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HDFC Bank Complaints & Reviews

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Updated: Feb 20, 2026
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M
manthan1
Apr 22, 2022
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This is regarding phone calls am getting from legal department. My brother had a personal loan from hdfc. Instead of calling him directly, legal team is making call to references saying he had missed to pay the installation so inform him the same. Why? Why are they troubling references?
I was patient at start but after that they started calls monthly saying the same. I asked the ladies on other side instead of bothering references directly call the loan holder but then they were not at all ready to listen and started taking some random names from the locality that we will notify this and that person. Even once lady called me just to say we will send notice to this person and cut the line, she is not ready to tell her name. Why should not i file a case for mental harassment against legal?
I am getting calls from this no -
Can somebody take any action?
HDFC Bank customer support has been notified about the posted complaint.
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    sc_kuku
    from kolkata, West Bengal
    Apr 22, 2022
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    Address: 65a patharia ghat street

    Respected sir,
    myself kiran sanganeria my complain against hdfc ltd mr rupesh singh
    i am a hdfc bank acct holder i obtain a loan from hdfc ltd loan against property in that they levy foreclosure charges but now as its being more than a year sir and i a sole properiotership firm and i am registered in msme and got udhyam certifacate so as per rbi guidelines and court they r bound to remove that charges i have document also but they still not listening and not behaving properly so kindly help me out sir
    HDFC Bank customer support has been notified about the posted complaint.
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      V
      vsb1755
      from Pune, Maharashtra
      Apr 22, 2022
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      Hello,
      I was using a credit card of HDFC bank . i used the credit card for approx 2 years without any issue . I was payingall my bills on time etc . After that due to some circumstances i used my card for approx rs 25, 000 and was not able to deposit the credit card bills . i inform them that am not in a very good financial situation due to two years of pandemic, then in September 2021 I received a sms stating that either I can go for full payments or go for settlement.
      My total amount went till 67, 000 then I opted for settlement of ₹ 45, 000 in 3 installments, which I did by paying 15, 000 every month starting from oct, niv, dec... After completing my settlement offer towards HDFC Credit card, I received a NDC (no dues certificate).
      After receiving the NDC from hdfc credit card department I didn't received any call, nor any sms nor any emails, but since April 2022 I have continuously receiving sms n calls to pay my credit card dues, which after adding their interest rates+late charges has now the amount of 22k
      HDFC Bank customer support has been notified about the posted complaint.
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        abhinavmunnu
        Apr 22, 2022
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        Opened HDFC Securities Demat account without my consent

        Address: C/O Ashok Kumar, Chhoti Rukunpura, P.O.-B.V.College

        They opened my demat account without my consent. I've complained a number of times but they don't answer mails. They have not closed it for last 1 year and now I get a bill of approx 900rs to pay my depository fees. I have no idea about these things and have not used it ever....
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        Sanjit45
        Apr 22, 2022
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        An amount of Rs. 517/- has been deducted. It is related to EMI payment. Please refund it as I made payment of Rs. 11890/- every month for my personal loan. How can you do this? It is like robbing in the day light. As a faithful customer of your respected bank, please refund my money.
        HDFC Bank customer support has been notified about the posted complaint.
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          pavanadn
          Apr 22, 2022
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          I am getting calls from HDFC bank on weekly bases, even though not interested in taking one. The bank is annoying me with these calls. I have even registered for DO NOT CALL facility on the HDFC bank, I am still getting the calls. The Bank is miss using my phone number by calling me with offers. These are the two numbers from which I have received calls in last two weeks, [protected] and [protected]. Kindly look into this matter, I could have closed my account and have service with other banks but I don't want someone else to face the same issue.
          HDFC Bank customer support has been notified about the posted complaint.
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            A
            Azharshaik
            Apr 21, 2022
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            Respected sir,
            I am Azharuddin Shaik customer of HDFC Bank holding a an account raising this grievance for the fraudulent transaction happened on my account dated 21 April 2022 13:26 pm for the amount of 10, 000/- Rs automatically deducted without my authorization. I have observed an SMS and Aadhaar authentication emails with several banks in my registered email ID. When I immediately check my transaction statement it showed the amount deducted using micro atm cash withdrawal by someone using Aadhaar authentication using fingerprints.

            I have raised a dispute for this fraudulent transaction with the bank authority and also with the cyber crime department requesting for immediate investigation and refund. I would request the bank authorities to look into this matter with utmost care and concern
            HDFC Bank customer support has been notified about the posted complaint.
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              B
              baranidharan
              from Chennai, Tamil Nadu
              Apr 21, 2022
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              Resolved

              Address: HDFC BANK SERVICE BRANCH, NUNGAMBAKKAM

              Sales Team - approached me to upgrade card by assuring JUMBO LOAN, INSTA LOAN, EMI CONVERSION

              Even after 4 years, HDFC Bank not gave any Loans, stating that profile is not fit. THEN HOW CARD UPGRADE IS FIT FOR MY PROFILE.

