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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 1119

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M
manjusha klp
from Chirala, Andhra Pradesh
Oct 15, 2017
Resolved
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Address: Ranga Reddy, Andhra Pradesh, 500046

Hi team,

I tried to book irctc train ticket on oct 10th 2017 through hdfc netbanking. The transaction was failed twice due to no response from bank. And an amount of rs. 3450 was debited from my hdfc bank account twice. I did not receive any refund yet.
I'm attaching the transaction ids here:
[protected] and
[protected]

Please refund the concern amount.

Thanks
Manjusha k
[protected]
Nov 18, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2017
HDFC Bank Customer Care's response
Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, Date & amount of transaction and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information

-Bejoy
HDFC Bank Customer Assistance
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    A
    Ankurg01
    from Kotputli, Rajasthan
    Oct 15, 2017
    Resolved
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    Resolved

    non maintenance charges

    Address: New Delhi, Delhi

    Hi team,

    I have a hdfc saving account with zero balance. I am not using the account since more then one year and i am charged with inr600/- quarterly. At the time of account opening the bank executive never told me about such charges. Now the bank has made an overdue of approximately inr8000/- rupees on the account in minus balance. Sometime back amount of inr4000/- was transferred to this account and its automatically adjusted...
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    P
    P_Kumar
    from Bengaluru, Karnataka
    Oct 15, 2017
    Resolved
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    Resolved

    Address: 560066

    I got an hdfc credit card last year. A month later i got priority pass with the card. I was told that i can avail two complementary lounge visits per quarter. It seems later their policy changed but i was not intimated about it. I used the priority pass on 22nd july and i got a charge of inr 1700+taxes in september months's statement. I tried to call customer care but they are saying that i don't have any option other than paying the bill. They are not even closing my credit card. I want either my card to be closed or refund of the charges.
    Nov 16, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 16, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your complete issue, credit card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

    -Manoj
    HDFC Bank Customer Assistance
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      S
      Shov
      from Pauni, Maharashtra
      Oct 15, 2017
      Resolved
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      Resolved

      Address: Ghaziabad, Uttar Pradesh, 201002

      I made a payment of rs 250 through payzapp an app of hdfc bank on 23 sep 17 for recharging my mobile no.
      The transaction was failed but the amount was deducted from my account. I enquire the same from payzapp customer care they informed me that my amount will be refunded with in 5 working days. After 5 days i checked again from payzapp customer care then they told me that your refund has been given check from your bank. I checked from my bank they have no clue about all this. Till date i am waiting for the refund. You are requested to do the needful.
      +1 photos
      Nov 18, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 16, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      We are sorry for the unpleasant experience you had with us. We request you to provide us with your registered contact details and transaction details at the below given link. http://bit.ly/2aJ9wGW Mention Ref ID PZ[protected] so that we can check the issue & help you with the same.

      Anay
      HDFC Bank Customer Assistance
      Oct 24, 2017
      Updated by Shov
      I have forwarded all the asked details many times on the given link. Still waiting for response from hdfc official.
      Registered No. [protected]
      Transaction detail - Screenshot attached
      Is there any progress on my complain?

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        S
        Saraswat Pradeep
        from Ingraj Bazar, West Bengal
        Oct 15, 2017
        Resolved
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        Resolved

        Address: Gautam Buddh Nagar, Uttar Pradesh, 201305
        Website: [email protected]

        Dear sir,

        I have the above saving account in your hdfc bank in greater noida up branch i m not satisfy your bad service, bank is without information cut my amount again to last month 531+531+434 every months why.? I have also fd account in this account

        Kindly return my deducted amount otherwise i m going to consumer court i m going to branch but branch is not given the any satisfy reply
        Nov 23, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Oct 15, 2017
        Updated by Saraswat Pradeep
        pl refund my amb charges against my a/c no [protected]
        Oct 15, 2017
        Updated by Saraswat Pradeep
        Dear sir,

        HDFC bank service is very very poar and his staff behavious is very bad theye are deducted my amount againt to again without my information so pl returm my unnecessary deducted amount

        prdeep saraswat
        [protected]
        Verified Support
        Oct 23, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        As a one time service gesture we have processed reversal of said charges which will be credited to your account in 3 working days. Our branch official has tried to contact you however could not get through.

