HDFC Bank Complaints & Reviews

Hi sir,

There is two fraud transactions happened with my hdfc credit card on 20/09/2017 rs. 2200.00.

I don't know how and why that money got deducted from my account.

Please check and refund this amount back to my credit card account immediately.

Below is the details of transaction:

20/09/2017 one97 communications ltnoida 2, 200.00

Thanks & regards,

Sayani sengupta

Dear sir/madam,

It is to inform you that i had requested for reversal of late payment charges to your representative. But every time your representative would promise me that the same would be reversed in your next bill, every time would be fulfilled by your agent/representative. Due to this, such late fee increased to rs. 9643.49 (Given below) which leads to creation o[censored]nnecessary liability on me.

Statement period late fee finance charges

March, 2017 700.00
April, 2017 700.00
May, 2017 700.00 522.34+83.75=606.09
June, 2017 - 587.63
July, 2017 700.00 591.03+83.49=674.52
August, 2017 700.00 1231.47+63.70+10.43=1305.60
September, 2017 750.00 1380.02+65.59+24.04=1469.65
October, 2017 750.00

So, it is my humble request through this letter that pls reversal those unnecessary charges that levied against the credit card bill as early as possible so that i can clear the all dues of credit card. I want to full & final settlement of this card. Following of the detail of my card:-

Cardholder name:-nitish gupta
Reg mob no-[protected]

You can reached me at my registered mobile no.in case of any problem your kind co-operate in this regard is highly appreciated.

Hello,

This inform to us unnecessary visit 12/10/2017 time 15:00 and fraud inquiry at my home for house loan. This is very serious matter. I have not taken any loan for hdfc bank. I guy was visit my home &he is confirm the i m hdfc loan department for loan inquiry regarding brikesh patel loan amount was 25lac. It has to be wrong information pass from hdfc bank. He is go to my neighbor. And asking my from hdfc bank from loan department. Also call to neighbor son fron krushan bhai and correspondence and he is asking please share brikesh patel mother number and where is she job location. This is very serious matter from your end.

Agent number is [protected]. From hdfc bank so why are the wrong information pass the i m hdfc bank loan department.

Point below mention.

1. [protected]
2. Hdfc loan department shivalik.
3. Call recording proof.
4. Wrong information pass.
5. Who is this voice.
6. My call recording proof.
7. Unnecessary fraud loan member visit at my home.
8. I want to full investigation from your side.

I have called this number 13/10/2017. This number is mr. Sandeep panday. We have just talk to your are come my home. Then he is very aggressive tone and berate this voice. He is confirn the never come to my home. So who is come my home and this number mr. Sandeep panday called neighbor. If mr. Sandeep does not come then how to put the phone so how did this number talk?

Please confirm the who is came to my home and fraud inquiry.

Brikesh patel.
[protected]

Hi there. I dont know what is happening. My cc is showing limit left around 22000 (Cash-credit).
But whenever i swipe it somewhere or i use it for online transaction it just goes decline.
Please let me know the real issue.
Card ending 1408. Please check the query asap nd resolve this please. I will deactivate my account nd will throw this card away.

It has been about 2 months i have opened nre and nro account with hdfc bank in gujarat, at the time of opening my account the lady (Ms mamta sonare who opened my account) had my mobile no. Written in residence phone no. Instead of mobile phone no i am not able to transact as it says my phone and email id are not set up
I have been receiving email regarding my account information and balance alerts etc
I have submitted all my documents as requested updated my kyc documents recently

I ve preclose my jumbo and insta loan in july'17 yet i ven't received closure stmt for it. Being calling to phone bank from last couple of months nothing is working out... Pathetic service.. Feel cheated.. Everytime ur executive say give 4 days i m waiting for last 4 mths... Doesn't understand how much time it takes to generate a stmt. Hope atleast now i will get a response.

Hi team,

I am using hdfc credit card from last more than 4 years but i haven't miss any payment of it but this time i missed payment of around rs.3, 500 and paid late by 8-9 days around but what i can see is the heavy charges in the form of late fees and finance charges, applied in my next bill which is not justified at all. (As shown in the below screenshot).

I request you to please take this as an exception and reverse the same charges from my account.

Thanks,
Ca. Gaurav jain
+91 [protected]

HDFC bank needs to give it's EMPLOYEES some serious training material on customer service. I applied for PL and was told it will be processed in a week .. it took then 3 weeks to process the application. You call them 5 times for the same query and you will get 5 different answers and none of the answer is true.
Poor customer service.
You drop them emails, they will not respond.
You call them, they will hang up on you.
I wish HDFC goes bankrupt and gets lost from the business.

