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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
Complaints 32944
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HDFC Bank reviews & complaints page 125

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S
ShantanuSha
from Udhampur, Jammu and Kashmir
May 5, 2022
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Purchased an iphone almost 4 months back using my hdfc debit card opting for the 6000 rs cashback offer. The cashback was supposed to get credit within 120 days but its been more than that and i haven't recieved my cashback yet. Please help me with this. I have all the required bills with me and the hdfc customer care is not very easy to approach.
HDFC Bank customer support has been notified about the posted complaint.
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    G
    gsharm2
    May 5, 2022
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    Hi
    i had purchased iphone 13 in dec 2021 and i purchased it through HDFC debit card EMIs option . As per the offer, 6000 has not been credited to my account and it has been more than 120 days and 5 EMIs are already being debited .
    HDFC Bank customer support has been notified about the posted complaint.
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      A
      ALEXANDER SHARMA
      May 5, 2022
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      Address: Gram+post-balua dist-deoria

      Name-Ankush kumar mobile no -[protected] my cancel hdfc bank debit card emi
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        ALEXANDER SHARMA
        May 5, 2022
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        Address: Gram+post-balua

        My hdfc debit card emi cancel this product
        HDFC Bank customer support has been notified about the posted complaint.
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          V
          Vijay28041994
          from Chennai, Tamil Nadu
          May 5, 2022
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          I transfered 3040 rupees for EMI to other Bank. But the money got stucked and the transaction got timed out. I cannot able to contact customer care. Why this happened on emergency situation?
          HDFC Bank customer support has been notified about the posted complaint.
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            C
            Clinton R
            May 4, 2022
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            Alert!HDFC Bank Mandate reference no: HDFC[protected] issued to Razorpay software pvt ltd with value Rs. 30000.00 and frequency ADHO is received today for processing.
            HDFC Bank customer support has been notified about the posted complaint.
            Alert!HDFC Bank

            Mandate reference no:

            HDFC[protected] issued to Razorpay software pvt ltd with value Rs. 36090.00 and frequency ADHO is received today for processing.
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              L
              Lord of Devils
              May 4, 2022
              Resolved
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              Resolved

              Address: Greater Noida Branch

              Half a month ago, I purchased a course from Simplilearn worth Rs. 36000 which I paid through debit card Emi. Later I realised that there are two debit card EMIs showing on my account. I called the bank and they said the transaction was done on the same platform and it's a duplicate Loan. They first advised me to contact Simplilearn to refund the amount. On contacting Simplilearn, they clearly said that they did not receive any duplicate payment from me. When I first filed a complaint with the HDFC loan team, they asked for a week to resolve the concern and when they got back to me, there was no resolution. All they said is that the two payments were done as per the process. Two payments was the issue and they were simply repeating my concern to myself.

              Since then, I have been asking them to provide me the transaction IDs for both the payments since it does not reflect on the bank statement. They have not responded yet and my emi due date is tomorrow. I called their customer care multiple times but they say they cannot help and haven't even returned the call as they promised to share the transaction IDs. This is not the first time I've had issues with this bank. They have the worst class of customer service.

              I am hoping to get this situation resolved asap because if I am unable to pay the duplicate EMI amount by the time they resolve this issue, it will hit my CBil score and that would be another stress for me.
              Jun 7, 2022
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 05, 2022
              HDFC Bank Customer Care's response
              Dear Customer,

              We sincerely regret the inconvenience caused. We are looking into your emails and will revert to you on or before May 06, 2022. Request your patience in the interim.

              -Ajay
              HDFC Bank Customer Assistance.
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                N
                NAGENDER PAL
                May 4, 2022
                Resolved
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                Resolved

                Toll @175 deducted automatically while vehicle at the parking in the night. (1 may 2022 time 01:39am)
                I had try for customer support of HDFC bank.
                They required mail against this. I sent the mail buy not response get yet.

                Again try to connect customer care they also required email with proper details like SMS, mail and vehicle RC etc while it verify all details o[censored]s. Like address, registered mobile, registered vehicle etc.

                I sent one more mails same as to follow instructions.

                But did not get my refund amount yet.

                They make the process completed any not responsive either bank fast tag is not secure.

                They are not defined any technical reasons for this.

                It take more then 3 working days but refund not get.
                Jun 5, 2022
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                May 04, 2022
                HDFC Bank Customer Care's response
                "Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance "
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                  M
                  Malshetwar Opticals
                  from Aurangabad, Maharashtra
                  May 4, 2022
                  Resolved
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                  Resolved

                  We have a HDFC BANK EDC Machine at our Optical Shop with TID No. 48047758. We are doing business of 8-10 lakhs with the machine. we almost require 1 paper roll per day for the transactions to print. We have also complained many times to complaint division, however there is no response from them. Kindly guide what should we do Or else we may be forced to stop the usage of EDC Machine.
                  Jun 7, 2022
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 07, 2022
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. We have forwarded your query to the concerned team for further action. Our officials will contact you by May 10, 2022. Request your patience in the interim.

                  -Ajay
                  HDFC Bank Customer Assistance
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                    A
                    Anushtha Wangnoo
                    May 4, 2022
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                    Address: Jammu

                    I haven’t received my new ATM pin.
                    I have just open my account in HDFC but I haven’t received any pin and I want to generate a pin so kindly let me know about the pin generation.
                    thank you so much
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      A
                      AvinashArjuna619
                      May 4, 2022
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                      Address: 26-9-422/3 opposite to shree vashista jr.college, B.V.nagar, Nellore

                      I have a salary account with HDFC Bank. I have started with sip in mutual funds using auto-pay option. I have maintained sufficient balance for SIP in SIP due date. i have been charged ACH debit return charges of RS 531 (2 times) and total RS 1062 is deducted from my account.