        -Manoj
        HDFC Bank Customer Assistance
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          V
          vigsan2008
          from Delhi, Delhi
          Oct 15, 2017
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          Hi, i am using hdfc credit card for more than 5 years, i never opted for the service one-time assitant but it got activated automatically which charged 1899 rupees on my october statement. Spoken to hdfc credit card customer i care, where they will help me out and also spokeneassist customer care, karan who is rep ultimately useless.

          I am wondering how these kind services get activated without the knowledge of customers, where this is very irritating and these kind of a things spoils the trust, long earned name of the bank.
          HDFC Bank customer support has been notified about the posted complaint.
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            F
            Furqan Malik
            from Dehra Dun, Uttarakhand
            Oct 15, 2017
            Resolved
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            Resolved

            Address: Meerut, Uttar Pradesh
            Website: Hdfc zip drive

            Sir i applied for car loan through netbanking, (Zip drive car loan)
            I filled the required details while applying the loan, i. E car details, car dealer address from whom i want to purchase car.
            After submitting the online form immediately i received the message from hdfc that my car loan of rs 625391/- has been disbursed to samudra vehicles pvt ltd, meerut, & e-delivery voucher no. Is [protected]

            I want to change my car (Make & model) i. E i want to purchase other car.
            So request you to please cancel my car loan.

            My loan number is. [protected]
            [protected].
            Furqan malik
            Nov 18, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 18, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            Please mail us at [protected]@hdfcbank.com from your registered e-mail ID along with below details for further assistance: Loan Application Number Complete Name of applicant on whose name Loan is disbursed Date of birth (as provided in Loan Application form) Correspondence address with Pin code ( as provided in Loan Application form) Loan amount EMI amount Mode of payment (Electronic Clearing Service / post dated cheques / Standing Instructions) Incase post dated cheques(Cheques numbers for last 3 Equated Monthly Installments ) debited from your bank account Account number from which the Equated Monthly Installment is collected Bank Name from which the EMI is collected Date on which the EMI is collected Vehicle Number(incase of Vehicle loan) PAN Number Contact Number.

            -Bejoy
            HDFC Bank Customer Assistance
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              S
              subodh chaudhari
              from Pune, Maharashtra
              Oct 15, 2017
              Resolved
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              Address: Pune, Maharashtra

              Hi,

              I had lost my food plus card, i am a tcs associate, could you block the card and issue the new card. Also my old card has balance money in that account around 1k.

              Could you please transfer the amount in the new card. I am waiting for you response.

              The food card number is : [protected]

              Please resolve this matter asap.

              My email : subodh. [protected]@tcs.com
              Nov 18, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 17, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              Please mail us at [protected]@hdfcbank.com from your registered email id along with your old card number, registered mobile number and your employee code for further assistance in this regard. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.
              -Anay
              HDFC Bank Customer Assistance
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                P
                pandiyarajAyyappan
                Oct 15, 2017
                Resolved
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                Am maintaining hdfc bank account for last 6 years... The last one year am in abroad, so am not suppose to use my indian account for transaction. Also i had my own nre account.

                Amount has been deducted for not maintaining minimum balance.. Now my account balance is -448 inr.

                Also august and september month penalty has been deducted in one day t. At least if you could deducted for august month... I would be aware of this issue in august itself.

                Hdfc cheated my amounts by deducting two months penalty without any intimation
                +2 photos
                Nov 18, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 16, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your complete issue, account details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Manoj
                HDFC Bank Customer Assistance
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                  M
                  Manojsinghrawat85
                  from Delhi, Delhi
                  Oct 14, 2017
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 110044

                  Dear sir/mam,

                  My account no is [protected], some amb charges are debiting from my account without my notice. This is very hectic without any intimation unnecessarily my amount is being debited. If you are not going to refund my amount i have to close this account for sure. Really fed-up with this bank request you to kindly get it resolved.

