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HDFC Bank Complaints & Reviews

2.9
Updated: Apr 15, 2026
Complaints 32946
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HDFC Bank reviews & complaints page 1127

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S
sharmatapas
from Daulatpur, West Bengal
Oct 8, 2017
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Address: Khordha, Odisha, 754208

Sir,
My self tapas ranjan sharma, from kendrapara distric, odish. Sir i have completed my interview in bhubaneswar branch, odisha under hr. Pranaya kumar gollena and nishikanta patra. Sir at that time i have also completed a small 2 hours online test. And they had told me that tapas plz you will come after 4 days then we will conform you that you will selected or not and i had gone after 4 days and they were told me that you are selected and go our cuttack branch meet pradip kumar subidhi. And had did like that. Sir when i had reached at that branch they also take my interview another time. Sir thats why i think this was a fake interview with me. Sir plz give me a perfect decision about this topic. My belief is that you will help me.
HDFC Life customer support has been notified about the posted complaint.
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    A
    Astic Thakor
    from Mumbai, Maharashtra
    Oct 8, 2017
    Resolved
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    Resolved

    Address: Surat, Gujarat, 394180

    I've applied a credit card on 2013... But some how one of your credit card executive might attested wrong document when submit a credit card application. Due to i've faced an issue when applying a loan in hdfc. Can some one please look into it and get it reolved as soon as you can..

    Note: my salary have credited in axis, but, your executive had requested me to submit another bank statement if you have. So, i've submitted the statement of bank of baroda.

    Hdfc bank, croma center, ram chowk, surat, gujarat

    Awaiting your reply
    Nov 26, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 09, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your complete issue credit card details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

    -Bejoy
    HDFC Bank Customer Assistance
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      K
      kamal_1979
      from Gurgaon, Haryana
      Oct 8, 2017
      Resolved
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      Resolved

      Address: Faridabad, Haryana, 121005

      Dear sir,

      I had visited hdfc atm in sector-23a, faridabad atm and security guard off the atm machine due to some error. When i said why you keep always ac off for atm. Whenever guard stay in atm only he keep on ac. I told him ac is not for you. Its for machine. He speak me very rudely and said you had not given me any loan. That you can say anything to me. Rarely we can see guard at atm and always atm ac is off when guard is not in atm. I am holding saving account and platinum card with hdfc as well. I use a lot this atm due to this is near my house. But you have to take action against them.in front of several people he had insulted.
      Hope to hear back from you soon.

      Regards
      Kamal jain
      [protected]
      Nov 14, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 13, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      We are unable to verify relevant details basis available information as all concerned guard has denied any incident, Request you to confirm us the ATM address in order to assist you further. The complete address and contact details of our Branches are available on www.hdfcbank.com> Find your nearest > ATM

      -Bejoy
      HDFC Bank Customer Assistance
      I visited hdfc atm at 8pm. There is two person standing and told me atm is close. I ask them there is no timing notice here. The start abusing me and shouting on me. They try to close door forcefully. They are not looks like atm. Because they are not wearing any uniform, no.id card. Any how i withdraw money from atm because it was urgent and my wife with me. I just want to understand why HDFC ATM close at 8 pm and why the guy told me he is atm guard is not in uniform or not having any id card card. I visited same atm many time. But the guard was not there. HDFC BANK protacting our money like this. Address HDFC ATM, village kankrola, pin code 122505.
      I want to comment on the rude behavior of the ATM cleaning staff, Today I visited Kalyan Radhekrinsna PA ATM for cash withdrawal around 12.15 p.m (12th December 21 at 12.15), a lot of people on queue to withdrawing the money, one person directly entire the ATM and announced the ATM is closed for audit and started cleaning after that he taking a lot of photographs, people asked him to complete the same and come out, he says cleaning audit is going on, so nobody can withdraw money, no money inside ATM, after that I entire the ATM and start to withdraw the money, he trying to push me, using bad words, I warned him that I will complain against him, he says what you want to do, this kind of people spoil the name of HDFC, request to do the needful, I have taken his photographs, I required will submit
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        P
        Palani Kms
        from Korampallam, Tamil Nadu
        Oct 8, 2017
        Resolved
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        Resolved

