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HDFC Bank Complaints & Reviews

2.9
Updated: Jan 28, 2026
Complaints 32943
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HDFC Bank reviews & complaints page 1119

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R
Ranjith319
Oct 16, 2017
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Hello,

I’m not receiving otp when adding a new beneficiery from past 4 months. I have spoke with customer care team, everytime they have been saying “the peoblem will be solved in next 24hrs”. I’m getting alerts on my mobile. Either the bank has to remove this otp option or provide good service. Hiw can i use the banking services with out receiving otp. Hope someone from hdfc bank will fix this. Thanks.
HDFC Bank customer support has been notified about the posted complaint.
Hello sir,
my debit card i missing so i beg request to you please deactivate my debit card

debit card no:-[protected]
cvv:- no:-345
upto:-05/21
a/c:-[protected]
a/h name:- jay ram singh
Branch
UDYOG VIHAR
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    9
    9942069880
    from Coimbatore, Tamil Nadu
    Oct 16, 2017
    Resolved
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    Resolved

    On 7thoctober 2017 saturday i added 20, 000rs to my payzapp wallet by using my hdfc credit card, 20, 000 has added to the payzapp wallet, 1stly i transferred 5000 rs to my friends axis bank acc it shown that transaction is successful, i thought that it is credited and i started to transfer fund rs 5000 to my hdfc bank by two times it got succesful and also credited 10, 000 to my hdfc acc and lastly i send 5000 rs through contact name to myself it also got successful y transferred and credited to my acc, but the 1st transaction to axis acc fund has not received in to axis bank account but money got deducted from payzapp wallet.
    A transaction from payzapp on which has not been refunded yet. On multiple queries, customer care support call centre anytime busy no response from hdfc, they just diverting by telling this is not our dept like that silly answers, no response right now,
    Nov 19, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 17, 2017
    HDFC Bank Customer Care's response
    "Dear Customer,

    That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW & with the ref ID PZ[protected] in the comment box for us to track it.

    Bejoy
    HDFC Bank Customer Assistance
    "
    I made a payment to cesc for bill payment on 9th October, payment was unsuccessful but amount of money deducted from account, after 2 working days im still not getting back the amount to my account.. Please do something needful.
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      J
      jkgjhsdvdfhvfjkgv
      from Ahmedabad, Gujarat
      Oct 16, 2017
      Resolved
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      Resolved

      Address: Solan, Himachal Pradesh, 173205

      I suffered and torchered by hdfc bank from past 5 months. Seriously very unfaithful bank. No one in the bank executives cleared my query and creates unwanted amount day by day. All persons provide fake information. This is very disappointed because no any court, law and admin is present in india to stop this type of fake activities. And i also recommended to all users please do not use the hdfc credit cards specially.
      Nov 16, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 16, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      Request you to share your card no., complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Manoj
      HDFC Bank Customer Assistance
      Hi,

      HDFC is Simply charging Depository Charges of 773.33, and Debit card charges of 885. And its was free debit card given for salaried account.

      Thanks,
      Yeshwanth
      [protected]
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        J
        Jyotianil Dulat
        from Unnao, Uttar Pradesh
        Oct 16, 2017
        Resolved
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        Resolved

        Very very bed person miss gide me and my husband... For loan. He said i give 10.5 but at the time of vehicle delivery my husband chack installment and amount it's 12.6 my gide and fraud work same on hdfc.. Then my husband says what is this??? He said " sir sale k liye asa kerna padta h... I want to areng a call for hdfc customer care department plz hum kyo safer kreeee
        Nov 18, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 17, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your complete issue, loan account details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

        -Manoj
        HDFC Bank Customer Assistance"
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          S
          sehgalsanchit92
          from Mumbai, Maharashtra
          Oct 16, 2017
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          Hi,

          I have been trying since 4 days to contact customer care of hdfc bank to get my query resolved regarding fixed deposit liquidation before maturity date. But whenever i try to contact customer care, after entering correct inputs, the call automatically disconnects.
          I have sent a comoalint also on hdfc website but have not got any response.
          Please resolve it or call me asap.

