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HDFC Bank Complaints & Reviews

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Last updated May 9, 2024
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HDFC Bank Phone Numbers

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+91 22 2498 8484
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302
+91 22 6652 1000
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Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
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400013

HDFC Bank reviews & complaints page 1254

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N
Neha Patnayak
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Very poor Customer service

Address:Thiruvananthapuram, Kerala
Website:www.hdfcbank.com

Before leaving India, I updated my overseas mobile number with HDFC Bank through the application procedure (which is paper based, don't know why that is still paper based!) The bank employee updated it wrong. Now I am unable to generate OTP, etc and my account/net banking is disabled. On calling customer care they ask me to go to bank/ATM to update. How will I go when I am not in India? Pathetic service. I have raised complaints but haven't...
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A
Akhilesh Kocherlakota (Akhil Koch)
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account related problem

Address:Visakhapatnam, Andhra Pradesh, 530041
Website:Hdfc

Hello my customer I'd is 66577755 in Hdfc bank this is my salary account recently it has converted to savings account with out any intimation I have checked account recently It has negative balance of -2500 I went to branch and asked for the information they are telling that u have to pay the negative amount and after u can cancel the account this is very wrong thing they are maintaining I can't bear that amount please help me out In this...
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J
Junned Khan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HDFC bad attitude towards consumers

Address:Gurgaon, Haryana, 122002
Website:www.hdfcbank.com

I visited HDFC Bank Sohna road branch at Gurgaon to get a demand draft made. But only to be humiliated and scolded by the bank manager Anil Kumar an angry man. The madame at the counter informed me that my draft can be made in about an hour. I filled the dd request form. Meanwhile cash arrived. The angry manager pounced on all the staff and suddenly everyone was counting money. The madam who had informed me regarding draft also got busy counting...
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R
Riko Mahato
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduct money from account without any information,customer care is very bad,not receive phone ,abuse and hamper customer

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.hdfcbank.com

HDFC bank is very bad and cheater bank. Govt should banned this bank.My account was hacked by banker and deduct money from there without any information.
a amount of 8000/ was deducted from my account from 4 th of jan 2017.
Every month a amount of 800 was debited from my account .It cheated me so much.
I have gone hdfc bank sec 15, noida branch to know about why my account is deduct so much money but they did not co operate...
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M
Ma Nadeem
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response to open the New account.

Address:Hyderabad, Andhra Pradesh, 500036

Good evening sir or madam this is m a nadeem from Hyderabad malakpet.
As I have open my own company. To open the current account I went to bank .but bank staff told me to prepare some documents. And I have prepared 100%.
since 15 days I am roaming to malakpet and moosarambagh branch.
but no response. .just playing with me..
and I am a existing 8 year customer of hdfc bank...
for details please contact me...
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R
rashmi191290
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change of address

Address:560066

I have raised a request for address -updation few days. My account doesn't reflect new address yet.
It was supposed to be updated asap. I don't see any change so far .

How long it is going to take ?
I have been following up with customer care, but no response so far .

I need this address change for my current address proof.

Reference no : EA[protected]...
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J
jeeetchopra
from Balotra, Rajasthan
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Term Insurance Policy not issued

Address:Mumbai City, Maharashtra, 344022
Website:www.hdfclife.com

Application no.[protected] HDFC LIFE click-to-protect-plus TERM POLICY

I have made payment for Term Insurance by HDFC life on 7th November 2016. Also, I have completed my medicals test on 19th November 2016. Even HDFC life has sent me a mail regarding completion of all documents. But till date, they have not issued term policy to me. I have sent many emails to HDFC life ( [protected]@hdfclife.in), but they always replied...
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B
BhushanPatel
from Delhi, Delhi
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Credit card All miles support

Address:Mumbai City, Maharashtra, 400053
Website:www.hdfcbankallmiles.com

I am user of HDFC credit card from 2004. I have complaint with HDFC Bank All miles service provided for which I have suffered a loss of 17000 RS.

I had converted my Reward 56000 point to allmiles Voucher . I booked two ticket on 11th JAN via your HDFCBANKALLMILES web site the transaction went thru and money debited via my all miles credit card for 4899 RS and 21200 odd figure Rs. I got email stating my first booking using my...
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M
mukkesh789
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card unauthorised transaction

Address:122002
Website:usa

On 11th January at 4:12 morning I got a message from bank that my card has been debited for rs 750.60 on Amazon prime membership. I never login to this site for months. I called the phone banker on same time and got my card blocked. Please give me the interim credit for that disputed amount. I have also sent emails with attached dispute forms to cc.[protected]@hdfcbank.com but got undelivered. I have sent the attachment from my office email...
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D
dj_29oct
from Bengaluru, Karnataka
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HDFC Credit card unwanted charges

Address:Bangalore, Karnataka

Dear Sir/Madam,
This is regarding HDFC Bank Credit card unwanted charges taken from me till I got the settlement letter from bank, I need to highlight this case to top management that I have paid more than actual transactions done for my HDFC Credit card. As per mine calculation, i had almost paid the amount of mine usage but HDFC Bank credit card division has charged me more money that is unacceptable and I went through mental disorder...
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D
Dildeep Sidhu
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amazon refund me of of Rs 3654.15. On 2jan2017