        Address: 635601
        Website: [email protected]

        Dear sir/madam
        Please close the subjected credit card account from past 1and half year i am informing the bank person to close but i did not got any support even login to the account also not done even i told the bank people to close the account but no response and i called to customer care also not got any response i am getting multiple call and messages even many time i gave letter to bank but they are tourchring me and disturbing my personal life as well official i am getting some problem in my official life my big mistake i took account in this hdfc bank do not want continue this bank relationship kindly close the account its my humble request else i do not have other option other than asking cop & press support...

        K palani army
        [protected]
        Customer id :63275335
        Nov 16, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 09, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        We are fully sensitized to your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

        -Bejoy
        HDFC Bank Customer Assistance
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          J
          Jinkal
          from Vadodara, Gujarat
          Oct 8, 2017
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          I have recently applied for the credit card. Before pin generation i got message that the hdfc bank has auto debited rs. 1299/- from my credit card number ending with 9582 without my concern for one assist. I am not interested about this service and don't want this membership any more. How can hdfc start any service for customer without my prior information and permission. Also they started emi. For this amount its totally unacceptable, also their customer care numbers are unavailable and cannot be reached. So cancel the membership and refund this debited amount of rs.1299/-

          Oneassist relationship number: 2864201
          Name :- jinkal chauhan
          Mobile no. :- [protected]
          Credit card number ending :- *9582
          HDFC Bank customer support has been notified about the posted complaint.
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            J
            Jitender Kumar1
            from Kanpur, Uttar Pradesh
            Oct 8, 2017
            Resolved
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            Resolved

            Address: 123001

            I have transferred 9k from hdfc to corporation bank from my saving account. But the transaction status is processor down and the amount is not credited to beneficiary. However amount is debited from my account.
            Please reverse back the transaction or get it transfered to the beneficiary as it amount has to be transferred very urgently.

            Ref:[protected]
            Nov 10, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 09, 2017
            HDFC Bank Customer Care's response
            Dear Customer,
            Please write to [protected]@hdfcbank.com with the Account number, date and amount of the transaction. Kindly mention reference ID TTU[protected] in the subject line.
            -Manoj
            HDFC Bank Customer assistance
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              G
              Ganesh Orsu
              from Hyderabad, Telangana
              Oct 8, 2017
              Resolved
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              Resolved

              Address: Bidar, Karnataka, 585328
              Website: [email protected]

              Hi this is vigneswar

              I had applied credit card (Application ref. No: [protected]dv) on 16/09/3017 and got a call 20th of sep'17 i got for verification after one week and said card will be dispatch within 2 days. After 2 days also i dint get the card info or status of the card, and i called customer care on 29st of sep'17 again customer representative said credit card application is still in progress. Till now i have called 4 to 5 times for the status, whenever i call, hdfc representative is saying still in progress and check after 2 days, i am very disappointed due to response and processing the credit card, the bad part is whenever i call the customer care, representative says check after 2 days.

              So finally i don't have choice.. I was chooses i was submitted a complaint in consumercomplaint.in. I got a response after a 3 days from your side.

              After that i got a mail for submit itr v to complete application.

              I know no need to submit itr v for salaried person and self employed persons have need to be submit itr v for credit card application. I'm a salaried person and i got a mail to submit itr v to approve credit card application.

              I don't know what's happening? I was submitted all the documents what your executive asked to me at the time of applying credit card. I informed to your executive about i don't have any itr v.. Now i got a mail to complete application i need to submit itr v.. It's not fair.. "finally hdfc bank disapproved my credit card application". Your irritating customers.. Why are you wasting my time if you don't want to provide credit card..? Say directly if i'm not eligible for your credit card.. I can step into another bank.. I choose you because of good ranking.. Now im thinking choose to another bank.. It's not a right method to treat your customers. You was took wrong verification on my application. Recheck my application once..