          Thanks,
          Sanchit sehgal
          +91-[protected]
          [protected]@gmail.com
          HDFC Bank customer support has been notified about the posted complaint.
          Even I am facing the same problem for the last 3 months and I am happy to see someone facing similar problem
          My account is locked.I am trying to contact support.After waiting for 30 mins in call.its getting disconnected how sick.Customer Care is worst.
          I have same issue from last 3 days. My credit card payment was not processed
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            R
            ranjan208
            from Mumbai, Maharashtra
            Oct 16, 2017
            Resolved
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            Resolved

            Sir, i have saving account in hdfc bank since 2014. But after it reaches 0 balance they continued to debit charges. Now it is negative. As per the rbi guideline, they should not have done it. I approached to the concerned branch, they said you had signed a form stating that you will maintain the minimum balance. That's why you have to pay charges before closing it. I request you to please help me.
            Nov 16, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 16, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            I'll ensure this is taken up promptly, I request you to share your complete concern, account no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Anay
            HDFC Bank Customer Assistance
            Oct 25, 2017
            Updated by ranjan208
            I mailed on maintained mail id on 16 October but I have not received any response from your side.
            Respected sir, I have already applied for credit card but yet nothing any mail any response from hdfc team or hdfc branch Dapoli. please give me details what I do gain credit card or why your team or branch nothing received my call, otherwise I quit my account as early within 10 days. hope you will reply me as early within 7 days
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              A
              Arya Amar Remo
              from Lala, Assam
              Oct 16, 2017
              Resolved
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              Resolved

              Address: Dhanbad, Jharkhand, 828207

              Hi sir/madam,

              Im associated with this bank for the last 4 months. I have maintained the minimum balance. I can't understand, why bank charges from my account of 354 rs. Charges reference i'd amb chrg incl gst for sep2017-
              Mir[protected]. Multiple times on 3 oct 2017 charges is taken from my account. So kindly check & give me your reply asap. My account number is [protected], chirkunda. Please refund the amount asap. I request you to double check the account and refund the amount.

              Regards,
              Amar
              Nov 18, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 18, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, Date & amount of debit of charges and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information

              -Bejoy
              HDFC Bank Customer Assistance
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                M
                Manish5goel
                from Brahmapur, Odisha
                Oct 16, 2017
                Resolved
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                Resolved

                Dear sir/madam,
                I had applied for a balance transfer of my home loan (Currently i have my home loan from icici home loan), and before applying i asked the hdfc excutive that how much time it will take he said maximum 20-25 days now its more than 45 days and i didnt get any disbursement details and now i want my prossesing fee return. (File #[protected] request you to look into this and refund the processing fee amount.
                I am extremely dissatisfied with the service. I have been holding hdfc savings bank account since 2008 but this is the first time i experiencing such a pathetic service.
                Expecting a positive response
                Thank you
                Regards
                Manish goel
                Nov 19, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 17, 2017
                HDFC Bank Customer Care's response
                Dear Customer,
                We request you to write to [protected]@hdfc.com for resolution of your query/complaint. Alternatively, please visit the link - https://www.hdfc.com/write-to-us/complaints?submode=HDB_WEBSITE for any Queries / Feedback / Complaints pertaining to HDFC LTD.
                -Manoj
                HDFC Bank Customer assistance
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                  A
                  ashish_1986
                  from Delhi, Delhi
                  Oct 16, 2017
                  Resolved
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                  Resolved

                  Address: Gautam Buddh Nagar, Uttar Pradesh

                  My name is ashish mishra. I joined a company in the year 2016-dec and that company opened my salary account in hdfc bank but didn't give any basic terms and conditions of salary account. I left that job after 1 month. After 7 month, i saw that rs.-3700 is being charged on my account as asd deduction. I am totally shocked and worrying about the same. I am getting lpg subsidy every month which is deducted that is not good.
                  Now i want to close my account.
                  So please acknowledge this letter and kindly cooperate with me.

                  Thanks
                  Ashish mishra
                  Nov 16, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 16, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your account and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Manoj
                  HDFC Bank Customer Assistance
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                    U
                    Ujwala Barot
                    from Bengaluru, Karnataka
                    Oct 16, 2017
                    Resolved
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                    Resolved

                    I have hdfc credit card i haven't used it once. I am getting a msg for paying 2142rs for some insurance. I have got my card from bank itself. While giving this card they haven't informed me about any insurance. N when i called customer care they said they don't know.. Bank people have blocked my card for not paying that amount. I was in bank at that time n they said bank people have no rite to block credit cards they can only block debit cards that also if customer is giving in written with id proof n all.. So i don't understand without information how u can block someone's card for no reason.. So i am not ready to pay this amount because they haven't informed me anything regarding insurance... I want my card to be unblocked or u just close it.. Because having a card but can't use it.. So there is no use of it.. And customer services people have no sense to talk and they don't know how to solve problems
                    Dec 5, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Oct 16, 2017
                    Updated by Ujwala Barot
                    Customer service people can't ever solve the problem
                    Verified Support
                    Oct 17, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I'll ensure this is taken up promptly. Please share your complete concern, card no. & registered contact details on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail. -Anay

