HDFC Bank Complaints & Reviews

Dear sir, 4500 minus amount hold in my account today.the hdfc customer care person said its credit card due amount. Dear sir i hav paid the credit card amount within a month that i have used.after a week i got message that u hav 700 due in credit card i shocked and asked the due details they replied its recently generated bill you should pay they too dont know the details then i said i wont pay single penny, and 700 now become 4500/- with in sixmonths with penality. Hence kindly do the needful .your best response expected.

I'm using hdfc credit card for more then 8 year's, due to some emergency i cornered to use my card to the credit limit rs 168000/-, since that time i'm making partial payment of rs 6500 to rs 8600/- every month, i've almost paid more than 400, 000 lakhs what i've used, but till date i'm unable to clear the amount.
I called up hdfc credit card customer care to help in converting my outstanding amount to emi, but the tl or the manager...

So I had cancel the order from amazon a backdrop from sonic, I was in urgent need of it coz of my profession, and later I found it in cheap and by hand on the very day, I canceled it but I haven't revived my Money back, this is really disappointing please help me for the same as soon as possible already it's been late order taken and cancel was done on 31/Jan/2017 and still not revived the money back the amount was 2088

I got a call from [protected]. The person posed himself as an HDFC Bank representative and told me that as a previliged customer of the bank and because I make the credit card payments on time, I'm going to receive gift hamper at my registered address. The person asked me to tell him the color of my credit card type - yellow, red, etc. and asked for the last 3 digits (CVV). I lied to him that I do not have my credit card at the moment. But he kept asking when I will have my credit card in front of me so that he can call back. When I refused to give him any information and told him that I will give this information only to an HDFC representative, he got angry and told me that he is from the Service department of HDFC and that he will ensure that i get charged 8, 000 in my next statement for not cooperating. He then hung up.

With high disappointment I am writing this to state that I have not been able to close my account due to misleading and confusing guidance by your employees. I had an account with you while I was working for TCS. I quit the job and have not been using the account since the last 2.5 years. When the account had minimal negative balance I offered to pay the amount and close it to which your employees asked me not to. They said no one pays and closes accounts. It will get closed automatically. Now people of another branch are asking me to pay and close and the balance has now reached 3000.
In general your services are very bad and it is highly inconvenient. 10 people say 10 different thing to do for one thing. Extremely unhappy and disgusted with the services. Your customer care people need 10 days to answer simple queries.

Please write to me at [protected]@gmail.com. Will share all other details on the mail after receiving response from your team.

My father visit branch and give mobile changing request. But he had not changed mobile number yet. When i ask for a status. He is saying, i don't know who are you. I will not change your banking phone number, because your father don't have such a mobile number. HDFC bank employee call on my number.
Customer ID : 68312211
Old mobile number : [protected]
New mobile number : [protected]

HDFC Bank - Zamrudpur Greater Kailash Part 1
Talking Sense with customer : No
Customer Friendly: No
Professionalism: No
Beheiver : As a nightmare

I have taken HDFC LIFE Health assure plan, policy number[protected] on 9.02.2016. My renewal was due on 15.02.2017 and I got letter from HDFC life dated 27.01.2017 for due payment . But without my information the amount of Rs. 31354 was auto debited from my HDFC saving account on 15.02.2017. When checked with HDFC life customer care, I come to know that without my information relationship manager has put auto debit (ECS). Now I want this policy to be discontinue and want refund of latest debited amount of Rs. 31354 immediately.

Hi
I am B.Subash, I opened the HDFC salary account in my previous company, once I left that I was not using that account for past 14 months, recently I login and I was shocked that my account balance gone -Rs 6, 277. I request to provide necessary procedure to close that account immediately...I can't able to pay that much huge amount...Plz help me

Hi, my name is Baxis Singh Virk I have an account with HDFC bank and I have also got credit card from bank very soon after opening an account, I was regularly paying my dues on date, but recently due to some financial issues I was not able to pay my dues on time for which I have requested to collection person that I will with all dues, but certainly I star receiving threatening calls from bank just for the amount of 5000 Rs, they not only abused me but also to wife who received the call in my absence, I have given several complaints for which I didn't received any call or mail yet. Today I went to one of your branch, I spoke to the bank manager and he suggested me to file a police complaint regarding that but I haven't expected this kind of answer from a manager,
So request to the bank to arrange a call on my number [protected].

Thanks waiting for a call from the bank.

Baxis Singh Virk,
[protected].

Regarding complaint number [protected] which was registered on 28th Jan, but still not resolved.
Amount of Rs.49, 999 is stuck unnecessarily with HDFC & their customer service does not even have a courtesy to give proper reply to my emails.
As per HDFC, they have reversed amount on 9th Feb & Kotak bank says, that they haven't received any money from HDFC. So, HDFC is not holding any responsibility in this. If you guys have reversed amount than atleast make sure that customer receives it. Or you are just lying that you have reversed?
Its been more than 15 days & you guys cannot even resolve 1 issue. Shame on you!! Pathetic service ever!! If a customer delays to pay EMI or credit card bill even for a day, you people charge so much of interest. Now, you guys have unnecessarily kept my Rs.49, 999 so who is going to pay interest for this???

Dear Concern,

This is to inform you, one of your third party vendor Mr. Praveen Contact Number - [protected] has collected my document regarding to issue a credit card, but his number going to swictched off regularly. Request you to please do not issue any credit without knowing me.

Name : Alok Kumar
PAN Num : BJWPK3692J
Contact Num : [protected]

Regards,
Alok

I have applied for one personal loan with HDFC Cochin which was rejected due to some non compliance.

As part of loan documents I have submitted my blank cheque leaves signed.

