Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32920
Resolved
18418
Unresolved
14502
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 124

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
Clinton R
May 4, 2022
Report
Copy

Alert!HDFC Bank Mandate reference no: HDFC[protected] issued to Razorpay software pvt ltd with value Rs. 30000.00 and frequency ADHO is received today for processing.
+1 photos
HDFC Bank customer support has been notified about the posted complaint.
Alert!HDFC Bank

Mandate reference no:

HDFC[protected] issued to Razorpay software pvt ltd with value Rs. 36090.00 and frequency ADHO is received today for processing.
Helpful
4 other people found this review helpful
4 found this helpful
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    L
    Lord of Devils
    May 4, 2022
    Resolved
    Report
    Copy
    Resolved

    Address: Greater Noida Branch

    Half a month ago, I purchased a course from Simplilearn worth Rs. 36000 which I paid through debit card Emi. Later I realised that there are two debit card EMIs showing on my account. I called the bank and they said the transaction was done on the same platform and it's a duplicate Loan. They first advised me to contact Simplilearn to refund the amount. On contacting Simplilearn, they clearly said that they did not receive any duplicate payment from me. When I first filed a complaint with the HDFC loan team, they asked for a week to resolve the concern and when they got back to me, there was no resolution. All they said is that the two payments were done as per the process. Two payments was the issue and they were simply repeating my concern to myself.

    Since then, I have been asking them to provide me the transaction IDs for both the payments since it does not reflect on the bank statement. They have not responded yet and my emi due date is tomorrow. I called their customer care multiple times but they say they cannot help and haven't even returned the call as they promised to share the transaction IDs. This is not the first time I've had issues with this bank. They have the worst class of customer service.

    I am hoping to get this situation resolved asap because if I am unable to pay the duplicate EMI amount by the time they resolve this issue, it will hit my CBil score and that would be another stress for me.
    Jun 7, 2022
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    May 05, 2022
    HDFC Bank Customer Care's response
    Dear Customer,

    We sincerely regret the inconvenience caused. We are looking into your emails and will revert to you on or before May 06, 2022. Request your patience in the interim.

    -Ajay
    HDFC Bank Customer Assistance.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      NAGENDER PAL
      May 4, 2022
      Resolved
      Report
      Copy
      Resolved

      Toll @175 deducted automatically while vehicle at the parking in the night. (1 may 2022 time 01:39am)
      I had try for customer support of HDFC bank.
      They required mail against this. I sent the mail buy not response get yet.

      Again try to connect customer care they also required email with proper details like SMS, mail and vehicle RC etc while it verify all details o[censored]s. Like address, registered mobile, registered vehicle etc.

      I sent one more mails same as to follow instructions.

      But did not get my refund amount yet.

      They make the process completed any not responsive either bank fast tag is not secure.

      They are not defined any technical reasons for this.

      It take more then 3 working days but refund not get.
      +1 photos
      Jun 5, 2022
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      May 04, 2022
      HDFC Bank Customer Care's response
      "Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance "
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Malshetwar Opticals
        from Aurangabad, Maharashtra
        May 4, 2022
        Resolved
        Report
        Copy
        Resolved

        We have a HDFC BANK EDC Machine at our Optical Shop with TID No. 48047758. We are doing business of 8-10 lakhs with the machine. we almost require 1 paper roll per day for the transactions to print. We have also complained many times to complaint division, however there is no response from them. Kindly guide what should we do Or else we may be forced to stop the usage of EDC Machine.
        Jun 7, 2022
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        May 07, 2022
        HDFC Bank Customer Care's response
        Dear Customer,

        We sincerely regret the inconvenience caused. This is not the experience we want you to have. We have forwarded your query to the concerned team for further action. Our officials will contact you by May 10, 2022. Request your patience in the interim.

        -Ajay
        HDFC Bank Customer Assistance
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Anushtha Wangnoo
          May 4, 2022
          Report
          Copy

          Address: Jammu

          I haven’t received my new ATM pin.
          I have just open my account in HDFC but I haven’t received any pin and I want to generate a pin so kindly let me know about the pin generation.
          thank you so much
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            AvinashArjuna619
            May 4, 2022
            Report
            Copy

            Address: 26-9-422/3 opposite to shree vashista jr.college, B.V.nagar, Nellore

            I have a salary account with HDFC Bank. I have started with sip in mutual funds using auto-pay option. I have maintained sufficient balance for SIP in SIP due date. i have been charged ACH debit return charges of RS 531 (2 times) and total RS 1062 is deducted from my account.

            Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

            Please please help me resolve this and return my money.
            +2 photos
            HDFC Bank customer support has been notified about the posted complaint.
            May 14, 2022
            Updated by AvinashArjuna619
            Could some one please check and help on this issue
            Didn't received any update from bank. Could someone please check and help us on this
            Again debited ACH Debit return charges this month. Didn't received any updates from HDFC Bank

            Please check and help us
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              Gursewakmann
              May 4, 2022
              Resolved
              Report
              Copy
              Resolved

              Hi hdfc has 46000 put hold on my accounts i need this money for my mom operation and mo body is responding me even bank too.. please resolve this i gonna loose my mom because of this money
              +1 photos
              Jun 8, 2022
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 05, 2022
              HDFC Bank Customer Care's response
              Dear Customer,

              We sincerely regret the inconvenience caused to you. We have forwarded you issue to the concerned team for further action. Our officials will contact you by 09 May, 2022. Request your patience in the interim.