              I'm kindly asking to reverify my application once..
              Nov 9, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 09, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              We have reviewed your comments expressed with regard to your credit card application and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

              -Bejoy
              HDFC Bank Customer Assistance
              Oct 12, 2017
              Updated by Ganesh Orsu
              I will get a response As you said in 3 working daysI didn't got any response from your side..Even your not responding consumer complaint..it's not good to treat your customers.
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                G
                gopi doss
                from Perambalur, Tamil Nadu
                Oct 8, 2017
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                Address: 641107

                Such a headache options having in hdfc netbanking. There is no cancel option for any product. Then what is the use of having net banking.? I just verified how does smart emi works. After some times smart emi activated immediately and processing fee rs 100 debited from credit card ending 3878. Already i registered a compliant for one assist mfee cancellation. Rs 1299 +100 total rs 1399 debited from credit card. Such a worst service from hdfc bank. How to cancel smart emi.? You guys are very fast for activate or selling any product but you will act like tortoise when it comes deactivate process. Customer id# 71092738.

                Regards
                Gopidoss m
                HDFC Bank customer support has been notified about the posted complaint.
                Oct 08, 2017
                Updated by gopi doss
                Emi LN# 3079656
                Dear sir,
                I recently wrongly given request of Smart EMI of my HDFC bank Credit card balance amount. So Here i request you pls cancel my request, i want to pay balance payment of credit card.
                My HDFC Bank Credit Card Number- [protected]
                Name on Card - Ashok Adke
                Thanks & Regards,
                Ashok Adke
                Nasik.
                Maharshtra
                Mobile No- [protected]
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                  P
                  premshankar7160
                  from Kolkata, West Bengal
                  Oct 8, 2017
                  Resolved
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                  Resolved

                  Address: Siwan, Bihar, 105
                  Website: [email protected]

                  Dear sir
                  I inform to you i am hdfc credit card holder ([protected]). I have some loan outstanding. So paid per month regularly without fail through net banking. But this month i have paid rs. 2378 through net banking (Ib bill pay) but rs.2257 self deducted from my account through auto pay. Which (Rs. 2257) is refundable but not refund yet. Transaction (Deduction) details reference i'd attached in photo. Kindly look my problem and refunded my deducted amount.
                  Nov 12, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 09, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We observe that you have given us an instruction to claim the minimum amount due monthly outstanding on your card account from your savings account for your credit card payment. We note that the Autopay payment of Rs. 2, 257.40 is credited to your card on October 6, 2017 and we are in receipt of payment of Rs. 2, 378.20 through Netbanking on October 6, 2017. Hence we request you to maintain sufficient balance in your bank account to enable us to carry out your instruction effectively and to avoid making manual payment. We would like to inform that the excess balance on your credit card for Rs. 2, 198.32 will be adjusted towards your future transactions. In the event if you still request for excess balance refund we request you to revert to us to enable us to review and assist you accordingly.

                  -Bejoy
                  HDFC Bank Customer Assistance
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                    B
                    balajiyuvan1
                    from Nattam, Tamil Nadu
                    Oct 8, 2017
                    Resolved
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                    Resolved

                    I have made transaction october 2017 of 6:30 pm of 5000 to kodak mahindra bank. It was failed to transfer the money to bank so please refund the money to my payzapp wallet as soon as possible my registered mobile [protected].. It is very urgent to me.. I need to pay for my credit card already due date is crossed please refund me as soon as possible..
                    Oct 8, 2017
                    Complaint marked as Resolved 
                    Hey HDFC and payzapp team are you there are not .. please refund my amount otherwise I will make a f.i .r to police
                    HDFC Bank customer support has been notified about the posted complaint.
                    Oct 08, 2017
                    Updated by balajiyuvan1
                    I have made transaction October 2017 of 6:30 pm of 5000 to Kodak Mahindra Bank . it was failed to transfer the money to bank so please refund the money to my payzapp wallet as soon as possible my registered mobile [protected].. it is very urgent to me.. I need to pay for my credit card already due date is crossed please refund me as soon as possible..
                    Oct 13, 2017
                    Updated by balajiyuvan1
                    Thanks for payzapp . My money has been refunded on 11 October .. thank you thanks lot...
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                      C
                      Chethan3
                      from Mysore, Karnataka
                      Oct 7, 2017
                      Resolved
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                      Resolved

