HDFC Bank Complaints & Reviews

On 13 Oct 2017 I was transfer the mony from payzaap wallet to my SB account.
the balance was deducted from my wallat but amount not credited to my account.when i called to payzaap customer care of payzaap they are gave me a number.

my payzaap register no. -[protected]

Transaction id:[protected]iH38zW8

We entered wrong ifsc code for the transaction done on 14 Oct 2017 of amount 5000.Money is not transferred to bank account or not reversed.

Customer service team number is busy every time. No proper customer service.

Thanks,
[protected]

Please provide me the repayment schedule of my personal loan i had received from your esteemed bank twice (1) rs.5, 00, 000/- tenure 60 months in the month of april, 2015 and (2) rs.1, 50, 000/- tenure 36 months in the month of probably may/june, 2015 i just could not recollect the loan accounts no. But now, it is most urgent requirement for self submission to my office. So please help me by issuing the repayment schedules at the earliest possible.

Hi manoj,
1st time rs 1130 has deducted from my account for non maintenance of low balance. Then visited my home branch for querying everything. There bank representative shilpi garg told me that if you will deposit more rs 10000 again and log request to return the deducted amount. Then i will get the deducted amount back within a week. After deposit rs 11000 i have logged request online as well as visited so many branches to return that money. But received very poor response from everywhere. Instead of returning deducted amount, bank again deducted rs 400 today even i have more than 10000 rupees that time. Either take necessary action to return that money or i have to keep posting on social networking sites about false commitment of bank representative or bank.
Regards,
Neeraj

I had to open hdfc salary account for my first company. Since i had to create different bank account for my second company i am not using the former its been year and more since i logged in to the account. When i checked my gmail (I am not using it since a year too) the mail for account balance by hdfc says my balance is -8379.20
I cannot afford to pay this amount. Please help me close this account
Please let me out of this situation.

I was using a hdfc bank edc machine from long time.
When i had taken edc machine bank had given me circular of charges. I had confirm with them while taking edc machine.
After 1-2 years in may 2017 bank had charged in my account.in september while i was checking my mini statement then i come to know that every month low uses charges is dedected may 2017. Every bank must have to inform there customer by any communication way whenever rules are changed.
Hdfc bank had not informed me about changes in charges. They are now sending me new charges circular which is not applicable on me. Here i had request you to please provide my refund bank into my account.
My home branch is sion (Mumbai)
My number is [protected].
This is fraud with me as a royal customer.

Dear sir/mam,
I am anushri giri. I have salary w/o in hdfc bank.
A/c no.: [protected]
Customer id: 67901665

Mail id: anushri. [protected]@gmail.com

The problem is that - now i'm student, not working any where. I don't know that my salary account transfer to savings account and currently it's going negative balance. So request you to close my account.

My contact details:[protected]
Mail i'd: anushri. [protected]@gmail.com

Expect your quick response.

Regards,
Anushri giri.

Irctc username :- mssingh00
Platform used :- irctc connect app
Irctc transaction id :- [protected]
Train no. :- 12029 (Swarna shatabdi)
Booking quota :- tatkal
Route :- new delhi (Ndls) to beas (Beas)

Hdfc bank reference number :[protected]
Mode of payment :- hdfc netbanking
Amount :- 1056.80
Date of transaction :[protected]

I tried to book ticket on 10th october, 2017 for train number 12029 from new delhi to beas. During booking time, on payment page i entered the all credentials and press ok, after two seconds it shows me error. Money is debited from my account but ticket is not booked.
I waited for 5 days to get my money back, but i still not get my refund back.

I need my money back please do the needful.

Dear sir,
This is naresh kumar from chennai, one month before i have paid rs. 2000 to institute of company secretaries of india but the transaction was a failure. Transaction date is 24/09/2017 around 11.00 am. I have compained "n" number of times regarding the issue. But the bank is not at all responding properly. Since its is unsuccessful transaction they are asking for proof of such transaction. How can i provide the same? It is the responsibility of the bank to check the proof o[censored]nsuccessful transaction.