I have requested many time to the respective officer Sethu lekshmi to return back the cheque since I have more than 200000 transaction in my HDFC saving account.

But till now I did not receive my cheque.

Please requested the concern department to make an urgent move on this request.

Otherwise I will forward this to issue to the Eloor police station to make my money safe.

Sir,
i submitted, my request for "HDFC ERGO Health Suraksha Top Up plus" policy cancellation on dated 20th January'2017, and grant my request, and send a massage "Cancellation of your pol HN[protected] is under process, overall cancellation process taken up to 7 working days, ... 15 working days ..." etc. after few days a call from +9122... and ask me why cancellation about for ? i, told him for why i, want to cancel my policy... assure me for cancel the policy within 15 working days... but not cancel, the policy amount cannot refund to my credit card A/c., ... third time, ... i, call again, by the toll free no.[protected] and again assurance to me, cancel the policy with in 15 working days, ... i, ask you, why harasser me ?
still now, i am waiting for the process from 20th January'2017...

so, i request to you, kindly cancel the policy immediately, and refund the money to my credit card **** **** **** **37, because, already running two policy,

thank you

nabendu das
note: -
HDFC ERGO Health Suraksha Top Up Plus;
Policy No.[protected];
Issued to Nabendu Das;
Period Dt. 16/01/2017 - 15/01/2019;
premium Rs. 12, 772/-;
Ph : +91 [protected];

Dear, sir My name is maneesh kumar suryavansi and i did not deposit my emi of personal loan in hdfc bank jabalpur madhya pradesh because of some financial issues and now they are adding unnecessary unlimited penalty on me i cant pay the amount please give me subcidy and please update my correct emi amount i will start to pay otherwise i will complaint in consumer form

I had a car loan for 60 months from hdfc bank this is my 48th ecs payment due i got sms from hdfc bank
Dear customer, your bank has returned the feb-2017 emi of rs 10750 thru ecs debit for loan no. 23640278 reason account no invalid / not mentioned. please visit our retail loan service centre k. k. platinum in front of ora mall, first floor gulmohar urgently to submit verified ecs mandate. thus i asked axisbank they toldecs is not presented from hdfc bank hence is not debited. hdfc bank is asking me to pay cash or onlinepayment what should i do.

Dear sir,
i want to closed my credit card loan which is one from credit card and another
from jumbo loan of Rs 15000/-.I want to closed both of the loan, so i conformed my balanced loan amount and payment process to pay from on line payment, .first one is told me Rs 8120 from costumer care, which is instruct me to directly pay from credit card with in four days after request, as per costumer care i paid with in day of such amount.Another one told me after add of benefiecry in credit card payment the amount is 11977. but after benefiecry add i will pay after 24 hour of this payment.I call again to costumer care after 24 hours and ask amount, and amount is changed in 13525 to pay total amount.I am surprised, but do not argument with care person and say pl check positively ., but amount she said amount is Rs13525. I pay all amount, to benefiecry no which she tell me.
Sir my loan cant closed and in another bill amount come with interest. pl help me for this type of cheating and send actual bill amount Thank sir

ECS penalty charges for 1265 deducted from my account#- [protected] and no one is working on getting the amount reverted to my account.

My personal banker calls me on a regular basis for taking loans, asking me queries if I have any.
But when I reach out to her to help me with this issue. She says we can't. Amount has been deducted due to insufficient balance at that time.

Even though I communicated HDFC people that I would be making payment by Feb 5, 2017. DO not deduct any charges, they ignore it and deducted charges.

What great work by you bunch of idiot peoples at HDFC.

KNow how to sweet talk and cheat cusotmers.

I have my salary account in HDFC also I am an HDFC credit card holder.I made some delay in credit card payment and bank put my salary amount on hold. I got a call from[protected] on 7th February and asked me to pay Rs1000 to release my salary amount. I made my payment of rs 1000 on 8th, but still my salary amount is on hold. I contacted customer care but their response was very poor.
Kindly help me with the same

Am using HDFC debit card for petrol pump.On 2-feb-2017 used the same card for petrol pump at manjeri (Ref: Cheque No:[protected] for 150/-), Full Detail for credited at petrol pump ( Date - 05 Feb 2017, Narration - POS 438624XXXXXX4221 SREERAM AUTO FUE POS DEBIT, Cheque/Ref. No[protected], Value Date - 05 Feb 2017, Withdrawal- 150.00 ) the credited from me 11.50 /- for surcharge Full detail fro surcharge credited - (Date -09 Feb 2017, Narration - FUEL SURCHG 438624******4221 DT 05-02-17, Cheque/Ref. No - [protected], Value Date - 09 Feb 2017, Withdrawal - 11.50.Govt. instructed to petrol pump not to take surcharge, But they taking as usual.What to do..

I, Ananbir Singh (user of credit card [protected]) a resident of 240-241 new Model Town Ludhiana have been a credit worthy classic (preferred)customer of Hdfc bank since long. I have been using its credit cards for nearly a decade. During all these years I have been given many upgraded credit cards seeing my track record.
Being into the business of Ielts training and immigration I have to pay Ielts exam fee, immigration fee, landing fee etc of my students and clients for which I take cheques from my patrons. Of late I just checked the detailed summary of credit card statement and was shocked to find how I have been duped all these years in the name of some Mark-up Fee being charged for almost every transaction I did.

Another issue which I wish to raise is that of Reward Points. I realised that at every upgrade of credit card my earned reward points were slashed by a huge margin.

Is this the price a customer has to pay for being a preferred client of India's leading private sector bank which boasts of tremendous growth every financial quarter.

Are such dubious financial charges levied in sync with our respected prime minister ' campaign of digital payments?

A copy of this mail has been sent to banking ombudsman
RBI

I stay.

You can contact me on my cell- [protected]