                      Address: Bangalore, Karnataka, 560091

                      Refund me and smart emi conversation not able to do hegic-crdt shld & fl cvr-, i did not apply for any insurance but auto magically 900 rs detected from my credit car in yesterday. Please refund my amount soon as soon, your hdfcbank credit card ending 8441 has been debited for credit shield insurance premium. You will receive your policy shortly. Like only msg received today.
                      Nov 22, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 08, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We can help with that. Please write to [protected]@hdfcbank.com with your Card No., charges details & registered contact details Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        R
                        Rajat Insan
                        from Amritsar, Punjab
                        Oct 7, 2017
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                        Address: Moga, Punjab, 142039

                        I have applied for the hdfc credit card but it comes policy one assist and i am not interested in this policy. They have the 1299 from credit card please help me. I have call their customer care many times they said it is important for you. However it is activated by them without my confrimation
                        Details are
                        Card no. * * * 4467
                        A/c no. *7737
                        Sorry i don't know the details of relation no. With assist
                        HDFC Bank customer support has been notified about the posted complaint.
                        Oct 07, 2017
                        Updated by Rajat Insan
                        my registered mobile no. is [protected]. name is rajat garg
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                          varghesepanto
                          from Mahe, Kerala
                          Oct 7, 2017
                          Resolved
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                          Resolved

                          I had tried to transfer 5000/- from payzapp wallet to an account on 10th oct 2017 and the transaction was failed and 5000/- seems to be deducted from my wallet even after the failed transaction. While checking the transaction history it's showing successful for a failed one. I tried to reach customer care help line no around 15 times and no one is attending even they are offering 24/7 support. Anyway i want my money back in my wallet and i cannot wait for long, i cannot trust this app any more and how can i trust this if i send a huge amount. This is the second time i am facing this issue.
                          Please donot give explanaton like, we will update the app i am also developer and i need my account money back in a day.

                          Transaction id:[protected]oe86rb0
                          Nov 21, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 09, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW & with the ref ID PZ[protected] in the comment box for us to track it.

                          Bejoy
                          HDFC Bank Customer Assistance
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                            thevar_mut
                            from Mumbai, Maharashtra
                            Oct 7, 2017
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                            Address: Mumbai City, Maharashtra

                            Cancellation of one assist membership
                            I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 7806 without my concern on date:19/09/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

                            Oneassist relationship number : 2795402
                            Name :- thevar muthuramalingam krishnan
                            Credit card number ending :- 7806
                            HDFC Securities customer support has been notified about the posted complaint.
                            Dear sir/Madam,
                            I am having savings account in our HDFC Bank Perambalur, Account No: [protected], I am opened Demat NSDL Account[protected] DPID (IN301549)... I have already closure form sent through HDFC bank but still not yet Demat account closed... Pl kindly close this demat account...
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                              R
                              Raju4493
                              from Mumbai, Maharashtra
                              Oct 7, 2017
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                              Address: Mumbai City, Maharashtra, 400070
                              Website: Chillr App

                              Hi, respected sir/madam

                              This is raju dyawa. The main reason for this complaint is, i had transfered amount of rupees 10000 to my dad account. Hdfc to vijaya bank.
                              Transaction id: [protected]. On 4th october 2017 10.30pm. Even i got the message stating inr 10, 000.00 dr to a/c no xx6021 towards upi-[protected]. Ifsc. Npci-pay[protected] upi payment chill valley 04-oct-2017. Your app showing transaction failed but the amount has been deducted from account balance, my dad account didn't get any balance.