My customer id is 73273508
Last registered complaint no which is o[censored]tmost no use is 1402903. I want my refund at any cost at the earliest possible.

I ordered online goods to the site dhamaalshop.com on 11-april-2017 with using my hdfc credit card & merchant payment gateway (Hdfc) and the same were expected to be delivered at my given address, but i never received the same till date. But neither i got solution from "consumerhelpline.gov.in" nor from "hdfc bank". Please help me out to provide solution to refund back my non delivered product, as i was using hdfc bank credit card as well hdfc gateway & after there was immediately information given to national consumer helpline for this fraud website & fraud gateway which is provided by hdfc bank.
Where is my fault since i m getting mental & financial harrasment..??
Docket number:-
National consumer-237203, 294399
Hdfc bank -[protected].[protected].

Attached is the print screen & dispute form for your reference.
Even though i had already completed my payment to hdfc bank as per my billing cycle.
Communication mail with hdfc.
Kindly refund the total amount (5498) of this transaction asap.

Today (15oct 17) i got a call in disguise from hdfc people (Around 2pm) they asked about my debit card which needs to be upgraded. Though i didn't discolse then pin, before i could understand 2 transaction took place from payumoney and some one in the name of sandeep kumar was credited twice the amount of inr 9021/-. A total of 18042 was deducted from the account i have informed customer care and payumoney about this. Transaction id of[protected] and[protected] is requested to block at payumoney. Tomorrow i will visit the branch.
I found the debit card is deactivated now! No clue on who did this?? I didn't directly ask hdfc customer care to block, they told me to visit branch as soon as possible.

Please let us know, what are the chances that i get my money back? And how long it will take to settle.

Myself krunal pardeshi s/o rajendrasinh pardeshi have register for cashless hospitalization for my father rajendrasinh pardeshi at nirmal hospital surat, gujarat.
Hdfc ergo rejected my application saying that during initiation of policy (Year 2014) we didn't disclose about diabetic symptom of my father. Indeed, at the time of policy issuance (Year 2014) medical test was conducted and it has been revealed that my father is diabetic. For that i am paying 10% more premium since last three years. Have attached snapshot of policy and additional payment receipt.
Note: at the time of policy issuance policy company was l&t insurance which changed to hdfc ergo in year 2017.

Contact no. +91-[protected]
Email: krunal. [protected]@gmail.com
L&t policy number:[protected]
Hdfc ergo policy number:[protected]

Bank didn't respond in time to my complaint number hbl[protected] case number 06024615, docket number[protected] dtd 4th oct 2017 and due date 2 working days. Bank repeats its mistake again.

Dear mrdhayananth and mrmathai

Happy diwali greetings
Bit surprised that no response from mr mathai to my complaint hbl[protected] case number 06024615 and docket number[protected]
About his finding upon investigation complaint date 4th oct dead line for resolution 2 working day

I am shocked again to see minimum balance amount of rs 708 deducted on 13th oct 2017 irrespective of maintaining minimum balance amount for general savings account

Not giving proper response to complaint and repeating same mistake again and again is a serious violation and unethical banking practice

With this mail i notify that i reserve the right to take necessary legal action against hdfc bank and its velachery main road branch officials

I would like to notify that some other staff of the branch are calling my son mr. R. Abhaiguru customer id of hdfc bank810751 who is maintaining another sb account in the same branch are frequently calling him to apply for international credit card.

My son is a student he doesnt have any kind of income he is not eligible to apply for any credit card

Without knowing the fact the concerned official of branch is calling him repeatedly and disturbing him since the calls are received from bank branch landline number the calls are not blocked by the dnd facility activated in the mobile

You are requested to investigate on this matter on priority and do the necessary corrective action within 2 work days including reversal of charges deducted gst earlier dues of rs 256 to advice bank branch staff no to disturb customers on credit card application without verifying eligibility criteria

With regards

Ravirajanb
[protected]

Ravirajan balakrishnan [protected]@yahoo.co.in

4 oct (11 days ago)


To dhayananth. Raj. George. Mathai, loganathanr. Kr.
Grievance. Redr.


Dear mr. Dayananth.
Thanks for your info. Why should i lose rs 256 for no fault of mine i haven't requested to change my account type rather i am compelled to do so which is a violation of agreement with bank. It is clear negligence by bank. Not taking call is an excuse. The answer must be in writing. All my grievances related to non provision of locker. No service by single point contact etc. Not addressed. Hence i would like to escalate the issue till my tax amount is paid upto any level. Let hdfc bank grievance team address the issue after proper investigation. If i didn't receive convincing response then i would take all other options available legally and ethically.

Regards
Ravirajan. B

Hi team,

I tried to book irctc train ticket on oct 10th 2017 through hdfc netbanking. The transaction was failed twice due to no response from bank. And an amount of rs. 3450 was debited from my hdfc bank account twice. I did not receive any refund yet.
I'm attaching the transaction ids here:
[protected] and
[protected]

Please refund the concern amount.

Thanks
Manjusha k
[protected]

Hi team,

I have a hdfc saving account with zero balance. I am not using the account since more then one year and i am charged with inr600/- quarterly. At the time of account opening the bank executive never told me about such charges. Now the bank has made an overdue of approximately inr8000/- rupees on the account in minus balance. Sometime back amount of inr4000/- was transferred to this account and its automatically adjusted in minus balance.

Request you to look in to the matter and help me to recover the money for hdfc savings account with zero balance.

Thanks
Ankur gupta
Mobile [protected]
Email-id ankie. [protected]@gmail.com

I got an hdfc credit card last year. A month later i got priority pass with the card. I was told that i can avail two complementary lounge visits per quarter. It seems later their policy changed but i was not intimated about it. I used the priority pass on 22nd july and i got a charge of inr 1700+taxes in september months's statement. I tried to call customer care but they are saying that i don't have any option other than paying the bill. They are not even closing my credit card. I want either my card to be closed or refund of the charges.

I made a payment of rs 250 through payzapp an app of hdfc bank on 23 sep 17 for recharging my mobile no.
The transaction was failed but the amount was deducted from my account. I enquire the same from payzapp customer care they informed me that my amount will be refunded with in 5 working days. After 5 days i checked again from payzapp customer care then they told me that your refund has been given check from your bank. I checked from my bank they have no clue about all this. Till date i am waiting for the refund. You are requested to do the needful.

Dear sir,

I have the above saving account in your hdfc bank in greater noida up branch i m not satisfy your bad service, bank is without information cut my amount again to last month 531+531+434 every months why.? I have also fd account in this account

Kindly return my deducted amount otherwise i m going to consumer court i m going to branch but branch is not given the any satisfy reply

Hi, i am using hdfc credit card for more than 5 years, i never opted for the service one-time assitant but it got activated automatically which charged 1899 rupees on my october statement. Spoken to hdfc credit card customer i care, where they will help me out and also spokeneassist customer care, karan who is rep ultimately useless.

I am wondering how these kind services get activated without the knowledge of customers, where this is very irritating and these kind of a things spoils the trust, long earned name of the bank.

Sir i applied for car loan through netbanking, (Zip drive car loan)
I filled the required details while applying the loan, i. E car details, car dealer address from whom i want to purchase car.
After submitting the online form immediately i received the message from hdfc that my car loan of rs 625391/- has been disbursed to samudra vehicles pvt ltd, meerut, & e-delivery voucher no. Is [protected]

I want to change my car (Make & model) i. E i want to purchase other car.
So request you to please cancel my car loan.

My loan number is. [protected]
[protected].
Furqan malik