Claimed

HDFC Bank Complaints & Reviews

2.9

Updated: Feb 20, 2026

Complaints 32944

Resolved

18420

Unresolved

14524

Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank

HDFC Bank reviews & complaints page 124

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

As i have paid my HDFC credit card due amount as per the April 2022 statement and after i paid multiple times through internet banking and at last i found that i over paid the amount to my credit card mistakenly when i came to know i requested to refund back to my account but they are asking for another one week time for resolution not even for the refund they still not confirmed, All the time when we have due from my side the banks high in responsive and multiple representatives contacts us for the payment due now when we need a assist they are taking so much of time for a solution to refund.
Kindly help me to refund my cash to my debit account.
HDFC credit card customer care Email id mentioned below
customerservices.[protected]@hdfcbank.com

Jun 16, 2022

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 11, 2022

HDFC Bank Customer Care's response Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: H-209,38 park majestique,wadachwadi road,undri pune-411060

We have cleared jumbo credit loan and amount fully paid to credit card loan.

and we required credit card noc and closure letter for our reference.

we send them regarding noc handwritten letter to them but no response already received them almost 10 days eariler but no response.

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I deposited money in zerodha which was debited from zerodha back to my account due inactive status of my account. The money was debited from Zerodha’s end on 06/05/2022 under transaction no. N[protected] and it said the money should be in my bank account within 24 hours but it’s been two days now

May 20, 2022

Complaint marked as Resolved

.

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Sir,
I have applied for home loan for rennovation work of my house at HDFC, Kottayam on January-2021.Processing fee of Rs.3540/- has been remitted.The property situated in two survey nos. so that two deeds and other supporting document submitted.But every day they are demanding for unusual documents.That also I submitted from time to time.But the loan was not sanctioned.
After 3 months on April last week I decided to withdraw the application.My time and money wasted for this loan at your bank

I applied loan from other bank within days it was get sanctioned.
Kindly see the matter seriously.

Sd
Vinod.K

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

"09/05/2022 Around 8:00 AM
Make a transaction of 2000 Rs. through net banking to third party beneficiary.
Amount is debited from my HDFC account but not credit to SBI bank account.
Just to check details i make another transaction of 10 Rs. and it was successful.
Please check whether amount is transferred to someone else account due to some error from my end or it's technical issue."

May 11, 2022

Complaint marked as Resolved

Just few minutes ago i got sms from HDFC that payment is returned to my account. Thank you

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 10, 2022

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Anay
HDFC Bank Customer Assistance

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Bangaluru Karnataka

Hi Team
Dated 09.05.2022
I'm Saka Shanglhungam . My request with regards to HDFC bank credit card. I have been following up on customer care and sent many emails to customerservices.[protected]@hdfcbank.com." to cancel the restructured. I don't have any dues and requested to cancel the restructure from my credit card but they are not responding from there said simply respond when I called customer care again regarding cancellation about this, one of them says I have forwarded it to the concern person they will contact you within 15 days but still not call or anything happen again I followed up on customer care, this time they said that it will resolve in 15 Days.
Please look into this issue and resolve ASAP
Credit card no : last 4 digit 4022
Contact no: [protected]

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi

I have recently opened hdfc account but not received welcome kit and i recently got email that it could not be delivered

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Niramani

I have recharged the amount around 299 on 02/05/2022 for vodafone mobile number through online payment method but amount has been withdrawn from my account but recharge was not activated hence reached again activated my network.

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hdfc, Leela Bhawan

I uave bewn trying to regenerate my ipin so that i can logic through hdfc netbanking. Apparently the otp gets sent to my sms but not to my email id. Please resolve this as soon as possible

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have already paid my EMI through phone on 04/May/2022, but again EMI was deducted from my account on 07/May/2022 for Loan account Number:[protected].Let me know why this happened to me?