                              So please kindly i request you to refund my amount of 10, 000 rupees as soon as possible.

                              Thanks & regards
                              Raju dyawa

                              Contact [protected].
                              HDFC Bank customer support has been notified about the posted complaint.
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                                G
                                gopi doss
                                from Perambalur, Tamil Nadu
                                Oct 7, 2017
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                                Address: 641107

                                I registered a complaint regarding one assist mfee. Till now i dint receive any response from hdfc. Is this right way to treat your bank customers. You guys were calling continously and selling credit cards. After that we people are suffering alot to get touch with you. Kindly cancel one assist mfee product and let me know i have already registered a complaint
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Abhisek835
                                  from Haldia, West Bengal
                                  Oct 7, 2017
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                                  This is abhisek nayak.
                                  Card :* 4375
                                  Mob : *596
                                  Hdfc support executive told me about hdfc ergo health insurance policy that i can avail for 2 years. So i will have to pay some amount each month as a premium and at the end of it if i don't renew again same amount of points will be credited which i can use to do shopping. I have paid for 22 months and now wanted to get clarification from customer care (How i will be getting that benefit and how to avail it). They are not responding or avoiding after hearing me out. Now i am not able to connect to them, call getting disconnected every time.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    gopi doss
                                    from Perambalur, Tamil Nadu
                                    Oct 7, 2017
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                                    Address: 641107

                                    Gopidoss m relationship no. Is 2863735. I want to cancel this product. You people are offering credit card and calling me but failed to intimate about one assist. Without my knowledge one assist activated and rs 1299 debited from my credit card. Kindly cancel and refund 1299. It should be last hereafter without my knowledge dont activate any product. Credit card ending 3878
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Oct 07, 2017
                                    Updated by gopi doss
                                    Kindly cancel that one assist mfee product and refund Rs 1299. You people are calling and offering credit card but failed to intimate about your products without our knowledge you guys were agreed that product on behalf o[censored]s and debited money from our pocket. Is this right way ?

                                    Oct 07, 2017
                                    Updated by gopi doss
                                    I need a response from you guys. Will u cancel or what
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                                      prince_pps
                                      from Delhi, Delhi
                                      Oct 7, 2017
                                      Resolved
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                                      Resolved

                                      Address: Amritsar, Punjab, 143001

                                      Cancellation of one assist membership
                                      I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 7017 without my concern on date:05/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

                                      Oneassist relationship number: 2863461
                                      Name :- prince sharma
                                      Mobile no. :- [protected]
                                      Redit card number ending :- 7017
                                      Aug 9, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Prince,

                                      Greetings from OneAssist...!

                                      We deeply regret for the inconvenience caused to you.

                                      As per your request, plan has been cancelled vide Service Request number 2425528 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

                                      Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                                      Regards,

                                      Brijesh

                                      Team OneAssist.
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                                        Nilesh Lilhare
                                        from Korba, Chhattisgarh
                                        Oct 7, 2017
                                        Resolved
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                                        Resolved

                                        Hi, i am nilesh. I was working in a company before and hdfc team came to my company for newly selected candidate to open the bank account. I opened bank account. After some months i left the job. Now my bank negative balance is -2179₹. Currently i am jobless. I don't know what should i do. According to rbi guidelines bank can not charge fine if balance is zero.
                                        I am thinking about to file a case against hdfc.

                                        Please help me guys.
                                        Nilesh lilhare
                                        [protected]
                                        A/c no. [protected]
                                        Nov 13, 2017
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 12, 2017
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We had responded to your e-mail on October 04, 2017 and Mr. Shreerang had also sent an e-mail to you. Please write back to the e-mail for assistance. Alternatively, we will respond to you with e-mail reference number[protected] within 3 working days. -

                                        Anay
                                        HDFC Bank customer assistance.
                                        Helpful
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