HDFC Bank Complaints & Reviews

I had bought policy(sampoorn nivesh)online from my Mobil app on 16/12/2016 and the application no is[protected] and my money was debited from my account but till date not received any documents and its very difficult for me to communicate as I'm in UK at the moment experienced a very bad service from hdfclife as never expected have more policies thinking of withdrawing them.

MY Forex card was misused for transaction, raised the complete by providing every details . Called N number of times sent nearly 30 emails . everytime same response .
"Thank you for writing to us.

This is with reference to your query regarding disputed transaction.

The Reference number for your query is FPQ31986 We fully understand your concerns expressed towards the Purchase transaction. In this regard, we would like to inform that we have initiated our investigation with the concerned merchant regarding the transaction. We would revert once we receive a response from them

Looking forward to your patience and cooperation in the interim. "

Why to run a bank, if there representatives can't answer to email .
Just Copy past the same message to every query .

Hi

This is poor response from HDFC bank. No response from escalation dept .
Raising so many tickets, they are not responding.

Without my authorization, the bank deducted 28.75 Rs. for fuel surcharge.
Even central govt said no bank should charge additional charge if cards are used in fuel stations. Even other banks giving offer if we use cards.

What is wrong with HDFC.? What is digital then if you are making fine on the customers ?

Then HDFC have to fill all the ATMs with cash..?! Always no cash..how we can fill fuel then with cash ?

This is frustrating ...

Please revert me back the charges immediately. I cant keep sending tickets.

The worst service and worst manager and useless bank ever I have seen no one know any information or authority to do anything. I have took hdfc life insurance using my credit card. They called and said you have a offer to buy hdfc insurance using your credit card and you can change it to emi so tell your card number and otp your hdfc life savings will done and emi will be changed in one week, after paying the amounts they are emi is internal policy so you dont have emi offer so pay amount fully. This is cheating and if I ask also no proper answer and no call back from any team even after registering complaints then why you are running the bank. and everyone says we are just alllowed tell information everything is mail and customer care. But they never respond. I dont have account in HDFC you will give me credit card, personal loan in HDFC and HDFC life insurance which are not eligible. But you are not giving the easy emi option which you said to me when I bought the card. Are you really following bank process. THen why you are appointed managers if noone has right for anythings

On 27th Jan Using PAYZAPP mobile app I have recharged TATAsky DTH account. The money got debited from my HDFC bank account and I got a msg also received a message from Payzap saying transection is successful.

Now to my greatest surprise, only after few days I realized that the DTH was not recharged. When contacted Tatasky they informed that they have not received any recharge on 27th. So, that means the money has not gone to the merchant, whereas Payzap sent me a message saying the transection was successful which is misleading. The Money which was got deducted was never refunded and never reached the merchant.So basically the money is lost ! Now our government is encouraging all to use digital transection and use mobile apps, this is the classic example to fraud done by one of the best banks on India. If I would have not checked with tatasky, i would have never got to know about it.The common man should know how they can be cheated by using HDFC bank apps.
my customer no - 8044613

Dear bank,
i am very disspointed from your bank service, yesterday i request withdrawn from atm, my 10000rs has been deduct from my account but same is not withdrawl from my account, i request to you please credit the deduct money to my account, i am leaving in muzaffarnagar town and i need so much of my money.. last 4 digit of my account is 4566.

Regards
rishi

My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account now i have been charged negative something more than 4000rs
but i want to use this account because need make FD in the HDFC so Kindly update my account and maintain ZERO Balance as RBI Has Said that no customer will be charged for non maintenance or Zero Balance

Account No=[protected]
Name-Niranjan Kulkarni

I am a HDFC salaried account holder who was cheated by HDFC Mumbai HDFC ERGO insurance department.HDFC ERGO member called me and activated a medical policy 50877934, HN[protected] (YEAR[protected] for which I used to pay monthly installment through my credit card number [protected] .But after 3 installment I realized the extra service charge which I was paying and decided to pay complete remaining insurance amount. So I did a full payment of the policy close to 6K and confirmed with the HDFC ERGO representative that all my dues are done and there is no more money to be paid from my end.