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

This is Dola. I had to block my debitcard and netbanking and upi transctions due to misuse of my saving account. When the problem was sorted, i raised request at bank to unblock netbanking and upi and for new debitcard.
I got the new debitcard and it is working and netbanking is also unblocked and i am able to transact.
But I am not able to send money via upi transaction such as phone pe, gpay etc. Since my upi is not unblocked am not able to make transactions. I had raised complaints through phonebanking and also visited the bank branch. But every time they say they donot have any solution to this.
So kindly request you to sort out my problem as soon as possible.

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

This is regards to offus EMI charging for my HDFC credit card ending with xxxx9034 without any communication and I have not taken any of the loan against my credit card and sum of the amount blocked for this offus EMI

Could you please check and advise on this matter.

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I am Parth Gandhi.My father issue credit card from hdfc Bank which has credit card limit has Rs.103000 and already employed told him that credit card is free and it's free from any applicable charges.then two days ago, we withdraw RS.1000 from hdfc ATM bank and today I show unbilled payment is Rs.1000+ 590 (invalid charges) ans we never heard about this unnecessary charges from hdfc employees and please free us from this unnecessary charges Rs.590 so please solve this problem as soon as possible.

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pune

HI Team,

I am Richa SIngh seeking for your help to resolve this issue.

There is some transaction activity happened from HDFC bank. They have deducted my amount, i:e 3097 rs with below Transaction description:
AUTOPAY THANK YOU (Ref# ST220960083000010118351)

Why you guys have charged me unnecessarily without informing me anything. This is really ridiculous.

Please contact me on given no:
[protected]

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hello HDFC,
2 years back I lost my debit card. As a security measure all of my payment methods were blocked. After reactivation of my account everything was enabled except one thing. I am unable to make payments using UPI since then. It always says bank declined the payment. I ve been to banks but no one was unable to help me.
Whom should I contact for this. Please help me. I am facing minimum balance charges for transferring money to other accounts for making payments. Please someone help me on this.

Thanks in advance.

Jun 7, 2022

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 07, 2022

HDFC Bank Customer Care's response Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 188 Kaisth Jaswant Nagar

Sir mene ek transaction kia tha 15fab ko vo ki galati se kisi dusre ac me ho gya tha mene bank me complaint ki mujhe bank ne 2 month ka time Diya tha jo ki usse kahi zyada ho gya hai pr mujhe avi tak koi response nhi mila h bank se me bank me kafi bar ja chuka hun bank name HDFC branch Jaswant nagar Etawah Uttar Pradesh pin code 206245

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I haven't performed any transactions yet money has been debited from my account

INR 2403.40 debited to HDFC Bank A/C No XXXXXXXXXX8731 towards Razorpay software pvt ltd / [protected] with UMRN HDFC[protected]

Refund Needed

Jun 8, 2022

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 07, 2022

HDFC Bank Customer Care's response "Dear Customer,

At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hello sir
Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card.
I would also request you to please clear my name from cibil as the settlement was successfully closed before the the end date. My details are mentioned below.
Name : Madhu P
Registered mobile number: xx
Contact n umber: [protected]
Mail : madhu.[protected]@gmail.com
Pan number : ANPPP8316G

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I placed an order in bewakoof for a shirt on 5 th may, 2022 at 5:45pm . I made the payment via phone via . The transaction I'd in phone pe is T2205051745338434978074.
The amount that got debited is 499rs .. it looks like a bank issue .kindly assist with the issue.

HDFC Bank customer support has been notified about the posted complaint.

View replies

HDFC Bank Customer Care

from Mumbai, Maharashtra

May 7, 2022

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the transaction details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

This is with reference with my new debit card ending with 1872 which is associated with my savings bank account no [protected]. But i would like to inform you that the said card has not reached out to be me still now but in net banking the status of the card ending 9976 is showing as active. How can this be possible where the card has not reached to me and i have not performed any activation process for the card ending 1872. Further i haven't receive any courier details after the card is dispatched so that i can personally track the card.

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines