Hello,
I was using a credit card of HDFC bank . i used the credit card for approx 2 years without any issue . I was payingall my bills on time etc . After that due to some circumstances i used my card for approx rs 25, 000 and was not able to deposit the credit card bills . i inform them that am not in a very good financial situation due to two years of pandemic, then in September 2021 I received a sms stating that either I can go for full payments or go for settlement.
My total amount went till 67, 000 then I opted for settlement of ₹ 45, 000 in 3 installments, which I did by paying 15, 000 every month starting from oct, niv, dec... After completing my settlement offer towards HDFC Credit card, I received a NDC (no dues certificate).
After receiving the NDC from hdfc credit card department I didn't received any call, nor any sms nor any emails, but since April 2022 I have continuously receiving sms n calls to pay my credit card dues, which after adding their interest rates+late charges has now the amount of 22k
HDFC Bank customer support has been notified about the posted complaint.