HDFC Bank Complaints & Reviews

Hdfc securities customer service and bank employees are not able to give me correct information they are able to provide aquirate information they no only to take their salary and their is wastage of consumers time online service executives are also not willing to solve my problem i am suffering from these issues for 30 days but customer pretend is not likely to entertain my problems

Dear sir,

Its been over 4 months that my mother had requested her credit card to be blocked. Every time my mother wanted to block her credit card your bank employees had misled her in kolkata rajarhat branch. My mother was force to make police complain as well due the hdfc pathetic service. You bank employees are also harassing mother. Since, she lives alone in kolkata and also a senior citizen and maybe that's the reason your bank is taking undue advantage of my mother.

I am send giving you mother's details, please stop harassing her and block her card also well. We don't want to keep any relation with your bank where they don't value their customer and also harass them unnecessarily.

Name - jayasree das
Card number - [protected]

I have been penalised for cheque bounce, wherein i have sufficient amount in account. But i am trying since last week to speak to hdfc mangalore kadri branch no one responding to calls and also there are not professionally behaving with us. I am in saudi so i am not able to come down for this reason.
I am asking for fax number but they are saying they do not have fax number in bank. Please solve my issue since paying penalised for no reason i think its logic.

I am really disappointed with credit card. My wallet was stolen after which i blocked my credit card. To reissue the card, there was a problem. My old address was of pune but i had relocated to mumbai. To change the address, i tried to contact hdfc through phone banking but it was of no use since the card was blocked. Then, i went to the nearest branch (Khadakpada, kalyan) but they simply refused and told to contact through phone banking which was no use to me. Now, i don't know what to do. I have filled a form for address change and sent through khadak pada but it has been more than 15 days. This is my last option, otherwise i will give my business to other banks

Hi team,

I have loaded the cash into pay zapp wallet on 14-sep-2017 but money deducted from my credit card and money not loaded in my wallet, on the day i called to support team they said that the amount is refunded same day itself. But still now i’m not received the refund.

I called to bank and raised the dispute request so they given temporary credit from bank.
Bank asking me the payment confirmation from merchant.

Kindly help me to provide the payment confirmation details so i can submit to the bank same.

Below given reference for reversal of transaction from pay zap support team

Transaction date: 14-sep-2017
Amount: 5000
Pay zapp reversal reference number:[protected]

Hi,
Actually i lost my hdfc food card recently. And i got new one. I want that rest of amount of my previous food card should be transffered to new one. My hdfc food card details are given below.

Old card details-
Name - vikrant kumar saini
Employee id - 643729 (Cognizant technology solution)
Card no-[protected]

New card details-
Name - vikrant kumar saini
Card no-[protected]
Total amount-5116 rupees

Dear sir/madam
I md tobarak ali, applied for three new policy no[protected], 19070596,[protected] on 04/03/2017, 15/03/2017, and 17/05/2017 in your company. The total primium amount of 1, 45, 000.00. I have provided through cheque of malda district central co-op bank. But till now i have not receving my policy bond. When i caii to hdfc customer care then customer care represantive say that it was a regular term policy of 10 years primium paying term which they toid me that it was a singal term investment policy. I have visited their office several time but they did not responce about my
Concern. Right now some personal reason i unable to continue my policy, but now a day "guiness insurance brokers" agent is cheating with me agine call me and say again invesment for income tax amount/gst pay/noc pay/medical amount pay, before u tottal amount pay u totall amount paid by hdfc company.
So i am totally forged by the broking agency at the time of issurance of the policy i am feeling very helpness situation. And dear sir/madam as i am unable to pay and continue such as a huge amount future for my finicial condition. I want to cancel my policy no[protected], 19070596,[protected] and eagar to refund my money back as i am not willing
To process future. So please accept my request and do the same as per my request.

Thank & regards your's fathfully
Md tobarak ali

Hi

I am holding a credit card ending with number *9800 and due to some fraud transaction happened on my card i have requested to get it blocked. I have raised a request for a new card and they have issued it ending *4002 by charging 100 rs/- now even the 4002 card has been blocked for some reason and when am trying to reach customer care they have given me a message saying card has been blocked and we will allocate new card to you.. I want 4002 card to be unblocked.

Please reach to me on any clarification

Regards
Supraja. K
[protected]@gmail.com

I was using platinum debit card where the fees for the card is 885 including all the charges. I cancelled this debit card and applied for an lower grade which is business debit card and cost for that is 250 rupees. This, i have done based on the customer care executive suggestion. He mentioned through netbanking minimum card can be applied is business card. If you want still basic then you have to visit the branch.

Then i went to nearest bank to apply for an insta basic card and called customer care to cancel the 250 rupees business card request. They took the request and i got the confirmation call from them saying the card will not be delivered since the card request is cancelled. But they have delivered the platinum card and charged the debit card issuance fees as 885. I called customer care and raised a complaint chnc[protected].

They closed the complaint saying even if i downgrade the card through netbanking still they will send the upgraded card which is not mentioned anywhere.

Second issue is they have delivered the card even though they have accepted the card cancellation request.

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 0675 without my concern on date:27/09/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 2823678
Name :- karthik hn
Mobile no. :- [protected]
Credit card number ending :- 0675
And
In the name of smartemi auto debited 1299/- plus processing fee 100/- from my credit card number ending with 0675 without my concern. So cancel this service and refund the same amount.

And i already registered my complient in hdfc creditcard complients in date:03/10/2017. But they are not revert yet.