                  Pls find some entries of amb chrg incl gst

                  18/09/17 amb chrg incl gst for may2017-mir[protected] mir[protected] 18/09/17 354
                  18/09/17 amb chrg incl gst for jun2017-mir[protected] mir[protected] 18/09/17 59.16
                  18/09/17 amb chrg incl gst for jul2017-mir[protected] mir[protected] 18/09/17 708
                  18/09/17 inst-alert chg inc gst jul-sep2017-mir[protected] mir[protected] 18/09/17 17.7
                  18/09/17 amb chrg incl gst for aug2017-mir[protected] mir[protected] 18/09/17 708
                  12/10/2017 amb chrg incl gst for sep2017-mir[protected] mir[protected] 12/10/2017 177
                  Nov 17, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 17, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,
                  Your email has been received vide ref id[protected] in this regard. We will take up the matter with concerned branch and revert to your email in 5 working days.
                  -Manoj
                  HDFC Bank Customer assistance
                  Hello,

                  i m the hdfc customer, hdfc has become more worst which is not use for any savaing as planned, and what is amb chrg incl gst for oct2017-mir[protected], this is very worst, i m planning to clsoe the account within december. Minimum balance should be 5k its not possible, just get back to us with refund information.

                  Account number: [protected]
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                    L
                    LakhanS
                    from Delhi, Delhi
                    Oct 14, 2017
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                    Address: Faridabad, Haryana, 121001

                    Hi,
                    This is lakhan singh. I made a transaction through payzapp on 22/10/2017 in which i transferred 5000 /- from my payzapp wallet to my hdfc bank account. But i entrered incorrect ifsc code as hsfc0000396 instead of correct ifsc code hdfc0000396. Initially it showed transation failed but amount was deducted from my wallet and not received in my bank account. Now in history that transaction is showing successful but no amount is received in bank account as ifsc code entered was incorrect. My transaction id is[protected]zq16zk1
                    Now i tried their number multiple times but their number is always busy also i send email three times but no response yet.
                    Feeling cheated... Big fraud company... Please stop using this app

                    Thanks,
                    Lakhan singh
                    [protected]
                    Dear Customer,

                    That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW & with the ref ID PZ[protected] in the comment box for us to track it.

                    Bejoy
                    HDFC Bank Customer Assistance
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                      I
                      Indranil Nandi
                      from Chennai, Tamil Nadu
                      Oct 14, 2017
                      Resolved
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                      Resolved

                      Dear sir/madam

                      This is to inform you that myself indranil nandi holding an account with your bank at salt lake sector v branch kolkata, west bengal. My account number is [protected]. At thetieof opening it was a salary account but i have left the company in feb 2015. I am not using this account from 2015 onwards still the bank withut intimating me has converted this account into savings and are putting a charge of 699 rupees per month for non maintainenance which is against rbi policy. I was staying abroad for long time and currently staying in mumbai. Hence it is impossible for me to operate this account. Request you to kindly close the account as early as possible and intimate me as i will not be using this account anymore.

                      Thanks & regards
                      Indranil nandi
                      Mobile -[protected].
                      Nov 17, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 17, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Your email has been received vide ref id[protected]. We will take up the matter with your branch and revert to you in 5 working days.

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        S
                        sri_daran
                        from Yavatmal, Maharashtra
                        Oct 14, 2017
                        Resolved
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                        Address: Rajkot, Gujarat, 360003

                        Hi,

                        I have the problem with the hdfc regalia card which is majorly faced by many. While getting the card, i was given the priority pass as a complementary one which clearly states that 12 visits to lounge of any airport for a validity period of 3 years.

                        Now for my recent two lounge visits of aug 2017, they have charged rs. 4224/-, that too in my oct 2017 billing and on telephone enquiry after that only, the policy change has been revealed.in between, i did not get any communication regarding policy change. Basically, they can't change the policy as they wish at any time. Even if they change in between, they should ensure that it is intimated with proper acknowledgement. You see, for their product promotions, how many times they call and trouble us?
                        For my mail to senior official, as expected, an useless reply has been received by me in which they tend to educate me on how to use credit card / priority card etc.,
                        The only way is to wait for few days for customer - satisfactory resolution or otherwise to quit hdfc
                        +1 photos
                        Nov 22, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 15, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your complete issue, credit card details account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          S
                          shashikirang000
                          from Raichur, Karnataka
                          Oct 14, 2017
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                          Address: Bangalore, Karnataka, 560030

                          Cancellation of one assist membership
                          I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 6470 without my concern on date:08/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund debited amount of rs.1299/-

                          Oneassist relationship number : 2870859
                          Name :- shashi kiran g
                          Mobile no. :- [protected]
                          Credit card number ending :- 6470

