HDFC Bank Complaints & Reviews

HDFC bank needs to give it's EMPLOYEES some serious training material on customer service. I applied for PL and was told it will be processed in a week .. it took then 3 weeks to process the application. You call them 5 times for the same query and you will get 5 different answers and none of the answer is true.
Poor customer service.
You drop them emails, they will not respond.
You call them, they will hang up on you.
I wish HDFC goes bankrupt and gets lost from the business.

Dear sir
This is bring to your kind notice that in the statement of month
Oct, 2017 the rs-1200/- is added for membership, at the time of
Issuiinng the card the agent do not told me about this type of
Charges otherwise we do not take this card. Please cancel/ommite the
Membership charge as i can able to bear this type of charges otherwice
Stop this
Card at once
Detail is given below
Name-sharad mishra
Mob. No..-[protected]
Card no.[protected]

I have transferred 5000rs from my payzapp account to my bank account but my amount from the wallet was debit and it was not credited to my brothers bank account and also i dint even got any response from the customer care when i mailed them and the number for helpline is not working. What should i do now. This is my transaction id[protected]it81ql8.

Hello,

I’m not receiving otp when adding a new beneficiery from past 4 months. I have spoke with customer care team, everytime they have been saying “the peoblem will be solved in next 24hrs”. I’m getting alerts on my mobile. Either the bank has to remove this otp option or provide good service. Hiw can i use the banking services with out receiving otp. Hope someone from hdfc bank will fix this. Thanks.

On 7thoctober 2017 saturday i added 20, 000rs to my payzapp wallet by using my hdfc credit card, 20, 000 has added to the payzapp wallet, 1stly i transferred 5000 rs to my friends axis bank acc it shown that transaction is successful, i thought that it is credited and i started to transfer fund rs 5000 to my hdfc bank by two times it got succesful and also credited 10, 000 to my hdfc acc and lastly i send 5000 rs through contact name to myself it also got successful y transferred and credited to my acc, but the 1st transaction to axis acc fund has not received in to axis bank account but money got deducted from payzapp wallet.
A transaction from payzapp on which has not been refunded yet. On multiple queries, customer care support call centre anytime busy no response from hdfc, they just diverting by telling this is not our dept like that silly answers, no response right now,

I suffered and torchered by hdfc bank from past 5 months. Seriously very unfaithful bank. No one in the bank executives cleared my query and creates unwanted amount day by day. All persons provide fake information. This is very disappointed because no any court, law and admin is present in india to stop this type of fake activities. And i also recommended to all users please do not use the hdfc credit cards specially.

Very very bed person miss gide me and my husband... For loan. He said i give 10.5 but at the time of vehicle delivery my husband chack installment and amount it's 12.6 my gide and fraud work same on hdfc.. Then my husband says what is this??? He said " sir sale k liye asa kerna padta h... I want to areng a call for hdfc customer care department plz hum kyo safer kreeee

Hi,

I have been trying since 4 days to contact customer care of hdfc bank to get my query resolved regarding fixed deposit liquidation before maturity date. But whenever i try to contact customer care, after entering correct inputs, the call automatically disconnects.
I have sent a comoalint also on hdfc website but have not got any response.
Please resolve it or call me asap.

Thanks,
Sanchit sehgal
+91-[protected]
[protected]@gmail.com

Sir, i have saving account in hdfc bank since 2014. But after it reaches 0 balance they continued to debit charges. Now it is negative. As per the rbi guideline, they should not have done it. I approached to the concerned branch, they said you had signed a form stating that you will maintain the minimum balance. That's why you have to pay charges before closing it. I request you to please help me.

Hi sir/madam,

Im associated with this bank for the last 4 months. I have maintained the minimum balance. I can't understand, why bank charges from my account of 354 rs. Charges reference i'd amb chrg incl gst for sep2017-
Mir[protected]. Multiple times on 3 oct 2017 charges is taken from my account. So kindly check & give me your reply asap. My account number is [protected], chirkunda. Please refund the amount asap. I request you to double check the account and refund the amount.