To,
Bank manager,
Hdfc bank,
50, masudpur vasant kunj
Main road, new delhi-70

Subject: requesting refund my amount. Information to customer id: 57854736, hdfc bank, vasant kunj branch, new delhi.
Dear sir,
This is to inform you that my hdfc bank account number [protected], bank address: 50, masudpur, vasant kunj, main road, new delhi-110070, has been showing regular deductions of 3rd party cash txn inc gst 170817 starting from 12 august, 2017 to 30 august, 2017. The details are as follows:
30 aug 2017
3rd party cash txn inc gst 170817-mir[protected] mir[protected] 177.00
12 aug 2017
3rd party cash txn inc gst 200717-mir[protected] mir[protected] 177.00
Total: - 354
None of these cuts were ever done previously and i was also not informed about any new policy of the bank that would entitle hdfc to make these cuts from my account. The total amount is equal to inr 354. Therefore, request you to kindly refund the money and not make any deductions further, without prior intimation to me, failure of which will prompt me to take it up for further action with the rbi.
Immediate action will be appreciated. Thanks.
Yours faithfully,
Dharmender kumar
Phone: [protected]
Email: [protected]@gmail.com
Sign: dharmender kumar
Date: 11/10/2017

I have applied credit card on 09/09/2017. All verifications done. On that time executive told it will be delivered in 8 days. But all verifications took 15days. Then due to signature variation it was declained. I hadn't received any clarification regarding this since[protected]. Then i applied another time. Then executive came and collect the signature document. This time executive told with in 3 days it will be delivered all the process is completed. But i havent received any confirmation.
Now i have checked the application status. Still it is in disapproved status.
Please look into this and take action.. I'm fullyunsatisfied with your services. Taking too much time and response.
Application reference no :[protected]s3.
Customer id:73449966
Dob: 23/05/1992
Mobile no: [protected]

Hi,

I was doing a transaction of rs. 500 with airtel.
The money got deducted from my account but the transaction failed.
I received an sms from airtel stating that the transaction has failed.

Can you please ensure that the money is returned to my account.

Savings account no.: [protected]

Transaction details:
Narration:[protected]ccaairtelin
Refrence number:[protected]

I have received verification calls to my office desk, verification got completed successfully, when i checked my status i saw this msg online as 'disapproved' application

Reference number [protected]n1

Status:- disapproved

Remarks:- a format of the copy of letter sent to you has been attached for your reference. Pls fulfill the requirement and respond to us for processing the application further. Thank you

What the hell is this, when i never got any letter, how could they say that they sent a letter?

I saw the status and understand which is got disapproved due to not responding the letter copy which is sent from you for me. Let me know which address you sent the letter, because i didn't not any letter copy from hdfc bank.
Thanks & regards
Sunil dhakar

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited - from my credit card without my written consent. On date:10/10/2017. I am not interested about this service and did no apply/requested for such service.. So cancel the membership and please do not charge my credit card on the issue or cancellation.

I regret that i applied credit card with wrong bank whose intentions are are not straight forward.

This is clear instance o[censored]p selling / promoting one assist service.

Radha ramesh

Please note due to security reasons credit card /account details are not provided

Please note that i applied for hdfc credit card and got reference no : [protected]n1. I got all verification done at my office and residence too. I got multiple calls at office too for verification.

Today got checked in hdfc link showing track your card application. Found the reason as follows.

Application reference number
[protected]n1
Status
Disapproved
Remarks
Disapproval of the credit card application does not reflect in anyway on your credit standing or your financial stability

Please let us know the reason why it got disapproved enen after several rounds of verification

Thanks & regards,
Abhishek kumar

I have demat account with hdfc bank. My cust i'd is 65971149. Hdfc is deducting large amount of brokerage amount from last three days.in last three days they have deducted more then 15000 rs. Today also i earned profit of 13000 but they deducted more then 7600 and send just 3375 by neft. I want my money back or else in will drag you in court for deducting my earnings.

Dear hdfc bank team,

Without any consent from card holder, hdfc deducted money for plan activation i did not get any call to activate this one assist membership. But they are automatically debited my hdfc credit card.

Please do needful to refund the charge.

Don't activate this type of subscription in future.
Without my knowledge.

If not, i will cancel my account in hdfc bank.
Please revert.

Thanks & regards,
Suraj sudrik

Hi,
My name is deepshikha pareta. I had applied for hdfc bank credit card reference no. [protected]s2. Which got rejected.

The person who took details from me has applied twice on my behalf. Now its showing rejected. Move over that person also does n't pick up the call so i'm not able to get any clarification on the same.

Dear team member, i received mail stating that -
We wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.

Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability.

I have never applied for any banks credit card, i have never applied for loans and all. More over there aren't any dues whose payment i hae to do. Then on which ground my card has been rejected. Please check the issue. If its because of dual application, then let me clear it that its hdfc's agent's fault not mine. Why i'm suffering. Please check the issue and let me know where it went wrong.

Thanks & regards
Deepshikha pareta
[protected]@gmail.com

Respected sir
With due humble submission
Beeg to state that i mr eyakud alom mondal is a loan customer from your bank. Dhubri branch but i have left one instalment the last manth, sep/17 due to my mather illess, today sudently from the tele caller call me and misbehave with me but one thing that already i have promised that i will made my payment running manth i, e oct/2017 although the recovery telecollar (Binita) agent rubish be have me, the telecollar phone no [protected]
And managar's (Sajahan jahangir alom)
Phone no [protected] but i request you please solve my problem otherwise even incident epread of my family then then fully
Rerponsibilily you and telecollar and manager

So i request you to kindly initialize the
Telecollar and manager and take necessary action, and this oblige

Yours faithfully
Eyakud alom mondal
Loan no 47453347