Dear sir
This is bring to your kind notice that in the statement of month
Oct, 2017 the rs-1200/- is added for membership, at the time of
Issuiinng the card the agent do not told me about this type of
Charges otherwise we do not take this card. Please cancel/ommite the
Membership charge as i can able to bear this type of charges otherwice
Stop this
Card at once
Detail is given below
Name-sharad mishra
Mob. No..-[protected]
Card no.[protected]

I have transferred 5000rs from my payzapp account to my bank account but my amount from the wallet was debit and it was not credited to my brothers bank account and also i dint even got any response from the customer care when i mailed them and the number for helpline is not working. What should i do now. This is my transaction id[protected]it81ql8.

Hello,

I’m not receiving otp when adding a new beneficiery from past 4 months. I have spoke with customer care team, everytime they have been saying “the peoblem will be solved in next 24hrs”. I’m getting alerts on my mobile. Either the bank has to remove this otp option or provide good service. Hiw can i use the banking services with out receiving otp. Hope someone from hdfc bank will fix this. Thanks.

On 7thoctober 2017 saturday i added 20, 000rs to my payzapp wallet by using my hdfc credit card, 20, 000 has added to the payzapp wallet, 1stly i transferred 5000 rs to my friends axis bank acc it shown that transaction is successful, i thought that it is credited and i started to transfer fund rs 5000 to my hdfc bank by two times it got succesful and also credited 10, 000 to my hdfc acc and lastly i send 5000 rs through contact name to myself it also got successful y transferred and credited to my acc, but the 1st transaction to axis acc fund has not received in to axis bank account but money got deducted from payzapp wallet.
A transaction from payzapp on which has not been refunded yet. On multiple queries, customer care support call centre anytime busy no response from hdfc, they just diverting by telling this is not our dept like that silly answers, no response right now,

I suffered and torchered by hdfc bank from past 5 months. Seriously very unfaithful bank. No one in the bank executives cleared my query and creates unwanted amount day by day. All persons provide fake information. This is very disappointed because no any court, law and admin is present in india to stop this type of fake activities. And i also recommended to all users please do not use the hdfc credit cards specially.

Very very bed person miss gide me and my husband... For loan. He said i give 10.5 but at the time of vehicle delivery my husband chack installment and amount it's 12.6 my gide and fraud work same on hdfc.. Then my husband says what is this??? He said " sir sale k liye asa kerna padta h... I want to areng a call for hdfc customer care department plz hum kyo safer kreeee

Hi,

I have been trying since 4 days to contact customer care of hdfc bank to get my query resolved regarding fixed deposit liquidation before maturity date. But whenever i try to contact customer care, after entering correct inputs, the call automatically disconnects.
I have sent a comoalint also on hdfc website but have not got any response.
Please resolve it or call me asap.

Thanks,
Sanchit sehgal
+91-[protected]
[protected]@gmail.com

Sir, i have saving account in hdfc bank since 2014. But after it reaches 0 balance they continued to debit charges. Now it is negative. As per the rbi guideline, they should not have done it. I approached to the concerned branch, they said you had signed a form stating that you will maintain the minimum balance. That's why you have to pay charges before closing it. I request you to please help me.

Hi sir/madam,

Im associated with this bank for the last 4 months. I have maintained the minimum balance. I can't understand, why bank charges from my account of 354 rs. Charges reference i'd amb chrg incl gst for sep2017-
Mir[protected]. Multiple times on 3 oct 2017 charges is taken from my account. So kindly check & give me your reply asap. My account number is [protected], chirkunda. Please refund the amount asap. I request you to double check the account and refund the amount.

Regards,
Amar

Dear sir/madam,
I had applied for a balance transfer of my home loan (Currently i have my home loan from icici home loan), and before applying i asked the hdfc excutive that how much time it will take he said maximum 20-25 days now its more than 45 days and i didnt get any disbursement details and now i want my prossesing fee return. (File #[protected] request you to look into this and refund the processing fee amount.
I am extremely dissatisfied with the service. I have been holding hdfc savings bank account since 2008 but this is the first time i experiencing such a pathetic service.
Expecting a positive response
Thank you
Regards
Manish goel

My name is ashish mishra. I joined a company in the year 2016-dec and that company opened my salary account in hdfc bank but didn't give any basic terms and conditions of salary account. I left that job after 1 month. After 7 month, i saw that rs.-3700 is being charged on my account as asd deduction. I am totally shocked and worrying about the same. I am getting lpg subsidy every month which is deducted that is not good.
Now i want to close my account.
So please acknowledge this letter and kindly cooperate with me.

Thanks
Ashish mishra

I have hdfc credit card i haven't used it once. I am getting a msg for paying 2142rs for some insurance. I have got my card from bank itself. While giving this card they haven't informed me about any insurance. N when i called customer care they said they don't know.. Bank people have blocked my card for not paying that amount. I was in bank at that time n they said bank people have no rite to block credit cards they can only block debit cards that also if customer is giving in written with id proof n all.. So i don't understand without information how u can block someone's card for no reason.. So i am not ready to pay this amount because they haven't informed me anything regarding insurance... I want my card to be unblocked or u just close it.. Because having a card but can't use it.. So there is no use of it.. And customer services people have no sense to talk and they don't know how to solve problems