficient details, so i went to the bank manager (Samba shiva rao) and asking about details about applying for cheque book and his employees service. The bank manager use abuse words like you are illiterate.
So i say the bank manager, sir that is my fault so you insulting me. If you not give better service i will close my current account. The bank manager says you close the account.
As a bank manager he was responsible for give better service to account holders, instead he not well behaving with customers.
In this tandur branch, so many customers are not satisfies with bank manager with his service.

With like this behavior of bank manager and the employees your bank prestige is decreased in this tandur area.
Please take any action.

Thanking you sir,