Address:Sri Muktsar Sahib, Punjab, 152107
Website:Amazon

Sir, madam
I buy my parsel of puma jacket on 11 dec by using debit card . Then i return it but i did not receive my refund .Acourding to amazon they refund me on 2nd jan 2017 of amount 3654.15 .but i did not recieve it in my acount number [protected]. So please help me so i can receive my refund in my acount. I shall be very thankful to you
With regards
Manpreet singh...
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S
sanjay rao shab
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DEPOSITORY CHARGES DEC16 on salary account

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.hdfc.com

I was told while opening of this account that it will be free of cost and they have charged me Rs 862.50 on 16 jan2016 in the name of DEPOSITORY CHARGES without my knowledge.I have left the organisation and it's been 3+months i have done few deposit into this account and they charged a huge amount of Rs862.50 in the name of Depository charges. This comes under consumer harassment. Kindly help me to resolve this....
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S
sangeetharaja
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong commitment

Address:Surat, Gujarat, 394210
Website:www.hdfc.com

I have applied for home loan and it is approved too. while taking loan, they guided us very gently and informed that our loan is under floating mode and they promised that Rate of interest vary as per changes in roi.
My current ROI is 11.55% which is very big amount, now am requesting them for conversion, they said its not possible for my account as its fixed ROI .

They wrongly committed us and now they are not giving...
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S
smhelvin80
from Chennai, Tamil Nadu
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HDFC not reduced the Home Loan Interest

Address:Chennai, Tamil Nadu, 600002
Website:home-loans.hdfc.com/home-loan/compare-interest-rates.html?WT.mc_id=Metier_82~48~24~36~82287387~34285

The interest rate with HDFC which is floating have not been reduced at all despite of RBI changes

I called the HDFC call center today and they say its a technical problem due to which the interest rate is not reduced and will not happen till February 2017.

Is this the way the bank runs?

They are very much not ready to reduce the interest rate and cheating the customers...
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H
HariMohan Purwar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Health Assurance Plan renewal pending

Address:Mumbai City, Maharashtra, 400020

I am HariMohan Purwar. Already raised same concern 6 times through emails (recent - HDFCSL=[protected] and calls.
My previous policy 90012202, has been renewed to new policy 90369204 for which I never received any communication. Since October I am trying to make payment for renewed policy and connected with HDFC Life 5 times but every time being told a new process but nothing worked and unable to make payment even now, pls see the...
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S
Sukriti Malik
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card refund charges

Address:Bathinda, Punjab, 151001

Hey myself Sukriti i am using credit card of hdfc bank and from last four months they are deducting late fee payment but as per records i am paying late by one day or two day max due to salary but i had talk with representative so please i request to refund my late fee charges my account no is [protected] and credit card no [protected] and my account is in bathinda hdfc guru kashi marg branch...
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DevKaran kelkar
from Mumbai, Maharashtra
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Devkaran Kelkar

Address:Indore, Madhya Pradesh, 91
Website:bankalert@Hdfc Bank. com

Sir, I am DevKaran kelkar Sir meri joining17 January ko Indore me honi thi lekin mera joining Latter abhi tak nahi mila hai me 50, 000 Rs. All ready de chuka hun lekin mujhse10, 000 Rs. Or mang rahe meri majburi hai ke me 10, 000 Rs. Or nahi de saka iske liye mujhe joining latter nahi mila hai. Please Sir my help mene or meri faimly ne 50, 000 rs Byaj se liye ab hum kya kare sir My co. No. [protected], [protected]...
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N
Neha Patnayak
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile number update/net banking

Address:2150
Website:www.hdfcbank.com

I had updated my overseas mobile number before leaving india. It was updated wrongly by hdfc bank professional. Now, when i access the account, otp isnt sent as number is worng. When i call customer care, i am told that i need to go to the bank or atm. I am not in india. This is terrible customer experience. I have been an hdfc customer for 9 years now. But this is extremely poor service....
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Sagar_kolhe
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hdfc bank is not ready to lower down my pl loan rate of interest.

Address:Pune, Maharashtra, 412207
Website:HDFC

Hello team,

My personal loan no. – 34004357 is ongoing from almost last 1.5 year in hdfc bank and i am paying rate of interest 14.25 from past 2 years.

Since, rate of interest is low now days, (Almost 12.25) i have requested hdfc loan team to reduce it but unfortunately, they are not ready to do it.

Loan ac no.[protected]
Amount - 470, 000.00

Requesting your intervention...
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V
vahid786
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Total outstanding paid

Few months ago I have blocked my credit card but there was in emi and outstanding amount on card.
For November month the total outstanding balance was Rs.19514 which i cleared. Again in december month
statement i got emi amount payable. I assume total outstanding amount includes emi as well which i cleared already. Why again emi shown to be payable in statement. I tried to reach bank via email, phone banking etc but not able...
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