Agent code:[protected], Agent name: HDFC BANK CC HEALTH.

But later realized(after a year or so) that representative had not closed my account with full payment successfully and there was a due of some hundred.this in later stage accumulated the interest and now I got to know its near to some ig thousands I have to pay, but this not my fault and I am badly affected by CIBIl and not able to posses any credit card.

I am very much upset with the behavior and service of the HDFC bank.I am holding my salaried account from almost 6years in the HDFC bank.I request to wave off the credit outstanding amount for which I am no longer Responsible and would request the team to provide me a HDFC credit card.

There was an offer on Iphone 7, i[censored] buy Iphone 7 through HDFC credit card then you will get 6000 cashback. I have contacted HDFC PhoneBanker/CustomerCare Exeecutive multiple times to enquire about this offer and they told me that offer is applicable on Iphone 7. After taking confirmation from Phone Banker, I have purchased Iphone 7 through HDFC credit card because my credit limit is 50k and iphone 7 price was 53k, Exceeded amount of 3k above my credit I have paid through another payment mode after taking confirmation from ur executive and they told me still u will be eligible for cashback. All these queries, I have already explained to the Phone Banker and HDFC abnk executive and they told me the offer is still applicable, u can do payment of exceeded payment via another payment mode. Now, I have purchased the phone and they are saying we won't give you confirmation that you will receive cashback. I have already done the payment and my credit card limit is exhausted because of buying Iphone 7 and still after taking confirmation from ur phone banker HDFC people are saying u are not eligible for cashback. Because of Fraudulent Information Provided from your side. I am 6000 bucks down. Please resolve this issue asap as i am fed up of talking and mailing HDFC people and to their grievance cell.

Hi,

This is Pavan from Banglore.Since from Last 15.01.2017 i approched your executive named Kumar for personal Loan, and we both disscussed about the Loan amount and EMI quieries.Since from 20.01.2017 my Appilication is in Verification Level.I tried daily 2-3 times, the Executive said that i will make it Clear.today Evening around @ .5.30PM He is Saying it is not possible to process the application due to Pending due with Other bank credit card(Like SBI & Axis).Even though i asked many times is their any Issues my end, i will get sort it out, but he even not ready to speak with customer.This is very pathatic.Two times i openly told because i have some due and my relatives are in Hosital, so that only i came for Loan.atleast if said that time also i can make it clear.Finally today(01.02.2017)he is saying it not Possible.

Now i have no time to move further Banks.If he told couple of days before i tried to clear my due for his clearence.

This executive is very Neglect and Irresposible.Please take care hence forth such type of Employees.

Regards
Pavan Huvvina

Sir,
My credit card ending 5607 has been subscribed for Wallet Assist without my confirmation. I just want to cancel my wallet Assist subscription since I no longer require any protection on my cards and also i clearly said NO to all such offers on call from one assist, still i don't know on what basis hdfc deducted the amount from my CC. It is really unfair by hdfc to deduct the amount without conforming from card holder about the same.

Today, I just talked to Wallet assist customer care executive to cancel my Wallet assist subscription, but he is been totally uncooperative to accept my request. Rather he talks about other plans and giving me offers, which I clearly don't want.

Today i just checked by CC balance, It shows 2499 Rs one assist membership fee debit from my account, without my knowledge this amount debited, so I request cancel my membership and refund my amount into my credit card. Otherwise i will have to cancel my credit card & file a complaint to consumer forum regarding fraud against HDFC & One assist.

My mail id is [protected]@gmail.com
Registered mobile: [protected]

Thanks,
Anusha

Dear sir or madam kuch din pahle bhi maine ek complaint banai thi against HDFC BANK JIND(126102) city IFSC CODE IS-HDFC0000680 .But sir dobara phir mis behave hone laga hai.ye bahut hi sarm ki baat hai ki bharat sarkar aise logo ko kursi pe bithati hai jinko baat karne ki tameez bhi nahi hai.plz take action against jind branch.my name is pawan .mob-[protected]