              I approached Customer care, and all mode to enquire. but all my try are simpled ignored.

              So, I stopped my monthly payments, now Collection Executives are coming to my home.

              Now a Manager is taking about this with me. In the meantime, a Collection Agent is came to home and torture speaking rudely, This make my family shame and uncomfotable.

              I HAVE RAISED COMPLAINT WITH GRIEVANCE REDRESSAL OF HDFC BANK, BUT I DONTTRUST THEM.

              Hence, I approached here.
              Dec 23, 2022
              Complaint marked as Resolved 
              Resolved
              HDFC Bank customer support has been notified about the posted complaint.
              Apr 23, 2022
              Updated by baranidharan
              Raised Grienvance with HDFC Bank on

              Today morning Collection Executive Robin Vinoth[protected] called me and asked Ref Number, I told I have shared with HDFC Employee Arun ([protected]) He said i am taking care and to not to call me again.

              Just now Robin Vinoth called and asked about payment and asked me to talk in bank. Now I have raised complaint with Grievnace Redressal of HDFC. how HDFC bank asked to talk in mobile. This is not fair.

              Again in called Arun to report this. He has no answer.

              Both Robin and Arun made my BP high and made mentally restless. I am going to hospital now..

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                arun503
                Apr 21, 2022
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                I have been trying to do online netbanking transactions and credit card usage. However i am not able to receive any OTP since more than 1 month
                HDFC Bank customer support has been notified about the posted complaint.
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                  8
                  863
                  Apr 21, 2022
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                  Address: Tezpur(Assam)

                  I was taken HDFC life insurance agency 14 years back, due to non fulfilment of businees guarantee my agency was terminated. But still my PAN no is shown in the portal. For this I am facing a lot of problems. It is very urgent for me.
                  I therefore request your honour to Kindly remove my Pan no from IRDA PAN look up portal.
                  PAN- BQUPS7762N.
                  Agency code[protected].
                  license no-411775.
                  HDFC LIFE INSURANCE COMPANY LTD.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    C
                    charanpalak
                    Apr 21, 2022
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                    Address: Via Marmolada, Ravenna, Italy

                    I opened my financial statement today and witnessed two fraudulent transactions, one on 29th March 2022, and another on 20th April 2022 (yesterday).

                    Two transactions are of 1551. 39 rupees under narration (titles):

                    .DC INTL POS TXN MARKUP+ST[protected]MIR[protected]
                    .DC INTL POS TXN MARKUP+ST[protected]MIR[protected]

                    I was at home on 20th April, which is yesterday. I haven't used my card in months. This is really bad. Need an immediate refund and assistance regarding this.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      1
                      11akriti
                      Apr 21, 2022
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                      I applied for PPF account opening through HDFC netbanking. My account got created in branch ANNA NAGAR I, Chennai, whereas my savings account branch is GADDOPUR PHAPHAMAU, Allahabad.
                      The application form had the current savings account details correctly, so shouldn't the PPF account branch location be the same?
                      I want the PPF account to be in the savings account branch, which is GADDOPUR PHAPHAMAU.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Subharka Paul
                        Apr 21, 2022
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                        Hi, I have an account with HDFC bank. I failed to pay an EMI on 5th march as my account was not funded however I had paid the emi on 7th march. They had levied a late fine of Rs.649 on month of April's EMI. My EMI without late fine is Rs. 1843.45. When I went to make the payment it showed me the Rs. 1843.45 as the minimum due amount and I paid the same. I wasn't aware that a late fine was charged and there was no intimation of the same. They made my account go to a negative balance which was also not intimidated. My friend had sent me Rs. 608 on 9th april 2022 so that I can buy him few things he needed. HDFC bank put that amount on hold instantaneously. When I complained about the same, a supervisor said that they will get the late fees reversed for Rs. 550 and the cannot reverse Rs. 99 as that is GST. He also mentioned once the late fees is reversed the hold amount will also get unholded. The reversal of late fees happened on 13th April 2022. I waited for 2 days and called back the customer care on 15 th april to see why the account is still on hold. The agent informed that the complaint is still under process and that by 18 th april the amount should be unholded, which did not happen. I again called them on 19th april 2022 and a supervisor named Seema said that there is no complaint raised to unhold the amount and that she will get the issue resolved on priority. I received a callback from them on 20th april and another rep informed that they will first get a confirmation that I paid the late fees and then only they will unhold the money. Now my question here is why will I pay the late fees if it has already been reversed. And if the late fees was reversed on 13th april, why does the agent who called me on 20 th april said that they will only release funds once they get a confirmation I have paid the late fees. It has been more than 15 days that they are playing with my money and my time. I would request you to escalate the matter as in this way they are cheating on my hard earned money. I want a compensation for the issue I had faced because the HDFC bank agent was bluffing with me that there was a complaint already open since 9th april to get my account unholded. I have all the call recordings for all my calls made to the bank. My complaint no. With HDFC bank is Kolc[protected]. Customer ID:[protected].

