HDFC Bank Complaints & Reviews

Today when I checked my account, just came to know a deduction of 115 amount on 15th feb from my saving account towards ADHOC ATMT CHGS INCL ST & CESS 130217. I try to call customer care but thrice it's got disconnected as soon as I put my customer id & mobile no. So didn't get any clarification of the deduction from my account.

When I Visit HDFC page of charges & deduction, there also no specific mention of the above adhoc stmt chgs incl st & cess deduction.

I want a reverse of this amount.

Dear Sirs,

One of the agent Mr. Jave from HDFC life Gandhinagar, Vikroli (W) for hdfc life insurance came to my residence. He has taken cheques and reuired KYCs.I have instrcuted him not to proceed with the insurance. Even then he presented two cheques worth 1 lakh each and the third cheque is still iwth him. I have repeatedly requested to get my check back. Till date he has not returned it, He agrreed to have sent the same by courier by early Jan 2017. Till date I have not received the same. I need my cheque back and a written apology for the emotional stress i have been through.

If my complaint is not resolved in 7 days I will lodge a formal police complaint againt this person for cheating and falsifully keeping my cheque.

i need your attention urgently on the matter

Smera Sebastian

I am Mahavir Motilal Patodi, from Aurangabad, Maharashtra ([protected]) I am the customer of HDFC Credit Card. I am trying to get my account statement from HDFC credit card. from the various mode i am trying to get my statement but i am fail to get my account statement. I demanded first time @ Dec 2016 and i am continuously following the instructions given by customer care. I am given written application by Speed Post @ 30/12/2016 (EM[protected]IN) but till i not received my account statement. I am a tax payer citizen and for the purpose of Income Tax i needed it, but HDFC credit card division not sending me my account statement.

Its really the worst bank that I have experienced it date

You take a HDFC credit card and in a situation here you go for settlement and keep paying the due as agreed upon, suddenly from no where almost close to the full settlement amount of 82017 INR is deducted, WITH NO INFO TO THE HARD HOLDER, its a real shame to HDFC, this is how to treat your customer
I want the amount back into my account, this is called cheating

Card no:[protected]
Card holder name:Alexander.K

Pls call me to discuss further Contact no:[protected] (Sonia D Rakesh)

Need Justice

Ad hoc statment charge ₹115 deduct from my account dated on 13/02/2017.
When i reach to branch regarding they cant provide proper solution as well as customer care not provided me proper solution.

So I need clarification from Head bank to reverse my ₹115 to my account.

I need solution immediately.

Regards
Moison
Email: [protected]@gmail.com

I had taken hdfc credit card in month of november card no[protected].For payment of last month due date was 5 feb-17 but i had deposited sbi bank cheque on 4 feb-17 credit card box in hdfc atm located at prem nagar borivali -west at 5.40 pm .Today when i got bank statement for this month in that late fees charges & billed finance charges put near about rs.1600.When i called to hdfc customer care shocked to know the reason that because of sbi bank cheque it takes 7 days.My question is that is this real reason or what.I am expecting hdfc bank higher authority has do something.

I have received a call from number +91 [protected] .They were saying i got 5000 rs gift voucher and 2000rs cheque as gift for loyalty customer.

They confirm my details and send one OTP on my mobile and they were asking to share that OTP.

I said, call me after 5 mins I will confirm it then only share OTP.So they called after 5 mins again and I said, tell me your details . I am not going to share that OTP with you until you share every details . So they cut down the call without saying anything.

Details:
Call got from:+91 [protected]
Date:17-Feb-2017
Time: 4.21PM and 4.41 PM

My Name is Uzair Khan I bought a policy no. 18255987 on 26 February 2016 from HDFC life_Classic Assured Plus.

1. The executive said you (I) will have to pay interest on the premium of the policy for 1st year if I pay it by credit card 12 EMI. I have done that and given about INR 2600/- as interest. 2nd year on-wards it will be interest free as per executive at HDFC branch where I have meet with her. Now no one is putting any interest on it. They are saying you to pay interest. Why can they allowed to sell product with wrong information.

2. I have given them credit card front photo last year to get money from credit card. They have asked photo of the credit card again, again I have given. But they wanted it again with Front and BACK (CVV) side photo which bank don't say to share anyone. I am paying my policy premium online and it says 14% interest will be charged HDFC Credit card.

i) I need know to that, why they are charging interest for the policy which they have promised at branch.
ii) Why can't HDFC life give it on paper that it will be interest free after 1 year.
iii) Why HDFC life executive is asking me to give him BACK (CVV) side photo of the credit card.
iv) Why HDFC bank executive assured me that it will be free after 1 year.

Please help
Best Regards

I have a credit card card from HDFC. The last time I used this card was for my son's medical bills. I missed the due date and was planing to make the payment in next couple of days.I was expecting some money from my PF to pay off the entire balance, which I have done now. My only issue with the bank is that they called my mother's number and shared the details of my card and expenses with my mother. Where is the security of personal information? Moreover the caller threatened my, mother to make the payment else they send cops at my home. I called the customer service number and informed the same. Spoke with supervisor to remove her number. He informed me that the collections calls will be made on my cell number only and thus gave me a complaint number. Next day same thing happened. They called my mother's cell phone number and again threatened her to make the payment. What's wrong with HDFC? Are they gone insane?