                          Oneassist customer care people where disconnecting call when i was saying about cancellation of this service... Disappointed
                          Hdfc bank was careless without my proper acknowledgment how can you activate such services for my card from past 7 days i'm trying to reach concerned person.. Bank assist me to call oneassist customer care but oneassist people say bank only assisted us to activate this service...
                          HDFC Bank customer support has been notified about the posted complaint.
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                            P
                            Prakash Ch Sahoo
                            from Kolkata, West Bengal
                            Oct 14, 2017
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                            I don't want one assist membership. Please cancel it as early as possible today. Without my permission why it is happening? Stop auto debit from my credit card towards one assist membership. If it is debited ;reverse it to my ac within no time. I'm for this type o[censored]nknown service. Forcefully nothing should be done. To earning white money is not so easy. How dairl u people are doing this. It's too much; really i am unhappy. Thanks u. Regards prakash ch sahoo.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            Greetings from OneAssist...!

                            We are unable to trace your details. Request you to kindly revert us by messaging us on facebook. Please share your membership details on our facebook page.

                            Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                            Sagar

                            (Team OneAssist)
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                              U
                              urvashi seth
                              from Delhi, Delhi
                              Oct 14, 2017
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 110095
                              Website: www.hdfc.com

                              Since i had a salary account with you i am getting deduction of non maintenance on the account every month. Bank refused to convert it to the salary account as i have all the salary slips and transactions. Also need settlement on my credit card but rep refused to follow that. Either i'll file the case on you guys or work on it asap. These people dont listen to the customer and have all sought of deductions to the customers. I am bearing this losss from last 4 months
                              Nov 14, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 14, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your account No./Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                Peermal SunderRaj
                                from Mumbai, Maharashtra
                                Oct 14, 2017
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra

                                This is #.. How come a bank can change my salary account (Which is created by my company) to saving ac without any notice.. I used my hdfc card when i was with previous company just solely because of salary withdrawal.. But when i left that company last year i. E., 2016.. I haven't used that card nor the bank services.. To my shock i received a msg last month which states that " my account is in negative 7862 " when i logged in to verify it through net banking... It indeed was true... Why the heck i've been penalised that much amount knowing i haven't used your bank services after i left my previous job.
                                +1 photos
                                Dec 8, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 15, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your complete issue, account details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  S
                                  Subodh kr thakur
                                  from Mamit, Mizoram
                                  Oct 14, 2017
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                                  Address: Ranchi, Jharkhand, 834001

                                  By mistake i transfered 5000 rupees to account number[protected] @kkbk0005631 through payzapp on 12/10/2017 (Thursday) at 12.46 pm, transaction id :[protected]kc26cx7, i visited kotak bank but they told that this account doesnt exist so better to concern payzapp, plz try to refund that amount in my wallet.

                                  Thanks and regards
                                  Subodh kumar thakur
                                  #[protected], [protected]
                                  Money has not received in to sbi bank account but money got deducted from payzapp wallet. The transfer date was 13/10/17 at 06:09 pm.

                                  mistakenly transfer of money, to some others account - Comment #2885778 - Image #0
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                                    M
                                    Manas18goel
                                    from Ludhiana, Punjab
                                    Oct 14, 2017
                                    Resolved
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                                    Resolved

                                    Address: Ludhiana, Punjab, 142026

                                    When i got the credit card, i was told that i dont have to give any annual charges on my card. It is completely free. Yet they are now charging me 1000 rs for annual charges. I am really disappointed in them. When i called the customer care, they say there will be charges. They are misleading customers about the annual charges telling its free. I didnt expect it from hdfc
                                    Nov 20, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 15, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your complete issue, credit card deails and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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                                      K
                                      kanaiya k.patel
                                      from Delhi, Delhi
                                      Oct 14, 2017
                                      Resolved
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                                      Resolved

                                      Address: Gandhinagar, Gujarat

                                      My name is kanaiya patel. I have seen that 800/- rs is deducted from my hdfc salary account. That is for depository services but i am not using demat account of hdfc security. Bank has provided free account with salary account but i hadn't use it till now. Even till now, i haven't log in it also. Bank has charged 800/- rs of amt fir the same. I don't want still service provider gice it on free of cost and after start to take charge for it. If someone is not using service that means the person doesn't want this service. The service provider has responsibility to block or close account. But they can't charge any amt without informing to customer. Regards, kanaiya [protected] /k. K. [protected]@gmail.com
                                      Nov 15, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 14, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      I request you to share your account no., charge details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      Verified Support
                                      Oct 15, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      I request you to share your account and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                      -Manoj
                                      HDFC Bank Customer Assistance
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