                        I want a compensation for all the hassles I went through. Trusting on the agent's words, I promised to buy my friend the important stuffs I needed. I failed to keep my words to him because of the bank rep bluffing me. They were not able to understand my query and kept passing the issue like a ping pong ball.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Abubakkar Shawpudeen
                          Apr 21, 2022
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                          Address: D-15, 3rd Cross Road, SIPCOT IT PARK, SIRUSERI, CHENNAI

                          My Name is ABUBAKKAR S
                          My Card No.: [protected]

                          I have full limit available and i cant use my credit card. While using my card the following message is appeared.

                          "the transaction is currently not available for your account. Please contact our 24 hour call center for further assistance."

                          Pl. do needful.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            A
                            Anukarsh Jaiswal
                            Apr 20, 2022
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                            Resolved

                            Address: Sidhauli

                            Account blocked due to undelivered welcome kit. I went to bank last Saturday, bank said that your account will active in 2 days .But account did not active . So I went to bank today bank employee said that it will be activate in 2hr but it is not active till now.Account no. [protected]. Very bad experience.
                            Apr 21, 2022
                            Complaint marked as Resolved 
                            Resolved
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Address: Trivandrum

                              Dear HDFC,

                              I have withdrawn Rs. 4000 worth of 'W' outlet vouchers by redeeming 16000 points accrued from my credit card spendings. These vouchers were delivered on 13-Dec-21 and they will expire on 26-04-22.
                              I have since gone to multiple 'W' exclusive outlets to redeem these vouchers, but the vouchers failed to work every single time. I raised multiple complaints regarding this through phone calls to [protected]...
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                              Suha Afsa
                              from Bengaluru, Karnataka
                              Apr 20, 2022
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                              I need to know the status of my account, i visited the home branch last week they informed me to connect with the people with whom i m in connect for Credit Card & Loan settlement. When i connected with Settlement people they just told me they have sent email to lien department after 48hrs it will solved to check the status again you need to visit the home branch.
                              Home branch is very far from my place, so can you pls help me to know the status of my account.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Apr 20, 2022
                              Updated by Suha Afsa
                              Pls help me on priority
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                                srujanaj
                                Apr 20, 2022
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                                I am filing this complaint against HDFC bank who charged AMB deductions despite me maintaining suggested minimum balance in my account.

                                I need this money to be refunded / deposited into my account at the earliest.

                                I saw the same complaints raised way back in 2014 and also a notification by RBI regarding the same.

                                http://www.consumercomplaints.in/hdfc-bank-amb-chrg-incl-st-amp-cess-for-apr2014...

                                https://www.corenetworkz.com/2015/02/hdfc-steals-money-from-my-account-amb.html
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  B
                                  Bala chandra sekhar
                                  Apr 20, 2022
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                                  Dear sir/ma'am,

                                  In this unbilled bill statement, the amount of 17802.93 (19/04/2022) Rs has been charged as MER EMI, Loan Precl[protected]

                                  So I want to know, what is this and why is it added in my current bill..

                                  So please help me in this and send me clarification for further to associate with credit card services..

                                  My account number : [protected]

                                  Attachment is attached for your reference..

                                  Regards
                                  Balu Vangala.
                                  [protected]
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    kumar.nikhil
                                    from Naigaon, Maharashtra
                                    Apr 20, 2022
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                                    Dear Team,
                                    I have submitted my all original physical document on 28th March.
                                    They all are sending only reminder for original document which is already submitted by me.
                                    I observe that customer care also irresponsible.
                                    I called him on regular basis and response given below:
                                    1) Tell me claim id- I Think this is priority for identification.
                                    2) Your claim has been approved on basis of digital copy now need of Physical document- Already provided same docs which I have uploaded with POD number(). Many time I have raised same answer.
                                    3) Escalating your query to higher authority- I heard n number of times same answer but still not escalation happened. If happened then why I have to tell about all above things.
                                    4) Transferring your call to Seniors- Dear Team just check my details how many times they have disconnected my phone before transferring.

                                    Company is big and this is also tie-up with my Company HDFC Life.
                                    Sorry to say but all are doing only time pass.
                                    45 days passed and Still my query not resolved.
                                    Clapping/Salute J for your service.
                                    1st time in my life m seeing very Cheap service from Medi assist.
                                    Team please maintain your Brand.
                                    HDFC Bank customer support has been notified about the posted complaint.
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