Regards,
Amar

Dear sir/madam,
I had applied for a balance transfer of my home loan (Currently i have my home loan from icici home loan), and before applying i asked the hdfc excutive that how much time it will take he said maximum 20-25 days now its more than 45 days and i didnt get any disbursement details and now i want my prossesing fee return. (File #[protected] request you to look into this and refund the processing fee amount.
I am extremely dissatisfied with the service. I have been holding hdfc savings bank account since 2008 but this is the first time i experiencing such a pathetic service.
Expecting a positive response
Thank you
Regards
Manish goel

My name is ashish mishra. I joined a company in the year 2016-dec and that company opened my salary account in hdfc bank but didn't give any basic terms and conditions of salary account. I left that job after 1 month. After 7 month, i saw that rs.-3700 is being charged on my account as asd deduction. I am totally shocked and worrying about the same. I am getting lpg subsidy every month which is deducted that is not good.
Now i want to close my account.
So please acknowledge this letter and kindly cooperate with me.

Thanks
Ashish mishra

I have hdfc credit card i haven't used it once. I am getting a msg for paying 2142rs for some insurance. I have got my card from bank itself. While giving this card they haven't informed me about any insurance. N when i called customer care they said they don't know.. Bank people have blocked my card for not paying that amount. I was in bank at that time n they said bank people have no rite to block credit cards they can only block debit cards that also if customer is giving in written with id proof n all.. So i don't understand without information how u can block someone's card for no reason.. So i am not ready to pay this amount because they haven't informed me anything regarding insurance... I want my card to be unblocked or u just close it.. Because having a card but can't use it.. So there is no use of it.. And customer services people have no sense to talk and they don't know how to solve problems

On 13 Oct 2017 I was transfer the mony from payzaap wallet to my SB account.
the balance was deducted from my wallat but amount not credited to my account.when i called to payzaap customer care of payzaap they are gave me a number.

my payzaap register no. -[protected]

Transaction id:[protected]iH38zW8

We entered wrong ifsc code for the transaction done on 14 Oct 2017 of amount 5000.Money is not transferred to bank account or not reversed.

Customer service team number is busy every time. No proper customer service.

Thanks,
[protected]

Please provide me the repayment schedule of my personal loan i had received from your esteemed bank twice (1) rs.5, 00, 000/- tenure 60 months in the month of april, 2015 and (2) rs.1, 50, 000/- tenure 36 months in the month of probably may/june, 2015 i just could not recollect the loan accounts no. But now, it is most urgent requirement for self submission to my office. So please help me by issuing the repayment schedules at the earliest possible.

Hi manoj,
1st time rs 1130 has deducted from my account for non maintenance of low balance. Then visited my home branch for querying everything. There bank representative shilpi garg told me that if you will deposit more rs 10000 again and log request to return the deducted amount. Then i will get the deducted amount back within a week. After deposit rs 11000 i have logged request online as well as visited so many branches to return that money. But received very poor response from everywhere. Instead of returning deducted amount, bank again deducted rs 400 today even i have more than 10000 rupees that time. Either take necessary action to return that money or i have to keep posting on social networking sites about false commitment of bank representative or bank.
Regards,
Neeraj

I had to open hdfc salary account for my first company. Since i had to create different bank account for my second company i am not using the former its been year and more since i logged in to the account. When i checked my gmail (I am not using it since a year too) the mail for account balance by hdfc says my balance is -8379.20
I cannot afford to pay this amount. Please help me close this account
Please let me out of this situation.

I was using a hdfc bank edc machine from long time.
When i had taken edc machine bank had given me circular of charges. I had confirm with them while taking edc machine.
After 1-2 years in may 2017 bank had charged in my account.in september while i was checking my mini statement then i come to know that every month low uses charges is dedected may 2017. Every bank must have to inform there customer by any communication way whenever rules are changed.
Hdfc bank had not informed me about changes in charges. They are now sending me new charges circular which is not applicable on me. Here i had request you to please provide my refund bank into my account.
My home branch is sion (Mumbai)
My number is [protected].
This is fraud with me as a royal customer.

Dear sir/mam,
I am anushri giri. I have salary w/o in hdfc bank.
A/c no.: [protected]
Customer id: 67901665

Mail id: anushri. [protected]@gmail.com

The problem is that - now i'm student, not working any where. I don't know that my salary account transfer to savings account and currently it's going negative balance. So request you to close my account.

My contact details:[protected]
Mail i'd: anushri. [protected]@gmail.com

Expect your quick response.

Regards,
Anushri giri.