With very regretfully I would like to know you that a lot of times tried to know the MID No of Logica Telecom but still now I didn't have get the proper answer.And I'm bitterly asking that could you tell me it just say by yes or no.Because I'm a business man and having a lot of mobile outlets so it's necessary too.Do the neeedful thing as soon as possible.

Worst bank, hdfc bank mahoba branch did the negative balance on my account -2468.56 rs, i dont want to pay any negative amount, i also today visited hdfc bank mahoba branch and said to close my account but officer want to pay negative amount when i said i cant pay negative amount then he said i have many other works come after april, whats the hell going no body helping me, i want to close the my account immediately, my account number is [protected], please close my account asap, also the mahoba branch uttarpadesh not helping me where i was open the account, he want money for closing the account, please help me immediately and close my account, otherwise i will tell all the world how you are treating your customer, very bad HDFC Bank.

I have been using Credit Card for Payment on Fuel Purchase in line with the directive of Government to Go Cashless. Since Last two months I have been over charged by IRS 10/- extra for each fuel payment via credit card. Upon inquiring, the Bank informs that a levy of 2.5% or Rs 10/- (which ever is minimum) is charged on each transaction. Now, Government wants consumers to go cashless, and in our effort to support, we are being penalized by the banks.

Kindly register my complain against these extra charges.
Regards.

I had applied for HDFC Ergo health insurance family floater policy on 10th February for my parents. Despite repeated followups over the call as well as the mail, I am still getting the same reply that my policy is still under process and I will receive call for further process in next 24 hours. Everytime i get a deadline of 24 hours but nothing happens. This time I got a reply that it is pending with underwriting team as there is a pre-existing disease. This is gross negligence and waste of time. Without medical test how can you take underwritng decusion. I had experience with other health insurers such as Royal Sundaram and Cigna TTK and i must say that their service were very quick. I request HDFCErgo to either process my application immediately or refund my money as this is causing mental stress and agony. I have never seen such pathetic service. I regret applying to HDFC Ergo. My transaction id is HI[protected]. Please look into this

Hi sir

I taken a bike loan in hdfc bank in feb-2014.
My loan a/c no:27266540

For the initial stage we attached the payment process directly to bank after some days unfortuantlly our bank account was blocked.
O we pay the our emi throught the direct emi collection peroson and every month we get the acknowledgment. For last month itself we cleared all emi's, we asked to the manager noc but now manager was telling you need to pay some aditional penalty. Why we need to pay the penalty.

The main problem is for this emi the bank hate to sent some indent letter or some intimation allert letter to address. For that letters in our family we or facing some personal problems in home.

O plz help to us to get the proper noc from hdfc bank hosur.

Ravikumar. N
Ph:[protected]

Hi,

It's been 2 months but my loan is still not cleared. I am tired of chasing the agent as well as the manager about it also all the documentation is been done but yet they are not helping me out. Also now they have started avoiding my calls and making excuses which is unexceptable. Infact, now the situation is I have to take loans from my friends and relatives but the problem is I can't repay them in installment like to bank so it's annoying me a lot.

Please have a look and get this sorted as soon as possible.

I went to a saloon in Madhapur on 15th February 2017, there I paid using my debit card.
So, my transaction failed the first time but my money got deducted and the second time transaction was successful.
I spend Rs.1600.I want my Rs.800 refund.It's been two days I didn't get my money back.
My customer Id is:[protected]
Please solve my problem as early as possible.

Hi
we have a swipe machine & is de-activated last four & I have written mail also three time.
but no response.
I am dealing with HDFC bank for a long time but this time is very pathetic & horrible service..

we are loosing our business because of can not receive any payment, HDFC will be responsible for all this.
pls look in to the matter if you can..

thanks
Name -tattapani travelsbr...

My insurance policy expiring on march 1st, customer care executive renewed my policy even after i told that i will confirm later .Then i approched office for cancellation & i given in writing that i am not interested in renewing my policy. Again &again customer care people disturbing that policy should be renewed .Today one customer care executive called & told that it is auto renewed, so nobody can cancel & speaking if i should not accept, he will auto renew it for six years without my consent. It is shocking that hdfc bank executive speaking like that . I am account holder in hdfc bank since 2003. But i never come across this kind of approach any time . It is shocking . I am requesting to look into & do the needful at the earliest. Please do no renew my policy .

While using my Hdfc debit card at axis bank ATM amount of 10000 was not dispensed but amount was deducted from my account...before dispensing amount, The ATM machine got switched off.I am unable to contact the Hdfc customer care...please help me...the transaction detail was EAW-524254XXXXXX4809-DWCW2744-HYDERABAD.my account number was [protected].

I have applied in hdfc bank for credit card on 7feb2017 but till not received any verification call from hdfc card department, pls let me know the status of my credit card..it's urgent.my salary account in hdfc bank.so plz let me know the status of my credit card.plz update.
Thanks
Shivali singh
Pls update my status in my email address is
[protected]@gmail.com