                    -Anay
                    HDFC Bank Customer Assistance
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                      G
                      guddukr007
                      from Kolkata, West Bengal
                      Oct 16, 2017
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                      Address: 711302
                      Website: www.hdfcbank.com/htdocs/common/PayZapp/index.html

                      On 13 Oct 2017 I was transfer the mony from payzaap wallet to my SB account.
                      the balance was deducted from my wallat but amount not credited to my account.when i called to payzaap customer care of payzaap they are gave me a number.

                      my payzaap register no. -[protected]
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                        H
                        Heerendra Yadav
                        from Varanasi, Uttar Pradesh
                        Oct 16, 2017
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                        Address: 110092
                        Website: yes

                        Transaction id:[protected]iH38zW8

                        We entered wrong ifsc code for the transaction done on 14 Oct 2017 of amount 5000.Money is not transferred to bank account or not reversed.

                        Customer service team number is busy every time. No proper customer service.

                        Thanks,
                        [protected]
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                          tophy16
                          from Puruliya, West Bengal
                          Oct 16, 2017
                          Resolved
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                          Resolved

                          Please provide me the repayment schedule of my personal loan i had received from your esteemed bank twice (1) rs.5, 00, 000/- tenure 60 months in the month of april, 2015 and (2) rs.1, 50, 000/- tenure 36 months in the month of probably may/june, 2015 i just could not recollect the loan accounts no. But now, it is most urgent requirement for self submission to my office. So please help me by issuing the repayment schedules at the earliest possible.
                          Nov 28, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 17, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I'll ensure this is taken up promptly. Please share your complete concern, Loan Account No. & registered contact details on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                          -Anay
                          HDFC Bank Customer Assistance
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                            N
                            Neeraj9092
                            from Gurgaon, Haryana
                            Oct 16, 2017
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110001
                            Website: www.hdfcbank.com

                            Hi manoj,
                            1st time rs 1130 has deducted from my account for non maintenance of low balance. Then visited my home branch for querying everything. There bank representative shilpi garg told me that if you will deposit more rs 10000 again and log request to return the deducted amount. Then i will get the deducted amount back within a week. After deposit rs 11000 i have logged request online as well as visited so many branches to return that money. But received very poor response from everywhere. Instead of returning deducted amount, bank again deducted rs 400 today even i have more than 10000 rupees that time. Either take necessary action to return that money or i have to keep posting on social networking sites about false commitment of bank representative or bank.
                            Regards,
                            Neeraj
                            Nov 16, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 16, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your complete issue, account details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                            -Manoj
                            HDFC Bank Customer Assistance
                            Hi

                            I have received a SMS from Hdfc bank that I have submitted a mandate to hdfc to deduct 50000 money for bse
                            Please note I have given no such mandate
                            I went to branch today to complaint they could not help much

                            Please suggrst

                            Regards
                            Arijit
                            [protected]
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                              A
                              ayeshasultana044
                              from Bengaluru, Karnataka
                              Oct 16, 2017
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka

                              I had to open hdfc salary account for my first company. Since i had to create different bank account for my second company i am not using the former its been year and more since i logged in to the account. When i checked my gmail (I am not using it since a year too) the mail for account balance by hdfc says my balance is -8379.20
                              I cannot afford to pay this amount. Please help me close this account
                              Please let me out of this situation.
                              Nov 16, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 16, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your account number and registered contact details with complete issue to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                              -Manoj
                              HDFC Bank Customer Assistance
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                                Akkii
                                from Mumbai, Maharashtra
                                Oct 16, 2017
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra, 400017

                                I was using a hdfc bank edc machine from long time.
                                When i had taken edc machine bank had given me circular of charges. I had confirm with them while taking edc machine.
                                After 1-2 years in may 2017 bank had charged in my account.in september while i was checking my mini statement then i come to know that every month low uses charges is dedected may 2017. Every bank must have to inform there customer by any communication way whenever rules are changed.
                                Hdfc bank had not informed me about changes in charges. They are now sending me new charges circular which is not applicable on me. Here i had request you to please provide my refund bank into my account.
                                My home branch is sion (Mumbai)
                                My number is [protected].
                                This is fraud with me as a royal customer.
                                Nov 16, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 16, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your complete issue, account details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                -Manoj
                                HDFC Bank Customer Assistance
                                Oct 21, 2017
                                Updated by Akkii
                                I had mail to Mr Manoj on above email id on 17-10-17 but not received any solution from them. Don't know when my matter will solved. Pls help me out.
                                Oct 22, 2017
                                Updated by Akkii
                                Still no reply after 5 days

                                Dec 12, 2017
                                Updated by Akkii
                                Hdfc bank is not replying for wrongly charged into my account. I thought I will get refund through help of your website but still no refund I had received back to my account.
                                Sir Maine Soppetrade website SE apne HDFC account me 500 09/10/2017 ko transfer kiya but waha SE neft 10/10/2017 ko ho gya per Abhi tak mere account me nhi aaya
                                I just found in my account AQB SER CHGS INC GST JUL-SEP2017-MIR[protected] amount 1770.