I purchased from HDFC Bank personal accident policy and the customer care officer told me he will waiver the Dec bills 3000RS Credit card charges against my credit card number [protected]
Name: Tarachand Shirsat.
credit card bill for January raised have not been wavered by 3000 rs for above account as committed by customer care.Pl look in to the matter and refund the waivier amount in January credit card bill.
This i feel is selfishness from HDFC bank customer care executive who promised me he will do it immediately and did not do after the policy was immediately done. It means you people care for customer only till your benefit.
Totally upset with HDFC bank approach

Dear Sir
Am complains to you many many times but no any fix and proper action taken by your side your credit card executives harassment me every months by doing unnecessary charges on by credit card they cheat and fraud with me now they charge Rs 6400/- that is fake charges in my account am send statement for last month plz check it and refund my money immediately then I I'll pay my credit card amount or now seriously I'll take strictly action against your credit card department
Credit card no.[protected]
Ac.[protected]

Debit card refund amount HDFC bank
Hi,
My name is Rajkumar
My account details are as follows :
Acc no. [protected]
phone no:[protected]

I was tried to take the money in the other bank Atm with the hdfc debit card./-
but actually some error occurred and has not taken the money. but message came from HDFC that amount is debited.
So please refend my money to my account
Please help to resolve this issue.

Regards,
Rajkumar.

Dear all,
My customer ID 37531000
I m call customer care complaint no.but not resoponce my cal and my call hold 20 min and cut the call.
My account in any reason hold amt.and my call not provide right information.my Two whilor loan close to full payment but she says your two whilor loan balance.to check my loan and revert my amt.
I m requested you pleeeeeeeeeeerse check my loan and reverse amt in my account.
Thank You.

D/sir, i have come to know that are amount of Rs14992.08 has been deducted fore my SB A/c no. [protected] since 9/2/15 to 22/11/16 I have not received any msg between this period for deduction of this amount..so plz I requested you give my money.
My. name. choudhary.ishrat
shyam nager pillokdi road
OPP.Dk factory meerut.250002
phone.no.[protected]
customer ID.20276658
has been debit plz Rs.14992.08 with out information to me

Dear sir i want my alto car loan account statement till now either my e mail id or at my residential address. I'm not getting any document from your side from the time when my car loan started till today (More than three years)

My car loan account no. Is 25082694
Thank you

Ravindra kumar sharma
Add. Kh-2/14/304, vastu vihar,
Kharghar, navi mumbai, 410210

I had opted a smart pay option for my LIC premium from hdfc for every six months payment. since hdfc dont provide emi option, i asked them to cancel the smart pay option and i requested citibank to continue the same.
I have been regularly calling both the banks to get done this. I called HDFC executive on 7th jan 2017 and he confirmed me that the smart pay option have been deactivated. But still hdfc had made the payment and after complaining they are saying i have never raised request for cancellation. They took my complain on 23rd jan and said i will receive call from them on the same day, which i havn;t received yet.
It was a mistake form there side, then i have to go back to citibank and get the payment cancelled for LIC. Eventhough its there mistake i am ready to pay the bill amount but requested for emi option coz its a mistake from there side. but i havn't received any call from hdfc.

HDFC bank have intentionally havd't cancelled smart pay option even after my several requests made from dec 2016 and they say there was no such request made. why will i request citi bank to make the payment. is i dont want to get it cancelled from hdfc. I can't afford making paymnet of 8168 rs in one shot for the mistake made by hdfc bank

I am holding bank account since last 20 years with average balance for more than 3-4 lacs. I am also having a credit card since last 2 years. Due to some issue of makemytrip refund pending, I hand intentionally delayed payment by one month. But after a month delay, I am receiving calls from your rajarhat Branch, Saltlake branch threatening me to make payment otherwise they will deduct money from my account. I told them that since I am bearing financial charges and also have sufficient balance in my savings account, they need not worry, They are secured. I will make payment once I try to get my charges waived...but the person on the other side has misbehaved which has rather made me mad and now inclined not to make any payment only.
this type of behavior is very unexpected by HDFC bank with which I have been keeping my fully family accounts.
my card number is 485498XXXXXX6474 in name of Sagun Tulsyan