                      Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

                      Please please help me resolve this and return my money.
                      HDFC Bank customer support has been notified about the posted complaint.
                      May 14, 2022
                      Updated by AvinashArjuna619
                      Could some one please check and help on this issue
                      Didn't received any update from bank. Could someone please check and help us on this
                      Again debited ACH Debit return charges this month. Didn't received any updates from HDFC Bank

                      Please check and help us
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                        G
                        Gursewakmann
                        May 4, 2022
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                        Resolved

                        Hi hdfc has 46000 put hold on my accounts i need this money for my mom operation and mo body is responding me even bank too.. please resolve this i gonna loose my mom because of this money
                        Jun 8, 2022
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 05, 2022
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We sincerely regret the inconvenience caused to you. We have forwarded you issue to the concerned team for further action. Our officials will contact you by 09 May, 2022. Request your patience in the interim.

                        -Ajay
                        HDFC Bank Customer Assistance
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                          R
                          resingh09
                          May 3, 2022
                          Resolved
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                          Resolved

                          MY PRAN IS FROZEN and i am unable to make any contributions. Not able to get the contact for HDFC bank to get this resolved.
                          Jun 4, 2022
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 04, 2022
                          HDFC Bank Customer Care's response
                          "Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance "
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                            J
                            Jkatan
                            from Raiganj, West Bengal
                            May 3, 2022
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                            Address: Raiganj,Uttar dinajpur , West Bengal

                            01/05/22 I transfer money from iq option to My bank account and date 02/05/22 I received message from HDFC bank ur transaction reversed/credited to your account but I checked there no any amount credited to my account and evening time I got message that all off my money debited from my account now my account is minus -34500 balance how it's possible I transfer money from iq option 34500 its not credited to my account opposite debited from my account 34500 please give my money back to my account as soon as possible My mob number - [protected] Email -- [protected]@yahoo.com Thank you
                            HDFC Bank customer support has been notified about the posted complaint.
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                              J
                              Jkatan
                              from Raiganj, West Bengal
                              May 3, 2022
                              Resolved
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                              Resolved

                              I transfer money from iq option to my bank account, next day I received message that your money is reverse/ credited to your account but when I checked my account there are no money credited to my account
                              After next day I see my account goes in minus-34500 this the amount I transfer to my account from iq option and it's now in minus how it's possible itss not credited it's debited from my account please give my money back to my account as soon as possible .
                              May 3, 2022
                              Complaint marked as Resolved 
                              01/05/22 I transfer money from iq option to My bank account and date 02/05/22 I received message from HDFC bank ur transaction reversed/credited to your account but I checked there no any amount credited to my account and evening time I got message that all off my money debited from my account now my account is minus -34500 balance how it's possible I transfer money from iq option 34500 its not credited to my account opposite debited from my account 34500 please give my money back to my account as soon as possible My mob number - +966572353039 Email -- [email protected] Thank you
                              HDFC Bank customer support has been notified about the posted complaint.
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                                A
                                ahmedjhs
                                from Jhansi, Uttar Pradesh
                                May 2, 2022
                                Resolved
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                                Resolved

                                Dear sir,
                                This is inform that a sms came my mobile. I have attach sms to this complaint. and I request please stop this matter as soon as possible.

                                Thanks & Regards
                                Ahmed Ali
                                Jhansi
                                Account no. [protected]
                                Jun 8, 2022
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 05, 2022
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TW[protected] along with the requested details for us to help you with the solution.

                                -Ajay
                                HDFC Bank Customer Assistance
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                                  8
                                  8758296363
                                  May 2, 2022
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                                  Address: Hdfc

                                  UPDATE: Your money transfer of INR 25, 000.00 on 30-04-22 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].

                                  Hdfc bank customer..give me answe to be wait 7 day ..if I not pay tomorrow loan repay apply panelty on me...when he not a wait 7 days...and
                                  Also customer ask not bank issue..it's is online process...so I will not a take action..
                                  Please do help me...other wise I closed my account & going to corrective action.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    8
                                    8758296363
                                    May 2, 2022
                                    Resolved
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                                    Resolved

                                    Address: Hdfc bank ltd

                                    UPDATE: Your money transfer of INR 25, 000.00 on 30-04-22 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].
                                    This is too harrasment ... for my money I still wait 2 to 5 days...this is same issue in 2 time with me ...previous month same issue..I asked Bank...customer care wait for 2 to 5 day...for my money I wait 2 to 5 day s by bank system issue..please improve ur system..other wise I will closed my account or going to consumer office...please do needfull
                                    May 2, 2022
                                    Complaint marked as Resolved 
                                    Kab solution milega...hdfc ke system ka issue hain...previous month same issue..my mob.number-8758296363
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    May 02, 2022
                                    Updated by 8758296363
                                    Please do fast I need money for other loan repay
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                                      P
                                      Pushpak Nipane
                                      May 1, 2022
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                                      Fraud: MER EMI MakeMyTrip

                                      I have an EMI going to MakeMyTrip from my HDFC Regalia Credit Card. It is not for any of my bookings and upon enquiring with MakeMyTrip they confirmed that they are not receiving any such EMI from any of their customers. When I called HDFC Customer Care they said they can't find out or stop the EMI. Why not? I have no emails or messages about this loan. Please stop this EMI and refund all my money.

                                      Attached screenshot show...
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                                      Inbincible Happy
                                      May 1, 2022
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                                      I recently applied for HDFC credit card and given all documents for verification. Even phone and physical verification also done. But i shocked when I checked it's status after two days. It is showing your application is declined( no reason mentioned). I request hdfc bank to recheck my application.
                                      HDFC Bank customer support has been notified about the posted complaint.
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