                                Why 1770/- is withdrawned from my account ?
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                                  A
                                  ANUSHRI GIRI
                                  from Kolkata, West Bengal
                                  Oct 16, 2017
                                  Resolved
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                                  Resolved

                                  Address: 700091

                                  Dear sir/mam,
                                  I am anushri giri. I have salary w/o in hdfc bank.
                                  A/c no.: [protected]
                                  Customer id: 67901665

                                  Mail id: anushri. [protected]@gmail.com

                                  The problem is that - now i'm student, not working any where. I don't know that my salary account transfer to savings account and currently it's going negative balance. So request you to close my account.

                                  My contact details:[protected]
                                  Mail i'd: anushri. [protected]@gmail.com

                                  Expect your quick response.

                                  Regards,
                                  Anushri giri.
                                  Nov 17, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 17, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    T
                                    TECHIE NEWS
                                    from Bathinda, Punjab
                                    Oct 15, 2017
                                    Resolved
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                                    Resolved

                                    Website: netbanking.hdfcbank.com/netbanking

                                    Irctc username :- mssingh00
                                    Platform used :- irctc connect app
                                    Irctc transaction id :- [protected]
                                    Train no. :- 12029 (Swarna shatabdi)
                                    Booking quota :- tatkal
                                    Route :- new delhi (Ndls) to beas (Beas)

                                    Hdfc bank reference number :[protected]
                                    Mode of payment :- hdfc netbanking
                                    Amount :- 1056.80
                                    Date of transaction :[protected]

                                    I tried to book ticket on 10th october, 2017 for train number 12029 from new delhi to beas. During booking time, on payment page i entered the all credentials and press ok, after two seconds it shows me error. Money is debited from my account but ticket is not booked.
                                    I waited for 5 days to get my money back, but i still not get my refund back.

                                    I need my money back please do the needful.
                                    Nov 15, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 15, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I'll ensure this is taken up promptly, I request you to share your account no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      N
                                      NARESHKUMAR RAJENDRABABU
                                      from Chennai, Tamil Nadu
                                      Oct 15, 2017
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu, 600054

                                      Dear sir,
                                      This is naresh kumar from chennai, one month before i have paid rs. 2000 to institute of company secretaries of india but the transaction was a failure. Transaction date is 24/09/2017 around 11.00 am. I have compained "n" number of times regarding the issue. But the bank is not at all responding properly. Since its is unsuccessful transaction they are asking for proof of such transaction. How can i provide the same? It is the responsibility of the bank to check the proof o[censored]nsuccessful transaction.

                                      My customer id is 73273508
                                      Last registered complaint no which is o[censored]tmost no use is 1402903. I want my refund at any cost at the earliest possible.
                                      Nov 21, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 21, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We have raised the 2nd chargeback with the acquiring bank and we request you to check your account for credit by 23-Oct-17 (working day) as per NFS/Cashnet TAT, provided we do not get representment (i.e. proof of transaction) from the acquiring bank.

                                      -Manoj
                                      HDFC Bank Customer Assistance
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                                        A
                                        Anshulv
                                        from Gurgaon, Haryana
                                        Oct 15, 2017
                                        Resolved
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                                        Resolved

                                        Address: 122050

                                        I ordered online goods to the site dhamaalshop.com on 11-april-2017 with using my hdfc credit card & merchant payment gateway (Hdfc) and the same were expected to be delivered at my given address, but i never received the same till date. But neither i got solution from "consumerhelpline.gov.in" nor from "hdfc bank". Please help me out to provide solution to refund back my non delivered product, as i was using hdfc bank credit card as well hdfc gateway & after there was immediately information given to national consumer helpline for this fraud website & fraud gateway which is provided by hdfc bank.
                                        Where is my fault since i m getting mental & financial harrasment..??
                                        Docket number:-
                                        National consumer-237203, 294399
                                        Hdfc bank -[protected].[protected].

                                        Attached is the print screen & dispute form for your reference.
                                        Even though i had already completed my payment to hdfc bank as per my billing cycle.
                                        Communication mail with hdfc.
                                        Kindly refund the total amount (5498) of this transaction asap.
                                        Nov 27, 2017
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 17, 2017
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We have taken note of your comments expressed and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                                        -Manoj
                                        HDFC Bank Customer Assistance
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