              -Ajay
              HDFC Bank Customer Assistance
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                resingh09
                May 3, 2022
                Resolved
                Report
                Copy
                Resolved

                MY PRAN IS FROZEN and i am unable to make any contributions. Not able to get the contact for HDFC bank to get this resolved.
                Jun 4, 2022
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                May 04, 2022
                HDFC Bank Customer Care's response
                "Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance "
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  Jkatan
                  from Raiganj, West Bengal
                  May 3, 2022
                  Report
                  Copy

                  Address: Raiganj,Uttar dinajpur , West Bengal

                  01/05/22 I transfer money from iq option to My bank account and date 02/05/22 I received message from HDFC bank ur transaction reversed/credited to your account but I checked there no any amount credited to my account and evening time I got message that all off my money debited from my account now my account is minus -34500 balance how it's possible I transfer money from iq option 34500 its not credited to my account opposite debited from my account 34500 please give my money back to my account as soon as possible My mob number - [protected] Email -- [protected]@yahoo.com Thank you
                  +1 photos
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    Jkatan
                    from Raiganj, West Bengal
                    May 3, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    I transfer money from iq option to my bank account, next day I received message that your money is reverse/ credited to your account but when I checked my account there are no money credited to my account
                    After next day I see my account goes in minus-34500 this the amount I transfer to my account from iq option and it's now in minus how it's possible itss not credited it's debited from my account please give my money back to my account as soon as possible .
                    May 3, 2022
                    Complaint marked as Resolved 
                    01/05/22 I transfer money from iq option to My bank account and date 02/05/22 I received message from HDFC bank ur transaction reversed/credited to your account but I checked there no any amount credited to my account and evening time I got message that all off my money debited from my account now my account is minus -34500 balance how it's possible I transfer money from iq option 34500 its not credited to my account opposite debited from my account 34500 please give my money back to my account as soon as possible My mob number - +966572353039 Email -- [email protected] Thank you
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      ahmedjhs
                      from Jhansi, Uttar Pradesh
                      May 2, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      Dear sir,
                      This is inform that a sms came my mobile. I have attach sms to this complaint. and I request please stop this matter as soon as possible.

                      Thanks & Regards
                      Ahmed Ali
                      Jhansi
                      Account no. [protected]
                      +1 photos
                      Jun 8, 2022
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 05, 2022
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TW[protected] along with the requested details for us to help you with the solution.

                      -Ajay
                      HDFC Bank Customer Assistance
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        8
                        8758296363
                        May 2, 2022
                        Report
                        Copy

                        Address: Hdfc

                        UPDATE: Your money transfer of INR 25, 000.00 on 30-04-22 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].

                        Hdfc bank customer..give me answe to be wait 7 day ..if I not pay tomorrow loan repay apply panelty on me...when he not a wait 7 days...and
                        Also customer ask not bank issue..it's is online process...so I will not a take action..
                        Please do help me...other wise I closed my account & going to corrective action.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          8
                          8758296363
                          May 2, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Hdfc bank ltd

                          UPDATE: Your money transfer of INR 25, 000.00 on 30-04-22 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].
                          This is too harrasment ... for my money I still wait 2 to 5 days...this is same issue in 2 time with me ...previous month same issue..I asked Bank...customer care wait for 2 to 5 day...for my money I wait 2 to 5 day s by bank system issue..please improve ur system..other wise I will closed my account or going to consumer office...please do needfull
                          May 2, 2022
                          Complaint marked as Resolved 
                          Kab solution milega...hdfc ke system ka issue hain...previous month same issue..my mob.number-8758296363
                          HDFC Bank customer support has been notified about the posted complaint.
                          May 02, 2022
                          Updated by 8758296363
                          Please do fast I need money for other loan repay
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Pushpak Nipane
                            May 1, 2022
                            Report
                            Copy

                            Fraud: MER EMI MakeMyTrip

                            I have an EMI going to MakeMyTrip from my HDFC Regalia Credit Card. It is not for any of my bookings and upon enquiring with MakeMyTrip they confirmed that they are not receiving any such EMI from any of their customers. When I called HDFC Customer Care they said they can't find out or stop the EMI. Why not? I have no emails or messages about this loan. Please stop this EMI and refund all my money.

                            Attached screenshot show...
                            +1 photos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy
                            I
                            Inbincible Happy
                            May 1, 2022
                            Report
                            Copy

                            I recently applied for HDFC credit card and given all documents for verification. Even phone and physical verification also done. But i shocked when I checked it's status after two days. It is showing your application is declined( no reason mentioned). I request hdfc bank to recheck my application.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              8
                              8758296363
                              May 1, 2022
                              Report
                              Copy

                              Address: HDFC

                              UPDATE: Your money transfer of INR 25, 000.00 on 30-04-22 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].
                              HDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                Gaurav Adhav
                                May 1, 2022
                                Report
                                Copy

                                Why ACH charge continue
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  8
                                  8758296363
                                  May 1, 2022
                                  Report
                                  Copy

                                  Address: HDFC

                                  UPDATE: Your money transfer of INR 25, 000.00 on 30-04-22 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected]...I hope my amount recredit or transfer
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  May 01, 2022
                                  Updated by 8758296363
                                  Please do fast bcz I will go to repay other loan amount
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    Vikas Sharma369369
                                    from Jodhpur, Rajasthan
                                    May 1, 2022
                                    Report
                                    Copy

                                    Worst service ever . Its is okay if you guys want it in legal way .so pathetic service that not even one call received from your end

                                    Please provide a statement declaring how much charges levied on my credit card in last one year on name of overlimit and late payment charges by you team of thugs . So that i can sue you team for these erroneous charges in district court and i have to provide same to my lawyer .

                                    Please provide on urgent basis statement of charges levied on my credit card in last 1 year .
                                    Thanks and regards
                                    Vikas sharma
                                    [protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      8
                                      8758296363
                                      May 1, 2022
                                      Report
                                      Copy

                                      Address: Hdfc

                                      UPDATE: Your money transfer of INR 25, 000.00 on 30-04-22 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected]. Not credited or not received in my account
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit